Training and Development Commons^™

Does Messenger Matter? Trainer Differences In Sexual Harassment Training For Young Workers, Brenna Mcnamara, Vipanchi Mishra, Kemp Ellington, Jacqueline Bergman

River Cities Industrial and Organizational Psychology Conference

Abstract Background In 2016, the EEOC called for the need to spread awareness to young workers about sexual harassment. Previous research has been conducted on this issue by implementing a training specifically designed for younger workers (Stewart & Davison, 2021). The proposed study is an extension of this project. Previous research has examined messenger gender in sexual harassment training or legal policy awareness and suggests that female-led messening may incite stereotyped responses, particularly when coupled with a stereotype-incongruent occupation (Tinkler et al., 2015; Rawski et al., 2024), while diversity training led by white males (non-diverse population) is rated less favorably …

Investigating The Relationship Between Noun Classes And Plant Folk Taxonomy In Chasu Language Of Kilimanjaro Region In Tanzania, Peter Rabson Mziray

Journal of Humanities and Social Sciences

The current study investigates the relationship between noun classes and plant folk taxonomy in Chasu (G 22). The study focuses on two objectives: the first objective is to describe the plant folk taxonomy in Chasu and the second objective is to determine the relationship between noun classes and plant folk taxonomy in Chasu. Data were collected from rural villages in Same and Mwanga districts by using free listing, field interviews (jungle-walk-and-identify), and written texts containing Chasu plant names. The findings reveal that Chasu folk taxonomy reflects different ethnobotanical categories; including a unique beginner which is mmea/mimea ‘plant(s)’, and three life …

Women In The Construction Skilled Trades: Career Progression, Challenges, And Motivational Factors, Richard Hannah, Andrew Parzyck, Andrea Janzen, Amanda Portinari

Engaged Management ReView

Women remain significantly underrepresented in the construction industry, particularly in the skilled trades. Through qualitative exploratory interviews with six women, this study investigates the career trajectories, worksite barriers, and motivational influences shaping women’s experiences in the construction skilled trades. The research is framed using Donald Super’s Life-Span, Life-Space theory and expectancy-value theory (EVT) to explore how career stages and career value affect women’s experiences. Participants described gender bias, limited mentorship, and restricted advancement opportunities as primary challenges. This study highlights the need for industry-led initiatives to increase early exposure to trades, improve mentorship and sponsorship programs, and create structured pathways …

Relational Realities Of Readiness: What Managers Wish Colleges Knew About Business Communication, Karen Mccullough, Laura N. Miller

Applied Business Faculty Publications

This grounded theory study, informed by Communication Accommodation Theory, explores how frontline managers (n = 11) support early-career employees’ communication development. Findings identify three support strategies—structured scaffolding, adaptive leadership, and onboarding for cultural fit—and suggest colleges emphasize verbal and intercultural communication, applied learning, and professional presence. These insights reframe communication readiness as a relational process shaped by emotion, power, and organizational norms. The study calls for stronger collaboration between higher education and employers.

Ua21 What's New, Wku Institutional Equity

WKU Administration Documents

Newsletter created by and about the Office of Institutional Equity.

• Demir, Ena. A Message from the Executive Director
• Training Opportunities: Stay Informed & Engaged
• Understanding Title VI
• Student Accessibility Center Joins the Office of Institutional Equity
• Need Workplace Accommodations?
• Web Accessibility Regulations
• Relevant Information
• Stop Campus Hazing Act
• Meet the Team

Effects Of Emotional Intelligence In Enhancing Team Collaboration And Conflict Resolution In Agile Project Management, Shaikh Muhammad Sinan

Harrisburg University Dissertations and Theses

In this study, I explored the use of emotional intelligence (EI) in enhancing team collaboration and conflict resolution within agile project management environments. Though agile methodologies have gained more popularity, most projects still suffer from interpersonal conflicts and communication failures that detract from project performance. Though the literature is particular to the dynamics of agile project management, little is known about the emotional and interpersonal dynamics that influence team effectiveness. I examined how EI skills such as self-awareness, self-regulation, empathy, and social skills influence team dynamics and project success. Guided by Daniel Goleman's Emotional Intelligence Framework, in this qualitative study, …

Fostering Innovation At Work: Leadership Strategies For Motivating Innovative Work Behavior Across Generations Within The Christian Higher Education Environment, Sarah Clark

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Project Type

Organizational Consulting Project, Organizational Design or Change, Seminar or Workshop

Project Overview

This capstone project involved the design, facilitation, and evaluation of a strategic leadership workshop developed for mid to senior-level enrollment leaders at Southeastern University. Grounded in Self-Determination Theory (SDT), Innovative Work Behavior (IWB), and Transformational Leadership, the workshop offered a diagnostic and developmental experience designed to motivate innovation across generational teams within a Christian higher education setting. The workshop was structured to transition from research-based theory to data-informed strategy, helping leaders translate organizational insights into actionable plans.

Project Themes

Core themes included intrinsic and extrinsic motivation, …

The Career Breaking Point: Mid-Career Women’S Perceptions Of Organizational Communication And Their Career Disruptions, Laura Nicole Miller, Karen Mccullough

Applied Business Faculty Publications

When women in leadership experience career disruptions, they and their organizations lose. Companies forfeit experienced, mission-aligned talent, while women face instability and professional setbacks. This qualitative study offers a diagnostic foundation for understanding how organizational communication contributes to these disruptions. Guided by the cultural approach to organizations and using a constructivist grounded theory methodology, the study draws on semi-structured interviews with 14 mid-career women who experienced career interruptions. Findings identify three interrelated communication-related factors: mission-driven overwork, gaslighting, and value incongruence. Rather than prescribing solutions, the study centers on women’s lived experiences to highlight the communication patterns they perceive as harmful. …

Notes From The Editor, Jay Nathan

Journal of Global Awareness

No abstract provided.

From Bystanders To Upstanders: A Multi-Level Strategy To Combat Human Trafficking In Hospitality, Aili Wu, Wei Wei, Lu Zhang

ICHRIE Research Reports

Human trafficking, a prevalent hidden crime, continues to be a pressing concern in the hospitality industry. However, the effectiveness of existing anti-human trafficking programs in improving employee response behaviors remains unknown. This report evaluates the effectiveness of training messages to capture hospitality employees’ attention, facilitating empathy and willingness to help the victims. It further explores the facilitators and barriers influencing employees’ responses to human trafficking after training. The findings from this report provide a practical guide for hospitality practitioners to develop and refine ongoing training programs, strengthening employees’ commitment to combating human trafficking. Beyond general training, this report offers a …

There’S A Crisis Brewing In Higher Education, Caroline M. Graham

Dissertations, 2020-current

This dissertation addresses the increasing need to enhance crisis preparedness among student affairs practitioners in higher education. With the growing frequency and complexity of campus crises—ranging from mental health emergencies to incidents of violence, the preparedness and self-efficacy of those in student support roles are paramount. This three-manuscript dissertation explores crisis intervention training, crisis self-efficacy, and the lived experiences of student affairs practitioners navigating campus crises. The first manuscript provides a conceptual overview of the gaps in current crisis intervention training within graduate programs, advocating for the integration of core competencies informed by accreditation standards and professional associations. The second …

Hospital Organizations’ Obligation To Promote Spiritual Well-Being Among Nurses: Development Of A Normative Ethical Argument, Michael Jordan

Electronic Theses and Dissertations

This dissertation presents an innovative strategy to promote the support of nurses' spirituality within hospital organizations. By focusing on the spiritual well-being of nurses by hospital organizations, with a natural extension into nursing schools, the approach aims to enhance nurse’s ability to protect their own spirituality, provide comprehensive spiritual care to patients, and increase nurse moral resilience. By investing in nurses' spirituality and spiritual growth, hospitals can potentially increase job satisfaction among nursing staff, improve patient care outcomes, and create a more holistic healing environment for both nurses and patients. As the nursing shortage continues and the number of nurses …

The Democratization Of Coaching And Development Through Peer Coaching In Groups, Richard E. Boyatzis

Engaged Management ReView

People want and need development at work and in life. The cost of typical development activities limits access to those in powerful or higher status positions. In addition, the efficacy of training programs in organizations and higher education as developmental activities have shown relatively poor results in terms of sustained, desired change. The effects of coaching seem more promising, but it is highly labor intensive and therefore costly. Peer coaching in groups (PCGs) offers a potentially efficacious developmental activity at no or very low cost to organizations or individuals. PCGs can be used throughout the world and invite participation regardless …

Exploring Contributions Of Partnerships Between Employers And Disability Organizations On Recruitment, Hiring, Training, Retention, And Accommodation Of Individuals With Disabilities In Mississippi, Peter Oluwadare Kalejaiye

Dissertations

The Americans with Disabilities Act (ADA) of 1990 provides equal employment opportunities for individuals with disabilities (IWDs) by prohibiting discrimination in employment. However, one out of four IWDs face discrimination in employment in the United States (U.S. Bureau of Labor Statistics, 2023). Additionally, despite establishing the Office of Disability Employment Policy and enacting the Workforce Innovation and Opportunity Act to help integrate IWDs into the workforce, IWDs face barriers to equal and equitable employment (NASEM, 2017). Previous studies recommend partnerships between employers and disability organizations (DOs) to provide employment opportunities and benefits for IWDs through recruitment, hiring, training, retention, and …

The Digital Incorporated Worker Narrative: A Mixed Methods Study Of Digital Capital, Work Selection, And Outcomes In The Fourth Industrial Revolution, Tracie King

Dissertations

Digital technology permeates society and industry, making digital-ready workers necessary for firms of all sizes as a firm seeks competitiveness in the market (Bergson-Shilcock et al., 2023; de Ruyter et al., 2018; Gorski et al., 2022; Karaboğa, 2023; Kim et al., 2017; Qureshi Zia, 2019). Firms seeking digital-ready workers face a complex digital divide that creates a worker shortage (Bergson-Shilcock et al., 2023; Karaboğa, 2023; Qureshi Zia, 2019). This study aims to describe workers' work selection, work experience, and outcomes in a complex digital society.

Most digital divide research focuses on the individuals excluded from owning, accessing, and having skills …

The Effect Of Implementing A Development Program Using Mental Imagery On The Time To Master Psychomotor Skills, Randal Agee

Dissertations

Psychomotor skills development programs that use mental imagery have been demonstrated to help individuals acquire psychomotor skills (Anu et al., 2020; Seymore-Walsh et al., 2020; Toth et al., 2020). The commercial trucking industry is presently experiencing a global shortage of qualified truck drivers (American Trucking Association, 2019; Staats et al., 2017). One reason individuals are avoiding or leaving careers as commercial truck drivers is the time spent away from home (Staats et al., 2017). A couple logistical strategies have been developed to improve the situation (Mittal et al., 2018; Prime Inc, 2024); however, for the solutions to be sustainable, the …

Bridging The Gap: Management Vs. Leadership And The Path To Mastering Both, Wesley A. Key

Marketing Undergraduate Honors Theses

Management and leadership, though often conflated, represent distinct but complementary skills that are critical for organizational success. This thesis aims to explore the fundamental differences between management and leadership, highlighting how these roles interact and the necessity for individuals to master both to excel in today’s dynamic business environment. Drawing on theoretical frameworks from psychology, organizational behavior, and case studies, this research synthesizes academic literature to address key questions: What core competencies distinguish leaders from managers? How do these competencies align or conflict with one another in real-world settings? And what practical steps can individuals take to develop proficiency in …

A Qualitative Study Exploring Senior Leaders’ Experiences And Perceptions In Addressing Workplace Sexual Harassment In The U.S. Federal Government: A Systems Perspective, Karen Jane Dean

Electronic Theses and Dissertations

Sexual harassment (SH) is a prevalent, costly, and often unreported problem in the U.S. Federal Government. Despite decades of research from multiple perspectives and recommendations to address SH, the problem persists and remains complex. While some researchers and U.S. Government agencies have called upon leaders to commit to eliminating workplace SH, others have suggested using an integrated conflict management system (ICMS) to manage the complexity, nuances, and conflicts. Even though there is a call for leadership to address SH, there is limited documentation in the literature about leaders’ experiences and perceptions in addressing the problem. Therefore, this qualitative study was …

Unleashing Excellence: Strengthening It Leaders Through Executive Coaching, Tonya S. Rivers

Dissertations

This paper explores the impact of executive coaching on Information Technology (IT) leaders. Many organizations across different industries lack strong leadership, as exposed by COVID-19. Companies aim to keep exceptional leaders and establish upbeat workplaces to achieve success. Although previous research has examined leadership effectiveness, it is still unclear how best to manage employees' perceptions of effective leadership. The goal of this research is to provide new insights into what can improve perceptions of leadership effectiveness. I explored the role executive leadership coaching has on managers working in the Information Technology (IT) field. Current literature often mentions the need for …

What Our Faces And Words Convey: An Ai Assisted Behavioral Approach To Emotional Intelligence Development In An Undergraduate Teams Course, Ryan Will, Brent Goertzen, Magdalene Moy

SACAD: Scholarly Activities

This poster explores the development of emotional intelligence in leadership and team dynamics, addressing limitations of traditional methods that rely on perceptual measures which serve as proxies for leader or follower behaviors (Banks et al., 2023). Participants analyze verbal and nonverbal communication patterns from team meetings throughout a semester-long project using content analysis and emotion-detection AI (Imentiv.ai), which leverages the Facial Action Coding System (FACS) (Rosenberg & Ekman, 2020). The intervention involves video recording three team meetings at key stages (early, mid-point, and end) to capture communication changes over the team lifecycle. Individualized feedback, combining verbal and nonverbal analysis, is …

Beyond Rules And Tools: Imagining A Design Approach To Metadata Management Training, Rebecca B. French

Libraries

Professional development offerings for cataloging and metadata practitioners primarily focus on "rules and tools" - the standards, guidelines, and software applications commonly used in the field. These areas of knowledge are important and foundational, but professionals also need competence in synthesizing this information to solve metadata problems. In this presentation, I will explore design epistemology as a way of understanding metadata management. I will apply design concepts and methods to reimagine metadata training and provide suggestions for on-the-job training approaches that support the development of these harder-to-teach skills.

Guardians Or Bystanders? Examining School Shooting Responses In The Southern United States, Andre L. Tompkins Ed.D.

Journal of Educational Research and Practice

School shootings challenge educational safety, demanding effective leadership strategies. The Robb Elementary School shooting in Uvalde, Texas, which claimed the lives of 19 children and 2 teachers, heightened concerns about campus vulnerabilities, urging administrators to prioritize student protection. I performed a qualitative study interviewing principals, teachers, parents, and community leaders to examine their experiences addressing campus threats. The findings revealed three themes: (1) ineffective leadership affects campus safety, (2) prompt actions enhance trust in leadership, and (3) connecting with others enhances safety. In this study, I spotlight the crucial role that proactive leadership plays in building the coalitions needed to …

The Elephant (And Donkey) In The Room: The Effects Of Political Ideology On Diversity Training Effectiveness, Luke P. Kayga

Dissertations, Theses, and Capstone Projects

In recent years, the prevalence of Diversity, Equity, and Inclusion (DEI) trainings in organizations has grown significantly (Wang et al., 2024). DEI trainings are typically designed with the purpose of educating organizational members on DEI-related content and promoting feelings of inclusion in the workplace (Devine & Ash, 2022). Much like many other types of organizational training efforts, the effectiveness of DEI trainings is contingent on a variety of input factors. One such factor that has been extensively covered in the broader training literature but relatively understudied in DEI training research is trainee characteristics. Since DEI trainings are values-based, ethically prescriptive …

Organizational Readiness As A Predictor Of Successful Trauma-Informed Change Within Child Welfare Agencies, Jennette Allen-Mccombs

Journal of Human Services: Training, Research, and Practice

The literature is replete with calls to reform the child welfare system (Dettlaff et al., 2020; Lindell et al., 2020; McTavish et al., 2018). Five child welfare organizations in one northeastern state in the U.S. participated in a pilot program to implement trauma-informed organizational change (TOC). This study explored the extent to which child welfare agencies demonstrated readiness to adopt change. The researcher used a directed content analysis approach to analyze previously collected staff meeting minutes, consultant notes, and other TOC-related documents collected during implementation. Findings support Armenakis et al.'s (2000) organizational readiness for change theory, which suggests that increased …

Navigating The Academic Terrain: Examining The Challenges And Success Factors Of Student Veterans In Higher Education Institutions, Katherine Reyes, Corey Idleburg

Education Division Scholarship

This study investigates the academic experiences of student veterans, addressing specific challenges they face in higher education. Using Schlossberg’s adult transition theory, it explores the effects of invisible barriers, enrollment trends, and institutional factors on veteran student success, leveraging the VA’s GI Bill Comparison tool to examine public versus private school support. Findings underscore the need for targeted resources, faculty training, and institutional awareness to foster a supportive and inclusive environment that enhances veteran students' academic success and sense of belonging.

The Jingle Jangle Fallacy Of Organizational Identification: An Exploration Of Its Meaning And Measurement Through Cluster And Meta-Analytic Methods, Leah Aiken Rossett

Human Resource Development Theses and Dissertations

This dissertation investigates the conceptual and operational definitions of organizational identification (OID) across primary studies included in meta-analyses, with a focus on identifying the prevalence and impact of jingle and jangle fallacies. Using a systematic literature review, definitions were analyzed and coded. Cluster analysis revealed significant inconsistencies between how OID is defined and measured, exposing widespread jingle fallacies—where distinct constructs are labeled the same—and jangle fallacies—where similar constructs are labeled differently. Meta-analytic techniques further demonstrated that conceptual and operational clusters labeled as “OID” vary in their relationships with three key outcomes of interest: specifically, job satisfaction, organizational commitment, and turnover …

The Perceptions Of Training And Development And Emotional Intelligence Among Virtual Leaders In Public And Private Institutions Of Higher Education, Ryan J. Trautweiler

Theses and Dissertations

This applied qualitative dissertation explored virtual leadership in higher education, examining virtual leaders' perceptions of training and development and emotional intelligence. Using an inductive research approach, data were collected through semistructured interviews and a questionnaire distributed via Google Forms to eight virtual leaders from public and private higher education institutions. Data were analyzed using interpretive phenomenological analysis (IPA) and thematic analysis to identify key patterns and themes. Findings revealed distinctions between public and private institutions. In public institutions, training and development focused on faculty preparedness, resourcefulness in overcoming limitations, and its impact on student engagement. In private institutions, training was …

Becoming A Leader “On The Job”: An Exploratory Study Examining How Internal Interim Leaders Build Their Leadership Capacity While Nonprofit Executive Directors Are On Sabbatical, Michelle Schneider

Dissertations

Nonprofit organizations have long underinvested in leadership development, potentially hindering their ability to fulfill their missions effectively. This study examined the use of nonprofit organization sabbaticals that give executive directors time away while building the leadership capabilities of the interim leader. This research explored the on-the-job leadership development of six individuals who served as interim leaders in southern California nonprofit organizations during their executive directors' participation in a 3-month, foundation-funded sabbatical program.

In this study, data were collected through in-depth interviews with interim leaders. A formative influences timeline technique was employed to center the participant's voice rather than the interviewer's …

Empowering Tech Professionals: Mentorship And Interview Preparation In The Face Of Industry Layoffs, Sakhi Aggrawal

Purdue Journal of Service-Learning and International Engagement

In recent years, the Information Technology (IT) industry has witnessed significant turmoil, marked by waves of mass layoffs that have left numerous skilled professionals grappling with job loss and uncertainty. The year 2023 alone saw over 250,000 tech workers in U.S.-based companies lose their livelihoods due to corporate restructuring, with renowned giants like Amazon, Alphabet, Microsoft, and Meta being forced to trim their workforce. This unsettling trend highligts a pressing need to support those affected and empower them to regain stability in their careers.

Against this backdrop, I, an experienced technical program manager and software engineer with a background at …

The Abusive Effects Of Trauma On Leadership Styles And Performance, Robert Kraft

Doctor of Ministry Major Applied Project

This Doctor of Ministry (DMin) Major Applied Project (MAP) investigates the relationship between toxic leadership in the military and trauma, particular how trauma can have negative, abusive effects on leadership style and performance. Most research in this area addresses trauma in postvention. This MAP addresses trauma’s potential effect on leadership style and explores the use of a pre-emptive, preventative training. Leadership theory is explored as well as trauma in the form of mental disorders, such as PTSD and narcissism. The author’s experience as an ordained pastor of The Lutheran Church—Missouri Synod, serving as an Army Chaplain, revealed the value of …