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Articles 121 - 150 of 528
Full-Text Articles in Business Administration, Management, and Operations
Breaking Free: A Qualitative Analysis Of Entrenchment And Disruptive Strategies Of Corporate Leaders, Sherry Sanger
Breaking Free: A Qualitative Analysis Of Entrenchment And Disruptive Strategies Of Corporate Leaders, Sherry Sanger
Student Scholarship
Using qualitative analysis of in-depth interview data from 23 Chief Marketing Officers (CMOs) in diverse industries, the study aims to advance theoretical understanding of (a) when and how corporate leaders experience entrenchment, (b) what strategies corporate leaders use to disrupt or break free from their entrenchment and (c) how leaders generate disruptive strategies. Our findings show that CMOs experience both organizational and personal entrenchment, which differ in nature and significance. In general, CMOs are alert to entrenchment traps and deploy varied disruptive strategies to break free, sometimes with success. Finally, our data suggests that CMOs source their disruptive strategies from …
Coming Out And Being Out In The Executive Suite: The Experiences Of Senior Gay And Lesbian Leaders, Eric Lutzo
Coming Out And Being Out In The Executive Suite: The Experiences Of Senior Gay And Lesbian Leaders, Eric Lutzo
Student Scholarship
Research on experiences of gays and lesbians in the executive suite is almost nonexistent. We conducted\, to our knowledge\, the first empirical study specifically focused on gay and lesbian senior executives who came out in their organizations at late career stages. Phenomenological interviews with 25 executives revealed prioritization of professional vs. personal identity both before and after coming out\, emphasized the recursive nature of coming out in the executive suite and showed positive organizational outcomes of personal intentional change when gay and lesbian executives leverage their status to promote policy and culture reforms.,Doctorate of Management Programs
Traditional And Nontraditional Dean's Multi Level Multi Dimensional Complexity Leadership, Nicholas Spezza
Traditional And Nontraditional Dean's Multi Level Multi Dimensional Complexity Leadership, Nicholas Spezza
Student Scholarship
The higher education leadership literature has little to say about nontraditional candidates (executives who have never held a full time faculty post) and their ability to perform in senior leadership roles in higher education administration. We conducted a qualitative research design to capture the lived experiences of participants in higher education administration. We interviewed 21 deans in higher educational institutions. Our findings show that deans operate within what we label as a Multi Level Multi Dimensional System (MLMDS). We view this MLMDS through the lens and disciplines emerging from Complexity Leadership Theory (CLT). We also find the higher education environment …
Making Sense When It Matters Most: Leadership In Extremis, Deirdre Dixon
Making Sense When It Matters Most: Leadership In Extremis, Deirdre Dixon
Student Scholarship
Leading during in extremis situations when lives are in peril remains one of the least addressed areas of leadership research. In particular, although lives may depend on it, little is known about how leaders in in extremis situations make sense of their situation and communicate that sense to others. Because most of the literature on sensemaking and sensegiving in in extremis situations is theoretical, we sought empirical evidence of how it proceeds in actual practice. To address this gap in the literature, a qualitative study was conducted based on semi-structured interviews with thirty U.S. Army leaders at West Point who …
Entrepreneurial Illegality: Empirical Examination Of The Effects Of Bribery And Tax Evasion On Firm Performance, Nnaoke Ufere
Entrepreneurial Illegality: Empirical Examination Of The Effects Of Bribery And Tax Evasion On Firm Performance, Nnaoke Ufere
Student Scholarship
We examined the nexus of entrepreneurial illegality and firm performance in an emerging market by investigating the extent to which antecedent conditions such as economic constraints, bureaucratic demands, institutional pressures and entrepreneurial agency increase the supply of illegal opportunities exploited by entrepreneurs for private gains. Using 2009 World Bank Enterprise Survey data of 2599 small and medium-sized entrepreneurial enterprises (SMEEs) in Nigeria, we demonstrate that illegal entrepreneurial behaviors in developing markets--specifically bribery and tax evasion--affect firm performance measured by sales and employment growth. Results show that illegal opportunities significantly increase with bureaucratic and regulatory intervention in entrepreneurial activities, suggesting current …
Understanding Systems Experience: The Centrality Of Perception In The Context Of Healthcare Quality And Cost Management, Heather Grooms
Understanding Systems Experience: The Centrality Of Perception In The Context Of Healthcare Quality And Cost Management, Heather Grooms
Student Scholarship
Hospitals are increasingly challenged to improve healthcare quality while reducing costs but key actors in healthcare, specifically physicians (as leaders or clinicians) and administrators, are not always aligned in how to do it. What emerged in this qualitative analysis were three fundamental areas embedded in systems experience – people, structure, and perception, of which perception is the key driver. Additionally, processes are how people describe systems experiences and moral dilemmas are sources of system tensions. What causes a system to become a living entity – or to function with fluidity versus turbulence – is embedded in people. The centeredness of …
Entrepreneurial Innovation As A Learning System, Robert M. Gemmell
Entrepreneurial Innovation As A Learning System, Robert M. Gemmell
Student Scholarship
We surveyed 172 technology entrepreneurs to explore links between learning style and learning flexibility and decision making behaviors hypothesized to produce entrepreneurial innovation and success. Our findings reveal a system of entrepreneurial learning and innovation with subtle and surprising interactions between learning processes and behavioral mediators.
Entrepreneurs And Their Companies In A Post-Entrepreneurial World, Larry Griffith
Entrepreneurs And Their Companies In A Post-Entrepreneurial World, Larry Griffith
Student Scholarship
The integration of an entrepreneur into another organization is considered by many to be a difficult or even impossible task. At the same time entrepreneurs are potentially valuable resources for any organization seeking to gain competitive advantage, enter new markets, or to find effective means to resolve standing managerial issues. One method of successful integration demands smooth meshing of the entrepreneur's company and its employees into the new organization. We examine conditions for such smooth transition. Two significant findings emerge. First specific entrepreneurial skills and capabilities, which allow entrepreneurs to be successful in their new role, are similar to those …
Social Responsibility, Views From Small And Medium Us Private Business Ceo/Owners, Joseph C. Thornton
Social Responsibility, Views From Small And Medium Us Private Business Ceo/Owners, Joseph C. Thornton
Student Scholarship
Social responsibility (SR) is a topic of considerable interest to large and multinational companies--but less is known about the extent to which it is embraced by smaller organizations which constitute 99% of US firms. Most of the scant research on social responsibility and SMEs derives from Europe and demonstrates that SMEs understand and enact social responsibility differently than large companies. To address a gap in the literature about US SMEs we conducted interviews with owners/CEOs of private manufacturing firms in four regions of the US to determine how they understand and to what extent they embrace social responsibility as a …
Successful Alignment Of Mba Curriculum: A Product Of Attentional Change, Laurie A. Branch
Successful Alignment Of Mba Curriculum: A Product Of Attentional Change, Laurie A. Branch
Student Scholarship
This study examines the factors influencing business schools' decision to materially change their full-time MBA curriculum. Our qualitative study is based on 29 interviews with faculty and administrators at 14 business schools and one industry expert. We identify four domains--Constituents, Context, Constraints and Genuine Identity--which business schools consider when exploring a potential curricular change. We present a Model of Successful Curricular Change that recognizes attention to these inputs, in terms of both focus and capacity, affects the type of change the organization pursues. This model also takes into account the mediating effect of faculty tolerance for the discomfort on curricular …
Communicating Through Thick Boundaries: The Case Of Informing National Policy Making, Adrian Wolfberg
Communicating Through Thick Boundaries: The Case Of Informing National Policy Making, Adrian Wolfberg
Student Scholarship
Organizations increasingly face competitive and security threats that require better intelligence to guide action. National policy makers face an especially pressing need for intelligence\, and rely on complex\, diverse information from many sources in monitoring their environment. The primary formal information system for conveying knowledge to government leaders is the system of national intelligence briefings\, which collects data from a global network of analysts that is presented by a briefer to individual government leaders\, in a short daily session. The quantity of information created by intelligence analysts far exceeds the capacity of a policy maker to assimilate\, and the briefer …
Impact On Society Versus Impact On Knowledge: Scholarly Production And Sharing In Latin American Studies, Milagros Pereyra-Rojas
Impact On Society Versus Impact On Knowledge: Scholarly Production And Sharing In Latin American Studies, Milagros Pereyra-Rojas
Student Scholarship
Although home to 8% of the world's population (Guarda 2002), only 1.7% of the scholarly knowledge about Latin America is produced domestically (UNESCO 2010). The limited voice of Latin American scholars in Latin American studies constitutes a loss of a valuable and unique cultural perspective which is aggravated by the fact that the research object is Latin America itself. The failure of Latin American intellectuals to claim a prominent place on the international academic stage has not been explained and cannot be attributed simply to lack of academic knowledge exposure (Alperin, Fischman et al. 2008). To address this gap in …
The Affect Of Organizational And Individual Learning From Disruptive Market Events On Financial Advisor Behavior, Philipp A. Hensler
The Affect Of Organizational And Individual Learning From Disruptive Market Events On Financial Advisor Behavior, Philipp A. Hensler
Student Scholarship
The static portfolio construction process is an efficient and rational choice to allocate clients' assets in well behaved markets. However, if markets become disruptive, like in 2008, relying on historic risk/return relationships becomes challenging and active financial advisor intervention necessary. The literature is silent about how financial advisors learn from such dislocations and how it affects their asset allocation process. Semi-structured interviews with 30 US financial advisors yielded insights into what shaped their decision making process. We identified five factors that appear to have had the strongest effect on their behavior, namely their enduring belief in recurring historic patterns, continued …
Entrepreneurial Success: Interplay Between Systemic And Individual Factors Via Networking Activities, Moraima De Hoyos-Ruperto
Entrepreneurial Success: Interplay Between Systemic And Individual Factors Via Networking Activities, Moraima De Hoyos-Ruperto
Student Scholarship
This study addresses Puerto Rico's unexplained stagnant entrepreneurial environment despite average or above average entrepreneurial potential, capabilities, and intentions when compared to other high-income countries (2007 GEM report; Bosma, Jones, Autio, & Levie, 2008). In our previous qualitative research, we argue that a pervasive lack of support for entrepreneurs from entrepreneurial advocates and the failure of entrepreneurs to develop networks could be partly responsible for the slow-moving entrepreneurial environment (De Hoyos, Romaguera, Carlsson, & Perelli, 2011). Building on that qualitative research, a quantitative study using PLS was conducted to determine the following: How and to what extent do systemic and …
Managing Individual And Organizational Performance: The Critical Mediating Role Of Collaboration, Oliver L.G Bouclier
Managing Individual And Organizational Performance: The Critical Mediating Role Of Collaboration, Oliver L.G Bouclier
Student Scholarship
Although collaboration has often been suggested as a critical factor for improving performance, its relation to individual and organizational performance has been given little attention in management research. This paper proposes a model of collaboration including affective, cognitive and organizational antecedents, and measures its effects on individual and organizational success. Over 900 front line employees in two firms in the service industry were surveyed. Structural Equation Modeling and bootstrap analysis were used to examine its role as a mediator between three independent variables (i.e. commitment, self-efficacy, and rewards) and three dependent variables (i.e. individual success, organizational efficiency and quality) while …
Social Entrepreneurial Venture Performance: The Impact Of Behaviors And Organizing Activities, Aparna Katre
Social Entrepreneurial Venture Performance: The Impact Of Behaviors And Organizing Activities, Aparna Katre
Student Scholarship
Social-purpose entrepreneurs in achieving the “middle-ground” of social-mission and profits, face unique legitimacy-related challenges. Regardless of the legal structure and the specific social-mission, they need to demonstrate behaviors and undertake activities which satisfy both mission and business stakeholders. This research explores the relationships between entrepreneurial behaviors, organizing activities and early stage venture performance. Results show that entrepreneur’s proactiveness positively effects both mission and business performance. Contrary to intuition mission organizing activities dampen the effect of experimentation on mission performance particularly for entrepreneurs with prior for-profit experience. Entrepreneurs with for-profit experience may maintain caution regarding how much they do to achieve …
The Organizational Design For Pricing And Its Consequences On Relative Firm Performance, Stephan M. Liozu
The Organizational Design For Pricing And Its Consequences On Relative Firm Performance, Stephan M. Liozu
Student Scholarship
Despite strong evidence of substantial impact on the bottom line, most companies counter-intuitively neglect the pricing function--as do most scholars. Only 2% of all articles published in major marketing journals focus on pricing and scholars have long begged the question of how organizational and behavioral characteristics of firms affect the link between pricing practices and firm performance. To address these practical and theoretical deficits we surveyed 748 professionals involved in pricing at firms from around the world to measure the influence of five organizational factors on pricing orientation and firm performance identified in a prior qualitative phase of our research. …
Mitigating A Conflict Paradox: The Struggle Between Tenure And Charisma In Venture Backed Teams, Marty Abbott
Mitigating A Conflict Paradox: The Struggle Between Tenure And Charisma In Venture Backed Teams, Marty Abbott
Student Scholarship
Investors of venture backed firms, seeking to increase knowledge diversity, cognitive conflict, professionalism and charisma within their top management teams (TMTs), tend to accelerate the turnover of executives within these teams, often resulting in multiple cohorts of tenure. Paradoxically, this search for increased professionalism and beneficial cognitive conflict results in heightened affective (or role based) conflict. Past studies have identified an inverse relationship between charisma and affective conflict, on one hand, and a positive relationship between tenure diversity and affective conflict, on the other hand. This study is the first to integrate these two relationships while simultaneously seeking to identify …
How Do Stakeholder Pressures Drive Proactive Environmental Strategies? External Institutional Forces And Legitimacy, David Graham Hyatt
How Do Stakeholder Pressures Drive Proactive Environmental Strategies? External Institutional Forces And Legitimacy, David Graham Hyatt
Student Scholarship
Previous research indicates that stakeholder pressures can drive proactive environmental firm strategies--that is, strategies that reflect an internalized, voluntary commitment to the natural environment and typically involve dedication to environmental leadership by the firm. An institutional perspective highlights how legitimizing strategies can mediate the effect of stakeholder pressures on proactive environmental strategies. Furthermore, by distinguishing between "internal" and "external" normative pressures, this chapter theoretically accounts for the institutionally plural contexts of organizations and their environments. The findings suggest that though internal pressures directly drive environmental proactivity, external pressures drive legitimating responses and then indirectly affect environmental proactivity
Non-Financial Indicators Of Family Firm Performance: A Portfolio Model Approach, John E. Neff
Non-Financial Indicators Of Family Firm Performance: A Portfolio Model Approach, John E. Neff
Student Scholarship
This study sought to explore and understand the drivers of family firm performance from a non-financial perspective. The key research question underlying this research is whether certain organizational traits may compose a predictor of firm financial performance. This research extends the findings of an earlier inductive study on aspects of success in private family owned manufacturing firms. Organizational traits identified in the prior inductive study appeared to influence either or both the family and the business and ultimately the long term sustainability of family firms. Research findings suggest that certain organizational features combine to form an 'effective family business culture' …
The Effects Of Potential And Realized Knowledge Sharing In Bioscience Clusters, Francisco Montalvo
The Effects Of Potential And Realized Knowledge Sharing In Bioscience Clusters, Francisco Montalvo
Student Scholarship
This paper examines the nature, evolution, and effects of potential and realized economic and industrial knowledge sharing through the comparison and contrast of two bioscience industrial regional clusters at different stages of development. The paper draws conclusions on research related to effects of knowledge spillover, regional innovation systems, knowledge management, and social network theory. Building on previous qualitative research, we argue that knowledge absorption and spillovers comprise a critical factor in the evolution of specialized knowledge in regional industrial clusters in biotech industries. Although bioscience industrial clusters have been widely researched in the last decade, the nature of knowledge creation …
Under The Shade Of The Plane Tree: Examining Postures And Interdependent Relationships In Highly Regulated Government-Funded Programs, Marilyn A. Hosea
Under The Shade Of The Plane Tree: Examining Postures And Interdependent Relationships In Highly Regulated Government-Funded Programs, Marilyn A. Hosea
Student Scholarship
As government regulations and penalties for non-compliance increase, highly regulated, government funded programs (HRGFPs) are pressed to meet regulatory compliance demands that are perceived to override agency and consumer needs. This research builds upon classic theoretical studies to reconceptualize how power dependence and resource dependence impact government-agency interactions, relations and program effectiveness. Survey results from a national sample of federally funded Head Start organizations suggest: (1) agency/government co- rather than inter-dependency; (2) compliant rather than innovative agency behavior, and (3) age, auspice and funding levels effects on agency/government relations.
The Strategic Decision-Making Process Of The Board And Its Impact On Decision Outcomes, Mark T. Engle
The Strategic Decision-Making Process Of The Board And Its Impact On Decision Outcomes, Mark T. Engle
Student Scholarship
If association boards of directors are to favorably impact decision outcomes for their organizations, they must make high-quality, consequential decisions. Through a quantitative study, the researchers examined how associations and their boards make high-quality strategic decisions. This paper argues that (a) boards are most fundamentally decision-making bodies, and (b) boards struggle with a challenging paradox when deliberating major issues: vigorously and properly debating differing perspectives on a consequential issue engenders tensions that can easily lead to dysfunctional interactions among decision makers. Decision-making constructs that relate to this paradox are identified and examined for their applicability to the nonprofit context. Gathering …
Institutional Compliance Vs. Client Loyalty In The Consideration Of Ambiguous Issues: The Social Construction Of Tax Advice, David E. Jones
Institutional Compliance Vs. Client Loyalty In The Consideration Of Ambiguous Issues: The Social Construction Of Tax Advice, David E. Jones
Student Scholarship
Tax professionals are required to serve two masters equally: their client and the tax law. Often, serving these two masters creates conflicts that put the tax professional in a tension filled environment. We interviewed 29 tax professionals to generate a grounded theory about how tax professionals use their experiences, tools, training, judgment and decision-making processes to manage the tension they feel. Research is scant about how adherence to professional requirements and responsibilities weigh on tax professionals' advocacy attitudes and behaviors and about how tax professionals understand or define client loyalty and its relationship to regulatory and professional standards. Our data …
Why They Stay: Individual Factors Predicting Career Commitment For Woman Engineers, Kathleen R. Buse
Why They Stay: Individual Factors Predicting Career Commitment For Woman Engineers, Kathleen R. Buse
Student Scholarship
Women remain underrepresented in the engineering profession comprising only 10% of the employed engineers in 2009 while in that same year− according to the US Bureau of Labor statistics − women exceeded more than half of those employed in professional, managerial and related occupations. While others have studied the reasons women leave engineering careers, this study focused uniquely on women who persist in a career in engineering. A quantitative research study was conducted which surveyed 495 women ages 21 to 60 with engineering degrees to develop a model of the individual factors that lead women to commit to a career …
Managing (Detecting, Preventing, And Mitigating) The Unexpected: How Banks Managed The Financal Meltdown, Ronald W. Eastburn
Managing (Detecting, Preventing, And Mitigating) The Unexpected: How Banks Managed The Financal Meltdown, Ronald W. Eastburn
Student Scholarship
Managing the unexpected is relevant for all organizations and banks experienced this bitterly during the financial crisis of 2007-2009. In this study we argue that the organizational mindset driving unexpected results within the banking sector stemmed from an inability to anticipate and detect the early warning signals. The goal of this study was to gain insights into how successful banks are continuously "adaptive" in that banks with higher levels of absorptive capacity (ACAP) - the mechanisms used for sensing and experimentation of knowledge- are more likely to screen and acquire, assimilate, transform and exploit knowledge to positively influence performance. We …
Nonprofit Performance During The Great Recession: Damned If You Do And Damned If You Don't - Mission-Defensive Paradox, Kathleen Roche
Nonprofit Performance During The Great Recession: Damned If You Do And Damned If You Don't - Mission-Defensive Paradox, Kathleen Roche
Student Scholarship
During the recent Great Recession and its aftermath, from 2007 - 2010, nonprofit organizations had to carry out their charitable missions to larger and needier constituencies despite endowment erosion, dwindling contributions, reduced staff, and severe funding cuts. Findings from our qualitative research guided this quantitative study, which used PLS to analyze results from 351 online surveys to discern how executive nonprofit leaders and their boards influenced organizational resiliency during this critical period, by employing protective / anticipatory measures and defensive / containment practices, as well as coping strategies. In this exploratory study, leaders' previous experience and external task focus, and …
School Leadership, Collective Mindfulness And Mathematices Achievement In Kenya, Renson Muchiri Mwangi
School Leadership, Collective Mindfulness And Mathematices Achievement In Kenya, Renson Muchiri Mwangi
Student Scholarship
In spite of the long instituted government initiatives to improve mathematics performance in Kenyan secondary schools, students’ performance in the subject at the secondary school level in Kenya continues to be poor. Studies on mathematics achievement in Kenya have primarily focused on teachers’ classroom practices neglecting the potential influence of school leadership. Using data collected from 273 schools involving 607 mathematics teachers we examined how school leadership could impact schools’ mathematics performance in Kenyan public secondary schools. We found school leadership behaviors – principal’s visibility, inspiration and influence – to have weak but significant indirect effect on mathematics achievement through …
Nested Identities: A Concept For Improving Banker Engagement, Glen Weaver
Nested Identities: A Concept For Improving Banker Engagement, Glen Weaver
Student Scholarship
The financial crisis served as an interesting backdrop for this study of the impact of identification upon banker engagement. Studies have shown that leadership style influences employee engagement, but little research reflects the impact of various levels of identity (nested identity) upon engagement. A survey of 511 mid-level bankers displayed the significance of career, organizational, and industry identity upon vigor, dedication, and absorption. Further, it was determined that organizational identity mediated the relationship between leadership and engagement. This research suggests that bank leadership would be wise to enact management tactics that elevate the level of career, organizational, and industry identity …
The Practices Of A Non-Diversity-Focused Organization And Their Impact On Its Members' Intercultural Behavioral Comfort, Learning, And Competence, Ruth Sessler Bernstein
The Practices Of A Non-Diversity-Focused Organization And Their Impact On Its Members' Intercultural Behavioral Comfort, Learning, And Competence, Ruth Sessler Bernstein
Student Scholarship
The purpose of this research is to examine the impact that university student groups' practices have on their members' intercultural behavioral comfort and interactions and their cultural learning. We surveyed 360 undergraduate members of a national voluntary service organization at 50 U.S. four-year colleges. Findings indicate that an organization's ability to nurture a sense of feeling welcome and identification with organizational purpose predict skills and confidence in dealing with diverse intra-group members' a competency we call behavioral comfort. An additional practice using proactive efforts to promote social interaction predicts behavioral comfort when mediated by a sense of belonging. While high …