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Articles 511 - 528 of 528
Full-Text Articles in Business Administration, Management, and Operations
Capacity Building: An Appreciative Approach, Jacqueline M. Stavros
Capacity Building: An Appreciative Approach, Jacqueline M. Stavros
Student Scholarship
The term "capacity building" has caught on quickly within the nonprofit sector, specifically with Nongovernmental Organizations (NGOs). In fact, many funding organizations, agencies and foundations are now requesting that their partners engage in capacity building activities. How then, do we determine which organizations have the capacity to adhere to their mission statements and to deliver their services in a sustained fashion? This is an important question for two reasons. First, it asks us to identify the factors which lead to capacity, and second, it suggests that capacity building is a continuous process. This study proposes a relational process of building …
Straight To The Heart: Cleveland Leaders Shaping The Next Millennium, Shawana P. Johnson
Straight To The Heart: Cleveland Leaders Shaping The Next Millennium, Shawana P. Johnson
Student Scholarship
While touring the Frascati vineyards outside ofRome with a business associate and as we learned the basic techniques of winemaking, our in-between conversation was focused on the difficulties and change our industry and his country were facing. We pondered and discussed our positions and responsibilities for our organization. during this time. We were well aware of the many industry challenges facing us and our board ofdirectors. It was upon reflection ofthat conversation and the memory of that beautiful scenario of those luscious vineyards that it struck me how similar the management ofthe fruit·ofthe grapevine is to the management of organizations. …
The Antecedents Of Social Contagion On Social Networking Platforms, Michael Fisher
The Antecedents Of Social Contagion On Social Networking Platforms, Michael Fisher
Student Scholarship
Social networking platforms, systems designed to provide digital content services specifically for social network sites, continue to develop through a rapid combination of components forming a service ecology that is much more than a single tool or service. In spite of this development, the most widely utilized theories of technology adoption and usage have focused on single user level tool adoption which limits their explanatory power of services platforms. These platforms have experienced tremendously rapid growth rates and the current state-of-the-art research attempts to explain this phenomenon through an economic or network effect lens, which fall short in explaining individual …
Concept Paper: The Impact Of The Internet On Airline Pricing, William G. Brunger
Concept Paper: The Impact Of The Internet On Airline Pricing, William G. Brunger
Student Scholarship
The Airline Industry has experienced considerable change since the Airline Deregulation Act took effect in 1978, both because of the new business climate engendered by deregulation and because of technological advances in and surrounding the industry. One of the most powerful change agents has been the Internet, which is widely used in the sale and distribution of airline tickets. Several researchers have noted that the rise of the Internet has been accompanied by a decrease in airline fares. Previous studies have suggested several causal categories--for example, reduced search costs, greater transparency, mistrust, uncertainty, more effective buying strategies--but have not studied …
A Formal Grounded Theory On The Ethics Of Transfer In Conflict Resolution, Maurice Apprey
A Formal Grounded Theory On The Ethics Of Transfer In Conflict Resolution, Maurice Apprey
Student Scholarship
A new conflict resolution praxis has been created from two existing practices. The new praxis was the outcome of a meta-ethnographic research method that allows two publications to be synthesized. It does so in a way that allows each separate work to contribute to the new and third product. The result of the synthesis of two two-party conflict resolution programs was further synthesized with a multi-party conflict management schema that uses framing and reframing of positions in negotiations. The result of these qualitative metasyntheses revealed the following: When a third-party facilitation team enters a fractured community, both unofficial gatekeepers of …
Models Of Management In Rwandan Ingos: The Decoupling Of Formal And Informal Management Practices, Cheryl A. Baldwin
Models Of Management In Rwandan Ingos: The Decoupling Of Formal And Informal Management Practices, Cheryl A. Baldwin
Student Scholarship
The proper nature of NGO management has been debated by many scholars, dividing the argument into at least two central themes: those who advocate that third sector organizations should take management more seriously and acknowledge the continuities with mainstream management, and those who argue that third sector organizations are distinct and cannot be managed using mainstream management practices (Lewis, 2002 and Thomas, 1998). A number of questions have been raised regarding the management of NGOs. What type of management is appropriate for NGOs? Does the management of these organizations differ from other sectors? What management practices are being used by …
The Nonprofit Sector: Where Women Go To Work, Jane Van Buren
The Nonprofit Sector: Where Women Go To Work, Jane Van Buren
Student Scholarship
Nonprofit organizations have a history in the United States of fostering pluralism, diversity and freedom. They play vital roles as advocates and in identifying and addressing unmet human needs in their communities. Most of the recent major social and political movements such as AIDS, civil rights, environmental protection, etc., that have animated American life have all operated through private, nonprofit organizations. Across the United States there are approximately 11 million nonprofit employees, 70 percent of whom are female, who act as the guardians of social justice and community values, and as champions of high quality, equitable, diverse and affordable service …
Sources Of Social Capital In Community Engagement Efforts, Suzanne K. Moore
Sources Of Social Capital In Community Engagement Efforts, Suzanne K. Moore
Student Scholarship
Research on community engagement and collaboration with public institutions has not rigorously studied the sources of social capital at the micro level. By studying local school board experiences in engaging the community, I will advance the knowledge in this area. Local school boards have a distinct role in the leadership of public schools. Although practitioner oriented research has revealed the positive impact of community engagement and collaboration with public education, national studies and the author’s “lived world” have shown that board member policies and practices are not consistent with recommendations in the studies. I propose that the sources of social …
Physician Inter-Personal & Communication Competencies As Measured By Patient, Peer & Self Surveys: Predicting Patient Satisfaction Results From Peer Ratings, Michael J. Deegan
Physician Inter-Personal & Communication Competencies As Measured By Patient, Peer & Self Surveys: Predicting Patient Satisfaction Results From Peer Ratings, Michael J. Deegan
Student Scholarship
The study was intended as a pilot to determine the feasibility and utility of using patient and peer survey instruments to assess participating physician inter-personal and communication skills and humanistic qualities. A longer term objective is to provide practicing physicians constructive insights into their communication and inter-personal effectiveness with patients, peers and other members of the care team. The study relied on a secondary database obtained from the study sponsor. Original data was collected from 100 voluntary participating physicians (PP), 1,000 professional peers (10/PP), and 2,500 patients (25/PP) under the care of the participating physicians. Previously validated peer and patient …
Stakeholder Perceptions Of The Effectiveness Of Nonprofit Organizations, Susan Mctiernan
Stakeholder Perceptions Of The Effectiveness Of Nonprofit Organizations, Susan Mctiernan
Student Scholarship
During recent years, nonprofit organizations in the United States have evolved into a major force within the economy. They provide extensive services and “social goods” to individuals in need and they depend on stakeholders for their ability to function effectively. The interconnectedness of nonprofits and stakeholders emanates, at least in part, from their social mission, but is also a function of organizational management in general. This research examines the perceptions of stakeholders of nonprofit organizations in order to begin the process of identifying the considerations that influence the effectiveness of nonprofit organizations. Conclusions are presented concerning the multidimensionality of these …
Lessons From The Cellblock: A Study Of Prison Inmate Participants In An Alternatives To Violence Program, Stanton D. Sloane
Lessons From The Cellblock: A Study Of Prison Inmate Participants In An Alternatives To Violence Program, Stanton D. Sloane
Student Scholarship
This paper is a follow-on to preliminary research on the Quakers conducted in the fall of 2000. That inquiry looked at other-regarding principles in the Quaker religion and how they are applied in practice. Underlying Quakerism is a deep regard for all people. The Quakers believe that “God is in everyone.” They are strongly anti-violent, very receptive of people of other faiths, and generally very tolerant in their approach to life. Because of these principles, Quakers are frequently sought out as mediators, counselors, and leaders of organizations committed to non-violence. The strength of their beliefs about the goodness of all …
Effective Selling Skills In Life Insurance Sales: The Implication On Sales Performance, Recruiting, And Retention Of Producers, Benjamin K. Ofili
Effective Selling Skills In Life Insurance Sales: The Implication On Sales Performance, Recruiting, And Retention Of Producers, Benjamin K. Ofili
Student Scholarship
This ethnographic study of effective selling skills in life insurance sales was conducted in Houston, Texas. The identity of the financial service company, the producer, and other participants were withheld for confidentiality. Persistent industrial problems in life insurance sales of mostly new sales producers and their inability to attain a successful sales career consequent to poor sales production spawned this study. A consequence of poor sales is low commission income, which directly impacts attrition of sales producers as well as recruiting efforts of companies. Life insurance is an intangible product with an inherent level of difficulty, hence effective selling skills …
A Study Of Strategy Formulation & Reformulation At At&T, Bashar Nejdawi
A Study Of Strategy Formulation & Reformulation At At&T, Bashar Nejdawi
Student Scholarship
This study combines an inductive and deductive approach to studying strategy formulation and reformulation at AT&T utilizing a cognitive based model. The research question is: Do stress and inertia, in relationship to each other and in relationship to second order change, conforms to the Huff & Huff’s model? The study utilized two methodologies to address the research question: strategic argument mapping was used to identify the key strategic arguments and concepts of AT&T strategy; and thematic analysis was used to obtain a quantitative measure for stress and inertia. Both sets of results were mapped against predicted patterns of strategy reformulation …
Teacher Acculturation: From Platform Theatre To Improvised Theatre And Learning Dynamic Choreography, Manoj Nakra
Teacher Acculturation: From Platform Theatre To Improvised Theatre And Learning Dynamic Choreography, Manoj Nakra
Student Scholarship
This research, using ethnographic methods, focuses on the acculturation process experienced by a group of teachers who moved from India to the US. I looked at the phenomenon from the eyes of the teachers as they struggled to describe, explain and understand the new setting in which they were working and their new roles. Their teaching skills were culturally rooted and ineffective. The reworking of their identity i.e. feeling of being self-efficacious, occurred through a process of learning, which occurred while being engaged with the students and based on improvisation to the actual emergent situations in class. A mediating element …
Implementing School Wide Service Learning In A Middle School: An Exploratory Study Of The Teacher's Motivation, Patricia J. Mintz
Implementing School Wide Service Learning In A Middle School: An Exploratory Study Of The Teacher's Motivation, Patricia J. Mintz
Student Scholarship
This exploratory research examines the reasons that teachers are motivated to implement service- learning projects in a particular middle school. Service learning is defined as "a teaching and learning approach that integrates community service with academic study to enrich learning, teach civic responsibility, and strengthen communities" (National Commission on Service Learning, 2002). Because the use of service learning is not mandated or required by this school, some teachers are engaging in a behavior that goes beyond the basic requirements of their instructional role in the classroom without additional reward or monetary compensation. This research uses the subcategories of organizational citizenship …
The Pursuit Of Clinical Quality And Patient Safety: Challenges Presented By Bureaucratic Structures, Organizational Complexity And Professional Ethos, Michael J. Deegan
The Pursuit Of Clinical Quality And Patient Safety: Challenges Presented By Bureaucratic Structures, Organizational Complexity And Professional Ethos, Michael J. Deegan
Student Scholarship
Clinical quality and patient safety are important features of contemporary medical care. Health care organizations and professionals are being urged to make significant improvements in care delivery and care outcomes; including a reduction in the risk of inadvertent patient injury associated with the care process. This study describes an opportunity to observe how a health care system and its professional staff reviewed and revised current clinical quality and patient safety programs. The intent was to better understand the attributes and mental models organizational members brought to this task and to appreciate the influence organizational structure and culture had on the …
Happenings At The Local Volunteer Fire Station: Analyzing The Role Community Service Organizations Can Play In Transforming High Risk Youth, Daniel A. Cohen
Happenings At The Local Volunteer Fire Station: Analyzing The Role Community Service Organizations Can Play In Transforming High Risk Youth, Daniel A. Cohen
Student Scholarship
This ethnography starts at the beginning, with a review of the relevant literature on juvenile delinquency and on reform programs for juvenile delinquency. Simply put, there are major issues in the way that society is dealing with the problem of juvenile delinquency. Juvenile delinquency itself is a huge societal problem. For instance, "each year, the juvenile justice system spends billions of dollars to handle approximately 7,000,000 youths...the problem of juvenile delinquency exacts a high toll on society in terms of loss of property, life and each year, more disaffected youth" (Ozanne, et al P185). After examining the relevant literature and …
America In The 21st Century: Finding Harmony Between Economic And Social Goals, Janet Joyce Bennett
America In The 21st Century: Finding Harmony Between Economic And Social Goals, Janet Joyce Bennett
Student Scholarship
As we enter the 21st century, Americans have much of which to be proud: we are seen as the strongest and most influential country in the world: our way of life - everything from clothes to movies to economic policies - are seen as the ideal to which many people in other countries aspire. But America also has a dark side: people who must eat out of garbage cans and sleep on sidewalks; urban areas that are unsafe places in which to live; schools that are crumbling around students who have lost their inspiration; and mass media that sell sex, …