Open Access. Powered by Scholars. Published by Universities.®
- Discipline
-
- Business Administration, Management, and Operations (18)
- Nonprofit Administration and Management (18)
- Social and Behavioral Sciences (18)
- Organizational Behavior and Theory (15)
- Public Affairs, Public Policy and Public Administration (15)
-
- Human Resources Management (11)
- Management Information Systems (9)
- Public Administration (8)
- Public Affairs (8)
- Public Policy (8)
- Strategic Management Policy (8)
- Management Sciences and Quantitative Methods (7)
- Entrepreneurial and Small Business Operations (6)
- Marketing (5)
- International Business (4)
- Performance Management (4)
- Technology and Innovation (4)
- Training and Development (4)
- Education (3)
- Physical Sciences and Mathematics (3)
- Business and Corporate Communications (2)
- Computer Sciences (2)
- Databases and Information Systems (2)
- Labor Relations (2)
- Law (2)
- Medicine and Health Sciences (2)
- Arts and Humanities (1)
- Biblical Studies (1)
- Business Intelligence (1)
- Institution
-
- Grand Valley State University (15)
- Air Force Institute of Technology (8)
- Selected Works (5)
- Singapore Management University (5)
- Walden University (5)
-
- Edith Cowan University (4)
- Asia Marketing Journal (AMJ) (2)
- Butler University (2)
- Embry-Riddle Aeronautical University (2)
- Georgia Southern University (2)
- Lingnan University (2)
- Sacred Heart University (2)
- SelectedWorks (2)
- Universitas Indonesia (2)
- University for Business and Technology in Kosovo (2)
- University of Texas Rio Grande Valley (2)
- Association of Arab Universities (1)
- Brigham Young University (1)
- California State University, San Bernardino (1)
- Concordia Seminary - Saint Louis (1)
- Florida International University (1)
- Georgia State University (1)
- Louisiana Tech University (1)
- Marquette University (1)
- Montclair State University (1)
- Old Dominion University (1)
- Portland State University (1)
- Purdue University (1)
- Regis University (1)
- Santa Clara University (1)
- Publication Year
- Publication
-
- The Foundation Review (15)
- Theses and Dissertations (8)
- Walden Dissertations and Doctoral Studies (5)
- Research Collection Lee Kong Chian School Of Business (4)
- Asia Marketing Journal (2)
-
- Publications (2)
- Scholarship and Professional Work - Business (2)
- Theses: Doctorates and Masters (2)
- WCBT Faculty Publications (2)
- ASEAN Marketing Journal (1)
- Al Jinan الجنان (1)
- Association of Marketing Theory and Practice Proceedings 2023 (1)
- Association of Marketing Theory and Practice Proceedings 2024 (1)
- College of Management Working Papers and Reports (1)
- Conference Papers (1)
- Department of Management Faculty Scholarship and Creative Works (1)
- Department of Management: Faculty Publications (1)
- Doctor of Ministry Major Applied Project (1)
- Doctoral Dissertations (1)
- Donald Nordberg (1)
- Engineering and Technology Management Student Projects (1)
- FIU Electronic Theses and Dissertations (1)
- Faculty Publications (1)
- Hong Kong Institute of Business Studies Working Paper Series (1)
- Human Resource Development Faculty Publications and Presentations (1)
- Information Systems Faculty Publications and Presentations (1)
- International Journal of Business and Technology (1)
- James Spee (1)
- John Hausknecht (1)
- Journal of Entrepreneurship, Management and Innovation JEMI (1)
- Publication Type
- File Type
Articles 31 - 60 of 85
Full-Text Articles in Business
Essays On Emerging Multinational Enterprises' Acquisitions In Developed Economies, Faisal R. Harahap
Essays On Emerging Multinational Enterprises' Acquisitions In Developed Economies, Faisal R. Harahap
FIU Electronic Theses and Dissertations
This dissertation investigates emerging multinational enterprises (EMNEs)’s acquisitions of firms in developed economies (DE) through three distinctive but interrelated essays. Despite costs EMNEs must offset from the obvious cultural distance (CD) they encounter with limited exploitable advantages, EMNEs have continued to aggressively acquire firms in DE, suggesting there are ways for the EMNEs to effectively overcome CD. In Essay 1, using insights from the symbolic interaction paradigm in sociology, I developed the Dynamic Socio-Cultural Model (DSCM), to uncover the general process of cultural creation and change. At the core of the DSCM is the process of collective learning and adaptive …
Marguerite Casey Foundation: Reflecting On 15 Years Of Philanthropic Leadership Through A Summative Evaluation, Mavis Sanders, Claudia Galindo, Luz Vega-Marquis, Cheryl Milloy
Marguerite Casey Foundation: Reflecting On 15 Years Of Philanthropic Leadership Through A Summative Evaluation, Mavis Sanders, Claudia Galindo, Luz Vega-Marquis, Cheryl Milloy
The Foundation Review
This article presents the findings of a summative evaluation of the Marguerite Casey Foundation that was conducted on the occasion of its 15th anniversary. The evaluation was designed to gauge stakeholders’ perceptions of the foundation’s operations to facilitate organizational learning. In sharing these results, the authors seek to elucidate the role of evaluation as a learning practice within the field of philanthropy.
The article describes the foundation’s organizational elements and evolution and discusses key themes that emerged from qualitative data collected from foundation leaders and staff, as well as findings from a survey of current grantees.
The article presents a …
When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, And Collective Performance, John Hausknecht, Jacob A. Holwerda
When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, And Collective Performance, John Hausknecht, Jacob A. Holwerda
John Hausknecht
In theory, employee turnover has important consequences for groups, work units, and organizations. However, past research has not revealed consistent empirical support for a relationship between aggregate levels of turnover and performance outcomes. In this paper, we present a novel conceptualization of turnover to explain when, why, and how it affects important outcomes. We suggest that greater attention to five characteristics—leaver proficiencies, time dispersion, positional distribution, remaining member proficiencies, and newcomer proficiencies—will reveal dynamic member configurations that predictably influence productive capacity and collective performance. We describe and illustrate the five properties, explain how particular member configurations exacerbate or diminish turnover’s …
Distributed Leadership: Building Capacity To Maximise Collaborative Practice In A New Teaching Research Aged Care Service, Kirsty Marles
Distributed Leadership: Building Capacity To Maximise Collaborative Practice In A New Teaching Research Aged Care Service, Kirsty Marles
Theses
This research facilitated an approach to apply the concept of distributed leadership, as articulated in Health LEADS Australia: the Australian health leadership framework to generate the conditions required to support sustained collaborative practice. The setting for this research was ViTA South, which, at the time of the research was a newly established teaching, research aged care service located in Adelaide, South Australia. The research was concerned with developing distributed leadership amongst the staff team to engender sustained collaborative practice, critical to realising the vision for ViTA South, which requires collaboration beyond the traditional practices of an aged care workforce. This …
Through The Looking Glass: Foundation Evaluation And Learning And The Quest For Strategic Learning, Suzanne Kennedy Leahy, Sandra Wegmann, Lexi Nolen
Through The Looking Glass: Foundation Evaluation And Learning And The Quest For Strategic Learning, Suzanne Kennedy Leahy, Sandra Wegmann, Lexi Nolen
The Foundation Review
Strategic learning, a critical if relatively new lens for philanthropy, is neither simple nor efficient to institutionalize or practice yet — foundations are still figuring out how to do it well. In 2015, the Episcopal Health Foundation launched a project to distill lessons about how leading foundations configure evaluation and learning, and how they allocate related responsibilities in support of strategic learning.
This article addresses different models that foundations use to establish and staff evaluation and learning functions, what other organizational considerations they should take into account in order to prioritize strategic-learning work, and what tools and approaches can be …
An Architectural Framework For Global Talent Management, Shad S. Morris, Scott Snell, Ingmar Björkman
An Architectural Framework For Global Talent Management, Shad S. Morris, Scott Snell, Ingmar Björkman
Faculty Publications
A unique characteristic of the multinational corporation is that it consists of culturally diverse employees that embody both firm-specific and location-specific human capital. This paper takes an architectural approach to describe how different types of human capital develop from the individual level, to the unit level, and then to the firm level in order to build a talent portfolio for the multinational corporation. Depending on the company’s strategy (multidomestic, meganational, transnational), different configurations of the talent portfolio tend to be emphasized and integrated to achieve competitive advantage. Implications for theory and practice are discussed and a research agenda is introduced.
Two Essays On The Internationalization Speed Of New Ventures, Orhun Guldiken
Two Essays On The Internationalization Speed Of New Ventures, Orhun Guldiken
Management Theses & Dissertations
This dissertation comprises two essays on the internationalization speed of new ventures and contributes to the international entrepreneurship literature at several levels. The first essay reviews and critiques the internationalization speed literature and proposes a multi-dimensional conceptualization of speed of internationalization. In particular, previous studies that examined internationalization speed implicitly assumed that INVs need to enter new countries to grow fast in foreign markets. The key tenet of the first essay is that INVs can also grow fast in foreign markets by expanding rapidly in previously entered host countries. Consequently, the first essay uses three theoretical perspectives — organizational learning, …
Getting Real With Strategy: Insights From Implementation Science, Douglas Easterling, Allison Metz
Getting Real With Strategy: Insights From Implementation Science, Douglas Easterling, Allison Metz
The Foundation Review
Foundations are increasingly coming to appreciate the importance of strategy. But simply having a strategy – even an explicit strategy – does not guarantee that a foundation will actually achieve its goals.
To implement a strategy effectively, a foundation needs to operationalize it in the form of specific functions that staff will carry out and needs to create an organizational infrastructure that supports the strategy. The field of implementation science offers a set of tools for helping foundations address these tasks.
After introducing some general principles of implementation science, this article describes in depth the concepts of practice profiles, which …
Emergent Learning: A Framework For Whole-System Strategy, Learning, And Adaptation, Marilyn Darling, Heidi Guber, Jillaine Smith, James Stiles
Emergent Learning: A Framework For Whole-System Strategy, Learning, And Adaptation, Marilyn Darling, Heidi Guber, Jillaine Smith, James Stiles
The Foundation Review
The field of philanthropy is exploring what it takes to achieve impact in complex environments. The terms “adaptive” and “emergent” are beginning to be used, often interchangeably, to describe strategies by which funders can tackle complexity. This article proposes distinguishing between the two and explores more deeply how the research into complexity can inform philanthropic practice.
While approaches like systems mapping, scenario planning, and appreciative inquiry have been put forward as useful approaches to expanding perspectives and seeing whole systems, the field needs a framework for going beyond these planning tools in order to actually create the conditions in which …
A Qualitative Evaluation Of Leader-To-Millennial Relationship Development, Tywana Williams
A Qualitative Evaluation Of Leader-To-Millennial Relationship Development, Tywana Williams
Walden Dissertations and Doctoral Studies
Generational conflicts affect socialization practices needed for knowledge transfer and Millennial retention. Because of failed socialization practices, organizations will face significant losses in knowledge capital as Boomers retire and Millennials began to take active roles within the workplace. This interpretative phenomenological study explored Millennials' perceptions of leader-to-employee relationship development that may influence organizational learning and retention practices. Millennial retention is a primary concern in that knowledge acquired is a result of longevity and work experience. The leader-to-member exchange theory was used to navigate this qualitative inquiry. The reflexive approach was implemented to explore 20 Millennial participants' experiences with their managers. …
Do Family Firms Learn More From Other Family Firms Than From Non-Family Firms? Adoption Of The Board Reform, Toru Yoshikawa, Jung Wook Shim
Do Family Firms Learn More From Other Family Firms Than From Non-Family Firms? Adoption Of The Board Reform, Toru Yoshikawa, Jung Wook Shim
Research Collection Lee Kong Chian School Of Business
Family firms differ from non-family firms because their owners are often motivated not only by economic incentives but also by non-economic considerations. This study investigates the effects of such non-economic motivation, especially the extent of family involvement and family legacy, on the adoption of a new practice, i.e., board reform that was newly introduced in the Japanese context in the late 1990s. Our empirical results show that while family firms are less likely to implement the board reform than non-family firms, board interlocks with other family firms facilitate the adoption. We also found that such factors as large family ownership …
Does Organizational Learning Lead To Higher Firm Performance? An Investigation Of Chinese Listing Companies, Wencang Zhou, Huajing Hu, Xuli Shi
Does Organizational Learning Lead To Higher Firm Performance? An Investigation Of Chinese Listing Companies, Wencang Zhou, Huajing Hu, Xuli Shi
Department of Management Faculty Scholarship and Creative Works
Purpose – The purpose of this paper is to develop a framework for studying organizational learning, firm innovation and firm financial performance. Design/methodology/approach – This paper examines the effects of organizational learning on innovation and performance among 287 listed Chinese companies. Findings – The results indicate a positive association between organizational learning dimensions and firm performance (both objective financial performance and perceptual innovation measure). Research limitations/implications – The sample includes only firms for which secondary data are available. Different results might have been obtained if we include smaller, private firms into the sample. This paper only includes a limited number …
Redefining Expectations For Place-Based Philanthropy, Katelyn Mack, Hallie Preskill, James Keddy, Moninder-Mona K. Jhawar
Redefining Expectations For Place-Based Philanthropy, Katelyn Mack, Hallie Preskill, James Keddy, Moninder-Mona K. Jhawar
The Foundation Review
This article discusses how The California Endowment has used a midcourse strategic review to refine Building Healthy Communities, aiming to provide insight for other place-based initiatives and to add to the body of knowledge about how to support transformative community change.
With Building Healthy Communities, the endowment is taking a new approach to community change using a dual strategy to build community capacity in 14 places and scale the impact of its local efforts through statewide policy advocacy and communications. In 2013, it commissioned a strategic review to reflect on what it has learned from the first three years of …
Market Orientation, Learning Orientation And Product Innovation: Delving Into The Organization's Black Box, William Baker, James Sinkula
Market Orientation, Learning Orientation And Product Innovation: Delving Into The Organization's Black Box, William Baker, James Sinkula
William E. Baker
Many scholars now agree that market orientation is necessary, but not sufficient to facilitate the type of innovation that breeds long-term competitive advantage (cf. Dickson, 1996). In addition to a strong market orientation, a firm must also be able to institutionalize higher order learning processes, the type of learning that enables radical innovation. Recent research (cf. Baker and Sinkula, 1999) has empirically established a synergistic effect of market orientation and learning orientation on organizational performance. This paper attempts to add to the literature by offering a more complete theoretical explanation of how these two constructs interact to affect product innovation …
Training And Personal Development, Thomas M. Cavanagh, Kurt Kraiger
Training And Personal Development, Thomas M. Cavanagh, Kurt Kraiger
Thomas M. Cavanagh
Organizational Learning As Catalyst To Technological Innovation, Jongbae Kim, David Wilemon
Organizational Learning As Catalyst To Technological Innovation, Jongbae Kim, David Wilemon
Asia Marketing Journal
With rapid change and intensive competition in the global economy, the capability to capture, absorb, develop, and transfer new knowledge is a key organizational success factor. Through effective learning, companies are more likely to develop the innovation, quality, and responsiveness essential to meet the growing expectations of customers and the disruptive threats of competitors and new technologies. In the paper the role of technological innovation and its relationship to organizational learning in managing technology-based new products are examined. Several factors which can influence the rate and effectiveness of organizational learning are identified. Barriers to learning also are discussed. Finally, several …
Patient Safety Culture And High Reliability Organizations, Jared D. Padgett
Patient Safety Culture And High Reliability Organizations, Jared D. Padgett
Walden Dissertations and Doctoral Studies
A 1999 evaluation of case studies performed by staff from the Institute of Medicine found that between 40,000 and 98,000 patients died from preventable errors, while 43,598 individuals died in car accidents that year. A 2011 report increased that estimate nearly 10 times. Widespread preventable patient harm still occurs despite an increase in healthcare regulations. High-reliability organization theory has contributed to improved safety and may potentially reverse this trend. This explorative single case study explored how the perceptions and experiences of nursing and respiratory staff affected the successful transition of a healthcare organization into a reliability-seeking organization. Fourteen participants from …
When Do Domestic Alliances Help Ventures Abroad? Direct And Moderating Effects From A Learning Perspective, Hana Milanov, Stephanie A. Fernhaber
When Do Domestic Alliances Help Ventures Abroad? Direct And Moderating Effects From A Learning Perspective, Hana Milanov, Stephanie A. Fernhaber
Scholarship and Professional Work - Business
While the importance of strategic alliances for new venture internationalization is well acknowledged, the effect of domestic partners remains less understood. Building on organizational learning theory's vicarious learning arguments, we suggest that internationally experienced domestic partners positively influence new ventures' international intensity. Moreover, acknowledging that ventures may have multiple learning sources, we argue that the effect is more pronounced when substituting for the lack of new ventures' top management teams' international experience, or when complementing the insights about foreign markets received from foreign alliance partners. The analysis of 194 publicly held new ventures largely supports our hypotheses.
Contextual Support For Innovation In An Australian Financial Services Firm, Agung N. Fahrudi, Denise E. Gengatharen, Yuliani Suseno, Craig Standing
Contextual Support For Innovation In An Australian Financial Services Firm, Agung N. Fahrudi, Denise E. Gengatharen, Yuliani Suseno, Craig Standing
Research outputs 2013
Organizational learning can facilitate innovation and it is affected by internal and external contexts. Leaders can provide internal contextual support for learning to occur in the organization in order to respond to changes in external contexts. However, there are limited studies about how leaders affect innovation in financial services firms. This paper applies Crossan et al.’s (1999) 4I framework to examine the impact of internal and external factors on an organization’s learning process and the extent of its innovation. An on-going case study of a large Australian financial services firm is used to gain insights about contextual support for innovation. …
Exploring The Effects Of Entrepreneurial Training On High-Level Business Executives' Attitudes And Behaviors, Rachel Ann Wolfinbarger
Exploring The Effects Of Entrepreneurial Training On High-Level Business Executives' Attitudes And Behaviors, Rachel Ann Wolfinbarger
Theses Digitization Project
This study was conducted to provide insight about the value high-level business executives (founders, Presidents CEOs, and CFOs) of closely-held firms could expect from participating in private sector entrepreneurial training.
Benchmarking Evaluation In Foundations: Do We Know What We Are Doing?, Julia Coffman, Tanya Beer, Patricia Patrizi, Elizabeth Heid Thompson
Benchmarking Evaluation In Foundations: Do We Know What We Are Doing?, Julia Coffman, Tanya Beer, Patricia Patrizi, Elizabeth Heid Thompson
The Foundation Review
· Evaluation in philanthropy – with staff assigned to evaluation-related responsibilities – began in the 1970s and has evolved, along with philanthropy, in the four decades since. What has not changed, however, is a regular questioning of what foundations are doing on evaluation, especially since the world of philanthropy regularly shifts, and changes in evaluation resourcing and positioning tend to soon follow.
· This article presents new findings about what foundations are doing on evaluation and discusses their implications. It is based on 2012 research that benchmarks the positioning, resourcing, and function of evaluation in foundations, and follows up on …
Designing For Learning: One Foundation’S Efforts To Institutionalize Organizational Learning, Rosanna Tran, Sanjay Shah
Designing For Learning: One Foundation’S Efforts To Institutionalize Organizational Learning, Rosanna Tran, Sanjay Shah
The Foundation Review
· This article explores the California HealthCare Foundation’s internal efforts, inspired in part by the process of design thinking, to institutionalize organizational learning.
· One outcome of this process has been a “grantmaking toolbox,” which represents an attempt to document new, effective, and innovative grantmaking tactics.
· While creating this toolbox, the foundation realized that the process of learning holds as much – if not more – value as the products of learning. Moreover, we gained three valuable insights that may be relevant for other foundations interested in advancing their learning efforts: effective learning is a collaborative, rather than an …
Power Relationships And Authentic Organisational Learning : Daring To Break The Silence On Meaningful Dialogue In Policing Organisations, Lindsay B. Garratt
Power Relationships And Authentic Organisational Learning : Daring To Break The Silence On Meaningful Dialogue In Policing Organisations, Lindsay B. Garratt
Theses: Doctorates and Masters
The 21st century presents great opportunities and threats for business: national and global markets are demanding high performance, innovation, creativity, and flexibility. Public sector organisations are continually asked to do more with less, with equal if not greater efficiency and creativity demands as the private sector. Organisational learning is a concept touted as an important and necessary strategy for organisations to keep pace with the rapid changing global environment that now plays host to opportunities as well as great economic and social volatility. However the reality for many is that they become proficient at the kind of organisational learning that …
Communicating Strategically – Talking Less, Targeting Better. Qualitative Study On Corporate Communication‘S Learning In Leading Global Companies, Lukasz M. Bocheneki, Sam Blili
Communicating Strategically – Talking Less, Targeting Better. Qualitative Study On Corporate Communication‘S Learning In Leading Global Companies, Lukasz M. Bocheneki, Sam Blili
UBT International Conference
Companies need to communicate strategically in order to maintain dialogue and relationships with their stakeholders. In the crowded media and social media space the messages disappear in the noise generated by multiple actors. Therefore, to be heard the enterprises need to consider their communication strategically. It is not about the amount of information, it is about right targeting and usage of the right tools and channels. Social media allowed the companies to communicate directly with their stakeholders and customers. Different channels can address different stakeholders. This study focuses on a qualitative assessment of the learning patterns and profiles among 60 …
Managing Knowledge-Based Projects, Farshad Madani
Managing Knowledge-Based Projects, Farshad Madani
Engineering and Technology Management Student Projects
In knowledge-based projects, many risks can be resulted due to lack of knowledge applied in the project. To avoid these risks, project based companies need to implement a convenient mechanism to develop knowledge management strategies. In this article, this mechanism is addressed as a KM strategic planning model, which is inherently a process model. This model helps to build a bridge between PMBOK processes and knowledge management strategy development. The foundation of this bridge is made on two pillars. First, the spiral of knowledge introduced by Nonaka [1] and, second, PMBOK processes. To develop the KM strategic planning model, the …
How Do Young Firms Manage Product Portfolio Complexity? The Role Of Absorptive Capacity And Ambidexterity, Stephanie A. Fernhaber, Pankaj C. Patel
How Do Young Firms Manage Product Portfolio Complexity? The Role Of Absorptive Capacity And Ambidexterity, Stephanie A. Fernhaber, Pankaj C. Patel
Scholarship and Professional Work - Business
Building a complex portfolio of products can be beneficial for young firms due to increased sales growth and competitiveness. Yet, the benefits from product portfolio complexity (PPC) are often outweighed by rising costs, leading to an inverted U-shaped relationship between PPC and performance. Recent research has called for an increased understanding of how firms are able to better manage higher levels of PPC. We suggest that absorptive capacity and ambidexterity are vital to enhancing the benefits and mitigating the costs of increasing PPC. Using a sample of 215 young high technology firms, we find support for positive moderating effects of …
How To Strengthen Positive Organizational Behaviors Fostering Experiential Learning? The Case Of Military Organizations, Andrzej Lis
Journal of Entrepreneurship, Management and Innovation JEMI
The aim of the paper is to study the challenges concerning organizational behaviors crucial for Lessons Learned capabilities in military organizations as well as to indentify the solutions and recommendations to develop and strengthen positive organizational culture, climate and behaviors fostering experiential learning. The attention is focused around positive behaviors recognized by NATO as the key success factors for Lessons Learned capabilities such as: the engagement of leaders, positive mindset, willingness to share information and stakeholder involvement. The contents of the paper are mainly based on the interviews with Lessons Learned experts and practitioners representing both NATO commands, bodies and …
Knowledge Creation In Distributed Group Collaborative Workplace Writing, Virginia Yonkers
Knowledge Creation In Distributed Group Collaborative Workplace Writing, Virginia Yonkers
Legacy Theses & Dissertations (2009 - 2024)
This study looked at the knowledge creation by distributed groups in a knowledge based organization as they engaged in collaborative writing. A traditional model of knowledge creation assumes knowledge is located by the individual in the forms of content, competency, and expertise. A new model of knowledge creation identifies three ways to identify knowledge (tangible representation of knowledge, procedural and tacit knowledge, partaged knowledge) which can be found internally or externally to the individual, group, or organization. Knowledge creation is a complex process situated in the multiple environments within which a distributed group functions. Power structures create knowledge boundaries within …
Organizational Learning And Capabilities For Onshore And Offshore Business Process Outsourcing, Jonathan W. Whitaker, Sunil Mithas, M. S. Krishnan
Organizational Learning And Capabilities For Onshore And Offshore Business Process Outsourcing, Jonathan W. Whitaker, Sunil Mithas, M. S. Krishnan
Management Faculty Publications
This paper identifies and analyzes firm-level characteristics that facilitate onshore and offshore business process outsourcing (BPO). We use organizational learning and capabilities to develop a conceptual model. We test the conceptual model with archival data on a broad cross section of U. S. firms. Our empirical findings indicate that firms with experience in onshore information technology (IT) outsourcing and capabilities related to IT coordination applications and process codification are more likely to engage in BPO, and firms with experience in internationalization are more likely to engage in offshore BPO. We also find that IT coordination applications have a greater impact …
The Development And Renewal Of Strategic Capabilities, Mika Tatum Kusar
The Development And Renewal Of Strategic Capabilities, Mika Tatum Kusar
Managerial Sciences Dissertations
This dissertation examines the development and renewal of capabilities through acquisitions by drawing from absorptive capacity literature (Cohen and Levinthal, 1990; Zahra and George, 2002). This dissertation examines four interrelated questions concerning (1) the impact of acquisition experience on a firm’s absorptive capacity, (2) the role of absorptive capacity in the renewal of capabilities through acquisition, (3) the impact of capabilities renewal through acquisition on a firm’s choice of future growth mode, and (4) the impact of capabilities renewal through acquisition on post-acquisition performance. These questions are examined using FDIC data and surveys administered to top managers of banks that …