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Cognitive Offloading Strategies And Decrements In Learning: Lessons From Aviation And Aerospace Crises, D. Christopher Kayes, Jeewhan Yoon Jan 2022

Cognitive Offloading Strategies And Decrements In Learning: Lessons From Aviation And Aerospace Crises, D. Christopher Kayes, Jeewhan Yoon

Journal of Human Performance in Extreme Environments

Examples from aviation and aerospace illustrate the potential consequences that emerge when organizations replace learning from experience with technology, a process referred to as a cognitive offloading strategy (COS). Examples include the Air France Flight 447 crash involving an Airbus 330-203 and the Lion Air Flight 610 crash involving a Boeing 737 Max. From the perspective of human performance in extreme environments, COS represents an underexplored source of organizational vulnerability which presents a particular challenge for learning in organizations. Decrements in learning result from COS because COS creates gaps in procedural knowledge and deprives operators of opportunities to learn in …


When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, And Collective Performance, John Hausknecht, Jacob A. Holwerda Jun 2017

When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, And Collective Performance, John Hausknecht, Jacob A. Holwerda

John Hausknecht

In theory, employee turnover has important consequences for groups, work units, and organizations. However, past research has not revealed consistent empirical support for a relationship between aggregate levels of turnover and performance outcomes. In this paper, we present a novel conceptualization of turnover to explain when, why, and how it affects important outcomes. We suggest that greater attention to five characteristics—leaver proficiencies, time dispersion, positional distribution, remaining member proficiencies, and newcomer proficiencies—will reveal dynamic member configurations that predictably influence productive capacity and collective performance. We describe and illustrate the five properties, explain how particular member configurations exacerbate or diminish turnover’s …


An Exploration Of Cultural Factors Affecting Use Of Communities Of Practice, Peter L. Hinrichsen Mar 2004

An Exploration Of Cultural Factors Affecting Use Of Communities Of Practice, Peter L. Hinrichsen

Theses and Dissertations

On-line communities of practice are potentially powerful social learning networks that can improve organizational performance. Unfortunately, administrators of on-line communities of practice report that community members do not take full advantage of this potential. This study used Shaw and Tuggle's (2003) factors of knowledge management (KM) culture affecting organizational acceptance of a knowledge management initiative to explore this issue. It was hypothesized that respondents whose communities of practice possessed higher average community use per member would rate KM culture variables higher than respondents whose communities possessed a lower average community use. An analysis of survey data collected from Air Force …


An Investigation Of Air Force Communities Of Practice: A Descriptive Study Of Evolution Through Assessment Of People, Process, And Technology Capabilities, Jason R. May Mar 2003

An Investigation Of Air Force Communities Of Practice: A Descriptive Study Of Evolution Through Assessment Of People, Process, And Technology Capabilities, Jason R. May

Theses and Dissertations

A variety of theories state that communities of practice (CoPs) "evolve" or "mature" through various stages over time. Such theories posit that each stage is characterized by different people, process, and technology attributes/capabilities that ultimately necessitate differing strategies for achieving effectiveness (Gongla and Rizzuto, 2001). A primary goal of AFMC/DRW, AFMC Electronic Learning (eLearning) Knowledge Management Integrated Project Team, and the office of the Air Force Chief Information Officer is to increase CoP participation and effectiveness. This descriptive, cross-sectional research, surveyed all CoP managers of all CoPs "hosted" by AFMC/DRW with a quantitative/qualitative, 86 question, 5-point Likert, survey. This research …