Business Commons^™

Emotional Intelligence: A Leader's Impact On Productivity In A Distribution Environment, Herbert Callahan

Dissertations

ABSTRACT Emotional Intelligence: A Leader’s Impact on Productivity in a Distribution Environment by Herbert Callahan Purpose: The purpose of this qualitative study was to explore and describe the impact of a supervisor’s Emotional Intelligence on the performance of the associates that work for them within a distribution environment. The research design will include assessing a supervisor’s levels of emotional intelligence through the administration of the Emotional Intelligence Appraisal®–Me Edition and will include the gathering of data through semi-structured interviews from identified associates that work with them. Methodology: Convenience purposeful sampling was used to identify supervisors within a distribution environment. A …

Transformational Leadership In Human Resources Management, Eleni Nikolakis

Celebration of Scholarship 2012-2017

No abstract provided.

Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox

Dissertations

Purpose. This quantitative study’s purpose was to describe and determine the degree of difference and importance of leadership characteristics as perceived by Baby Boom, Generation X, and Millennial generational cohort followers in STEM-related U.S.-based or headquartered aerospace and computer organizations as measured by the Multigenerational Leadership Characteristics Questionnaire (MLCQ).

Methodology. This was a cross-sectional, nonexperimental, comparative and correlational quantitative, ex post facto study. A web-based MLCQ was developed after conducting an academic literature review. Participants used a 6-point Likert scale identifying the importance of 30 characteristics with 2 aggregation questions identifying the most and least important characteristics; 408 members of …

The Soul Of Our Work (Article), C. William Pollard

C. William Pollard Papers

In this article based on a speech delivered at the Faith at Work Summit, Pollard speaks of how Christians can be "ambassadors for Christ" in their work by adopting people-focused leadership strategies.

Facilitating A Whole-Life Approach To Career Development: The Role Of Organizational Leadership, Michael L. Litano, Debra A. Major

Psychology Faculty Publications

This article focuses on the whole-life approach to career development. A review of the ways in which career paths have been conceptualized over time demonstrates that increasing consideration has been given to nonwork factors (i.e., personal life and family life) in defining careers. The whole-life perspective on career development acknowledges that employees are striving for opportunities for professional development as well as individualized work-life balance, which changes over the life course. Although the careers literature has emphasized interorganizational mobility as the primary mechanism for achieving these goals, whole-life career development can also be achieved within a single organization when organizational …

The Journey To The Top: Stories On The Intersection Of Race And Gender For African American Women In Academia And Business, Deanna R. Davis

Journal of Research Initiatives

This research study was designed to determine how the intersection of race and gender identities contributed to the elements of leadership development as perceived by eight African American female executives in academia and business. The researcher sought to explore strategies future leaders might utilize to address leadership development and career ascendency for African American females who aspire to leadership roles. A phenomenological research method was most appropriate for this research study to capture the lived experiences of individuals from their perspectives and to develop themes that challenged structural or normative assumptions.

This research study examined leadership development of eight African …

Speech At The New Canaan Society, C. William Pollard

C. William Pollard Papers

In these brief remarks at a 2016 meeting of the New Canaan Society, Pollard outlines various lessons he learned during many decades spent in the corporate world.

Book Review: The Happiness Track, Laura Ferber

MGMT 641 Leadership Book Reviews

Book review of The Happiness Track: How to Apply the Science of Happiness to Accelerate Your Success by Emma Seppala, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Book Review: Leadership And Decision-Making, Vijay Saxena

MGMT 641 Leadership Book Reviews

Book review of Leadership and Decision-making by Victor Vroom and Philip Yetton, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Book Review: Creativity, Inc., Marah R. Archer

MGMT 641 Leadership Book Reviews

Book review of Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, by Ed Catmull with Amy Wallace, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Book Review: Discover Your True North, Haley Swindler

MGMT 641 Leadership Book Reviews

Book review of Discover Your True North, by Bill George, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Book Review: The Tipping Point, Meghan Wright

MGMT 641 Leadership Book Reviews

Book review of The Tipping Point by Malcom Gladwell, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Exploring The Importance Of Team Psychological Safety In The Development Of Two Interprofessional Teams, Denise O'Leary

Articles

It has been previously demonstrated that interactions within interprofessional teams are characterised by effective communication, shared decision-making, and knowledge sharing. This article outlines aspects of an action research study examining the emergence of these characteristics within change management teams made up of nurses, general practitioners, physiotherapists, care assistants, a health and safety officer, and a client at two residential care facilities for older people in Ireland. The theoretical concept of team psychological safety (TPS) is utilised in presenting these characteristics. TPS has been defined as an atmosphere within a team where individuals feel comfortable engaging in discussion and reflection without …

Book Review: Outliers, Howard Newell

MGMT 641 Leadership Book Reviews

Book review of Outliers: The Story of Success by Malcom Gladwell, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Book Review: The Empress Has No Clothes, Natalie Sympson

MGMT 641 Leadership Book Reviews

Book review of The Empress Has No Clothes: Conquering Self-Doubt to Embrace Success by Joyce M. Roche with the help of Alexander Kopelman, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

A Reflective Hybrid Approach To Connecting Leadership Style And Stakeholder Perspective, Huw Jones, Keith O. Hunter

Organization, Leadership, and Communication

Using quantitative analysis and reflection techniques, we examine employee perception of leadership style and perceived results within organizations based in Whistler, Canada. We are primarily concerned with results in terms of organizational culture towards 3 key stakeholder groups, customers, community, and employees. The observed differences in results between transformational and transactional leadership provide a basis for enriching the mapping of leadership style to desired outcomes.

Book Review: Built To Last, Melanie A. Kulesz

MGMT 641 Leadership Book Reviews

Book review of Built to Last: Successful Habits of Visionary Companies, by James C. Collins and Jerry I. Porras, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Book Review: Zen And The Art Of Motorcycle Maintenance, Rohan Mathur

MGMT 641 Leadership Book Reviews

Book review of Zen and the Art of Motorcycle Maintenance, by Robert M. Pirsig, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Book Review: Give And Take: Why Helping Others Drives Our Success, Patricia Sobczak

MGMT 641 Leadership Book Reviews

Book review of Give and take: Why helping others drives our success, by Adam Grant, written for the Spring 2016 Semester MGMT 641: Organizational Leadership and Project Team Management class.

Perceptions Of Leader Emotional Intelligence And Subordinate Turnover Intentions In Substance Abuse Treatment Centers, Suzanne L. Jafferian

Walden Dissertations and Doctoral Studies

Substance abuse is a persistent social problem contributing to family disruption; domestic abuse; school failure; and financial costs relating to criminal prosecution, incarceration, treatment, and lost productivity and wages. Substance abuse is amenable to treatment, including psychotherapy. A client-therapist relationship is broken if the therapist leaves the organization; therefore, employee retention is especially important in treatment centers. Employee retention has been studied, but how it is affected by supervisees' perceptions of their managers' emotional intelligence has been a neglected area. The purpose of this nonexperimental, correlational study was to determine the relationship between employee turnover intention and perceived emotional intelligence …

Developing Sustainable Leadership Strategies To Increase Corporate Revenue, Linda Goulet Crosby

Walden Dissertations and Doctoral Studies

The business environment is in constant flux where stakeholders encourage organizational leaders to consider sustainable business tactics alongside corporate profits. While most business leaders recognize the importance of including sustainability into corporate goals, evidence suggested that only 10% have sustainable action plans in place. Using the honeybee leadership model as the conceptual framework, the purpose of this qualitative case study was to explore the sustainable leadership strategies that business leaders from small- and medium- sized companies integrated to increase corporate revenue. These companies were B Corp certified which ensures a third party endorsement of sustainable practices. The data were collected …

Globalization, Mobile Technology, And Social Media's Influence On Leadership Communication Involving Millennials, Rasheedah Dunston

Walden Dissertations and Doctoral Studies

Current research identifies effective leadership communication, which includes frequent direct conversational communication from company leaders, influences worker performance during organizational change. Social media, mobile technology, and the Millennial workforce have shifted leader communication style from purely top-down, town hall style communication to incorporate more collaborative and engaging forums. The case study addressed how globalization, social media, and mobile technology affects leadership communication and then subsequently effects worker performance as Millennials join the workforce. Qualitative data were collected from observations and interviews from a purposeful selection of 9 Millennial employees, including 2 Millennial leaders, and 8 non-Millennial leaders of a Fortune …

Executive Management Methods To Prepare Employees For Future Positions, Pheobie Latossa Coleman

Walden Dissertations and Doctoral Studies

Creating successful leaders is one of the challenges that social services organizations are facing. Employees may lack essential managerial skills to become productive leaders, and some managers may lack viable succession planning methods for preparing employees for leadership positions. The purpose of this case study was to explore methods that executive managers use to prepare employees for leadership positions. Path-goal theory and transformational leadership represent the conceptual framework that grounded this study. Semistructured interviews were conducted with 10 executive managers in the social services industry within southwest Georgia with experiences and skills specific to implementing successful succession planning. Company archives …

Examining How Knowledge Managers Facilitate The Process Of Knowledge Creation In Organizations, Dean Allen Call

Walden Dissertations and Doctoral Studies

The problem addressed in this study was how knowledge managers facilitated the process of knowledge creation. Researchers identified this area as important because it begins to fill the literature gap in the dynamics surrounding knowledge creation. Using 4 research questions developed from the theory of dynamic organizational knowledge creation, the study investigated how knowledge managers facilitated and supported knowledge creation, promoted knowledge formation, and accounted for knowledge gaps. The theory was selected to provide a framework and an analytical perspective on the process of knowledge creation. A qualitative research design was used to learn from a sample of 12 Chief …

A Phenomenological Investigation Of Leader Development And Mindfulness Meditation, Denise A. Frizzell, Stephanie Hoon, David K. Banner

Journal of Sustainable Social Impact

Regardless of the gap between the demands of the global work environment and the maturity of leaders, minimal research exists on the trend of the practice of mindfulness meditation and the developmental experiences of leaders. Consequently, scholars have little understanding of how an increasing number of leaders experience mindfulness meditation. The purpose of this study was to understand the perceived impact mindfulness meditation had on leader development for 20 manager-leaders who had a regular (at least 3 days a week) mindfulness meditation practice. The primary recruitment strategy included outreach to potential participants affiliated with professionally oriented mindfulness groups on LinkedIn. …

"Intonations Of Their Own Language": An Analysis Of Leadership And Resonance In Two Progressive Young-Adult-Filled Congregations In The Pacific Northwest., D. Bethan Theunissen

Dissertations

Christendom in Canada and the United States is in decline, and young adults are leaving the church in considerable numbers. This exodus is especially noticeable in mainstream religious denominations, although evangelical groups are beginning to experience a similar waning. The fastest-growing “religious” group consists of those who identify with no religion.

Simultaneously, young adults are experiencing a far longer entry process into adulthood after adolescence than those who went before them. They also experience the world as unstable and impermanent. Their needs and the church’s needs could converge but instead seem to be antithetical to each other in ways that …

Global Reach, Local Markets: The Challenges Of Leading Global Innovation, Sarah Higgins

Honors Theses

This Global Studies honors thesis addresses how managers and leaders of global firms manage innovation across multiple markets. Current research on multinational corporations provides an understanding of different kinds of innovation and the ways to attend to multiple markets. However, there is less documentation of how these innovation strategies are actually implemented on the ground and the tensions that these efforts might produce. Therefore, my research focuses in particular on the challenges and tensions faced by leaders of global firms as they implement transnational innovation strategies. This study is based upon in-depth interviews with 20 participants who held positions in …

Clones In The Mba Classroom: Understanding The Relationship Between Culture And Mba Students’ Attitudes Toward Socially Responsible Business Leadership: A Mixed Methods Cross-National Study, Juan F. Roche

Dissertations

Recurrent corporate scandals have underscored the need for business leaders, the majority of whom were trained in business schools, to address tradeoffs between the interests of investors and those who serve the common good as an expression of socially responsible business leadership (SRBL). This study offers an integrated corporate social responsibility model (ICSRM), which displays the factors that scholarly research suggests promote and hinder corporate social responsibility (CSR) practice. However, because the CSR concept originated in the United States and the American business school model is replicated across the globe, most theories that support this conceptual framework were developed through …

Strategies To Retain Employees In The Insurance Industry, Marilyn Martin

Walden Dissertations and Doctoral Studies

Employee turnover costs can be 100%-200% of the total compensation package of an employee who leaves the organization, depending upon their position and experience. Leaders in the highly competitive insurance industry should emphasize the importance to retain talented employees with managers in an effort to minimize costs and diminish productivity levels associated with employee turnover. The purpose of this qualitative multiple case study was to explore strategies to retain employees used by insurance managers in the Charlotte, NC metropolitan area. The conceptual framework included Herzberg's motivator-hygiene theory to explore motivator factors that encourage employee retention. Seminstructured interviews were conducted with …

Employee Turnover In Frontline Hospital Staff, Jeanne Lynn Wilson

Walden Dissertations and Doctoral Studies

Employee turnover is costly in service-intensive organizations where employee-customer interactions directly affect the organization's success. The purpose of this multiple case study was to identify strategies community hospital leaders use to reduce frontline support employee turnover. The study population consisted of leaders of a community hospital in southeast Louisiana. The conceptual framework for this study is Kahn's model of employee engagement. Semistructured interviews were conducted with eight hospital leaders in southeast Louisiana who were selected through census sampling. Interview transcripts were analyzed and coded following Yin's case study analysis process. Methodological triangulation allowed for a comparison of the findings of …