Business Commons^™

Servant Leadership Impact: Practical Insights For The Nonprofit Sector, Michael Ohaneson

Master's Projects and Capstones

In an environment often focused on sustainability and doing more with less, this project examines the effectiveness of servant leadership on organizations and individuals in the nonprofit sector. This capstone focuses on a comparative analysis of information collected via literature review and incorporates responses from interviews conducted with experts in the field of servant leadership. The project includes practical implications for the nonprofit sector.

Creating Positive Impact: The Power Of Greater Purpose And Consciousness Of Connectedness, Joseph Leah, Chris Laszlo

Engaged Management ReView

As the idea of business as a positive force in society continues to grow, we ask: Under what conditions do business leaders transform their companies into organizations that create positive value for all stakeholders, generate above-average economic returns, and serve personal well-being, community health, a fair and inclusive society, and a thriving natural environment?

This study aims to explore the underlying factors and motivations of business as a force for good, and to identify practical guidance for business leaders wishing to create a positive impact through their organizations. Our prior research led us to hypothesize that a leader’s mindset—or consciousness—is …

Lessons Learned From Bp: Deepwater Horizon And The Transition To Renewables, Daniel Valle

Journal of Global Awareness

This paper analyzes the gradual transition of British Petroleum (BP), one of the world's largest oil and gas companies, into a renewable energy company focused on sustainability and the reduction of carbon emissions. BP's leadership and ethical practices are compared before and after the 2010 Deepwater Horizon disaster. The purpose of the comparison and the broader analysis of the transition is to identify how effective leadership can be used to transform a company with a suspect social responsibility record into a leader among its peers. Lessons learned from the disaster, and the subsequent transition conclude the research.

Exploration Of Creativity, Leadership, And Entrepreneurism: Reflection And Participation In A Unique Holistic Military Transition Fellowship With Dog Tag Inc., Valerie-June Button

Creativity and Change Leadership Graduate Student Master's Projects

Leaders and Entrepreneurs change the world. How might we best help them to inspire positive change? Perhaps by recognizing that the positive change that leaders and entrepreneurs drive starts with the hearts and minds of humans. Being mindful of this can open doors to new creative leadership/entrepreneurial development practices and have a positive butterfly effect on the world we live in. The purpose of this project is to observe, reflect and document the experience of participating in a uniquely holistic entrepreneurship hands-on fellowship as it relates to creativity and leadership development. The fellowship is a five-month program that exists to …

Successful Leadership Through Rapid, Unplanned Change, Robert "Darin" Grimm

USF Tampa Graduate Theses and Dissertations

The studies of leadership and leadership models are voluminous, as is the work onchange within organizations. While scores of information can be found on each of these topics, the combination of the two is less ubiquitous. The grouping of specific leadership models related to corporate changes, be it structural or operational, provides an opportunity for new knowledge. Notably, the literature is scant when the added variable of rapid unplanned change is included in the combination of leadership and change. This study sought to better understand the impact of specific leadership behaviors and the impact on an organization during rapid, unplanned …

Testing The Congruence Of Espousals And Enactments Predicting Team Innovation, Rylan M. Charlton

USF Tampa Graduate Theses and Dissertations

This study employs a social identity perspective (Hogg, 2008) to test whether perceptions of both espoused and enacted values drive team innovation, and tests whether both their level and congruence determine their impact on innovation. This relationship is tested in a multilevel latent polynomial regression model (MLPM) framework (Zyphur, Zammuto, & Zhang, 2016). The study also leverages block variable procedures (e.g., Edwards & Cable, 2009) to model the combined effects of espoused and enacted values, and tests whether these combined effects mediate between leader behavior and team innovation. This represents the first test of Zohar and Hofmann’s (2012) proposition that …

A Case Study On Gender Inequality In A Defense Setting, Nicole L. Hicks

Doctoral Dissertations and Projects

Women are gaining education, skills, strength, and have adequate drive yet, gender inequality is still blocking their advancement into senior leadership especially in the United States (U.S.) Defense Industry. The purpose of this study was to explore gender inequality within organizational leadership, specifically within the Department of Defense (DoD) civilian sector, to identify potential barriers to ceasing the advancement of qualified women. The main research question driving this research is, what internal and external barriers exist in the defense department regarding the professional advancement of women and what factors contribute to advancement into leadership. Follow-up questions include how veteran status, …

Improving The Child Welfare Workforce Through Training: Common Questions And Evidence-Informed Answers From The Qic-Wd, Quality Improvement Center For Workforce Development

QIC-Tips

Training is often the first intervention child welfare agencies use to address critical workforce development issues. This QIC-Tip aims to answer child welfare agency leaders’ questions about effective training strategies to increase knowledge, enhance skills, and improve job performance. Answers are drawn from the QIC-WD Umbrella Summaries which present a synopsis of the published meta-analyses of specific workforce topics.

What broad-based training approaches can improve employee learning outcomes and job performance?

Coaching uses a structured learning process, over time, to help the learner reach specific goals. Meta-analytic research on the use of professional coaches (not managers or experienced coworkers) …

Does Management Education Need A Facelift? The Intersection Of Managing, Leading, And Coaching. Part I, Maureen L. Mackenzie Ph.D.

Faculty Works: Business (1973-2022)

This paper introduces the premise that coaching should be actively integrated into management education. This paper will be the first in a series of papers that will explore coaching as a meaningful body of knowledge, skills, and theories, for business managers and leaders. The premise of coaching as a component of management education probes the alignment with workplace preparation. The growing profession of coaching and its integration into the workplace, demands our attention as business educators. We must ensure that business education remains cutting-edge and relevant to both the needs of organizational leaders and to our students’ professional goals. A …

Mediate, Not Litigate, To Resolve Disputes, Aloysius Goh, Terence Quek

Asian Management Insights

A leader’s fi rst resort.

Entrepreneurial Leadership And Sustainable Development—A Systematic Literature Review, Alexandrina Maria Pauceanu, Nada Rabie, Ayman Moustafa, Daniel Constantin Jiroveanu

All Works

The main aim of this study was to clarify the current literary inconsistencies regarding the characteristics of entrepreneurial leadership and its impact on sustainability. Additionally, another aim was to establish the framework of entrepreneurial leadership and to highlight the main gaps in the entrepreneurial leadership literature. The entrepreneurial leadership literature started to develop recently as a new leadership style that is required to fulfill the current business changes in the fourth industrial revolution. The researchers conducted a narrative literature review to assess the status of entrepreneurial leadership in academia, literature gaps, and the impact of entrepreneurial leadership on the sustainability …

Digital Leadership As A Resource To Enhance Managers’ Psychological Well-Being In Covid-19 Pandemic Situation In Indonesia, Rany Komala Dewi, Bertina Sjabadhymi

The South East Asian Journal of Management

Research Aims: The digitalization of work forced by the coronavirus disease (COVID-19) pandemic has led to excessive job demands that might reduce psychological well-being. Hence, this study aims to explore the relationship between digital leadership and psychological well-being during the COVID-19 pandemic situation. Design/Methodology/Approach: A total of 1,899 managers participated in this study. A logistic regression analysis was performed to test for associations between well-being and digital leadership skills. Research Findings: The results show that as a unidimensional variable, digital leadership is a strong predictor of psychological well-being. However, as a multidimensional variable, the digital leadership – skill dimension has …

Driving Health Care Results With Authenticity, Kindness, And Vulnerability: A New Model Of Authentic Leadership, John D. Couris

USF Tampa Graduate Theses and Dissertations

Current management scholars have defined authentic leadership as consisting of four dimensions: relational transparency, self-awareness, balanced processing, and internalized moral perspective. This research extends the concept of authentic leadership to include kindness and vulnerability. I created two scales to measure kindness and vulnerability within the context of leadership and used them to examine perceptions of authentic leadership and its impact on three organizational outcomes: trust in one’s leader, work engagement, and psychological safety. Using a two-group, pretest-posttest experimental design, 44 Tampa General Hospital managers were either selected to participate in a four-hour authentic leadership training that included instruction on kindness …

Attributes And Characteristics Of The Physician-Physician Assistant Organizational Leader Relationship, Victoria S. Louwagie

Graduate Dissertations and Theses

Purpose: The aim of this study was to evaluate and better understand the attributes and characteristics of the influential physician, the dual-roled physician assistant (PA)leader and how this relationship impacts the PA leader and the PA leader-physician relationship. These dual-role PA leaders may possess additional formal job titles and duties while also having direct reports.

Method: We surveyed PA leaders at a large academic medical center and its associated health system. The survey instrument evaluates perceptions, attitudes and characteristics of the PA leader, influential physician, and their relationship.

Results: There were 34/56 PA organizational leaders that responded to the survey …

2021 State Of Nonprofits And Philanthropy Annual Report, Laura Deitrick, Tessa Tinkler, Jon Durnford, Tom Abruzzo, Nallely Manriques, Mehrnoush Jamshidi

State of Nonprofits in San Diego

The 2021 State of Nonprofits and Philanthropy Annual Report presents findings from ten years of quarterly public opinion polling (San Diego Residents Survey) and nearly 250 survey responses from local nonprofit leaders (Nonprofit Leaders Survey) combined with the latest nonprofit data from the Internal Revenue Service (IRS) and the California Employment Development Department (EDD). Taken together, these data provide a holistic snapshot of San Diego’s nonprofit sector in 2021, summarizing its social and economic contributions to our region, highlighting potential opportunities for greater impact, and drawing our attention to trends which could threaten the nonprofit sector in the future. This …

Learning From Experience: Sasah Communications Intern And Osborne Holdings Intern, Andrew Fullerton

SASAH 4th Year Capstone and Other Projects: Publications

I certainly learned about communications as a communications intern, and I certainly learned about copywriting as an intern copywriter at Osborne Holdings. However, what resonates the most with me a year after completing my experiential learning credits are not job-focused skills. Instead, what resonates the most with me are the things I learned about responsibility, valuing my skillset, and leadership.

As an intern with SASAH, I learned that communication is not just a skill; it is a responsibility. I learned this as I ran the SASAH Instagram page through a school year that was cut short because of the COVID-19 …

An Exploration Of Internal Control Deficiencies And Their Impact On Fraud In Local Churches In Nigeria, Samuel Eze

Doctoral Dissertations and Projects

This research study explores the impact of internal control deficiencies on fraud in local churches in Nigeria and provides church leaders, trusted church members, employees, and volunteers with the necessary tools to guard church funds and assets from fraud and waste of resources. The researcher designed the study to answer six research questions addressed with 16 semi-structured interview questions and the outcome was obtained from 17 church leaders, ministers, employees, and volunteers of local churches in the Enugu area, Nigeria. The six themes that emerged from the study include accountability and stewardship, good internal control procedures, segregation of duties, disciplinary …

Leadership Training, Megan Paul

Umbrella Summaries

What is leadership training? Leadership training is a broad term with no universal definition. For the purposes of this review, it refers to “programs that have been systematically designed to enhance leader knowledge, skills, abilities, and other components” and it includes “all forms of leader, managerial, and supervisory training/development programs and/or workshops” (Lacerenza et al., 2017, p. 1687). As with all training, leadership training can vary in many ways. Below are some of the more common aspects that have been empirically evaluated:  Needs analysis: whether a systematic process was used to identify training needs and design the training accordingly …

Leadership Challenges Facing The Uae Academic Libraries During Covid-19: A Dyadic Perspective, Sophia Johnson, Rajasekhara Potluri

Library Philosophy and Practice (e-journal)

Purpose – The purpose of the research is to explore library patrons' and leaders' perspectives regarding the key challenges facing during COVID-19 and issues to be addressed in managing libraries in the UAE.

Design/methodology/approach– The researchers collected 300 patrons' and 50 library leaders' opinions by administering two types of questionnaires that tested its reliability and validity by implementing Cronbach Alpha and Kaiser-Meyer-Olkin (KMO) tests. The collected data were analyzed using the R language in R Studio Software. The selected hypotheses were tested by employing the Kruskal-Wallis (K-W) hypotheses technique.

Findings – The researchers identified innumerable challenges the library leaders …

Strengthening Sisters: How Latter-Day Saint Missionary Service Prepares Women For Leadership, Sara Mcphee Lafkas, Wendy Fox-Kirk, Susan R. Madsen, Robbyn T. Scribner

Marketing and Strategy Faculty Publications

Women, especially those from highly religious societies, are underrepresented in professional and civic leadership positions. Considering how women's life experiences, especially from religious volunteer opportunities, can be reframed as training for broader leadership roles could help address this disparity. The potential for women to learn leadership skills from volunteer religious service is an overlooked, but possibly important, means of transferability to larger leadership roles. The current article describes a qualitative study of women's perceptions of leadership skills gained while serving as full-time volunteer missionaries for The Church of Jesus Christ of Latter-day Saints during young adulthood. Respondents described perceptions of …

Hawkish Or Dovish: The Effect Of Female Ceo Leadership On Strategic Conformity, Organizational Innovation And Strategic Change, Hazel Husne Dadanlar

Theses and Dissertations

The U.S. female labor market participation rate has significantly improved in the last 50 years (Bureau of Labor Statistics, 2007). Along with the broader female labor participation rate, the level of female representation at the executive and director-level positions has shown some improvement in the last 24 years, albeit at a much slower pace than it has been in recent years (Pew Research Center Report, 2018). For example, while the number of female Chief Executive Officers (CEOs) leading Fortune 500 companies was zero in 1995, it rose by 7.4% by 2020. Despite some improvement, a mere 7.4% increase …

Toxicity In Organizations: A Sample Study On The Perceived Toxicity In Turkish Academicians, Mustafa H. Atasoy, Muhsin Halis

University of South Florida (USF) M3 Publishing

The management styles of the organizations and therefore the managers are undoubtedly an important issue for employees. The behavior of both a high-level manager and top managers affects the sense, mood, and behavior of subordinates. For a long time, leadership research has concentrated too much on perfect, romantic, and “good” forms of leadership, but neglected the aggressive part: the toxic leadership. When the bad management is mentioned, the first thing that comes to mind is a bad manager. Poor management, bad leadership, or dark side of leadership is also referred to as the "toxic leadership" in the literature. In this …

Leadership Model And Best Practices For Member Engagement In Chambers Of Commerce, Gretchen Skok Disanto

Doctoral Dissertations and Projects

Many nonprofit membership-based associations experience poor levels of engagement which threatens member retention and their long-term survival. While leaders recognize that engaging members is critical to member retention, many association leaders struggle with identifying the best approaches for engaging members. This qualitative multiple case study focuses on member engagement and retention in two high-performing chambers of commerce with above-average member retention rates in Northeast Ohio. The study discovers effective strategies to engage chamber of commerce members, develops a leadership model for member engagement, and identifies best practices that chamber of commerce leaders should use to successfully engage members. Participants in …

Optimistic Leadership For The 21st Century And Beyond, Vincent P. Techo

The Journal of Values-Based Leadership

This paper proposes a future-driven leadership theory—the optimistic leadership theory—suitable for leading global organizations in the 21^st century and beyond. The author argues that a new leadership approach is needed for these organizations due to the complexities that come with globalization, including the high need for knowledge and experience, distance decay, and cultural amalgamation. Five leadership approaches (Visionary Leadership, Differentiated Leadership, Servant Leadership, Flexible Leadership, and Reflective Leadership) are identified as the components of optimistic leadership. Following a review of the rare literature on these five leadership approaches, they are found to constitute the best determinants of successful future-driven …

Moral Identity, Self-Improvement, And The Quest For Greatness: A Leadership Responsibility, Cam Caldwell, Verl Anderson

The Journal of Values-Based Leadership

The focus of this paper is on explaining how leaders can follow the path of self-improvement by more fully understanding their moral identity. We begin by briefly reviewing excerpts from the literature about personal development and self-awareness to lay a foundation for the importance of leaders seeking to achieve their optimal effectiveness. Following that introduction, we introduce a new definition of moral identity that builds upon identity theory as developed by Peter Burke and Jan Stets (2009). We then identify nine traits that link moral identity and leadership. Integrating moral identity with the pursuit of personal excellence, we identify twelve …

A Qualitative Study On The Underrepresentation And Minimal Advancement Of African Americans In Higher Education, Sylvester Allen Jr.

Doctoral Dissertations and Projects

This qualitative case study explored the underrepresentation and disproportionate advancement of African American leaders in higher education. The general problem addressed is the minimal advancement, and the disproportionate representation of African Americans compared to their White counterparts in leadership positions at higher education institutions, resulting in a lack of diversity among individuals in a leadership capacity. The purpose of this qualitative case study was to add to existing bodies of research that address the underrepresentation and low advancement of African Americans in leadership positions in higher education. The research questions explored why African Americans leaders are disproportionately represented in leadership …

An Examination Of Volunteer Fire Officer Leadership Style And The Job Satisfaction And Turnover Intention Of Volunteer Firefighters In North Central North Carolina, Robert Mull Miller

Doctoral Dissertations and Projects

The need for volunteer firefighters continues to grow as communities expand and requests for emergency service response rises. The purpose of this study was designed to examine the relationships between the leadership behaviors of chief fire officers and the volunteer satisfaction and turnover intention of volunteer firefighters in North Central North Carolina. This study focused on the three leadership styles that comprise the full range leadership model, including transformational, transactional, and passive/avoidant. Three research questions supported this study which looked at the effects of leadership behaviors on volunteer satisfaction, leadership behaviors on turnover intention, and volunteer satisfaction on turnover intention. …

Traditional And Nontraditional Leadership In Higher Education: A Qualitative Case Study, Jihna Racquel Jenkins

Doctoral Dissertations and Projects

Higher education is experiencing unprecedented challenges in a rapidly changing educational landscape. Leaders are charged with transforming their institutions to demonstrate their formidability by successfully responding to change. It is integral that leaders understand the happenings within the external environment as they guide their institutions. Institutions are adopting business postures and there is an increase in nontraditional leaders in administrative roles. The increase in nontraditional leaders is providing an opportunity for institutions to implement contemporary approaches to leadership. This study identified the predominant changes impacting liberal arts institutions in the Midwest, leadership behaviors contributing to successful change adaptation, and existent …

Exploring How Self-Leadership Influences Team Building In The Department Of Defense, Joseph Wolemonwu

Doctoral Dissertations and Projects

This qualitative research case study explored the influence of self-leadership in team-building abilities among leaders within a Department of Defense (DOD) component in Quantico, Virginia. The general problem to be addressed was the lack of self-leadership among leaders resulting in ineffective team building. The purpose of this qualitative case study is to discover what tools, approaches, skills, methodologies, or theories are needed to prepare those in authority for self-leadership better to assist team building and to evaluate those tools, methods, or theories. Research questions explored how self-leadership supports team-building abilities among leaders. If any, the barriers to self-leadership could prevent …

Evaluation Of Self-Help Groups In Promoting Women Socio-Economic Empowerment In Kibra Sub-County, Nairobi County, Kenya, Philip Onyango Were, Sarah Wairimu Kimaru-Muchai

Journal of Global Awareness

Women play a crucial role in developing the economy, but their contribution has been negatively affected by limited financial services access. The study investigated the role of self-help groups (SHGs) in promoting women's economic empowerment in Kibra, Nairobi County, Kenya. The study adopted a descriptive survey research design. The sample size was 108 SHGs as respondents. The study utilized primary means of data collection by using questionnaires, key informant interviews (KIIs) and focused group discussions (FGDs). The findings showed that SHGs utilize group savings to expand credit access to vulnerable women in the sub-county. Leadership experience in SGHs has changed …