Business Commons^™

The Use Of Information Technology And Computer Mediated Communication Systems In A Downsized Corporation, Lutfus Sayeed, Robert H. Moorman

Journal of International Information Management

Information technology and computer mediated communication system usage was measured in a large, technology driven downsized corporate division. Specific interest was given to the ways in which current computer usage may differ from reviews written in the 1980s. Our results suggest that, though some similarities exist between the earlier reviews and our survey, differences in IT usage also exist. Additionally, we found the inclusion of CMCS questions in our measure significantly changed the degree to which computers are used by all levels and departments within an organization. Reasons for the similarities and differences in our descriptions of computer usage in …

The Impacts And Benefits Of Using Case Tools In The System Development Life Cycle, Charles Necco, Nancy Tsai, Shyh-Jen Chang

Journal of International Information Management

The basic idea underlying computer-aided software engineering (CASE) technology is to increase a systems developer's productivity by providing a set of well-integrated, labor-saving tools that transform computer-based information systems (CBIS) development into an automated process. Two major issues of interest are addressed by this article. The first issue includes subjects related to the corporate data processing environment when adopting CASE technology for developing CBIS applications. The second issue includes subjects related to examining the impacts and benefits of using CASE technology as an automated development CBIS application tool within the system development life cycle.

Impact Of The Microcomputer On Student Attitudes In The First Mis Course, Tim Duffy, Khalid Razaki, Wayne E. Thomsen

Journal of International Information Management

This article examines various learning styles relative to computer use. The learning theories discussed are: (1) Productive thinking, (2) Creative thinking, (3) Attention directing, (4) Learning strategies, (5) Non

Computer Abuse And Computer Ethics, A Framework To Guide Research And Practice^, Margret Anne Pierce, John W. Henry

Journal of International Information Management

The focus of the current research is to identify factors which can be used in constructing a theoretical framework to guide research and practice; those factors explored are categories of computer abuses, organizational factors, the application of professional and organizational codes, and the frequency of ethical decisions faced by practicing managers. A mailed survey of over5000 Data Processing Management Association members revealed patterns of differences in the frequency with which various types of computer abuse (hardware, data, services, and programs) are observed by industry as well as by position within the organization. Knowledge of computer ethics codes were reported by …

End-User Computing Support And Management: A Status Report, Tor Guimaraes, Gary C. Pickett

Journal of International Information Management

As company investment in end-user computing (EUC) grows so does the need for the organization to provide end-user support and training, to encourage resource sharing, to establish mechanisms for management and operational control over data resources, systems quality assurance, and resource acquisition. To satisfy these needs, many organizations have established information centers (IC). ICs have been shown to be very dynamic organizations which are continuously evolving and vary dramatically from company to company in terms of location, resources available, and the types of services provided. This study surveyed 156 organizations to assess present shifts in EUC and IC activities, as …

Effectiveness Considerations For End-User Computing Applications In Multiple-Location Environments, Joseph L. Sessum

Journal of International Information Management

Critical distinctions can be made between broad classifications of end user computing applications known as enterprise-wide computing situations and the more focused requirements for dispersed or multiple-location environments. Attaining efficiency in administrative information management systems is the objective in both cases. This paper discusses the coordination, design, programming and training efforts associated with a management information system which spans geographically dispersed offices (multiple-locations) of an enterprise. The focus of the application development project was to eliminate the requirement for each of the offices to have specialized application packages and to help ensure uniformity in reporting.

End Users' Perceptions Concerning Computer Applications Implemented In Broadcast Stations, Barbara A. Schuldt, Judith M. Thorpe

Journal of International Information Management

In an era of limited resources, organizations must scrutinize every purchase carefully. A critical and sometimes very expensive purchase is for computer hardware and software. The reasons for the purchase are generally given as productivity improvements or personnel reductions. However, assessment of why computer applications are really implemented from the end users' perspective has not been reported. In order to answer questions to justify expenditures it would be helpful to understand how end users perceive the reasons for implementation of computer applications in their stations. To this end a questionnaire was sent to all broadcast radio and TV stations in …

A Case Study In Multiple Criteria Decision Support Systems, Madjid Tavana, Snehamay Banerjee

Journal of International Information Management

Evaluation of strategic alternatives is an important task for strategic managers. This is a difficult task due to inherent complexities of the evaluation process and lack of structured information. The evaluation process must consider external opportunities and threats, and internal strengths and weaknesses. This paper presents a case study in multiple criteria decision support systems. The decision support system presented in this paper utilizes the model presented in the appendix along with several computer systems including EXPERT CHOICE and Spreadsheets to enhance and aid the decision maker's- intuition in evaluating potential alternatives.

The Role Of Organizational Factors In Influencing Payoffs From Computerization, Jay Umeh, Suzanne Wild

Journal of International Information Management

The prevailing understanding of information technology (IT) resources, especially computers, is that their use can independently lead organizations to achieve high levels of performance and result in large productivity payoffs. This notion has been fueled by findings of several studies that examined only the impact large financial investments in IT have on productivity, while neglecting the effi;ct of the larger organizational context.

Offshore Outsourcing Of Help Desk Device To The Carribean, John E. Gochenourer, Michael J. Paul

Journal of International Information Management

The cost of maintaining a domestic help desk facility is quite expensive. Companies may also have to sacrifice the time of valuable software employees to help maintain these services. Qualified software employees represent a scarce resource and, as a result, many domestic help desk operations are understaffed and overworked. By taking advantage of today's improved communication systems and the economic advantages of foreign labor, it can be shown that outsourcing help desk services to English-speaking Caribbean countries can be a customer friendly, efficient, and economical solution.

The International Standards Organization (Iso) 9000 Series: A Competitive Pressure For U.S. Business, P. Candace Deans, Elizabeth K. Eldridge

Journal of International Information Management

ISO 9000 is becoming an increasingly significant issue for U. S. companies engaged in international business activity. Certification is fast becoming a requirement for companies doing business in Europe and other parts of the world

A Formalized Object Oriented User Driven Approach Using Business Forms, Ric Jentzsch

Journal of International Information Management

Although object-orientation exhibits many promises, there exists many fundamental areas that need to be addressed. Two of these areas are the widespread acceptance of the object mindset, and interactive user involvement in the object oriented business system development process. First, the mindset must grow and be extended not only by the engineering industry but also by the ever expanding service industry. Second, effective, efficient, flexible user driven tools must be developed, in the form of development approaches to reduce the reliance on scarce human resources. In order to accomplish both areas, the technology user is the key element. This research …

A Clustering Algorithm To Identify Information Subsystems, Prafulla Joglekar, Madjid Tavana, Snehamay Banerjee

Journal of International Information Management

This paper presents an algorithm to cluster the entities and relationships identified by database designers into a set of internally cohesive subsystems. Our algorithm is based on the calculation of a distance score that is inversely related to the similarity of interactions of a pair of entities with the relationships in a binary entity-relationship matrix. Our algorithm avoids manual manipulation of rows and columns required by some of the available approaches (Feldman et al, 1986; Teorey, et al, 1989). It has been implemented on a PC, and does not require a super computer as the Wei and Gaither (1990) method …

Challenges To Global Information Systems Technology In Post Industrial Societies And Prospects For Democracy, Stanley Soles

Journal of International Information Management

This paper addresses two topics: post industrial society and global international information systems technology. It asks one question: "What has been their impact on the prospects for global democratization processes?" The paper has four parts: First post industrial society; second, global information systems in finance within a context of changing corporate models; third, prospects for global democratization processes; and fourth, global vision and local action.

A Neural Network Driven Fuzzy System Approach To Decision Making, Mirza B. Murtaza, Vipul K. Gupta

Journal of International Information Management

It is necessary to model and manage uncertainties efficiently and effectively in solving decision-making problems. Fuzzy reasoning and logic offers a natural means of handling uncertainty. This paper discus.'ses the development of an architecture that utilizes the advantages of fuzzy logic and neural networks that can be used in decision-making. The present paper outlines the reasons that motivate development of models that integrate fuzzy logic and neural networks. This discussion is followed by a brief overview of fuzzy logic and its concepts that are essential in understanding the application presented in the paper. The paper then describes the classification procedure …

Implementing Information Systems With Stakeholder Analysis: A Case Study, Michael D. Myers

Journal of International Information Management

Despite the proliferation of information technology, the implementation of information systems remains problematic. While some organizations have been successful in implementing information systems, many systems fail to live up to expectations and some end up as disasters. This article describes how stakeholder analysis was used in the successful implementation of a decision support system in the Nev/ Zealand army. The system gives legal advice to New Zealand Army commanders about the laws of armed conflict.

A Framework For Information Management: Evolution Of The New Manager, C.E. Taipe Rohm Jr., Walter T. Stewart Jr., Patrick S. Mvinturff

Journal of International Information Management

This article provides & framework for the information management field and of the evolution of the new manager of the future. It reviews the key changes in our modern society and how the computer has become a new tool. It presents a new definition of information management and then gives a short explanation of the framework areas.

The Moderating Influence Of User Characteristics On The Relationship Between User Involvement And Perceived Usefulness Of Information Systems, Bo K. Wong, John K. S. Chong

Journal of International Information Management

This study examines the moderating effect of user characteristics on the relationship between user involvement and perceived usefulness of ISs. Thirty-two organi2:ations with 127 users have participated in this study. Results indicate that among user characteristics, feelings about the existence of procedures to handle conflicts between users and the IS staff, years with the company, and years of IS experience produce moderating effects in the planning and design stage, or in the implementation stage of IS development.

A Preliminary Empirical Test Of Daft And Weick's Typology Of Oganizations As Interpretive Systems, Lynn A. Isabella, Sandra A. Waddock

Historical Working Papers

A game simulation was used to observe 355 bankers and their information seeking and decision processes. Although hypotheses about organizational behavior were not fully supported, it was clear from the study that organization that used more total sources of information were more successful.

Marketing Customer Service Within The Information Movement And Management Industry, Mark Jones

Theses

The goal of this project is to determine what characteristics of the service firms are considered critical to success of vendors within the information movement and management industry.

The first task undertaken was to determine a definition for the information movement and management industry and which firms were major competitors within the industry . The size of the industry in terms of employees and revenues was then estimated. Some of the characteristics of the major competitors were then expanded.

The next activity involved the determination of what factors the information movement and management market members used to select a vendor …

Organization Structure And Financial Market Performance: A Preliminary Test, Richard A. Bettis, Andrew Chen

Historical Working Papers

Firms in the petroleum industry adopting a multidivisional structure arestudied to observe the impact of structural change on financial performance. The outcome did not clearly show divisional structure to be a determining factor in performance. There is some suggestion that this may have a great deal to do with the vertical integration inherent in the petroleum industry.

Information Processing In Social Services: A Review Of Project Iniss, Roger A. Lohmann

Faculty & Staff Scholarship

Project INISS is a research project seeking to establish the information processing practices of social workers in Great Britain. This article summarizes its most important findings for U.S. social workers and social administrators. Originally published in 1983, this article offers a snapshot of information practices in human services organizations a decade before the widespread adoption of the internet and just prior to the early beginnings of ubiquitous – nearly universal – use of computers for record keeping and information processing by social workers.

Love, Death And The Hexadecimal, Roger A. Lohmann

Faculty & Staff Scholarship

This paper analyzes the role of information in social casework practice. Three models of computer-based information processing are discussed: Cybernetic, Management Information Systems and Natural Language Processing. The latter is most consistent with social casework information needs because of its potential to focus on the problems of the meaning of social action.