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Full-Text Articles in Business

Managing The Supply Chain: The Role Of Information And Communications Technology (Ict) As A Key Enabler Of The Process, Edward Sweeney Jun 2005

Managing The Supply Chain: The Role Of Information And Communications Technology (Ict) As A Key Enabler Of The Process, Edward Sweeney

Practitioner Journals

No abstract provided.


Continued Growth In Nebraska, Saeed Ahmad, John Austin, Tom Doering, Ernie Goss, Bruce Johnson, Donis Petersan, Franz Schwarz, Eric Thomson, Keith K. Turner May 2005

Continued Growth In Nebraska, Saeed Ahmad, John Austin, Tom Doering, Ernie Goss, Bruce Johnson, Donis Petersan, Franz Schwarz, Eric Thomson, Keith K. Turner

Economics Faculty Publications

National economic conditions will continue to favor growth over the next three years. Increased business investment will combine with rising industrial production, expanding exports, and moderate increases in consumer spending to grow the economy. The rate of inflation is expected to increase as well. The rate of real (inflation-adjusted) growth will moderate compared to strong economic growth during 2004. Real gross domestic product will grow 3 percent to 3.5 percent over the next three years. High oil prices will remain a drain on the economy, siphoning spending from domestically produced goods and services. Fuel prices are expected to remain at …


Systems Development Tools And The Relationship To Project Design: Cost And Budget Implications, Gerald V. Post, Albert Kagan Jan 2005

Systems Development Tools And The Relationship To Project Design: Cost And Budget Implications, Gerald V. Post, Albert Kagan

Journal of International Information Management

An investigation into current system development trends, including a summary of projects, platforms, and tools. The majority of projects get completed on time and within budget, but 14 percent still present problems. The choice of tools appears to be changing to represent the demand for new projects on new platforms—particularly the Internet. CASE tools are used sparingly, and Java is beginning to replace C++ in many projects. Database management systems are critical to almost all projects.


Online Privacy Policies: An Assessment Of The Fortune Global 100, Randy Ryker, M. Khurrum S. Bhutta Jan 2005

Online Privacy Policies: An Assessment Of The Fortune Global 100, Randy Ryker, M. Khurrum S. Bhutta

Journal of International Information Management

Both industry leaders and government officials around the globe are struggling with how to address online privacy. One solution suggested by both groups within the United States is for companies to voluntarily comply with the fair information practices of Notice, Choice, Access, and Security. A content analysis of the online privacy policies of the firms in the Fortune Global 100 was conducted to determine the extent to which the most successful global companies comply with fair information practices. The results indicate that 1.2% fully complies, 87.2% partially comply and 11.6%) fail to comply with one or more fair information practice.


Leveraging Information Technology To Gain Competitive Advantage: A Case Study On General Electric Consumer Products, Bih-Ru Lea Jan 2005

Leveraging Information Technology To Gain Competitive Advantage: A Case Study On General Electric Consumer Products, Bih-Ru Lea

Journal of International Information Management

The purpose of this study is to analyze the impact of merging General Electric Lighting (GEL) and General Electric Appliance (GEA) into General Electric Consumer Products (GECP) and how IT strategies are used to gain competitive advantages in its industry. This study will analyze major IT projects being developed and implemented in relation to their impact on major information flows, organizational structure, IT architecture, control systems, and the labor characteristics of the ITfunction. Alternatives to achieve integration will then be discussed and recommendations will be proposed.


Impacts Of B2c E-Commerce On Hospital Productivity: An Empirical Study, Shin-Yuan Hung, Hsin-Min Hung, Mu-Yin Hung Jan 2005

Impacts Of B2c E-Commerce On Hospital Productivity: An Empirical Study, Shin-Yuan Hung, Hsin-Min Hung, Mu-Yin Hung

Journal of International Information Management

This work conducted a comprehensive study of Business-to-Consumer Electronic Commerce (B2C e-Commerce) applications in Taiwanese hospitals. To further assess the impacts of B2C e-Commerce on hospital productivity, this study also employed three quantitative methods to analyze historical data. The results confirm those of broader research into applications of B2C e-Commerce to hospitals. Additionally, the results of the quantitative analysis demonstrate that B2C e-Commerce significantly impacts the hospital productivity.


A C Ross-Cultural Comparison Of U.S. And Chinese Website Customers, Eleanor T. Loiacono, Huiping Lin Jan 2005

A C Ross-Cultural Comparison Of U.S. And Chinese Website Customers, Eleanor T. Loiacono, Huiping Lin

Journal of International Information Management

Website quality has been given much attention as of late. In particular the factors that impact a consumer's perception of website quality is of great interest. This paper takes a currently validated measure of business-to-consumer website quality (WebQual™) and applies it to Chinese Web users in order to study the cross-cultural differences and similarities of U.S. and Chinese customers. Several cultural differences between U.S. and Chinese customers are revealed.


Best Practices And Web Practices: Comparing Corporate Supplier Diversity Programs With Web-Based Jminority Supplier Content, Dale Young Jan 2005

Best Practices And Web Practices: Comparing Corporate Supplier Diversity Programs With Web-Based Jminority Supplier Content, Dale Young

Journal of International Information Management

The growing use of the Web for business-to-business transactions means corporate Web sites could be used to communicate with diverse suppliers. This study compares the Web-based supplier diversity content on Fortune 500 public sites with the content of off-line minority supplier programs. Web sites are underused for communicating with diverse suppliers, as the content appears on only 12.5% of the sites. They emphasize information publishing because the most common Web-based supplier diversity items are contact information, such as a title and name, and third-party certification. Web-based supplier diversity content, however, is very similar to off-line diversity program content.


Inference-Guiding For Intelligent Agents, Jinchang Wang Jan 2005

Inference-Guiding For Intelligent Agents, Jinchang Wang

Journal of International Information Management

In many applications of intelligent agents, initially given facts are not sufficient to reach a decision, and more data are needed. In that case. Inference-guiding is needed to identify the missing information and lead inference to a conclusion. This paper presents a new inferenceguiding strategy that selects the key pieces of missing information in such a way that the total cost of acquiring additional information for reaching a conclusion is the lowest. The computational experiments show that the new strategy is more effective and economical than the inference-guiding strategies currently available for the intelligent systems.


Acceptance Of Wireless Internet Via Mobile Technology In China, June Lu, Chang Liu, Chun-Sheng Yu, James E. Yao Jan 2005

Acceptance Of Wireless Internet Via Mobile Technology In China, June Lu, Chang Liu, Chun-Sheng Yu, James E. Yao

Journal of International Information Management

This study explores factors associated with the acceptance of Wireless Internet via Mobile Technology (WIMT) in China. The results indicate that the acceptance of WIMT is related to the factors of perceived usefulness, perceived ease of use, social influences, wireless trust environment, and facilitating conditions. It provides diagnostic insight into how different factors influence user intention to accept WIMT in China, and thus help business develop strategy to prompt WIMT communications and mobile commerce there.


Statistical Process Control For The Engineering It Support Incident Life Cycle, Binay Anand, Christopher A. Chung Jan 2005

Statistical Process Control For The Engineering It Support Incident Life Cycle, Binay Anand, Christopher A. Chung

Journal of International Information Management

This paper describes a new Statistical Process Control technique to better manage the engineering Information Technology life cycle process. This includes the identification of the activities in the engineering IT support lifecycle initiation, reproduction, analysis and resolution phases. The performance of these lifecycle activities are analyzed using a highly modified Chart of Individuals, Statistical Process Control approach. This new type of SPC system can help engineering IT management to determine whether or not a support incident is in control. Out of control support incidents can then be investigated for special causes so that corrective action may be taken.


Non-Response Error Within Internet Surveys: A Cautionary Note, Carl S. Bozman, Donald E. Stem Jr Jan 2005

Non-Response Error Within Internet Surveys: A Cautionary Note, Carl S. Bozman, Donald E. Stem Jr

Journal of International Information Management

The use of the internet as a method to conduct survey research has expanded rapidly over the past decade. High speeds of response and lower expenses have driven this rapid growth. Relatively low response rates, however, suggest online surveys may be compromised by high levels of non-sampling error. This paper examines a major component of non-sampling error and the consequences that may be associated with internet survey non-response. Known population parameters are compared to point estimates from a census as well as a random sample of non-respondents in order to provide insight on the magnitude and direction of nonresponse error. …


Contextual Analysis Of Enterprise Mobile Services Requirements, Radhika Jain Jan 2005

Contextual Analysis Of Enterprise Mobile Services Requirements, Radhika Jain

Journal of International Information Management

This article presents a framework to classify various types of mobile services implemented in organizational settings. Based on the objectives of wireless information systems (WIS), we identify three categories viz. enterprise mobile services, enterprise-advantage mobile services, and consumer mobile services. While the last two categories of mobile services have received broader attention, there has not been much work done in analyzing the role of mobile services in the organizational settings specific to various industries. In this article, we attempt to fill this void by synthesizing the extant literature in this area. Based on the degree of user's mobility in their …


Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical Linear Modeling, Thawatchai Jitpaiboon, Sema A. Kalaian Jan 2005

Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical Linear Modeling, Thawatchai Jitpaiboon, Sema A. Kalaian

Journal of International Information Management

Top management support has long been conceivable as an important factor for the success of IS projects. Due to the hierarchical nature of an organization, a cross-level interaction can occur among nested levels. Thus, using inappropriate statistical analysis can cause misleading results and lost of information. This study provides two contributions to the IS research. First, Hierarchical Linear Modeling (HLM) was used to explain the cross-level interaction between organizational level and industry level. Second, unlike other studies focusing on an organizational level, this study considers top management support at the industry level and examines the mediating role of top management …


The Attitudes Of Educators To Information Technology Adoption In Schools Settings, Manoj Maharaj, Wesley Govender Jan 2005

The Attitudes Of Educators To Information Technology Adoption In Schools Settings, Manoj Maharaj, Wesley Govender

Manoj Maharaj

No abstract provided.


Knowledge Management In Information Technology Help Desk: Past, Present And Future, Kar Yin Leung, Sim K. Lau Jan 2005

Knowledge Management In Information Technology Help Desk: Past, Present And Future, Kar Yin Leung, Sim K. Lau

Faculty of Commerce - Papers (Archive)

Information technology has changed the way organizations function. This resulted in the reliance of help desks to deal with information technology related areas such as hardware, software, and telecommunication. Besides, the adoption of business process reengineering and downsizing have led to the shrinkage of the size of help desk. The shorter information technology product life cycle has worsened the situation by increasing the already sizeable help desk’s user base. Consequently, the help desk has to cover more information technology products and resolute more technical enquiries with less staff. Thus, the outcome is clear that users have to wait comparably longer …


Epoc: Mobile Clinical Information Access And Diffusion In Ambulatory Care Service Settings, Peter W. Eklund, Jason P. Sargent Jan 2005

Epoc: Mobile Clinical Information Access And Diffusion In Ambulatory Care Service Settings, Peter W. Eklund, Jason P. Sargent

Faculty of Commerce - Papers (Archive)

This paper represents an overview of a field trial for a patient data management system used in ambulatory care. Its purpose is to give an outline of the issues that allow technological enablement of electronic patient data management in the delivery of home-based medical care. While the replacement of more traditional paper-based patient data management using PDAs as a collection platform are technically straightforward, the organizational realignment of an electronic document management system require careful study and deployment in order to maximize success. We outline the methodological considerations for document management diffusion within this e- Health setting and describe the …


Executive Information Systems And The Top-Officers' Roles: An Exploratory Study Of User-Behaviour Model And Lessons Learnt, Emmanuel Ikart Jan 2005

Executive Information Systems And The Top-Officers' Roles: An Exploratory Study Of User-Behaviour Model And Lessons Learnt, Emmanuel Ikart

Faculty of Commerce - Papers (Archive)

In recent years a number of organisations have implemented executive information systems (EIS) in order to improve the performance of their executives’ jobs. Although the use of EIS is important in executives’ work, the majority of executives are unwilling to use EIS applications because of their design flaws. By using social factors, habits and facilitation condition variables from Triandis’ framework, this paper extends the Technology Acceptance Model (TAM) to derive useful variables to address the problem of the low usage of EIS by executives. This paper reports on research in progress in Australia on the adoption and usage of EIS …


Towards Executive Information Systems Adoptions By Knowledge Workers: An Extension Of The Technology Acceptance Model To Account For Social-Cultural Factors, Emmanuel Ikart Jan 2005

Towards Executive Information Systems Adoptions By Knowledge Workers: An Extension Of The Technology Acceptance Model To Account For Social-Cultural Factors, Emmanuel Ikart

Faculty of Commerce - Papers (Archive)

In recent years a number of organisations have implemented executive information systems (EIS) in order to improve the performance gains on their executives’ job. Although the use of EIS is important to executives, majority of executives are unwilling to use EIS because of their design failures. By using social factors, habits and facilitation conditions variables from Triandis’ framework, this paper extends the Technology Acceptance Model (TAM) to derive useful variables to address the problem of the low usage of EIS by executives. This paper reports on the research in progress in Australia on the adoption and usage of EIS by …


An Investigation Of The Determinants Of User Acceptance Of Information Technology In A West African Nation: The Case Of Nigeria, Emmanuel Ikart Jan 2005

An Investigation Of The Determinants Of User Acceptance Of Information Technology In A West African Nation: The Case Of Nigeria, Emmanuel Ikart

Faculty of Commerce - Papers (Archive)

In today’s hypercompetitive business environments hardly anyone questions the important role that information technology plays. The conventional wisdom is that IT is necessary for business survival and that careful deployment and management of IT resources and capabilities leads to enhance value for the business (Ying and Ram, 2004). Despite this recognition of information technology as a key enabler of organisational strategy (Preston and Karahanna, 2004), and despite recent investment in IT in Nigerian economy (Ajayi, 2003) an increasing number of organisations in this economy have found themselves unable to apply IT effectively (Modum, 1983). For corporate IT to be meaningful …


The Customization Of Knowledge Management Techniques In Information Technology Help Desk, Kar Yin Leung, Sim K. Lau, Geng Liang Jan 2005

The Customization Of Knowledge Management Techniques In Information Technology Help Desk, Kar Yin Leung, Sim K. Lau, Geng Liang

Faculty of Commerce - Papers (Archive)

Information Technology (IT) has converted a majority of organizational activities to automatic and electronicbased. This conversion greatly increases Help Desk (HD)'s coverage on IT related areas. Alternatively, the adoption of business process reengineering and downsizing has led to the shrinkage of the size of HD. This not only leads to the loss of priceless knowledge, but also coerces HD to provide more service with less staff - the outcome is clear that users have to wait comparably longer before HD staff is available. This paper describes how generic Knowledge Management process can be customized to improve support process in HD.


Machine Learning Techniques And Use Of Event Information For Stock Market Prediction: A Survey And Evaluation, Paul D. Yoo, Maria H. Kim, Tony Jan Jan 2005

Machine Learning Techniques And Use Of Event Information For Stock Market Prediction: A Survey And Evaluation, Paul D. Yoo, Maria H. Kim, Tony Jan

Faculty of Commerce - Papers (Archive)

This paper surveys machine learning techniques for stock market prediction. The prediction of stock markets is regarded as a challenging task of financial time series prediction. In this paper, we present recent developments in stock market prediction models, and discuss their advantages and disadvantages. In addition, we investigate various global events and their issues on predicting stock markets. From this survey, we found that incorporating event information with prediction model plays very important roles for more accurate prediction. Hence, an accurate event weighting method and a stable automated event extraction system are required to provide better performance in financial time …


Leveraging Information Technology To Gain Competitive Advantage: A Case Study On General Electric Consumer Products, Bih-Ru Lea Jan 2005

Leveraging Information Technology To Gain Competitive Advantage: A Case Study On General Electric Consumer Products, Bih-Ru Lea

Journal of International Technology and Information Management

The purpose of this study is to analyze the impact of merging General Electric Lighting (GEL) and General Electric Appliance (GEA) into General Electric Consumer Products (GECP) and how IT strategies are used to gain competitive advantages in its industry. This study will analyze major IT projects being developed and implemented in relation to their impact on major information flows, organizational structure, IT architecture, control systems, and the labor characteristics of the IT function. Alternatives to achieve integration will then be discussed and recommendations will be proposed.


Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical, Thawatchai Jitpaiboon, Sema A. Kalaian Jan 2005

Analyzing The Effect Of Top Management Support On Information System (Is) Performance Across Organizations And Industries Using Hierarchical, Thawatchai Jitpaiboon, Sema A. Kalaian

Journal of International Technology and Information Management

Top management support has long been conceivable as an important factor for the success of IS projects. Due to the hierarchical nature of an organization, a cross-level interaction can occur among nested levels. Thus, using inappropriate statistical analysis can cause misleading results and lost of information. This study provides two contributions to the IS research. First, Hierarchical Linear Modeling (HLM) was used to explain the cross-level interaction between organizational level and industry level. Second, unlike other studies focusing on an organizational level, this study considers top management support at the industry level and examines the mediating role of top management …


A Methodology For Evaluating Data And Output Misfits In Commercial Off-The-Shelf Erp Systems, Jen-Her Wu, Chang-Tseh Hsieh, Shin-Shing Shin, Chi-Cheng Wu Jan 2005

A Methodology For Evaluating Data And Output Misfits In Commercial Off-The-Shelf Erp Systems, Jen-Her Wu, Chang-Tseh Hsieh, Shin-Shing Shin, Chi-Cheng Wu

Journal of International Technology and Information Management

This paper presents a methodology based on the task-technology fit theory to identify data and output misfits in the ex-ante evaluation of an off-the shelf enterprise resources planning (ERP) package. The proposed methodology consists of two stages: output misfit analysis and data misfit analysis. The purpose of the first stage is to identify corresponding field (output misfits) and data glossary for data misfit analysis. The latter stage identifies data misfits for every corresponding activity in the business process sequence. The proposed methodology provides a systematic approach to alleviate the difficulty and complexity in identifying data and output misfits. The identification …


Contextual Analysis Of Enterprise Mobile Services Requirements, Radhika Jain Jan 2005

Contextual Analysis Of Enterprise Mobile Services Requirements, Radhika Jain

Journal of International Technology and Information Management

This article presents a framework to classify various types of mobile services implemented in organizational settings. Based on the objectives of wireless information systems (WIS), we identify three categories viz. enterprise mobile services, enterprise-advantage mobile services, and consumer mobile services. While the last two categories of mobile services have received broader attention, there has not been much work done in analyzing the role of mobile services in the organizational settings specific to various industries. In this article, we attempt to fill this void by synthesizing the extant literature in this area. Based on the degree of user’s mobility in their …


Statistical Process Control For The Engineering It Support Incident Life Cycle, Binay Anand, Christopher A. Chung Jan 2005

Statistical Process Control For The Engineering It Support Incident Life Cycle, Binay Anand, Christopher A. Chung

Journal of International Technology and Information Management

This paper describes a new Statistical Process Control technique to better manage the engineering Information Technology life cycle process. This includes the identification of the activities in the engineering IT support lifecycle initiation, reproduction, analysis and resolution phases. The performance of these lifecycle activities are analyzed using a highly modified Chart of Individuals, Statistical Process Control approach. This new type of SPC system can help engineering IT management to determine whether or not a support incident is in control. Out of control support incidents can then be investigated for special causes so that corrective action may be taken.


Information View Of Organization, Bob Travica Jan 2005

Information View Of Organization, Bob Travica

Journal of International Technology and Information Management

This article proposes an information view of organization that brings the information systems field closer to organization theory. Although voluminous bodies of literature have been developed within each of these disciplines and links between them do exist, their mutual informing is still insufficient. The proposed view of organization is intended to help convey results of information systems research to organizational scholars, while broadening theoretical horizons of the former. This article discusses the premises, conceptual framework, examples, and preliminary evidence of the information view of organization.