Business Commons^™

Blockchain-Enabled Participatory Design In Marketing: A Collaborative Approach For Enhanced Customer Engagement, Brian Whelan Dr.

Association of Marketing Theory and Practice Proceedings 2024

Participatory Design (PD) is an inclusive approach to designing products, services or systems that actively involve the people who use, will use, or be impacted by the design process (Robertson and Simonsen, 2012). PD has been applied in many domains, including architecture, urban planning, product design, healthcare administration, software development, and community engagement, but its application in marketing has been limited. The goal of this paper is to illuminate potential applications for blockchain-enabled PD initiatives in marketing, and to stimulate further thinking about how its use can lead to deeper customer engagement.

A Review Of The Business Capstone: Working With An Education Program, Hanna Tran

University Honors Theses

This review thesis walks through the business capstone process which is a hands-on experience with a local business client. The business client, Company A, is an arts and education program that has reached out to the School of Business's capstone class to help them improve their reach to potential customers and find alternative funding other than student tuition and donations. To achieve these goals, our group conducted several analyses and thorough research combined with our existing business education. Our findings and final recommendations are shown in presentations and a final report that the business client can utilize for their future …

Weakness Is The New Strength: How Vulnerability Makes Leaders Stronger, Scott Dick

Transform

Weakness is the new strength: How vulnerability makes leaders stronger is the result from the meta-analysis of five phenomenological studies designed to generate a theory that explains how exemplar leaders from five different fields used “soft-skills” and four domains of behavior to create mutual shared knowledge, resolve conflict and transform relationships to produce breakthrough results. The four domains of behavior are communication, collaboration, ethics, and emotional intelligence. The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. The …

A Qualitative Analysis Of Corporate Responsibility For The Education Of U.S. Citizens, Heidi Leslie O'Donnell

Doctoral Dissertations and Projects

Educated and trained workers represent the primary critical success factor needed for all organizations to achieve their mission. Organizations depend on a constant flow of educated applicants competing for their jobs at any given time. Traditionally, public, private, and charter schools prepared U.S. citizens for college, trade schools, military, or university, enabling them to then compete successfully for jobs of the era. Today, a myriad of problems face these schools, including disruptive change, uninvolved parents, lack for funding, teacher unions, politics, school overcrowding, COVID-19, outdated training methods, security, race issues, and more. The result is that this education model is …

Migrant Flows: Humanitarian Operational Aspects Of People In Transit, Sameer Prasad, Harish Borra, Jason Woldt, Nezih Altay, Jasmine Tata

School of Business: Faculty Publications and Other Works

Millions of workers in India who migrated to cities for employment have transited back to seek refuge in their home villages, causing disruptions in both cities and villages. This type of mass flow of migrants in transit represents a humanitarian crisis. Understanding migrant flow patterns and ways to ameliorate the conditions for migrants in transit is critical to managing the humanitarian crisis. In this study, we develop a model that examines the influence of migrant networks, inter‐organizational collaboration, and environmental uncertainty on locational advantage, which, in turn, predicts migrant flow patterns. This study contributes to the humanitarian operations management and …

Building Strength Through Collaboration: What Faith Community Nurses Need To Know, Marcia A. Potter

International Journal of Faith Community Nursing

This article is a practical guide and viewpoint narrative that offers definitions, justifications for, process steps, and a how-to checklist for Faith Community Nurses considering collaboration between multiple agencies outside of their own. The author offers simple guidelines and how-to advice on securing success, avoiding risks, and preventing costly misunderstandings between cooperating agencies when combining resources.

Rural Entrepreneurs Under Fire: Pandemic Reveals Need For Collaboration And Support, Jacob A. Dolence, James C. Haug

Journal of Business & Entrepreneurship

This article summarizes a research study done from April 2020 until April 2021 to examine the challenges, response, and tactics, of entrepreneurs in rural southern Virginia. In particular, the research goes into depth of how the COVID-19 pandemic effected operations, how entrepreneurs responded, and what measures they took to stay viable. Finally, the article proposes a framework for rapid response in the case of future pandemics, natural disasters, or economic events that cause similar disruptions.

E Pluribus Unum: Increasing A Shared Understanding Of Mission At Marine Corps University, Edward Greiner, Kirstin Pantazis, Christopher Reid, Dominick White

Doctor of Education Capstones

E PLURIBUS UNUM: INCREASING A SHARED UNDERSTANDING OF MISSION AT MARINE CORPS UNIVERSITY

By Edward Greiner, Kirstin Pantazis, Christopher Reid, and Dominick White

A capstone project submitted in partial fulfillment of the requirements for the degree of Doctor of Education in the Department of Educational Leadership at Virginia Commonwealth University

Virginia Commonwealth University, 2023.

Capstone Chair: Beth E. Bukoski, Ph.D., Department of Educational Leadership

Mergers between higher education institutions present unique challenges to creating and maintaining a shared understanding of mission. Additionally, professional military education institutions with civilian faculty and staff must blend military and civilian cultures in the workplace. …

Exploring The Benefits Of A Collaboration Between Behavioral Health Coaches And Clinicians, Devan White

Walden Dissertations and Doctoral Studies

This case study addressed how to best use health coaches in the field of behavioral health to improve the accessibility and outreach of a new program launched by the target organization that emphasizes coaching as an intervention for improving well-being and mental fitness. The purpose of this qualitative case study was to investigate the potential influence of coaching within the behavioral health field and explore how health coaches could partner with clinicians or behavioral health leaders to allow for more collaboration and accessibility to services. The RQs centered on how health coaches might support the treatment of those who have …

A Case Study Of Joint Accountability Mechanism And Interorganizational Collaboration In Post-Earthquake Haiti, Jude J. Jean-Gilles

Walden Dissertations and Doctoral Studies

Abstract: The earthquake that hit Haiti on January 12, 2010, caused massive destruction of its capital city Port-au-Prince and its suburbs and killed over a quarter of million people. The recovery period that followed required effectiveness to plan and mobilize resources. The magnitude of the destruction, lack of local recovery plans or previous disaster experience, and scarcity of local resources inspired the creation of the Interim Haiti Recovery Commission (IHRC), a compilation of local and international stakeholders who agreed to collaboratively address the recovery challenges. Several studies have examined post-earthquake recovery initiatives under the leadership of local governments, but having …

Exploring The Benefits Of A Collaboration Between Behavioral Health Coaches And Clinicians, Devan White

Walden Dissertations and Doctoral Studies

This case study addressed how to best use health coaches in the field of behavioral health to improve the accessibility and outreach of a new program launched by the target organization that emphasizes coaching as an intervention for improving well-being and mental fitness. The purpose of this qualitative case study was to investigate the potential influence of coaching within the behavioral health field and explore how health coaches could partner with clinicians or behavioral health leaders to allow for more collaboration and accessibility to services. The RQs centered on how health coaches might support the treatment of those who have …

A Case Study Of Joint Accountability Mechanism And Interorganizational Collaboration In Post-Earthquake Haiti, Jude J. Jean-Gilles

Walden Dissertations and Doctoral Studies

Abstract: The earthquake that hit Haiti on January 12, 2010, caused massive destruction of its capital city Port-au-Prince and its suburbs and killed over a quarter of million people. The recovery period that followed required effectiveness to plan and mobilize resources. The magnitude of the destruction, lack of local recovery plans or previous disaster experience, and scarcity of local resources inspired the creation of the Interim Haiti Recovery Commission (IHRC), a compilation of local and international stakeholders who agreed to collaboratively address the recovery challenges. Several studies have examined post-earthquake recovery initiatives under the leadership of local governments, but having …

Caed Hasslein Student Competition, Greta R. Stout

Construction Management

This paper outlines the development of the first CAED Hasslein Student Competition at Cal Poly, SLO. The College of Architecture and Environmental Design at Cal Poly, SLO has not yet been successful in creating a platform to engage students of all five majors to collaborate in an educational atmosphere. This project aims to challenge students to work in teams made up of all five disciplines in a Request for Proposal-style competition. This paper focuses on how the idea of this competition came to be and the steps that were taken to successfully write the competition problem statement. These steps included …

Challenging The Glass Ceiling: Collaboration As The Key To Increasing The Number Of Librarians Of Color In Academic Libraries, Janet M. Reid, Patricia D. Sobczak

Collaborative Librarianship

Currently, libraries are engaged in creating environments that embrace diversity, equity and inclusion (DEI). This includes having candidates for hire submit statements regarding their approach to DEI and internal committees to look at policies and procedures regarding DEI. Also there is a lot of both internal and external training designed to help organizations and their members become more adept at creating environments with DEI in mind. What is often missed in all of this activity is how individual librarians, through mentorship and collaboration, can come together to foster DEI and support each other in success. This field report shows how …

Exploring Commons Governance, Nonprofit Commons Governance, And Convening Leadership In Nonprofit Organizations To Solve Complex Societal And Global Issues: A Qualitative Study, Patricia A. Clary

PhD in Organizational Leadership

Nonprofit organizations that operate independently without knowledge of effective governance principles and convening leadership through collective-action collaboration have less shared resources and philanthropic value to fulfill their organization’s mission. Moreover, the COVID-19 pandemic accentuated awareness of the need for nonprofit organizations and voluntary action associations to collaborate, leading to increased shared resources and philanthropic value through governance and convening leadership. The purpose of this study was to examine four design principles of commons governance (Ostrom, 1990), five nonprofit commons governance principles and assumptions (Lohmann, 1992), and five convening leadership dimensions (Clary, 2021) to understand how governance and convening leadership contribute …

Design And Exploration Of New Models For Security And Privacy-Sensitive Collaboration Systems, Ramandeep Kaur Sandhu

Theses and Dissertations

Collaboration has been an area of interest in many domains including education, research, healthcare supply chain, Internet of things, and music etc. It enhances problem solving through expertise sharing, ideas sharing, learning and resource sharing, and improved decision making.

To address the limitations in the existing literature, this dissertation presents a design science artifact and a conceptual model for collaborative environment. The first artifact is a blockchain based collaborative information exchange system that utilizes blockchain technology and semi-automated ontology mappings to enable secure and interoperable health information exchange among different health care institutions. The conceptual model proposed in this dissertation …

Best Practices For Urban Local Food Entrepreneurs And Building Regional Extension Networks, Julie Garden-Robinson, Rebecca West, Londa Nwadike, Karen Blakeslee, Shannon M. Coleman

Urban Food Systems Symposium

Interest in local foods production in the urban environment has been steadily increasing in North Dakota and the surrounding region. Food entrepreneurs are seeking safe and reliable ways to grow, create, and market their fresh or freshly preserved products. Urban consumers are demanding local foods and food products that are fresh and safe. As an increasing number of producers and vendors enter farmers markets and other local food sales channels, these growing small businesses need technical assistance for safe food handling and marketing in the changing world of pandemics and supply chain issues. Although some basic practices, such as hand …

Strategies For Using Crowdsourcing As A Product Development Tool To Increase Innovation, Beryl Jessamyn Castillo

Walden Dissertations and Doctoral Studies

AbstractFailure to increase innovation and revenue can harm business operations. Small business owners must explore strategies to increase innovation and revenue to remain competitive. Grounded in the diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore strategies small business leaders use to successfully integrate crowdsourcing into business operations to increase innovation and revenue. The participants were five small business leaders in northern Utah who engaged in collaboration initiatives to increase innovation and revenue. Data were collected from semistructured face-to-face interviews, member checking, field notes, a review of company documents, and artifacts. Data were analyzed …

Servant Leadership On Burnout Among Physicians In Residency Training, Karen Grant-Hewitt

Walden Dissertations and Doctoral Studies

Physicians in residency training (PIRTs) in the United States are facing extreme burnout. The prevalence of burnout among physicians in residency training may cause adverse consequences such as medical malfeasance, alcoholism, or suicide due to physical and mental exhaustion. The purpose of this study was to analyze the servant leadership style of physician trainers and burnout among PIRTs in academic medical centers in the United States to ultimately increase wellness and thereby mitigate burnout. Servant leadership was the theoretical foundation for this study. This research investigated whether servant leadership characteristics of physician trainers played a statistically significant role in burnout …

Increasing Nurse Leader Knowledge And Awareness Of Information And Communication Technologies, Cory Stephens

Walden Dissertations and Doctoral Studies

Due to the recent coronavirus disease (COVID-19) pandemic, rapid technological innovation and nursing practice transformation exposed a deepening divide in the knowledge and awareness of information and communication technologies (ICT) among nurses. This technological skills gap undermines the benefits of ICT to nursing practice such as increased nurse satisfaction, improved care quality, and reduced costs. Nurse leaders are positioned to promote the use of ICT among nurses but may suffer from the same knowledge deficit of ICT as their followers. Guided by Locsin’s technological competencies as caring in nursing theory, Staggers and Parks’ nurse-computer interaction framework, and Covell’s nursing intellectual …

“For The People: A Collaborative Space Assessment”: A Joyful Interpretation Of Room Design, Anne Holland

Honors Projects

To create a space that matters one must focus on the needs of the people who will use it. It is easy to create a beautiful space, however if that space does not function for those it was built for it has no point. Currently in the basement of Founders Residence Hall on the Bowling Green State University campus there is an old unused cafeteria space. This space has not only the potential but the ability to become something new, something of use. It is an area that could not only be renovated and redone by the Honors College but …

Updating Hp’S Sales Proposal Documents, Cody P. White

IPS/BAS 495 Undergraduate Capstone Projects

My capstone project focused on updating out-of-date proposal documents for my current employer, HP Inc. These proposal documents are delivered to each potential customer that is interested in signing up for our managed print services offering. These documents are a key selling tool for the program benefits but in their current format, they are lacking in up-to-date information and contain spelling and grammatical errors. The capstone focuses on the work completed by the stakeholders that are the most affected by the success of these documents.

Collaborative Test Bank Development: Multi-Institutional & Pandemic Style, Anita Walz, Eli Jamison, Candice Vander Weerdt, Mandi Goodsett

Michael Schwartz Library Publications

During 2020-21 two business faculty from different institutions together with OER librarians, undergraduate students, and graduate assistants conspired to create a faculty-access-only test bank aligned to senior undergraduate-level open textbook, Strategic Management (2020) and AACSB Standards. Test bank development followed instructional and ethical practices for non-disposable assignments including faculty development of assignments, student ownership of student work, student “opt in” to go public, choice of no or some student attribution, financial incentives for various project participants, project MOUs, professional copyediting, and public release to vetted requestors. This presentation describes our respective motivations, process, how we found one another, why the …

The Is Social Continuance Model: Using Conversational Agents To Support Co-Creation, Naif Alawi

USF Tampa Graduate Theses and Dissertations

With the rise of Agentic IS Artifact and the increasing integration of this technology within organizations, our understanding of the impact of this technology on individuals remains limited. Although IS use literature provides important guidance for organization to increase employees’ willingness to work with new technology implementations, the utilitarian view of prior IS use limits its application in light of the new evolving social interaction between humans and Agentic IS Artifacts. To that end, we contribute to the IS use literature by implementing a social view to understand the impact of Agentic IS Artifacts on an individual’s perception and behavior. …

The Role Of Four Life-Story Aspects In A Collaborative Decision-Making Process In The Field Of Leadership Development, Sokol Loci, Judita Peterlin

Economic and Business Review

The aim of this conceptual paper is to add knowledge to the existing leadership development field. We examine the development of core intra- and interpersonal values, specifically the individual collaborative features, by considering life experiences (Day, Fleenor, Atwater, Sturm, & McKee, 2014), and how these personal collaborative features become integrated when leadership members (members of the leadership process) collaborate (Cullen-Lester, Maupin, & Carter, 2017). We formulate the following four relevant propositions: (1) Individual collaborative features should be integrated with the essential features of the leadership members' collaboration during a decision-making process. (2) A life-story aspect has substantive contents and the …

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola

Dissertations and Theses

In recent years Revenue Operations or RevOps has emerged in professional circles as a new approach to manage Sales, Marketing and Customer Success teams in the context of b2b sales. In practitioner circles, RevOps definitions range from the increased collaboration of the three job functions to an all-out creation of job function within organizations. While the subject of interdepartmental alignment has been covered extensively in academia (albeit not exhaustively), RevOps as a term and set of practices has received no attention and industry practitioners struggle to find a unified set of best practices that isn’t coming from organizations trying to …

Finding Workable And Mutually Beneficial Solutions To Eradicate Illegal Gold Mining, Ongku Hasibuan, Jann Hidajat Tjakraatmadja, Yos Sunitiyoso

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Illegal gold mining is a controversial activity. It provides livelihoods for rural communities in gold-rich areas and contributes to poverty alleviation; however, it also creates environmental devastation, losses to state revenue and often triggers social conflicts. Various eradication efforts have been made, ranging from persuasive approaches to harsh law enforcement involving the military and police, yet this illegal activity continues. This qualitative study aims to find and propose workable solutions to eradicate this activity, particularly in Indonesia. The study was conducted at two illegal- mining sites in Kalimantan, involving some 6,000 illegal-gold-miners. Data were collected through field observations and in-depth …

How To Encourage Sustainable Change: A Reflection On How Philanthropy Can Partner With Grantees To Build Organizational Capacity, Allison Dymnicki, Alex Hooker, Rebecca Goldberg

The Foundation Review

In 2014, the S. D. Bechtel, Jr. Foundation embarked on the National Character Initiative to support organizations seeking to advance character development among youth. The initiative sought to promote lasting change by focusing on building grantee capacity that was based largely on grantee priorities.

This article highlights key findings from an evaluation of the foundation’s approach to the initiative by elevating the perspectives of grantees, foundation staff, and field experts who served as consultants. It discusses supports the foundation provided to grantees and three key transformational elements in capacity building: proactive and responsive technical assistance, a culture of learning, and …

(In)Equality Through Unrestricted Grantmaking: Examining Trust And Power In The Collaboration Between The Dutch Charity Lotteries And Their Grantees, Olivier Hunnik, Arjen De Wit, Pamala Wiepking

The Foundation Review

Since 1989, the Dutch Charity Lotteries have provided multiyear unrestricted funding, a type of grantmaking that is fairly unique for the Netherlands, to a wide range of nonprofits at home and abroad. This article shares insights into how unrestricted grantmaking influences the relationship between funders and grantees, specifically highlighting how staff at a sample of grantee organizations experience collaboration with this large social enterprise. It discusses hidden and invisible power dynamics that exist in the relationship, even when there are few formal restrictions on grantees’ spending.

Grantee representatives interviewed for this study stated that openness and honesty in communication with …

A Qualitative Case Study Examining Leader-To-Employee Engagement Techniques Within Selected Nonprofits, Isaiah Scott Stanford

Doctoral Dissertations and Projects

This study sought to obtain a more in-depth understanding of leader-to-employee engagement. To obtain this deeper understanding, a qualitative case study was conducted utilizing a semi-structured interview process. Interviews were carried out with leaders working for selected nonprofit organizations. Throughout the interview process, information was gathered to contribute to the current body of knowledge regarding leader-to-employee engagement. Leaders in the study felt strong commitment, open communication, employee empowerment, and honesty were techniques needed to develop leader-to-employee engagement. Participants noted they were more successful when engaging with their employees if they integrated these techniques. Leaders also identified the major challenges they …