Business Commons^™

Trust In People And Trust In Technology: Expanding Interpersonal Trust To Technology-Mediated Interactions, Evgeniya Evgenieva Pavlova Miller

USF Tampa Graduate Theses and Dissertations

Trust is necessary for human interactions. It provides the ability to participate in risky behaviors without engaging in a laborious risk-benefit analysis about the situation at hand. The introduction of information and communication technologies has brought about new ways of communicating (e.g., text messaging, video conferencing). Despite the benefits stemming from the ability to communicate through technology, the lower quality and quantity of communication cues exchanged during a technology-mediated interaction can hamper the development of trust.

This study examined the relationship between interpersonal trust and trust in technology during a technology-mediated dyadic interaction and aimed to determine whether interpersonal trust …

Success And Collaboration, Diane Wright

Diane Wright

Why Collaboration Leads to Success. According to Merriam-Webster.com, “Success is currently in the top 1% of lookups and is the 152nd most popular word on Merriam-Webster.com.” Clearly, this is a subject of interest to many. Somethings can be accomplished with minimal assistance, however; collaboration and cooperation leads to greater success. Working with others to produce or create something may be challenging. Yet, the rewards often far outweigh the challenges.

Here are 3 benefits I have received from collaborative efforts: 1- Build Relationships For example, while speaking with an executive in an unrelated field, we realized the opportunity that we had …

The Boston Foundation’S Collaborate Boston Prize, Jennifer Aronson

The Foundation Review

This article describes how the Boston Foundation is leveraging Collaborate Boston, a competition launched in 2013, as a tool to support interorganizational and cross-sector collaboration in greater Boston to catalyze, surface, and implement ideas that have the potential to strengthen communities facing complex challenges.

After a discussion of Collaborate Boston’s theory of change and the prize design and process, the article shares early results from the inaugural 2013 competition, the foundation’s reflections, and subsequent iterations for 2014 and beyond.

The article concludes with an examination of the ways a prize can be a powerful tool for social change, and outlines …

Activating The Power Of Place: A Case Study Of Market Creek, Elizabeth Castillo, Angela Titus

The Foundation Review

This article tells the story of a placed-based initiative to develop well-being and wealth in the historically underserved Diamond Neighborhood in San Diego, and discusses the place-based philosophy of the Jacobs Center for Neighborhood Innovation and the foundation’s motivation for place-based work.

Its theory of change is presented through examples, along with the entry points the foundation chose for engagement and how it developed community capacity to engage effectively in this change work.

The article also discusses plans to transition ownership to the Diamond Neighborhood community when the foundation sunsets in 2030.

The Interpretive Pathway Of Team Decision Making, Bret Sanner

Arts & Sciences Electronic Theses and Dissertations

Organizations are increasingly making their decisions through multifunctional teams that must interpret, prioritize and discuss an issue to respond to it. Research on achievement goals and framing are each instructive for understanding part of this process. The literature on achievement goals, high-level priorities, is important for understanding team discussions and decisions but it has not found any actionable antecedents to those goals. Studies on frames, cognitive structures, demonstrates that most issues are interpreted as threats or opportunities, which impacts individual and organizational actions. However, framing research does not show how those interpretations impact team priorities or behaviors. The purpose of …

Catalytic Funding, Partnership, Evaluation, And Advocacy: Innovation Strategies For Community Impact, Lora Warner

The Foundation Review

With long-term commitments to concentrated geographic regions, community foundations are in a unique position to highlight problems and stimulate other nonprofit organizations and funders to develop local solutions. Seizing an opportunity to address a growing community concern over cutbacks in youth arts education, the Community Foundation for the Fox Valley Region undertook an initiative that utilized several innovation strategies in a way that would impact the community and its own work.

This article describes how the foundation combined catalytic funding, partnership with grantees, creative use of evaluation, and design of advocacy tools to promote and strengthen youth arts programming. The …

Application Of Heritage Tourism Development Frameworks To Jenkins County, Georgia, Shelby R. Herrin

Honors College Theses

With the decline of traditional agriculture and extraction industries, many small towns in the Southeast US are facing challenges of economic decline and looking for alternative development trajectories. The city of Millen in Jenkins County, Georgia is one of such small towns. With the discovery of a large Civil War heritage resource, Millen’s administration became interested in developing the town’s tourism potential. However, the community possesses neither the resources nor knowledge to develop and promote this potential. In this project, the combination of Gunn’s functioning tourism system model as a conceptual framework and Jamal and Getz’s three-step collaborative community tourism …

Effective Consulting Partnerships To Philanthropy, Ellen Irie, Kim Ammann Howard, Ria Sengupta Bhatt, Naomi Orensten

The Foundation Review

This article explores the realm of partnerships among consultants who are supporting philanthropy, surfaces the forms those philanthropy-consulting partnerships take, and describes their benefits and inherent challenges. It also describes what foundations most need to know about initiating and supporting philanthropy-consulting partnerships.

Types of consulting partnerships are a function of the needs they address and the contexts in which they were initiated. A useful way of looking at consulting partnerships is according to their structure – whether the relationship with the client is primarily horizontal or vertical in nature. In a vertical structure, a client hires a consultant, who in …

Collaborative Creative Climate Study: Using Creative Systems To Improve Organizational Performance., James H. Wardlaw

Creativity and Change Leadership Graduate Student Master's Projects

In response to an increasingly complex and fast-moving competitive landscape, organizational creativity is more frequently being identified as an area of potential strategic advantage. Leadership often lacks the knowledge, tools and access necessary to effectively incorporate creativity in a manner that meets the strategic and tactical demands of businesses. The Collaborative Creative Climate Study explores this challenge and proposes a systemic approach to creativity in organizational performance that provides leadership with a comprehensive view of creativity at all levels within the organizational framework that identifies weak dimensions in the creative climate, enhances teamwork and increases employee engagement.

Creative Collaboration: Maximizing Resources For Multi-Collection Exhibits, Jillian M. Slater, Nichole M. Rustad

Nichole M Rustad

This presentation illustrates the collaborative, multi-format approach used in preparing an exhibit of archival materials on the 1913 Dayton flood at the University of Dayton Libraries. Originally formed due to the absence of a University Archivist, the small planning committee was able to combine areas of expertise including archives, history, graphic design, video/audio production, marketing, and digitization. The collaborative process facilitated a creative approach resulting in a unique, interactive exhibit utilizing audio, video, original materials, reproductions, a permanent digital component, and a discussion panel event. The presenters will also discuss how the planning committee maximized available resources (without a budget) …

Collaboration In Sport Research: A Case From The Field, Corinne Daprano, Jennifer Bruening, Donna Pastore, T. Greenwell, Marlene Dixon, Yong Ko, Jeremy Jordan, Sonja Lilienthal, Brian Turner

Corinne M. Daprano

Faculty members mindful of the ticking tenure and promotion clock seek ways to balance the competing and sometimes overwhelming demands of research, teaching, and service. One way to balance these demands is to find opportunities for collaboration with colleagues, especially in research. There are several compelling reasons to pursue joint research projects with colleagues; however, collaboration can be challenging. This article discusses the benefits and challenges of working on collaborative research projects with colleagues from the same discipline as well as across disciplines.

Sales And Operations Planning: A Performance Framework, Scott C. Ambrose

Doctor of Business Administration Dissertations

Despite a robust body of practitioner-oriented literature focused on the importance of balancing customer demand with product supply within companies, there is very little empirical research suggesting how to achieve it. Sales and Operations planning (S&OP) is a tactical approach meant to help firms accomplish demand and supply balance at aggregate levels. While guidebooks authored by consultants suggest best practices that lead to S&OP success, many experts agree that companies have fallen short of achieving the anticipated benefits. Carried out by cross-functional teams, S&OP entails getting people from different thought worlds to work toward a common goal, a challenging task …

Green Freight Asia (C): The Road Ahead, Jason Woodard, Christopher Dula

C. Jason Woodard

Green Freight Asia is a three-part case series featured in the 2014 APEX Business-IT Global Case Challenge. The case is best used for group projects or workshop assignments concerning business-IT related topics. In this case, students take on the role of a small firm pitching to collaborate with GFA on an IT solution partnership to support GFA’s programme for the adoption of green freight practices in the Asia Pacific region. The case could also be adapted for classroom facilitation with adequate preparation.

Green Freight Asia (C): The Road Ahead is the third and final part of the case series. It …

Green Freight Asia (A): Driving The Adoption Of Sustainable Supply Chain Practices, Jason Woodard, Christopher Dula

C. Jason Woodard

Green Freight Asia is a three-part case series featured in the 2014 APEX Business-IT Global Case Challenge. The case is best used for group projects or workshop assignments concerning business-IT related topics. In this case, students take on the role of a small firm pitching to collaborate with GFA on an IT solution partnership to support GFA’s programme for the adoption of green freight practices in the Asia Pacific region. The case could also be adapted for classroom facilitation with adequate preparation. The first part, Green Freight Asia (A): Driving the Adoption of Sustainable Supply Chain Practices, chronicles the formation …

Green Freight Asia (B): Navigating Toward A Successful Partnership, Jason Woodard, Christopher Dula

C. Jason Woodard

Green Freight Asia is a three-part case series featured in the 2014 APEX Business-IT Global Case Challenge. The case is best used for group projects or workshop assignments concerning business-IT related topics. In this case, students take on the role of a small firm pitching to collaborate with GFA on an IT solution partnership to support GFA’s programme for the adoption of green freight practices in the Asia Pacific region. The case could also be adapted for classroom facilitation with adequate preparation. The second part, Green Freight Asia (B): Navigating Toward A Successful Partnership, explores how a collaborative partnership between …

Students In Action Initiative, Theresa Ryan, Ziene Mottiar, Bernadette Quinn, Catherine Gorman, Kevin Griffin, Ruth Craggs, Deirdre Quinn

Teaching Fellowships

The Students in Action Project in the School of Hospitality Management and Tourism was established in 2012 as a way of engaging students and working with stakeholders in a destination. The overall aim of the project was to immerse students in an active collaborative learning environment within the destination to identify ways in which tourism could be enhanced. In the 2014/2015 academic year the project involved over 300 students from a variety of programmes and modules working with local stakeholders in Wexford Town. To date the project has been successful in its aims to develop staff, student and community engagement …

Economic Recession As A Catalyst To Increased Collaboration In Rural Tourism, Catherine Gorman, Ziene Mottiar

Books / Book chapters

Purpose: This chapter illustrates the collaborative strategies used by a rural village and community to counteract the rapid decline in economic and social activity in tourism that occurred during and after the recession in Ireland.

Design/methodology/approach: A review of literature focuses on collaborative strategies evident within a rural context, and considers benefits, challenges, inter and intra- relationships including ties, structure and communication. Motivational factors relating to social and economic need are also discussed. The case study is set in context with a brief review of the Irish economic environment, rural policy and rural tourism.

Findings: In a community rich in …

Connected: An Enhanced Online Interface For Engagement Between Industry And Academia, David Kirk, John J. Keogh, Terry Maguire

Conference Papers

The drive for third level education institutes to engage with industry, enterprise and the community recognises their interdependence and need for continuous knowledge exchange. The extent to which students are capable of embracing their post-qualification roles, may be determined by the currency of the curriculum and work-readiness, which is informed by the context of the ‘real-worlds’ however they are shaped. Similarly, the activities that challenge industry, enterprise and the community could find support in the broad the spectrum of knowledge, skills and expertise that resides in the domain of formal education.

A key obstacle to collaboration between higher education institutes …

Interagency Coordination Of Security Operations In A Large U.S. Seaport, Edmund Levy

Walden Dissertations and Doctoral Studies

Protecting U.S. transportation hubs against a wide variety of security threats, while avoiding undue interference with the normal operations of the hubs, is one of the greatest challenges facing security agencies. The problem addressed in this study was the limited information on the contributing factors to seaport security. The purpose of this case study was to explore issues that can inhibit efficiency of security agency operation and collaboration and to identify actions that have enhanced collaboration. Based on theories of organizational development, leadership, and security tradecraft, this study examined the activities related to maintenance of security at a large California …

The Impact Of Participative Communication On Organisational Cultural Change: Two Local Government Cases Of Change, Katie Turton

Theses: Doctorates and Masters

Managing change is of critical importance in organisations. Communication during the change process has been the subject of considerable and highly contested academic and managerial debate. In this study, The Impact of Participative Communication on Organisational Cultural Change: Two Local Government Cases of Change, communication during the change process was closely examined to see how, if at all, participative processes impact upon the adoption of change. As a result of this research a ‘Ladder of Employee Participation in Change Management’ was developed, to better understand the nature of participative communication and provide clarity for change practitioners who develop change communication …