Business Commons^™

Strategies To Reduce Voluntary Employee Turnover, Ieshia Renee Bradley

Walden Dissertations and Doctoral Studies

The cost of voluntary employee turnover is extremely high for organizations in the United States. In 2017, organizations lost over 114 million dollars in profits due to voluntary employee turnover. Business leaders who do not implement the retention strategies to prepare and maintain talent are at risk of losing employee productivity, translating into the organization's profitability. Grounded in Herzberg’s two-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies 6 managers from Tallahassee, Florida used to reduce voluntary employee turnover. Data were collected using semistructured interviews and company archival documents. Data were analyzed using …

Nigerian Women Entrepreneurs’ Strategies For Financial Inclusion: A Generic Qualitative Inquiry, Oluwatoyin Madein

Walden Dissertations and Doctoral Studies

Women in Nigeria are approximately 50% of the population and operate significantly in the micro, small, and medium enterprises. Women entrepreneurs in Nigeria are experiencing business failure, early exit, stagnant growth, and low return on investment due to inadequate finance. This study’s specific management problem is that many women entrepreneurs in Nigeria lack strategies to develop financial literacy and access to external loans for business sustainability. Using the concepts of financial inclusion and financial exclusion, the purpose of this qualitative inquiry was to explore the strategies women entrepreneurs use and whether they have the required experience and knowledge of financial …

Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich

Walden Dissertations and Doctoral Studies

AbstractProjects are used to implement the organization's strategic goals, but high failure rates reduce projects' effectiveness in successfully achieving goals. High failure rates reduce project managers’ effectiveness of projects in successfully achieving goals. Senior leaders and project managers are unable to deliver successful projects due to unmanaged risks. Grounded in expected utility theory, the purpose of this quantitative correlational study was to examine the relationship between risk identification, risk responses, and project success. A survey was created in SurveyMonkey® and distributed on LinkedIn. Survey responses were analyzed from 71 project managers with at least five years of experience in Washington, …

Leadership Strategies For Success Of Small To Medium Urban Enterprises, Gregory Ricardo Jackson

Walden Dissertations and Doctoral Studies

Despite the important role small businesses play in economic success, 50% of small businesses fail within 5 years of startup. Some small-to-medium enterprise (SME) owners cannot sustain operations and face closure because of a lack of leadership strategies to operate their business successfully. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies that have been successful for SME owners in urban areas to sustain their business more than 5 years. The participants were 3 SME owners in urban areas of Atlanta, Georgia, who have been in business for more than …

Strategies For Outsourcing Manufacturing In The Caribbean, Cindy Labossiere-Auguste

Walden Dissertations and Doctoral Studies

Ineffective outsourcing strategies fail to overcome cultural challenges. Outsourcing apparel industry leaders who fail to overcome cultural barriers negatively impact the organization's financial growth and trajectory. Grounded in the theory of constraints, the purpose of this qualitative single case study was to explore the strategies apparel industry leaders use to overcome cultural barriers when outsourcing internationally. Participants comprised 3 North American apparel company leaders who successfully implemented strategies to overcome outsourcing challenges in the Caribbean. Data were collected using semistructured interviews and reviewing company documents. Yin’s 5-step approach, methodological triangulation, and thematic analysis were used to analyze the data. Three …

The Relationship Between Program Leadership, Resident Physicians’ Wellbeing, And Quality Of Care, Fatima Msheik

Walden Dissertations and Doctoral Studies

Research studies have shown that organizational leadership and support affect organizational outcomes in many sectors, including healthcare. However, less is known about how organizational leadership influences the quality of patient care by physicians. This study was guided by the perceived organizational support theory and leader-member exchange theory that provide general understanding of how supportive leadership influences staff wellbeing and productivity. Ninety-five resident physicians residing in Lebanon participated in this cross-sectional study and completed an online survey, which consisted of demographics and five tools, namely, the Leader-Member Exchange 7, Perceived Organization Support 8, Maslach Burnout Inventory 7, Utrecht Work Engagement 9, …

Leadership Techniques To Catalyze Organizational Productivity In Small Consulting Firms, Benjamin Philip Zapien

Walden Dissertations and Doctoral Studies

AbstractSmall business owners employ 47% of the U.S. labor force, yet 50% of small businesses do not survive beyond 5 years. This failure can impact approximately 29% of the U.S. workforce. Therefore, this study is important to small business owners because the research and findings may help them evaluate their leadership techniques, which may help them improve their organizational productivity and survive. Grounded in the vertical dyad linkage theory, the purpose of this multiple case study was to explore effective leadership strategies small business firm leaders used to maintain a steady growth of their organizations past the initial 5-year life …

Table Of Contents Jitim Vol 29 Issue 2, 2020

Journal of International Technology and Information Management

Table of contents

Integrated Report 2020; Adapt+Thrive; Aicpa Annual Report, 2020, Association Of International Professional Accountants

AICPA Annual Reports

No abstract provided.

Enabling Flexibility Through Strategic Management Of Complex Engineering Systems, Walter Louis Barnes Ii

Doctoral Dissertations

”Flexibility is a highly desired attribute of many systems operating in changing or uncertain conditions. It is a common theme in complex systems to identify where flexibility is generated within a system and how to model the processes needed to maintain and sustain flexibility. The key research question that is addressed is: how do we create a new definition of workforce flexibility within a human-technology-artificial intelligence environment?

Workforce flexibility is the management of organizational labor capacities and capabilities in operational environments using a broad and diffuse set of tools and approaches to mitigate system imbalances caused by uncertainties or changes. …

Been There, Done That: Quasi-Experimental Evidence About How, Why, And For Who, A Previous Visit Might Increase Stopover Destination Loyalty, Steven Pike, Filareti Kotsi, Frank Mathmann, Di Wang

All Works

© 2020, © 2020 Informa UK Limited, trading as Taylor & Francis Group. Despite stopovers being a part of long-haul air travel since commercial flights commenced over 80 years ago, the first published research on the phenomenon did not appear until 2016. Also, even though destination image has been the most researched construct in the destination marketing literature, no studies had measured perceptions of a destination in the context of a stopover until 2018. This study makes a contribution to this emerging research field by reporting how a quasi-experimental design found previous visitation enhances destination image and destination loyalty in …

A Supply Chain Equilibrium Model With General Price-Dependent Demand, Younes Hamdouch, Kilani Ghoudi

All Works

The concept of supply chain equilibrium has been widely employed to solve real-life cases. Under this concept, decisions makers move simultaneously and compete in a noncooperative manner to achieve a supply chain network equilibrium. This paper proposes a supply chain network equilibrium model consisting of multiple raw material suppliers, manufacturers and retailers. Unlike previous studies, we assume that the demand for the product at each retail outlet is modeled as general stochastic functions of price that encompass additive-multiplicative demand models used in previous studies. Under general price-dependent demand functions, we derive the optimality conditions of suppliers, manufacturers and retailers, and …

Introversion And Online Word-Of-Mouth Behavior : What Roles Do Review Website Design And Product Design Play?, Shu Ting Lau

Lingnan Theses (MPhil & PhD)

This research investigates the online review behavior of introverted customers. Introversion is a major personality trait that has been widely discussed in many personality theories. This thesis includes two essays. Essay 1 investigates how the design of an online review website can affect the willingness to do an online review of introverts. Based on the arousal theory, it is hypothesized that introverted consumers, because of their avoidance of arousal, would have a higher willingness to do online review in an environment where other users’ feedback is not allowed, but this design does not affect extroverts. These predictions are confirmed by …

A Test Of The Generalized Yunus Equation And Its Implications For Microcredit In The Philippines, Jasmin-Mae Santos Luy

DLSU Business & Economics Review

Microcredit is one of the most important financial services offered by microfinance institutions (MFIs) in the Philippines. Loan repayment by frequent installments faces the challenge of possible random delays, which leads to random interest rates. Such randomness affects both microlenders and borrowers. This research utilizes a mathematical model called the generalized Yunus equation (GYE) to study the microloan repayment process in the Philippine setting. Using this model, an explicit formula was formulated expressing the effective interest rate involved in repayment as a function of the time when the delay takes place, which closely approximates the actual values of the rate …

‘I’M My Own Boss…’: Active Intermediation And ‘Entrepreneurial’ Worker Agency In The Australian Gig-Economy, Tom Barratt, Caleb Goods, Alex Veen

Research outputs 2014 to 2021

Platform firm in the gig-economy are disrupting work as a social practice, production systems and recasting capital-labour relations. This qualitative study examines worker agency in the Australian food-delivery sector; a segment where platforms actively intermediate both product and labour markets. Within this sector, worker agency poses a potential challenge to platform-organisations; however this study reveals how these platforms’ work organisation and market regulation constrain agency potential. Shaped by the work’s spatio-temporal features, organisational fixes and institutional context, it is shown how food-delivery workers, transiently attached to the labour market, predominantly engage in ‘entrepreneurial agency’ – a low-level agency expression aimed …

The Use Of Twitter For Innovation In Business Markets, Helen Cripps, Abhay Singh, Thomas Mejtoft, Jari Salo

Research outputs 2014 to 2021

Purpose

The purpose of this research is to investigate the use of Twitter in business as a medium for knowledge sharing and to crowdsource information to support innovation and enhance business relationships in the context of business-to-business (B2B) marketing.

Design/methodology/approach

This study uses a combination of methodologies for gathering data in 52 face-to-face interviews across five countries and the downloaded posts from each of the interviewees' Twitter accounts. The tweets were analysed using structural topic modelling (STM), and then compared to the interview data. This method enabled triangulation between stated use of Twitter and respondent's actual tweets.

Findings

The research …

Leveraging Inter-Industry Spillovers Through Diy Laboratories: Entrepreneurship And Innovation In The Global Bicycle Industry, Peter Galvin, Nicholas Burton, Richard Nyuur

Research outputs 2014 to 2021

DIY laboratories have the potential to advance new technologies, products and services through the leveraging of low-cost facilities by entrepreneurial individuals. We add to this emerging understanding of the DIY phenomenon by investigating the prevalence, operations and contextual factors that impact the use of DIY laboratories in the bicycle industry. We find two contexts in which DIY laboratories are utilised to develop component-level innovations: first, DIY laboratories are utilised as a low-cost way to enter an industry where the entrepreneur lacks the necessary financial resources and rely upon bootstrapping to build their enterprise. Second, and more frequently, DIY laboratories were …

Sport Event Sponsorship Management From The Sponsee’S Perspective, Ashlee Morgan, Tracy Taylor, Daryl Adair

Research outputs 2014 to 2021

Sponsorship plays a critical role in the delivery of major sport events. To date, the majority of sponsorship research has focused on the sponsors’ perspective or consumer responses. Drawing upon brand alliance literature and relationship marketing theory, this paper discusses learnings from the management of sponsor-sponsee relationships at a major sport event. We provide insights from the sponsee (i.e., the event) perspective: this is intended to further our understanding of relationship management in the context of event sponsorship, as well as providing practical information for both event industry and sport industry practitioners. This case study produced three main findings in …

The Effect Of Switching Cost And Product Return Management On Repurchase Intent: A Case Study In The B2b Distribution Channel Context In Indonesia, Stanley Utomo Lesmono, Thomas Santoso, Serli Wijaya, Ferry Jie

Research outputs 2014 to 2021

Business-to-Business (B2B) market normally deals with fewer customers; thus it creates a close relationship between customers and sellers. This relationship must be managed in a way so that it can encourage customer willingness to purchase again. As such, switching cost risk will become less as the customers keep buying from the same channel. At the same time, good return management system also plays an important role for stimulating re-purchase intent in addition to other factors such as customer satisfaction and customer value. This study aimed to analyse the effect of switching cost and product return management on re-purchase intent with …

A Network Perspective Of Knowledge Transfer In Tourism, Hossein Raisi, Rodolfo Baggio, Llandis Barratt-Pugh, Gregory Willson

Research outputs 2014 to 2021

Efficient transfer of knowledge is the prerequisite for innovation and competitiveness of tourism destinations. This paper uses network analysis to examine inter-organizational knowledge transfer in Western Australian tourism. The findings indicate that Western Australian network has low connectivity and is highly centralized around public bodies with a hierarchical pattern. The network also exhibits few reciprocal relationships with limited boundary spanners. The findings improve the understanding of the Western Australian tourism knowledge network, its weaknesses and strengths, which can be used to make policies to have a more efficient and innovative destination. In addition, this research provides a model for future …

Participation In Change, Job Characteristics, And Hedonic Well‐Being Of Senior Public Managers: The Moderation Effect Of Change Information, Stephen T. Teo, Diep Nguyen, Azadeh Shafaei, David Pick

Research outputs 2014 to 2021

This study contributes to Hobfoll's Conservation of Resources theory by testing a moderated mediation model of the relationship between participation in change and senior managers’ hedonic well‐being. Using data collected from 266 Australian senior managers employed in the Commonwealth and State public sector, we tested the interaction of participation in change and change information with job satisfaction, an example of hedonic well‐being at work. Findings from the path analysis produced two new insights. First, both participation in change and information about change are key resources that senior managers can deploy to protect and enhance their job satisfaction. Second, information about …

Understanding Early-Stage Firm Performance: The Explanatory Role Of Individual And Firm Level Factors, Pi-Shen Seet, Noel Lindsay, Fredric Kropp

Research outputs 2014 to 2021

Purpose:

This study presents and validates a theoretical model linking individual characteristics of the founding or lead innovative entrepreneur of a start-up venture – the entrepreneur’s values, entrepreneurial attitudes and entrepreneurial self-efficacy – to the firm’s entrepreneurial orientation (EO) and market orientation (MO) and, ultimately, to firm performance.

Design/methodology/approach:

We conducted a survey on a stratified random sample of founders of early-stage South Australian micro- and small enterprises with a response rate of 24% (N 5 204). Structural equation modelling was used to evaluate the model.

Findings:

The study found that there is a significant relationship between the individual lead …

Putting The Entrepreneur Back Into Entrepreneurial Ecosystems, Andrei Alexander Lux, Flavio Romero Macau, Kerry Brown

Research outputs 2014 to 2021

Purpose

This paper extends entrepreneurial ecosystems theory by testing how aspects of the local business environment affect individual entrepreneurs' ability to translate their personal resources into firm performance.

Design/methodology/approach

Data were collected from 223 business owners across Australia. Moderation hypotheses were tested using multiple hierarchical regression and confirmed with the Preacher and Hayes (2004) bootstrapping method.

Findings

The results show that business owners' psychological capital, social capital and entrepreneurial education directly affect their individual firm performance. These positive relations are moderated by specific aspects of the business environment, such that they are stronger when the environment is more favorable.

Originality/value …

Does R&D Expenditure Volatility Affect Stock Return?, Erwei Xiang, Dominic Gasbarro, Grant Cullen, Wenjuan Ruan

Research outputs 2014 to 2021

The relation between the volatility of R&D expenditure and stock return may be influenced by disruptive adjustment costs, emerge from earnings management, or reflect the actions of managers attempting to control the overinvestment of technocrats. Using 5,178 publicly listed US firms from 1980 to 2018, we find a negative relation between R&D volatility and return, which is moderated by firm size. We conclude that investors react negatively to the disruptive effect of changes to R&D expenditure, except for small firms. In small firms, the benefit of the governance mechanism of varying R&D expenditure to control overinvestment outweighs the cost of …

Cross-Docking: A Systematic Literature Review, Reza Kiani Mavi, Mark Goh, Neda Kiani Mavi, Ferry Jie, Kerry Brown, Sharon Biermann, Ahmad A. Khanfar

Research outputs 2014 to 2021

This paper identifies the major research concepts, techniques, and models covered in the cross-docking literature. A systematic literature review is conducted using the BibExcel bibliometric analysis and Gephi network analysis tools. A research focus parallelship network (RFPN) analysis and keyword co-occurrence network (KCON) analysis are used to identify the primary research themes. The RFPN results suggest that vehicle routing, inventory control, scheduling, warehousing, and distribution are most studied. Of the optimization and simulation techniques applied in cross-docking, linear and integer programming has received much attention. The paper informs researchers interested in investigating cross-docking through an integrated perspective of the research …

Let The Data Speak: Using Rigour To Extract Vitality From Qualitative Data, Alistair J. Campbell

Research outputs 2014 to 2021

Qualitative data can be gathered from an array of rich sources of research information. One of the popular ways to collect this data is by interviewing a range of experts on the topic, followed by transcription, resulting in a database of written documents, often supplemented by other documented data that informs the topic. Thematic or Content Analysis can then be used to explore the data and identify themes of meaning that enlighten the research topic, with the themes being gathered into nodes. The researcher now has an array of nodes, which needs to be organised into a coherent model, and …

Pro-Human Economic Indicators And Their Relationship With Environmental Sustainability In Asean Countries: Analyzing Human Capital Investment, Brain Drain And Immigration Through Panel Data, Soheil Kazemian, Ahmed Abdullah Saad Al-Dhubaibi, Norlaila Md Zin, Zuraidah Mohd Sanusi, Zalina Zainudin

Research outputs 2014 to 2021

© 2020 The focus on the human development indicators has been increasing. A number of studies focusing on the institutional and economic effects of immigration, brain drain and development of human capital through increased investments has been performed. However, the present study evaluates the effects of these variables on the environmental sustainability of the ASEAN countries for the period ranging 1990-2019. The study evaluates the causal and magnitude of these indicators on the environmental sustainability. The study focuses on the evaluation of the data by means of a unit root test, panel cointegration test, estimation procedure and the causality analysis. …

“... A Bit Of A Joke”: Policy And Workplace Bullying, Margaret Hodgins, Duncan Lewis, Sarah Maccurtain, Patricia Mcnamara, Victoria Hogan, Lisa Pursell

Research outputs 2014 to 2021

© The Author(s) 2020. Workplace bullying is pervasive and has negative impacts on organizations and their employees. Despite this, organizations generally do not deal well with the problem. Anti-bullying, or Dignity-at-Work policies, do not adequately protect employees from the harms caused by bullying. This study, based on data from the 2018 Irish Workplace Behavior Study, explores experience of organizational responses to workplace bullying, drawing on interviews with participants from three large Irish organizations. One overarching theme and five sub themes emerged from the thematic content analysis, reinforcing earlier findings regarding the complex and problematic nature of workplace bullying and opaque …

Identifying The Critical Factors Of Sustainable Manufacturing Using The Fuzzy Dematel Method, Luwei Jiang, Tenghao Zhang, Yanfei Feng

Research outputs 2014 to 2021

© 2020 Luwei Jiang et al., published by Sciendo 2020. The burgeoning trend of globalization gives rise to the formation of the manufacturing ecosystem. This study aims to identify the critical factors of sustainable manufacturing for countries and regions across the globe finding their unique ecological niches. From the perspective of the ecological niche, we develop an evaluation system of the manufacturing niche. By using the fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) method, the critical factors, and its causal relationships of the manufacturing niche can be quantified and visualized. The results indicate that: (1) the evaluation system of the …

Integrated Assessment—How Does It Help Unpack Water Access By Marginalized Farmers?, Serena H. Hamilton, Wendy S. Merritt, Mahanambrota Das, M. Wakilur Rahman, Sumana S. Bhuiya, Lucy Carter, Michaela Cosijn, Christian H. Roth, Sambhu Singha, Geoffrey J. Syme

Research outputs 2014 to 2021

© 2020 by the authors. Licensee MDPI, Basel, Switzerland. Water is critical to the lives and livelihoods of rural communities in developing countries; however, access to water can be inequitable within communities. This paper uses a generalized integrated assessment approach to explore the determinants of water access by marginalized farmers in two villages in coastal Bangladesh, before and after the setup of local water institutions. The study was part of a broader project aimed at promoting socially inclusive agricultural intensification. An integrative framework was developed in this study to capture and link the diverse range of factors that influence the …