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2020

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Full-Text Articles in Business

Sustainability Strategies Of Small Business Owners In Northcentral Texas, Danielson Ledum Dukor Jan 2020

Sustainability Strategies Of Small Business Owners In Northcentral Texas, Danielson Ledum Dukor

Walden Dissertations and Doctoral Studies

While small businesses contribute significantly to job creation in the United States, they fail financially at alarming rates. Fifty percent of small businesses survive 5 years or longer, and only one-third of small business startups survive more than 10 years. Owners of small businesses could benefit from strategies used to mitigate the small firms’ failure rate by obtaining suitable leadership values and skills, understanding the business’s nature, and engaging in financial planning. Grounded in Schumpeter’s entrepreneurship theory, the purpose of this qualitative multiple case study was to explore strategies small home health business owners used to sustain their businesses beyond …

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Therapeutic Communication Skills For Nurses Working With People Living With Hiv, Charaine Ferguson Jan 2020

Therapeutic Communication Skills For Nurses Working With People Living With Hiv, Charaine Ferguson

Walden Dissertations and Doctoral Studies

Internalized stigma experienced by people living with HIV (PLWH) has been associated with numerous untoward health outcomes. Nurses' and healthcare professionals’ ability to effectively communicate can significantly affect the experience of stigma in PLWH. The practice-focused question was whether an interactive educational project could improve the knowledge and intent to use collective communication skills in nurses. This project uses concepts from Peplau's interpersonal relationship theory, principles of therapeutic communication, and unconscious bias. Online training content included patient testimonials related to stigma, discussions of unconscious bias by the Institute for Healthcare Improvement and Mayo Clinic professionals, review of Harvard University’s Implicit …

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Nonprofits’ Financial Health And Healthy People 2020 California Program Outcomes, Tammie Vanessa Johnson-Lozolla Jan 2020

Nonprofits’ Financial Health And Healthy People 2020 California Program Outcomes, Tammie Vanessa Johnson-Lozolla

Walden Dissertations and Doctoral Studies

Nonprofit organizations (NPOs) are essential for implementing U.S. health promotion policies such as the Healthy People 2020 Nutrition and Weight Status 9, 10.4, and 15.1 program goals. Obtaining and sustaining NPO funding are pervasive problems. Prior research has focused primarily on NPO financial measures without taking into consideration a conjoint assessment of program outcomes connected to their primary mission. This study examined the influence of financial, accountability, and transparency measures on a selection of California NPOs whose program goals focused on Healthy People 2020 nutritional outcomes. Using Mohr’s program theory lens, this quantitative study examined financial strategies and administrative components …

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Strategies For Small Business Sustainability Beyond 5 Years In New Restaurant Industry, Alexandria Norma Wilhoite Jan 2020

Strategies For Small Business Sustainability Beyond 5 Years In New Restaurant Industry, Alexandria Norma Wilhoite

Walden Dissertations and Doctoral Studies

More than half of small businesses in the United States are unsustainable within the first five years of existence. Small business owners who do not implement successful and sustainable strategies are at a high risk of failure. Grounded in the resource-based view theory, the purpose of this qualitative multiple case study was to explore strategies that some small restaurant owners use to sustain business beyond five years. The participants included three small business owners in Connecticut who have been in business for five years. Data were collected from semistructured interviews, company websites, and company documents. Yin’s 5-step thematic analysis was …

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Competitive Strategies To Improve Small And Medium Enterprise Sales, Adeola Oluwakemi Ogunyemi Jan 2020

Competitive Strategies To Improve Small And Medium Enterprise Sales, Adeola Oluwakemi Ogunyemi

Walden Dissertations and Doctoral Studies

AbstractSmall and medium enterprises (SMEs) are the mainstay of both developed and developing countries by contributing to employment, revenue, and value added. SMEs, however, are not often able to grow because of a lack of appropriate growth strategies. Grounded in Porter’s dynamic theory of strategy, the purpose of this qualitative multiple case study was to explore strategies retail SME owners in Lagos, Nigeria, used to grow sales. The participants were a census of five retail SME business owners who successfully implemented strategies to grow sales. The data collection sources included semistructured interviews, direct observation, company documents, and reflective journals. Based …

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Strategies Managers Use To Improve Software Project Success And Profitability, Sylvester Nnabugo Otiji Jan 2020

Strategies Managers Use To Improve Software Project Success And Profitability, Sylvester Nnabugo Otiji

Walden Dissertations and Doctoral Studies

AbstractBusiness leaders of global software companies invest a significant amount of human capital, time, and funds for software innovation and development projects. However, between 1994 and 2016, the majority of global software projects failed. Some business leaders in software firms operate below a profitable level because they lack strategies to improve software project performance. Grounded in the contingency theory, the purpose of this qualitative multiple case study was to explore strategies managers in software firms use to improve software project success rate and profitability. The participants were 6 software managers from 2 software firms in the District of Columbia, Maryland, …

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Strategies For Decreasing Employee Turnover In Retail Organizations, Mathias Oni-Eseleh Jan 2020

Strategies For Decreasing Employee Turnover In Retail Organizations, Mathias Oni-Eseleh

Walden Dissertations and Doctoral Studies

High employee turnover in the retail sector affects organizations’ financial sustainability across the United States, costing them billions of dollars annually. Because of the high cost of employee turnover, retail sector leaders need to develop strategies for decreasing employee turnover in their organizations. Grounded in job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies retail sector leaders used to decrease employee turnover. The participants consisted of 5 purposefully selected retail sector leaders in the upstate region of New York, who successfully implemented strategies for decreasing employee turnover in their organizations. Data were collected from …

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Strategies For Retaining Talented Employees During Downsizing, Karen D. Smith Jan 2020

Strategies For Retaining Talented Employees During Downsizing, Karen D. Smith

Walden Dissertations and Doctoral Studies

Nonexistent talent management strategies can negatively impact retention levels of talented employees during downsizing. Human resource managers who struggle to retain talented employees are at risk of not maintaining a competitive advantage and business sustainability. Grounded in the institutional theory of downsizing, the purpose of this qualitative multiple case study was to explore strategies human resource managers use to retain talented employees during downsizing. Participants included 6 human resource leaders from Fortune 500 service industry corporations in metropolitan Atlanta, Georgia, who used talent management retention strategies to retain talented employees during downsizing. Data were collected from semistructured face-to-face interviews and …

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The Use Of Special Events To Promote Financial Sustainability In Nonprofit Organizations, Anora Snyder Jan 2020

The Use Of Special Events To Promote Financial Sustainability In Nonprofit Organizations, Anora Snyder

Walden Dissertations and Doctoral Studies

Services provided by nonprofit organizations (NPOs) benefit many individuals, but without the ability to raise adequate funds—an ongoing challenge—their ability to fulfill their mission is diminished. Hence, the use of, special events. But there are challenges related to being labor-intensive, meeting financial goals, obtaining sponsorship, donor development, event fatigue, competition from other events, marketing the event, and logistics of the event. The purpose of this multiple case study was to explore how 11 leaders of NPOs in Ohio implemented special events to contribute to the financial sustainability of the organization. Data were collected from interviews with participants and from internal …

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The Relationship Between Customer Relationship Management, Employee Retention, And Revenue, Bui Thanh Van Jan 2020

The Relationship Between Customer Relationship Management, Employee Retention, And Revenue, Bui Thanh Van

Walden Dissertations and Doctoral Studies

Downsizing campaigns and employee layoffs can result in poor customer service leading to service revenue losses. Understanding lost service revenue predictors is critical for leaders and managers to maintain and increase organizational growth and financial performance. Grounded in the service-profit chain theory, the purpose of this quantitative correlational study was to examine the relationship between customer relationship management (CRM), employee retention, and service revenue. Data were analyzed for 80 leaders and managers working in Vietnam’s industrial service field. The results of the multiple regression analysis indicated the full model, containing the 2 predictor variables (CRM and employee retention), was able …

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Using Human Capital Development To Reduce Healthcare Administrative Costs, Pamela J. Wyatt-Elkins Jan 2020

Using Human Capital Development To Reduce Healthcare Administrative Costs, Pamela J. Wyatt-Elkins

Walden Dissertations and Doctoral Studies

Some healthcare leaders are unable to address complex billing and insurance activities, which results in increased administrative costs and a significant reduction in revenue. Grounded in the theory of human capital development, the purpose of this qualitative single case study was to explore training and development strategies used by health care leaders to address complex billing and insurance requirements. The participants included 5 leaders from different areas of the revenue cycle in one healthcare organization in Michigan, who successfully implemented strategies to reduce administrative costs. Data were collected using semistructured interviews and a review of organizational documentation. Thematic analysis using …

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Knowledge Management, Innovations Systems, And Firm Performance, Henry Dion Young Jan 2020

Knowledge Management, Innovations Systems, And Firm Performance, Henry Dion Young

Walden Dissertations and Doctoral Studies

Small and medium sized-enterprise managers are unable to effectively manage employees’ knowledgeability and innovation systems successfully, which results in negative firm performance. Managers who do not consider employee knowledge management and the benefits related to innovation systems experience financial hardships within the organization. Grounded in the unified model of dynamic organizational knowledge creation theory, the purpose of this quantitative correlational study was to examine the relationship between knowledge management, innovation systems, and firm performance. Data were collected using SurveyMonkey to gather online survey responses from 80 small and medium-sized enterprise managers in California. The results of the standard multiple linear …

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Effective Strategies For Sustaining Small Retail Businesses, Eddie Dean Harris Jan 2020

Effective Strategies For Sustaining Small Retail Businesses, Eddie Dean Harris

Walden Dissertations and Doctoral Studies

Small business owners have major issues in sustaining their businesses. Small business owners who do not use successful strategies to sustain their businesses are destined to fail. Grounded by the systems theory, the purpose of this qualitative multiple case study was to explore effective strategies for sustaining small retail businesses beyond 5 years. The participants comprised 6 small business owners who successfully sustained their business beyond 5 years in Memphis, Tennessee. Data were collected using semistructured interviews and reviewing company documents and analyzed using Yin's 5-step process. The 4 themes that emerged from this study were: be adaptive to external …

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Effective Strategies To Reduce Employee Absenteeism Amongst Canadian Female Employees, Sue Haywood Jan 2020

Effective Strategies To Reduce Employee Absenteeism Amongst Canadian Female Employees, Sue Haywood

Walden Dissertations and Doctoral Studies

High absenteeism in female employees costs Canadian hospitals millions of dollars annually. Leaders of Canadian hospitals who lack strategies to reduce absenteeism in female employees witness significant financial losses in their organizations. Grounded in Herzberg's two-factor theory, the purpose of this multiple case study was to explore strategies Canadian hospital leaders used to reduce absenteeism in female employees. Data were collected from semistructured interviews, annual reports, and publicly available datasets relating to hospital retention strategies and were analyzed using a thematic analysis. Four themes on strategies to reduce absenteeism emerged: creating a supportive stance towards absenteeism, investing in mental health …

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Strategies To Stimulate Innovation For Improving The Financial Performance Of Small And Medium Enterprises, Jefferson Lawrence Jan 2020

Strategies To Stimulate Innovation For Improving The Financial Performance Of Small And Medium Enterprises, Jefferson Lawrence

Walden Dissertations and Doctoral Studies

While small and medium enterprises (SMEs) contribute significantly to job creation, failure rates among SMEs within the first 5 years are as much as 40%. Leaders of SMEs could benefit from strategies to effectively integrate innovation into their business practices to avoid financial failure. Grounded in Christensen's disruptive innovation theory, the purpose of this qualitative single case study was to explore strategies leaders of SMEs use to effectively integrate innovation into their business practices to avoid financial failure. The participants comprised 3 business leaders in Trinidad and Tobago with successful experience integrating innovation into their business practices to avoid financial …

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Information Technology Strategies Automotive Retailers Use To Improve Customer Retention, Alexious Mulemba Jan 2020

Information Technology Strategies Automotive Retailers Use To Improve Customer Retention, Alexious Mulemba

Walden Dissertations and Doctoral Studies

Business managers in the automotive retail industry face challenges in retaining customers in sales operations. Automotive business managers' failure to retain customers negatively affects sales, revenue, and sustainable business performance. Grounded in expectation-confirmation theory, the purpose of this qualitative multiple case study was to explore the IT strategies some business managers use in the automotive retail industry to retain customers. The participants comprised 4 business managers from 2 automotive retail dealerships in the Western Region of Saudi Arabia, who used IT strategies to retain customers. Data were collected from semistructured interviews, interview notes, and company documents. Four themes emerged: customer …

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Managing Brand Value For Increased Patronage, Victor Tiwalola Olufemi Jan 2020

Managing Brand Value For Increased Patronage, Victor Tiwalola Olufemi

Walden Dissertations and Doctoral Studies

Information technology service providers (ITSPs) with low customer patronage may not remain competitive and could fail. Business leaders of ITSPs need to implement successful brand marketing strategies to gain consumers' confidence and increase patronage for their organizations' long-term sustainability. Grounded in the brand equity model, the purpose of this qualitative multiple case study was to explore brand marketing strategies ITSPs implement to increase patronage. The participants included nine business leaders from three ITSPs in Lagos, Nigeria, who successfully implemented brand marketing strategies to increase patronage. Data were collected from semistructured interviews, reflective notes, and review of public documents obtained from …

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Financial Viability Strategies For Leaders Of Small, Private, Nonprofit Universities, Elizabeth Ann Postlewaite Jan 2020

Financial Viability Strategies For Leaders Of Small, Private, Nonprofit Universities, Elizabeth Ann Postlewaite

Walden Dissertations and Doctoral Studies

The percentage of full-time college students decreased by 7% in the United Statesbetween 2010 and 2018. Modern university leaders confront difficult decisions regarding their institutions' future because of financial challenges related to reduced tuition revenue. Grounded in the theory of diffusion of innovations and the balanced scorecard, the purpose of this qualitative multiple case study was to explore strategies leaders of small, nonprofit, private universities use to remain financially viable in a highly competitive environment. The participants included 6 university leaders from 2 small, private, nonprofit universities in the Midwest and Mid-Atlantic regions of the United States who implemented successful …

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Strategies For Reducing The Risk Of Data Breach Within The Internet Cloud, Latasha Rivers Jan 2020

Strategies For Reducing The Risk Of Data Breach Within The Internet Cloud, Latasha Rivers

Walden Dissertations and Doctoral Studies

Businesses are increasingly incorporating cloud computing into their current business models. With this increase, security breach exposure has also increased, causing business leaders to be concerned with financial hardship, operational disruption, customer turnover, and customer confidence loss due to personal data exposure. Grounded in the integrated system theory of information security management, the purpose of this qualitative multiple case study was to explore successful strategies some information security leaders in the aerospace and defense contractor industry use to protect cloud-based data from security breaches. The participants were 7 information security leaders from 7 different aerospace and defense contractor companies located …

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Strategies To Improve Knowledge Management Initiatives In Oil And Gas Companies, Aissatou Oumar Seydi Jan 2020

Strategies To Improve Knowledge Management Initiatives In Oil And Gas Companies, Aissatou Oumar Seydi

Walden Dissertations and Doctoral Studies

According to a study by the Society of Petroleum Engineers, oil and gas industry experts estimated a loss of 231,000 years of cumulative experience and knowledge due to retirements. Strategies to improve knowledge management initiatives are important for oil and gas industry business leaders seeking to maintain, sustain, and develop knowledge in their organizations. Grounded in knowledge creation theory, the purpose of this qualitative single case study was to explore strategies that business leaders use to improve knowledge management initiatives with their employees in an oil and gas company located in Lagos, Nigeria. Data were collected from semistructured interviews completed …

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Strategies Leaders In Nonprofit Organizations Use To Expand Capacity, Reginald A. Stanley Jan 2020

Strategies Leaders In Nonprofit Organizations Use To Expand Capacity, Reginald A. Stanley

Walden Dissertations and Doctoral Studies

Nonprofit organizations impact the community and make substantial contributions to organizations, individuals, communities, and the environment, but many struggle to continue to grow. Supporting growing demands to provide support to communities with a reduction in available resources threatens nonprofit organizations' survivability and effectiveness. Grounded in general system theory, the purpose of this qualitative single case study was to explore strategies leaders of a small nonprofit organization in southern California used to grow their organization to serve a larger population. The participants comprised 3 nonprofit leaders with documented success at developing and growing their business. Data were collected from semistructured interviews …

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Relationship Between Information Technology Integration, Senior Leadership Involvement In Postmerger Integration, And Merger Performance, Francis Tella Jan 2020

Relationship Between Information Technology Integration, Senior Leadership Involvement In Postmerger Integration, And Merger Performance, Francis Tella

Walden Dissertations and Doctoral Studies

AbstractIneffective post-merger performance places an organization at financial risk. Health care leaders are concerned with post-merger performance because of the high rate of post-merger failure and the significant economic and social impact that hospitals have on their communities. Grounded in Haspeslagh and Jemison's post acquisition integration framework, the goal of this quantitative ex post facto study was to evaluate the relationship between information technology integration, senior leadership involvement in post-merger integration, and post-merger performance. Secondary data were collected from the Center for Medicare and Medicaid Hospital Compare and the American Hospital Association's annual survey databases for 2018. Data from Irving …

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Nigeria Small And Medium Enterprise Sustainability Strategies, Elizabeth Olufunmilayo Ajibola Jan 2020

Nigeria Small And Medium Enterprise Sustainability Strategies, Elizabeth Olufunmilayo Ajibola

Walden Dissertations and Doctoral Studies

Small and medium enterprises (SMEs) contribute to economic development and create 80% of the jobs in Nigeria. However, 80% of SMEs are not sustained beyond 5 years. Grounded in stakeholder theory, the purpose of this qualitative multiple case study was to explore strategies SME owners used to sustain their businesses beyond 5 years. Three SME owners who have sustained their businesses over 5 years in the Southwest region of Nigeria were purposefully selected to participate in this study. Data were collected through semistructured interviews and other business documents. Thematic analysis was used to analyze the data using comparison method, and …

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Overcoming Barriers To Sustainability Of Female Entrepreneurship In Nigeria, Ndudi Bowei Jan 2020

Overcoming Barriers To Sustainability Of Female Entrepreneurship In Nigeria, Ndudi Bowei

Walden Dissertations and Doctoral Studies

AbstractAfrica has the highest rate of women entrepreneurs worldwide, and women in Nigeria outnumber men in entrepreneurial endeavors and make contributions to economic growth. Yet, women entrepreneurs in Africa and Nigeria face barriers that restrict business growth and hinder opportunities for sustaining profitable businesses. The purpose of this qualitative descriptive study was to explore the strategies female entrepreneurs in Nigeria use to overcome barriers to sustaining profitable entrepreneurial business ventures. The conceptual framework for the study was based on integration of the 5M gender-aware entrepreneurship theory–market, money, management, motherhood, meso, and macro environment–and women empowerment framework. Data was collected by …

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Strategies To Reduce Voluntary Employee Turnover, Ieshia Renee Bradley Jan 2020

Strategies To Reduce Voluntary Employee Turnover, Ieshia Renee Bradley

Walden Dissertations and Doctoral Studies

The cost of voluntary employee turnover is extremely high for organizations in the United States. In 2017, organizations lost over 114 million dollars in profits due to voluntary employee turnover. Business leaders who do not implement the retention strategies to prepare and maintain talent are at risk of losing employee productivity, translating into the organization's profitability. Grounded in Herzberg’s two-factor theory of motivation, the purpose of this qualitative multiple case study was to explore strategies 6 managers from Tallahassee, Florida used to reduce voluntary employee turnover. Data were collected using semistructured interviews and company archival documents. Data were analyzed using …

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Nigerian Women Entrepreneurs’ Strategies For Financial Inclusion: A Generic Qualitative Inquiry, Oluwatoyin Madein Jan 2020

Nigerian Women Entrepreneurs’ Strategies For Financial Inclusion: A Generic Qualitative Inquiry, Oluwatoyin Madein

Walden Dissertations and Doctoral Studies

Women in Nigeria are approximately 50% of the population and operate significantly in the micro, small, and medium enterprises. Women entrepreneurs in Nigeria are experiencing business failure, early exit, stagnant growth, and low return on investment due to inadequate finance. This study’s specific management problem is that many women entrepreneurs in Nigeria lack strategies to develop financial literacy and access to external loans for business sustainability. Using the concepts of financial inclusion and financial exclusion, the purpose of this qualitative inquiry was to explore the strategies women entrepreneurs use and whether they have the required experience and knowledge of financial …

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Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich Jan 2020

Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich

Walden Dissertations and Doctoral Studies

AbstractProjects are used to implement the organization's strategic goals, but high failure rates reduce projects' effectiveness in successfully achieving goals. High failure rates reduce project managers’ effectiveness of projects in successfully achieving goals. Senior leaders and project managers are unable to deliver successful projects due to unmanaged risks. Grounded in expected utility theory, the purpose of this quantitative correlational study was to examine the relationship between risk identification, risk responses, and project success. A survey was created in SurveyMonkey® and distributed on LinkedIn. Survey responses were analyzed from 71 project managers with at least five years of experience in Washington, …

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Leadership Strategies For Success Of Small To Medium Urban Enterprises, Gregory Ricardo Jackson Jan 2020

Leadership Strategies For Success Of Small To Medium Urban Enterprises, Gregory Ricardo Jackson

Walden Dissertations and Doctoral Studies

Despite the important role small businesses play in economic success, 50% of small businesses fail within 5 years of startup. Some small-to-medium enterprise (SME) owners cannot sustain operations and face closure because of a lack of leadership strategies to operate their business successfully. Grounded in the transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies that have been successful for SME owners in urban areas to sustain their business more than 5 years. The participants were 3 SME owners in urban areas of Atlanta, Georgia, who have been in business for more than …

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Strategies For Outsourcing Manufacturing In The Caribbean, Cindy Labossiere-Auguste Jan 2020

Strategies For Outsourcing Manufacturing In The Caribbean, Cindy Labossiere-Auguste

Walden Dissertations and Doctoral Studies

Ineffective outsourcing strategies fail to overcome cultural challenges. Outsourcing apparel industry leaders who fail to overcome cultural barriers negatively impact the organization's financial growth and trajectory. Grounded in the theory of constraints, the purpose of this qualitative single case study was to explore the strategies apparel industry leaders use to overcome cultural barriers when outsourcing internationally. Participants comprised 3 North American apparel company leaders who successfully implemented strategies to overcome outsourcing challenges in the Caribbean. Data were collected using semistructured interviews and reviewing company documents. Yin’s 5-step approach, methodological triangulation, and thematic analysis were used to analyze the data. Three …

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The Relationship Between Program Leadership, Resident Physicians’ Wellbeing, And Quality Of Care, Fatima Msheik Jan 2020

The Relationship Between Program Leadership, Resident Physicians’ Wellbeing, And Quality Of Care, Fatima Msheik

Walden Dissertations and Doctoral Studies

Research studies have shown that organizational leadership and support affect organizational outcomes in many sectors, including healthcare. However, less is known about how organizational leadership influences the quality of patient care by physicians. This study was guided by the perceived organizational support theory and leader-member exchange theory that provide general understanding of how supportive leadership influences staff wellbeing and productivity. Ninety-five resident physicians residing in Lebanon participated in this cross-sectional study and completed an online survey, which consisted of demographics and five tools, namely, the Leader-Member Exchange 7, Perceived Organization Support 8, Maslach Burnout Inventory 7, Utrecht Work Engagement 9, …

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