Business Commons^™

Replies To Commentaries On "Management Textbooks As Propaganda, Kim S. Cameron, R. Duane Ireland, Robert N. Lussier, J. Randolph New, Stephen P. Robbins

Management Faculty Publications

In commenting on our article, "Management Textbooks as Propaganda," Professors Gilbert and Mir provide stimulating observations regarding the purpose of textbooks, the role of management in the world of organizations, and the fundamental purposes of education. In our first article, we attempted to make explicit the ideologies furthered by our textbooks and pointed out that faculty members-as ultimate gatekeepers of the academic management knowledge that students receive-should be aware of their individual ideologies and choose and use textbooks (and other course materials) accordingly. Textbooks serve an appropriate function in helping to identify and articulate the content of ideologies, valid and …

Shareholder As Ulysses: Some Empirical Evidence On Why Investors In Public Corporations Tolerate Board Governance, Lynn A. Stout

Cornell Law Faculty Publications

This Article evaluates two possible explanations for why shareholders of public corporations tolerate board control of corporate assets and outputs: the widely accepted monitoring hypothesis, which posits that shareholders rely on boards primarily to control the "agency costs" associated with turning day-to-day control over the firm over to self-interested corporate executives, and the mediating hypothesis, which posits that shareholders also seek to "tie their own hands" by ceding control to directors as a means of attracting the extracontractual, firm-specific investments of such stakeholder groups as executives, creditors, and rank-and- file employees.

Part I reviews each hypothesis and concludes that each …

Viewing The Learning Process: Assessment Via Usability Testing, Vicki M. Eller, Steve Eugene Watkins, Richard H. Hall

Business and Information Technology Faculty Research & Creative Works

Learning through Computer-Based Activities Provides a Multi-Modal Approach in Which the User Can Select the Educational Media and Process. Effective Development of These Activities Requires an Understanding of User Interactivity. Traditional Assessment, Such as Test Scores and Subjective Surveys, Looks at End Results and Attitudes. This Method Does Not Monitor the Learning Process. in Particular Developer Needs to Accommodate Diverse Usage Preferences and Choices. Hence, Assessment Should Involve Usability Measures that Are Quantitative and Qualitative. Usability Testing Records Usage Patterns and User Reactions. a Usability Laboratory Was Created at the University of Missouri-Rolla. It is Supplements the Traditional Assessment for …

Modularity And The Product Lifecycle, Peter Cebon, Oscar Hauptman, Chander Shekhar

Research Collection Lee Kong Chian School Of Business

Product lifecycle theory, which underlies theories of technical innovation in economics, strategy, marketing, and operations management, is based implicitly on the assumption that products are integrated wholes. The modularization of products undermines the specific synergies which drive the product lifecycle, and this undermining has impacts spanning from the structure of individual organizations to the structure of economies and the definition of industries.

The Mediating Role Of Organizational Learning Between Absorptive Capacity And Performance In Companies Employing Enterprise Resource Planning Software, Edith Galy

Theses and Dissertations - UTB/UTPA

This dissertation focuses on the acquisition of information systems technology and how the acquisition of information systems (IS) can improve the performance of a firm. The central purpose of this dissertation is to contribute to the literature that explains the success of IS projects. It addresses the organizational processes that contribute to the successful implementation of IS, and explains why some organizations achieve financial returns and strategic advantages from their IS efforts while others do not.

The population in this dissertation consists of top level IS executives in the US or Canada employed in firms who have implemented enterprise resource …

Three Essays On The Use Of Financial Derivatives By Latin American Banks In Brazil, Chile And Mexico, Andres E. Rivas-Chavez

Theses and Dissertations - UTB/UTPA

During the 1990s, Latin American countries implemented policies aimed at liberalizing their financial markets. Latin American countries deregulated the domestic financial and banking industries, removed controls on international capital flows, and promoted development of their domestic stock market. These countries implemented financial liberalization policies and programs in order to stimulate domestic savings and growth. Through financial liberalization they also attempted to reduce the direct intervention of the state in the economy and improve their financial infrastructure.

The implementation of such policies has led to an increase in capital flows to Latin America, an increase in the number of foreign banks, …

The Drivers And Antecedents Of Satisfaction, Trust, Commitment, And Loyalty Among Chinese Customers, Yun Chu

Theses and Dissertations - UTB/UTPA

This dissertation explores the relationship between satisfaction, trust, commitment, and loyalty among Chinese customers. The selection of China as the location for this study is due to a number of factors. China's economic expansion and recent ascension to full membership within the World Trade Association (WTO) has generated “excitement, uncertainty, and fear” (Ghoshal, 2003). In the recent past trade with China has grown at on average of 15 percent a year and foreign direct investment (FDI) into the country has grown even faster (Ghoshal, 2003). This growth may result in an interesting paradox. If China maintains just two thirds of …

The Effect Of Web Interface Features On Consumer Online Shopping Intentions, Jeffrey Sam Siekpe

Theses and Dissertations - UTB/UTPA

Amid the storm of hype over Internet adoption, it is observed that during the past years, organizations have taken considerable interest in eagerly acquiring computer hardware and software to implement electronic commerce (e-commerce) applications mostly to the detriment of human aspects of the information technology (IT) solutions (Freemantle, 2002; Lockwood & Lamp, 2000). Various Internet technologies, mostly the Web, have been implemented to offer online goods and services. Many credible estimates suggest that Internet buying and selling will account for close to $2 trillion of annual economic activity by 2004 (Citrin et al., 2003; Fry, 2000). While the promise of …

The Effect Of Personal And Managerial Capitalism On Firms' Capabilities In Colombia's Grupos Económicos, Carmen Leonor Martinez-Lopez

Theses and Dissertations - UTB/UTPA

Researchers have investigated business groups or grupos económicos and personal and managerial capitalism as separate topics. This dissertation integrates these concepts in order to study the effect of personal and managerial capitalism on firms' performance in Colombia's grupos económicos. Colombian grupos económicos were selected as the sample for this study for a number of reasons. For example, Colombian is ranked first in Latin America in the overall ranking for world competitiveness for countries with a population greater than 20 million (The World Competitiveness Year book, 2003). Although small by international standards (Reinhardt and Peres, 2000), since at least the …

Inside Unlv, Gian Galassi, Katrina Hudak, Carol C. Harter, Eric Sandgren, Tom Hagge

Inside UNLV

No abstract provided.

Changing Patterns X: Mortgage Lending To Traditionally Underserved Borrowers And Neighborhoods In Greater Boston, 1990-2002, Jim Campen

Gastón Institute Publications

The present study is the latest in a series of annual updates of the original report, Changing Patterns: Mortgage Lending in Boston, 1990-1993. Beginning in 1998, the reports’ geographic scope was expanded to include an examination of mortgage lending patterns in 27 cities and towns surrounding the city of Boston. In this year’s report, the geographic coverage has been further expanded t o include a total of 108 communities.

This introduction is followed by ten pages of text that identify some of the most significant findings that emerge from the extensive set of tables and charts that constitute the …

2003 December, Office Of Communications & Marketing, Morehead State University.

Morehead State Press Release Archive, 1961 to the Present

Morehead State University press releases for December of 2003.

An Investigation Of Consumer Online Trust And Purchase-Repurchase Intentions, Dan J. Kim, Donald Ferrin, Raghav Rao

Research Collection Lee Kong Chian School Of Business

There is little research on trust and satisfaction in the electronic commerce from a longitudinal (pre- and postpurchase) perspective. Based on previous frameworks and theories, this study developed a combined model of consumer trust and satisfaction in the context of Internet shopping. From the valance framework and expectation-confirmation theory, several prepurchase and post-purchase factors such as risk, benefit, consumer trust, expectation, confirmation, and satisfaction are investigated as research variables affecting consumer repurchase intention.

The results of the study show that trust is the strongest predictor of the consumer’s purchase intention. In addition, as in traditional consumer satisfaction studies, it holds …

The Structure Of Affect: Reconsidering The Relationship Between Negative And Positive Affectivity, Russell Cropanzano, Howard M. Weiss, Jeff M. S. Hale, Jochen Reb

Research Collection Lee Kong Chian School Of Business

During the past decade organizational scientists have devoted considerable research attention to the topic of workplace affect. Despite important advances, continued progress depends on a better understanding of the structure of affective experience. The goal of this paper is to review progress to date. In particular, we review evidence pertaining to four constructs that have been widely used to organize research on affect: positive affectivity, negative affectivity, hedonic tone, and affect intensity. We review various structural models pertaining to these four constructs, devoting special attention to integrative frameworks and future research needs. Corresponding au

To Pester Or Leave Alone: Lifetime Value Maximization Through Optimal Communication Timing, Xavier Dreze, Andre Bonfrer

Research Collection Lee Kong Chian School Of Business

The marketing literature has long acknowledged the importance of a customer’s lifetime value in customer relationship management. More recently, researchers have turned their attention to the links between satisfaction and both customer acquisition and retention strategies. In this paper, we are interested in understanding the impact of communication frequency on customer retention and ultimately on lifetime value. We develop a theoretical framework for managing a customer database and addressing the tradeoffs between value extraction and customer retention. An empirical application of this framework is conducted for permission-based email marketing in the entertainment industry. This application recognizes the customization ability underlying …

The Demand And Supply-Side Impact Of The Kimberly-Clark, Scott Paper Products Merger In The Facial Tissues Category, Andre Bonfrer, Jagmohan S. Raju

Research Collection Lee Kong Chian School Of Business

We investigate how market behavior changed in the facial tissues category, following the 1995/1996 Kimberly-Clark merger with Scott Paper Products in the paper products industry. The facial tissues category is of interest because the US Department of Justice (DOJ), anticipating reduced competition after the merger, imposed a consent decree, requiring that Scotts’ facial tissues brands be licensed out to a third party. We utilize a two-stage budgeting demand system developed by Deaton and Muellbauer (1980a), coupled with general form supply-side first order conditions to compare demand and competitive behavior before and after the merger. Our findings indicate that the merger …

Nurse Rostering Problems: A Bibliographic Survey, Brenda Cheang, Haibing Li, Andrew Lim, Brian Rodrigues

Research Collection Lee Kong Chian School Of Business

Hospitals need to repeatedly produce duty rosters for its nursing staff. The good scheduling of nurses has impact on the quality of health care, the recruitment of nurses, the development of budgets and other nursing functions. The nurse rostering problem (NRP) has been the subject of much study. This paper presents a brief overview, in the form of a bibliographic survey, of the many models and methodologies available to solve the NRP.

The Performance Implications Of Ownership Driven Governance Reform, Toru Yoshikawa, Phillip H. Phan

Research Collection Lee Kong Chian School Of Business

This paper explores the performance impact of recent changes in foreign shareholdings and boardroom reforms in Japan. Empirical research on the impact of reform on the Japanese corporate governance system could provide useful lessons for their European counterparts who are themselves facing similar pressures to reform. We found that although participation of outside directors in strategic decision-making was associated with positive stock returns, the increase in the ratio of outside directors, the separation of the board members and executive officers, and the reduction of board size were not related to firm performance.

Assessing The Relative Informativeness And Permanence Of Pro Forma Earnings And Gaap Operating Earnings, Nilabhra Bhattacharya, Erv Black, Ted Christensen, Chad Larson

Research Collection School Of Accountancy

This study investigates whether market participants perceive pro forma earnings to be more informative and more persistent than GAAP operating income by analyzing a sample of 1,149 actual pro forma press releases. We find that pro forma announcers report frequent GAAP losses and are mostly concentrated in the service and high-tech industries. Our analyses of short-window abnormal returns and revisions in analysts’ one-quarter-ahead earnings forecasts indicate that pro forma earnings are more informative and more permanent than GAAP operating earnings. Our evidence suggests that market participants believe pro forma earnings are more representative of “core earnings” than GAAP operating income.

Displaying Group Cohesiveness: Humour And Laughter In The Public Lectures Of Management Gurus, David Greatbatch, Timothy Adrian Robert Clark

Research Collection Lee Kong Chian School Of Business

As perhaps the highest profile group of management speakers in the world, so-called management gurus use their appearances on the international management lecture circuit todisseminate their ideas and to build their personal reputations with audiences of managers. This article examines the use of humour by management gurus during these public performances. Focusing on video recordings of lectures conducted by four leading management gurus (Tom Peters, Rosabeth Moss Kanter, Peter Senge and Gary Hamel), the article explicates the verbal and nonverbal practices that the gurus use when they evoke audience laughter. These practices allow the gurus to project clear message completion …

Kill A Brand, Keep A Customer, Nirmalya Kumar

Research Collection Lee Kong Chian School Of Business

Kill a Brand, Keep a CustomerMost brands don't make much money. Year after year, businesses generate 80% to 90% of their profits from less than 20% of their brands. Yet most companies tend to ignore loss-making brands, unaware of the hidden costs they incur.That's because executives believe it's easy to erase a brand; they have only to stop investing in it, they assume, and it will die a natural death. But they're wrong. When companies drop brands clumsily, they antagonize loyal customers: Research shows that seven times out of eight, when firms merge two brands, the market share of the …

Measuring Attraction To Organizations, Scott Highhouse, Filip Lievens, Evan F. Sinar

Research Collection Lee Kong Chian School Of Business

Organizational attraction measures are commonly used as surrogate assessments of organizational pursuit. Despite the range in content often encompassed by such instruments, no research has systematically examined the assumptions underlying their use. The authors address this issue by empirically distinguishing items assessing attractiveness, prestige, and behavioral intentions and by modeling their effects on organization pursuit. Undergraduates (N = 305) were randomly assigned to recruitment literature from one of five well-known companies and were asked to respond to a series of items commonly used in past research. Analyses of the item responses suggested that three components of organizational attraction can be …

Rural Finance, Poverty Alleviation, And Sustainable Land Use: The Role Of Credit For The Adoption Of Agroforestry Systems In Occidental Honduras, Ruerd Ruben, Luud Clercx

Journal of Microfinance / ESR Review

This paper analyzes the relationship between financial services provided by different agents, the adoption of agroforestry systems, and the implications for food security and sustainable soil management. Attention is focussed on the role of rural finance in reducing risk and stabilizing household income and yields. We conclude that credit provision performs critical functions for reinforcing the resilience of rural livelihoods in less-favored areas. Rural development programs in the Occidental region of Honduras have been rather reluctant to provide rural financial services. Unfavorable agroclimatic conditions and the scarcity of infrastructure lead to extreme poverty. The local economy is fairly dynamic due …

Nsu News Release - 2003-11-29 - Nsu Men's Basketball Edges Past Puerto Rico-Bayamon Cowboys 59-57, Nova Southeastern University

NSU Athletics Press Releases

No abstract provided.

Nsu News Release - 2003-11-28 - Nsu Men's Basketball Edged By Armstrong Atlantic 73-63, Nova Southeastern University

NSU Athletics Press Releases

No abstract provided.

Nsu News Release - 2003-11-26 - Nsu Men's Basketball Runs Past Puerto Rico-Cayey 87-56, Nova Southeastern University

NSU Athletics Press Releases

No abstract provided.

Ua12/2/1 Ballin': Hilltopper Basketball 2003, Wku Student Affairs

WKU Administration Documents

Special edition of the College Heights Herald regarding basketball.

• Buckman, Josh. Road to NCAA Filled with Challenges
• Schoenbaechler, Danny. Paul Sanderford Returning to Bench
• Casagrande, Michael. Camryn Whitaker, Todor Pandov Return After ACL Rehab Sessions
• Casagrande, Michael. Post Players Don’t Stand Tall
• Wilberding, Beth. After Three Years of Change, Seniors Ready to Lead by Example
• Buckman, Josh. Women’s Schedule Dotted with Southeastern Conference Foes
• North, Amber. Towering True Centers Give Foes Reason for Concern
• Schoenbaechler, Danny. The Chosen One – Darrin Horn

Lu To Present 'A Christmas Carol', Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.

Coaching With Character Position First Of Its Kind In U.S., Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.

Aicpa, Nasba And Prometric Conduct Pilot Of Computerized Cpa Exam, American Institute Of Certified Public Accountants (Aicpa)

Examinations and Study

No abstract provided.