Business Commons^™

A Celebration Of Diversity And Inclusion, Lindenwood University

Archived Lindenwood Press Releases

No abstract provided.

2022-03-02 Message From The President, Morehead State University. Office Of The President.

Staff Congress Records

A message sent by the President of Morehead State University to the campus community regarding changes in the mask mandate from March 2, 2022.

2022-03-02 Supplement To Max Ammons Commendation, Morehead State University. Faculty Senate.

Faculty Senate Records

A Supplement to Max Ammons Commendation presented to the Faculty Senate on March 2, 2022. The article was published by the online magazine Campus Reform on February 24, 2022 by Alexa Schwerha.

2022-03-02 General Education Council Meeting Minutes, Morehead State University. Faculty Senate., General Education Council.

Faculty Senate Records

Meeting minutes of the General Education Council for the March 2, 2022.

The Impact Of Board And Hotel Characteristics On Biodiversity Reporting: Market Diversification As A Moderator, Edzuwyn F. B. H. Mahyuddin, Mohammad Iranmanesh, Azlan Amran, Behzad Foroughi

Research outputs 2014 to 2021

Purpose: This study aims to explain how board and hotel characteristics affect biodiversity reporting and to test the moderating effect of market diversification.

Design/methodology/approach: The annual reports of 105 hotels were examined for the period between 2016 and 2017 to analyse these hotels’ biodiversity reporting using content analysis. The partial least squares technique was used to test the proposed relationships.

Findings: The results show that the number of board members who are also on the corporate social responsibility committee, number of board members who are in environmental organizations, the star rating of the hotel, hotel size and hotel location have …

Knowledge Management Model For Library In Indonesia (Study Case : Sunan Ampel State Islamic University Of Surabaya), Ilham M.Said, Merlin Apriliyanti

Library Philosophy and Practice (e-journal)

The knowledge management is playing an increasingly important role in organizations across various industries. Through knowledge management, an organization seeks to acquire or create potentially useful knowledge and make it available to its members so that it can be used at the right time and in the right place to have a positive impact on the organization's activities. The library of the State Islamic University of Sunan Ampel Surabaya has not optimally managed the existing knowledge. Knowledge management at the library of the State Islamic University of Sunan Ampel Surabaya is still limited to explicit knowledge such as textbooks, journals, …

Pinduoduo: So Far, So Good. Now What?, Singapore Management University

Perspectives@SMU

China’s e-commerce upstart came to the party late but still caught up with Alibaba and JD.com

Raising Capital: The Startup Journey, Simon J.D. Schillebeeckx, Guarav Nagar

Perspectives@SMU

Make sure you get a lawyer to read your term sheet, and keep talking to VCs and other founders

Central Bank Digital Currencies: Inevitable?, Harald Uhlig

Perspectives@SMU

Central banks are right to worry about CBDCs leading to runs on them. Is that better than letting the private sector influence monetary policy?

How Should Leaders Manage Hybrid Working Relationships?, Karin Sanders, Andrew Dhaenens

Perspectives@SMU

Organisations and their leaders need to adapt to new ways of working and hybrid work relationships, write UNSW Business School’s Karin Sanders, Andrew Dhaenens and Patrick Sharry

Entrepreneuring Ahead While Helping Others, Anna Haotanto

Perspectives@SMU

Anna Haotanto is a living example of what financial prudence and planning can create. In this month of celebrating women, her advice to women is to achieve financial freedom so that they too can finance their dreams

Text Mining With Network Analysis Of Online Reviews And Consumers’ Satisfaction: A Case Study In Busan Wine Bars, Wei Fu, Eun Kyong Choi, Hak Seon Kim

Faculty and Student Publications

With the growth of internet technology, customers are sharing up their experiences. Hence, these types of customer experiences are spreading rapidly as a source of online reviews. For this reason, online reviews have become a critical source of information that influences customers’ purchase intentions and behavior. Thus, businesses should monitor online reviews to understand the customer experience and increase customer satisfaction and loyalty. This study attempts to identify essential characteristics for positive online reviews of wine bars and examine the structural relationships of these attributes. To accomplish this purpose, a total of 1,337 online reviews were collected from Google Travel …

Navigations For Hospitality Human Resource Management Research: Observing The Keywords, Factors, Topics Under The Covid-19 Pandemic, Jue Wang, Hyun Jeong Ban, Hyun Woo Joung, Hak Seon Kim

Faculty and Student Publications

The hospitality industry is one of the most affected by the pandemic, and because of its human close interaction and labor-intensive characteristics, it has left Human Resource Management (HRM) puzzles with organizations’ stabilization and recovery. This study aimed to summarize current research on hospitality HRM research outcomes and trends during the COVID-19 pandemic. Utilizing the PRISMA technique and NVivo software, 102 research articles were extracted and analyzed to highlight to overall achievement and movement of hospitality HRM research under the shadow of the COVID-19 crisis. Considering the main purpose of this study, which was to show the status and prospects, …

Customer Satisfaction Index Of Singapore 2021: Q4 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The fourth quarter results mark the end of measurement for CSISG 2019. Singapore’s 2019 national score was computed using the data collected during these four quarters.

Professional Development Newsletter, March 2022, Odu Career Pathways Program, Old Dominion University

Career Pathways

March 2022 issue of ODU Career Pathways Professional Development Newsletter.

Collecting Samples From Online Services: How To Use Screeners To Improve Data Quality, Aaron D. Arndt, John B. Ford, Barry J. Babin, Vinh Luong

Faculty and Student Publications

Increasingly, marketing and consumer researchers rely on online data collection services. While actively-managed data collection services directly assist with the sampling process, minimally-managed data collection services, such as Amazon's Mechanical Turk (MTurk), leave researchers solely responsible for recruiting, screening, cleaning, and evaluating responses. The research reported here proposes a 2 × 2 framework based on sampling goal and methodology for screening and evaluating the quality of online samples. By sampling goals, screeners can be categorized as selection, which involves matching the sample with the targeted population; or as accuracy, which involves ensuring that participants are appropriately attentive. By methodology, screeners …

Chasing The Entrepreneurial Dream: The Case Of The Poke-A-Dot Organizer, Jeff Cohu

Faculty Publications

This teaching case study examines the development and launch of a new consumer product by a solo entrepreneur and the challenges of achieving sales growth in a small, bootstrapped startup with limited resources. The case follows Jane Lee, founder and CEO of Poke-A-Dot, LLC, as she considers her next steps in pursuing her company launch. The narrative discusses the company’s history and challenges to achieve sustainable growth. Some major themes presented in the case include market validation, startup marketing strategy, and entrepreneurial passion and resilience.

Association Of Electronic Medical Records And Opioid Prescription, Archana Suwal, Jemimah Okonjo, Stacie Deslich, Alberto Coustasse

Management Faculty Research

A Prescription Drug Monitoring Program (PDMP) is an electronic database that tracks controlled substance prescriptions in a state. PDMPs can provide health authorities timely information about prescribing and patient behaviors that contribute to the epidemic and facilitate an agile and directed response. Electronic Prescribing for Controlled Substances (EPCS) aimed to eliminate paper prescriptions by allowing clinical prescribers to write prescriptions electronically, making them digital and trackable for both the prescriber and the pharmacist and has been an essential part of any health information technology system, as well as a requirement for 'meaningful use' (Blumenthal & Tavenner, 2010). However, one of …

Fixed Income Fund Report, March 2022, Bryant University, Archway Investment Fund

Archway Investment Fund

No abstract provided.

Constituency Building: Determining Consumers’ Willingness To Participate In Corporate Political Activities, Clark D. Johnson, Brittney C. Bauer, Brad D. Carlson

School of Business: Faculty Publications and Other Works

Recently, firms have increasingly approached their own customers for assistance with corporate political activities—a strategy known as constituency building. While constituency building efforts targeting shareholders and employees have been well-studied, relatively little is known about the impact of approaching consumers. Hence, this paper examines why consumers participate in corporate political activities on behalf of a brand, and we present three studies to explore this increasingly popular practice. First, Study 1 utilizes qualitative interviews with actual campaign participants to provide initial insights to develop our theoretical model, which we subsequently test in two experiments. Study 2 finds that brand loyalty is …

Reflections On The Nextgen Program From Its Newest Members, Carol Wittmeyer

Business Faculty/Staff Publications

This article will focus on sharing NextGen stories from two new members – who have many similarities and differences – to learn about their takeaways from the program and how it is helping them to prepare for their future:

Joseph Unger III, Store Manager of Unger’s Shoe Store Inc., in Ironton, Ohio. Joseph is third generation, age 30. The firm was started by his grandfather 84 years ago.

Gavin Martin, ELM Shoes, Inc., located in Greencastle, Pa. While Gavin is the youngest NextGen member at age 22, his firm is one of the oldest at 91 years, and he is …

Vr In Tourism: A New Call For Virtual Tourism Experience Amid And After The Covid-19 Pandemic, Maksim Godovykh, Carissa Baker, Alan Fyall

Faculty Scholarship and Creative Works

Virtual reality has become a more common phenomenon in both destination marketing and on-site experience. The recent challenges such as overtourism and the COVID-19 pandemic have created a pressing need to examine virtual tourism as an alternative to traditional travel. This conceptual article aims at clarifying virtual experience in tourism, discussing the main antecedents and outcomes of virtual experience, and proposing a conceptual model of virtual tourism experience. The review of the literature revealed that virtual experience in tourism is influenced by factors related to information, quality, technology acceptance, and affective involvement and has significant effects on tourists' attitudes and …

Human-Algorithm Collaboration Works Best If Humans Lead (Because It Is Fair!), David De Cremer, Jack Mcguire

Research Collection Lee Kong Chian School Of Business

Autonomous algorithms are increasingly being used by organizations to reach ever increasing heights of organizational efficiency. The emerging business model of today therefore appears to be one where autonomous algorithms are gradually expanding their occupation into becoming a leading decision-maker, and humans by default become increasingly more subordinate to such decisions. We address the question of whether this business perspective is consistent with the sort of collaboration employees want to have with algorithms at work. We explored this question by investigating in what way humans preferred to collaborate with algorithms when making decisions. Using two experimental studies (Study 1, n …

High Sex Ratios And Household Portfolio Choice In China, Wenchao Li, Changcheng Song, Shu Xu, Junjian Yi

Research Collection Lee Kong Chian School Of Business

This paper studies how high sex ratios (more men than women) affect household portfolio choice. Using data from a nationally representative Chinese household finance survey, we find that a 1 standard deviation increase in the sex ratio would raise the stock market participation rate by 2.9 percentage points or 52.2 percent for families with a son relative to families with a daughter. Our estimates imply that rising sex ratios explain around 10 percent of the significant growth in China’s stock market size in recent decades.

Fit To Be Good: Physical Fitness Is Negatively Associated With Deviance, Kenneth Tai, Yuchuan Liu, Marko Pitesa, Sandy Lim, Yew Kwan Tong, Richards Arvey

Research Collection Lee Kong Chian School Of Business

While modern organizations generate economic value, they also produce negative externalities in terms of human physical fitness, such that workers globally are becoming physically unfit. In the current research, we focus on a significant but overlooked indirect cost that lack of physical fitness entails—deviance. In contrast to early (and methodologically limited) research in criminology, which suggests that physically fit people are more likely to behave in a deviant manner, we draw on self-control theory to suggest the opposite: that physically fit people are less likely to engage in deviance. In Study 1, concurrent as well as time-lagged analyses of a …

Externalization In The Platform Economy: Social Platforms And Institutions, Liang Chen, Sali Li, Jiang Wei, Yang Yang

Research Collection Lee Kong Chian School Of Business

The growing platform economy has revived the debate on the applicability of internalization theory in contemporary contexts. In moving this debate forward, we draw on insights from hybrids research and property rights theory to complement the internalization school. Our core contribution lies in a reconceptualization of platforms as a hybrid organizational form enabling the exchange of property rights between platform owners and complementors. Using social platforms as an example, we propose that improvement in a host country's intellectual property protection will increase the multinational platform's (MNP) level of internalization, and that the platform firm's governance capabilities may weaken the effect …

Pricing Under Uncertainty: Forward And Option Pricing In Sports Markets, Preethika Sainam, Sridhar Balasubramanian, Shantanu Bhattacharya, Lin L. Ong

Research Collection Lee Kong Chian School Of Business

Tickets to popular elimination style tournaments (e.g., NFL Super Bowl) are expensive and scarce. Sports organizations sell these tickets well in advance of the final game. Fans hesitate to buy them because they are unsure about whether their favorite team will play in it. We present two alternatives to the current practice: consumer forwards and options. A fan pays a reserve price to secure her team-specific forward ticket. If that team makes it to the final game, the fan must (in the option case, has the choice to) pay an exercise price to purchase the ticket. If the team does …

It's So Boring - Or Is It? Examining The Role Of Mindfulness For Work Performance And Attitudes In Monotonous Jobs, Andreas Wihler, Ute R. Hulsheger, Jochen Reb, Jochen I. Menges

Research Collection Lee Kong Chian School Of Business

We examine the role of employee mindfulness in the context of highly monotonous work conditions. Integrating research on task monotony with theorizing on mindfulness, we hypothesized that mindfulness is negatively associated with the extent to which employees feel generally bored by their jobs. We further hypothesized that this lower employee boredom would relate to downstream outcomes in the form of job attitudes (job satisfaction and turnover intentions) and task performance. We examined both objective task performance quality and quantity to shed light on the complexity of the mindfulness-task performance relation, which has so far mostly been investigated using subjective supervisor …

On The Test Accuracy And Effective Control Of The Covid-19 Pandemic: A Case Study In Singapore, Guang Cheng, Sarah Yini Gao, Yancheng Yuan, Chenxiao Zhang, Zhichao Zheng

Research Collection Lee Kong Chian School Of Business

This study examines the impact of coronavirus disease 2019 (COVID-19) test accuracy (i.e., sensitivity and specificity) on the progression of the pandemic under two scenarios of limited and unlimited test capacity. We extend the classic susceptible–exposed–infectious–recovered model to incorporate test accuracy and compare the progression of the pandemic under various sensitivities and specificities. We find that high-sensitivity tests effectively reduce the total number of infections only with sufficient testing capacity. Nevertheless, with limited test capacity and a relatively high cross-infection rate, the total number of infected cases may increase when sensitivity is above a certain threshold. Despite the potential for …

Platform Governance Design In Platform Ecosystems: Implications For Complementors' Multihoming Decision, Liang Chen, Jingtao Yi, Sali Li, Tony W. Tong

Research Collection Lee Kong Chian School Of Business

Extant platform research focuses on how platform owners' governance behaviors directly affect complementors. This study explicates the multilateral interdependence among different groups of producers within a platform ecosystem. We theorize about how platform owners' governance design may create frictions between platform providers and complementors. While open governance grants greater autonomy to platform providers, it also cultivates a more complex ecosystem for complementors. Since ecosystem complexity raises the cost of product customization, complementors will be less willing to port an existing complement to a more complex ecosystem, that is, less likely to multihome. The negative effect is weakened as the complementor …