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2022-June-01-University School Ranking, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. – University School, an innovative preparatory school located on East Tennessee State University’s main campus, has ranked among the top performing schools in the state of Tennessee, according to U.S. News and World Report's 2022 Best High Schools.

In coordination with North Carolina-based RTI International, a global nonprofit social science research firm, U.S. News reviewed nearly 24,000 schools at the national, state and local levels. Approximately 17,843 of those were evaluated and ranked based on multiple factors, including but not limited to performance on state-required tests, graduation rates and college preparation. 

“The Best High Schools …

A Measurement Model Of The Dimensions And Types Of Informal Organizational Control: An Empirical Test In A B2b Sales Context, Stacey L. Malek, Shikhar Sarin, Bernard J. Jaworski

Marketing Faculty Publications and Presentations

Sales organizations are replete with informal forms of organizational control. Despite this, marketing and management literature has primarily focused on the theoretical development and empirical testing of formal, managerial forms of control. One reason research on informal controls has lagged is a lack of comprehensive measurement scales. Specifically, existing measures of the three principal types of informal controls—self, social, and cultural—do not capture the full dimensionality of the constructs (i.e., information, reward, and punishment aspects of informal controls). The authors take steps to remedy this situation by (1) outlining nine distinct dimensional types of informal control based on organizational control …

How A Community Foundation’S Disaster Framework Guided Rapid Pandemic Response, Steven W. Mumford, Isabel Barrios, Kellie Chavez Greene

Political Science Faculty Publications

Disasters create opportunities for philanthropy to rebuild equitably by prioritizing the most vulnerable community members in disaster response and addressing existing disparities and structural inequities in the recovery phase. As intermediaries between donors and local communities, community foundations are well-positioned to lead transformational disaster response.

Through its experience with Hurricane Katrina and subsequent disasters in the region, the Greater New Orleans Foundation developed a flexible disaster framework that emphasizes four broad principles — resilience, sustainability, civic participation, and equity — and specific practices in each area to guide rapid and long-term disaster response and preparedness. This article describes how the …

Fabrication Runtime Decision For A Hybrid System Incorporating Probabilistic Breakdowns, Scrap, And Overtime, Yuan Shyi Peter Chiu, Yunsen Wang, Tsu Ming Yeh, Singa Wang Chiu

Department of Accounting and Finance Faculty Scholarship and Creative Works

Manufacturers today need to optimize their fabrication runtime decision by meeting short customer order due dates externally and managing the potentially unreliable machines and manufacturing processes internally. Outsourcing and overtime are commonly utilized strategies to expedite fabricating time. Additionally, detailed analyses and necessary actions on inevitable product defects (i.e., removal of scraps) and equipment breakdowns (such as machine repairing) are prerequisites to fabrication runtime planning. Motivated by assisting today’s manufacturers decide the best batch runtime plan under the situations mentioned above, this study applies mathematical modeling to a hybrid fabrication problem that incorporates partial overtime and outsourcing, inevitable product defects, …

The Role Of Socioemotional Wealth In Entrepreneurial Persistence Decisions For Family Businesses, Dalong Ma, E. Shaunn Mattingly, Trayan N. Kushev, Manju K. Ahuja, Andrew S. Manikas

Management Faculty Publications and Presentations

Many factors may influence entrepreneurial persistence in various contexts. For example, scholars find that family business entrepreneurs are more persistent than other entrepreneurs. However, the reasons why they are more persistent are not as well known. Utilizing a conjoint experiment with 64 entrepreneurs and 376 decisions, this paper examines the influence of socioemotional wealth (SEW) on persistence decisions in a family business context. The results of the Hierarchical Linear Modelling show that the expected financial returns, expected non-financial benefits, expected switching costs, and probability of expected outcomes influence entrepreneurial persistence decisions. Further, family business entrepreneurs with higher levels of SEW …

Prosocial Occupations, Work Autonomy, And The Origins Of The Social Class Pay Gap, Ray Tsai Fang, András Tilcsik

Management Faculty Publications and Presentations

Despite decades of research on social mobility and wage disparities, it remains a puzzle why people from lower-class families earn less than people from upper-class families even when similar in education and occupational prestige. Taking a sociocultural perspective on social class, we argue that a key contributor to the class pay gap is that people from upper-class origins tend to work in occupations with greater autonomy, whereas their lower-class counterparts tend to work in occupations that are more prosocial. We further propose that autonomous occupations pay better than prosocial occupations. Across two distinct nationally representative samples in the United States, …

The Lack Of Communication In Leadership, Wendy Webb Hicks

Doctoral Dissertations and Projects

This qualitative research study explored why there is a lack of communication in leadership within the financial services industry in federal agencies in the southeastern region of the United States. The general problem to be addressed is a lack of communication in leadership resulting in ineffective lower-level management. This case study finds solutions to what is causing the lack of communication and how ineffective management can improve. The research questions aid in exploring the existing gap in the existing problem and guide the investigation. The case study consisted of interviews from 12 participants employed in the financial services industry. Several …

Implementing And Sustaining A Lean Management System, Derek Albert Vandersteur

Doctoral Dissertations and Projects

Lean healthcare is a field of research that studies the use of effective goal setting and scientific thinking to drive improvements in the healthcare industry. Lean has been effectively applied in healthcare settings to improve efficiency, patient satisfaction, clinical outcomes, and safety. There have been, however, varying degrees of success achieved in healthcare organizations effectively implementing a lean management system. The problem addressed in this research is that many healthcare organizations in the United States that seek to improve quality and reduce costs by implementing a lean management system are unable to sustain the lean management system thereby missing out …

Diversity As An Influence On Talent Management And Competitive Advantage: The Absence Of Female African American Executive Leadership In The Insurance Industry, Lateisha Tamarra Rainey

Doctoral Dissertations and Projects

The purpose of this qualitative research case study was to examine the extent of which the significance of diversity has on the representation of African American females in top-executive leadership positions. Furthermore, to comprehend why African American females are unfairly represented and disparaged in C-suite level positions. The purpose of this research was to study the influence that diversity may have on the insurance industry’s talent management and competitive advantage. To what degree do biases whether conscious or unconscious affect promotional opportunities, recruitment, selection, and hiring practices of African American females pursuing elevation to higher level positions within the insurance …

The Impact Of Strategic Planning In Small Business: Empirical Evidence From East Tennessee, Sara Howe

Doctoral Dissertations and Projects

This qualitative research study explored the impact of strategic planning in small businesses within the service industry, specifically in East Tennessee. The focus was to gauge the level of importance small businesses placed on strategic planning, if any. The general problem to be addressed was the level of importance small businesses place on strategic planning that could affect organizational problems such as high turnover, low job satisfaction, poor engagement and performance, financial uncertainty, customer dissatisfaction, tarnished company reputation, and company closure. The purpose of this qualitative case study was to enhance the body of knowledge through magnifying the explanations behind …

Jujutsu Persuasion: Learning How To Coopt With Another’S Values, Robert D. Costigan, Kyle Brink

Open Access Publishing Support Funded Articles

The purpose of this pedagogical paper is to present three innovative exercises that foster learning of oral-persuasion skills at the undergraduate and graduate levels. Namely, business students are instructed to frame their arguments on delicate issues with the other person’s values. The technique is called jujutsu persuasion because it uses an adversary’s force (i.e., their key values) against them, instead of attempting to persuade with one’s own values. Prior research has shown that jujutsu persuasion can moderate the other person’s more extreme attitudes and reduce their defensiveness. Using Bloom’s Taxonomy as a framework, the first exercise develops knowledge and understanding …

Examining Self-Efficacy Change As A Mediator Between Goal-Performance Discrepancy And Self-Set Goal Change, Kyle Brink

Open Access Publishing Support Funded Articles

This study investigates student goal setting in the undergraduate classroom environment. More specifically, this field study attempts to clarify the relation between goal-performance discrepancies and self-set goal change by examining student self-efficacy change as a mediator variable. Learning goal orientation and performance goal orientation were tested as moderators of the relationship between goal-performance discrepancy and self-efficacy change. The results clarify the goal-setting process over time, and the important role of student self-efficacy in goal revision and self-regulatory processes. Implications for instructors in higher education are discussed.

Community Bank Liquidity: Natural Disasters As A Natural Experiment, Kyle D. Allen, Matthew D. Whitledge, Drew B. Winters

Finance Faculty Publications and Presentations

We examine how community banks respond to liquidity shocks created by natural disasters. We address community banks’ responses to liquidity shocks due to their focused geographic and economic presence, which coincide with their communities’ exposure to the disasters and the ability of the local banks to meet their needs. We find that community banks respond to liquidity shocks by managing their balance sheet, rather than any single balance sheet account. In particular, we find that they respond to the liquidity needs of their communities by increasing loans as deposits are withdrawn.

Linking Managerial Capital With Explorative Strategy And Growth In China, Stern Neill, Minhua Wu, Terry W. Noel

Marketing

Purpose –This study aims to consider the effect of managerial capital (psychological, intellectual and social) on business strategy and growth. Per upper echelon theory, managerial capital enables high-level managers to drive firm performance in uniquely personal ways. The authors test the effects of managerial capital on a manager’s dominant regulatory focus (promotion and prevention balance) and whether having an explorative strategy mediates the relationship between dominant regulatory focus and the percentage of business unit growth expected from new lines of business.

Design/methodology/approach – Survey data from a sample of 211 Chinese executives were used to assess measurement and test …

2022-June-01-Brooke Hornberger, University Marketing And Communication, East Tennessee State University

ETSU News

JOHNSON CITY, Tenn. – As a junior at Jefferson County High School, Brooke Hornberger traveled to Johnson City for a speech and debate tournament at East Tennessee State University. 

Hornberger fell in love with the beauty of the campus and felt a special connection to the Department of Communication and Performance. 

Now an award-winning member of the university’s speech and debate team, Hornberger’s high school trip to ETSU proved fateful.  

“I did not know it at the time, but the speech and debate team was a gateway to my love for communication research,” she said. “I was so overwhelmed …

2022-June-01-Meet The Newest 1911 Society Members, University Marketing And Communication, East Tennessee State University

ETSU News

Named in commemoration of the year when ETSU was founded, the 1911 Society recognizes the university’s most notable graduates from undergraduate, graduate and professional programs. The selection committee evaluates applicants on academic achievement; sustained service; honors, awards, recognitions, publications and presentations; demonstrated leadership; work experience, such as study abroad, internships, externships and clinicals; and personal narratives.

The 1911 Society was established in 2020. Honorees receive special recognition and tartan stoles to wear during Commencement. Their contributions and accomplishments will be showcased on the 1911 Society wall located on the third floor of the D.P. Culp Student Center.

Pamela Avendaño-Rubi

2022-June-01-Enrolling For Fall 2024, University Marketing And Communication, East Tennessee State University

ETSU News

To be successfully enrolled for fall 2024, all ETSU students must take certain steps, including registering for courses and confirming your registration. Failing to take these steps could slow your path to graduation, or you could be dropped from your courses.  

ETSU staff are here to help. Remember: 

All students must register for classes, and the ETSU Registrar’s Office has guidance to help you stay on track for graduation. Registration for fall opens Monday, April. 1. Here are some tips:

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  Before registering for classes, utilize Degree Works in GoldLink. This program helps you track your degree progress …

Ethnic Entrepreneurial Success Factors: Evidence From The United Arab Emirates, Suzanna Elmassah, Reynold James, Shereen Bacheer

All Works

This paper examines how personal, business, and environmental factors influence ethnic entrepreneurial success in the UAE, against the backdrop of the nation's concerted efforts to promote entrepreneurship and foreign investments in SMEs, as the means to attaining its goals of sustainable, long term economic diversification, expansion, and enhanced performance. The study adopts a mixed methods approach to investigate the key determinants of ethnic entrepreneurial success by utilizing primary quantitative data collected via a survey of 103 entrepreneurs. In addition, qualitative data is obtained from in-depth interviews of ten expatriate entrepreneurs. Whereas the quantitative results evidenced a significant impact of one …

Implementing Artificial Intelligence In Forecasting The Risk Of Personal Bankruptcies In Poland And Taiwan, Tomasz Korol, Anestis K. Fotiadis

All Works

Research background: The global financial crisis from 2007 to 2012, the COVID-19 pandemic, and the current war in Ukraine have dramatically increased the risk of consumer bankruptcies worldwide. All three crises negatively impact the financial situation of households due to increased interest rates, inflation rates, volatile exchange rates, and other significant macroeconomic factors. Financial difficulties may arise when the private person is unable to maintain a habitual standard of living. This means that anyone can become financially vulnerable regardless of wealth or education level. Therefore, forecasting consumer bankruptcy risk has received increasing scientific and public attention. Purpose of the article: …

Decentralized Finance: Implications Of The So-Called Disintermediation Of Financial Services, Nydia Remolina Leon

Research Collection Yong Pung How School Of Law

Decentralized Finance, known as DeFi, refers to the use of blockchain and digital assets or crypto-assets for the provision of financial services. Under this concept, services such as loans, insurance, crypto-asset exchanges, among others, are offered, are structured based on crypto-assets and through technologically decentralized applications. This chapter discusses the concept of DeFi and how it challenges the traditional market infrastructures of the financial sector, demystifying the idea of absolute decentralization, generally mentioned in the crypto-asset arena, from the perspective of decision-makers and governors of these decentralized applications. Subsequently, the chapter analyses the opportunities and challenges of DeFi for consumers, …

Unrestricted Factor Analysis: A Powerful Alternative To Confirmatory Factor Analysis, Jan-Benedict E.M. Steenkamp, Alberto Maydeu-Olivares

Faculty Publications

The gold standard for modeling multiple indicator measurement data is confirmatory factor analysis (CFA), which has many statistical advantages over traditional exploratory factor analysis (EFA). In most CFA applications, items are assumed to be pure indicators of the construct they intend to measure. However, despite our best efforts, this is often not the case. Cross-loadings incorrectly set to zero can only be expressed through the correlations between the factors, leading to biased factor correlations and to biased structural (regression) parameter estimates. This article introduces a third approach, which has emerged in the psychometric literature, viz., unrestricted factor analysis (UFA). UFA …

Endogeneity Of Commodity Price In Freight Cost Models, Kian Guan Lim

Research Collection Lee Kong Chian School Of Business

In this paper, we answer a novel question on how the value of goods carried can affect the freight cost. We focus on the issue based on a more specialized freight market involving transport of seaborne iron ore from mining ports to Qingdao in China during the period 2014 to 2019. We construct simultaneous systems of demand–supply equations on both the iron ore market and the freight market. In the models, we explain how endogeneity of iron ore as a regressor can arise due to the nexus between the two markets, and that the freight demand is largely a derived …

Onboarding Program Eastern Band Of Cherokee Indians - Implementation Overview, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Implementation Team

The Quality Improvement Center for Workforce Development (QIC-WD) worked with EBCI Family Safety Program (FSP) to establish an implementation team to lead the development and implementation of their intervention. The implementation team included the FSP Manager, the individual unit supervisors, and the Site Implementation Manager (SIM)/Data Coordinator (the same person fulfilled the role of SIM and Data Coordinator), leadership from throughout the Public Health and Human Services Division, and three members of the QIC-WD (representing expertise in workforce, implementation, and evaluation). The SIM and Data Coordinator positions were partially funded by the QIC-WD and all other …

The Economic Impact Of Horse Racing Tracks And Historical Horse Racing In Kentucky, Thomas E. Lambert

Faculty and Staff Scholarship

The Commonwealth of Kentucky currently has 5 thoroughbred racing tracks and 3 harness racing tracks (Mint Julep Louisville 2021). As Table 1 below shows[1], the industry employees roughly 6,000 people (direct jobs), and these jobs annually support another 1,500 jobs or so throughout the state. These 1,500 jobs are jobs that are provided by the suppliers to the horse race tracks (indirect jobs) and jobs that are created by the spending of the race track employees and the employees of suppliers on food, housing, transportation, and clothing by vendors and retailers throughout the state (induced jobs). The direct …

Kentuckians And Expanded Gaming: Opposition To Protect The Vulnerable?, Thomas E. Lambert

Faculty and Staff Scholarship

During the 2022 meeting of the Kentucky General Assembly, gambling interests in the state had both triumphs and setbacks. An attempt to raise taxes on revenues earned by specialty slot machines (historical horse racing machines, or HHR machines) was turned back, yet an attempt to legalize sports gambling on sports such as the NFL, NBA, NCAA, etc., was also turned back. Lotteries, charitable gaming, and pari-mutuel wagering on horse racing have been legal in the state for some time, and HHR machines were made fully legal after state laws were re-written in 2021 to have them comply with the state …

A Ten-Year Cross-National Examination Of The Dance Between Intuition And Rationality In Entrepreneurial Processes, C. Troise, D. Matricano, E. Candelo, Leon Schjoedt

International Business and Entrepreneurship Faculty Publications

Entrepreneurs rely, to a degree, on intuition while they also rely on rationality. Both are associated with formation of expectations for new venture creation as well as perseverance of efforts in managing the new venture and its creation. Global Entrepreneurship Monitor data from three distinct countries over a ten-year period are used in logistic regression analysis to find, not unexpectedly, that intuition and rationality vary in impact across countries and over time. While the findings confirm past findings, they also provide intriguing new insights into the dance between intuition and rationality in entrepreneurial processes.

Lmx, Leadership Style, And Retention In Southeastern Pennsylvania Social Services Organizations, David William Schlosser

Doctoral Dissertations and Projects

Organizations deal with employee retention (e.g., retaining employees, stemming attrition, mitigating intent to leave an organization) in a number of ways. Examining the relationship one has with his/her manager, and the leadership style of one’s manager, are valuable factors in retaining employees. LMX (leader-member exchange) is the quality of relationship between leaders/managers and members/employees and is based on trust and reciprocity between parties. Passive leaders avoid management issues and only act when they have no other choices. Transactional leaders are exchange-based individuals that provide rewards (e.g., compensation) in exchange for work completed by employees. Transformational leaders go beyond this and …

Disability And Employability: Challenging Stereotypes Through Information And Education, Claire Gallagher Mcelvaney

Doctoral Dissertations and Projects

Individuals with disabilities (IWDs) have had an alarmingly low employment rate despite introduction of the Americans with Disabilities Act and other legislation meant to enable workplace inclusion. This low employment rate seemed illogical as employed IWDs have often demonstrated extremely high work engagement and organizational loyalty. Prior research indicated that organizations were willing to hire IWDs but were concerned regarding potential costs and training issues. Because lifelong unemployment has often resulted in segregation and depression for those with disabilities, this research sought to determine if educational intervention, i.e. a presentation designed to address some of the myths regarding costs and …

Sole Sourcing Reliance, John Sidney Stammreich

Doctoral Dissertations and Projects

This qualitative research case study investigated the increasing reliance on sole-sourced critical defense components within the U.S. Department of Defense (DoD) supply chain network. This reliance has resulted in increased risks of operational units not achieving the agency’s minimum operational readiness requirements as presented in the DoD Inspector General’s Top 10 management challenges for the fiscal year 2020. The general problem to be addressed was the increasing reliance on sole-sourcing within the supply chain networks of government agencies and business organizations that have contributed to heightened risks of operational readiness reduction and manufacturing production delays. The purpose of this qualitative …

Know Thyself: Access To Own Credit Report And The Retail Mortgage Market, Amit Kumar

Research Collection Lee Kong Chian School Of Business

Borrowers may misestimate their probability of mortgage approval in the absence of precise signals of creditworthiness. Credit reports, which contain such signals, became easily accessible for all U.S. consumers since 2005, while it was already the case in seven states. A difference-in-differences strategy exploiting this change shows that pool quality of mortgage applicants improved as a result—approvals increased, whereas subsequent delinquencies decreased. These findings are consistent with a mechanism where under-estimators enter the applicant pool and over-estimators drop out, because easier access to credit reports reduces misestimation of one’s own probability of mortgage approval. Additional findings rule out supply-driven explanations.