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Articles 2041 - 2070 of 3153
Full-Text Articles in Business
A Sustainable Model For Business Schools, Howard Thomas, Kai Peters
A Sustainable Model For Business Schools, Howard Thomas, Kai Peters
Research Collection Lee Kong Chian School Of Business
The purpose of this paper is to provide insight into the financial models used by business schools, with a specific focus on the cost side of the model. The paper systematically looks at sources of revenue and areas of expenditure under different business school models. The paper finds that the faculty model used by many business schools, with the need to devote significant effort to generate academic publications, is very cost intensive and not efficient. The paper suggests that alternative models can be developed which would make business schools more financially sustainable. While there has been a lot of societal …
What Is The European Management School Model?, Howard Thomas
What Is The European Management School Model?, Howard Thomas
Research Collection Lee Kong Chian School Of Business
The article discusses the important role of the European Foundation of Management Development (EFMD) in positioning and influencing business schools in Europe. It highlights the effort of the organization in ensuring internationalization and corporate link to high quality management education in business schools. It also mentions the success of the European management schools in emphasizing international character and being agents in the transformation of management education.
Online Consumer Complaint Behaviors: The Dynamics Of Service Failures, Consumers' Word Of Mouth, And Organization-Consumer Relationships, Seung B. Bach, Soojin Kim
Online Consumer Complaint Behaviors: The Dynamics Of Service Failures, Consumers' Word Of Mouth, And Organization-Consumer Relationships, Seung B. Bach, Soojin Kim
Research Collection Lee Kong Chian School Of Business
This study aims to provide an understanding of the relationships between consumer's negative word of mouth (WOM) and organizations' rectification behaviors. We see consumers' negative WOM as a process of problem solving when consumers encounter an organization's service failure that dissatisfies them. This study suggests a strategic management of public relations as a principle for consumer complaint management. Based on case studies, this study finds that negative WOM is formed by the dynamics of experience sharing, advice giving, agreement, and disagreement. In particular, we discovered that information sharing is predominant among negative WOM behaviors. Finally, the case study reveals that …
Core Debates In Assessment Center Research: Dimensions ‘Versus’ Tasks, Neil D. Christiansen, Filip Lievens
Core Debates In Assessment Center Research: Dimensions ‘Versus’ Tasks, Neil D. Christiansen, Filip Lievens
Research Collection Lee Kong Chian School Of Business
Although personality constructs are now widely accepted as being important for understanding work behavior, self-report personality tests as a method of assessment are not without their critics (e.g., Morgeson et al., 2007). Whether misguided or not, concerns persist regarding the validity of these measures and the issue of applicant faking has yet to be fully resolved (Tett & Christiansen, 2007). Moreover, applicant reactions tend to be less favorable for personality inventories than many other assessments commonly used in employment settings (Hausknecht, Day, & Thomas, 2004). To some, self-report inventories may be a poor way to assess personality traits, and yet …
Discerning The Effects Of Timing Of Different Alliances: Similarities And Differences On New-Venture Survival, David Gomulya
Discerning The Effects Of Timing Of Different Alliances: Similarities And Differences On New-Venture Survival, David Gomulya
Research Collection Lee Kong Chian School Of Business
New-venture survival has greatly interested many scholars. While different alliances have beenshown to increase survival, the literature remains virtually silent regarding the effect of timing ofdifferent alliances. Yet, such timing can significantly affect survival. Should a new venture formtechnology alliances, or marketing and distribution alliances, earlier and reap any potential benefitsearlier, or should they form them later? How would similarities and differences between differentalliances influence the effect of their timings? In this study, I examine these questions.
Preface, Nirmalya Kumar
Preface, Nirmalya Kumar
Research Collection Lee Kong Chian School Of Business
As late as 2001, Indian outward investment was less than US $1 billion. Instead, India, like all developing countries, was actively courting foreign investment into the country. By 2006, India had reached the tipping point. For the first time, Indian outward investment of US $10 billion had outstripped foreign investment into India. The spending spree continued unabated in 2007. Indian companies arranged or concluded US $21 billion in 40 foreign investment deals in January and February of 2007 alone. Moreover, Indian foreign investment in the financial year closing 31 March 2007 exceeded the cumulative total foreign investment by Indian companies …
The Competitive Dynamics Of New Dvd Releases, Anirban Mukherjee, Vrinda Kadiyali
The Competitive Dynamics Of New Dvd Releases, Anirban Mukherjee, Vrinda Kadiyali
Research Collection Lee Kong Chian School Of Business
In the U.S. motion picture industry, DVDs are increasingly a major source of revenue for moviestudios. Two important strategic decisions for DVDs are the release date and price. Industry evidencesuggests studios consider various release options as evidenced by their pre-release announcements. Whendeciding DVD release dates and prices, studios must consider the following. First, weeks of high demandpotential, increase sales. Second, intense competition in weeks of peak demand might reduce marketshare, lower margins and lead to higher costs of release. Third, deferring a DVD release (e.g. to a nonpeakdemand week) after the movie’s theatrical run reduces the potential sales of the …
What Are Analysts Really Good At?, Ohad Kadan, Leonardo Madureira, Rong Wang, Tzachi. Zach
What Are Analysts Really Good At?, Ohad Kadan, Leonardo Madureira, Rong Wang, Tzachi. Zach
Research Collection Lee Kong Chian School Of Business
Sell-side analysts employ different benchmarks when defining their stock recommendations. Forexample, a ‘buy’ for some brokers means the stock is expected to outperform its peers in the same sector(“industry benchmarkers”), while for other brokers it means the stock is expected to outperform themarket (“market benchmarkers”), or just some absolute return (“total benchmarkers”). We use thesebenchmarks to analyze the role of stock picking, industry picking and market timing in contributing to theperformance of stock recommendations. We are able to do so given that different benchmarks suggest theuse of different sets of abilities. Analysis of the relation between analysts’ recommendations and theirlong-term …
Understanding How Timing Of Alliance Formation Affects New-Venture Survival: The Dynamics Of Temporal Congruence And Contingency, David Gomulya
Understanding How Timing Of Alliance Formation Affects New-Venture Survival: The Dynamics Of Temporal Congruence And Contingency, David Gomulya
Research Collection Lee Kong Chian School Of Business
New-venture survival has greatly interested many scholars. While alliances have been shown to increase survival, the literature remains silent regarding the effect of timing of alliance formations. Related literatures regarding timing of other types of actions have also been unable to theoretically explain their conflicting empirical findings, which suggest that the effect of timing can range from positive to negative. To fill critical theoretical gaps, I develop a novel model based on temporal changes during the pre- and post-formation phases of an alliance. I show the effect can indeed range from positive to negative. I delineate further boundary condition.
Don't Blame Me: The Effects Of Ceo Power, Board Affiliation, And Sarbanes-Oxley On Ceo Turnover Following Financial Misrepresentation, David Gomulya
Don't Blame Me: The Effects Of Ceo Power, Board Affiliation, And Sarbanes-Oxley On Ceo Turnover Following Financial Misrepresentation, David Gomulya
Research Collection Lee Kong Chian School Of Business
I examine the conditions under which CEOs are terminated as an outcome of firm financial restatements. I find that chief executive‘s power acts to limit terminations,especially in cases of more severe restatements, while board members most closely affiliated with the CEO appear to avoid the stigma of financial restatements by deflecting blame to the CEO, increasing terminations. I also examine the effectiveness of regulatory remedies such as Sarbanes-Oxley, aimed at strongly penalizing CEOs for financial misrepresentation. Sarbanes-Oxley significantly alters the relationship between CEOs and their board. My context is restating U.S. public firms before (1995-1998) and after Sarbanes-Oxley (2003-2006).
A Multiechelon Inventory Problem With Secondary Market Sales, Alexandar Angelus
A Multiechelon Inventory Problem With Secondary Market Sales, Alexandar Angelus
Research Collection Lee Kong Chian School Of Business
We consider a finite-horizon, multiechelon inventory system in which the surplus of stock can be sold (i.e., disposed) in the secondary markets at each stage in the system. What are called nested echelon order-up-to policies are shown to be optimal for jointly managing inventory replenishments and secondary market sales. Under a general restriction on model parameters, we establish that it is optimal not to both sell off excess stock and replenish inventory. Secondary market sales complicate the structure of the system, so that the classical Clark and Scarf echelon reformulation no longer allows for the decomposition of the objective function …
Technical Note: Cellular Bucket Brigades, Yun Fong Lim
Technical Note: Cellular Bucket Brigades, Yun Fong Lim
Research Collection Lee Kong Chian School Of Business
Workers in a bucket brigade production system perform unproductive travel when they walk to get more work from their colleagues. We introduce a new design of bucket brigades to reduce unproductive travel. Under the new design, each worker works on one side of an aisle when he proceeds in one direction and works on the other side when he proceeds in the reverse direction. We propose simple rules for workers to share work under the new design and find a sufficient condition for the system to self-balance. Numerical examples suggest that the improvement in throughput by the new design can …
Charting Your Financial Goals, Benedict Koh
Charting Your Financial Goals, Benedict Koh
Research Collection Lee Kong Chian School Of Business
Every one of us has financial goals but not many of us know how to go about achieving them. We often lack investment knowledge or expertise to design an investment plan that optimises our savings. Consequently, we adopt the default approach of leaving all our savings in bank deposits. By doing so, we have already made an asset allocation decision, one that is very conservative. Over time, we soon realise that this conservative investment plan is simply not working as our savings are not compounding fast enough to keep up with inflation. We need to invest more wisely so that …
Dealing With The Threats Inherent In Unproctored Internet Testing Of Cognitive Ability: Results From A Large-Scale Operational Test Program, Filip Lievens, Eugene Burke
Dealing With The Threats Inherent In Unproctored Internet Testing Of Cognitive Ability: Results From A Large-Scale Operational Test Program, Filip Lievens, Eugene Burke
Research Collection Lee Kong Chian School Of Business
There is little information available about operational systems of unproctored Internet testing (UIT) of cognitive ability and how they deal with the threats inherent in UIT. This descriptive study provides a much-needed empirical examination of a large-scale operational UIT system of cognitive ability that implemented test design and verification testing for increasing test security and honest responding. Test security evaluations showed item exposure and test overlap rates were acceptable. Aberrant score evaluations revealed that negative score change (higher unproctored scores than proctored ones) was negligible. Implications for UIT research are discussed.
Corporate Philanthropy And Corporate Financial Performance: The Roles Of Social Response And Political Access, Heli Wang, Cuili Qian
Corporate Philanthropy And Corporate Financial Performance: The Roles Of Social Response And Political Access, Heli Wang, Cuili Qian
Research Collection Lee Kong Chian School Of Business
Corporate philanthropy is expected to positively affect firm financial performance because it helps firms gain sociopolitical legitimacy, which enables them to elicit positive stakeholder responses and to gain political access. The positive philanthropy-performance relationship is stronger for firms with greater public visibility and for those with better past performance, as philanthropy by these firms gains more positive stakeholder responses. Firms that are not government-owned or politically well connected were shown to benefit more from philanthropy, as gaining political resources is more critical for such firms. Empirical analyses using data on Chinese firms listed on stock exchanges from 2001 to 2006 …
Stochastic Capacity Investment And Flexible Vs. Dedicated Technology Choice In Imperfect Capital Markets, Onur Boyabatli, L. Bertil Toktay
Stochastic Capacity Investment And Flexible Vs. Dedicated Technology Choice In Imperfect Capital Markets, Onur Boyabatli, L. Bertil Toktay
Research Collection Lee Kong Chian School Of Business
This paper analyzes the impact of endogenous credit terms under capital market imperfections in a capacity investment setting. We model a monopolist firm that decides on its technology choice (flexible versus dedicated) and capacity level under demand uncertainty. Differing from the majority of the stochastic capacity investment literature, we assume that the firm is budget constrained and can relax its budget constraint by borrowing from a creditor. The creditor offers technology-specific loan contracts to the firm, after which the firm makes its technology choice and subsequent decisions. Capital market imperfections impose financing frictions on the firm. Our analysis contributes to …
Longevity Risk Management In Singapore's National Pension System, Joelle H. Y. Fong, Olivia S. Mitchell, Benedict S. K. Koh
Longevity Risk Management In Singapore's National Pension System, Joelle H. Y. Fong, Olivia S. Mitchell, Benedict S. K. Koh
Research Collection Lee Kong Chian School Of Business
Although annuities are a theoretically appealing way to manage longevity risk, in the real world relatively few consumers purchase them at retirement. To counteract the possibility of retirees outliving their assets, Singapore’s Central Provident Fund, a national defined contribution pension scheme, has recently mandated annuitization of workers’ retirement assets. More significantly, the government has entered the insurance market as a public sector provider for such annuities. This article evaluates the money’s worth of life annuities and discusses the impact of the government mandate and its role as an annuity provider on the insurance market.
Modeling Multichannel Home Video Demand In The U.S. Motion Picture Industry, Anirban Mukherjee, Vrinda Kadiyali
Modeling Multichannel Home Video Demand In The U.S. Motion Picture Industry, Anirban Mukherjee, Vrinda Kadiyali
Research Collection Lee Kong Chian School Of Business
The U.S. motion picture industry has become increasingly reliant on posttheatrical channel profits. Two often-cited drivers of these profits are cross-channel substitution among posttheatrical channels and seasonality in consumer preferences for any movie. The authors use a differentiated products version of the multiplicative competitive interaction model to investigate these two phenomena. They estimate the model using data from 2000 and 2001 on two posttheatrical channels in the U.S. market: purchase and rental home viewing channels. Contrary to expectations based on business press commentary, after controlling for seasonality and movie attributes, the authors find low cross-channel price and availability elasticity for …
Social Networks And The Desire To Save Face: A Case From Singapore, Michael A. Netzley, Akanksha Rath
Social Networks And The Desire To Save Face: A Case From Singapore, Michael A. Netzley, Akanksha Rath
Research Collection Lee Kong Chian School Of Business
For five years, corporate communication undergraduates have maintained a wiki as a final course and community service project. Using Web 2.0 platforms to crowdsource and curate content, they learn to employ online communications for work purposes. When the course was launched in 2007, the dominant social media narrative invited educators to embrace a technological optimism with sub-themes of open communication, sharing, and co-creation. By 2011, student feedback had compelled the instructor to consider the limits of technological optimism and revise the course. Specifically, Singaporean students have displayed a need to save face online, which has led to a localized teaching …
Forecasting Bond Risk Premia Using Technical Analysis, Choo Yong, Jeremy Goh, Fuwei Jiang, Jun Tu, Guofu Zhou
Forecasting Bond Risk Premia Using Technical Analysis, Choo Yong, Jeremy Goh, Fuwei Jiang, Jun Tu, Guofu Zhou
Research Collection Lee Kong Chian School Of Business
While economic variables have been used extensively to forecast the U.S. bond risk premia, little attention has been paid to the use of technical indicators which are widely employed by practitioners. In this paper, we fill this gap by studying the predictive ability of using a variety of technical indicators vis-a-vis the economic variables. We find that the technical indicators have statistically and economically significant in- and out-of-sample forecasting power. Moreover, we find that utilizing information from both technical indicators and economic variables substantially increases the forecasting performances relative to using just economic variables.
Singapore's Venture Into The Gulf: Undiscovered Treasure Or Empty Pot?, Caroline Yeoh, Wilfred How, Joses Wong
Singapore's Venture Into The Gulf: Undiscovered Treasure Or Empty Pot?, Caroline Yeoh, Wilfred How, Joses Wong
Research Collection Lee Kong Chian School Of Business
Singapore: a country synonymous with business efficiency, strict laws and a reputation that belies its miniscule size. Its state-enterprise network and attempts at grafting “Singapore-styled” investment enclaves onto foreign locales often receive attention from the international community. These state-engineered projects are premised on the exportability of Singapore’s state credibility, systemic and operational efficiencies as well as the technological competencies of Singapore companies, to locations where these attributes are less distinct. This paper, as part of our series on this topic, revisits the city-state’s determined efforts to encapsulate economic space for Singapore-based firms, enabling them to expand beyond the region. This …
Singapore And Re-Engineering Economic Space: Observations From The Middle East, Caroline Yeoh, Wilfred Pow Ngee How
Singapore And Re-Engineering Economic Space: Observations From The Middle East, Caroline Yeoh, Wilfred Pow Ngee How
Research Collection Lee Kong Chian School Of Business
The hallmark of the Singapore state-led, market-driven interventions, and their efficacy, have often been a matter of academic contention. This paper, as part of our series on this topic, revisits Singapore’s state-enterprise strategy in the context of the city-state’s determined efforts at internationalization through a series of state-engineered projects, orchestrated to encapsulate economic space for Singapore-based firms to expand into the region and beyond. This internationalization stratagem remains controversial; premised, as they are, on the exportability of Singapore’s state credibility, systemic and operational efficiencies as well as technological competencies of Singaporean companies, government-linked or otherwise, to locations where these attributes …
Taxonomy-Analytical Study For The Project On Open Collaborative Projects And Ip-Based Models (Recommendation 36), Linus Dahlander, David Gann, Gerard George
Taxonomy-Analytical Study For The Project On Open Collaborative Projects And Ip-Based Models (Recommendation 36), Linus Dahlander, David Gann, Gerard George
Research Collection Lee Kong Chian School Of Business
No abstract provided.
Consumer Perceptions Of Third Party Product Quality Ratings, Peter De Maeyer, Hooman Estelami
Consumer Perceptions Of Third Party Product Quality Ratings, Peter De Maeyer, Hooman Estelami
Research Collection Lee Kong Chian School Of Business
Consumers increasingly rely on product quality information provided by third-party product ratings organizations. These organizations undertake the task of examining and testing competing products in the marketplace, establishing the level of quality associated with each product, and communicating this information to consumers. Despite the important role of product quality ratings in consumer decisions little research has been conducted to establish the factors which may influence consumer perceptions of these ratings. This paper examines the role of the information content provided by product quality ratings organizations on consumer perceptions. Furthermore, the influence of contextual variables, namely information cost, product category and …
Diving Into The New Innovation Landscape: The Eastern Current, Arnoud De Meyer
Diving Into The New Innovation Landscape: The Eastern Current, Arnoud De Meyer
Research Collection Lee Kong Chian School Of Business
Thirty years ago, when the business world sought innovation, most eyes looked West – mainly to the OECD countries considered to be the most economically advanced. We focused on technology-based product innovations, which were conceived for Western customers, developed in laboratories close to the headquarters of Western companies, and rolled out in the world’s wealthiest markets: North America, Western Europe and Japan, an honorary member of the Western club. This is no longer the case. Now, when the business world asks where the next innovative product or process will come from, what it will consist of, where it will be …
Have You Restructured For Global Success?, Nirmalya Kumar, Phanish Puranam
Have You Restructured For Global Success?, Nirmalya Kumar, Phanish Puranam
Research Collection Lee Kong Chian School Of Business
The organizational structures of many multinational corporations are inadequate to the task of capitalizing on opportunities in emerging markets. Locating customer-facing processes in each country-and even using transnational structures that exploit location-specific advantages-just doesn't cut it anymore. So argue Kumar and Puranam, of London Business School. The authors show how the growth of China and India as lead markets and as talent pools, coupled with advances in technology, enable companies to optimize their organizations by segmenting R&D both vertically and horizontally, thereby creating T-shaped structures.The greatest challenge of the T-shaped structure is managing integration across countries. The solution is to …
Perceiving Freedom Givers: Effects Of Granting Decision Latitude On Personality And Leadership Perceptions, Roy Y. J. Chua, Sheena S. Iyengar
Perceiving Freedom Givers: Effects Of Granting Decision Latitude On Personality And Leadership Perceptions, Roy Y. J. Chua, Sheena S. Iyengar
Research Collection Lee Kong Chian School Of Business
A perennial question facing managers is how much decision latitude to give their employees at work. The current research investigates how decision latitude affects employees'' perceptions of managers'' personalities and, in turn, their leadership effectiveness. Results from three studies using different methods (two experiments and a survey) indicate an inverted-U shaped relationship between degree of decision latitude and leadership effectiveness perceptions. The increase in leadership effectiveness perception between low and moderate decision latitude was explained by an increase in perceived agreeableness; the decrease in leadership effectiveness perception between moderate and high decision latitude was explained by a decrease in perceived …
Integrated Risk Management: A Conceptual Framework With Research Overview And Applications In Practice, Panos Kouvelis, Lingxiu Dong, Onur Boyabatli, Rong Li
Integrated Risk Management: A Conceptual Framework With Research Overview And Applications In Practice, Panos Kouvelis, Lingxiu Dong, Onur Boyabatli, Rong Li
Research Collection Lee Kong Chian School Of Business
This chapter presents an action‐based supply chain risk management framework that has emerged from industry practice and academic research. For practitioners, this conceptual framework can serve as a guideline to devise risk management strategies that suit their specific supply chain environments. For academicians, one can map the research in the growing field of integrated risk management research within the context of this framework, and identify potentially fruitful directions for future research. The framework of supply chain risk management proposes a two‐stage action plan: a planning stage and an execution stage. Risk mitigation strategy has been the main focus of the …
Integrating Long-Term And Short-Term Contracting In Beef Supply Chains, Onur Boyabatli, Paul R. Kleindorfer, Stephen R. Koontz
Integrating Long-Term And Short-Term Contracting In Beef Supply Chains, Onur Boyabatli, Paul R. Kleindorfer, Stephen R. Koontz
Research Collection Lee Kong Chian School Of Business
This paper analyzes the optimal procurement, processing, and production decisions of a meat-processing company (hereafter, a "packer") in a beef supply chain. The packer processes fed cattle to produce two beef products, program (premium) boxed beef and commodity boxed beef, in fixed proportions, but with downward substitution of the premium product for the commodity product. The packer can source input (fed cattle) from a contract market, where long-term contracts are signed in advance of the required delivery time, and from a spot market on the spot day. Contract prices are taken to be of a general window form, linear in …
Examining The Chinese Approach To Crisis Management: Cover-Ups, Saving Face, And Taking The “Upper Level Line”, Lan Ye, Augustine Pang
Examining The Chinese Approach To Crisis Management: Cover-Ups, Saving Face, And Taking The “Upper Level Line”, Lan Ye, Augustine Pang
Research Collection Lee Kong Chian School Of Business
In 2008, the Sanlu Group, a former giant in the Chinese dairy industry and a quintessential Chinese organization, was confronted with the melamine-contaminated milk crisis. Its products were blamed for causing at least six babies' deaths and damaging the kidneys of about 294,000 babies. Sanlu was criticized for its crisis handling, which resulted in its collapse several months later. Using the contingency theory of strategic conflict management and Coombs' typology of crisis communication strategies, this study explored Sanlu's crisis management as a mirror to understanding the Chinese approach to crisis management. Findings showed that influenced by political, social, and cultural …