Business Commons^™

Leading Mindfully: Two Studies Of The Influence Of Supervisor Trait Mindfulness On Employee Well-Being And Performance, Jochen Reb, Jayanth Narayanan, Sankalp Chaturvedi

Research Collection Lee Kong Chian School Of Business

This research examines the influence of leaders’ mindfulness on employee well-being and performance. We hypothesized that supervisors’ trait mindfulness is positively associated with different facets of employee well-being, such as job satisfaction and need satisfaction, and different dimensions of employee performance, such as in-role performance and organizational citizenship behaviors. We also explored whether one measure of employee well-being, psychological need satisfaction, plays a mediating role in the relation between supervisor mindfulness and employee performance. We tested these predictions in two studies using data from both supervisors and their subordinates. Results were consistent with our hypotheses. Overall, this research contributes to …

The Power Of The Weak, Martin Gargiulo, Gokhan Ertug

Research Collection Lee Kong Chian School Of Business

Weak organizational actors can overcome the consequences of their dependence by securing the control of valuable resources or by embedding dependence relationships into social networks. While these strategies may not eliminate the underlying dependence, they can curtail the ability or the willingness of the stronger party to use power. Embedding strategies, however, can also have unintended consequences. Because the network structures that confer power to the weak are inherently more stable, they can persist beyond the point of being beneficial, trapping weak actors into unsuitable network structures. The power of the weak can thus become the weakness of the strong.

Personality And Group Performance: The Importance Of Personality Composition And Work Tasks, Amit Kramer, Devasheesh P. Bhave, Tiffany D. Johnson

Research Collection Lee Kong Chian School Of Business

We examine whether group members’ Big Five personality composition (variability, minimum, and maximum) affects the group’s performance. We employed an experimental design where participants were paid based on their performance in two different group-based experimental tasks: an additive task (where group performance is based on the sum of efforts of all group members) and a conjunctive task (where group performance is based on the performance of the weakest group member). Results indicate that variability in extraversion is positively related to group performance on the additive task but not on the conjunctive task. Conversely, neuroticism maximum score is negatively related to …

Emotional Intelligence Predicts Success In Medical School, Nele Libbrecht, Filip Lievens, Bernd Carette, Stephane Cote

Research Collection Lee Kong Chian School Of Business

Accumulating evidence suggests that effective communication and interpersonal sensitivity during interactions between doctors and patients impact therapeutic outcomes. There is an important need to identify predictors of these behaviors, because traditional tests used in medical admissions offer limited predictions of "bedside manners" in medical practice. This study examined whether emotional intelligence would predict the performance of 367 medical students in medical school courses on communication and interpersonal sensitivity. One of the dimensions of emotional intelligence, the ability to regulate emotions, predicted performance in courses on communication and interpersonal sensitivity over the next 3 years of medical school, over and above …

Exploring The Locus Of Invention: The Dynamics Of Network Communities And Firms' Invention Productivity, Maxim Sytch, Adam Tatarynowicz

Research Collection Lee Kong Chian School Of Business

Departing from prior research analyzing the implications of social structure for actors' outcomes by applying either an ego network or a global network perspective, this study examines the implications of network communities for the invention productivity of firms. Network communities represent dense and nonoverlapping structural groups of actors in a social system. A network community lens helps identify new ways to study firms' access to diverse knowledge inputs in a dynamic system of interorganizational relationships. Specifically, we examine how the membership dynamics of a network community affect the invention productivity of member firms by either enabling or constraining access to …

Systematic Reflection: Implications For Learning From Failures And Successes, Shmuel Ellis, Bernd Carette, Frederik Anseel, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Drawing on a growing stream of empirical findings that runs across different psychological domains, we demonstrated that systematic reflection stands out as a prominent tool for learning from experience. For decades, failed experiences have been considered the most powerful learning sources. Despite the theoretical and practical relevance, few researchers have investigated whether people can also learn from their successes. We showed that through systematic reflection, people can learn from both their successes and their failures. Studies have further shown that the effectiveness of systematic reflection depends on situational (e.g., reflection focus) and person-based (e.g., conscientiousness) factors. Given today's unrelenting pace …

Enduring Image: Capturing Defining Moments In Crises, Benjamin Ho, Augustine Pang, Grace Xiao-Pei Auyong, Liang-Tong Lau

Research Collection Lee Kong Chian School Of Business

In today’s media environment, crises are magnified as media events and are rich sites for theinception ofimages. Particular images, like a photograph or a sound bite are found to endureas representations of defining moments of crises. This study seeks to examine the concept ofan enduring image, how it is engendered and how it impacts crisis communication efforts.The study utilizes five case studies of crisis with an inherent enduring image. An enduringimage constitutes a prime representation of the accused in a given crisis. These images areloaded with symbolic potential and exhibit a sense of permanence in public consciousness.Understanding the implications of …

Adapting To Change: The State Of Singapore Private Enterprise In China, Wilfred How, Caroline Yeoh

Research Collection Lee Kong Chian School Of Business

One of the most affluent and developed nations in its region, the city-state of Singapore relies largely on tapping global resources for economic growth, to ameliorate its tiny land area and accompanying lack of natural resources. Its current prominence is to a great degree owing to an early recognition of the need for such, and a well-documented stratagem of expanding its foreign direct investments (FDIs) as a means to stimulate economic development (Huff, 1995; Murray and Pereira, 1995) and strengthen the city-state’s ‘external economy’ - one which saw the island progress through a number of distinct phases of overseas investment …

Jms At 50: Trends Over Time, Timothy Adrian Robert Clark, Mike Wright, Zilia Iskaujina, Philip Garnett

Research Collection Lee Kong Chian School Of Business

We present an analysis of the articles published in the Journal of Management Studiessince its inception to assess to what extent JMS has: maintained its leading international ranking; maintained its founding mission as a broad based management journal; and remained a broad based management journal compared to other general management journals. In terms of its impact factor and citations despite reaching a low point in 2001, we find that JMS today ranks higher than it has ever done throughout its 50‐year history. From our content analysis covering the life‐cycle of JMS, we find four areas have been the most frequently …

Social Networks Among Auction Bidders: The Role Of Key Bidders And Structural Properties On Auction Prices, Mayukh Dass, Srinivas K. Reddy, Dawn Iacobucci

Research Collection Lee Kong Chian School Of Business

Auctions have been studied extensively as an economic marketplace. The economist’s focus is on modeling final sales prices, but the processes that give rise to those outcomes are rarely studied in great detail. This research is intended to provide that complementary perspective. We show how the interactions between bidders in an auction unfold in a dynamic pattern of bids and counter-bids, and thereby over the duration of an auction, create a network structure. The auction network contributes significantly to models of price dynamics and the network predicts final sales prices better than economic (non-network) indicators alone. In addition, network analyses …

Is The Cross-Section Of Expected Bond Returns Influenced By Equity Return Predictors?, Tarun Chordia, Amit Goyal, Yoshio Nozowa, Avanidhar Subrahmanyam, Qing Tong

Research Collection Lee Kong Chian School Of Business

This paper studies whether the commonly analyzed equity return predictors also predict corporate bond returns. Bond markets do price risk, but are also susceptible to delayed information transmission relative to equities. Firm size and profitability are negatively priced while idiosyncratic volatility is positively priced, suggesting that large firms, more profitable firms and relatively less volatile firms are more attractive to bond investors, thus requiring lower returns. Consistent with a relatively sophisticated institutional clientele, bonds are efficiently priced in that none of the behaviorally-motivated variables provide profitable trading strategies after accounting for transactions costs, though some risk-based variables continue to do …

Making Big Change In Small Sizes: Critical Success Factors For Managing Change In Smes, Richard Raymond Smith, Ting Wang

Research Collection Lee Kong Chian School Of Business

Managing change can be a challenge especially for the SME with limited resources. Here are five factors that have proven to be powerful in execution.

Mindfulness In Organizations, Jochen Reb, Ellen Choi

Research Collection Lee Kong Chian School Of Business

This chapter discusses the practice of mindfulness in organizations. In the first section we describe the growing interest in mindfulness training among organizations and discuss possible reasons for this development. We then review work on the definition and concept of mindfulness as they have been developed in psychology and organizational scholarship. In the second section, we discuss different forms of mindfulness practice in organizations, including Mindfulness-Based Stress Reduction (MBSR) as the most prominent. The third section reviews empirical evidence on the effects of mindfulness on work-related outcomes and processes such as employee performance, employee well-being, leadership, and ethical decision making. …

Bank Valuation In Malaysia: An Empirical Comparison Of Conventional And Interest-Free (Islamic) Banking Models, Charlie Charoenwong, Ramin Cooper Maysami, David K. Ding

Research Collection Lee Kong Chian School Of Business

Islamic banking, according to institute for Islamic Banking and Insurance "refers to a system of banking or banking activity that is consistent with the principles of the Shari'ah (Islamic rulings) and its practical application through the development of Islamic economics. Shari'ah prohibits the payment or acceptance of interest charges (riba) for the lending and accepting of money, as well as carrying out trade and other activities that provide goods or services considered contrary to its principles." The thrust of the current article is to examine the underlying factors and variables that guide the valuation of a sample of five Malaysian …

How Jamini Roy Found A Home In Baker Street, Nirmalya Kumar

Research Collection Lee Kong Chian School Of Business

Jamini Roy is considered the father of Indian modern art as he attempted to use his paintings to find cultural independence from Western notions of art grafted by the British on its colonies. This quest was taking place alongside the India's fight for political independence. On his death in 1972, the Indian government declared his art national heritage and banned all further exports. The chapter describes how one of the largest collections of Jamini Roy paintings in the world came to be curated in an apartment on Baker Street in London.The author interweaves the story of Jamini with his own …

Perspective-Taking And Willingness To Engage In Intergroup Contact, Cynthia S. Wang, Kenneth Tai, Gillian Ku, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

The current research explored whether perspective-taking increases willingness to engage in contact with stereotyped outgroup members. Across three studies, we find that perspective-taking increases willingness to engage in contact with negatively-stereotyped targets. In Study 1, perspective-takers sat closer to, whereas stereotype suppressors sat further from, a hooligan compared to control participants. In Study 2, individual differences in perspective-taking tendencies predicted individuals’ willingness to engage in contact with a hooligan, having effects above and beyond those of empathic concern. Finally, Study 3 demonstrated that perspective-taking’s effects on intergroup contact extend to the target’s group (i.e., another homeless man), but not to …

Negotiating Crisis In The Social Media Environment: Evolution Of Crises Online, Gaining Credibility Offline, A. Pang, Nasrath Begam Binte Abul Hassan, Aaron Chee Yang Chong

Research Collection Lee Kong Chian School Of Business

Purpose– The aim of this paper is to examine how crises can be triggered online, how different social media tools escalate crises, and how issues gain credibility when they transit to mainstream media.Design/methodology/approach– This exploratory study uses the multiple case study method to analyze five crises, generated online, throughout their life-cycles, in order to build analytic generalizations (Yin).Findings– Crises are often triggered online when stakeholders are empowered by social media platforms to air their grievances. YouTube and Twitter have been used to raise issues through its large user base and the lack of gatekeeping. Facebook and blogs escalate crises beyond …

Facing Global Economic Crisis: Foreign Sales, Ownership Groups, And Corporate Value, Xufei Ma, Daphne W. Yiu, Nan Zhou

Research Collection Lee Kong Chian School Of Business

This study extends the research on internationalization to a new organizational context emerging market firms (EMF), and a new time context global economic crisis. We propose a U-shaped relationship between foreign sales intensity and firm value for EMFs during global economic crisis. Further, we distinguish between EMFs' relational owners (i.e., business groups) and transactional owners (i.e., institutional investors) to investigate their different moderating effects. We find empirical support for our hypotheses using a sample of Chinese firms during the global economic crisis in 2008. Moreover, we provide research and practice implications.

Informal Banking And Early International Entrepreneurs: The Case Of The Chettiars, Jayarani Tan, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

As moneylenders during nineteenth century colonial period the Chettiars were functioned as informal bankers in Asia. They began as communal entrepreneurs in their clan but grew beyond their domestic borders. Despite their smallness and resources, they were able to internationalize. This paper reports a study into their internationalization examining the manner they were able to successfully venture abroad. We found that external factors like the British protectorate and internal factors like their unique socio-cultural institutions and norms and values served as enabling factors for their internationalization. These include a family culture of training the sons for the business, embracing business …

Ratings Lead You To The Product, Reviews Help You Clinch It? The Dynamics And Impact Of Online Review Sentiments On Products Sales, Nan Hu, Noi Sian Koh, Srinivas K. Reddy

Research Collection Lee Kong Chian School Of Business

It is generally assumed that ratings are a numeric representation of text sentiments and their valences are consistent. This however may not always be true. Using a panel of data on over 4000 books from Amazon.com, we develop a multiple equation model to examine the inter-relationships between ratings, sentiments, and sales. We find that ratings do not have a significant direct impact on sales but have an indirect impact through sentiments. Sentiments, however, have a direct significant impact on sales. Our findings also indicate that the two most accessible types of reviews - most helpful and most recent - play …

Anticipated Regret In Time-Based Work-Family Conflict, Jessica Bagger, Jochen Reb, Andrew Li

Research Collection Lee Kong Chian School Of Business

The primary purpose of this research was to investigate the role of anticipated regret in time-based work-family conflict decisions.

A total of 90 working parents responded to a decision making problem describing a time-based conflict between a work event and a family event. Participants' preference for which event to attend constituted the dependent variable. Independent variables were participants' work and family centralities. Anticipated regret for choosing the work option and anticipated regret for choosing the family option were measured as hypothesized mediators.

Structural equation modeling revealed that anticipated regret for choosing the family option mediated the relationship between work centrality …

Refocusing The Lens: Singapore's Private Enterprises In China, Caroline Yeoh, Wilfred Pow Ngee How, Ye Zhang

Research Collection Lee Kong Chian School Of Business

In recent years, financial and political instabilities have cooled economic growth in many regions. Even in this context, however, areas of strong growth remain; none, arguably, more prominent than ever-developing and increasingly affluent China, which is today a vastly different environment than even several years ago. More than ever, a wealth of opportunity subsists in this ancient land – and businesses must be able to adapt and seize these opportunities. Thus we turn towards Singapore private enterprise in China, to study once more the efficacy of the city-state's internationalization strategies in the context of the private enterprises which must eventually …

Sox, Corporate Transparency, And The Cost Of Debt, Sandro Andrade, Gennaro Bernile, Frederick Hood

Research Collection Lee Kong Chian School Of Business

We investigate the impact of the Sarbanes–Oxley (SOX) Act on the cost of debt through its effect on the reliability of financial reporting. Using Credit Default Swap (CDS) spreads and a structural CDS pricing model, we calibrate a firm-level corporate opacity parameter in the pre- and post-SOX periods. Our analysis shows that corporate opacity and the cost of debt decrease significantly after SOX. The median firm in our sample experiences an 18 bp reduction on its five-year CDS spread as a result of lower opacity following SOX, amounting to total annual savings of $ 844 million for the 252 firms …

Tracking-Error Models For Multiple Benchmarks: Theory And Empirical Performance, Yunchao Xu, Zhichao Zheng, Karthik Natarajan, Chung-Piaw Teo

Research Collection Lee Kong Chian School Of Business

We propose a new multiple-benchmark tracking-error model for portfolio selection problem. The tracking error of a portfolio from a set of benchmark portfolios is defined as the difference between its return and the highest return from the set of benchmarks. We derive closedform solution of our portfolio strategy, whose main component is the sum of the benchmark portfolios weighted by their respective probabilities of attaining the highest return among the portfolios in the benchmark. These probabilities, also known as the persistency values, are less sensitive to estimation errors in the means and covariances. These features help to stabilize the computational …

Transforming Business School Futures: Business Model Innovation And The Continued Search For Academic Legitimacy, Howard Thomas, Eric Cornuel

Research Collection Lee Kong Chian School Of Business

The business school is certainly one of the major success stories in higher education over the last 40 years. Despite this success there have been many more recent comments and criticisms and about the purpose, role and academic stature of business schools. Thomas et al. (2013, pp. 8-9) outline thoroughly the nature of these criticisms in the following manner: “Critics accuse business schools of doing arcane, irrelevant and impractical academic research; doing a poor job of preparing students for management careers; pandering to the market and the media rankings; failing to ask important questions; and in the process of responding …

Media Relations In An Evolving Media Landscape, Augustine Pang, Vivien H. E. Chiong, Nasrath Begam Binte Abul Hassan

Research Collection Lee Kong Chian School Of Business

Purpose – The purpose of this paper is to test the viability of the media relations framework, Mediating the Media model (Pang, 2010), and ascertains its relevance to practitioners in a changing media landscape in Singapore where social media is emerging as an alternative source of information tool. Design/methodology/approach – In-depth interviews with 20 media relations practitioners who were former journalists. Practitioners with journalism experience were chosen as they perform better at media relations (Sallot and Johnson, 2006a; Sinaga and Callison, 2008). Findings – The model posits two sets of influences, i.e. internal (journalist mindset, journalist routines and newsroom routines) …

Mean Variance Analysis Of Asian Hedge Funds, Zhidong Bai, Kok Fai Phoon, Yongchang Hui, Wing-Keung Wong

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Perspective-Taking Increases Willingness To Engage In Intergroup Contact, Cynthia Wang, Kenneth Tai, Gillian Ku, Adam D. Galinsky

Research Collection Lee Kong Chian School Of Business

Duplicate record, see https://ink.library.smu.edu.sg/lkcsb_research/3631/. The current research explored whether perspective-taking increases willingness to engage in contact with stereotyped outgroup members. Across three studies, we find that perspective-taking increases willingness to engage in contact with negatively-stereotyped targets. In Study 1, perspective-takers sat closer to, whereas stereotype suppressors sat further from, a hooligan compared to control participants. In Study 2, individual differences in perspective-taking tendencies predicted individuals’ willingness to engage in contact with a hooligan, having effects above and beyond those of empathic concern. Finally, Study 3 demonstrated that perspective-taking’s effects on intergroup contact extend to the target’s group (i.e., another …

A Nonparametric Method For Pricing And Hedging American Options, Guiyun Feng, Guangwu Liu, Lihua Sun

Research Collection Lee Kong Chian School Of Business

In this paper, we study the problem of estimating the price of an American option and its price sensitivities via Monte Carlo simulation. Compared to estimating the option price which satisfies a backward recursion, estimating the price sensitivities is more challenging. With the readily-computable pathwise derivatives in a simulation run, we derive a backward recursion for the price sensitivities. We then propose nonparametric estimators, the k-nearest neighbor estimators, to estimate conditional expectations involved in the backward recursion, leading to estimates of the option price and its sensitivities in the same simulation run. Numerical experiments indicate that the proposed method works …

Socialization Tactics: Antecedents For Goal Interdependence And Newcomer Adjustment And Retention, Serena Changhong Lu, Dean Tjosvold

Research Collection Lee Kong Chian School Of Business

This study argues that Deutsch's theory of goal interdependence is useful to examine the dynamics of serial and investiture tactics on newcomer adjustment and retention in work team contexts. Structural equation results of interviews of specific incidents collected from one hundred and two newcomers support the hypothesized model that serial and investiture tactics used by teams promote cooperative goal interdependence and weaken competitive goal interdependence and independent goal relationship between newcomers and their teams. Cooperative goals were also found to promote positive attitudes and strong co-worker relationships whereas competitive and independent goals resulted in intentions to quit and low levels …