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Research Collection Lee Kong Chian School Of Business

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Articles 1711 - 1740 of 3153

Full-Text Articles in Business

Managerial Expertise, Corporate Decisions, And Firm Value: Evidence From Corporate Refocusing, Sheng Huang Jul 2014

Managerial Expertise, Corporate Decisions, And Firm Value: Evidence From Corporate Refocusing, Sheng Huang

Research Collection Lee Kong Chian School Of Business

This paper investigates how managerial expertise—specifically, industry expertise—affects firm value through divestiture. Using CEOs’ managerial experiences in industries throughout their careers as a measure of their industry expertise, I find that CEOs in diversified conglomerates are more likely to divest divisions in industries in which they have less experience. This finding is consistent with CEOs who divest such divisions in order to refocus on those divisions in which they have specialized—that is, to achieve a better match between their expertise and their firms’ retained assets. Firms that divest for a better CEO-firm match experience significant improvements in operating performance, as …

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Impact Of Social Media On Power Relations Of Korean Health Activism, Kyu Jin Shim Jul 2014

Impact Of Social Media On Power Relations Of Korean Health Activism, Kyu Jin Shim

Research Collection Lee Kong Chian School Of Business

This case study explores how the Korea Leukemia Patient Group (KLPG) uses social media in its internal communication strategy and how that empowers its relationship with external counterparts. The findings of this study indicate that the local health NGO’s communication strategy is changing in response to the increased effectiveness and impact of social media. With the use of social media like Twitter, the KLPG can construct an issue-based advocacy group quickly and effectively. Consequently, more legitimacy and representativeness through collected support from general publics has further empowered the KLPG. Yet, the sustainability component in the relationships built through social media …

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Firm As A Coordination System: Evidence From Offshore Software Services, Kannan Srikanth, Phanish Puranam Jul 2014

Firm As A Coordination System: Evidence From Offshore Software Services, Kannan Srikanth, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

To examine what, if any, are the differences in how activities are coordinated within versus between firms, we conducted interviews with 32 project managers regarding 60 projects in the offshore software services industry. Uniquely, our projects were sampled along two dimensions: (1) colocation versus spatial distribution and (2) delivery by groups of individuals from a single firm versus from multiple firms. Our evidence suggests that in colocated projects, the same broad categories of coordination mechanisms are used both within and between firms. However, there is a qualitative difference in how geographically (i.e., spatially) distributed projects are coordinated within versus between …

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Creating A Value-Centered Culture To Drive High Performance, Robert Bergstrom, Tiffany Brown Devaughn, Elliot Brook, Lukas Tande, Richard Raymond Smith Jul 2014

Creating A Value-Centered Culture To Drive High Performance, Robert Bergstrom, Tiffany Brown Devaughn, Elliot Brook, Lukas Tande, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

No abstract provided.

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Impact Of Component Supplier Branding On Profitability, Stefan Worm, Rajendra K. Srivastava Jul 2014

Impact Of Component Supplier Branding On Profitability, Stefan Worm, Rajendra K. Srivastava

Research Collection Lee Kong Chian School Of Business

In recent years, many business-to-business (B2B) component supplier (CS) firms have added branding to their marketing toolbox. By extending the logic of ingredient branding to B2B components, they aim to create “pull” from B2B end customers by building a strong CS brand image among their customers' customers. In contrast with the established “push” approach of building strong relationships with original equipment manufacturers (OEMs), it is unclear whether and under which conditions CS branding is a worthy strategy. On the one hand, anecdotal evidence suggests that suppliers can leverage strong CS brand image in negotiations with increasingly powerful OEMs to enhance …

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Within-Person Variability In Job Performance: An Integrative Review And Research Agenda, Reeshad S. Dalal, Devasheesh P. Bhave, John Fiset Jul 2014

Within-Person Variability In Job Performance: An Integrative Review And Research Agenda, Reeshad S. Dalal, Devasheesh P. Bhave, John Fiset

Research Collection Lee Kong Chian School Of Business

Although both researchers and practitioners know that an employee’s performance varies over time within a job, this within-person performance variability is not well understood and in fact is often treated as error. In the current paper, we first identify the importance of a within-person approach to job performance and then review several extant theories of within-person performance variability that, despite vastly different foci, converge on the contention that job performance is dynamic rather than static. We compare and contrast the theories along several common metrics and thereby facilitate a discussion of commonalities, differences, and theory elaboration. In so doing, we …

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Nurturing High Performance Teams, Richard Raymond Smith Jul 2014

Nurturing High Performance Teams, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

HR can play a more proactive and critical role in identifying high performance teams, and help accelerate their growth through specific actions.

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Singapore's Financial Market: Challenges And Future Prospects, David K. C. Lee, Kok Fai Phoon Jul 2014

Singapore's Financial Market: Challenges And Future Prospects, David K. C. Lee, Kok Fai Phoon

Research Collection Lee Kong Chian School Of Business

Singapore has successfully developed into one of the leading international financial centers in a short span of less than half a century. The factors of success can be attributed to time, space, and people. Given the complexity and connectivity of today’s markets, there are many challenges in a fast changing environment marked by huge global capital flows and punctuated by crisis after crisis. This chapter will explain the success of Singapore’s financial market and provide the author’s outlook for the island state’s future prospects in the aftermath of the US debt crisis, the Euro crisis, and likely slowdown in emerging …

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Are Public-Private Partnerships A Healthy Option? A Systematic Review., Jens K. Roehrich, Michael A. Lewis, Gerard George Jul 2014

Are Public-Private Partnerships A Healthy Option? A Systematic Review., Jens K. Roehrich, Michael A. Lewis, Gerard George

Research Collection Lee Kong Chian School Of Business

Governments around the world, but especially in Europe, have increasingly used private sector involvement in developing, financing and providing public health infrastructure and service delivery through public–private partnerships (PPPs). Reasons for this uptake are manifold ranging from rising expenditures for refurbishing, maintaining and operating public assets, and increasing constraints on government budgets stifle, seeking innovation through private sector acumen and aiming for better risk management. Although PPPs have attracted practitioner and academic interest over the last two decades, there has been no attempt to integrate the general and health management literature to provide a holistic view of PPPs in healthcare …

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The Image Of Psychology Programs: The Value Of The Instrumental-Symbolic Framework, Greet Van Hoye, Filip Lievens, Britt De Soete, Nele Libbrecht, Eveline Schollaert, Dimphna Baligant Jul 2014

The Image Of Psychology Programs: The Value Of The Instrumental-Symbolic Framework, Greet Van Hoye, Filip Lievens, Britt De Soete, Nele Libbrecht, Eveline Schollaert, Dimphna Baligant

Research Collection Lee Kong Chian School Of Business

As competition for funding and students intensifies, it becomes increasingly important for psychology programs to have an image that is attractive and makes them stand out from other programs. The current study uses the instrumental-symbolic framework from the marketing domain to determine the image of different master's programs in psychology and examines how these image dimensions relate to student attraction and competitor differentiation. The samples consist of both potential students (N = 114) and current students (N = 68) of three psychology programs at a Belgian university: industrial and organizational psychology, clinical psychology, and experimental psychology. The results demonstrate that …

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Duopolistic Competition Under Risk Aversion And Uncertainty, Michail Chronopoulos, Bert De Reyck, Afzal Siddiqui Jul 2014

Duopolistic Competition Under Risk Aversion And Uncertainty, Michail Chronopoulos, Bert De Reyck, Afzal Siddiqui

Research Collection Lee Kong Chian School Of Business

A monopolist typically defers entry into an industry as both price uncertainty and the level of risk aversion increase. By contrast, the presence of a rival typically hastens entry under risk neutrality. Here, we examine these two opposing effects in a duopoly setting. We demonstrate that the value of a firm and its entry decision behave differently with risk aversion and uncertainty depending on the type of competition. Interestingly, if the leader’s role is defined endogenously, then higher uncertainty makes her relatively better off, whereas with the roles exogenously defined, the impact of uncertainty is ambiguous.

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Cellular Bucket Brigades On U-Lines With Discrete Work Stations, Yun Fong Lim, Yue Wu Jul 2014

Cellular Bucket Brigades On U-Lines With Discrete Work Stations, Yun Fong Lim, Yue Wu

Research Collection Lee Kong Chian School Of Business

It is challenging to maximize and maintain productivity of a U-line with discrete stations under the impact of variability. This is because maximizing productivity requires assigning workers to suitable tasks and maintaining productivity requires sufficient flexibility in task assignment to absorb the impact of variability. To achieve this goal, we propose an operating protocol to coordinate workers on the U-line. Under the protocol the system can be configured such that its productivity is maximized. Workers are allowed to dynamically share work so that the system can effectively absorb the impact of variability. Analysis based on a deterministic model shows that …

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Leverage Strategies Of Asian Reits And Real Estate Operating Companies, Kian Guan Lim, Tien Foo Sing Jul 2014

Leverage Strategies Of Asian Reits And Real Estate Operating Companies, Kian Guan Lim, Tien Foo Sing

Research Collection Lee Kong Chian School Of Business

The real estate literature has been puzzled by the story of why a tax-exempt vehicle like REITs uses more debt than equity. We used empirical evidence on REITs and real estate operating companies (REOCs) in Japan, Singapore, and Hong Kong from 2006 to 2010 and verified that REITs did use more debt than REOCs, despite borrowing constraints imposed on REITs in Hong Kong and Singapore. REITs also used more short-term debt to finance their real estate investment activities, but their total debt level declined during the crisis periods in 2007 and 2008. We found that higher long-term debt reduced the …

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Chain Liability In Multitier Supply Chains? Responsibility Attributions For Unsustainable Supplier Behavior, Julia Hartmann, Sabine Benoit Jul 2014

Chain Liability In Multitier Supply Chains? Responsibility Attributions For Unsustainable Supplier Behavior, Julia Hartmann, Sabine Benoit

Research Collection Lee Kong Chian School Of Business

When it becomes publicly known that products are associated with suppliers that engage in unsustainable behaviors, consumers protest, as Nestlé, Zara, and Kimberly Clark, among others, have learned. The phenomenon by which consumers hold firms responsible for the unsustainable behavior of their upstream partners suggests the notion of “chain liability.” This study aims to generate insights into the antecedents and consequences of such consumer responsibility attributions. Using data from four vignette-based survey experiments, the authors find that the chain liability effect increases if an environmental degradation incident (1) results from supplier behavior rather than force majeure, (2) results from a …

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Dissecting The Asset Growth Anomaly, Fangjian Fu Jul 2014

Dissecting The Asset Growth Anomaly, Fangjian Fu

Research Collection Lee Kong Chian School Of Business

Studies have shown that firm asset growth predicts cross-sectional stock returns. Firms that shrink their assets earn superior returns while firms that substantially expand their assets incur poor returns in the following years. I show that the negative asset growth often implies poor operating performance and a high probability subsequently to be delisted from the exchanges and that the high asset growth is primarily fuelled by large external financing. The seemingly superior returns of the negative asset growth portfolios are due to the omission of delisting returns. The poor returns of the high asset growth portfolios coincide with the widely-documented …

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Parasocial Relationship Via Reality Tv And Social Media: Its Implications For Celebrity Endorsement, Siyoung Chung, Hichang Cho Jun 2014

Parasocial Relationship Via Reality Tv And Social Media: Its Implications For Celebrity Endorsement, Siyoung Chung, Hichang Cho

Research Collection Lee Kong Chian School Of Business

The purpose of this study was to explore the ways in which audiences build parasocial relationships with media characters via reality TV and social media, and its implications for celebrity endorsement and purchase intentions. Using an online survey, this study collected 401 responses from the Korean Wave fans in Singapore. The results showed that reality TV viewing and SNS use to interact with media characters were positively associated with parasocial relationships between media characters and viewers. Parasocial relationships, in turn, were positively associated with the viewers’ perception of endorser and brand credibility, and purchase intention of the brand endorsed by …

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Robust Two-Stage Stochastic Linear Programs With Moment Constraints, Sarah Yini Gao, Lingchen Kong, Jie Sun Jun 2014

Robust Two-Stage Stochastic Linear Programs With Moment Constraints, Sarah Yini Gao, Lingchen Kong, Jie Sun

Research Collection Lee Kong Chian School Of Business

We consider the two-stage stochastic linear programming model, in which the recourse function is a worst case expected value over a set of probabilistic distributions. These distributions share the same first- and second-order moments. By using duality of semi-infinite programming and assuming knowledge on extreme points of the dual polyhedron of the constraints, we show that a deterministic equivalence of the two-stage problem is a second-order cone optimization problem. Numerical examples are presented to show non-conservativeness and computational advantage of this approach.

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Service Systems With Finite And Heterogeneous Customer Arrivals, Rowan Wang, Oualid Jouini, Saif Benjaafar Jun 2014

Service Systems With Finite And Heterogeneous Customer Arrivals, Rowan Wang, Oualid Jouini, Saif Benjaafar

Research Collection Lee Kong Chian School Of Business

We consider service systems with a finite number of customer arrivals, where customer interarrival times and service times are both stochastic and heterogeneous. Applications of such systems are numerous and include systems where arrivals are driven by events or service completions in serial processes as well as systems where servers are subject to learning or fatigue. Using an embedded Markov chain approach, we characterize the waiting time distribution for each customer, from which we obtain various performance measures of interest, including the expected waiting time of a specific customer, the expected waiting time of an arbitrary customer, and the expected …

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Cost Growth And Stock Returns, Dashan Huang, Fuwei Jiang, Jun Tu, Guofu Zhou Jun 2014

Cost Growth And Stock Returns, Dashan Huang, Fuwei Jiang, Jun Tu, Guofu Zhou

Research Collection Lee Kong Chian School Of Business

In this paper, we examine the valuation implications of cost behavior, and find that firms with high growth rate in operating costs generate substantially lower future stock returns than those with low cost growth. A spread portfolio of long stocks with low cost growth and short stocks with high cost growth earns an average abnormal return of 12% per year. This strategy is robust over time, across market capitalization, and to control for alternative anomalies and risks. Cost growth is strongly associated with deterioration in a firm’s future profitability, which investors appear failing to incorporate into valuation. In addition, the …

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Modeling Queues With Simulation Versus M/M/C Models, Kum Khiong Yang, Joyce M. W. Low, Cayirli Tugba Jun 2014

Modeling Queues With Simulation Versus M/M/C Models, Kum Khiong Yang, Joyce M. W. Low, Cayirli Tugba

Research Collection Lee Kong Chian School Of Business

This paper examines the performance of single-queue service systems using a combination of computer simulation and M/M/C queuing models. Our results show that the accuracy of M/M/C models is significantly affected by the assumptions supporting the models. Managers should therefore exercise caution in using the M/M/C models for designing queuing systems when the models’ assumptions are violated. Our results show that cost-centric and servicecentric firms should manage their queues differently. While cost-centric firms should target higher arrival load, single service session, and front-loaded arrival pattern for higher efficiency, service-centric firms should strive for lower arrival load, multiple short sessions and …

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Credit Watch Placement And Security Price Behavior Around Bond Rating Revisions, Chiraphol N. Chiyachantana, Eakapat Manitkajornkit, Nareerat Taechapiroontong Jun 2014

Credit Watch Placement And Security Price Behavior Around Bond Rating Revisions, Chiraphol N. Chiyachantana, Eakapat Manitkajornkit, Nareerat Taechapiroontong

Research Collection Lee Kong Chian School Of Business

This study examines the informational role of credit watch placement in the overall bond rating process from 1992 to 2006. The paper uses standard event study to examine the market reaction of the whole process of credit rating change which includes credit watch placement, transitional period, and actual rating change. The authors find that the act of a company’s bond being put on both positive and negative credit watch placements are associated with significant abnormal returns in the company’s stock while negative credit watch placement helps reduce the negative market reaction on the actual rating downgrade. The paper shows that …

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Industry-Based Style Investing, Russell Jame, Qing Tong Jun 2014

Industry-Based Style Investing, Russell Jame, Qing Tong

Research Collection Lee Kong Chian School Of Business

Motivated by the style investing model of Barberis and Shleifer (2003), we examine the industry-wide investment decisions of retail investors. We find that retail investor industry demand is highly correlated and strongly related to past industry returns. Moreover, industries heavily bought by retail investors over the past year significantly underperform industries heavily sold over the subsequent year. Similarly, stocks in industries heavily bought by retail investors underperform stocks in industries heavily sold, even after controlling for firm-level demand. Our results suggest that industry-wide categorization influences the investment decisions of retail investors and has a significant impact on asset prices.

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Getting Into The Minds Of Consumers, Hannah H. Chang Jun 2014

Getting Into The Minds Of Consumers, Hannah H. Chang

Research Collection Lee Kong Chian School Of Business

Under what circumstances are our decisions influenced by emotions? And when are we more likely to make rational, logical choices? Assistant Professor Hannah Chang of the SMU Lee Kong Chian School of Business studies the science behind how consumers make decisions.

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Climate Change And Management: From The Editors, Jennifer Howard-Grenville, Simon J. Buckle, Brian J. Hoskins, Gerard George Jun 2014

Climate Change And Management: From The Editors, Jennifer Howard-Grenville, Simon J. Buckle, Brian J. Hoskins, Gerard George

Research Collection Lee Kong Chian School Of Business

Climate change is one of the greatest challenges we confront in the 21st century. On current trends, by the end of the century, the warming effect of our greenhouse gas emissions will have taken us far away from pre-industrial climatic conditions. In fact, our climate will be as different from pre-industrial conditions as it was when the Earth emerged from the last ice age some 20,000 years ago. In other words, just over 200 years of human and industrial activity will have wrought fundamental change to our climate system. The rise of organizations and industrialized production has set us on …

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Agile Business Model Innovation, Adam J. Bock, Gerard George Jun 2014

Agile Business Model Innovation, Adam J. Bock, Gerard George

Research Collection Lee Kong Chian School Of Business

Business model innovation (BMI) is risky, but when companies do it with agility, they thrive. This article looks at how Return Path, the global leader in email marketing, met the challenge of applying BMI successfully. The authors interviewed up to 700 CEOs to better understand BMI drivers.

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Of Accessibility And Applicability: How Heat-Related Primes Affect Belief In “Global Warming” And “Climate Change”, Jonathon P. Schuldt, Sungjong Roh Jun 2014

Of Accessibility And Applicability: How Heat-Related Primes Affect Belief In “Global Warming” And “Climate Change”, Jonathon P. Schuldt, Sungjong Roh

Research Collection Lee Kong Chian School Of Business


Research shows that exposure to heat-related cues (e.g., warm temperatures, “fry” and “boil”) influences the belief that global warming exists and poses a serious threat to humans. Drawing on social-cognitive principles of concept accessibility and applicability, we hypothesized that these effects may depend on how the issue is framed, given that heat-related concepts are more compatible with “global warming” than “climate change.” Exploring this possibility, we asked campus passersby about their belief in global warming or climate change shortly after a real-life unseasonably cold weather event (i.e., snowfall during Spring; Study 1). A controlled Web experiment …

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Unleashing Creativity Across Cultural Borders, Roy Y. J. Chua May 2014

Unleashing Creativity Across Cultural Borders, Roy Y. J. Chua

Research Collection Lee Kong Chian School Of Business

As the global economy integrates and companies pursue opportunities outside their traditional borders, it is increasingly important to innovate across cultural borders. This article explains how individuals can improve cross-cultural creativity.

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Media Frames And Cognitive Accessibility: What Do "Global Warming" And "Climate Change" Evoke Partisan Minds?, Jonathon P. Schuldt, Sungjong Roh May 2014

Media Frames And Cognitive Accessibility: What Do "Global Warming" And "Climate Change" Evoke Partisan Minds?, Jonathon P. Schuldt, Sungjong Roh

Research Collection Lee Kong Chian School Of Business

Decades of research demonstrate that how the public thinks about a given issue is affected by how it is framed by the media. Typically, studies of framing vary how an issue is portrayed (often, by altering the text of written communication) and compare subsequent beliefs, attitudes, or preferences—taking a framing effect as evidence that a media frame (or frame in communication) instantiated a particular audience frame (or frame in thought). Less work, however, has attempted to measure frames in thought directly, which may illuminate cognitive mechanisms that underlie framing effects. In this vein, we describe a Web experiment (n = …

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Implementing Liberal Management Education Through The Lens Of The Other, Thomas Estad, Stefano Harney, Howard Thomas May 2014

Implementing Liberal Management Education Through The Lens Of The Other, Thomas Estad, Stefano Harney, Howard Thomas

Research Collection Lee Kong Chian School Of Business

The purpose of this paper is to explore the prerequisite conditions for implementing a liberal management education and for fostering ethical students using examples from the core curriculum at Singapore Management University (SMU). Beginning with a reading of the Carnegie Foundation's Rethinking Undergraduate Business Education: liberal learning for the professions (2011), the paper examines the contribution and limits of the findings and recommendations before discussing the place of the liberal arts in the modern university and describing a case study of liberal management education in process at SMU. It concludes with a reading of the work of Emmanuel Levinas and …

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Conceptualizing And Assessing Interpersonal Adaptability: Towards A Functional Framework, Tom Oliver, Filip Lievens May 2014

Conceptualizing And Assessing Interpersonal Adaptability: Towards A Functional Framework, Tom Oliver, Filip Lievens

Research Collection Lee Kong Chian School Of Business

As a result of the increased frequency and complexity of interpersonal interactions in today’s workplaces, researchers and practitioners have emphasized the need for workers to be interpersonally adaptive (Griffi n, Neal, and Parker, 2007; Pulakos et al., 2000). Increasingly, to accomplish their work, workers need to interact effectively with others in the workplace. This is in part due to the predominance of service-oriented organizations in many economies (Zeithaml and Bitner, 1996). Workers in these organizations are required to spend a considerable part of their day engaging in social interactions and managing social relationships with customers (Schneider, 1994) and teams (Kozlowski …

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