Open Access. Powered by Scholars. Published by Universities.®

Business Commons™

Open Access. Powered by Scholars. Published by Universities.®

Walden University

Discipline
Keyword
Publication Year
Publication
Publication Type
File Type

Articles 691 - 720 of 3035

Full-Text Articles in Business

Effective Leadership Strategies To Sustain Small Businesses’ Operations Beyond 5 Years, Sulemana Jawula Jan 2021

Effective Leadership Strategies To Sustain Small Businesses’ Operations Beyond 5 Years, Sulemana Jawula

Walden Dissertations and Doctoral Studies

Small businesses play a critical role in the job creation and overall growth of the U.S. economy; however, many small businesses fail soon after startup. The failure of small businesses results psychological, social, and financial turmoil for small business leaders. Grounded in transformational leadership theory and Chamberlin’s theory of strategy, the purpose of this qualitative multiple case study was to explore leadership strategies small business leaders use to sustain their operations beyond 5 years. The participants were five business leaders of five selected small businesses in the Bronx, New York, who used effective leadership strategies to sustain their operations beyond …

Go to article

Strategies Of Women Small Business Owners To Overcome Entrepreneurship Barriers, Janis Elaine Jones Jan 2021

Strategies Of Women Small Business Owners To Overcome Entrepreneurship Barriers, Janis Elaine Jones

Walden Dissertations and Doctoral Studies

AbstractMany women small business owners struggle to maintain their businesses longer than 5 years. This study’s purpose was to use the theory of planned behavior to explore how women small business owners overcome barriers to entrepreneurship. The study’s research questions examined how women small business owners in Broward County in the state of Florida use financial strategies to develop their businesses and how women small business owners use financial strategies to overcome barriers to entrepreneurship. A qualitative, multiple-case study approach was used to examine beauty parlors, dance studios, and insurance offices. Each case relied on semistructured interviews, field notes, financial …

Go to article

Employee Turnover Intentions In Correctional Facilities, Mary Lynn Miller Jan 2021

Employee Turnover Intentions In Correctional Facilities, Mary Lynn Miller

Walden Dissertations and Doctoral Studies

Employee turnover reduces organizational performance through the increased financial and human resources required to hire and train new employees. Because correctional officers are essential to reducing the inmate recidivism rate, understanding the correlates of correctional officers’ intent to leave is essential to reduce turnover. Grounded in Herzberg’s two-factor motivation-hygiene theory, the purpose of this quantitative correlational study was to examine the likelihood of employee job satisfaction and leadership behavior perception predicting correctional officer turnover intentions. The participants were 68 correctional officers who worked in correctional facilities in Ohio and completed the Job Satisfaction Survey and Turnover Intention Scale surveys. The …

Go to article

Exploring How Organizations Ensure The Hiring Process Is Conducted Appropriately To Avoid Legal Issues, Natashia Stafford - Cotton Jan 2021

Exploring How Organizations Ensure The Hiring Process Is Conducted Appropriately To Avoid Legal Issues, Natashia Stafford - Cotton

Walden Dissertations and Doctoral Studies

The overall research problem of interest in this study was the need for human resource (HR) leaders and hiring managers (HMs) to conform to a wide array of complex state and federal legal requirements concerning hiring practices. Therefore, the purpose of this qualitative study was two-fold: (a) to understand how HR leaders can ensure that ethically and legally acceptable hiring practices are used in their organizations and (b) to identify the perceptions of the employee selection procedures and legal defensibility of HR personnel and HMs in Northern California in order to develop timely and informed answers to the study’s research …

Go to article

Strategic Planning In Small Nonprofit Behavioral Health Organizations, Amanda Machamer Becker Jan 2021

Strategic Planning In Small Nonprofit Behavioral Health Organizations, Amanda Machamer Becker

Walden Dissertations and Doctoral Studies

Rural communities in the United States depend on small community-based nonprofits to provide access to food, nutrition, transportation, and other social determinants of health. Despite this essential role, some leaders of small nonprofits forgo participating in strategic planning because they believe that the process can be time consuming and expensive. Strategic planning may help organizations of any size to be organized, mission focused, outcome based, and successful. The strategic planning process helps to identify which outcomes demonstrate effectiveness and increase program sustainability. The purpose of this study was to explore the ways that strategic planning may assist small rural community-based …

Go to article

Leadership Strategies To Improve Employee Well-Being, Camille Black Jan 2021

Leadership Strategies To Improve Employee Well-Being, Camille Black

Walden Dissertations and Doctoral Studies

Poor employee well-being because of a lack of job resources costs business leaders billions of dollars each year. Business leaders in the entertainment industry who fail to manifest strategies to increase employee well-being might decrease employee resources and increase the consequences of job demands, such as decreased organizational performance and profitability. Grounded in the job demands-resources model theory, the purpose of this single case study was to explore strategies entertainment leaders use to increase employee well-being. The participants included six entertainment executives employed at a large entertainment company in California who successfully implemented strategies that increased employees’ well-being. Data were …

Go to article

The Impact Of Financial Education On The Lives Of Cherokee Nation Citizens, Ron Pense Jan 2021

The Impact Of Financial Education On The Lives Of Cherokee Nation Citizens, Ron Pense

Walden Dissertations and Doctoral Studies

Financial literacy is something that is important for financial well-being for individuals, but it is lacking, leading to problems such as inadequate saving and poor financial decision making. This research was conducted to examine the impact of financial education for citizens of Cherokee Nation on saving and financial decision making and was grounded in prospect theory and quasi-rational economics. Accordingly, the research questions focused on the extent of differences between individuals with and without financial education for decision making and saving as well as the extent demographic factors play a role. The research design was non-experimental causal comparative with financial …

Go to article

Examining The Antecedents Of Employee Engagement, Andrea E. Moore Jan 2021

Examining The Antecedents Of Employee Engagement, Andrea E. Moore

Walden Dissertations and Doctoral Studies

Highly engaged employees have a positive impact on organizational results, which means that understanding how to increase employee engagement is important. Performance management is one area that is believed to positively impact employee engagement, but current research is not conclusive as to how much individual performance management activities impact employee engagement. Using social exchange theory and self-determination theory as theoretical guides, this study examined if 5 performance management activities (goal setting, feedback, developmental opportunities, performance appraisals, and a climate of trust) are predictors of employee engagement. Using a cross-sectional survey design, full-time, U.S.-based employees at organizations with more than 1,000 …

Go to article

Principals' Leadership Style As A Predictor Of School Climate In Urban High Schools In Baltimore, Kelly Alicia Watson Jan 2021

Principals' Leadership Style As A Predictor Of School Climate In Urban High Schools In Baltimore, Kelly Alicia Watson

Walden Dissertations and Doctoral Studies

To improve student achievement in urban public schools with high poverty, it is important to address specific leadership styles (i.e., transformational, transactional, and passive-avoidant leadership styles) in relationship to their school climate. The purpose of this multivariate correlational study, framed by leadership theory, was to investigate the relationship between principals' leadership and school climate as perceived by high school teachers in an urban school district. The relationship between three predictor variables (average class size, years of experience of the teacher, and leadership style) and one criterion variable (school climate) was examined. The Multifactor Leadership Questionnaire was used to measure leadership …

Go to article

Hospitality Industry Employee Turnover, Ericka Dolores Willie Jan 2021

Hospitality Industry Employee Turnover, Ericka Dolores Willie

Walden Dissertations and Doctoral Studies

Employee turnover is detrimental to organizational performance, productivity, and profitability. Decreasing employee turnover is important for hospitality leaders to increase employee productivity, raise customer satisfaction and increase organizational profits. Grounded in Herzberg's motivation-hygiene theory, the purpose of this quantitative correlational study was to examine the relationship between employee perceptions of work experience, supervisory practices, employee compensation, and employee turnover. The participants were 100 employees who worked in the hospitality industry on the island of St. Croix. The Employee Turnover Survey was the instrument used in this study and was conducted via Survey Monkey. The results of the multiple linear regression …

Go to article

Fairness, Emotional Intelligence, And Ethical Decision-Making In Customer Evaluations Of Providers, Tameka Austin Jan 2021

Fairness, Emotional Intelligence, And Ethical Decision-Making In Customer Evaluations Of Providers, Tameka Austin

Walden Dissertations and Doctoral Studies

Customer satisfaction is a topic that organizations must focus on for the success and continued sustainability of their organizations. Emotional intelligence, fairness, and ethical decision-making are areas that businesses must address to identify how their businesses are impacted by the choices that customers make when working with corporations. The gig economy (short- or long-term project in which a contract worker is hired to perform a specific task or long-term consultant assignment) is an area that has not been addressed to a great extent by psychology researchers. The purpose of this study was to examine the relationships between emotional intelligence, ethical …

Go to article

A Phenomenological Exploration Of The Leadership Development Experiences Of Black Women, Oresha Sharlene Greenidge Foster Jan 2021

A Phenomenological Exploration Of The Leadership Development Experiences Of Black Women, Oresha Sharlene Greenidge Foster

Walden Dissertations and Doctoral Studies

The leadership pathway for Black women has unique challenges and obstacles due to the double jeopardy of their race and gender. The lack of critical empirical work on the leadership development of Black women has left a gap in the understanding of how racial and gendered identities influence their development as successful leaders. This research was conducted to examine how Black women developed as leaders and how they made meaning of their leadership development experiences. A qualitative transcendental phenomenological study was conducted framed by concepts of intersectionality and gendered racism to produce a comprehensive description of the phenomenon of the …

Go to article

A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd Jan 2021

A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd

Walden Dissertations and Doctoral Studies

Information technology (IT) managers have sparse information on the critical success factors (CSFs) needed for self-service business intelligence (SSBI) initiatives among casual users. The purpose of this qualitative, multicase study was to describe Business Intelligence (BI) experts’ views on the CSFs needed for self-service BI initiatives among casual users in the post-implementation stage. To meet this purpose, a multicase study design was used to collect data from a purposeful sample of 10 BI experts. Semistructured interviews, archival data, and reflective field notes drove the credibility of the multicase study’s findings through data triangulation. Two conceptual models framed this study: Lennerholt …

Go to article

Strategies For Catalyzing Clinicians’ Support Of Telemedicine Programs In Rural Communities, Jonathan Liwag Jan 2021

Strategies For Catalyzing Clinicians’ Support Of Telemedicine Programs In Rural Communities, Jonathan Liwag

Walden Dissertations and Doctoral Studies

Clinicians’ failure to accept contemporary technology has been a critical barrier to telemedicine program adoption. Staff technical challenges and resistance to change can affect technology return on investment, which concerns telemedicine program leaders. Grounded in Davis’s technology acceptance model, the purpose of this qualitative, descriptive single case study was to explore strategies used by program leaders in the Marianas Islands who successfully gained clinicians’ acceptance of contemporary technology. The participants were 5 program leaders recommended by their institution because of their leadership role and telemedicine technologies experience. Data were collected from 4 face-to-face and 1 audio teleconference interview with the …

Go to article

Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder Jan 2021

Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder

Walden Dissertations and Doctoral Studies

Nonprofit animal shelters provide vital services to the community and improve the overall well-being of animals. Many animal shelters, however, face the challenge of insufficient funding. Some nonprofit animal shelter leaders are burdened with financial uncertainty because of a lack of funding strategies for operational stability and survival. Grounded in the resource dependency theory, the purpose of this qualitative multiple case study was to explore strategies that nonprofit animal shelter leaders use to obtain funding. The participants comprised three nonprofit animal shelter leaders in Maryland. Data were collected from semistructured telephone interviews and public financial reports. Data analysis was conducted …

Go to article

How Managers Of Nonfranchised Restaurants Use Training To Improve Customer Satisfaction, Waldell Terrell Graves Jan 2021

How Managers Of Nonfranchised Restaurants Use Training To Improve Customer Satisfaction, Waldell Terrell Graves

Walden Dissertations and Doctoral Studies

Customer satisfaction is a factor that significantly influences profits and overall business success. Understanding the dynamics of customer satisfaction and its relationship to profits, job security, and the overall customer experience is critical for restaurant managers. Grounded in the service quality theory, the purpose of this multiple case study was to explore strategies nonfranchised restaurant managers use to improve customer satisfaction. The participants comprised five nonfranchised restaurant managers in central Delaware who successfully improved customer satisfaction. Data were collected from semistructured interviews and research notes, then analyzed using content analysis. Four themes emerged: continuous on-the-job training, manager observations and customer …

Go to article

Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt Jan 2021

Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt

Walden Dissertations and Doctoral Studies

Business sustainability is essential for any nonprofit organization. Revenue diversification can play a key role in business sustainability. In this case study, the revenue diversification practices and challenges of an international, behavioral health, nonprofit organization based out of the western United States were examined. The organization provides training, support, and resources in an experiential modality of behavioral health treatment for clients worldwide. Data collection processes consisted of a review of current revenue diversification literature, semistructured interviews with three senior-level leaders in the organization, and a review of select organizational documents. The Baldrige Excellence Framework for Healthcare provided a proven framework …

Go to article

Strategies To Mitigate Natural Disaster Impact In The Auto Maintenance Business, Charles Oluande Ogutu Jan 2021

Strategies To Mitigate Natural Disaster Impact In The Auto Maintenance Business, Charles Oluande Ogutu

Walden Dissertations and Doctoral Studies

Many small business owners lack strategies to mitigate natural disasters. Damage caused by natural disasters usually costs millions of dollars in injuries or lost lives, disruption to operations, and property damage. Small business owners who fail to plan and prepare for disaster frequently face closure when disasters strike. The goal of this study was to explore strategies independent auto maintenance business owners use to mitigate natural disasters. Holling’s organizational resilience theory grounded this qualitative multiple case study. Five purposively selected participants who implemented disaster mitigation strategies from Texas, Arkansas, and Louisiana participated in this study. Semistructured interviews were used to …

Go to article

Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo Jan 2021

Strategies For Implementing A Successful Customer Relationship Management System, Samuel Adebayo

Walden Dissertations and Doctoral Studies

Customer relationship management (CRM) software implementation fails in thepackaging industry because of ineffective CRM implementation strategies. Effective strategies for CRM software implementation are essential to CRM managers for improving CRM project success rates. Grounded in Kano’s customer satisfaction theory, the purpose of this qualitative multiple case study was to explore the strategies CRM managers in the packaging industry used to operate a profitable business. Data were collected through semi-structured interviews and documents of CRM strategies. Participants were four CRM managers located in Illinois who had a minimum of 10 years of successfully managing CRM systems with high success rates. Data …

Go to article

Health Care Leader Strategies For Cultural Diversity In The Workplace, Michael H. Le Jan 2021

Health Care Leader Strategies For Cultural Diversity In The Workplace, Michael H. Le

Walden Dissertations and Doctoral Studies

Health care leaders who lack strategies to manage workers from diverse ethnic and cultural backgrounds face high employee turnover. High employee turnover can jeopardize the health of patients and the financial stability of their organization. Grounded in the cognitive diversity theory, the purpose of this qualitative multiple case study was to explore strategies eight health care leaders in Iowa use to manage diverse employees. Data sources were semistructured interviews, researcher notes, and a review of the diversity policies of each facility. Five themes identified through thematic analysis included leaders using recruitment strategies to promote diversity, leaders encouraging and using communication/feedback, …

Go to article

Entrepreneurial Strategic Sensemaking For Growth And Employment In Nigerian Small And Medium Enterprises, Ishaq Abdulrahman Balogun Jan 2021

Entrepreneurial Strategic Sensemaking For Growth And Employment In Nigerian Small And Medium Enterprises, Ishaq Abdulrahman Balogun

Walden Dissertations and Doctoral Studies

AbstractOnly 20% of Nigerian small and medium enterprises (SMEs) survive 5 years. The specific management problem was that SME leaders were faced with strategic sensemaking challenges in dealing with external stakeholders while growing their businesses. The purpose of this qualitative descriptive phenomenological study was to understand the strategic sensemaking lived experiences of eight SME entrepreneurs for growing their businesses. The conceptual framework grounding this study was embedded in the four sensemaking leadership functions, strategic decisions-making, dynamics of business environments, and performance. The research question asked what is the strategic sensemaking lived experiences of entrepreneurs in SME entrepreneurship ecosystem while growing …

Go to article

Nonprofit Leaders’ Digital Marketing Strategies To Secure And Sustain Donors, Valayia Jones-Smith Jan 2021

Nonprofit Leaders’ Digital Marketing Strategies To Secure And Sustain Donors, Valayia Jones-Smith

Walden Dissertations and Doctoral Studies

Without systematic strategies to increase their donor base, some leaders of nonprofit organizations might be unable to develop and sustain a solid financial foundation to support programs and services related to organizational missions, values, and goals. Grounded in the relationship management theory, the purpose of this qualitative single case study was to explore strategies three executive leaders of a nonprofit organization in the northeastern United States used to increase and sustain their donor base using digital marketing. Data were collected from semistructured interviews, the organization’s website, organizational documents, publicly available data, and organizational social media channels. Data were analyzed using …

Go to article

Financial Illiteracy And Minority Small Business Failure, Julia Lee Jackson Jan 2021

Financial Illiteracy And Minority Small Business Failure, Julia Lee Jackson

Walden Dissertations and Doctoral Studies

Minority small businesses are important contributors to the U.S. economy. As such, financial illiteracy resulting in the failure of minority small businesses is a significant problem. The purpose of this study was to determine whether a quantitative correlation exists between financial illiteracy and minority small business failure in the United States. The theoretical foundation consisted of administrative, systems, human capital theories and system thinking, financial, and management concepts. The research questions exhaustively reviewed secondary financial literacy and various business management research data that relate to the ability of the U.S. minority population to create wealth through sustained entrepreneurial success using …

Go to article

The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim Jan 2021

The Perceptions Of Bank Employees On Performance Target, Yusuf Abubakar Ibrahim

Walden Dissertations and Doctoral Studies

AbstractPerformance target is one of the tools of performance management used to influence bank employees’ performance in the Nigerian banking sector. Bank managers may have exerted pressure on employees due to recent pressure in Nigeria’s economy, which has a reciprocal effect on Nigeria’s banking sector. The research problem addressed issues related to performance targets, disparity in job satisfaction, and stress-related issues in the workplace. The purpose of this qualitative phenomenological study was to explore the lived experiences of workplace-related stress of permanent bank employees working under the current performance targets in the Nigerian banking sector. The research questions focused on …

Go to article

Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void Jan 2021

Licensure Decisions Among South Carolina Counselors With Master’S Degrees, Stephanie Rhodenia Jamison-Void

Walden Dissertations and Doctoral Studies

AbstractLicensure has many benefits to master’s level counselors, including higher wages, legal recognition, and third-party reimbursements, however many professional counselors do not pursue licensure. South Carolina graduates of a master’s level counseling program are not required to obtain licensure in order to provide counseling services. This qualitative comparative case study was conducted to capture why some counseling graduates choose to pursue licensure and others do not based on the experiences, knowledge, skills, and abilities counseling graduates in transition in South Carolina. The research was informed by social cognitive career theory and social learning for career decision making. Participants included four …

Go to article

Social Media Marketing Strategies To Gain And Retain Customers, Brandy A. Mcneil Jan 2021

Social Media Marketing Strategies To Gain And Retain Customers, Brandy A. Mcneil

Walden Dissertations and Doctoral Studies

The inability of small business owners to gain and retain customers adversely impacts a company’s customer base. Small business owners who fail to attract and retain a customer base risk financial failure. Grounded in Rogers’ diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore social media strategies small business owners use to gain and retain customers. Participants were five small business owners in the New York City area who successfully used social media strategies to gain and retain customers. Data were collected from semistructured interviews, sales reports, social media, and public social media posts. …

Go to article

Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton Jan 2021

Crisis Management Strategies For Sustaining Organizations During A Crisis, Parisnicole Payton

Walden Dissertations and Doctoral Studies

Public relations directors often lack crisis management strategies to maintain an organization's reputation following a crisis to ensure continued profitability. Public relations directors who better understand crisis management strategies may benefit their organizations by improving crisis prevention and recovery while maintaining organizational reputation and profitability. Grounded in situational crisis communication theory, the purpose of this qualitative multiple case study was to explore crisis management strategies that some public relations directors use to maintain an organization's reputation following a crisis to ensure continued profitability. Data were collected using semistructured interviews with three public relations directors from Upper Manhattan, New York, supporting …

Go to article

Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre Jan 2021

Executive Coaches’ Perspectives On Leadership Role Identity Construction In Aspiring Female Leaders, Candice St. Pierre

Walden Dissertations and Doctoral Studies

Current efforts to develop and promote women to senior-level positions in organizations remain insufficient. Many leadership development programs are not designed to help women develop a sense of leader identity and self-efficacy. Executive coaching is a process to develop leaders that is customizable for individuals to address their specific needs and goals. A phenomenological study was conducted to gain insight into the lived experiences of executive coaches to discern their strategies and practices for working with women who aspire to attain senior leadership roles. Ten executive coaches working with aspiring women leaders as part of a Network of Executive Women …

Go to article

Strategies To Recruit And Retain Technologically Competent Volunteers In Nonprofit Organizations, Angela D. Tartaro-Flowerday Jan 2021

Strategies To Recruit And Retain Technologically Competent Volunteers In Nonprofit Organizations, Angela D. Tartaro-Flowerday

Walden Dissertations and Doctoral Studies

Nonprofit organizations rely on volunteers as a part of their labor force. However, volunteer recruitment and retention are an ongoing challenge and concern and are potentially costly to a nonprofit organization. Grounded in the ability-motivation-framework and Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to explore the strategies that nonprofit leaders used to recruit and retain technologically competent volunteers. Three nonprofit leaders from different nonprofit organizations in Toronto, Ontario, Canada, participated in the study. Data were collected using virtual semistructured interviews and publicly accessible information. Data were analyzed using thematic analysis, and four themes emerged: (a) …

Go to article

Foreign Direct Investment And The Roles Of Multinational Entreprise, Belay Mekuria Tessema Jan 2021

Foreign Direct Investment And The Roles Of Multinational Entreprise, Belay Mekuria Tessema

Walden Dissertations and Doctoral Studies

AbstractSub-Saharan Africa (SSA) countries experienced successive declines in foreign direct investment (FDI) flows in the textile and apparel manufacturing sector because of a range of macro and micro factors. Leaders of textile and garment organizations who fail to increase FDI are at risk of failure. Grounded in eclectic theory (OLI paradigm), the purpose of this qualitative single case study was to explore strategies leaders of textile and garment organizations use to increase FDI for enabling business profitability and growth. The participants comprised four senior leaders from one textile and garment organization in Hawassa, Ethiopia, who effectively implemented strategies to increase …

Go to article

First Prev Next Last