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Full-Text Articles in Business

Puerto Rico School Administrators’ Authentic Leadership And Turnover Intent Moderated By Supervisor Support, Cristal Vazquez Davila Jan 2021

Puerto Rico School Administrators’ Authentic Leadership And Turnover Intent Moderated By Supervisor Support, Cristal Vazquez Davila

Walden Dissertations and Doctoral Studies

The turnover rates of Puerto Rican high school teachers continue to increase and have an adverse effect not only on the quality of education but also on the budget of Puerto Rico’s Department of Education (PRDE). By examining the factors of perceived supervisor support and authentic leadership influencing teachers’ turnover intentions, steps can be taken to reduce the turnover rates. The purpose of this study was to examine the relationship between school administrators’ authenticity and the turnover intentions of a sample of high school teachers employed by the PRDE. The framework was based on social exchange theory, authentic leadership theory, …

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Small And Medium Scale Firms Financing Strategies In Nigeria, Anthony Ogochukwu Chukwu Jan 2021

Small And Medium Scale Firms Financing Strategies In Nigeria, Anthony Ogochukwu Chukwu

Walden Dissertations and Doctoral Studies

Past studies highlighted that small and medium scale enterprises contributions to nations’ economy have been minimal due to their inability to access the sufficient funds for their operations. The challenge is that small business owners lack the right strategies to raise finances required for business operations. The purpose of this study was to explore the lived experiences of small and medium scale enterprise owners in raising of finances from lending institutions. The conceptual framework emphasized the concepts of business environment, financing institutions, knowledge, and experience of small business owners as related to small and medium scale enterprise funding. The research …

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Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder Jan 2021

Funding Strategies For Nonprofit Animal Shelter Leaders, Destiny Reeder

Walden Dissertations and Doctoral Studies

Nonprofit animal shelters provide vital services to the community and improve the overall well-being of animals. Many animal shelters, however, face the challenge of insufficient funding. Some nonprofit animal shelter leaders are burdened with financial uncertainty because of a lack of funding strategies for operational stability and survival. Grounded in the resource dependency theory, the purpose of this qualitative multiple case study was to explore strategies that nonprofit animal shelter leaders use to obtain funding. The participants comprised three nonprofit animal shelter leaders in Maryland. Data were collected from semistructured telephone interviews and public financial reports. Data analysis was conducted …

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Continuous Improvement Strategies For Nonprofit Organizations, Juan Alberto Delduarte Jan 2021

Continuous Improvement Strategies For Nonprofit Organizations, Juan Alberto Delduarte

Walden Dissertations and Doctoral Studies

Many leaders of nonprofit organizations (NPOs) face challenges implementing a strategic plan to improve organizational performance and enhance the sustainability of their businesses. Grounded in Deming’s total quality management theory, the purpose of this qualitative single case study was to explore the use of quality management standards in strategic planning to improve organizational performance. The participants were three senior leaders from an NPO in the midwestern region of the United States. Data were collected from semistructured interviews, internal organizational documents, and public sources. The 5-step thematic analysis revealed the use of quality management standards in strategic planning, employee empowerment, and …

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Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes Jan 2021

Implementation Of Motivational Strategies In The Manufacturing Industry, Lucretia Antoinette Starnes

Walden Dissertations and Doctoral Studies

Some leaders in the manufacturing industry face challenges in engaging employees to increase productivity. Manufacturing leaders who effectively engage employees can build meaningful communication and achieve organizational goals that can motivate employees to increase productivity. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore motivational strategies manufacturing industry leaders use to engage employees to increase productivity. Participants included five managers at one manufacturing company located in northern Kentucky. Data were collected from semistructured interviews and company documents. Data were analyzed using Yin’s five-phase cycle. Three themes emerged: building a culture of meaningful communication, …

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The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo Jan 2021

The Effect Of Gender-Diversity Training On Perceived Organizational Justice, Lauran Star Raduazo

Walden Dissertations and Doctoral Studies

The purpose of this quantitative study was to examine gender-diversity training content and design and their effect on employees perceived organizational justice. A total of 205 employees specializing in science, technology, engineering, mathematics, and finance (STEM&F) participated in this study. A quantitative quasi-experimental study design occurred with a baseline, posttraining, and 2-month final follow-up. A mixed ANOVA was run to test for mean differences for Colquitt’s Organizational Justice Scale (COJS) overall and subscale scores. Baseline, posttraining, and final scores were compared by intervention and control group. There was a statistically significant interaction within intervention between time and groups (F(2,406) = …

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Small Business Owners’ Strategies For Accessing Capital And Improving Financial Performance, Yao Pierre Agboh Jan 2021

Small Business Owners’ Strategies For Accessing Capital And Improving Financial Performance, Yao Pierre Agboh

Walden Dissertations and Doctoral Studies

Lack of access to capital for many small businesses in the Midwest often leads to business failure and higher unemployment. Small business owners who lack access to capital are at higher risk of failure. Grounded in the trade credit theory, the purpose of this qualitative multiple case study was to explore financing strategies for small businesses owners to maximize profitability and competitive advantage. The participants comprised 10 small business owners in the Midwest who effectively used financing strategies to maximize profitability and competitive advantage. Data were collected from semistructured interviews and company social media platforms. Thematic analysis was used to …

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Monday Effect: Trading Patterns Of Individual Investors, Muraleedharan Gopinathan Jan 2021

Monday Effect: Trading Patterns Of Individual Investors, Muraleedharan Gopinathan

Walden Dissertations and Doctoral Studies

The efficient market hypothesis (EMH) has served as the central theory in modern finance for more than half a century. The Monday effect, in which returns and trading volumes on Mondays are generally lower than other days of the week, is one of the anomalies of the EMH. Researchers postulated the different investment patterns of individual investors as an explanation for the Monday effect. The purpose of this comparative study is to examine the role of individual investors on the Monday effect in the United States stock market. This study involved using actual individual investor data from the New York …

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Health Care Manager Electronic Medical Record Systems Implementation Strategies To Improve Patient Outcomes, Mcarthur Bruno Damis Jan 2021

Health Care Manager Electronic Medical Record Systems Implementation Strategies To Improve Patient Outcomes, Mcarthur Bruno Damis

Walden Dissertations and Doctoral Studies

Ineffective implementation of electronic medical record systems (EMRS) among health care outpatient clinics results in substantial financial loss. Health care managers (HCMs) in outpatient clinics who fail to implement EMRS adversely affect employee usage and performance. Grounded in fayolism theory, the purpose of this qualitative multiple case study was to explore the strategies health care managers used to implement EMRS in their organizations. The participants were six HCMs in a U.S East Coast city. Thematic analysis was used to analyze the data from semistructured interviews and internal company documents. Five themes emerged: internal communication, overcoming barriers, time management, compensation improving …

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Catalyzing And Implementing Innovation Strategies In The Information Technology Industry Workforce, Sameh Mohamed Jan 2021

Catalyzing And Implementing Innovation Strategies In The Information Technology Industry Workforce, Sameh Mohamed

Walden Dissertations and Doctoral Studies

Information technology (IT) business leaders fail to meet business goals because of a lack of innovation and strategies for catalyzing and implementing innovation. IT industry leaders understand that a lack of innovation can increase the risk of not maintaining business sustainability and competitive advantage and, potentially, business failure. Grounded in the dynamic capabilities theory, the purpose of this qualitative single case study was to explore strategies IT business leaders in the United Arab Emirates (UAE) use to catalyze and implement innovation to meet business goals through their IT workforces. The participants comprised five business leaders from an IT company located …

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Recruitment Strategies For Talent Management In Information Technology, Janea M. Milburn Jan 2021

Recruitment Strategies For Talent Management In Information Technology, Janea M. Milburn

Walden Dissertations and Doctoral Studies

Recruiting skilled personnel is an essential task of managers, and the cost of an unfavorable recruitment strategy could result in productivity loss, low company morale, and turnover. Grounded in the competency-based human resource management model, the purpose of this qualitative single case study was to explore strategies information technology (IT) hiring managers used to recruit skilled personnel. Participants were five IT hiring managers from one tax collection agency in Maryland who successfully recruited skilled IT personnel. Data were collected from semistructured interviews and a review of organizational documents, analyzed using thematic analysis. Four themes emerged: identifying competencies for occupations, college …

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Strategies For Small Business Restaurant Sustainability Beyond The First 5 Years, Allison Marie Sellers Jan 2021

Strategies For Small Business Restaurant Sustainability Beyond The First 5 Years, Allison Marie Sellers

Walden Dissertations and Doctoral Studies

Ineffective leadership strategies can negatively affect the sustainability of small business restaurants. Leaders of small business restaurants who do not implement effective leadership strategies may face challenges sustaining their business in the first 5 years of operation. Grounded in entrepreneurship theory, the purpose of this qualitative multiple case study was to explore leadership strategies that successful small business restaurant managers employ to help sustain their businesses beyond the first 5 years of operation. The participants of this study included three individuals who successfully managed small business restaurants in the Midwestern United States. Data collection procedures included semistructured interviews and a …

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The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof Jan 2021

The Relationship Between A Supervisor’S Emotional Intelligence, Employee Engagement, And Turnover Intention, Sloan Leane Rawhoof

Walden Dissertations and Doctoral Studies

Employee turnover costs employers billions of dollars annually, negatively impacting an organization’s bottom line. Business leaders must align employee engagement and supervisor emotional intelligence to reduce turnover and improve profitability. Grounded in employee engagement theory, the purpose of this quantitative correlational study was to examine the relationships between employee engagement, supervisor emotional intelligence, and turnover intention. Data were collected from 74 hourly employees and seven supervisors in a manufacturing company in Georgia using two paper surveys for hourly employees and one online survey for supervisors. Multiple regression analysis was performed on the data, assumptions were evaluated, and no violations were …

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Trust-Building Strategies Laboratory Managers Use To Cultivate The Engagement Of Laboratory Employees, Jessica Treadway Jan 2021

Trust-Building Strategies Laboratory Managers Use To Cultivate The Engagement Of Laboratory Employees, Jessica Treadway

Walden Dissertations and Doctoral Studies

Employee engagement significantly impacts organizational outcomes; however, it is also a significant issue for leaders since employees who are not engaged impact organizational performance and profitability. Through the perspective of the social exchange theory, the purpose of this multiple case study was to explore trust-building strategies laboratory managers use to cultivate the engagement of laboratory employees. The population comprised five laboratory managers across various industries and geographical locations in the United States who successfully implemented trust-building strategies that cultivated employee engagement. Data were collected from semistructured interviews and public organizational documents such as annual reports, employee testimonials, and media/news articles. …

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Relationship Between Employee Satisfaction And Patient Satisfaction Within The Veterans Affairs Health Care System, Krista Penn Jan 2021

Relationship Between Employee Satisfaction And Patient Satisfaction Within The Veterans Affairs Health Care System, Krista Penn

Walden Dissertations and Doctoral Studies

Within health care organizations, the experience of care is a critical measure of the quality of a health care system and is an important measure of success. Over the past several years, the quality and experience of care have been criticized within the Veterans Health Administration. Veterans Health Administration hospitals suffer from low patient satisfaction scores and high nurse turnover rates. Research shows a correlation between patient satisfaction and employee satisfaction within other health care organizations, yet there has been limited research on whether this type of relationship exists within facilities across the Veterans Health Administration. Using Donabedian’s quality health …

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Lived Experience Of Geographically Dispersed Employees In The Absence Of Shared-Air Organizational Interactions, Tommie Ann Saragas Jan 2021

Lived Experience Of Geographically Dispersed Employees In The Absence Of Shared-Air Organizational Interactions, Tommie Ann Saragas

Walden Dissertations and Doctoral Studies

Prior to the COVID-19 pandemic, the number of employees choosing an off-site employment option increased annually. During COVID-19-related work-life modifications, many organizations worldwide were required to transition to a geographically dispersed, off-site workforce. While some individuals may enjoy the flexibility, convenience, and work-life balance of a geographically dispersed position, there is a need for organizations and employees to explore how workers perceive social support, experience feeling valued by and connected with leaders and team members and are impacted by technology and virtual interactions for those who work wholly off-site or at such a distance that face-to-face organizational interactions are not …

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Strategies To Retain Call Center Employees, Michele Boston Jan 2021

Strategies To Retain Call Center Employees, Michele Boston

Walden Dissertations and Doctoral Studies

Call center executives who lack effective strategies to retain employees face a disruption in service, employee performance and productivity, as well as an increase in operational expenses. Ineffective retention strategies can negatively impact call centers by increasing cost, decreasing talent quality and loss of the customer experience. Grounded in Herzberg’s motivator-hygiene theory, the purpose of this multiple case study was to explore employee retention strategies that call center executives use to maintain employees within their organizations. Data were collected from semistructured interviews, company documents, and physical artifacts. The interview participants comprised five call center executives, managers, or team leaders in …

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Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones Jan 2021

Strategies To Overcome Constraints For Small Business Sustainability, Jaquane Mawyne Jones

Walden Dissertations and Doctoral Studies

More than 20% of small businesses that started in March 2018 failed within a year. Small business owners would benefit from strategies to identify and mitigate constraints from inception for business survival because business failure rates are higher among small businesses less than five years old. Grounded in the theory of constraints, the purpose of this qualitative multiple case study was to explore strategies small business owners use to sustain beyond the one year of operation. The participants included six small business owners in Georgia who successfully sustained their business beyond five years. Data were collected using semistructured interviews and …

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Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session Jan 2021

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …

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Leadership Styles Of Millennials And Organizational Effectiveness In Business Consulting Organizations In Lebanon, Hiba Hamade Jan 2021

Leadership Styles Of Millennials And Organizational Effectiveness In Business Consulting Organizations In Lebanon, Hiba Hamade

Walden Dissertations and Doctoral Studies

AbstractThe engagement of millennials in organizations today is growing fast, and they are expected to be major change makers in organizations by 2025. The purpose of this quantitative study was to explore how leadership styles of millennials and gender influence organizational outcomes in terms of extra effort, effectiveness, and satisfaction in business consulting organizations in Lebanon. The theoretical framework was based on the full range leadership model developed by Bass and Avolio. This model focuses on three different leadership styles: transformational, transactional, and laissez-faire. Organizational outcomes is a composite of three subscales including extra effort, satisfaction, and effectiveness. This quantitative …

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Development And Implementation Strategies For Open Innovation Pharmaceutical R&D Projects, John A. Maher Jan 2021

Development And Implementation Strategies For Open Innovation Pharmaceutical R&D Projects, John A. Maher

Walden Dissertations and Doctoral Studies

US pharmaceutical company leaders who lack strategies for developing and implementing open innovation (OI) Research & Development (R&D) projects may experience weakened competitive positioning in the industry. Grounded in the open innovation capability framework, the purpose of this qualitative single case study was to explore implementation strategies R&D directors use to implement OI R&D projects in the US. Participants were five US pharmaceutical R&D directors from a single organization. Data were collected using semistructured interviews, public information, and OI literature and analyzed using Castleberry and Nolen’s five-step model. Four themes emerged: roles and responsibilities, business and OI strategy alignment, leadership …

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Alterations In Crime And The Ferguson Effect: An Analysis Of Crime Trends In The St. Louis, Mo Metropolitan Area, Robin Christine Lohman Jan 2021

Alterations In Crime And The Ferguson Effect: An Analysis Of Crime Trends In The St. Louis, Mo Metropolitan Area, Robin Christine Lohman

Walden Dissertations and Doctoral Studies

The Ferguson Effect, which has resulted in de-policing or disengaging from proactive community policing in response to increased violence against police since 2014 and fear of civil liability, has led to increases in crime and attacks on law enforcement officers. Previous research focused on exploring law enforcement officers’ perceptions of media and public scrutiny, crime rates, self-legitimacy, and willingness to engage in community relations. No studies identified have attempted to predict the source of the Ferguson Effect and its effect on crime. Moreover, no studies have conducted a time-series analysis of crime and de-policing focusing solely on the St. Louis, …

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Exploring Preclinical Contract Research Organization Strategic Partnerships, John Cody Resendez Jan 2021

Exploring Preclinical Contract Research Organization Strategic Partnerships, John Cody Resendez

Walden Dissertations and Doctoral Studies

The strategies contract research organizations (CROs) use to develop relationships with pharmaceutical/biotech company clients are not well defined but can bring drugs to market faster, safer, cheaper, and with an innovative approach to partnership and scientific collaboration. Grounded in Porter’s competitive advantage theory, the comparative advantage theory of competition, and the resource-based view of strategy, the purpose of this qualitative multiple case study was to explore the lived experiences of nine key senior level decision makers in the pharmaceutical, biotech, and CRO industries, selected using a stratified purposeful sampling technique, to determine the benefit of partnerships between the CRO and …

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Employee Retention Strategy In The Hospitality Industry, Hauwa Dogonyaro Jan 2021

Employee Retention Strategy In The Hospitality Industry, Hauwa Dogonyaro

Walden Dissertations and Doctoral Studies

AbstractIneffective retention strategies can negatively impact employee productivity, which may hinder business profitability and sustainability. Hotel managers who struggle to improve employee retention are at high risk of not sustaining their business. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies hotel managers use to improve employee retention. The participants were three hotel managers from a hotel in Abuja, Nigeria, who used strategies to improve employee retention. Sources for data collection were semistructured interviews, company documents, observations, and field notes. Data analysis involved the use of thematic analysis. Four themes emerged: work …

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Strategies Uber Drivers Use To Enhance Competitive Advantage For Increased Profits And Incomes, Richard Atemie Samuel Hart Jan 2021

Strategies Uber Drivers Use To Enhance Competitive Advantage For Increased Profits And Incomes, Richard Atemie Samuel Hart

Walden Dissertations and Doctoral Studies

AbstractUber drivers are usually from economically disadvantaged groups, with most drivers reporting lower incomes than typical workers. Uber drivers who fail to improve their profits and incomes lower their families’ standard of living. Grounded in transaction cost theory, the purpose of this qualitative multiple case study was to explore the strategies that Uber drivers use to enhance competitive advantage for increasing their profits and incomes. The participants were six Uber drivers in Lagos, Nigeria who successfully used strategies to enhance competitive advantage and increase their profits and incomes. Data were collected from semistructured interviews, financial transactions with Uber, transactions from …

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Using Design Thinking For Organizational Development And Addressing Change, Keith Tadao Matsumoto Jan 2021

Using Design Thinking For Organizational Development And Addressing Change, Keith Tadao Matsumoto

Walden Dissertations and Doctoral Studies

Organizations that lack competitiveness may not survive changes in market conditions due to the inability to understand customer needs and problems. Small business leaders who do not address customer needs, identify market changes, and market demands may not maintain competitiveness. Grounded in the design thinking framework, the purpose of this qualitative single case study was to explore organizational development processes used by small business leaders to address evolving market conditions and maintain competitiveness. The participants included five executive management team members from one organization in Hawaii who used effective organizational development processes to manage evolving market conditions and maintain competitiveness. …

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Nonprofit Board Members' Perceptions Of The Initial Orientation And Ongoing Board Member Training, Janice M. Trapp Jan 2021

Nonprofit Board Members' Perceptions Of The Initial Orientation And Ongoing Board Member Training, Janice M. Trapp

Walden Dissertations and Doctoral Studies

Many nonprofit organizations have implemented board development practices that include an initial orientation and ongoing training to improve board performance. However, recent studies have shown that board members struggle with understanding their roles, responsibilities, and board governance. This lack of understanding limits their ability to perform their roles effectively, which may impact the members’ performance and the organizations’ performance. This generic qualitative study explored board members’ perceptions of whether the initial orientation and ongoing training they received in preparation for board service adequately prepared them for board governance. Inglis et al.’s three factor-framework of strategic activities, operations, and resource planning …

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Strategies E-Commerce Entrepreneurs Use To Achieve And Maintain Sustainability Beyond The First 5 Years Of Operations, Steven Sierra Alcabes Jan 2021

Strategies E-Commerce Entrepreneurs Use To Achieve And Maintain Sustainability Beyond The First 5 Years Of Operations, Steven Sierra Alcabes

Walden Dissertations and Doctoral Studies

E-commerce entrepreneurs who fail to develop and implement strategies to sustain business operations beyond the first 5 years face high business failure rates. Grounded in Porter’s five forces model, the purpose of this qualitative multiple case study was to explore strategies used by e-commerce entrepreneurs to achieve and maintain sustainability beyond the first 5 years of operations. Participants were e-commerce entrepreneurs from five companies in Texas who implemented successful strategies to achieve and maintain sustainability for more than 5 years. Data were collected from semistructured interviews and reviews of company documents and were analyzed using thematic analysis. Five themes emerged: …

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Personal Initiative Differences Between Combat Arms And Non-Combat Arms Field Grade Officers, Gregory Morris Thomas Jan 2021

Personal Initiative Differences Between Combat Arms And Non-Combat Arms Field Grade Officers, Gregory Morris Thomas

Walden Dissertations and Doctoral Studies

Senior U.S. Army leaders have indicated shortcomings in personal initiative (PI) among Army officers, especially between combat arms and non-combat arms field grade officers. PI is a critical contributor to individual and organizational effectiveness and to the Army’s approach to command and control. However, the Army does not measure PI differences. This quantitative causal-comparative study involved an online, Self-Report Initiative Scale (SRIS) to measure PI. The target population was U.S. Army field grade officers attending resident Command and General Staff School between August 2020 and June 2021. The study used three research questions to address differences in PI scores between …

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Strategies For Reducing Voluntary Turnover In The Nonprofit Sector, Alisa Elliot Jan 2021

Strategies For Reducing Voluntary Turnover In The Nonprofit Sector, Alisa Elliot

Walden Dissertations and Doctoral Studies

Voluntary employee turnover is a critical problem that affects every business entity. Mitigating voluntary turnover and increasing employee retention allows business managers to increase organization performance, reduce financial burdens, and promote business sustainability. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to explore strategies business managers use to mitigate voluntary turnover and increase employee retention in the nonprofit sector. The participants were three business managers from three different nonprofit organizations in a metropolitan area in Texas. Data were collected from semistructured interviews, organizational documents, and artifacts. Yin’s five-step process was used to analyze the …

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