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Full-Text Articles in Business

Relationship Between Employee Engagement, Kind Of Initiatives, And Workplace Wellness Program Effectiveness, Alicia Dobrzeniecki Jan 2022

Relationship Between Employee Engagement, Kind Of Initiatives, And Workplace Wellness Program Effectiveness, Alicia Dobrzeniecki

Walden Dissertations and Doctoral Studies

Ineffective workplace wellness programs prevent organizations from decreasing employee health and well-being costs. Workplace wellness managers lose more than $1,100 in decreased productivity each year. Grounded in the theory of planned behavior, the purpose of this quantitative correlational study was to examine the relationship between workplace wellness engagement, kind of workplace wellness initiatives, and workplace wellness program effectiveness. Data were collected from 146 workplace wellness program managers who completed the HERO scorecard. The multiple linear regression analysis results indicated the model was able to significantly predict workplace wellness program effectiveness, F(2, 143) = 85.482, p = < .001, R² = .545. Both predictors provided a significant contribution to the model, with workplace wellness engagement level (t = 8.342, p = < .001, β = .543) providing a higher contribution to the model than kind of workplace wellness initiatives (t = 4.584, p = < .001, β = .298). A key recommendation for workplace wellness program managers is to emphasize employee engagement in workplace wellness programs and choose the appropriate initiatives to ensure workplace wellness program effectiveness. The implications for positive social change include the potential for improved health and well-being within the U.S. workforce.


Lived Experiences Of Mothers Balancing Work And Family In The Restaurant And Food Services Industry, Brandi M. Fannell Jan 2022

Lived Experiences Of Mothers Balancing Work And Family In The Restaurant And Food Services Industry, Brandi M. Fannell

Walden Dissertations and Doctoral Studies

Women account for over half of restaurant and food service employees in the United States. The hours required to manage obligation to both jobs and families impact work–life balance among this population, which can lead to burnout behaviors such as complaints, turnover, and absenteeism. Guided by both self-efficacy and role conflict theories, a phenomenological study was conducted to understand work–life balance, engagement, and job satisfaction among working mothers in the restaurant and food service industry. Working mothers with children between ages 5 months and 17 years, who were employed full-time at casual restaurants and similar food service organizations, were interviewed …


Strategies Retail Managers Use To Reduce Voluntary Employee Turnover, Dawn Nicol Jackson Jan 2022

Strategies Retail Managers Use To Reduce Voluntary Employee Turnover, Dawn Nicol Jackson

Walden Dissertations and Doctoral Studies

Voluntary employee turnover results in considerable costs for organizations, loss of tacit knowledge, depletion of high-quality goods and services, and economic hardship in local communities. Leaders flourish by maintaining knowledge embedded in the organization. Grounded in Herzberg’s two-factor theory, the purpose of this multiple case study was to explore strategies retail managers from the southwest region of the United States use to reduce voluntary employee turnover. Data were collected using in-person and virtual semi-structured interviews with ten retail managers from different establishments who used successful strategies to reduce voluntary employee turnover. Four themes emerged from the thematic analysis: effective communication …


Bank Manager Strategies To Retain Skilled Employees Beyond 5 Years, Lana Faye Martin Jan 2022

Bank Manager Strategies To Retain Skilled Employees Beyond 5 Years, Lana Faye Martin

Walden Dissertations and Doctoral Studies

AbstractThe banking industry is fraught with low employee retention threatening the bank’s ability to perform optimally. Bank managers who fail to implement strategies to retain skilled employees experience reduced productivity and increased turnover costs. Grounded in the job embeddedness theory, the purpose of this qualitative single-case was to explore strategies bank managers use to minimize employees' intent to leave during downtimes in the banking industry. The participants were four employees of a Fortune 500 bank located in the U.S. in Virginia. Data were collected using semistructured interviews and a review of organizational employee handbooks. The six themes identified through a …


Succession Planning: Strategies Hr Managers Use To Fill Key Leadership Positions, Larry Wayne Smalls Jan 2022

Succession Planning: Strategies Hr Managers Use To Fill Key Leadership Positions, Larry Wayne Smalls

Walden Dissertations and Doctoral Studies

Business organizations spend billions of dollars annually on leadership development programs. Some senior business leaders in the banking industry lack succession planning strategies to fill key leadership positions, which can lead to decreased productivity and overall loss of profits. Based on Rothwell’s seven-pointed star of succession planning and management model, the purpose of this qualitative multiple case study was to explore strategies human resource (HR) managers in the banking industry used to fill key leadership positions. The participants included six HR managers in the banking industry in the southeast region of the United States. Data were collected using semi-structured interviews …


Bank Management Compliance Strategies To Avoid Regulatory Sanctions, Henry Emetseme Akiotu Jan 2022

Bank Management Compliance Strategies To Avoid Regulatory Sanctions, Henry Emetseme Akiotu

Walden Dissertations and Doctoral Studies

Fines and penalties assessed against a bank for failure to comply with regulatory sanctions result in loss of revenues and reputation. Bank managers who fail to implement effective strategies to prevent sanctions compliance could experience reduced bank profitability, reputational loss, and possible bank failure. Grounded in Goldratt’s theory of constraints, the purpose of this qualitative single case study was to explore compliance strategies bank managers use to avoid regulatory sanctions. The participants were three senior bank compliance managers from the Dallas, Texas, metropolitan area with a minimum of 5 years of experience who have successfully implemented strategies to avoid regulatory …


The Relationship Between New Foreign Direct Investment And U.S. All Industry Sales, Sherron Alexander Jackson Jan 2022

The Relationship Between New Foreign Direct Investment And U.S. All Industry Sales, Sherron Alexander Jackson

Walden Dissertations and Doctoral Studies

In the global production network, multinational corporations can squeeze domestic firms out of local markets. Nationally, economic developers are concerned about all industry sales as a symbol of the economic advantages featured in regional business production. Grounded in ownership, location, and internalization theory, the purpose of this ex post facto study was to examine the relationship between (a) new foreign direct investment (NFDI) for acquisition projects, (b) NFDI for greenfield establishment projects, (c) NFDI for greenfield expansion projects, and (d) all industry sales in the United States. Data were collected from the 2019 U.S. Bureau of Economic Analysis (BEA) archival …


Strategies Small-Business Leaders Use To Prevent Employee Fraud, Israel Chand Jan 2022

Strategies Small-Business Leaders Use To Prevent Employee Fraud, Israel Chand

Walden Dissertations and Doctoral Studies

Employee fraud is a crime committed against an employer and results in the loss of a small business's assets, revenues, and reputation. Leaders of small businesses who fail to prevent employee fraud may experience decreased profitability and reputational loss in their community. Grounded in Bandura’s social cogitative theory, the purpose of this qualitative multiple-case study was to explore strategies that leaders of small businesses use to prevent employee fraud. Data were collected from five small-business leaders in the southeastern United States who applied strategies to prevent employee fraud through interviews and reviews of business documents and archival records. Applying Akinyode …


Strategies For Increasing The Sustainability Of Small Restaurant Business, Sahara J. Givens-Evans Jan 2022

Strategies For Increasing The Sustainability Of Small Restaurant Business, Sahara J. Givens-Evans

Walden Dissertations and Doctoral Studies

Small business owners who operate in the restaurant industry face many challenges and sometimes succumb to failures. Identifying solutions to avoid failure is important and will strengthen this community of entrepreneurs and help in terms of creating sustainability strategies. Grounded in Richard Cantillon’s entrepreneurship theory, the purpose of this qualitative multiple case study was to explore strategies small business owners in the restaurant industry use to sustain business beyond 5 years. Participants included six small restaurant business managers who survived beyond 5 years and specialized in fast-casual food service within Chicago. Data were collected using semi-structured interviews and participant reflections. …


Marketing Segmentation Strategies For The Nonprofit Sector, Neffie Gatewood Jan 2022

Marketing Segmentation Strategies For The Nonprofit Sector, Neffie Gatewood

Walden Dissertations and Doctoral Studies

Many nonprofit leaders lack innovative marketing strategies to secure funding from their target audience. Nonprofit leaders who do not continue to expand on their marketing strategies may fail to secure multiple funding streams, leading to an inability to attain their mission. Grounded in the segmentation, targeting, and positioning theory, this qualitative single case study was conducted to explore the traditional and social media marketing strategies used by nonprofit leaders to secure funding from their target audience. The participants were two senior leaders from a nonprofit organization in the U.S. Midwest region. Data were gathered using semistructured interviews, financial data, organizational …


Strategies For Cryptocurrency Adoption In Contemporary Businesses, Jacqueline Rodriguez Jan 2022

Strategies For Cryptocurrency Adoption In Contemporary Businesses, Jacqueline Rodriguez

Walden Dissertations and Doctoral Studies

Millions of Bitcoin transactions occur daily, worth nearly $2 billion annually. With the proliferation of cryptocurrency markets, the reluctance to adopt the currency as an alternate payment method could cause businesses to forgo growth opportunities within this expanding market. Grounded in the diffusion of innovation theory, the purpose of this qualitative multiple-case study was to explore strategies business leaders use to respond to the alternative payment concerns perpetuated by cryptocurrency markets. The participants comprised 6 business leaders who effectively employed cryptocurrency adoption strategies. Data were collected through semistructured interviews, corporate documents, and other company social media resources. Thematic analysis of …


Talent Management Strategies For Managing Employee Career Advancement At Fortune 500 Companies, Kimberly Chennel Burke Jan 2022

Talent Management Strategies For Managing Employee Career Advancement At Fortune 500 Companies, Kimberly Chennel Burke

Walden Dissertations and Doctoral Studies

The focus on attracting talent versus an internal focus on advancing talented employees has become costly for corporations. Senior leaders at Fortune 500 companies need to advance the careers of internal employees to achieve their business objectives. Grounded in the path-goal theory, the purpose of this qualitative multiple-case study was to explore the talent management (TM) strategies senior leaders at Fortune 500 companies use to manage the career advancement of internal employees. Methodological triangulation was used to analyze data collected from semistructured interviews and company documentation. The participants were six Fortune 500 leaders in the United States Midwest region who …


Strategies To Mitigate Voluntary Employee Turnover, Mutale Chilangwa Chisela Jan 2022

Strategies To Mitigate Voluntary Employee Turnover, Mutale Chilangwa Chisela

Walden Dissertations and Doctoral Studies

AbstractBanking leaders are negatively affected when employees voluntarily leave their employment. Banking leaders who implement strategies can enhance employee satisfaction to mitigate voluntary employee turnover. Grounded in the transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies some banking leaders use to mitigate voluntary employee turnover. Participants were five banking leaders from local and international banks, four banks in Lusaka, Zambia, and one bank in Dar es Salaam, Tanzania, who successfully implemented strategies to mitigate voluntary employee turnover. Data were collected from semistructured interviews and company documents and analyzed using Yin’s five phases. Three themes …


Technology Strategies To Sustain Small Business Enterprises Beyond 5 Years, Eunice Colon Jan 2022

Technology Strategies To Sustain Small Business Enterprises Beyond 5 Years, Eunice Colon

Walden Dissertations and Doctoral Studies

AbstractSmall businesses employ over half of the U.S. labor force, yet only 50% of small businesses survive beyond five years. Small business owners who do not sustain their businesses force employees to seek new employment and adversely impact the local economy. Grounded in Porter’s five forces model, the purpose of this qualitative multiple case study was to explore technology strategies used by small businesses to achieve and maintain sustainability beyond the first five years of operations. The participants were four small business owners from Maryland who implemented successful technology strategies to achieve and maintain sustainability for more than five years. …


Critical Success Factors For Reskilling And Upskilling Engineer Leaders In Customized Executive Education Programs, Sarah Haverland Jan 2022

Critical Success Factors For Reskilling And Upskilling Engineer Leaders In Customized Executive Education Programs, Sarah Haverland

Walden Dissertations and Doctoral Studies

AbstractSparse research on customized executive education programs leaves a gap in the extant literature on the critical success factors needed for reskilling and upskilling engineers in leadership development. The purpose of this qualitative multiple case study was to describe executive education program experts’ views on the critical success factors needed in customized executive education programs for reskilling and upskilling engineers in leadership development. To meet this study's purpose, a multiple case study design was used to collect data from a purposeful sample of 11 executive education program experts. Semistructured interviews, archival data, and reflective field notes supported the trustworthiness of …


Strategies To Improve Minority Business Enterprises’ Access To Capital For Competitive Positioning And Profitability, Darlene Hill Jan 2022

Strategies To Improve Minority Business Enterprises’ Access To Capital For Competitive Positioning And Profitability, Darlene Hill

Walden Dissertations and Doctoral Studies

Some minority business enterprises (MBEs) have limited capital for setting up their businesses, which often leads to business failure. Grounded in entrepreneurship theory, the purpose of this qualitative multiple-case study was to explore strategies MBEs used to access capital to improve their competitive positioning and profitability. The participants were six MBE owners from Alabama who demonstrated success at maintaining and securing working capital to maintain a profitable business for a minimum of 5 years. Data were collected from semistructured interviews and reviews of organization documents and websites. Using Yin’s five-step data analysis process, four themes emerged: owner financing, government loans …


Retention Strategies For Call Center Representatives In The U.S. Airline Industry, Lisa Lott Jan 2022

Retention Strategies For Call Center Representatives In The U.S. Airline Industry, Lisa Lott

Walden Dissertations and Doctoral Studies

Voluntary turnover of call center employees threatens productivity, service levels, the customer experience, and the financial stability of businesses. Airline business call center leaders should be concerned about the time, stress, and cost of hiring and training new employees and the negative impact on business outcomes. Grounded in Mitchell’s job embeddedness theory, the purpose of this qualitative single-case study was to explore strategies airline business call center leaders use to reduce voluntary turnover among customer service representatives. The participants were five leaders in an airline business call center located in Houston, Texas. Data were collected using semi-structured interviews and a …


Strategies For Succession Planning Of Retiring Baby Boomers, Sonya Mcfadden Jan 2022

Strategies For Succession Planning Of Retiring Baby Boomers, Sonya Mcfadden

Walden Dissertations and Doctoral Studies

AbstractIn 2020, over 20 million baby boomers retired, with an annual average growth of two million yearly. The continuous trend of baby boomers retiring from the workforce has leaders focusing on the replacement of one of the largest working classes that the world has seen. Grounded in transformational leadership theory, the purpose of this qualitative single case study to explore succession planning strategies human resources managers use to manage the transition of experience, knowledge, and skills influenced by retiring baby boomers. Five human resources leaders from the southeastern United States participated in semi-structured interviews. The data were analyzed using thematic …


Lived Experience Of Female Veterans And Civilian Workplace Integration, Angela Karnes Padron Jan 2022

Lived Experience Of Female Veterans And Civilian Workplace Integration, Angela Karnes Padron

Walden Dissertations and Doctoral Studies

This phenomenological study used Social Identity Theory (SIT) to explore the lived experiences of female veterans throughout their military transition phases to their postmilitary experiences, including successfully obtaining civilian employment. The purpose was to increase understanding of the unique experiences and needs of females during this transition and learn the success factors leading to gaining employment. This can help deter the increasing unemployment, depression, stress, and anxiety rates for female veterans. The social identities while in the military and postmilitary were studied to understand the catalysts to female transition issues. A semistructured interview was conducted with eight female veterans that …


Strategies For Navigating The Nonprofit Starvation Cycle, Jennifer T. Matthews Jan 2022

Strategies For Navigating The Nonprofit Starvation Cycle, Jennifer T. Matthews

Walden Dissertations and Doctoral Studies

Donors’ skewed perceptions and unrealistic expectations about nonprofit organization (NPO) overhead can negatively impact the administrative infrastructure and limit productive capacity. NPO leaders who succumb to the pressure to spend less overhead are at high risk of eroding the administrative infrastructure and limiting productive capacity. Grounded in Duncan’s theory of impact philanthropy, the purpose of the qualitative multiple case study was to explore effective strategies NPO leaders use to navigate the nonprofit starvation cycle. Data were collected from five nonprofit leaders using semistructured interviews, organizational documents consisting of annual reports, at least 3 years of Form 990, websites, member checking. …


Employee Retention In The Mining Industry, Michael Ansah Nuamah Jan 2022

Employee Retention In The Mining Industry, Michael Ansah Nuamah

Walden Dissertations and Doctoral Studies

Low employee retention can decrease mining companies' productivity and financial performance in the United States. Human resource managers in the mining industry who do not implement employee retention strategies observe decreased employee productivity and financial performance. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies human resource managers of mining companies use to improve employee retention to support high productivity and high financial performance. The participants were five human resource managers within the southeast region of Arizona who successfully used employee retention strategies. Data were collected through semistructured interviews and internal …


Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer Jan 2022

Strategies Retail Managers Use To Retain High-Performing Salespeople, Eric M. Packer

Walden Dissertations and Doctoral Studies

Some retail managers lack strategies to improve the retention of high-performing salespeople. Losing high-performing salespeople leads to capital losses that threaten organizational and community sustainability. Grounded in leader-member exchange leadership theory, the purpose of this qualitative single case study was to explore strategies used by four retail managers to retain high-performing salespeople in Atlanta, Georgia. Data were collected using semistructured interviews and a review of company documents. Data were analyzed using thematic analysis, and three themes emerged: interpersonal relationships, recognition, and operational programs. A key recommendation for retail industry leaders is to develop a culture of trust by demonstrating transparency …


Relationship Between Vendor/Client Complementarity, Vendor Technology Maturity, Vendor Financial Stability, And It Outsourcing Project Outcomes, Everton A. Wilson Jan 2022

Relationship Between Vendor/Client Complementarity, Vendor Technology Maturity, Vendor Financial Stability, And It Outsourcing Project Outcomes, Everton A. Wilson

Walden Dissertations and Doctoral Studies

Business and IT leaders in financial services are concerned with the limited benefits they are reaping from information technology outsourcing (ITO) projects, despite continued heavy investments in ITO. Grounded in the transaction cost, agency, and resource-based view theories, the purpose of this quantitative correlational study was to examine the relationship between vendor/client complementarity, vendor technology maturity, vendor financial stability, and ITO success. Participants were 65 business and IT leaders in financial institutions engaged in ITO projects. The result of the multiple linear regression was significant, F(3, 61) = 4.845, p = .004, R2 = .192. In the final analysis, vendor/client …


Strategies For Banks Anti-Money Laundering/Counter-Terrorism Finance Compliance Programs To Protect Financial Systems, Pamela L. Connell Jan 2022

Strategies For Banks Anti-Money Laundering/Counter-Terrorism Finance Compliance Programs To Protect Financial Systems, Pamela L. Connell

Walden Dissertations and Doctoral Studies

Ineffective implementation of anti-money laundering (AML) compliance programs exposes the vulnerability of banks’ and increases the threats of money laundering and terrorist financing. The banking community must address the threat of money laundering and terrorism finance to protect the global financial system from abuse. Grounded in the fraud management lifecycle theory, the purpose of this qualitative multiple case study was to explore strategies to reduce threats of money laundering and terrorist financing. Data were collected from semistructured interviews, a review of bank policy documents, and previous Bank Secrecy Act (BSA) cases. The participants comprised six BSA/AML compliance officers at banks …


The Lived Experiences Of Group Practice Ownership By Female Licensed Professional Counselors, Ashley Garrett Jan 2022

The Lived Experiences Of Group Practice Ownership By Female Licensed Professional Counselors, Ashley Garrett

Walden Dissertations and Doctoral Studies

The U.S. counseling profession is mostly female, with many practitioners interested in starting their own business. However, little is known about women’s lived experiences of owning a group counseling practice. An interpretative phenomenological analysis approach was used to explore the lived experiences of six female licensed professional counselors who have owned a group counseling practice for at least 5 years. Phenomenology and feminist theory provided a framework for the study. Eight themes emerged from the study: (a) factors associated with the decision to create a group practice, (b) a continuum of preparatory engagement for group practice ownership, (c) the influence …


Correlational Study: Relationship Between Religiosity/Spirituality, Work Engagement, And Job Satisfaction., Peninah Kavengi Kyengo Jan 2022

Correlational Study: Relationship Between Religiosity/Spirituality, Work Engagement, And Job Satisfaction., Peninah Kavengi Kyengo

Walden Dissertations and Doctoral Studies

AbstractEmployees desire self-fulfillment through meaningful work and look for ways to express their religiosity and spirituality experiences enhances their work engagement and job satisfaction. The problem is that limited understanding of these relationships prevents leaders and managers from implementing policies and procedures that develop or sustain an organizational culture to support employees' religiosity and spirituality. This study aimed to investigate the relationship between religiosity and spirituality (predictor variables) and employees' work engagement and job satisfaction (criterion variables); the research questions addressed these relationships. The theories of religiosity and spirituality formed the framework. The sample included 110 U.S. working adults recruited …


Cost-Containment Strategies Used By Hospital Business Leaders For Pharmaceutical Inventory, Julie Carlene Mccaughan Jan 2022

Cost-Containment Strategies Used By Hospital Business Leaders For Pharmaceutical Inventory, Julie Carlene Mccaughan

Walden Dissertations and Doctoral Studies

Ineffective strategies to contain the costs of medical supply inventory can result in financial loss and are a significant challenge for hospital leaders. Grounded in complex adaptive systems theory, the purpose of this qualitative single case study was to explore the cost-containment strategies that private hospital business leaders use to reduce the expense of pharmaceutical inventory. The participants comprised six private hospital business leaders in one healthcare organization in Myanmar. Data were collected from semistructured interviews, internal company documents, and publicly available annual reports. Four themes emerged from Yin’s five-step data analysis method: (a) management controls, (b) specialist engagement and …


Strategies To Manage Reduced Demand Among Mattress Manufacturers In Puerto Rico, Damaris Rivera Perez Jan 2022

Strategies To Manage Reduced Demand Among Mattress Manufacturers In Puerto Rico, Damaris Rivera Perez

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic reduced consumer demand in Puerto Rico, resulting in manufacturing jobs decreasing from 76,000 in March 2020 to 72,600 in August 2020, and the PMI decreasing falling from 50.5 to 48.1 in the same period. Owners of mattress manufacturing firms in Puerto Rico who lack strategies to increase consumer demand risk financial losses. Grounded in the strategic management theory, the purpose of this qualitative multiple case study was to explore strategies owners of mattress manufacturing firms in Puerto Rico use to increase demand for mattresses. The participants included three owners of mattress manufacturing firms in Puerto Rico who …


Servant Leadership On Burnout Among Physicians In Residency Training, Karen Grant-Hewitt Jan 2022

Servant Leadership On Burnout Among Physicians In Residency Training, Karen Grant-Hewitt

Walden Dissertations and Doctoral Studies

Physicians in residency training (PIRTs) in the United States are facing extreme burnout. The prevalence of burnout among physicians in residency training may cause adverse consequences such as medical malfeasance, alcoholism, or suicide due to physical and mental exhaustion. The purpose of this study was to analyze the servant leadership style of physician trainers and burnout among PIRTs in academic medical centers in the United States to ultimately increase wellness and thereby mitigate burnout. Servant leadership was the theoretical foundation for this study. This research investigated whether servant leadership characteristics of physician trainers played a statistically significant role in burnout …


Resources, Demands, Engagement, And Resilience As Factors Limiting Human Resource Professional Burnout, Pamela A. Maurer Jan 2022

Resources, Demands, Engagement, And Resilience As Factors Limiting Human Resource Professional Burnout, Pamela A. Maurer

Walden Dissertations and Doctoral Studies

Imbalances where job demands exceed available resources have been determined to cause employee burnout in the workplace. The relationship between job demands and available resources on burnout among human resource (HR) professionals has not been fully researched. Further, the impact of increasing available resources to meet job demands on fostering work engagement and supporting employee resilience to reduce burnout has not been fully explored. The purpose of this quantitative study was to examine if job demands and available resources predict burnout among HR professionals. The framework was based on job demands-resources theory and conservation resources theory. The Job Demands-Resources Scale, …