Business Commons^™

Bank Management Compliance Strategies To Avoid Regulatory Sanctions, Henry Emetseme Akiotu

Walden Dissertations and Doctoral Studies

Fines and penalties assessed against a bank for failure to comply with regulatory sanctions result in loss of revenues and reputation. Bank managers who fail to implement effective strategies to prevent sanctions compliance could experience reduced bank profitability, reputational loss, and possible bank failure. Grounded in Goldratt’s theory of constraints, the purpose of this qualitative single case study was to explore compliance strategies bank managers use to avoid regulatory sanctions. The participants were three senior bank compliance managers from the Dallas, Texas, metropolitan area with a minimum of 5 years of experience who have successfully implemented strategies to avoid regulatory …

Talent Management Strategies For Managing Employee Career Advancement At Fortune 500 Companies, Kimberly Chennel Burke

Walden Dissertations and Doctoral Studies

The focus on attracting talent versus an internal focus on advancing talented employees has become costly for corporations. Senior leaders at Fortune 500 companies need to advance the careers of internal employees to achieve their business objectives. Grounded in the path-goal theory, the purpose of this qualitative multiple-case study was to explore the talent management (TM) strategies senior leaders at Fortune 500 companies use to manage the career advancement of internal employees. Methodological triangulation was used to analyze data collected from semistructured interviews and company documentation. The participants were six Fortune 500 leaders in the United States Midwest region who …

Strategies To Retain Seasoned Federal Acquisition Employees, Patricia Dianne Wells

Walden Dissertations and Doctoral Studies

Failure to retain seasoned acquisition employees negatively impacts an organization’s performance and outcomes. Managers need retention strategies to retain seasoned employees, as failure to retain seasoned employees results in capability gaps, decreased productivity, and increased expenses associated with recruiting and training new hires and transfers. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies midlevel managers use to retain seasoned acquisition employees. The primary participants consisted of six midlevel federal acquisition managers of a federal agency who used strategies to retain seasoned acquisition employees. The secondary participants were five employees from …

Business Planning Strategies To Sustain Hair Salons, Charity T. Adams

Walden Dissertations and Doctoral Studies

Small businesses employ most Americans in the workforce; however, more than half of small businesses fail within the first 5 years of operation. Small business owners who lack business planning strategies are at a higher risk of failure. Grounded in the sustainable activity model, the purpose of this multiple case study was to explore strategies hair salon owners used to sustain their business beyond 5 years. The participants comprised seven hair salon owners in the Southern region of the United States who successfully sustained their business beyond 5 years. Data were collected from semistructured interviews and reviews of organization documents …

Retention Strategies For Human Service Nonprofit Employees, Ebonee F. Shaw

Walden Dissertations and Doctoral Studies

Human resource challenges are a pressing issue for nonprofit organizations. Nonprofit leaders who do not successfully implement retention strategies negatively impact organization performance and turnover rates. Grounded in the motivational needs theory, the purpose of this qualitative multiple case study was to explore retention strategies leaders use to reduce turnover in the nonprofit industry. Study participants included three nonprofit leaders who successfully implemented retention strategies in human service agencies focused on children and families in North St. Louis County. Data were collected using semistructured interviews, a review of the current strategic plan, employee retention statistics, public records published by Guidestar, …

Impact Of Islamic Financial Principles On Mitigating The Covid-19 Financial Crisis In Pakistan, Mohammed Monzur Murshid

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic caused a global financial crisis. Governments and central banks around the world took unprecedented measures to mitigate the effect of the pandemic-triggered financial crisis and maintain the stability of the financial system. The purpose of this cross-sectional quantitative study was to examine the capability of the Islamic financial system to mitigate the effect of the pandemic-induced financial crisis on the economy of Pakistan in 2020. The International Monetary Fund enhanced dynamic stochastic general equilibrium (IMF-DSGE) model provided the framework for this study. Data collection included conventional financial sector parameters, Islamic financial sector parameters, and country-level macroeconomic data …

Meaningful Work And Remote Employee Engagement During The Covid-19 Pandemic, Monique Foster

Walden Dissertations and Doctoral Studies

The COVID-19 pandemic accelerated the remote working trend, causing workplace leaders to be challenged and remote employees to feel meaninglessness and lose interest in their work. The subjective nature of meaningful work and enforced remote work is a relatively recent socioeconomic phenomenon, creating a gap in the literature regarding how middle managers foster meaningful work for employees in a remote work environment. The purpose of this qualitative narrative inquiry study was to understand how middle managers fostered meaningful work for employees in a remote work environment during the COVID-19 pandemic. Data were collected from semistructured interviews with 10 middle managers …

Strategies Automotive Purchasing Managers Use For Managing Material Costs, Obundah Wenah

Walden Dissertations and Doctoral Studies

AbstractBusiness leaders continually face challenges with the rising cost of materials. Automotive purchasing managers need to develop strategies to manage the cost of materials. Grounded in resource dependency theory, the purpose of this qualitative multiple case study was to explore strategies purchasing leaders in the automotive industry use for managing material costs. Data collection included semistructured interviews and documentation, including purchasing policies and directives. The participants comprised four automotive purchasing managers who formulated and implemented material cost strategies. Five themes were identified using thematic analysis: (a) negotiation, (b) total cost of ownership, (c) reducing design complexity, (d) supplier strategic relationship, …

Strategies That Weekly Print Newspapers Use In The Digital Age, Mia Alexander-Davis

Walden Dissertations and Doctoral Studies

The development of Web 2.0 transformed the distribution of information in the United States and challenged the print newspaper business model to develop an online presence. As a result, some weekly print newspaper managers were forced to develop digital strategies to maintain the viability of their organizations in a changing market. Grounded in Kotter’s change management model, the purpose of this qualitative multiple case study was to explore strategies weekly print newspaper managers used to create an online presence. The data sources were semistructured interviews with three weekly print newspaper managers and publicly available documents, including company archives, website data, …

Strategies To Retain Bank Tellers In The Banking Industry, Travis Deandre Houser

Walden Dissertations and Doctoral Studies

Bank and credit union managers face challenges in preserving bank productivity and competition. Understanding the factors contributing to teller retention is vital for bank and credit union managers to create and implement employee retention strategies. Effective retention strategies may help retain the best tellers to remain competitive in the banking industry. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple case study was to identify successful strategies bank managers use to improve bank teller retention. The participants were six managers from two banks and one credit union in Montgomery, Alabama, who successfully implemented teller retention strategies. Data were …

International Expansion Strategies For Small Businesses, May Alkhudari

Walden Dissertations and Doctoral Studies

Small businesses in the United States struggle to globalize and compete in a globalized economy, which diminishes their growth and investment opportunities. Small business owners in the United States struggle to expand their business globally due to the lack of information, which limits their profitability. Grounded in Porter's five forces theory, the purpose of this qualitative multiple case study was to explore small retail business owners' strategies to improve their profitability opportunities through global expansion. The participants were five small retail business owners in the Northeast region of the United States who successfully expanded their business internationally. Data were collected …

Motivational Strategies Warehouse Managers Use To Improve Employees’ Performance, Brooks Latonya Demming

Walden Dissertations and Doctoral Studies

Failure to improve employee performance can have unfavorable organizational outcomes. Organizational leaders are concerned about employee performance because improving employee performance is critical for achieving organizational goals. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple-case study was to explore strategies warehouse managers use to improve employees’ performance. Data were collected using semistructured interviews with three warehouse managers, member-checking interviews, and a review of public company documents. Data were analyzed using thematic analysis. Three themes emerged: organizational communication, employee empowerment, and a supportive work environment. A key recommendation for warehouse managers is to communicate expectations to employees …

Strategies Of Successful Project Managers Leading Virtual Teams, Allison Harris Bean

Walden Dissertations and Doctoral Studies

Some project managers lack strategies to effectively lead virtual project teams, which can result in a lack of clear project direction, collaboration and communication, and empowerment to solve problems within the team. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies project managers use to lead virtual teams effectively. The participants were three project managers in. the United States who worked exclusively with virtual teams and had a minimum of one year of experience leading a virtual project team. Data were collected using semi-structured interviews and analyzed using thematic analysis. Three themes emerged: …

Emergency Department Operational Strategies, Joyce W. Davis

Walden Dissertations and Doctoral Studies

AbstractEmergency Department Operational Strategies by Joyce W. Davis MBA/MHA, Pfeiffer University, 2011 BS, North Carolina A&T State University, 1980

Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration

Walden University December 2022

Fractal Dimension As A Predictor Of Organizational Change Success, Thomas Anthony Seitz

Walden Dissertations and Doctoral Studies

As many as two thirds of organizational change (OC) initiatives fail to achieve their outcome objectives. Researchers have demonstrated that successful change requires alignment among all levels of an organization. However, contemporary OC models do not quantify the degree of hierarchical alignment during the change process. The purpose of this quantitative, correlational study was to examine whether the fractal dimension of hierarchical alignment (predictor variable) was associated with OC success (criterion variable) as described by the self-organizing fractal theory (SOFT). The research question addressed the association between the fractal dimension related to the alignment of OC beliefs and behavioral intentions …

Exploring The Significance Of Digital Skills Training For Accountants, Limin Zhu

Walden Dissertations and Doctoral Studies

Accounting firm leaders face a challenge with employees who lack digital skills. Employees without relevant digital skills put the accounting firm at a competitive disadvantage. Grounded in human capital theory, the purpose of this qualitative multiple case study was to explore strategies regional accounting firm leaders used to help employees improve digital skills. Data were collected from six semistructured interviews with partners, directors, and managers with three years or more of experience who participated in the training and professional development process at four regional accounting firms in the Houston, Texas area. The review of company documents and company website postings …

Strategies Leaders Of Stem-Focused Education Nonprofit Organizations Use To Engage Hiring Corporations, Andrew Kanas

Walden Dissertations and Doctoral Studies

Some leaders of nonprofit Science Technology Engineering and Math (STEM) focused nonprofit education organizations lack strategies to engage STEM-focused hiring corporations to support their organizations’ missions. Nonprofit leaders are concerned about engaging individuals, organizations, and government entities to help support sustainability. Grounded in human capital theory, the purpose of this qualitative single case study was to explore strategies leaders of nonprofit STEM-focused education organizations use to engage STEM-focused hiring corporations to support their nonprofit organizations’ mission. The participants consisted of five board members of a nonprofit partner organization in the U.S. state of Florida who successfully managed STEM-focused stakeholder engagement. …

Relationship Between Capital Structure And Financial Performance Of U.S. Retail Bank, Nelson Jonah Usoro

Walden Dissertations and Doctoral Studies

AbstractThe decision to fund the operations of a company through debt or equity has implications for the long-term sustainability of the organization. The purpose of this quantitative causal-comparative study was to evaluate the impact of capital structure on the financial performance of U.S. retail banks and to observe the behavior of the banks during a time of crisis to determine whether capital structuring decisions could support the bank in surviving financial distress. The research questions focused on the effects of capital structure, including common stock equity with preferred stock compared to common stock equity with secured debt, on earnings, profitability, …

Optimization Of Financial Performance In E-Commerce, Ishmael Fleming

Walden Dissertations and Doctoral Studies

Financial performance is a challenge for business managers in the e-commerce industry that lack the knowledge to meet their operational objectives consistently. Business managers are concerned with poor financial performance due to the adverse impact on business sustainability. Grounded in total quality management theory, the purpose of this quantitative correlational study was to examine the relationship between working capital management (WCM), operating expense ratio (OER), and e-commerce financial performance. Archival data were collected from 107 small- to medium-sized publicly traded e-commerce businesses headquartered in the United States from 2019 to 2021. The results of the multiple linear regression were significant …

Strategies To Generate Innovation For Profit Gains Of U.S.-Based Global Retailing, Kazue Goto

Walden Dissertations and Doctoral Studies

Ineffective innovation strategies can negatively affect profit gains of U.S.-based global retailing companies (USGRC). Leaders in the retailing industry who fail to use strategies to generate innovation for profit gains can experience decreased profitability. Grounded in the dynamic theory of strategy, the purpose of this qualitative multiple case study was to explore strategies that leaders of USGRC use to generate innovation for profit gains. Participants included six USGRC leaders in California, who used strategies to generate innovation for profit gains. Data were collected from semistructured interviews, company documents and analyzed using thematic data analysis. Three themes emerged: customer-centric opportunity identification …

Strategies To Decrease Unethical Financial Management Behavior In Nonprofit Organizations, Cristi Michelle Hargrave

Walden Dissertations and Doctoral Studies

Unethical financial management leadership conduct in nonprofit organizations threatens organizational mission accomplishment. Leaders of nonprofit organizations who fail to decrease unethical financial management conduct can observe a lack of mission accomplishment in their organizations. Grounded in the stakeholder and agency theories, the purpose of this qualitative multiple case study was to explore strategies nonprofit leaders use to decrease unethical financial management conduct. Participants were three nonprofit leaders from organizations on the East Coast of the United States who implemented strategies to reduce unethical financial management conduct. Data were collected using semistructured interviews and a review of nonprofit regulatory reporting documents. …

Exploration Of Successful Customer Relationship Management Strategies In Guam Supermarkets, Dolores C, Bordallo

Walden Dissertations and Doctoral Studies

AbstractBusinesses' billions of dollars invested in customer relationship management (CRM) initiatives have often not delivered the anticipated financial returns. Supermarket managers are concerned when CRM initiatives fail to acquire and retain customers. Grounded in Berry’s relationship marketing theory, the purpose of this qualitative single case study was to explore strategies supermarket managers use to leverage and improve financial returns from CRM investments. The participants were six supermarket managers employed in a supermarket chain of seven stores who implemented strategies to improve financial returns from CRM investments. Data were collected using semistructured interviews and a review of industry documents. Through thematic …

Educating Nurse Leaders On The Application Of Watson’S Caring Science, Diane Lm Updyke

Walden Dissertations and Doctoral Studies

Nurse leaders’ creation of a culture of caring for their nursing staff has been shown to improve nurses’ job satisfaction and retention, and ultimately patient outcomes. At the project site, there was a perceived gap in nursing leadership practice in integrating a culture of caring into leadership and management practices. Although staff and leadership identified similar caring behaviors, staff members did not perceive nursing leadership as caring, which affected the former’s job satisfaction. The purpose of this education project was to provide site leaders with information on specific caring behaviors and how to model these behaviors with staff using Watson’s …

Challenges Nonprofit Organization Leaders Encounter With Voluntary Employee Turnover, Terrance Carr

Walden Dissertations and Doctoral Studies

Employees within the nonprofit sector who voluntarily depart from an organization can have unfortunate financial implications. Nonprofit leaders are concerned about voluntary turnover, which can be costly due to replacing employees. Grounded in transformational leadership theory, the purpose of this qualitative multiple-case study was to explore strategies nonprofit leaders use to reduce voluntary employee turnover. The participants were three nonprofit leaders from the Houston area who have experience reducing voluntary employee turnover in the nonprofit sector. The data were collected using semi-structured interviews. Three themes were identified through thematic analysis: (a) employee retention strategies, (b) employee incentives, and (c) organizational …

Retention Strategies For Call Center Representatives In The U.S. Airline Industry, Lisa Lott

Walden Dissertations and Doctoral Studies

Voluntary turnover of call center employees threatens productivity, service levels, the customer experience, and the financial stability of businesses. Airline business call center leaders should be concerned about the time, stress, and cost of hiring and training new employees and the negative impact on business outcomes. Grounded in Mitchell’s job embeddedness theory, the purpose of this qualitative single-case study was to explore strategies airline business call center leaders use to reduce voluntary turnover among customer service representatives. The participants were five leaders in an airline business call center located in Houston, Texas. Data were collected using semi-structured interviews and a …

Strategies For Succession Planning Of Retiring Baby Boomers, Sonya Mcfadden

Walden Dissertations and Doctoral Studies

AbstractIn 2020, over 20 million baby boomers retired, with an annual average growth of two million yearly. The continuous trend of baby boomers retiring from the workforce has leaders focusing on the replacement of one of the largest working classes that the world has seen. Grounded in transformational leadership theory, the purpose of this qualitative single case study to explore succession planning strategies human resources managers use to manage the transition of experience, knowledge, and skills influenced by retiring baby boomers. Five human resources leaders from the southeastern United States participated in semi-structured interviews. The data were analyzed using thematic …

Relationship Between Perceived Quality Of Student Learning Experience, Perceived Quality Of Mentoring, And Student Satisfaction, George Edwin Thorpe

Walden Dissertations and Doctoral Studies

Entrepreneurship education (EEd) is essential to addressing youth unemployment, which reached 30% in Nigeria in 2018. Understanding the role of learning experience and mentoring is vital for EEd leaders to enhance student satisfaction from self-employment after graduation. Grounded in the direct performance-satisfaction link model of the expectancy disconfirmation theory of customer satisfaction and Kram’s mentor role theory, the purpose of the quantitative correlation study was to examine whether the perceived quality of learning experience and mentoring predicted student satisfaction in EEd institutions. The participants were 47 students of two EEd institutions in Lagos who had completed at least 50% of …

Human Capital Management Strategies To Sustain Profitability Of Private Sector Companies In Jamaica, Peta Gay Nadia Waugh

Walden Dissertations and Doctoral Studies

Eighty-two percent of Jamaican workers are employed by micro, small, and medium-sized enterprises, but only 5.1% of private sector entrepreneurial endeavors remain open after 42 months of operations. This low survival rate can inhibit the ability of Jamaican business owners to support their families and provide goods and services to benefit local communities. Grounded in human capital theory, general systems theory, and social change theory, the purpose of this qualitative descriptive multiple case study was to explore strategies CHROs used to sustain the profitability of their private sector companies. Participants comprised three private-sector CHROs officers and three human resource officers …

Entrepreneurial Strategies For The Survival Of Small Business Enterprises In Uganda, Rita Kabatunzi

Walden Dissertations and Doctoral Studies

Only 46% of small businesses in Uganda survive beyond 5 years, yet some small business owners lack entrepreneurial leadership strategies to innovate and sustain their businesses. The failure to sustain businesses can lead to employee loss of jobs and degrade individuals’ economic prosperity. Grounded in the strategic entrepreneurship model, the purpose of this qualitative multiple-case study was to explore entrepreneurial leadership strategies small business owners in the travel and tourism industry in Kampala, Uganda use to innovate and sustain their businesses for more than 5 years. The participants comprised 5 small business owners who successfully sustained their businesses beyond 5 …

Tourism Marketing Strategies To Sustain Small Resorts In The British Virgin Islands, Rosemary Callwood

Walden Dissertations and Doctoral Studies

Business owners are often ill-equipped to implement tourism marketing strategies needed to drive successful businesses. Ineffective marketing strategies can negatively impact small resorts’ viability and result in premature business failure. Grounded in Porter’s five forces theory, the purpose of this qualitative multiple case study was to explore tourism marketing strategies that business owners use to achieve sustainability in their business successfully. The participants were owners of three small resorts in the British Virgin Islands (BVI) who successfully achieved sustainability in their businesses. Data were collected through face-to-face semistructured interviews, archival records, and social media websites. Through thematic analysis, four themes …