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Full-Text Articles in Business

Health Care Leaders' Strategies To Reduce Nursing Turnover, John Clayton Phelps Jan 2019

Health Care Leaders' Strategies To Reduce Nursing Turnover, John Clayton Phelps

Walden Dissertations and Doctoral Studies

Health care leaders who lack effective nurse turnover strategies can negatively affect patient quality of care, productivity, and profitability. The purpose of this single case study was to explore strategies health care leaders used to reduce nursing turnover in a health care organization. The conceptual framework for this study was Herzberg's 2-factor theory. Data were collected from semistructured interviews with 4 health care leaders in the West Texas region who had a history of reducing nurse turnover for a minimum of 5 years from the date of hire, and from review of organizational documents related to the strategies to reduce …


Leadership Strategies For Increasing Employee Productivity In The Banking Industry, Thiquita Ward Jan 2019

Leadership Strategies For Increasing Employee Productivity In The Banking Industry, Thiquita Ward

Walden Dissertations and Doctoral Studies

Investing in employee engagement is beneficial to ensuring an organization's ability to sustain and improve productivity and performance. The purpose of this single case study was to explore effective leadership strategies leaders used to increase employee productivity. The population for this study were 6 bank leaders from Mississippi with a minimum of 5 years of experience implementing effective strategies to increase employee productivity. The conceptual framework for this study was Bass's transformational leadership theory. Data were collected using semistructured interviews, observations, and a review of company documents. The data analysis process involved Yin's 5-step approach, methodological triangulation, and member checking …


Strategies For Mitigating Employee Turnover In The Nigerian Financial Services Industry, Oluwabukunmi Fapohunda Jan 2019

Strategies For Mitigating Employee Turnover In The Nigerian Financial Services Industry, Oluwabukunmi Fapohunda

Walden Dissertations and Doctoral Studies

Business owners and leaders have committed resources, time, and funding to understand and mitigate the phenomenon of employee turnover. The purpose of this study was to explore the strategies that managers used to mitigate employee turnover in the financial services industry in Nigeria. The transformational leadership model was the conceptual framework for this single case study. Semistructured face-to-face interviews were conducted with 10 middle-level managers who had experience and knowledge of employee turnover at an organization in the financial services industry in Nigeria. The company's policy documents and audited financial statements were also reviewed. Thematic coding was used for data …


Psychological Distress Among High-Risk Youths First-Year In Collegiate Sport, Cassidy Janay Jenkins Jan 2019

Psychological Distress Among High-Risk Youths First-Year In Collegiate Sport, Cassidy Janay Jenkins

Walden Dissertations and Doctoral Studies

It is well documented that students from low socioeconomic backgrounds face a significant degree of deficiencies in college opportunity. Previous researchers have shown an estimated 1 in 5 student athletes given the opportunity to compete at the college level come from low socioeconomic backgrounds and encounter more adjustment issues than other students because of the psychological barriers they face. Using Pearlin's theory of psychological distress and Selye's GAS as the foundation, this study explored the extent to which the difference between the perceived time needed and actual time spent in both sports and academic commitment predict psychological distress in first-year …


Relation Between Employee Learning, Emotional Intelligence, And Organizational Performance, Jose A. Lopez-Martinez Jan 2019

Relation Between Employee Learning, Emotional Intelligence, And Organizational Performance, Jose A. Lopez-Martinez

Walden Dissertations and Doctoral Studies

Many managers of Puerto Rican corporations have not been able to assist employees in their recovery from the devastation left by Hurricane Maria. This lack of assistance has resulted in high employee attrition rates, low productivity, anxiety, isolation, anguish, despair, panic attacks, and depression. Scholarly literature lacks research on emotional intelligence and learning in corporate, postdisaster contexts; both capacities may mitigate employee stress due to the uncertainty inherent in postdisaster conditions and motivate employees to persevere in the face of adversity. The purpose of this quantitative study was to assess the relationship between employee learning, emotional intelligence, and organizational performance. …


Strategies Hospital Administrators Utilize To Optimize Patient Services, Vicente Njoku Jan 2019

Strategies Hospital Administrators Utilize To Optimize Patient Services, Vicente Njoku

Walden Dissertations and Doctoral Studies

Hospital administrators face challenges that arise from environmental factors or psychosocial factors, and lack resources to deliver valuable medical services to stakeholders, including patients and employees. A multicase study served to explore experiences and gain a broader perspective of hospital administrators' use of strategies to optimize patient services. Ten hospital administrators from acute care hospitals in Nevada and California were purposefully selected from the population of hospital managers with a minimum of 2 years of documented experience in successfully implementing management strategies to improve patient services. The conceptual framework was Drucker's management theory. Data were collected from semistructured interviews with …


Survival Strategies For Owners Of Micro And Small Enterprises In Kenya, Samuel Kipngetich Too Jan 2019

Survival Strategies For Owners Of Micro And Small Enterprises In Kenya, Samuel Kipngetich Too

Walden Dissertations and Doctoral Studies

Micro and small enterprise (MSE) owners in Kenya are faced with a myriad of constraints that affect their survival for longer than the first 5 years. Owners of MSEs who are unable to identify and implement strategies may not succeed in sustaining their businesses. The purpose of this multiple case study was to explore strategies owners of MSEs in Nairobi, Kenya, used to sustain their businesses for longer than 5 years. The conceptual framework for the study was the theory of constraints. Data were collected from 4 purposefully selected MSE owners in Nairobi, Kenya, through face-to-face, semistructured interviews, and review …


Progress On The Economic Empowerment Of Female Entrepreneurs In Kenya's 30% Preferential Public Procurement Policy, Rukaya Mohammed Jan 2019

Progress On The Economic Empowerment Of Female Entrepreneurs In Kenya's 30% Preferential Public Procurement Policy, Rukaya Mohammed

Walden Dissertations and Doctoral Studies

In Kenya, a 2013 presidential directive reserved 30% of government procurement opportunities for enterprises owned by women, youth, and persons with disabilities to promote economic empowerment; however, as of 2016, female entrepreneurs continued to be outpaced by their male counterparts. The lack of policy evaluation from the female entrepreneur perspective limits the ability to assess progress and identify obstacles. Through purposeful sampling and semistructured interviews, this qualitative phenomenological study obtained the perceptions of the implementation and impact of Access to Government Procurement Opportunities (AGPO) on economic empowerment from the perspective of 20 female entrepreneurs in Kenya previously awarded procurement contracts. …


Funding Strategies For Smallholder Rice Farmers In Afadzato South District, Ghana, Faith S. Ababio-Twi Jan 2019

Funding Strategies For Smallholder Rice Farmers In Afadzato South District, Ghana, Faith S. Ababio-Twi

Walden Dissertations and Doctoral Studies

Agriculture revenue contributions to Ghana's gross domestic product have declined because of limited farm funding, which has constrained some smallholder rice farmers access credit to acquire necessary inputs, and to secure a stable market for their harvests. The purpose of this qualitative multiple case study was to explore successful strategies some smallholder rice farmers in the Afadzato South District of Ghana used in obtaining farm funding. Data collection included semistructured, face-to-face interviews with 9 smallholder rice farmers who successfully obtained farm funding. Previous research, reports, and policies of the Ghana Ministry of Food and Agriculture served as additional data collection …


Manufacturing Companies' Strategies To Mitigate Supply Chain Disruptions, Vanessa Kaye Benton Jan 2019

Manufacturing Companies' Strategies To Mitigate Supply Chain Disruptions, Vanessa Kaye Benton

Walden Dissertations and Doctoral Studies

Supply chains have become increasingly unstable due to unanticipated disruptive events, which undermines a firm's capacity to achieve a competitive market advantage and increase profitability. The disruption of a supply chain is essential to supply chain managers, as the interruption can be expensive, and the goods and services lost can negatively affect the entire supply chain. The purpose of this qualitative multiple case study was to explore strategies that manufacturing firm managers use to mitigate supply chain disruptions to remain profitable. The population consisted of 4 supply chain managers from 2 manufacturing firms located in the southern region of eastern …


Relationship Between Time Estimation, Cost Estimation, And Project Performance, Eyas Nakhleh Jan 2019

Relationship Between Time Estimation, Cost Estimation, And Project Performance, Eyas Nakhleh

Walden Dissertations and Doctoral Studies

Although the project management role is increasing, project failure rates remain high. Project time and cost are 2 project factors that can affect the performance of the projects. The purpose of this correlational study was to examine the relationship between time estimation, cost estimation, and project performance. Data collection involved a purposive sample of 67 project sponsors, managers, and coordinators in Qatar. The theoretical framework was the iron triangle, also known as the triple constraints. Participants were randomly invited to answer 18 questions using the project implementation profile instrument. A standard multiple regression analysis was used to examine the correlation …


Medication Reconciliation, Competency, Timely And Effective Care, And Hospital Readmissions, Perry Theodore Nichols Jan 2019

Medication Reconciliation, Competency, Timely And Effective Care, And Hospital Readmissions, Perry Theodore Nichols

Walden Dissertations and Doctoral Studies

Hospital readmissions within 30 days of discharge result in significant multimillion-€dollar penalties to thousands of Medicare-€eligible hospitals throughout the United States and are indicators of suboptimal patient healthcare leading to less than ideal health outcomes for previously hospitalized patients. The purpose of this correlation study was to examine the relationship between medication reconciliation, nursing workforce competency, timely and effective care, and Medicare-€eligible hospital 30-€day readmission rates. The sample of 269 hospitals came from the population of Medicare-€eligible hospitals throughout the United States. Complexity theory and the general model of readmission were theoretical frameworks grounding this study. Secondary data were from …


Stakeholders' Explanations Of The State Of Cricket In Barbados, Derek Mcdonald Alleyne Jan 2019

Stakeholders' Explanations Of The State Of Cricket In Barbados, Derek Mcdonald Alleyne

Walden Dissertations and Doctoral Studies

Policy processes influence decision-making and when processes are influenced by multiple stakeholders, individual interests can go against the general good of the organization or community. The multiple stakeholders of cricket in Barbados have governed the development of cricket. Over the last 30 years the sport has been on a steady decline evidenced by the low attendance at games and the number of teams and individuals playing the sport. At a time when the sport has been growing at the international level, the decline in the fortunes of the sport in Barbados had led to a climate of mistrust and blame …


Regulatory Effects On Traditional Financial Systems Versus Blockchain And Emerging Financial Systems, Samuel Edwin Addo Baidoo Jan 2019

Regulatory Effects On Traditional Financial Systems Versus Blockchain And Emerging Financial Systems, Samuel Edwin Addo Baidoo

Walden Dissertations and Doctoral Studies

The expansion of the Internet led to disruptive business and consumer processes, as existing regulations do not cover the scope and scale of emerging financial technologies. Using organization economic theory as the foundation, the purpose of this correlational study was to examine and compare the financial regulatory impact on traditional and emerging financial systems across a variety of factors including organizational type, predicted users, operational concerns, reasons for cost increases, and changes in business practices as a result of the regulatory environment. Data were collected through a survey of 227 adult Americans who engage in the financial sector and are …


Exploring How Managers Increase Employee Performance Within Organizational Supply Chains, Angela B. Freeman Jan 2019

Exploring How Managers Increase Employee Performance Within Organizational Supply Chains, Angela B. Freeman

Walden Dissertations and Doctoral Studies

Leaders and the strategies they employ to enhance employee performance are essential to retaining an organization's competitive advantage. The purpose of this multiple case study was to explore the strategies used by supply chain management managers to improve employee performance in the workplace. The conceptual framework for this study combined elements from Vroom's expectancy theory of motivation, Adams's equity theory of motivation and leadership, and transformational leadership theories. Participants were selected via the purposeful sampling of 6 successful supply chain managers in the District of Columbia's metropolitan area. Data were obtained using semistructured face-to-face interviews, interview notes, transcripts, and a …


Preventive Strategies To Reduce Discrimination Lawsuits Against Restaurants, Kenneth James Welch Jan 2019

Preventive Strategies To Reduce Discrimination Lawsuits Against Restaurants, Kenneth James Welch

Walden Dissertations and Doctoral Studies

Discrimination lawsuits can bankrupt organizations and are a continuous problem for many organizations. The purpose of this multiple case study was to explore strategies restaurant managers used to deter discrimination lawsuits. The conceptual framework for this study was a theory of 4Cs, which represent critical thinking, collaboration, communication, and creativity. The targeted population consisted of 10 restaurant managers who have implemented successful strategies that reduced discrimination lawsuits, work in the Boston metropolitan area, and have 10 years of recent experience in the restaurant industry. Data were collected from face-to-face semistructured interviews, direct observation, and review of company document. Data analysis …


Strategies For Mitigating The Effects Of Crisis In Microfinance Institutions In Ghana, Akorfa Ahiafor Jan 2019

Strategies For Mitigating The Effects Of Crisis In Microfinance Institutions In Ghana, Akorfa Ahiafor

Walden Dissertations and Doctoral Studies

Ghana has experienced an unprecedented failure of microfinance institutions. Within a period of 8 years from 2011 to 2019, the Bank of Ghana has revoked the license of over 489 microfinance institutions. The purpose of the exploratory multiple case study was to explore strategies that microfinance managers apply to mitigate the effects of crisis to remain sustainable. The targeted population was composed of owner-managers from 6 microfinance companies in Ghana and 6 consultants who overcame the microfinance crisis and remained in practice. The situational crisis communication theory and the team leadership model were the conceptual frameworks for this study. Methodological …


The Significance Of Articulating An Institution’S Intellectual Distinctions In Response To The Crisis Of The Liberal Arts, Christian Teeter Nov 2018

The Significance Of Articulating An Institution’S Intellectual Distinctions In Response To The Crisis Of The Liberal Arts, Christian Teeter

Journal of Educational Research and Practice

This case study details an investigation to gain greater insight about the intellectual distinctions that prevail within the academic environment at Crestline College, a pseudonym for an eastern institution of higher learning, in support of the significance of a liberal arts education. While many graduates of Crestline report satisfaction with their academic experience, many alumni volunteers have felt more work could be done to explain the exact nature of what makes Crestline strong academically, articulating the practical value of a liberal arts education. Developing a compelling argument for a strong vision for academics would help reinforce the value and importance …


Employee Perceptions Of Well-Being Programs, Alice V. Edwards, Susan Marcus Sep 2018

Employee Perceptions Of Well-Being Programs, Alice V. Edwards, Susan Marcus

Journal of Social, Behavioral, and Health Sciences

Measuring the effectiveness of well-being programs in the workplace is important for optimizing the return on investment and selection of programs that meet organizational objectives. A pilot study was performed to assess employee well-being using the Happiness Mini-Survey and a one-sample pre–post study design intended to quickly allow employees to subjectively rate their well-being before and after participating in various classes as part of a well-being program. The findings demonstrated statistical significance in employee subjective ratings; they reported feeling better emotionally, physically, and mentally after participating in the classes. The employees’ self-rating for stress level also had statistically significant improvement …


Profitability Strategies For Small And Medium Entrepreneurs In Michigan, Dritan Pepaj Jan 2018

Profitability Strategies For Small And Medium Entrepreneurs In Michigan, Dritan Pepaj

Walden Dissertations and Doctoral Studies

Small businesses create 50% of all jobs in the United States, but at least 50% of all newly founded small businesses have failed since 2006, and only 1/3 have survived beyond 10 years. Small businesses have a high chance of failure in the first 5 years due to a lack of sustainable strategies. The purpose of this multiple case study was to explore the strategies small business owners need to sustain their business beyond 5 years in a purposefully chosen county in Michigan. A conceptual framework was constructed based on the stakeholder theory and its derived theories to provide a …


Leadership Skills To Sustain High-Tech Entrepreneurial Ventures, Zoaib Z. Rangwala Jan 2018

Leadership Skills To Sustain High-Tech Entrepreneurial Ventures, Zoaib Z. Rangwala

Walden Dissertations and Doctoral Studies

High-tech (HT) innovation-oriented entrepreneurs start 35% more ventures and create 10% more jobs in the first 5 years of operation than the rest of the private sector and drive significant economic growth across all industries; however, more than 50% of the entrepreneurial HT ventures fail during the first 5 years of operations. Guided by the conceptual framework of transformational leadership theory, the purpose of this multicase study was to explore skills used by successful entrepreneurial leaders to sustain their HT ventures in Silicon Valley, California. Data collection was from 8 participants in semistructured 1-on-1 interviews and 3 participants in a …


Financial Strategies For Sustaining Small Businesses, Jennifer Cummings Jan 2018

Financial Strategies For Sustaining Small Businesses, Jennifer Cummings

Walden Dissertations and Doctoral Studies

A failure of a small business has a negative impact on the economic health of the community where the small business operates. Small businesses are significant entities in economies around the world, but small businesses have a high failure rate. The purpose of this multiple case study was to explore what financial strategies small business manufacturing leaders use to increase productivity and profitability to sustain the business for longer than 5 years. The population for this study was three small manufacturing business owners in Pennsylvania who have been in business over 5 years and have used financial strategies to increase …


Virtual Leadership In Complex Multiorganizational Research And Development Programs, Gariann Marie Gelston Jan 2018

Virtual Leadership In Complex Multiorganizational Research And Development Programs, Gariann Marie Gelston

Walden Dissertations and Doctoral Studies

A 2002 congressional mandate initiated the U.S. Department of Homeland Security's (DHS) Centers of Excellence programs with a requirement to conduct cross-organizational research and development. The resulting complex multiorganizational programs required more effective virtual leadership and management strategies. Fifteen years later, the presidential budget showed that 61% of the DHS budget was targeted for such research and development. The complex management strategies and virtual leadership skills required to lead the programs were lacking, as top scientific researchers are drawn upon to manage programs. The purpose of this study was to understand followers' perspectives regarding virtual leadership and collaboration within complex …


Strategies To Reduce Employee Turnover In A National Grocery Chain, Tracy Haney Jan 2018

Strategies To Reduce Employee Turnover In A National Grocery Chain, Tracy Haney

Walden Dissertations and Doctoral Studies

Retaining qualified employees is a problem for many organizations, which costs companies both monetary resources and hours of productivity. A contributing factor to the problem of employee retention is the lack of trained managers who are equipped to foster and increase employee job satisfaction. The purpose of this single case study, using a transformational leadership framework, was to explore managerial strategies to reduce turnover at 1 store in a national grocery store in the Midwestern United States. Methodological triangulation was achieved through the semistructured interviews of 5 managers, as well as a review of company training documents, and a review …


Success Strategies For Small Service Business Owners, Diana Ratcliff Jan 2018

Success Strategies For Small Service Business Owners, Diana Ratcliff

Walden Dissertations and Doctoral Studies

Small business owners struggle to sustain their businesses over time. According to U.S. Census data in 2014, only half of all small businesses survived beyond the first 5 years of operation, and only a third survived longer than 10 years. Grounded with the strategic contingency theory, the purpose of this multiple case study was to explore strategies small service business owners used to succeed beyond the first 5 years of operation. The target population consisted of 4 owners of small service and retail businesses in Arlington, VA, with fewer than 50 employees who have succeeded in business longer than 5 …


Leader Self-Perceptions Of Ethics In And Out Of The Workplace And Personal Trustworthiness, Marcia W. Vanderwood Jan 2018

Leader Self-Perceptions Of Ethics In And Out Of The Workplace And Personal Trustworthiness, Marcia W. Vanderwood

Walden Dissertations and Doctoral Studies

Ethical breaches in many organizations can be traced to failures in ethical leadership, which undermine trust. If a leader's ethical behavior in their private life and settings is perceived as influencing workplace ethics, it may in turn affect organizational trust levels and the development of trust. A quantitative study based on the social learning and moral theory was conducted to determine whether a difference exists between a leader's self-perceptions of their ethical behaviors inside and outside of the workplace, and whether it affects their perceived personal trustworthiness. Participants' (N = 94) scores on work and nonwork versions of the ethical …


Beliefs Influencing Hiring Agents' Selection Of Qualified Autistic Candidates, Angela Marie Mai Jan 2018

Beliefs Influencing Hiring Agents' Selection Of Qualified Autistic Candidates, Angela Marie Mai

Walden Dissertations and Doctoral Studies

Qualified and capable working age autistics face an 83% unemployment rate, thus, straining the economy and deteriorating their quality of life. This research examines potential contributing factors by inquiring what hiring agents' beliefs may be influencing their selection of qualified autistic candidates. This quantitatively weighted, concurrent, mixed methods (QUAN > qual), multiple linear regression study measured the influence of hiring agents' control, normative, and behavioral beliefs upon their selection of qualified autistic candidates. Through the theoretical lens of Ajzen's theory of planned behavior, conceptually crystallized with other validated theories; a representative, simple, random probability sample of hiring agents throughout the contiguous …


Relationship Between Servant Leadership Characteristics And Turnover In Fast-Casual Restaurants, Maria Rosetta Needham Jan 2018

Relationship Between Servant Leadership Characteristics And Turnover In Fast-Casual Restaurants, Maria Rosetta Needham

Walden Dissertations and Doctoral Studies

In the United States, turnover threatens the economic status of the restaurant industry. In 2016, the turnover rate for the fast-casual restaurant dining industry was 1.8 million people with approximately 3 million people working in the industry. Restaurant leaders struggle with solutions to help reduce the problems of turnover. Guided by the servant leadership theory, the purpose of this correlational study was to examine the relationship between empowerment, interpersonal support, and turnover in the fast-casual restaurant industry. A convenient sample of fast-casual restaurant supervisors (n =58) in the Midwestern region of the United States completed a survey with questions related …


Patient Satisfaction Management In Office Visits And Telehealth In Health Care Technology, Todd Price Jan 2018

Patient Satisfaction Management In Office Visits And Telehealth In Health Care Technology, Todd Price

Walden Dissertations and Doctoral Studies

Telehealth and remote medical treatments have begun to be more commonly used in healthcare systems. Researchers have theorized that providers' abilities to treat patients are not directly tied to the proximity of the patient to the doctor, but by the identification and treatment of the patient's symptoms. Although the treatment and cure rates are being established within individual health systems and professional medical associations, empirical research is lacking regarding patient satisfaction with this remote treatment situation. The purpose of this quantitative study was to address this gap by examining satisfaction ratings of patients between virtual provider visits and face-to-face provider …


A Study Of Groupthink In Project Teams, John Reaves Jan 2018

A Study Of Groupthink In Project Teams, John Reaves

Walden Dissertations and Doctoral Studies

Project teams advance a common goal by working together on projects that require a diverse set of skills and are difficult for 1 person to complete. In this study, there was an exploration of the antecedents to groupthink in project teams from the perspectives of project managers. Many companies use project managers to complete critical objectives; avoiding groupthink is crucial to their success. The purpose of this research was to understand why project teams are susceptible to groupthink and what precautions managers can take to avoid it. The conceptual framework utilized in this study was Janis' concept of groupthink, which …