Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Technological University Dublin

Discipline
Keyword
Publication Year
Publication
Publication Type
File Type

Articles 2641 - 2670 of 2941

Full-Text Articles in Business

Euroclicking And The Irish Sme: Prepared For E-Commerce And The Single Currency, Pierre Mcdonagh, Andrea Prothero Jan 2000

Euroclicking And The Irish Sme: Prepared For E-Commerce And The Single Currency, Pierre Mcdonagh, Andrea Prothero

Articles

There is much technological hype (see Gates, 1999) as to the consequences of operating within cyberspace (Gibson, 1994) in an e-commerce capacity, at a time of operationalising European economic union within "Euroland". Debates centre on the need to theorise cyberspace (Besser, 1995) and the individualisation offered from organisations in serving e-customers, both from business to business to consumer perspectives. There is however, limited investigation as to how small to medium sized enterprises (SMEs) are preparing for this electronic or euro transmogrification. This article seeks to redress this by providing insight into these issues and draws upon an empirical analysis of …


Menu, 2000, Gallagher's Boxty House Jan 2000

Menu, 2000, Gallagher's Boxty House

Gallagher's Boxty House

No abstract provided.


Superquinn Alive And Kicking: An Illustration Of Innovation In The Irish Grocery Market, Edmund O'Callaghan, Mary Wilcox Jan 2000

Superquinn Alive And Kicking: An Illustration Of Innovation In The Irish Grocery Market, Edmund O'Callaghan, Mary Wilcox

Conference proceedings

Superquinn is one of Ireland’s most successful indigenous retailers operating in an intensely competitive grocery market. Despite the arrival of large overseas retailers and an increased level of acquisition and alliance activity, it has survived and thrived. The company attributes its success to its innovation strategy. The practice of innovation now permeates all facets and functions of the Irish grocery sector and consequently is a pre-requisite for maintaining competitive advantage and ensuring business success. This paper illustrates many Superquinn innovations, and relates its strategy to themes within innovation literature. Based on an in-depth interview with its managing director, Feargal Quinn, …


Irish Marketing Review, Vol.13, No. 2, 2000, Aidan O'Driscoll Jan 2000

Irish Marketing Review, Vol.13, No. 2, 2000, Aidan O'Driscoll

Issues

The Irish Marketing Review deals with issues, developments, research and practise in marketing.


Montreal Marriott Hotel, 35th World Skills Competition, Menu, 16th November 1999, Marriott Hotel Nov 1999

Montreal Marriott Hotel, 35th World Skills Competition, Menu, 16th November 1999, Marriott Hotel

Menus of the 20th Century

No abstract provided.


Beaver Club, Menu, November 1999, Beaver Club Nov 1999

Beaver Club, Menu, November 1999, Beaver Club

Menus of the 20th Century

No abstract provided.


The Internet – How Can It Boost Bookings?, Patrick Horan, Peter O'Connor Oct 1999

The Internet – How Can It Boost Bookings?, Patrick Horan, Peter O'Connor

Conference papers

Knowing your customer on the web is the difference between an operational web presence and an effective web presence. This presentation examines the different strategies for gathering customers foot prints and inputs both directly and indirectly.


Dit Validation Luncheon, Dublin Institute Of Technology Sep 1999

Dit Validation Luncheon, Dublin Institute Of Technology

Menu Collection

No abstract provided.


The Virtual University: Lessons From A Virtual Cross-Cultural Learning Situation In International Management, Mikael Søndergaard, Jeanette Lemmergaard, Paul Donnelly, Marta B. Cálas Sep 1999

The Virtual University: Lessons From A Virtual Cross-Cultural Learning Situation In International Management, Mikael Søndergaard, Jeanette Lemmergaard, Paul Donnelly, Marta B. Cálas

Conference papers

This paper addresses some issues regarding virtual learning and the future of traditional universities. Specifically, it considers these issues by reflecting on the following: First, it focuses on the repercussions of information technologies for teaching and learning in "cross-cultural" courses. It critically assesses, via three recent examples, how these approaches influence teaching and learning in the context of international management courses. Second, drawing from the above examples, the paper reflects more broadly on the implications of these technologies: (1) for new forms of knowing and knowledge production; and (2) for the future of institutional conditions of universities.


The Systems Solution, Edward Sweeney Sep 1999

The Systems Solution, Edward Sweeney

Practitioner Journals

No abstract provided.


Managing Change Towards Service Excellence: Sds A Case Study, Jean Gorman Aug 1999

Managing Change Towards Service Excellence: Sds A Case Study, Jean Gorman

Masters

In a business environment where change is the only constant, companies must direct their attention to activities that will make their offerings excellent. The attainment of service excellence is a very prominent theme in the literature on services marketing. However, while the benefits of programs to achieve this status are unquestionable, there are in fact very few service companies that are regarded as excellent in the market place. Therefore the main objective is to determine how a company manages the activities towards achieving service excellence. The foundations of the primary research lie in both the literature on change management and …


Failing To Make That Connection: An Analysis Of The Web Reservation Facility In The Top 50 International Hotel Chains, Patrick Horan, Peter O'Connor May 1999

Failing To Make That Connection: An Analysis Of The Web Reservation Facility In The Top 50 International Hotel Chains, Patrick Horan, Peter O'Connor

Conference papers

Consumers increasingly expect to be able to locate and book suitable hotel accommodation in a single seamless process over the World Wide Web. By assessing the facilities provided by the top 50 worldwide hotel companies, the current level of sophistication of hotel Web reservations facilities is established. Factors such as the provision of search facilities, on-line availability and rate quotations and security are examined. In addition, a comparison is made between the information obtained over the Web and that available through each company’s call centre in an attempt to assess the accuracy and credibility of data obtained through Web reservations …


Failing To Make That Connection:An Analysis Of The Web Reservation Facility In The Top 50 International Hotel Chains, Patrick Horan, Peter O'Connor May 1999

Failing To Make That Connection:An Analysis Of The Web Reservation Facility In The Top 50 International Hotel Chains, Patrick Horan, Peter O'Connor

Conference papers

Consumers increasingly expect to be able to locate and book suitable hotel accommodation in a single seamless process over the World Wide Web. By assessing the facilities provided by the top 50 worldwide hotel companies, the current level of sophistication of hotel Web reservations facilities is established. Factors such as the provision of search facilities, on-line availability and rate quotations and security are examined. In addition, a comparison is made between the information obtained over the Web and that available through each company’s call centre in an attempt to assess the accuracy and credibility of data obtained through Web reservations …


Planned Training Yields Best Results: Training Needs Analysis In Supply Chain Management, Edward Sweeney Apr 1999

Planned Training Yields Best Results: Training Needs Analysis In Supply Chain Management, Edward Sweeney

Practitioner Journals

No abstract provided.


The Systems Approach To Analysing Supply Chains And Improving Their Performance, Edward Sweeney Mar 1999

The Systems Approach To Analysing Supply Chains And Improving Their Performance, Edward Sweeney

Conference papers

One critical weakness of traditional company-wide business improvement models, which are often based on systems thinking, is that the focus is largely on a company’s internal operations and business processes. As a result of the increasingly complex global supply chains of which companies are part, improving ones own business is no guarantee of success in today’s business environment. This paper describes an extension of traditional systems approaches beyond the operations of an individual company to the complete supply chain. The result is the


Tourism: A Soft Touch For Increased Taxation, Frank Mcmahon Feb 1999

Tourism: A Soft Touch For Increased Taxation, Frank Mcmahon

Conference papers

This paper reviews the changes which are taking place internationally in the taxation of the tourism industry and the reasons why tourism is especially susceptible to increased taxation. It compares VAT rates in European countries and assesses the relationship between those rates and increases in international tourism receipts, concluding that there is not the direct, negative relationship which hotel associations frequently cited in their submissions to government. The canons of taxation, first devised by Adam Smith are applied to current tourism taxation: some distortions caused by taxation are identified. Finally, some topical taxation controversies are outlines, examples of positive taxation …


Consumer Decision Making As A Basis For Destination Selection: An Empirical Study Of German Tourists In Ireland, Ann Conway Feb 1999

Consumer Decision Making As A Basis For Destination Selection: An Empirical Study Of German Tourists In Ireland, Ann Conway

Masters

The primary objective of this research was to explore the criteria that came into ply when a tourist judges one area over another. It examined the relative importance of tourist attributes in contributing to the attractiveness of a travel destination. This research is a study of over 1,000 German tourists to Ireland, having purchased and experienced the tourism product. Extensive review of consumer behaviour literature on theorists such as Schiffman and Kanuk (19940, Engel et al (1995), Lewis (1984 and 1987), Mowen (1995) and Loudon and Della Bitta (1993) laid a basis for research into tourism literature. This resulted in …


Irish Marketing Review, Vol. 12, No.1, 1999, Unknown Jan 1999

Irish Marketing Review, Vol. 12, No.1, 1999, Unknown

Issues

The Irish Marketing Review deals with issues, developments, research and practice in marketing.


Sole Survivors: How Exceptional Companies Survive And Thrive At The Edge, Anto Kerins Jan 1999

Sole Survivors: How Exceptional Companies Survive And Thrive At The Edge, Anto Kerins

Books / Book chapters

Some companies seem born to fail, while others manage to survive and thrive despite great adversity. What are the secrets of the survivors?. Sole Survivors puts nine such companies under the microscope to discover what sets them apart from their less-successful competitors, what make them "exceptional". But these nine are neither blue-chip multinationals nor high-tech operators. They are small to medium-sized European companies in a traditional section that has been decimated in recent times-footwear manufacturing. This book tells the stories of these companies in detail from their historical development through to their current business strategies, from their organisational structures to …


Developing Ireland As A Successful Garden Tourism Destination, Catherine Elizabeth Gorman Jan 1999

Developing Ireland As A Successful Garden Tourism Destination, Catherine Elizabeth Gorman

Conference papers

The marketing of Ireland as a garden destination has been evolving over the past six years. The complexity of Ireland’s history and modern circumstances have led to the demise of Irish gardens over the past three centuries. An initiative entitled The Great Gardens of Ireland Restoration Programme has been operated under the Operational Programme for Tourism 1994-99 which has been funded by the European Union. The outcome of the scheme has been twofold; the funding has rescued a significant part of Irish heritage and history; it has provided many new comprehensive tourist attractions to both the domestic and overseas market. …


Waterford Crystal: The Chairman's Challenge, Gerry Mortimer Jan 1999

Waterford Crystal: The Chairman's Challenge, Gerry Mortimer

Case studies

As he eased his car out the gates of Castlemartin on a lovely evening in May 1995, Redmond O’Donoghue mused on the meeting which had just finished. Dr A.J.F. O’Reilly, non executive Chairman of Waterford Wedgwood Plc, had brought senior management of the group to his Irish residence in County Kildare for an informal discussion on future strategy. The group comprised two distinct major subsidiaries, Waterford Crystal which produced crystal glass and Josiah Wedgwood whose main business was ceramic tableware. Redmond was Chief Operating officer of Waterford Crystal. With the impending retirement of the current Chief Executive, Paddy Galvin, Redmond …


The Secondary Retail Market - A Viable Option?, Elaine Murphy Jan 1999

The Secondary Retail Market - A Viable Option?, Elaine Murphy

Masters

The secondary retail market in Dublin has dramatically altered over the last four years. Indeed, the entire retail market in Dublin and countryside has witnessed a substantial upsurge in activity over the last four years. On Grafton Street retail Zone A rents are breaking £2,153 per square metre (£200 per square foot) barrier and premiums are in the region of £300,000 -£400,000. There is currently a shortage of good retail investment opportunities on Grafton Street, which is leading investors to turn to Dublin’s other prime street, Henry Street. Over the last year Zone A rents on Henry Street have increased …


Airline Overbooking In The Multi-Class Case, Joseph Coughlan Jan 1999

Airline Overbooking In The Multi-Class Case, Joseph Coughlan

Articles

This paper presents an airline overbooking model at a class level for one servcie compartment-cabin. Class level demand data i sused to determine the number of bookings that can be taken for each class. The model is optimised through the use of mulit-dimentsional search routines. The control level model developed is tested with data supplied by Ireland's national airline, Aer Lingus. The model shows a significant improvement over previous methods employed by Aer Lingus and was subsequently adopted by the airline.


Blooming Clothing, Edel Foley Jan 1999

Blooming Clothing, Edel Foley

Case studies

Blooming Clothing was established in 1985 by O’Byrne and two other partners. The aim was to specialise in a niche of the women’s outerwear market: maternity wear. The company started business with a retail outlet in Dublin and sold maternity wear under the Blooming label, which it outsourced through local suppliers. When this arrangement proved unsatisfactory, Blooming turned to manufacturing its own lines.


Irish Marketing Review, Vol. 12, No. 2, 1999, Unknown Jan 1999

Irish Marketing Review, Vol. 12, No. 2, 1999, Unknown

Issues

The Irish Marketing Review deals with issues, developments, research and practice in marketing.


Webonomics: Better Business Through The Web, Patrick Horan, Peter O'Connor Oct 1998

Webonomics: Better Business Through The Web, Patrick Horan, Peter O'Connor

Conference papers

Develop an effective online presence to reach a worldwide audience.


The Impact Of Change On The Irish Retail Environment, Edmund O'Callaghan, Mary Wilcox Aug 1998

The Impact Of Change On The Irish Retail Environment, Edmund O'Callaghan, Mary Wilcox

Conference proceedings

The turbulence of environmental change is a constant challenge for the modern retailer. It acts as a Jeckyl and Hyde change agent in that it presents opportunities for the entrepreneurial firm or is ever threatening for the reactive enterprise. The law of natural selection which dictates that firms ‘adapt to this turbulence or die’, is a reality. The firm must work within parameters of ever increasing environmental change and its ability to anticipate this change becomes a prerequisite for survival. Mathur argues that markets are not a given, that it is firms which dictate the market environment through their generic …


An Exploration Of Firm-Customer Relationships In Retail Banking, Ian Clancy Jun 1998

An Exploration Of Firm-Customer Relationships In Retail Banking, Ian Clancy

Masters

Establishing relationships with consumers as a means of overcoming the anonymous nature of many business transactions, is not a new concept. However, its implementation as a distinct direction in marketing (Relationship Marketing), is a relatively new phenomenon. Nevertheless, its focus and direction remains unclear. Indeed, it has been argued that the proliferation of relationship marketing literature and business practice has focused largely on what the firm perceives a relationship to be, while ignoring the distinct viewpoint of end consumers. This study attempts to address this by exploring genuine relationship development from the consumer’s perspective, in retail banding. It takes an …


A Taste Of Japan, A Taste Of Japan Apr 1998

A Taste Of Japan, A Taste Of Japan

Menus of the 20th Century

No abstract provided.


Irish Marketing Review, Vol. 11, No. 2, 1998, Unknown Jan 1998

Irish Marketing Review, Vol. 11, No. 2, 1998, Unknown

Issues

Irish Marketing Review deals with issues, developments, research and practice in marketing.