Business Commons^™

Csr Disclosure In Family-Controlled And Politically Connected Firms: Do Audit Committees Matter?, Md Harun Ur Rashid, Habib, Rashid Zaman

Research outputs 2022 to 2026

Purpose – This study aims to investigate whether audit committees shape the corporate social responsibility (CSR) disclosure practices of family-controlled and politically connected firms. Specifically, this study examines the extent to which audit committees mitigate the tendency of these firms to withhold CSR information and enhance transparency in an emerging market context. Design/methodology/approach – This study analyses 1, 108 firm-year observations from 140 non-financial firms listed on the Dhaka Stock Exchange over the period 2013–2023. To examine how family control, political connections and audit committees influence CSR disclosure. This study estimates several multivariate regression models. In addition, to strengthen causal …

Refuelling Behaviour And Electric Vehicle Uptake: Evidence From A Behavioural Transition Framework In Western Australia, Navid Hashemi Taba, Khatavakhotan

Research outputs 2022 to 2026

This study examined how refuelling routines, price responsiveness and discount expectations relate to readiness to replace a conventional petrol vehicle with an electric vehicle in Western Australia. A structured survey of nonelectric vehicle owners was administered in Perth (n = 442; conventional petrol n = 408; hybrid n = 34). Protocol-based cleaning and distributional diagnostics guided nonparametric inference and segmentation. Refuelling frequency comparisons between conventional and hybrid vehicle owners indicated higher visit frequency and monthly consumption among the former (monthly consumption: median 150 L vs. 92 L; U = 6963.5, z = 4.48, p < 0.001), whereas within conventional vehicle owners, no significant association was observed between monthly consumption and stated willingness to adopt an electric vehicle (U = 6633.0, p = 0.671). Expected petrol price discounts were tightly centred (median 10%; interquartile range 5%–15%), yet cluster analysis revealed a distinct segment combining high discount expectations (≈22%) and higher monthly consumption (∼211 L). Correlation between consumption and discount expectations was negligible (r ≈ 0.03, p > 0.05). These findings suggest that adoption-related …

Innovativeness And Self-Efficacy In Lecturers’ Intentions To Use Cloud Computing Services In Teaching And Learning In South African Higher Education, John Mangundu, Laizah Sashah Mutasa, Senali Madugoda Gunaratnege, Martin Ujakpa

Research outputs 2022 to 2026

There has been an acceleration of the adoption of cloud computing in higher education institutions (HEIs), especially in response to the COVID-19 pandemic. This shift to virtual and blended learning environments, led to a migration of HEIs’ information management processes to cloud-based systems. Despite its advantages, cloud computing adoption in South African HEIs remains low. This study applies the Theory of Planned Behaviour (TPB) to examine how self-efficacy and innovativeness influence lecturers’ intentions to use cloud computing services. A quantitative design was applied, and stratified random sampling ensured representation across the lecturer population. Data were collected through an online questionnaire …

Przedsiębiorczość: Praktyczny Przewodnik Dla Sukcesu W Biznesie, Jalleh Sharafizad, Violetta Wilk, Kerry Brown, Aglae Hernandez Grande, Fleur Sharafizad, Dorothy Wardale, Arkadiusz Gwarda, Artur Korkoszkiewicz, Marta Komorska, Bartosz Sobotka, Michał Wójcik

Research outputs 2022 to 2026

This book is tailored for entrepreneurs in their startups or moving to the next stage of their businesses, micro and small business owners, as well as individuals who are considering starting their own ventures. It brings together essential insights, practical tools, and valuable resources developed through two Western Australian government initiatives focused on entrepreneurial training and support. In addition, it draws on a range of business concepts from other sources, refining and simplifying them to suit the specific needs of emerging and growing enterprises.

Designed to be both flexible and supportive, the book serves multiple roles throughout your entrepreneurial journey. …

Configuring For Success: A Conceptual Framework Of Project Portfolio Management Archetypes And Capability Bundles, Masoud Aghajani, Ashkan Memari, Olabode Emmanuel Ogunmakinde

Research outputs 2022 to 2026

Project portfolio management (PPM) is critical for achieving strategic objectives but has been studied in fragmented silos. We propose a configuration-theoretic perspective that views project portfolios as coherent clusters of practices and capabilities. Drawing on the literature on portfolio success and dynamic capabilities, we identify four archetypal project portfolio configurations– innovation-driven, governance-driven, alignment-driven, and balanced-adaptive –each combining distinct success determinants (e.g., stakeholder engagement, formal processes, agility, culture). The proposed conceptual framework maps how these configurations mobilize sensing, seizing, and transforming capabilities to realize different dimensions of portfolio success. The paper contributes a holistic model that unifies disparate findings, generates formal …

Environmental, Social And Governance (Esg) Drivers Of Sustainability Transitions In Sub-Saharan Africa: Why One Size Does Not Fit All, Emmanuel Kwaku Manu, Bismark Asante, Gabriel Eweje

Research outputs 2022 to 2026

Despite growing emphasis on sustainability transitions in developing economies, evidence remains limited on how environmental, social and governance (ESG) conditions shape sustainability outcomes in sub-Saharan Africa (SSA). This study examines the environmental, social and governance drivers of sustainability transition performance across 39 SSA countries over the period 2000–2023. A composite sustainability transition performance index (STPI), constructed from renewable energy consumption and reverse-coded energy intensity indicators, is used to capture transition performance. A multi-method panel framework is employed to examine direct, conditional, nonlinear and dynamic relationships. The findings show that environmental pressures, particularly carbon intensity and energy use, consistently weaken sustainability …

Ethical Dilemmas And Paradoxical Tensions In Decision-Making: Investigating Leadership Perspectives In Private And Public Sector Organisations, Gabriel Eweje, Aymen Sajjad, Shobod Deba Nath, Prince Amoah

Research outputs 2022 to 2026

Leaders are increasingly confronted with growing complexity in organisational decision-making, particularly when navigating ethical dilemmas, managing inherent tensions, and reconciling conflicting stakeholder interests. This complexity highlights the need to examine leadership practices in diverse institutional settings. While effective decision-making requires a holistic response to the underlying situation, the ethical and value-driven dimensions of the process are often overlooked in the emerging literature. To address this gap, we examined how and why senior leaders in public and private sector organisations experience and navigate paradoxical ethical tensions between personal and organisational values. Drawing on in-depth interviews with 24 senior organisational leaders (e.g. …

Stakeholder Perceptions Of The Feasibility Of E-Portfolio-Based Assessment Of Physical Literacy In Primary Health And Physical Education, Jaxon Hogan, Dawn Penney, Eibhlish O’Hara, Joseph Scott

Research outputs 2022 to 2026

Background: Physical literacy (PL) is widely acknowledged as an integral component of high-quality physical education programmes. However, what constitutes appropriate assessment of PL remains a contested issue. This study drew on Whitehead’s conceptualisation of PL as a lifelong journey and investigated how primary school teachers can support students’ PL learning through innovative and engaging assessment methods. The study specifically examined the feasibility of using e-portfolios to facilitate quality PL learning and quality assessment in Physical Education (PE), from different stakeholder perspectives. Methods: This interpretive study employed a qualitative design and methods to investigate aspects of feasibility with three purposive participant …

Can Environmentally Friendly Hotels Lead Customers To Green Behaviors? Evidence From The Stimulus–Organism–Response Model And Social Cognitive Theory, Saeid Nosrati, Mohtaram Rabbani, Razieh Sharifipur Shirazi, Ilkay Yorganci, Niusha Talebzadeh, Negin Bassirat

Research outputs 2022 to 2026

Purpose Using the stimulus–organism–response model and social cognitive theory, this study aims to examine how environmentally friendly hotels influence customers’ green patronage intention and green word-of-mouth. The study explored the mediating effects of hedonic value and utilitarian value and the moderating role of environmental concern. Design/methodology/approach Data were collected from 200 customers of environmentally friendly hotels in Iran and analyzed using structural equation modeling (SEM) with Mplus (version 8.3) software. Findings The results indicate that environmentally friendly hotels positively influence hedonic and utilitarian values, as well as green patronage intention and green word-of-mouth. Additionally, hedonic and utilitarian values partially mediate …

Artificial Intelligence Agents And Agentic Systems In Hospitality And Tourism: Challenges, Opportunities And Research Agenda, Yogesh K. Dwivedi, Mohamed Youssef Ibrahim Helal, Ibrahim A. Elgendy, Mousa Ahmed Albashrawi, Laurie Hughes, Mazen Shawosh, Vincent Dutot, Il Jeon

Research outputs 2022 to 2026

Purpose: Artificial intelligence (AI) agents and agentic systems have the potential to transform the tourism and hospitality (T&H) industry by automating existing processes and improving operational efficiency. This viewpoint paper aims to explore and analyze the potential opportunities and challenges, and establish a comprehensive research agenda for developing AI agents and agentic systems within the T&H industry. Design/methodology/approach: This article comprehensively analyzes current literature, user sentiment analysis and market trends assessment on AI agents and agentic systems. It identifies critical areas where these technologies can transform the T&H industries, providing valuable insights into this emerging field and its potential for …

How Supply Networks Influence Sustainable Innovation: Evidence From Ghana's Public Works Procurement, Peter Adjei-Bamfo, Hadrian Geri Djajadikerta, Kerry Brown, Ferry Jie, Reza Kiani Mavi, Alain Neher

Research outputs 2022 to 2026

Recent environmental and sustainability standards in procurement increase short-term production and operational costs to suppliers, which are often recouped by charging price premiums for innovative solutions. However, public buyers are less likely to pay such price premiums, resulting in a disincentive among suppliers to bid for innovation (unique) contracts. This article examines how innovation procurement stimulates network emergence to mitigate innovation costs and facilitate suppliers' sustainable innovation capacity. We inductively analyse interview responses, observations, archival data and modified Delphi discussions with technical experts involved in innovation-oriented public works procurement projects (i.e., building, water and road infrastructure) in Ghana. Our findings …

Unlocking The Intellectual Core Of Transformative Service: A Hybrid Review And Research Agenda, Pranav Nijhawan, Somnath Chakrabarti, Sanjit K. Roy

Research outputs 2022 to 2026

Purpose: Research on the Transformative Service Research (TSR) domain has proliferated in the service management literature over the past decade. The purpose of this study is to undertake a hybrid systematic literature review of TSR to trace its theoretical evolution, examine its conceptual underpinnings and propose pathways for future research. Design/methodology/approach: We identify and categorise the fundamental themes in TSR research by supplementing a systematic literature review with bibliographic coupling of 247 extracted papers. Furthermore, based on content analysis of extracted themes, we propose a comprehensive conceptual framework encompassing facilitators and unintended outcomes of transformative value creation. We used the …

Examining The Factors Influencing Citizen Adoption Of E-Government Chatbot Services In Jordan: A Longitudinal Survey Study, Ibrahim Mohamad, Laurie Hughes, Ali Abdallah Alalwan, Tegwen Malik, Yogesh K. Dwivedi

Research outputs 2022 to 2026

Many governments are focusing on adopting Artificial Intelligence (AI)-based chatbot technology to enhance work efficiency and improve e-government services. Jordan was among the first Middle Eastern countries to implement AI chatbots to offer various e-services to its citizens. While previous studies have examined the adoption of AI chatbots, they have not explored citizen adoption within the Jordanian context. This research investigates the key factors influencing citizen adoption of e-government chatbot services in Jordan by extending the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) theory with additional external variables. A longitudinal survey of 319 Jordanian citizens was conducted, …

Leveraging Consumer Socialisation Agents To Increase Indigenous Student Participation In Higher Education, Melissa Fong-Emmerson, Braden Hill, Claire Lambert, Maria M. Ryan, Rebekah Dougan

Research outputs 2022 to 2026

Purpose – Socialisation agents, including family, peers, Elders, teachers, mass media and community networks, significantly influence students’ decisions to pursue higher education (HE). This paper aims to further explore how these agents, within the framework of consumer socialisation theory, act as influential forces at the early stages of the decision-making process, shaping perceptions and providing motivation for Indigenous students’ educational choices. Design/methodology/approach – A three-phase narrative inquiry method was used, including autobiographical accounts from students, yarning sessions with peers and one-on-one interviews. This participatory approach centred Indigenous knowledges to inform culturally responsive social marketing strategies. Findings – The study identified …

Managing Hybrid Workers And Teams In The Public Sector: From Management By Results To Purposeful Management, Judy Lundy, Uma Jogulu, Helen Taylor, Sue Williamson

Research outputs 2022 to 2026

Purpose – Hybrid working has become “business as usual” in Australian public service (APS) organisations, however, limited guidance exists for managers in this sector. This paper aims to identify the management capabilities currently being used and those required for effective management of public sector hybrid workers. Design/methodology/approach – The research is based on the APS as a case study. The research team collected data from 20 focus groups and interviews with 83 managers and supervisors in the APS to answer: What capabilities are public sector managers using to manage hybrid working teams? What additional capabilities are needed? Findings – Participants …

Metaverse And Artificial Intelligence As Web 4.0: The Next Generation Of The Internet, Anton Klarin, Elena Gorenskaia, Qijie Xiao, Pi-Shen Seet

Research outputs 2022 to 2026

This study utilizes systems thinking to explore and entwine an evolving metaverse scholarship to a relatively underexplored phenomenon of Web 4.0. We adopt a soft systems thinking framework to guide the interpretation of complex and evolving metaverse scholarship, using bibliometric mapping of 5587 publications sourced from Scopus. Using systems thinking, we synthesize these clusters into the following four thematic areas: (i) business and society implications, (ii) optimization, (iii) integration with other technologies and (iv) metaverse education. Drawing on the largest-to-date review of the metaverse as well as a systematic review of Web 4.0 literature, we propose a novel conceptualization of …

Antecedents Of Employee Service Innovation Behaviour Through The Resource-Based View, Ataul Karim Patwary, Md Sazzad Hossain, S. Mostafa Rasoolimanesh, T. Ramayah

Research outputs 2022 to 2026

This study applies the Resource-Based View (RBV) to explore how strategic, tactical, and internal green marketing orientations foster employee service innovation behaviour in the hospitality sector. It examines green trust and responsibility feelings as key internal resources and investigates their mediating roles. Using PLS-SEM analysis on 778 responses from Malaysian hotel employees, the findings indicate that internal green marketing orientation significantly enhances green trust and responsibility feelings, which, in turn, positively influence employee service innovation behaviour. By integrating psychological constructs into RBV, this research offers new insights into the role of green marketing in driving organizational sustainability. However, the study …

When Caring Depletes: The Paradox Of Leading Employee Wellbeing During A Prolonged Crisis – Evidence From The Australian Resources Sector, Michael Mayom Ajith, Andrei Alexander Lux, Michelle Striepe, Tim Andrew Bentley

Research outputs 2022 to 2026

Purpose: The protracted COVID-19 crisis placed substantial demands on managers in the Australian resources industry. While workers' wellbeing received increased attention during this period, much less is known about how managers sustained their own wellbeing while providing care, reassurance, and operational continuity. Drawing on the JD–R model, paradox theory, and moral strain perspectives, we examine wellbeing-oriented leadership during a sustained crisis. We focus on how leadership behaviour operated as both a resource for employees and a demand on managers, shaping their own wellbeing experiences and leadership identity.

Design/methodology/approach: An interpretative phenomenological approach (IPA) was employed. Semi-structured interviews were conducted with …

Developing Indicators For Measuring The Sustainability Of Hotels, Reem Mohamed Abdalla Eltoum, S. Mostafa Rasoolimanesh, Joaquim Dias Soeiro, Mohsen Marjani

Research outputs 2022 to 2026

The aim of this study is to develop a comprehensive set of indicators for monitoring and measuring sustainability in the hotel industry in Malaysia. It gives special attention to the environmental, social, resiliene and economic dimensions. This study applies the Delphi method by interviewing three key stakeholder groups—hotel managers, academicians, and hotel staff—in two rounds, in order to assess and validate indicators identified from the literature. Findings reveal demonstrate a strong attention to indicators associated with environmental sustainability, especially those which relates to waste management, consumption of energy and water and recycling which amounts to 51% of participants view. Further, …

The Role Of Games In Hospitality Management Education, Arghavan Hadinejad, Samira Zare

Research outputs 2022 to 2026

Building upon game-based learning, this study compares hospitality students’ cognition, metacognition, engagement, satisfaction, and performance in a course across two academic terms at an Australian university. One term featured teaching content without any games while the second term incorporated gamification. A quasi-experimental design was used in which surveys, interviews and students’ evaluation reports were utilized. Students demonstrated more favorable cognitive thoughts, and higher levels of engagement and satisfaction in the gamified course. Students’ performance in assessments across the two courses as well as their metacognition were found to be similar. This study presents a game effectiveness matrix with Kahoot as …

The Role Of Extra-/Co-Curricular Activities And Work On Law Graduates’ Initial Employment Outcomes, Denise Jackson, Craig Cameron

Research outputs 2022 to 2026

Developing student employability is a strategic priority for higher education institutions and is often measured by transition to initial employment. Extra-/co-curricular activities, in addition to in-curriculum programs, can develop different aspects of student employability, supporting students in securing and transitioning to work post-graduation. This study examines the perspectives of 7000 graduates of Australian law degrees on their engagement in, and the value gained from, extra-/co-curricular, employability-building activities and paid employment during their studies between 2020 and 2023. The results indicated declining overall participation in extra-/co-curricular activities over the four-year period, and relatively greater engagement among female, younger, international and/or students …

Driven To Serve: Exploring Meaningful Work For Doctors Through The Lens Of Public Service Motivation, Abid Hussain, Uma Jogulu, Esme Franken, Rahatulaain Ahmad, Tim Bentley

Research outputs 2022 to 2026

This paper reports on a study of meaningful work amongst doctors in a non-Western context. This study advances the current understanding of meaningful work by establishing a connection with public service motivation theory. By examining unique contextual features where societal, public systems, institutional, and individual factors are diverse and unique, we contribute to public service motivation theory in three ways. First, public service motivation theory argues that individuals are not only driven by self-interest but also by a drive to contribute to society and to help others, and that this motivation is particularly high amongst public servants in the West. …

Corporate Social Responsibility In Iranian Knowledge-Based Companies: Exploring Barriers And Solutions, Mansoureh Mahdizadeh, Mehran Nejati

Research outputs 2022 to 2026

Purpose: This study aims to understand the barriers to corporate social responsibility (CSR) in Iranian knowledge-based companies and explore possible solutions to address them. Design/methodology/approach: This study used a qualitative research design, comprising semistructured in-depth interviews with key informants. Findings: Study findings show that the most important barriers to CSR in Iranian knowledge-based companies include insufficient financial resources, lack of competition between companies, lack of CSR importance, lack of people’s shareholding of most companies, lack of structure, lack of awareness, knowledge and information on CSR, lack of institutionalization of CSR concept in organizational culture, lack of management commitment, lack of …

Determining The Carbon Footprint Of Australia’S Electricity, Gas, Water And Waste Services Sector, Soheil Kazemian, Rashid Zaman, Behzad Foroughi, Morteza Ghobakhloo

Research outputs 2022 to 2026

Purpose – This study aims to address the global challenge of quantifying sectoral carbon emissions, offering a scalable methodology applicable across diverse national contexts. As one of the world’s leading greenhouse gas emitters, Australia has a critical role in achieving the Paris Climate Change Agreement’s net-zero emissions goal by 2050. The utility services sector – electricity, gas, water and waste services – has historically been Australia’s largest source of CO2-equivalent emissions. However, this also highlights its significant potential to contribute to national emission reductions through targeted mitigation strategies. This research analyses the total carbon footprint of Australia’s utility services sector …

Generative Artificial Intelligence (Genai) In Procurement And Supply Chain Management: Applications, Opportunities And Challenges, Vinay Singh, Laurie Hughes, Mousa Ahmed Albashrawi, Il Jeon, Yogesh K. Dwivedi

Research outputs 2022 to 2026

Purpose: This article aims to explore the transformative potential of generative artificial intelligence (GenAI) in procurement and supply chain management (SCM), with a focus on its practical applications, strategic implications and integration challenges. Design/methodology/approach: Adopting a conceptual approach, this article presents the authors’ views and arguments, supported by a review of existing literature and informed by insights from discussions with industry experts. The discussion in this conceptual article is anchored in the supply chain operations reference model. Findings: This research addresses critical questions regarding the practical and strategic impacts of GenAI, emphasizing its ability to simulate scenarios, deliver real-time insights …

Brand Transcendence Through Brand Value Co-Creation Exchanges Within Social Media Craft Beverage Brand Communities, Violetta Wilk, Gilstrap, Darren How

Research outputs 2022 to 2026

This study explores brand transcendence through brand value co-creation within social media craft beverage brand communities across Instagram and Twitter (now X). Lexical analysis explored a total of 192,330 posts and found brand transcendence evident in the interplay between user-generated content (UGC) and brand-generated content (BGC) across social media platforms, which co-created brand value through the processes of sharing virtual cues within social media craft beverage communities. This brand transcendence was enhanced through the sharing of personal experiences and unique brand moments. BGC across both platforms showcased themes of brand affinity, the importance of time in brand experiences, gratitude, and …

The Paradoxical Effects Of Emerging Mining Technologies On Psychosocial Work Factors: An Integrated Framework And Research Agenda, Keyao Li, Mengting (Rachel) Xia, Tim Bentley

Research outputs 2022 to 2026

As industries strive for healthier, safer, and more productive workplaces, a comprehensive understanding of psychosocial work factors is essential for sustainable improvement. In the context of digital transformation, automation and emerging technologies have led to mixed health and safety outcomes. However, how emerging technologies are reshaping work and organisational structures and driving varied effects, remains unclear. This uncertainty provides little guidance for practitioners and researchers on systematically integrating new technologies to optimise health and safety. This paper argues that a deeper understanding of how the evolving technological landscape affects psychosocial work factors is essential for bridging this research gap. Focusing …

Tourism Destination Mobile Applications: An Ai-Human Loop Analysis And Future Research Programme, Arghavan Hadinejad, Naser Pourazad, Lara Stocchi, Violetta Wilk

Research outputs 2022 to 2026

Despite the rise in destination mobile applications (apps) and their significance in the tourism sector, there remains a notable dearth of critical assessments of knowledge on the topic, which is necessary to guide future academic and industry endeavours. To bridge the gap, this research conducts a systematic review to synthesise scholarly knowledge on tourism destination mobile apps. The analysis reveals topical clusters including prototyping and scoping, consolidation, and forecasting and further technological advancements between 2009 and 2023. The existing scholarship is predominantly quantitative and atheoretical, with the Technology Acceptance Model being the most frequently applied framework. The findings reveal four …

Determinants Of Artificial Intelligence Adoption: Research Themes And Future Directions, Ahmad A. Khanfar, Reza Kiani Mavi, Mohammad Iranmanesh, Denise Gengatharen

Research outputs 2022 to 2026

The adoption of artificial intelligence (AI) systems is on the rise owing to their many benefits. This study conducted a bibliometric analysis to identify (1) how the literature on AI adoption has evolved over the past few years, (2) key themes associated with AI adoption in the literature, and (3) the gaps in the literature. To achieve these objectives, we utilised the Biblioshiny of R-package bibliometric analysis tool to analyse the AI adoption literature. A total of 91 articles were reviewed and analysed in this study. Four major themes were identified: AI, machine learning, the unified theory of acceptance and …

A Service Ecosystems Approach For Sustainable Volunteer Engagement: Developing Insights From Covid-19 Disruptions, Ingrid O'Brien, Fazlul K. Rabbanee, Eunjung Kim, Megan Paull, Kirsten Holmes, Jo Anne Kestel

Research outputs 2022 to 2026

The purpose of this paper is to develop foundational propositions designed to reflect success factors in the recruitment and retention of volunteers for future longevity. Using insights gathered from three universities' experiences of student volunteering during COVID-19, plus capturing the experiences of volunteer involving organizations, we draw on existing theories, as well as service ecosystem literature, to identify critical emerging trends. We argue that conceptualizing volunteer pathways as a set of linear, sequential stages linked to a single volunteering experience does not adequately capture the complexity of the volunteer ecosystem, including the dynamic inter-relationships among actors and the multiple roles …