Business Commons^™

Beyond ‘Know-What’ And ‘Know-How’ To ‘Know-Who’: Enhancing Human Capital With Social Capital In An Australian Start-Up Accelerator, Pi-Shen Seet, Janice T. Jones, Lloyd Oppelaar, Graciela Corral De Zubielqui

Research outputs 2014 to 2021

This study investigates the enhancement of human capital with social capital in a start-up accelerator and how this integration affects the entrepreneurial learning experience. In particular, it examines the relative importance of the three components ‘know-what’, ‘know-how’ and ‘know-who’. The study involved thematic analysis of semi-structured interviews with participants in an Australian start-up accelerator that is delivered using ideas such as Design Thinking, the Business Model Canvas and Lean Start-up methodology. We find that although the programme emphasised ‘know-what’ and ‘know-how’, ‘know-who’ was most significant for participant learning. The results indicate that mentors and experts were especially helpful in shaping …

The Impact Of Coping Strategies On Occupational Stress And Turnover Intentions Among Hotel Employees, Songshan (Sam) Huang, Robert Van Der Veen, Zhenchun Song

Research outputs 2014 to 2021

This study examined the impact of problem solving, social support and avoidance as coping strategies on occupational stress and turnover intentions among hotel employees. Using a sample of 455 employees from seven hotels in Shandong Province, China, the study found that problem solving as a coping strategy predicts lower levels of occupational stress. Both social support and avoidance strategies were found to increase occupational stress instead. Occupational stress was positively correlated with hotel employees’ intentions to leave and the study furthermore clarified the role of occupational stress as an important mediator in the relationship between coping strategies and turnover intentions. …

Hr Orientations And Hr Department Effectiveness In Vietnam, Diep T. N. Nguyen, Stephen T. Teo

Research outputs 2014 to 2021

Purpose

Human resource (HR) philosophy and an organization’s commitment to employees (OCE) are important components of a human resource management (HRM) system, yet the influences of these variables on the effectiveness of HRM implementation has been less evident. Similarly, few studies have examined the effect of intended and implemented HR practices on line managers’ perceptions of HR department effectiveness. The purpose of this paper is to examine how these factors could result in a positive evaluation of HR department effectiveness in Vietnam.

Design/methodology/approach

Study 1 consisted of 405 line managers and the authors used this sample to test the proposed …

Using Traditional Rituals In Hospitality To Gain Value: A Study On The Impact Of Feng Shui, Madeleine Ogilvie, Danny Ng, David Xiang, Maria M. Ryan, Jaime L.P. Yong

Research outputs 2014 to 2021

Superstition and the rituals used to support such beliefs remain an important part of Chinese business society. With the advance of globalisation and the normalisation of many business practices this study explores the importance these rituals continue to play in the contemporary hospitality setting. The paper examines the prominence of Feng Shui in business today in a qualitative study using Chinese restaurants to explore associated business behaviours and perceived value of use. Findings from 20 phenomenological interviews from across four different Asian communities are discussed highlighting the core elements of this ritualistic practice. Results indicate that these practices continue to …

How Does Destination Social Responsibility Contribute To Environmentally Responsible Behaviour? A Destination Resident Perspective, Lujun Su, Songshan (Sam) Huang, Joanna Pearce

Research outputs 2014 to 2021

Based on stakeholder theory and social exchange theory, this study developed an integrated model to demonstrate that destination social responsibility (DSR) influences tourism impacts (both positive and negative impacts), overall community satisfaction, and both directly and indirectly influences resident environmentally responsible behaviour (ERB). The model was examined using a sample of 453 residents living on the Gulangyu Island, a famous island tourism destination of Xiamen, China. Results show that DSR enhances residents’ perception of positive tourism impacts, improves overall community satisfaction and contributes to resident ERB. However, the effect of DSR on negative tourism impacts was not significant. Thus, positive …

Towards An Improved Typology Approach To Segmenting Cultural Tourists, Ganghua Chen, Songshan (Sam) Huang

Research outputs 2014 to 2021

This study aims to improve the cultural tourist typology methodology that uses cultural centrality and depth of cultural experience in its framework. Using a sample of Chinese tourists in Macau (n = 595) collected via questionnaire surveys, the study confirmed the determination effect of cultural centrality on depth of cultural experience. Subsequently, the study demonstrated an improved approach that eliminates such a determination effect in typology identification. Compared to McKercher's () approach, the improved typology presents a balanced segmentation of cultural tourists and distinguishes the segments more clearly in their sociodemographic characteristics. The improved typology generated more meaningful practical implications.

An Integrated Approach To Improving Rural Livelihoods: Examples From India And Bangladesh, Barry Croke, Wendy Merritt, Peter Cornish, Geoffrey J. Syme, Christian H. Roth

Research outputs 2014 to 2021

This paper presents an overview of work in West Bengal, Andhra Pradesh and SW Bangladesh through a series of projects from 2005 to the present, considering the impact of farming systems, water shed development and/or agricultural intensification on livelihoods in selected rural areas of India and Bangladesh. The projects spanned a range of scales spanning from the village scale (∼  1 km²) to the meso-scale (∼  100 km²), and considered social as well as biophysical aspects. They focused mainly on the food and water part of the food-water-energy nexus. These projects were in collaboration with a …

Assessing The Interplay Between Crowdfunding And Sustainability In Social Media, Christofer Laurell, Christian Sandstrom, Yuliani Suseno

Research outputs 2014 to 2021

This paper aims to assess the degree to which sustainability-oriented dimensions are integrated within the public discourse on crowdfunding in social media. Utilizing Social Media Analytics (SMA), we track discussions on crowdfunding in user-generated content published in social media. Based on an empirical material of 141,754 user-generated content, we identify 308 entries (0.21 percent) explicitly or implicitly relating to sustainability and 80 percent of these 308 entries came from professional actors. In this material, 37 sustainability-oriented campaigns are identified and 26 of them (70 percent) received one entry. Taken together, this paper adds to previous literature by assessing and describing …

Rmb Exchange Rates And Volatility Spillover Across Financial Markets In China And Japan, Fengming Qin, Junru Zhang, Zhaoyong Zhang

Research outputs 2014 to 2021

This study examines empirically the volatility spillover effects between the RMB foreign exchange markets and the stock markets by employing daily returns of the Chinese RMB exchange rates and the stock markets in China and Japan during the period in 1998–2018. We find evidence that there exist co-volatility effects among the financial markets in China and Japan, and the volatility of RMB exchange rates contribute to the co-volatility spillovers across the financial markets. Reversely, the return shock from the stock markets can also generate co-volatility spillover to the foreign exchange markets. The bidirectional relationship reveals that both the fundamental hypothesis …

Survival Drivers Of Post-Incubated Start-Ups: The Effect Of Academic Governance, Simone Scagnelli, Lorenzo Vasile, Mico Apostolov

Research outputs 2014 to 2021

Incubators, spin-offs, industrial networks and consortiums are some of the examples to build-up university–industry links in fostering innovation. University incubators are well known for supporting the growth of start-ups by providing knowledge and research, as well as, sustaining entrepreneurship by the direct involvement of their faculty. In this regard, the aim of this paper is to examine the influence of faculty members on the financial performance of a sample of new technology based firms which have been previously incubated by different Italian University Incubators. Essentially, the results on the presence of academic governance in relation to the financial performance of …

Is Leadership The Key To Public Sector Retention In Regional Western Australia? An Exploratory Study, Damian Lambert

Theses: Doctorates and Masters

This research reviewed retention factors affecting the West Australian public sector (WAPS) in regional areas seeking to determine whether a leadership development program (LDP) could provide a strategic HRM solution. Using a mixed methods approach views of 9 leaders and 156 regional WAPS employees provided insights on retention issues and how a LDP might be designed and delivered to regional employees. Despite the attraction and retention factors impacting the WAPS, it was found that a LDP designed specifically for the regions can assist to attract talented staff and to a lesser extent improve retention in the regions.

A Framework For Social Media Use In Project Management, Muralitheran V. Kanagarajoo

Theses: Doctorates and Masters

There has been rapid adoption of social media (SM) in business functions such as marketing and advertising. This being primarily due to its capability to communicate information. There has been less widespread adoption of SM for other business functions and the potential of SM is not comprehensively understood. The purpose of this thesis is to explore the potential of SM for project management and to understand some of the difficulties that arise from SM use. The research specifically investigated how SM is being used for project activities and the maturity of the management processes that govern SM use. Implications for …

How Do National Employment Policies Influence Human Resource Practices? A Comparative Study Of The Integrated Resort And Hotel Industry In Macau And Singapore, Poh Chong Danny Ng

Theses: Doctorates and Masters

Asia’s growth in prominence over the last decade is a phenomenon that has seen some governments and international financial institutions defining the twenty-first century as the Asian Century, in which Asia will be the focus of economic growth (Kohli, Sharma & Sood, 2011). The wealth in the major economies of Asia will see an increase in a dominant middle-income group, with strong spending power not only in terms of lifestyle domestically, but also internationally. This group’s quest for the finer things in life will transform the hospitality industry in countries such as Singapore and Macau: both are international metropolises with …

Managing Organizational Learning Ambidexterity: An Exploratory Study Of Australian Large Service Organizations, Agung N. L. I. Fahrudi

Theses: Doctorates and Masters

Organizational ambidexterity is about developing necessary organizational capabilities to compete in new and changing markets that enable organizations to survive in the face of dynamic external environments. It is about finding a balance between exploring new knowledge and exploiting existing knowledge or capabilities. The research on ambidexterity has offered different mechanisms for pursuing ambidexterity, and has highlighted the pivotal role of organizations’ senior teams and leadership behaviors in balancing the conflicting demands of exploration and exploitation. Research has also shown that no universal best practices should be sought to resolve the dilemma but instead leaders need to understand the situational …

Innovation, Dynamic Capabilities And Family Firms Operating In An Emerging Economy, Abel Duarte Alonso, Seamus O'Brien, Seng Kok

Research outputs 2014 to 2021

Drawing on the dynamic capabilities framework (DCF), this exploratory study examines family firms' involvement in innovation practices, including reasons and ways to innovate. The cases of four family firms operating in an emerging economy (Uruguay) are investigated. Semi-structured, face-to-face and telephone interviews were conducted with owners and managers, and complemented with e-mail correspondence. Based on the imperative need to solve problems in their industry, firms' managements were intensively involved in various innovative processes. These processes included quality improvements, responding to a dynamic and competitive business and consumer environment, and extending the life and survival of the family enterprise for future …

Extending The Job Embeddedness-Life Satisfaction Relationship: An Exploratory Investigation, Emmanuel T. Ampofo, Alan Coetzer, Paul Poisat

Research outputs 2014 to 2021

Purpose

This exploratory study adopts a stakeholder perspective on organisational effectiveness. The purpose of this paper is to examine the job embeddedness (JE)–life satisfaction relationship, moderating roles of gender and community embeddedness and mediating role of innovative behaviour.

Design/methodology/approach

Using a snowballing approach, data were collected from 549 participants employed in organisations located in four major metropolitan centres in South Africa.

Findings

Analyses revealed a positive relationship between JE and life satisfaction. Gender moderated the JE–life satisfaction relationship, such that the relationship was stronger among females than males. Community embeddedness moderated the organisation embeddedness–life satisfaction relationship, such that the relationship …

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Does Sustainability Engagement Affect Stock Return Volatility? Evidence From The Chinese Financial Market, Junru Zhang, Harian G. Djajadikerta, Zhaoyong Zhang Prof

Research outputs 2014 to 2021

This paper examines the impact of firms’ sustainability engagement on their stock returns and volatility by employing the EGARCH and FIGARCH models using data from the major financial firms listed in the Chinese stock market. We find evidence of a positive association between sustainability engagement and stock returns, suggesting firms’ sustainability news release in favour of the market. Although volatility persistence can largely be explained by news flows, the results show that sustainability news release has the significant and largest drop in volatility persistence, followed by popularity in Google search engine and the general news. Sustainability news release is found …

Chinese Outbound Travel: Understanding The Socioeconomic Drivers, Songshan (Sam) Huang, Xiang Wei

Research outputs 2014 to 2021

This study used a national sample (N = 36,490) of Chinese urban residents to examine the relationship between outbound travel intention and some key demographic, economic, and geographic variables. Findings indicate that education, income, and paid vacation days significantly predicted outbound travel intention. Compared to residents in Tier-4 cities in China, those in Tier-1, -2, and -3 cities had higher probability of choosing outbound travel by 13.1%, 30.9%, and 15.3%, respectively. This study draws meaningful connections between Chinese outbound tourism and the social and economic realities in China and offers an alternative approach to understanding Chinese outbound tourism.

The Continuance Intention Of User’S Engagement In Multiplayer Video Games Based On Uses And Gratifications Theory, Ira Puspitasari, Elzha Odie Syahputra, Indra Kharisma Raharjana, Ferry Jie

Research outputs 2014 to 2021

One of the key success factors in video game industry, including multiplayer video game (MVG), is the user’s continuance intention. The MVG industry runs in a highly competitive market. Users can shift to another game as soon as they discover a slightly inconvenient issue. Thus, maintaining the user’s enthusiasm in playing MVG for a long time is challenging for most games. The solution to prolong the users’ engagement can be initiated by identifying all factors that facilitate the continuance use of playing MVG. This study applied uses and gratifications theory to examine seven variables (enjoyment, fantasy, escapism, social interaction, social …

Do Nonparametric Measures Of Extreme Equity Risk Change The Parametric Ordinal Ranking? Evidence From Asia, Robert J. Powell, Duc H. Vo., Thach N. Pham

Research outputs 2014 to 2021

There has been much discussion in the literature about how central measures of equity risk such as standard deviation fail to account for extreme tail risk of equities. Similarly, parametric measures of value at risk (VaR) may also fail to account for extreme risk as they assume a normal distribution which is often not the case in practice. Nonparametric measures of extreme risk such as nonparametric VaR and conditional value at risk (CVaR) have often been found to overcome this problem by measuring actual tail risk without applying any predetermined assumptions. However, this article argues that it is not just …

Family Businesses And Adaptation: A Dynamic Capabilities Approach, Abel Duarte Alonso, Seng Kok, Michelle O'Shea

Research outputs 2014 to 2021

The main objective of this research was to propose a framework centred on the dynamic capabilities approach, and to be applied in the context of family businesses’ adaption to their changing business environment. Data were gathered through interviews with ten FBs operating in Western Australia. Based on the findings, the clusters of activities, sensing, seizing, and transforming emerged as key factors for firms’ adaptation, and were reinforced by firms’ open culture, signature processes, idiosyncratic knowledge, and valuable, rare, inimitable and non-substitutable attributes. Thus, the usefulness of the proposed framework was confirmed. Implications and future research opportunities are presented.

Modelling And Forecasting Stock Price Movements With Serially Dependent Determinants, Rasika Yatigammana, Shelton Peiris, Richard Gerlach, David Edmund Allen

Research outputs 2014 to 2021

The direction of price movements are analysed under an ordered probit framework, recognising the importance of accounting for discreteness in price changes. By extending the work of Hausman et al. (1972) and Yang and Parwada (2012),This paper focuses on improving the forecast performance of the model while infusing a more practical perspective by enhancing flexibility. This is achieved by extending the existing framework to generate short term multi period ahead forecasts for better decision making, whilst considering the serial dependence structure. This approach enhances the flexibility and adaptability of the model to future price changes, particularly targeting risk minimisation. Empirical …

Understanding Chinese Cultural Tourists: Typology And Profile, Ganghua Chen, Songshan (Sam) Huang

Research outputs 2014 to 2021

This study aims to offer a clear and up-to-date typology and profile of Chinese cultural tourists in mainland China following the framework based on cultural centrality and depth of cultural experience. Using a sample of mainland Chinese tourists (n = 656) at three cultural attractions in Guangzhou, China, a typology of Chinese cultural tourists (namely casual, sightseeing, purposeful, serendipitous, and incidental) was developed and trip characteristics (e.g. prior knowledge, time spent to get to know the site before visit, change in knowledge, and on-site activities) and sociodemographics of each segment were also examined. In addition, slight differences are found between …

Saving Behaviour In The Australian Dream: Its Relationship With Aspiration And Motivation, Financial Literacy, And Materialism, Ming D’Iapico-Bien

Theses : Honours

In Australia, most people aspire to achieve the “Australian dream” of owning their homes. Australian house prices have risen dramatically in comparison to people’s incomes, but despite this, many Australians still strive to enter the property market. The aim of this correlational study was to investigate the relationships between saving behaviour (with the ultimate goal of spending accumulated savings on a house deposit) and various psychological variables over and above sex, age, education, employment status, and income. The investigated predictor variables were motivation, extrinsic aspiration, financial literacy, and materialism. Previous research grounded in self-determination theory (SDT) has shown that intrinsic …

Exploring Poor Outcomes From Quality Assurance Programs – An Analysis Based Around The Concept Of Mechanisms And The Theory Of Constraints (Toc) Thinking Process (Tp), Layla M. M. B. Al-Hameed

Theses: Doctorates and Masters

Quality programs have been used by organisations since their advent in the 1930s and continue to be implemented to achieve various goals. For example, according to the International Organization for Standardization (2015) and the CASRO Institute for Research Quality (2016), organisations aim to reduce costs, gain a competitive advantage, improve the quality of their processes and products, and enhance profitability through attaining such accreditations. ISO accreditations have also been used to ensure compliance with market requirements (Williams, 2004). However, a major challenge in implementing these programs, referred to in this thesis as ‘Quality Assurance Programs’ (QAPs), is the gap that …

Disability, Hospitality And The New Sharing Economy, Kathy Boxall, Julie Nyanjom, Janine Slaven

Research outputs 2014 to 2021

Purpose: This paper aims to explore the place of disabled guests in the new world of hotel and holiday accommodation shaped by the sharing economy. Design/methodology/approach: The paper uses Levitas’s (2013) Utopia as Method as a methodological tool to develop the hypothetical future scenarios, which are used to explore the place of disabled guests in peer-to-peer holiday accommodation. Findings: Analysis of the hypothetical scenarios suggests that without state intervention, the place of disabled guests in both traditional hotels and peer-to-peer holiday accommodation is far from secure. Research limitations/implications: This is a new area and the authors’ discussion is therefore tentative …

Hyperlink Network Analysis Of A Tourism Destination, Hossein Raisi, Rodolfo Baggio, Llandis Barratt-Pugh, Gregory Willson

Research outputs 2014 to 2021

Hyperlinks critically impact the online visibility of a tourism destination and the effectiveness of information flow between tourism organizations and enterprises on the Internet. This study investigates the hyperlink network of the tourism industry in Western Australia. Network analysis is applied to explore, analyze, and visualize this network of 1,515 tourism websites. Several dimensions of network structure are examined, and the results indicate that the hyperlink network of this destination has a very sparse, centralized and hierarchical structure, and that the websites tend to form communities based on their geographical locations. Public tourism organizations and information services play a central …

Cointegration Between The European Union And The Selected Global Markets Following Sovereign Debt Crisis, Anna Golab, Ferry Jie, Robert J. Powell, Anna Zamojska

Research outputs 2014 to 2021

The purpose of this paper is to provide an analytical analysis of cointegration between Europe and the other significant trading partners, namely US, China, Japan and Australia, for the period from January 1, 2010 to December 30, 2016. This captures the impact of the sovereign European debt crisis and the Greek crisis. A range of parametric techniques were adopted including Johansen cointegration analysis, Vector Error Correction Model and Granger causality. The results of the crisis Granger causality test during the European sovereign crisis implies the highest influence to be that of the US and Japanese stock market over the other …

Efficiency And Risk In Sustaining China’S Food Production And Security: Evidence From Micro-Level Panel Data Analysis Of Japonica Rice Production, Chengjun Wang, Zhaoyong Zhang, Ximin Fei

Research outputs 2014 to 2021

Sustainable food production and food security are always challenging issues in China. This paper constructs a multi-element two-level constant-elasticity-of-substitution (CES) model to assess technological progress in, and its contribution to, japonica rice production in China. The results show that the speed of technological progress in the production of japonica rice on average was 0.44% per annum in 1985–2013, and technological progress has contributed significantly to the growth of japonica rice production in China. Robustness checks show that the results appear to be sensitive to which sub-sample is used. Labour and some other inputs are found to be significant but negative, …

The Image Of India As A Travel Destination And The Attitude Of Viewers Towards Indian Tv Dramas, Usep Suhud, Gregory B. Willson

Research outputs 2014 to 2021

For a few decades now, various television stations in Indonesia have been broadcasting foreign drama series including those from a range of Asian countries, such Korea, India, Turkey, Thailand and the Philippines . This study aims to explore attitude towards Asian drama in those countries and the destination image of the country where the drama emanates from as perceived by the audiences. This study applied a mixed-methodology approach in order to explore particularly attitudes towards foreign television drama productions. There is a paucity of study exploring the attitudes of audiences towards Indian television dramas and a limited study focussing on …