Business Commons^™

Regional Small Businesses’ Personal And Inter-Firm Networks, Jalleh Sharafizad, Kerry Brown

Research outputs 2014 to 2021

© 2020, Emerald Publishing Limited. Purpose: The purpose of this paper is to examine the role of personal and inter-firm networks and the elements that contribute to the formation and management of these networks for regional small businesses. Design/methodology/approach: Semi-structured interviews were conducted with 20 small business owners located in regional areas. Findings: The findings highlight key characteristics of regional small business owners’ networks. Findings indicated that participants relied strongly on their personal networks for business purposes. This study shows that while personal networks adapted and changed into informal inter-firm networks, weak-tie relations within inter-firm networks were unlikely to develop …

Opportunities To Participate In Formal And Informal Vocational Learning Activities And Work-Related Outcomes In Small Professional Services Businesses, Alan Coetzer, Pattanee Susomrith, Emmanuel Twumasi Ampofo

Research outputs 2014 to 2021

Small businesses are characterised by resources constraints; therefore, their managers need to know the exact nature of additional benefits, beyond knowledge and skill acquisition, that might accrue from employee participation in different types of learning activities. However, research that simultaneously examines the attitudinal and behavioural outcomes of opportunities to participate in formal and informal learning activities is sparse, especially in small businesses. The present study addresses this area of neglect by exploring associative relationships between opportunities for employees to participate in (1) formal learning activities and (2) informal learning activities and three important work-related outcomes: affective commitment, innovative behaviours, and …

Training And Development In Small Professional Services Firms, Pattanee Susomrith, Alan Coetzer, Emmanuel Ampofo

Research outputs 2014 to 2021

Purpose

This paper aims to examine whether participation in training and development (T&D) events is associated with employees’ affective commitment and propensity to enact innovative behaviours in small professional services firms. The study also investigates associations between both attitudes towards T&D and policy and practice supportive of T&D and levels of participation in T&D events.

Design/methodology/approach

Data from 203 employees in small professional services firms employing 50 or fewer staff were analysed using regression analysis and PROCESS macro.

Findings

Only policy and practice supportive of T&D was associated with participation levels. Participation in T&D events was positively related to affective …

The Owner-Manager’S Role As A Facilitator Of Informal Learning In Small Businesses, Alan Coetzer, Andreas Wallo, Henrik Kock

Research outputs 2014 to 2021

Few studies have examined the owner-manager as a facilitator of learning in small businesses. Furthermore, these studies are typically not framed by distinctive characteristics of small businesses. These limitations of the literature stimulated us to ask: How do the situational opportunities and constraints that emanate from the distinctive characteristics of small businesses affect the small business owner-manager’s role as a facilitator of learning? To address this question, we first conducted a narrative review of existing research on the owner-manager as facilitator of learning in small businesses (10–49 employees). Four themes emerged from our analysis of research findings, including a theme …

Women Business Owners’ Start-Up Motivations And Network Content, Jalleh Sharafizad, Alan Coetzer

Research outputs 2014 to 2021

Purpose

The purpose of this paper is to examine how women small business owners’ (SBOs) business start-up motivations influence their network content.

Design/methodology/approach

Semi-structured interviews were conducted with 28 women SBOs who were recruited through purposeful sampling methods. Interview data on their start-up motivations were used to categorise them into three types: classic, forced and work-family. The interviews explored the network contents of the three categories of participants.

Findings

There were many similarities between network contents of classic and forced SBOs, as both groups had started their business for financial reasons rather than family reasons. All the participants’ networks contained …

An Exploratory Study Of Factors Influencing The Participation In Training And Development Of Engineers In Small Businesses, Pattanee Susomrith, Alan J. Coetzer

Research outputs 2013

The provision of workforce training and development (T&D) has the potential to provide benefits to both employers and employees. However, employees in small businesses receive less access to T&D than employees in large businesses. Prior research into reasons for the relatively low levels of employee participation in formal T&D in small businesses has typically involved surveys of owner-manager opinions regarding ‘barriers’ to T&D. This study explored factors influencing employee participation in T&D from the perspective of employees. Data were collected through semistructured interviews with 15 employees in small engineering businesses. Consistent with the main aim of exploratory research, the study …

An Exploratory Investigation Into Knowledge Management In Western Australian Knowledge-Intensive Small Businesses, Shukrullah Fassehi

Theses : Honours

From a knowledge management (KM) perspective, organisational effectiveness depends on the organisation’s capacity to effectively perform a range of processes that include identifying, acquiring, sharing, and storing valuable knowledge. The literature suggests that the growth of interest in the field of KM is largely centred on large organisations. Small businesses have not received much attention in the literature. This is surprising, given that small businesses (however defined) represent the majority of businesses in most countries and, as is the case in Australia, make a major contribution towards business activity, economic development and employment generation.

This study employed a qualitative exploratory …

An Exploratory Investigation Into Voluntary Employee Turnover And Retention Practices In The Small Business Sector [Thesis], Olivia Gialuisi

Theses : Honours

This study addresses the question, what factors influence voluntary employee turnover in small businesses and how do owner-managers retain key employees? More specifically the study explores four research objectives: 1) the negative effects of voluntary turnover of key employees on small businesses; 2) common reasons why employees voluntarily leave small businesses; 3) characteristics of the small business that might enhance retention of employees; and 4) strategies that are employed to retain key employees. The current study employed an exploratory qualitative research design. Data was collected via semi-structured interviews with nine owner-managers and seven key employees from eleven Australian small businesses. …

A Qualitative Analysis Of Small Business Owner-Managers' Participation And Learning In An Online Discussion Forum : Not Quite Paradise Found, Tara Laureen Smith

Theses: Doctorates and Masters

Small business owner-managers (SBOMs) are a difficult group to engage in formal face-to-face training and learning activities. Research to encourage SBOMs' participation has focused on two main themes: first, trying to ascertain why they do not attend training and, second, determining their learning preferences. They are reluctant to attend formal training because they prioritise business operations (no time to attend training), perceive training as a poor return on investment, have negative perceptions of training and education, and believe the training provision often does not meet their needs. In terms of their learning preferences, it is clear that SBOMs prefer informal, …

A Proposed Methodology To Promote Adoption Of 'Green' Production By Small Firms, Elizabeth Walker, Janice Redmond, Margaret Giles

Research outputs pre 2011

Small firms are critical to all economies but also have a significant negative impact on the environment. Their collective footprint equates to 60% of industrial pollution yet small firm owner-managers are not convinced of the necessity for behaviour change. This paper develops a proposed methodology to engage small firm owner-managers in 'green' production, in particular adoption of energy saving and waste recycling practices. This methodology includes a suggested approach to determining the 'tipping point' for the investment of time and resources by small firms. The paper argues that knowing the 'tipping point' and making a realistic business case should encourage …

On-Line Training For Smes: Final Report, Beth Walker, Beverley Webster, Sue Stoney

Research outputs pre 2011

This research aimed to explore the appropriateness of on-line training delivery methods for small business owner/managers.

It is widely recognised that training and education are effective ways to reduce small business failure. In Australia, small business accounts for 96 percent of Australian private sector, non-agricultural businesses and they employ 47 percent of the private sector, non-agricultural workforce. Not surprisingly then, encouraging the development of the skills of the workforce has emerged as a major priority for government policy. However, what is also recognised is that many small business owner/managers (SBOs) have limited e-competencies.

Results of this research confirmed this and …

Developing A Framework Of Training For The Older Small Business Owner : Final Report, Beth Walker, Beverley Webster, Julia Turner

Research outputs pre 2011

This study was conducted as a result of the critical issue of the ageing population and the implications this will have on the workforce. An employment option for older workers is to become self-employed and to start their own small businesses, rather than to continue working in mainstream employment, which becomes increasing difficult as employees age. The option of self-employment may be a viable option for older people as uncertainty of employment tenure in mainstream employment continues to increases over time and is a way to utilise work skills and competencies that have been acquired over years of work experience. …

Smart Business Incubators : The Australian Context, Beverley Webster, Beth Walker, Janice Burn

Research outputs pre 2011

The aim of this collaborative study was to research the current status of Australian incubators and develop a benchmark based on successful business incubators, using criteria such as tenant and manager selection, operating indicators and exit criteria...

Malaga Business Review 2004, Beth Walker

Research outputs pre 2011

This report is the result of a Swan Grant to review the current status of business and business activity in the Malaga Business District and to map any changes that have occurred since the original Malaga Business Audit was conducted in 2001. This project was undertaken in two parts. The first part was a replication of the 2001 Malaga business survey so that the City could review trends and analyse if any of the implemented recommendations based on the 2001 results had any discernable effect. The results of the current survey were also used to inform the second part of …

Can B2g Portals Be Used Effectively To Stimulate Business In Smes?: A Case Analysis Of The 2cities Business To Government Portal, Ian Martinus

Theses: Doctorates and Masters

Small and Medium Enterprises (SMEs) have many options when purchasing goods or services. These include personal contacts and networks, familiar centralised supply sources and other ad hoc means. One purchasing possibility is to buy from and sell to other businesses within a similar geographic area. The benefits of buying and selling locally may not occur to SMEs. They seek, like other consumers, to get value for money, fast and efficient service, and a reasonable level of quality. Many factors can impinge upon an SME's decision to purchase locally. It can be assumed that, given a reasonable local option, SMEs wish …

A Profile Of The Home-Based Business Sector Within The City Of Swan, Beth Walker

Research outputs pre 2011

Home-based businesses are the single biggest business cohort in Australia, accounting for 67% of all small businesses and 58% of all businesses [1]. Home-based businesses are not a new phenomenon but what is precipitating the current interest in this cohort is the duel factors of emerging new technologies and industrial restructuring. This is demonstrated on the one hand by technology making it easier to actually work from home, while at the same time job losses in traditional main-stream occupations are making self-employment more attractive. These and other reasons could account for home-based businesses being the fastest growing business sector with …

Interviewer Questioning Strategies: Small Business: The Implications That Inappropriate Questioning Has For Compliance With The West Australian Equal Opportunity Act, 1984, Kelly Pember

Theses : Honours

No abstract provided.

Designing A Framework For The Alignment Of E-Business Strategy And Consultant Engagement Processes For Australian Smes : A Cross-Case Analysis, Shirley A. Bode

Theses: Doctorates and Masters

The majority of SMEs have neither the internal expertise nor financial resources to enable in-house development of electronic commerce and therefore turn to the services of website design consultants to assist them. Unfortunately, they often engage consultants without any clear idea of their intended e-business strategy and without due care as to effective engagement processes. This frequently leads to ineffective e-business development and a highly disaffected group of small entrepreneurs. The study suggests that there is a significant gap between the intended strategies of SMEs and the actual e-business strategy implemented. The study aimed to investigate the relationship between Australian …

Small Business Owners' Measures Of Success, Elizabeth A. Walker

Theses: Doctorates and Masters

Small business plays a significant part in the economy of all nations because of its revenue contribution and as a generator of employment. In the Australian context, small businesses account for 85% of all businesses, employ 40% of the total workforce and contribute $75 billion annually to Industry Gross Product. All of these numerical indicators highlight the financial importance of small business, which is also how small business success has traditionally been measured. These traditional success measures have been by increases in financial performance criteria, such as return on investment, turnover or profit, or by increases in number of staff.

The Marketing Orientation Of Small And Medium Enterprises: An Australian Study, Venkateswara S. Venkatesan

Theses: Doctorates and Masters

The market orientation construct has emerged as a key marketing theme in the 1990's. While the concept of being focussed on the market (customers and competitors) has been known since the early 1950's (e.g. Drucker,1954), putting the concept into practice through a set of specific actions has eluded many organisations and academics. As a result, market orientation (also termed market focus, customer focus and competitor focus) had remained a business philosophy (Bennett & Cooper, 1979: Felton, 1959; Konopa & Calabro,1971) more than a strategic approach. While there have been sporadic attempts at defining or operationalisinga marketing or customer orientation in …

Attitude And Behaviour Dichotomy In Sme Strategic Alliance: A South West Of Western Australian Study, Dianne Wingham

Theses: Doctorates and Masters

Strategic alliances are generally perceived as cooperative relationships constrained within the parameters of bounded rationality, seeking to maximise their levels of control in a turbulent economic environment. They are also commonly conceptualised as a means of creating competitive advantage in business. In regional areas of Western Australia they are favoured by government instrumentalities as a means of making small to medium enterprises (SMEs) more competitive. With the dominant global emphasis in the literature on big business, relatively little is known still about strategic alliances in small to medium enterprises. Moreover, the research on strategic alliances within Australia s also limited, …

The Commercialisation Of Small Firm Technologies In Western Australia : A Case For User-Producer Interaction And The Integration Of Large Industrial Users With Small Technology Producers, Michelle Navaratnam

Theses: Doctorates and Masters

The purpose of this study was to: * examine how grantee firms of the Western Australian Innovation Support Scheme (WAISS) have overcome their impediments to commercialisation; * examine how the process of user-producer interaction has enabled grantee firms to commercialise their technologies; * examine the process of user-producer interaction with large and/or small industrial users, and the subsequent benefits derived; * examine the entry barriers faced by grantee firms in forming interactions with large industrial users. The study examined the literature involving the role of small firms in the development and commercialisation of new technologies. The study adopted a multiple, …