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Management Information Systems

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Articles 3781 - 3810 of 4291

Full-Text Articles in Business

Taking Payments Online: A Framework For Selection, Binshan Lin, Charlotte Jones Jan 2001

Taking Payments Online: A Framework For Selection, Binshan Lin, Charlotte Jones

Journal of International Information Management

Electronic bill presentment and payment (EBPP) is usually viewed as a "killer application" in e-commerce, which will fundamentally change the way customers receive and pay their bills. While many models exist, there is a dearth of information for determining which model would best fit customer characteristics and needs. This paper examines primary models, customer requirements, bill characteristics, and customer types to develop an exploratory framework for determviing which EBPP model a bill-generating firm should employ.

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Enhancing Organizational Performance Via Electronic Customer Relationship Management, Santosh S. Venkatraman Jan 2001

Enhancing Organizational Performance Via Electronic Customer Relationship Management, Santosh S. Venkatraman

Journal of International Information Management

An Electronic Customer Relationship Management system or eCRM helps organizations shift from mass marketing of goods and services to customized marketing of personalized offers. As consumers are constantly getting more technologically savvy and sophisticated, eCRM systems allow businesses to tune-in to their customers' needs and design appropriate personalized marketing campaigns. They not only allow more intelligent customer interactions and responses, but also do it in a cost effective manner. The primary purpose of this paper is to explain the eCRM concept and describe the major organizational benefits of eCRM.

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Managerial Information, The Basics, Floyd J. Brock, Gurpreet S. Dhillon Jan 2001

Managerial Information, The Basics, Floyd J. Brock, Gurpreet S. Dhillon

Journal of International Information Management

A problem exists in the defitiition of information, particularly in its application in management. The problem emerges from the inability of academics and practitioners alike to differentiate adequately between data and information. Our failure to comprehend the concept of information casts doubt on the efficacy of analyses and development of information systems. As evidenced in the literature and surveys, this paper presents a collection of differing emphases in definitions of information. It then sifts for the basics and proposes a definition of managerial information.

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New Concepts In Password Management, S. E. Kruck, John R. Sciandra, Karen A. Forcht Jan 2001

New Concepts In Password Management, S. E. Kruck, John R. Sciandra, Karen A. Forcht

Journal of International Information Management

Passwords have been used for many years in the security of computer systems. The password mechanism has not changed in recent years and has several inherent security problems. This paper examines several password problems including sniffers, dictionary and brute force attacks. A specific Department of Defense incident is cited to illustrate a method to thwart sniffers followed by several suggestions intended to increase the security of the password process.

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A Value-Oriented Model In Technology For Business Personnel, Mabel T. Kung, Dag Naslund Jan 2001

A Value-Oriented Model In Technology For Business Personnel, Mabel T. Kung, Dag Naslund

Journal of International Information Management

In this paper a process-based framework is presented for end-user development of software applications. The paper discusses the changes of the education of systems for general users to design their own systems. Guidelines and people issues identify ways to help traditional users in developing systems computing to be successful.

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Decision Support System And Design For Reverse Logistics, Bajis Dodin, Mohsen Elhafsi Jan 2001

Decision Support System And Design For Reverse Logistics, Bajis Dodin, Mohsen Elhafsi

Journal of International Information Management

This paper studies the relative positions of some selected elements in relations to flexibility and cost factors in information system and logistics design settings. Moreover, this study investigates the extent to which organizations can relate, today, to the importance of information technology in logistics and design for reverse logistics in their operational planning and activities. The findings show the degree of their in terest and policies for reverse logistics, and the creation of joint efforts to reduce costs and to increase flexibility.

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Describing Intelligent Agent Behaviors, Walt Truszkowski, Jagannathan V. Iyengar, Fred Mills Jan 2001

Describing Intelligent Agent Behaviors, Walt Truszkowski, Jagannathan V. Iyengar, Fred Mills

Journal of International Information Management

The development of new intelligent agents requires an interdisciplinary approach to programming. The initial challenge is to describe the desired agent behaviors and abilities without necessarily committing the agent development project to one particular programming language. What are the appropriate linguistic and logical tools for creating a top level, unambiguous, program-independent, and consistent description of the functions and behaviors of the agent? And how can that description then be translated easily into one of a number of program languages? This article provides a case study of the application of a simple Belief, Desire, and Intention (EDI) first order logic to …

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From E-Business Into The O-Zone: Development Of Optical Networks, G. Kent Webb Jan 2001

From E-Business Into The O-Zone: Development Of Optical Networks, G. Kent Webb

Faculty Publications, Information Systems & Technology

An increasing proportion of e-business and other network traffic moves over optical networks which provide higher capacity, speed, and security than electrical networks. An all optical network and even optical computing has been envisioned for 20 years, but technical characteristics of optical components have limited applications to the high end of networking, typically for speeds above 2.5 Gbps. While a fundamental advance in physics may be required for the implementation of an all-optical network, optics continues a steady advance into the network infrastructure. This paper describes the technical evolution of optical systems and examines the changing cost structure of optical …

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Adapting E-Business To The Undergraduate Entrepreneurship Curriculum In The New Economy: Development Of An E-Husiness Course With A Focus On Field-Based Projects, Peter H. Hackbert Jan 2001

Adapting E-Business To The Undergraduate Entrepreneurship Curriculum In The New Economy: Development Of An E-Husiness Course With A Focus On Field-Based Projects, Peter H. Hackbert

Journal of International Information Management

Organization creation separates entrepreneurship from other disciplines. In today's rapidly growing net economy and ever-changing entrepreneurial environment, discovering the behaviors of individuals who create new organizations, and observing the behaviors or organizational personnel who exploit new market opportunities within existing organizations are the foci of the behavioral school of entrepreneurship. Business schools that adapt curricula to examine the kinds of activities entrepreneurs perform, the information they process, with whom they must work, where, and how frequently may help describe the emerging needs of the current dynamic new economy. The following paper describes the development of an e-business entrepreneurship course with …

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User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower Jan 2001

User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower

Journal of International Information Management

Given the large time and fitiancial commitment that an ERP project requires and the potential benefits it can offer if successfidly implemented, it is important to understand the factors that facilitate and inhibit the success ofEP,P implementation. By means of a case study of a global energy company, we first examine the factors that facilitate and inhibit the success of their ERP implementation. We draw on the theory of business process change when analyzing the implementation process. Next, we examine the perceptions non-management professional users of the ERP system (who were not members of the ERP implementation team) have of …

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An Integrated Spatial Dss For Site Selection For Service Organizations In Developing Countries, Mehdi Beheshtian Jan 2001

An Integrated Spatial Dss For Site Selection For Service Organizations In Developing Countries, Mehdi Beheshtian

Journal of International Information Management

An Integrated Spatial Decision Support System (ISDSS) is developed for finding locations where people can access post offices with minimum travel time between their residences and the post offices and their next destinations. Location-allocation models may be used to determine sites for these transshipment nodes. Due to the nature of traffic and unstructured zoning and all other non-predictable variables, network models may not be applied to find the optimal solution. Instead a gravity model is used to find a solution, which both minimizes the number of post offices and minimizes before-and-after travel times. The result of this system is a …

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A Fuzzy Expert System For Small Business Loan Processing, Vipul K. Gupta, Serkan Celtek Jan 2001

A Fuzzy Expert System For Small Business Loan Processing, Vipul K. Gupta, Serkan Celtek

Journal of International Information Management

In recent years, managerial applications of artificial intelligence, especially in the area of financial services, has received considerable attention. In this paper, a fiizzy logic expert system is developed for approvals of small business loans. Previous studies have used non-fuzzv expert systems. But the fuzzification of the variables used in a business loan approval decisionmaking promises more efficient results. Furthermore, another distinct feature of this paper is its focus on small business loans. CubiCalc fuzzy expert system shell is used to develop the expert system. Knowledge acquisition is made using the resources and expertise of a Small Business Development Center. …

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Physical Security Models, Philosophies, And Context, Karen A. Forcht, S. E. Kruck Jan 2001

Physical Security Models, Philosophies, And Context, Karen A. Forcht, S. E. Kruck

Journal of International Information Management

This paper presents physical security of a computer facility within the context of a corporate environment. The context is established from several different perspectives. It first presents physical security philosophies and illustrates the philosophies via the Onion and Garlic Models. It defines a process for identifying and describing transition strategies between security levels. Once the models are defined, a Macro View of physical security is presented. This view discusses physical security goals and critical factors such as budget, monitoring and redundancy. With this context established, the Micro View is presented. Its focus is on information technology (IT) facilities that protect …

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Integrating Traditional Research-Journal Based Sources With Trade And Web-Based Sources In Coursework, Kathy E. Clarke, Harry L. Reif Dr. Jan 2001

Integrating Traditional Research-Journal Based Sources With Trade And Web-Based Sources In Coursework, Kathy E. Clarke, Harry L. Reif Dr.

Libraries

Due to the rapidly changing nature of telecommunications, it is challenging to be able to introduce timely topics into this curriculum. At the same time, educators are challenged with preparing students to function in the workplace where change is a given, as on average workers spend an average of 9.25 hours per week looking for or analyzing data [4]. Initiatives to keep instruction relevant and prepare students to be information literate mandate that students be able to discover, digest, and put into context new information about technologies. This skill is developed and enhanced through the use of research projects. This …

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Flowers For The World: Developing A Business Game To Support The Teaching Of Is Concepts, Trevor T. Moores, Jerry Cha-Jan Chang Jan 2001

Flowers For The World: Developing A Business Game To Support The Teaching Of Is Concepts, Trevor T. Moores, Jerry Cha-Jan Chang

Management, Entrepreneurship and Technology Faculty Research

One of the key problems in teaching fundamental concepts in information systems is how to ground the theory in experiences that the students can relate to. To overcome this problem, a business game called Flowers For The World has been developed and used across a wide variety of IS courses. This paper will describe the game and the result of using it for a 300-level course in analysis and design. The possibility exists that the game could be developed to provide a common business foundation across all business school curricula.

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Critical Success Factors (Csfs) For The Implementation Of Information System (Is), Chee Leong Lim Jan 2001

Critical Success Factors (Csfs) For The Implementation Of Information System (Is), Chee Leong Lim

Student Works (2000-2009)

This paper is a pilot study intends to examine the composite critical success factors (CSFs) for implementation of information system (IS), from the perspective of user satisfaction. The composite CSFs are tested for their relationships to IS success and one another in order to evaluate which factors have a direct/indirect impact on IS success. Data were gathered from forty-three (43) respondents representing both Credit Management Division (CMD) and Credit Card Centre (CCC) departments in the headquarters of Hong Leong Bank. Their responses were used to develop a model of IS success. The model shows that IS success determinants are closely …

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The Evolution Of Manufacturing Planning And Control Systems: From Reorder Point To Enterprise Resource Planning., Patrick Rondeau, L. A. Litteral Jan 2001

The Evolution Of Manufacturing Planning And Control Systems: From Reorder Point To Enterprise Resource Planning., Patrick Rondeau, L. A. Litteral

Scholarship and Professional Work - Business

Manufacturing planning and control (MPC) systems have existed since the earliest days of the industrial revolution. To gain a historical perspective, it is useful to look at the evolution of these systems. Five major stages were involved: reorder point (ROP) systems, materials requirement planning (MRP) systems, manufacturing resource planning (MRP-II) systems, MRP-II with manufacturing execution systems (MES), and enterprise resource planning systems (ERP) with MES. When examined in detail, each stage represents the next logical step in manufacturing philosophy and technological innovation over the preceding stage.

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Advanced Information Systems: Impact On Organizational Reality, Rolf D. Dixon Jan 2001

Advanced Information Systems: Impact On Organizational Reality, Rolf D. Dixon

Mountain Plains Journal of Business and Technology

Today, with the proliferation of increasingly advanced information technologies in organizations, a significant challenge can be made to the traditional assumptions regarding the non-rationality of organizational behavior. It is the purpose of this paper to consider the effects of advanced information technologies on the spatial, structural, social, and informational processes of the organization and to suggest how this could, in fact, signal a return to the “rational” organization. This paper will consider the issue of organizational rationality in a normative manner with several propositions offered.

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Visualizing Staff Information System (Vsis), Mook Lan Wong Jan 2001

Visualizing Staff Information System (Vsis), Mook Lan Wong

Student Works (2000-2009)

The Visualizing Staff Information System also known as VSIS is a system to keep track the personal record of the staff in a company and with effective visual displays which concerned with exploring data and information to gain insight and understanding of the data. The software development tool used are Visual Basic 6.0, Seagate Crystal Report 7.0 and Microsoft SQL Server 7.0 is used as a database management system. Prototype model is conducted in the system development. Before an interview was conducted, a set of interview questions were prepared and sent to the respective company. Global Soft Manufacturing was one …

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Sistem Electronic Theses Postgraduate, Abdul Majid Mariana Jan 2001

Sistem Electronic Theses Postgraduate, Abdul Majid Mariana

Student Works (2000-2009)

The technology improvement nowdays, has been supported a system development with the existence of various software forms. The competitive exists to fill up the user needs together with the development of information technology in this century. A software which will be developed is appropiate with a current development and user needs that always wishing for the innovation and also to reduce the usage of time. This research report will explain the phases of the system development, from the earlier research to the implementation process and test made. This system is call "Electronic Theses_PostGraduate". The main objective of this Electronic Theses …

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Web Based Agent For Transaction Of Mercantile-Security Measures, Wee Jing Yan Jan 2001

Web Based Agent For Transaction Of Mercantile-Security Measures, Wee Jing Yan

Student Works (2000-2009)

Malaysia is a nation whose growth has been carefully shaped and guided by strategic five-year development master plans. Providing the ultimate backdrop to these programs is a Vision 2020, a national agenda that sets out specific goals and objectives for long-term development. As a strategy to achieve the vision, Malaysia has embarked on an ambitious plan to leapfrog into the Information Age by providing intellectual and strategic leadership. Electronic Commerce has shown its potential power to revolutionize industry processes, structures and redefine the competitive landscape for businesses around the world. It aims to shape an electronic business environment competitive with …

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Sistem Pembelian Kereta Baru Dalam Talian, Jaafar Muhammad Hanif Jan 2001

Sistem Pembelian Kereta Baru Dalam Talian, Jaafar Muhammad Hanif

Student Works (2000-2009)

Latihan ilmiah merupakan salah satu kursus wajib yang mesti diambil bagi memenuhi keperluan pengijazahan dalam pengajian Sarjana Muda Sains Komputer Universiti Malaya. Bagi memenuhi tujuan ini, saya telah memilih tajuk sistem pembelian kereta baru sebagai tajuk tesis dan penyelia ialah En. Mustaffa Kamal b. Mohd Nor. Dalam membangunakan sesuatu sistem, cadangan projek diperlukan bagi menjelaskan kefahaman pelajar terhadap sistem yang akan dibangunkan. Dalam cadangan projek ini saya akan menerangkan secara ringkas tentang sistem yang akan dibangunkan, bagaimana sistem akan dibangunkan, objektif pembangunan sistem, apakah kelemahan dan kebaikan sistem yang akan dibangunkan, siapakah pengguna-pengguna sistem, peralatan-peralatan yang digunakan dalam pembangunan sistem, …

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Student Management System, Sandrasecra Thevagi Jan 2001

Student Management System, Sandrasecra Thevagi

Student Works (2000-2009)

Overall, it can be said that this project is really important for the administration of students in the school. This system in general requires the retrieval, analysis and reporting of student’s records. Other than that, this system also enables the teachers to tap into the students information system without the hassle of going through student’s manually written records. The manually written record is very hard to locate and it is very time consuming and tedious procedure to be contemplated. Student management system is really a feasible tool since it boast the usage of electronic database. It is a system that …

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Sistem Inventori Kolej Kediaman Tun Ahmad Zaidi, Ali Ayuniza Jan 2001

Sistem Inventori Kolej Kediaman Tun Ahmad Zaidi, Ali Ayuniza

Student Works (2000-2009)

Latihan ilmiah merupakan kursus yang ditawarkan kepada pelajar Sarjana Muda Teknologi Maklumat Universiti Malaya bagi Tahap Akhir sebagai syarat utama fakulti. Kursus ini meliputi pembangunan sistem komputer yang ditawarkan oleh pensyarah-pensyarah fakulti. Bagi latihan ini, pembangunan Sistem Inventori Kolej Kediaman (SIKK) telah dipilih dan ia tertumpu kepada Kolej Kediaman Tun Ahmad Zaidi (Kolej 10) Universiti Malaya. Kursus ini terbahagi kepada Latihan llmiah 1 dan Latihan Ilmiah 2 yang masing-masing ditawarkan pada semester I dan semester 2. Kedua-dua kursus ini adalah saling berkait, dan wajib diambil untuk memenuhi syarat latihan ilmiah. Projek ini ditawarkan oleh Puan Nor Edzan Che Nasir di …

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Web-Based Information System Of Malaysian's Chinese Recipe (E-Recipes), Chen Chen Yeoh Jan 2001

Web-Based Information System Of Malaysian's Chinese Recipe (E-Recipes), Chen Chen Yeoh

Student Works (2000-2009)

With the tremendous growth of the World Wide Web, more and more information is being put on the Internet. No matter what type of information, it is including the field of education, business, news and entertainment. The Internet creates an information-rich environment of various resources, which can be obtained any time and from any place. E-Recipes is an information system Web site that provides and promotes Malaysian's Chinese Recipe and other relevant information to the eyes of people all around the world. The main objective of this project is to develop an attractive, dynamic interactive, in formative and user-friendly online …

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Human Resource Management System (Hrms), Mee Mee Bong Jan 2001

Human Resource Management System (Hrms), Mee Mee Bong

Student Works (2000-2009)

HRMS (Human Resource Management System) is an interactive, web-based application developed using ASP (Active Server Pages). lt is designed to meet the need of accessing human resource information electronically by the employees of an organization. This system can be reach through network, only by authorized users. In this system, there are six modules that manage the human resource system, which are Staff Information/Personnel Management, Leave Management, Claims & Benefit Management, Training Courses, Notice Management and Search module. HRMS provides database processing system where users do not have to be concerned with the ways in which data are physically stored Rather, …

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Sistem Pendaftaran Kursus Melalui Web, Osman Aziz Jan 2001

Sistem Pendaftaran Kursus Melalui Web, Osman Aziz

Student Works (2000-2009)

Pendaftaran kursus merupakan suatu proses yang penting dan kritikal dalam institusi pengajian. Ini kerana jika terdapat sebarang kesilapan atau ralat dalam proses ini akan mengakibatkan timbulnya beberapa masalah kepada pihak universiti dan juga pelajar hasil susulan daripada kesilapan tersebut. Dari itu, proses yang mudah egisen dan memerlukan masa yang sedikit perlukan dibangunkan dalam mengatasi kesulitan proses ini. Sistem pendaftaran kursus yang sedia ada di Universiti Malaya ketika ini menggunakan manual dan “on-line.

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Sistem Penganalisa Rangkaian (Nas), Mohd Haris Afiatul Syahrizat Jan 2001

Sistem Penganalisa Rangkaian (Nas), Mohd Haris Afiatul Syahrizat

Student Works (2000-2009)

Sistem Penganalisa Rangkaian (Nas) merupakan tajuk untuk latihan ilmiah saya bagi memenuhi keperluan Ijazah Sarjana Muda Sains Komputer. Projek ini di bawah penyeliaan Cik Fazidah Othman merupakan sebuah sistem pemantauan aktiviti rangkaian (LAN) “standalone” dan interaktif. Sistem ini dibangunkan berlandaskan kehendak penggunanya yang lebih ditumpukan kepada pentadbir dan jurutera rangkaian sendiri. Sistem ini dapat membantui pentadbir rangkaian dalam memantau aktiviti semasa rangkaian. Ini membolehkan pentadbir rangkaian mendapatkan statistik aktiviti-aktiviti rangkaian yang berjalan yang merangkumi aktiviti internet dan keluar masuk data di dalam rangkaian. Sistem ini dibangunkan menggunakan perisian Microsoft Visual Basic 6.0, Microsoft Access 2000 dan boleh dilarikan pada persekitaran …

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Office Equipment Inventory System, Meng Hai Teh Jan 2001

Office Equipment Inventory System, Meng Hai Teh

Student Works (2000-2009)

This report was based on the final year project as a partial requirement for the degree of information technology. It’s describing the office equipment inventory system that will be developing. This report contains 4 chapters which are introduction of the project, literature review, methodology and system analysis and system design. Office equipment inventory system is a sub system of the e-Faculty project. e-Faculty project is a project that will bring faculty science computer and information technology to the electronic era. The objective of e-Faculty is to bring faculty become an electronic effective faculty. The purpose of develop the office equipment …

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Webzakat (Sistem Pengiraan Zakat Berasaskan Web), Zainal Abidin Azniah Jan 2001

Webzakat (Sistem Pengiraan Zakat Berasaskan Web), Zainal Abidin Azniah

Student Works (2000-2009)

WebZakat merupakan sistem pengiraan zakat berasaskan web. Tujuan pembangunan sistem ini ialah untuk memudahkan pengguna mengira jumlah zakat yang wajib dibayarnya, lengkap dengan contoh pengiraan dan penjelasan dari Al-Quran, hadis Rasulullah s.a. w dan pendapat para ulamak, selain memberi kemudahan kepada pengguna untuk membuat rujukan berkenaan zakat. WebZakat dibahagikan kepada dua modul utama, iaitu modul pengguna dan modul pentadbir. Modul pengguna mempunyai fungsi rujukan, pengiraan dan pertanyaan manakala modul pentadbir adalah untuk tujuan penyelenggaraan WebZakat rnembolehkan pengguna menggunakan kalkulator zakat yang meliputi lapan jenis zakat harta. Selain itu, pengguna juga boleh menghantar sebarang pertanyaan kepada pihak perujuk yang dicadangkan dengan …

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