Business Commons^™

Knowledge Management : Perspectives From Hindustan Lever, R R Nair, Srinivasa Murty

IIMB Management Review

No abstract provided.

Knowledge Management In Organisations : An Overview, Abhoy Ojha

IIMB Management Review

Within the last few years, the topic of knowledge management in organisations has generated a lot of interest in the corporate sector. While knowledge has always been important for the success of an organisation, it is only in the last few years that it has received so much attention. The selection of papers in the round table tries to capture the current state of the field with particular emphasis on knowledge management issues in the Indian context.

Km In Wipro Infotech : A Case Review, Anurag Srivastava, N Rajendhiran, Nandini Prasanna, Satish Prasad

IIMB Management Review

In recent times knowledge management has become a critical initiative for organisations. According to Tom Stewart1, an organisation that is not managing knowledge is not paying attention to business. Every company needs to answer the questions What do we know? and Where is the knowledge? Companies around the world have begun to make real business contributions through practices associated with knowledge management. Practices centred around KM have started yielding substantial results in global companies like Buckman Laboratories, Arthur Andersen, Microsoft, E&Y, Chevron, HP, BP Amoco, Booz Allen. More and more companies are initiating KM in their organisations to gain competitive …

Knowledge Management In The Pharmaceutical Industry, Swami Subramaniam

IIMB Management Review

No abstract provided.

Multimedia Web-Based Resources For Engineering Education: The Media Design And Assessment Laboratory At Umr, Vicki M. Eller, Steve Eugene Watkins, Richard H. Hall, Joel Balestra, Asha S. Rao

Business and Information Technology Faculty Research & Creative Works

The Design, Development, and Assessment of Web-Based Multimedia Learning Resources Are Important Aspects of Engineering Education. the Media Design and Assessment Laboratory at the University of Missouri-Rolla Was Established to Facilitate the Interaction between Web Designers and Content Providers. It Was Created under the Auspices of the Instructional Software Development Center. This Paper Will Discuss Design Philosophy in Terms of the Identification of Fundamental Concepts, Development Steps, and Assessment Implementation within the Context of Ongoing Projects. These Projects Include Modules for an Optics Curriculum, Tutorials for an Interdisciplinary Course, and Interactive Software for a Basic Engineering Course.

Electronic Library Information System (Elis), Sooi Ping Cheah

Student Works (2000-2009)

Electronic Library Information System (ELIS) is a computer-based (automation) library system for a secondary school. ELIS consists of a number of smaller systems called subsystems. The modules are acquisition, which enable the System Administrator and Librarians to do ordering and receiving operations: cataloging which enable the creation of a bibliographic database; online cataloging (OPAC) which enables information to be retrieved from the database; circulation which manages the borrowing, returning, renewing, reserving, fine for missing of items· bulletin & feedback which enable the patron to input the feedback regarding the service provided by ELIS and to view the most current bulletin …

Framework For Internet Banking Security, Jai Ganesh, T R Madanmohan

IIMB Management Review

The way customers are using financial services is changing rapidly. Today’s financial services are characterised by individuality, mobility, independence of place and time, and flexibility. The Internet, based on client server technology, has facilitated this change. Financial services companies are using the Internet as a new distribution channel, offering complex products at lower transaction costs to more potential customers. This also allows customers to access the service from any part of the world at any time, which they are doing through a range of intelligent information access and processing devices which include PDAs and mobile phones. Financial institutions can use …

A New Construct Of Is Performance Measurement: Consonance Approach, Michael Weldon Boyd

Doctoral Dissertations

The purpose of this research is to create a subjective measurement system that can assist in the successful creation of new information systems (IS). That entails moving from the commonly used objective measures of success (time and money constraints) to subjective measures (people's perceptions). Literature in the social perception area and goal congruence area has provided a basis for changing the measurement of success. Due to major differences in how people react to stimuli and perceived outcomes the objective measures must evolve to include subjective observations.

This research uses a questionnaire to gather data about the perceptions of the stakeholders …

The Erp Conundrum, B Mahadevan

IIMB Management Review

No abstract provided.

Mobile Commerce : The Next Dimension, Mohammed Naved Khan, Mohammed Nishat Faisal

IIMB Management Review

A revolution is occurring in the computing and communication industries. The integration of the wireless networks with the Internet is evolutionising the way millions of people around the world conduct their businesses and utilise their leisure. The development of ‘smart’ wireless information devices (WIDs) in general and mobile phones in particular is opening up new vistas for business.

E-Docspros : Exploring Texpros Into E-Business Era, Zhenfu Cheng

Dissertations

Document processing is a critical element of office automation. TEXPROS (TEXt PROcessing System) is a knowledge-based system designed to manage personal documents. However, as the Internet and e-Business changed the way offices operate, there is a need to re-envision document processing, storage, retrieval, and sharing. In the current environment, people must be able to access documents remotely and to share those documents with others. e-DOCPROS (e-DOCument PROcessing System) is a new document processing system that takes advantage of many of TEXPROS's structures but adapts the system to this new environment. The new system is built to serve e-businesses, takes advantage …

Waqs : A Web-Based Approximate Query System, George Jyh-Shian Chang

Dissertations

The Web is often viewed as a gigantic database holding vast stores of information and provides ubiquitous accessibility to end-users. Since its inception, the Internet has experienced explosive growth both in the number of users and the amount of content available on it. However, searching for information on the Web has become increasingly difficult. Although query languages have long been part of database management systems, the standard query language being the Structural Query Language is not suitable for the Web content retrieval.

In this dissertation, a new technique for document retrieval on the Web is presented. This technique is designed …

Augmenting Applications With Hyper Media, Functionality And Meta-Information, Roberto Galnares

Dissertations

The Dynamic Hypermedia Engine (DHE) enhances analytical applications by adding relationships, semantics and other metadata to the application's output and user interface. DHE also provides additional hypermedia navigational, structural and annotation functionality. These features allow application developers and users to add guided tours, personal links and sharable annotations, among other features, into applications. DHE runs as a middleware between the application user interface and its business logic and processes, in a n-tier architecture, supporting the extra functionalities without altering the original systems by means of application wrappers.

DHE automatically generates links at run-time for each of those elements having relationships …

Knowledge-Based Document Retrieval With Application To Texpros, Fang Sheng

Dissertations

Document retrieval in an information system is most often accomplished through keyword search. The common technique behind keyword search is indexing. The major drawback of such a search technique is its lack of effectiveness and accuracy. It is very common in a typical keyword search over the Internet to identify hundreds or even thousands of records as the potentially desired records. However, often few of them are relevant to users' interests.

This dissertation presents knowledge-based document retrieval architecture with application to TEXPROS. The architecture is based on a dual document model that consists of a document type hierarchy and, a …

Decision Making Based On Quantitative And Qualitative Evaluations, Rohan A. Pandit

Theses

This study emphasizes mainly on the influence of evaluations, both qualitative and quantitative, on decision making for many occasions that occur in business and technically oriented settings. Decisions made with a certain fuzzy as wen as technical behavior are structured by means of computer-assisted decision-making tools. Decision support tools assist decision makers in making crucial decisions. For instance the tool that has been designed for the purpose of this research will be used for selecting capital-intensive products. It is also intended to prove that with the help of decision support systems decision makers could make decisions by reducing fuzzy decision …

An E-Commerce Systems Integration Framework, Ernest A. Capozzoli, Sheb L. True

Faculty Articles

The success of e-commerce activity is directly affected by system integration efforts associated with traditional back office and web-based systems. The potential benefits of enterprise-wide e-commerce activities to an organization emphasize the need for system integration beyond individual sales transactions. Unfortunately, many organizations are not capitalizing on the synergistic advantages of integrated systems. Despite the apparent lack of integration, some organizations are attempting to coordinate such customer activities. Planning for and integrating e-commerce technologies are essential to an organization's survival.

Electronic Commerce, Framework, Opportunities And Risks, Bharat Bhaskar

Management Dynamics

No abstract provided.

Knowledge Management In The Cost Analysis Knowledge Domain: Generating, Organizing, And Developing Knowledge For Crosschecking Cost Estimates, Ryan J. Rueve

Theses and Dissertations

Two problems the Aeronautical Systems Center's Acquisition Cost Division (ASC/FMC) is encountering with its Life Cycle Cost/Lean Process Initiative (LCC/LPI) efforts are (Marshall and Seibel. 2000): (1) a high proportion of inexperienced to experienced cost analysts which makes access to valuable expertise limited, and (2) knowledge loss due to turnover of experienced cost analysts. To address these problems, this thesis presents a four-step tailored methodology to identity tasks or processes important to the functioning of an organization, capture knowledge from experts pertaining to those tasks (generate content), convert that knowledge into a flowchart (organize content), and have experts critique the …

The Influence Of Framing Effects On Perceived Ease Of Use, Perceived Usefulness, And Behavioral Intention In Information Technology Systems, Jon C. Autrey

Theses and Dissertations

Every year the Department of Defense spends millions of dollars on the purchase of new computer equipment. There is some question as to the necessity of the amount of this spending. This thesis looks at the use of information framing to influence users' perceptions of information technology using the Technology Acceptance Model (TAM). TAM does this hy measuring users' perceived ease of use, perceived usefulness, and behavioral intention toward a computer. An experiment was conducted by framing information about the technology level of two computers. Users' perceptions about using those systems were then collected using the TAM construct measuring instruments. …

An Evaluation Of Information Technology (It) Outsourcing Determinants Within The Department Of Defense (Dod), Alexander J. Barelka

Theses and Dissertations

Each year the Department of Defense (DoD) spends billions of dollars on information technology (IT) outsourcing. However, little formal or academic guidance has appeared that explains how, why, or even when this occurs. This study presents and evaluates several determinants that may impact a decision to outsource information technology systems in the Department of Defense. It begins with the development of a conceptual model, which was created using semi-structured interviews and an extensive literature search. This model was then matured into an analytic version by using the Delphi method, which is an accepted methodology to use when insufficient or no …

Development Of A Decision Framework For Knowledge Management Projects, William D. Bower

Theses and Dissertations

Air Force resources are being committed to fund, implement, and support organizational knowledge management initiatives without any overarching Air Force Knowledge Vision or Knowledge Strategy to guide these efforts. The purpose of this research is to provide a framework model and framework implementation process that can be used to guide the identification, selection, and eventual implementation of Air Force knowledge management projects. An initial Literature Review was conducted and the findings were used to develop a framework model to guide the identification and selection of appropriate knowledge management initiatives that are consistent with organizational strategy and strategic objectives. Next, a …

Agent Technology In Web Based Time Scheduling, Shaik Ismail Sharifah Fazlinda

Student Works (2000-2009)

The technology age has, in many ways, makes life easier for human beings. Gone are the days when it takes few days up to few weeks to get letters from one place to another. The emergence of Internet, with its e-business, e-commerce and the like, has left the running of the human life to a click of the mouse with a tool that fits into our palm Similarly, student's enrolment and registration at the university can be done easily and effectively via the Net. The idea of Virtual University, which was once seen as an impossible venture, a foolish dream …

Developing An Environmental Management System A Practical Guidebook For Agricultural Businesses, Lucy Taylor

Natural resources published reports

An environmental management system is a tool that many businesses use to improve their environmental performance. Having an environmental management system enables a business to identify and improve management of their significant environmental impacts.

Environmental management systems work to minimise environmental impacts by following a standard 'plan-do-check-improve' management framework. This framework focuses on identifying significant environmental impacts, setting performance targets, establishing means of achieving targets and maintaining sufficient records to show that targets have been reached. Environmental management systems can assist agricultural businesses in:

* improving resource management

* building public confidence in the environmental management of agriculture

* increasing …

A Note On The Paper “Resource-Constrained Project Scheduling: Notation, Classification, Models And Methods” By Brucker Et Al., Willy Herroelen, Erik Demeulemeester, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

The great variety of project scheduling problems studied in the ever growing literature motivated the recent development of classification schemes. In a recent paper (European Journal of Operational Research 112 (1999) 3–41), Brucker et al. make the claim that, so far, no classification scheme exists which is compatible with what is commonly accepted in machine scheduling and introduce a new classification. In this note, we critically review major shortcomings of the suggested scheme which place heavy limitations on its potential use.

A More Efficient Document Retrieval Method For Texpros, Yin Dong

Dissertations

Document processing is a critical element of office automation. Through document classification, extraction and filing, documents are automatically placed into a knowledge base according to certain rules. Document retrieval is a process to get a document back according to a user's requirements and to show the results to the user. Hence, a good user-interface and an efficient retrieval algorithm become core parts of document retrieval.

Unlike previous browsers that have been proposed for this purpose, this dissertation develops a new browser that has a user interface with more tools, and one that has a more efficient retrieval algorithm that can …

The Roles Of Computer Self-Efficacy, Outcome Expectancy, And Attribution Theory In Impacting Computer System Use, John W. Henry, Robert W. Stone

Journal of International Information Management

TJte process by which individuals accept or reject information technologies was theoretically explained in a model employing attributional relationships and computer self-ejficacy and outcome expectancy. The model was empirically tested using structural equations modeling and data collected in afield setting. The results provided partial confiirmation of the theory that attributions to ability, effort, luck, and task difficulty impact information system use mediated by computer self-ejficacy and outcome expectancy. The stable attributions of ability and task difficulty had meaningful impacts on computer self-ejficacy. Similarly, task difficulty had a meaningful impact on outcome expectancy. The unstable attributes of effort and luck demonstrated …

Analyzing And Documenting An Internet Website Using Notecards, Jay M. Lightfoot

Journal of International Information Management

Corporate websites are an important component in the world-wide web. The traditional way of creating these websites leads to a variety of structural problems that reduce the effectiveness of the websites. These problems are difficult to locate and correct using the ad hoc analysis methods that currently exist. This paper introduces a new technique to analyze and document websites. The technique uses the NoteCards hypertext environment to build a visual model of the website. The model is semantically rich, dynamically extensible, and allows interactive update. The result of using this technique is a website that is easier to use, easier …

Female Entrepreneur Underperformance: A Puzzle For The Information Age, Sherry Robinson, John Watson

Journal of International Information Management

Women entrepreneurs are a significant and fast-growing force in small business, yet many studies have concluded that their businesses underperfomi men's in terms of sales and size. As both women entrepreneurs and e-commerce become increasingly important parts of the Information Age economy, it is essential to determine if there are differences in success between women- and men-owned businesses, and how those differences, if any, relate to e-commerce. This paper examines the apparent underperformance of women-owned businesses and proposes a number of hypotheses for future research.

Students' Perceptions Of A Course Dedicated Website A Regression Analysis To Predict Its Use, Malini Krishnamurthi

Journal of International Information Management

There has been an unprecedented surge in the number of web related tools used for course delivery. This paper examined the reasons for students to go to course dedicated websites and the impact these sites have on classroom attendance. An empirical assessment shows that course dedicated websites enhance learning and do not tempt students to turn away from the classroom. A software program called Zlocker which gives students and teachers an opportunity to share a locker in cyberspace was incorporated in the courses that were examined in this study.

A Computer-Based Application For Core Course Outcomes Assessment And Program Continuous Improvement Using An Integrative Business Plan — An Empirical Evaluation, Donald Drost, John Chaney

Journal of International Information Management

Outcomes assessment and continuous program improvement has become an increasingly important topic in higher education. ASCSB and governmental bodies often require this type of self-analysis. This paper presents and examines a model of business common core course assessment and improvement using an integrated business plan in the upper division strategic management capstone course. An emphasis is placed demonstrating how computer and information technology is used for instruction and as a means for outcomes assessment. Also, an evaluation of empirical data developed over a one-year period is presented. The manuscript also reflects on some of the problems and issues engendered by …