Business | Open Access Articles | Digital Commons Network™

A Study Of Strategies For Successful Enterprise Resource Planning Implementation In A Merger And Acqusition Environment, Maricelle Casquejo Thomas

Theses Digitization Project

This project will be focusing on the business problem of integrating information systems within a M & A organization, in this case to a SAP platform. SAP is the platform the parent company uses to run its corporate business functions.

Go to article

Predicting Crime Reporting With Decision Trees And The National Crime Victimization Survey, Gondy Leroy, Juliette Gutierrez '13

CGU Faculty Publications and Research

Crime reports are used by law enforcement to find criminals, prevent further violations, identify problems causing crimes and allocate government resources. Unfortunately, many crimes go unreported. This may lead to an incorrect crime picture and suboptimal responses to the existing situation. Our goal is to use a data mining approach to increase understanding of when crime is reported or not. An increased understanding could lead to new, more effective programs to fight crime or changes to existing programs. We use the National Crime Victimization Survey (NCVS) which comprises data collected from 45,000 households about incidents, victims, suspects and if the …

Go to article

The Constraints Of The Valuation Distribution For Solving A Class Of Games By Using A Best Response Algorithm, Gangshu (George) Cai, Jie Zhong, Peter R. Wurman

Information Systems and Analytics

Infinite games with incomplete information are common in practice. First-price, sealed-bid auctions are a prototypical example. To solve this kind of infinite game, a heuristic approach is to discretise the strategy spaces and enumerate to approximate the equilibrium strategies. However, an approximate algorithm might not be guaranteed to converge. This paper discusses the utilisation of a best response algorithm in solving infinite games with incomplete information. We show the constraints of the valuation distributions define the necessary conditions of the convergence of the best response algorithm for several classes of infinite games, including auctions. A salient feature of the necessary …

Go to article

E-Grocer Strategies: A Case Study, Anand Jeyaraj, Dubravka Cecez-Kecmanovic, Ville-Pekka Mäkeläine

Management Information Systems Faculty Publications

The recent bankruptcy of the eGrocer Webvan demonstrates that online retailers face enormous risks and hence need well thought out business strategies (Porter, 2001). This paper presents a longitudinal study of the business strategies of two eGrocers that use physical stores to house their Internet-based grocery operations (clicks-and-bricks) and two online only (pure-play) eGrocers. Our study results in a number of recommendations for successful eGrocer strategy configuration. Even though we focus on eGrocer’s strategies, we suggest that the lessons learned are of interest to other retailers planning to embark on eCommerce activities.

Go to article

Effects Of It Governance On Information Security, Yu Wu

Electronic Theses and Dissertations

This dissertation is composed by three essays that explore the relationship between good IT governance and effective information security services. Governance steers and verifies performance of fiduciary duties, through the implementation of proper governance mechanisms. With a focus on information security, this essay presents three categories of governance mechanisms - process-based, structural, and relational. When properly instituted, they work together to ensure that IT understands business requirements for information security and strives to fulfill them. An explanation is offered about the efficacy of those mechanisms, based on an agency theory perspective that views IT as an agent for business. The …

Go to article

Negotiation, Email, And Internet Reverse Auctions: How Sourcing Mechanisms Deployed By Buyers Affect Suppliers’ Trust, Thomas F. Gattiker, Xiaowen Huang, Joshua L. Schwarz

IT and Supply Chain Management Faculty Publications and Presentations

The Internet has made a wealth of new tools available to the industrial buyer. However, researchers have suggested that computer mediated interaction with suppliers may not be conducive to strong supplier relationships in general and to trust in particular. This paper compares two computer-mediated sourcing tools (email negotiation and Internet reverse auctions) with face-to-face negotiation. Information richness theory suggests that the different media will produce different impacts relating to sellers’ trust in buyers. Data are generated with a simulation experiment using 117 subjects. We found that information richness affects seller-buyer trust: Sellers who used face-to-face negotiation, the richest medium in …

Go to article

Real-Time Supply Chain Control Via Multi-Agent Adjustable Autonomy, Hoong Chuin Lau, Lucas Agussurja, Ramesh Thangarajoo

Research Collection School Of Computing and Information Systems

Real-time supply chain management in a rapidly changing environment requires reactive and dynamic collaboration among participating entities. In this work, we model supply chain as a multi-agent system where agents are subject to an adjustable autonomy. The autonomy of an agent refers to its capability to make and influence decisions within a multi-agent system. Adjustable autonomy means changing the autonomy of the agents during runtime as a response to changes in the environment. In the context of a supply chain, different entities will have different autonomy levels and objective functions as the environment changes, and the goal is to design …

Go to article

The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke

Journal of International Technology and Information Management

A critical problem in many software development projects is missing some important requirements until late in the development life cycle. Building a thorough test plan very early in the product development cycle has the potential for early discovery of missing requirements with attendant reduction in project costs and schedule improvement. Key to the success of this approach is the understanding that mature tests often go beyond the documented requirements for applications and into exploring the boundaries of the application domain where missing requirements are often uncovered. In addition, the test methodology of looking at features from multiple users’ perspectives and …

Go to article

Capturing And Shaping Shifting Requirements Using Xml And Xslt: A Field Study, Charmayne Cullom, Tod Sedbrook

Journal of International Technology and Information Management

This paper explores Extensible Mark-up Language (XML) and Extensible Stylesheet Language Transformations (XSLT) for authoring, presenting and managing system requirements. A field study is presented that explores the influence of XML schema and XSLT rendering and modeling templates on stakeholder communications. The study is of an e-commerce project where an evolving business model and changing partnerships forced the requirements team to continually adapt XML and XSLT tools to capture requirements. Coding procedures categorized resulting repositories of XML documents, XML schema, XSLT templates, stakeholder interviews, field notes, e-mails, and business documents. Qualitative techniques are applied to derive a model summarizing the …

Go to article

More Secure Passwords, Scott Magruder, Stanley X. Lewis Jr

Journal of International Technology and Information Management

Passwords are often the first line of defense against hackers trying to logon to a user’s account. Due to this, the password that a user selects for protection of their account is critical. These passwords must be “good” passwords that are not easily cracked. However, how does the network administrator enforce this? A simple change to the login process can make the passwords chosen by users much more secure. A description of this simple process is given in this paper. The normal login process is described. A description of the how hackers attempt to crack passwords is given. The simple …

Go to article

Improving The Judicial System To Handle Computer Crime, Gerald V. Post, Albert Kagan

Journal of International Technology and Information Management

This paper asked professionals in the legal system to evaluate the current state and effectiveness of laws to identify and deter computer crime. Responses were evaluated with a formal structural equation model. The results generally show that legal professionals believe potential jurors have minimal knowledge of computer crime issues. More importantly, they also believe that judges have little knowledge or experience. A similar lack of knowledge by defense attorneys indicates that it could be difficult for a person accused of computer related infractions to find adequate representation. On the other hand, more experienced participants do not believe computer laws present …

Go to article

The Role Of Quantitative Analysis In The Information Security Systems Development Lifecycle, Stephen R. Rosenkranz, Michael E. Busing, Faye P. Teer, Karen A. Forcht

Journal of International Technology and Information Management

Today’s numerous Quantitative Analysis (QA) tools have been successfully utilized to solve business problems in diverse applications. However, the application of QA tools in solving information security problems has been sparse. Devising the means and ways to use QA tools in resolving industry-wide security problems has the potential to yield enormous global economic benefit. The purpose of this paper is to explore the use of QA tools as a means of improving the processes involved in the Information Security Systems Development Lifecycle (SecSDL). Information security professionals use the SecSDL as a guide for formulating a comprehensive information security program. The …

Go to article

A Framework And Guide For Understanding The Creation Of Consumer Trust, Joseph A. Cazier

Journal of International Technology and Information Management

This paper develops a framework and model for building trust by combining research on the creation of trust with the dimensions of trust: ability, benevolence and integrity. By combining these dimensions in a matrix with the types of trust production based on characteristics, process and institutions, the paper develops a robust 3 x 3 matrix with which to categorize and understand trust production. The framework is developed and analyzed in the light of literature on consumer trust. This framework can help researchers, practitioners and consumers understand trust creation and assist businesses in developing a comprehensive strategy for managing trust.

Go to article

An Application Of The Deming Management Method For Information Technology Projects, Jack T. Marchewka

Journal of International Technology and Information Management

Although the ideas and teachings of W. Edwards Deming have been implemented in organizations world- wide for over the past 50 years, only three studies have empirically tested a theoretical model grounded in the Deming Management Method. These studies focused on the manufacturing and services area. Today, quality management continues to be an area of interest both in project management and software engineering. The focus of this study is to test the Deming Management Method in information technology (IT) projects. A survey of 63 IT professionals provides empirical support for the Deming Management Method and its application to IT projects. …

Go to article

The Effect Of Implementation Factors On Data Warehousing Success: An Exploratory Study, Hongjiang Xu, Mark I. Hwang

Scholarship and Professional Work - Business

Data warehousing is an important area of practice and research, yet few studies have assessed its practices in general and critical success factors in particular. Although plenty of guidelines for implementation exist, few have been subjected to empirical testing. In order to better understand
implementation factors and their effect on data warehousing success, perceptions of data warehousing professionals are examined in a cross sectional survey. Best subsets regression is used to identify the specific factors that are important to each success variable. Since different companies may have different objectives or emphases in their data warehousing endeavors, the results are useful …

Go to article

Is Support For Top Managers' Dynamic Capabilities, Environmental Dynamism, And Firm Performance: An Empirical Investigation, Michael J. Zhang

WCBT Faculty Publications

Despite a continual interest in developing information systems (IS) to support the work of top managers, assessing the impact of IS support for top managers and their capabilities on the bottom-line performance of firms has received little attention in existing literature. Drawing upon the resource based view of competitive advantage, this paper argues that firms that provide IS support for their top managers’ dynamic capabilities may enjoy competitive advantage and superior firm performance. The performance impact of IS support for two key dynamic capabilities of top managers (fast response and mental model building) under different (dynamic vs. stable) external environments …

Go to article

Organizational Adoption Of Web-Enabled Services For Information Dissemination, Pamila Dembla, Prashant Palvia, Lloyd Brooks

Faculty Articles

Although communication, collaboration, and transaction processing are some of the important business functions facilitated by the web, timely dissemination of information is critical for ultimate customer satisfaction and potential profitability. The purpose of this study is to determine the affect that contextual factors such as IS maturity, organizational attributes, and environmental characteristics have on perceived usefulness and adoption of web-enabled services for information dissemination in organizations. The key focus of this article is "organizational adoption" as opposed to individual acceptance for which there have been numerous studies. A research model and eight hypotheses were developed based on past literature. Data …

Go to article

Assessing The Performance Impacts Of Information Systems From The Resource-Based Perspective: An Empirical Test Of The Indirect Effect Of The Is, Michael J. Zhang

WCBT Faculty Publications

Research into the strategic impacts of information systems (IS) from the resource-based view of competitive advantage has increasingly embraced the indirect effect of IS on firm performance; that is, IS interact with other complementary organizational resources in influencing firm performance. Using both survey and archival data, this study set out to test the indirect effect of IS and determine the complementary organizational resources contributing to IS impacts on firm performance. The results provide additional evidence in support of the indirect performance effect of IS. Specifically, the study found that the performance impacts of IS arose from their interactions with firm-specific …

Go to article

A New Approach For Evaluating The Order Fulfillment Process Options Of B2c Horizontal Portals Using Dea (Data Envelopment Analysis), Tapati Bandopadhyay, Pradeep Kumar

Journal of International Technology and Information Management

By using the traditional statistical or operations research methods for deciding the product-delivery logistics, the portal companies are not using their competitive advantages on being more e-enabled, informed and computationally able than their traditional counterparts. In this paper, we show some typical characteristics of the portals like their handling of a huge range of goods in terms of transactional values or volumes. Subsequently, we have identified three types of generic product-delivery logistics of the portals with various intermediate entities or trading partners. Then, a completely different approach using an extreme point method rather than the traditional central-tendency-based statistical methods has …

Go to article

Personal Data Collection Via The Internet: The Role Of Privacy Sensitivity And Technology Trust, Susan K. Lippert, Paul Michael Swiercz

Journal of International Technology and Information Management

Policy makers and researchers from a wide range of perspectives have expressed concern about the interplay between privacy rights and information exchanges via the Internet. Of particular interest has been the challenge of protecting sensitive personal information. In this paper, we assert that user willingness to share sensitive data is an area of critical concern and requires additional investigation. In an effort to enrich the dialogue on the question of voluntary sharing of sensitive personal data via the Internet, we present a model showcasing the relationship between personal data sharing, privacy sensitivity, and technology trust and discuss how organizations can …

Go to article

A Predictive Analytic Model For Value Chain Management, Joseph O. Chan

Journal of International Technology and Information Management

Value chain management has gone through various stages of automation, integration and optimization in the past decades. While an optimization model for value chain deals with business scenarios under known circumstances, a predictive value chain model deals with probable circumstances in the future. Predictive analytics is succeeding optimization in the evolution of technologies supporting value chain management. This paper proposes a forward looking value creation model that combines the important concepts of value chain management and predictive analytics. An enterprise model for value chain predictive analytics that facilitates the convergence of information, operations and analytics is presented.

Go to article

Analysis Of Competitive And Cooperative Technology Strategies Of Electronics Firms In The Greater China Region, Chung-Shing Lee, Kuei-Hsien Niu, Jonathan C. Ho

Journal of International Technology and Information Management

This paper integrates several theoretical perspectives to discuss the attributes of successful implementing strategic alliances and supply chain management strategies in high-technology industries. A multiple- case study of Taiwanese and Chinese electronics industries is presented to demonstrate how and why different firms apply different technology strategies in alliances and supply chain formations. Due to intense global competition, technological integration, and product life-cycle time compression, Taiwanese and Chinese high-technology firms are suggested to formulate and implement a coherent technology strategy to enhance their global competitiveness. By applying an integrated framework based on major theoretical perspectives studying the formulation and implementation of …

Go to article

Integrating It-Enabled Social Networks With Transaction Cost Economics And The Resource Based View Of The Firm, Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma

Journal of International Technology and Information Management

Prior research has mostly focused on transaction cost economics (TCE) to interpret the effect of information systems (IS) on organizational governance structures. A TCE based approach predicts that information technology (IT) will lead to increased use of electronic markets to coordinate economic transactions from electronic hierarchies. However, there is contradictory evidence in the literature regarding the rise and importance of cooperative relationships, joint ventures, and value-added partnerships integrated through information systems. To reconcile these contradictions, this paper analyzes the effect of IT on governance structures based on the TCE, social network theory, and the resource based view (RBV) of the …

Go to article

In Search Of Factors To Online Game Addiction And Its Implications, Yangil Park, Jeng-Chung V. Chen

Journal of International Technology and Information Management

Research has explored online users who are hooked on Internet applications such as chat rooms, web surfing, and interactive games. Online game addiction is one of the problems arisen from the use of the Internet. This study is motivated by a causal connection found from previous research of computer game addiction. The study describes two typical types of online games and looks further into the causes of the addiction by using two main theories. We also propose research hypotheses and discuss possible implications of online game addiction.

Go to article

An Examination Of Internet Effectiveness For Non-Work Activities, Pruthikrai Mahatanankoon, Tim Klaus, H. Joseph Wen

Journal of International Technology and Information Management

The Internet is frequently used for non-work activities. When used for these purposes, the effectiveness of the Internet in accomplishing these leisure activities becomes an important consideration. Research literature has remained relatively silent in regards to the examination of accomplishing non-work tasks through the Internet. This study uses Davis’ Technology Acceptance Model (TAM) as a basis to predict different types of common user web activities—entertainment, communicating, and information searching. Using Structured Equation Modeling, this paper examines the effectiveness of the Internet in accomplishing non-work activities. In this study, the overall analysis of the survey data suggests that perceived ease of …

Go to article

Internet Entrepreneurship And Economic Growth, Gerald V. Post, John F. Pfaff

Journal of International Technology and Information Management

This paper looks at national attempts to promote economic growth through the Internet. Growth can be driven through service exports or internally through increased service transactions and fostering entrepreneurship. India is often held as an example of service exports, but economic statistics show that India might not be a good example for other nations because net service trade is negative and wages have been economically distorted. Ultimately, developing nations need to find internal growth models. Internal growth could be driven though increased consumption due to improved information, or increased investment expenditures from infrastructure investments.

Go to article

Project Management Practices In The Information Technology Departments Of Various Size Institutions Of Higher Education, Charles R. Johnston, David C. Wierschem

Journal of International Technology and Information Management

The demand for information technology at institutions of higher education is increasing at a rapid pace. It is fueled by student, faculty, and administrative needs. This paper examines project management practices at these institutions with respect to the sizes of the institutions. Survey results indicate an emphasis on operational concerns at small and medium size institutions when selecting IT projects. The prominence of the role of project manager and adoption of formal PM tools/techniques by IT departments generally increase with the sizes of the institutions. The importance of having a project plan is recognized by all sizes of institutions of …

Go to article

An Analysis Of The D Programming Language, Sumanth Yenduri, Louise Perkins, Md. Sarder

Journal of International Technology and Information Management

The C language and its derivatives have been some of the dominant higher-level languages used, and the maturity has stemmed several newer languages that, while still relatively young, possess the strength of decades of trials and experimentation with programming concepts. While C++ was a major step in the advancement from procedural to object-oriented programming (with a backbone of C), several problems existed that prompted the development of new languages. This paper focuses on one such language: D. D was designed as a potential successor to C++, supporting most features of C++’s class design and modifications intended to ease common program …

Go to article

Development Of A Maintenance System Based On Web And Mobile Technologies, Jaime Campos, Erkki Jantunen, Om Prakash

Journal of International Technology and Information Management

The paper reports the development of an e-monitoring and maintenance system based on web technology and mobile device, PDA. Rarity of experts led to the application of artificial intelligence and later, distributed artificial intelligence for condition monitoring and diagnosis of machine condition. Recently, web technology along with wireless communication is emerging as a potent tool in maintenance. It facilitates obtaining of the desired information by the relevant personnel at any time wherever he may be. The paper first describes the web and mobile architecture that formed the basis of the system and ICT tools used to communicate among the different …

Go to article

Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo

Journal of International Technology and Information Management

Modern organizations adopt Enterprise Resource Planning systems (ERP) to integrate their organizational data resources into unified systems. Researchers tend to concentrate on ERP implementation issues with only a handful studying ERP system effectiveness or success in adopting organizations. In fact, none has studied how key organizational actors prioritize or rank relevant measures or items related to the effectiveness of such systems. This study is designed to fill this gap in research as it aims at investigating how two organizational stakeholder groups, i.e. information technology (IT) professionals and business managers prioritize relevant measures related to ERP systems effectiveness. Using surveys in …

Go to article

Full-Text Articles in Business

A Study Of Strategies For Successful Enterprise Resource Planning Implementation In A Merger And Acqusition Environment, Maricelle Casquejo Thomas

Theses Digitization Project

Predicting Crime Reporting With Decision Trees And The National Crime Victimization Survey, Gondy Leroy, Juliette Gutierrez '13

CGU Faculty Publications and Research

The Constraints Of The Valuation Distribution For Solving A Class Of Games By Using A Best Response Algorithm, Gangshu (George) Cai, Jie Zhong, Peter R. Wurman

Information Systems and Analytics

E-Grocer Strategies: A Case Study, Anand Jeyaraj, Dubravka Cecez-Kecmanovic, Ville-Pekka Mäkeläine

Management Information Systems Faculty Publications

Effects Of It Governance On Information Security, Yu Wu

Electronic Theses and Dissertations

Negotiation, Email, And Internet Reverse Auctions: How Sourcing Mechanisms Deployed By Buyers Affect Suppliers’ Trust, Thomas F. Gattiker, Xiaowen Huang, Joshua L. Schwarz

IT and Supply Chain Management Faculty Publications and Presentations

Real-Time Supply Chain Control Via Multi-Agent Adjustable Autonomy, Hoong Chuin Lau, Lucas Agussurja, Ramesh Thangarajoo

Research Collection School Of Computing and Information Systems

The Development Of A Thorough Test Plan In The Analysis Phase Leading To More Successful Software Development Projects, Jim Nindel-Edwards, Gerhard Steinke

Journal of International Technology and Information Management

Capturing And Shaping Shifting Requirements Using Xml And Xslt: A Field Study, Charmayne Cullom, Tod Sedbrook

Journal of International Technology and Information Management

More Secure Passwords, Scott Magruder, Stanley X. Lewis Jr

Journal of International Technology and Information Management

Improving The Judicial System To Handle Computer Crime, Gerald V. Post, Albert Kagan

Journal of International Technology and Information Management

The Role Of Quantitative Analysis In The Information Security Systems Development Lifecycle, Stephen R. Rosenkranz, Michael E. Busing, Faye P. Teer, Karen A. Forcht

Journal of International Technology and Information Management

A Framework And Guide For Understanding The Creation Of Consumer Trust, Joseph A. Cazier

Journal of International Technology and Information Management

An Application Of The Deming Management Method For Information Technology Projects, Jack T. Marchewka

Journal of International Technology and Information Management

The Effect Of Implementation Factors On Data Warehousing Success: An Exploratory Study, Hongjiang Xu, Mark I. Hwang

Scholarship and Professional Work - Business

Is Support For Top Managers' Dynamic Capabilities, Environmental Dynamism, And Firm Performance: An Empirical Investigation, Michael J. Zhang

WCBT Faculty Publications

Organizational Adoption Of Web-Enabled Services For Information Dissemination, Pamila Dembla, Prashant Palvia, Lloyd Brooks

Faculty Articles

Assessing The Performance Impacts Of Information Systems From The Resource-Based Perspective: An Empirical Test Of The Indirect Effect Of The Is, Michael J. Zhang

WCBT Faculty Publications

A New Approach For Evaluating The Order Fulfillment Process Options Of B2c Horizontal Portals Using Dea (Data Envelopment Analysis), Tapati Bandopadhyay, Pradeep Kumar

Journal of International Technology and Information Management

Personal Data Collection Via The Internet: The Role Of Privacy Sensitivity And Technology Trust, Susan K. Lippert, Paul Michael Swiercz

Journal of International Technology and Information Management

A Predictive Analytic Model For Value Chain Management, Joseph O. Chan

Journal of International Technology and Information Management

Analysis Of Competitive And Cooperative Technology Strategies Of Electronics Firms In The Greater China Region, Chung-Shing Lee, Kuei-Hsien Niu, Jonathan C. Ho

Journal of International Technology and Information Management

Integrating It-Enabled Social Networks With Transaction Cost Economics And The Resource Based View Of The Firm, Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma

Journal of International Technology and Information Management

In Search Of Factors To Online Game Addiction And Its Implications, Yangil Park, Jeng-Chung V. Chen

Journal of International Technology and Information Management

An Examination Of Internet Effectiveness For Non-Work Activities, Pruthikrai Mahatanankoon, Tim Klaus, H. Joseph Wen

Journal of International Technology and Information Management

Internet Entrepreneurship And Economic Growth, Gerald V. Post, John F. Pfaff

Journal of International Technology and Information Management

Project Management Practices In The Information Technology Departments Of Various Size Institutions Of Higher Education, Charles R. Johnston, David C. Wierschem

Journal of International Technology and Information Management

An Analysis Of The D Programming Language, Sumanth Yenduri, Louise Perkins, Md. Sarder

Journal of International Technology and Information Management

Development Of A Maintenance System Based On Web And Mobile Technologies, Jaime Campos, Erkki Jantunen, Om Prakash

Journal of International Technology and Information Management

Comparing The Prioritization Of Erp System Effectiveness Measures By Organizational Actors: A Focus On It Professionals And Business Managers, Princely Ifinedo

Journal of International Technology and Information Management