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Full-Text Articles in Business

Information Systems Strategy And The Role Of Chief Information Officers: Strategizing And Aligning Practices, Anna Karpovsky Jan 2015

Information Systems Strategy And The Role Of Chief Information Officers: Strategizing And Aligning Practices, Anna Karpovsky

2015

Information Systems (IS) pose both a challenge and an opportunity for organizations. The topic of strategizing around IS issues is thus of considerable importance. While there has been substantial academic research relating to the strategic value of IS – over 50 years – much of it focuses on such aspects of the topic as strategic IS planning, strategic alignment, and IS for competitive advantage. Fewer studies have taken into account the emergent nature of strategy formation. Fewer still have given attention to strategy-making practitioners, in particular their role and influence in the strategizing process. Accordingly, the goal of this dissertation …


The Evolution Of Financial Instruments And The Legal Protection Against Counterfeiting: A Look At Coin, Paper, And Virtual Currencies, Ralph E. Mckinney, Lawrence P. Shao, Dale H. Shao, Duane C. Rosenblieb Jr. Jan 2015

The Evolution Of Financial Instruments And The Legal Protection Against Counterfeiting: A Look At Coin, Paper, And Virtual Currencies, Ralph E. Mckinney, Lawrence P. Shao, Dale H. Shao, Duane C. Rosenblieb Jr.

Management Faculty Research

This essay discusses the requirements for the long-term acceptance of virtual currency as a financial medium of exchange by examination of fundamental criteria associated with the historical development of common tender and selected virtual currencies. The relatively recent appearance of Internet-based transactions have necessitated developing virtual forms of payment such as virtual currencies. According to the Financial Crimes Enforcement Network (“FinCEN”) of the United States Treasury,5 virtual currencies are subject to regulation if that virtual currency has a substitutive purpose for facilitating the exchange of goods and services. Although governments can place stipulations on currencies, users of common tender, including …


Support For Creativity And Innovation, Resistance To Change, Organizational Commitment And Motivation, Ify Diala, Samuel Ogbonnaya Ude Jan 2015

Support For Creativity And Innovation, Resistance To Change, Organizational Commitment And Motivation, Ify Diala, Samuel Ogbonnaya Ude

Walden Faculty and Staff Publications

Some managers view innovative product development and convenient service delivery as necessary to business survival. However, unmotivated employees might negate any gains from the use of innovation. The purpose of this correlational study, grounded in diffusion of innovation theory, was to assess the relationship between creativity and support for innovation, resistance to change, and organizational commitment and employee motivation. A random sample of 81 information technology (IT) professionals from telecom service centers completed an online survey. Simultaneous multiple linear regression was the statistical technique used to analyze these data. The results indicated a poor model with low R2 to significantly …


Organizational Engagement With Supply Chain Integration: Achieving A Tangible Strategy, Anand Jeyaraj, Kevin P. Duffy, Berkwood M. Farmer, Vikram Sethi Jan 2015

Organizational Engagement With Supply Chain Integration: Achieving A Tangible Strategy, Anand Jeyaraj, Kevin P. Duffy, Berkwood M. Farmer, Vikram Sethi

Management Information Systems Faculty Publications

Although supply chain management and supply chain integration have become topics found within today’s organization as well as topics for researchers from various disciplines, little research has been completed concerning the linkage between business strategy, supply chain strategy, and the resulting decision which an organization makes to enter into an integration initiative. This paper discusses the experience of one organization in formulating a supply chain strategy consistent with its business strategy. The paper concludes with key elements driving the supply chain which emerge from this linkage, a framework for determining the importance of the supply chain to the organization, and …


Lee Manufacturing Control, Asset Tracking, And Asset Maintenance: Assessing The Impact Of Rfid Technology Adoption, Abubaker Haddud, John C. Dugger, Huei Lee Jan 2015

Lee Manufacturing Control, Asset Tracking, And Asset Maintenance: Assessing The Impact Of Rfid Technology Adoption, Abubaker Haddud, John C. Dugger, Huei Lee

Journal of International Technology and Information Management

The purpose of this study was to study the relationship between RFID technology and lean manufacturing. More specifically, the identification of implementation areas where RFID can have the greatest impact on manufacturing control, manufacturing asset tracking, and asset maintenance in a lean manufacturing environment. A survey was used to collect data from participants working in seven U.S. manufacturing industries. Questions addressed the use of RFID in manufacturing control, asset tracking, and asset maintenance. The survey items were directly related to the following manufacturing wastes: overproduction, waiting time, inefficient transportation, inappropriate processing, unnecessary inventory, unnecessary motion, and rejects and defects. An …


Factors Influencing Online Shopping During Diwali Festival 2014: Case Study Of Flipkart And Amazon.In, Preeti Khanna, Brinda Sampat Jan 2015

Factors Influencing Online Shopping During Diwali Festival 2014: Case Study Of Flipkart And Amazon.In, Preeti Khanna, Brinda Sampat

Journal of International Technology and Information Management

The Indian retail sector is witnessing a dramatic change because of changing mindset of the urban consumers. These consumers are spoilt for choices and are presented not only with different products and brands but also with diverse retailer formats such as departmental stores, specialty stores, and online shopping platforms. The prospect of online shopping is increasing in India because of many factors such as increased Internet literacy, perceived usefulness, ease of use, increased number of working women, entry from the global and local participants, and the increased visibility of online players, to name a few. E-tailing is the process of …


Revisit The Classification Of General Purpose Technologies (Gpts) In Corporate Innovation Research Using Patent And Patent Citation Data, Ranfeng Qiu, John Catwell Jan 2015

Revisit The Classification Of General Purpose Technologies (Gpts) In Corporate Innovation Research Using Patent And Patent Citation Data, Ranfeng Qiu, John Catwell

Journal of International Technology and Information Management

Information and Communication Technologies (ICTs) have been recognized as a type of General Purpose Technologies (GPTs), and thus are considered t h e “driving force” in corporate technology advance. In this study, we re-conceptualize and re-classify GPTs from a broad field- based approach, based on a two-dimensional construct using patent and patent citation data. The new construct makes connections of ICTs with other technology fields. The new approach takes into considerations that firms are not only “users” but also “innovators” of new technologies. The research results in this paper will serve as a platform based upon which more studies on …


From The Desk Of The Editor Jan 2015

From The Desk Of The Editor

Journal of International Technology and Information Management

No abstract provided.


The State Of Cryptocurrencies, Their Issues And Policy Interactions, Ramesh Subramanian, Theo Chino Jan 2015

The State Of Cryptocurrencies, Their Issues And Policy Interactions, Ramesh Subramanian, Theo Chino

Journal of International Technology and Information Management

This paper focuses on the evolution of cryptocurrencies. It traces the history of early cryptography, the ‘cypherpunk’ movement, and how the work of some cyber libertarians and cryptographers enabled the emergence of popular cryptocurrencies. The paper then focuses on Bitcoin. It delves into the technology behind the Bitcoin architecture and shows how exactly this technology works. The paper then does an analysis of security and regulatory considerations that affect the growth of Bitcoin-based businesses. The paper concludes with some suggestions for future work in the area.


Changing Business Process Management In Project Development, Debby Goedknegt Jan 2015

Changing Business Process Management In Project Development, Debby Goedknegt

Journal of International Technology and Information Management

The construction sector is in transition. All related manufacturing industries face the challenge to improve the processes within the whole sector. Building Information Modelling (BIM) could be a tool to make production and control chains more efficient (Verbaan, 2013). The question that is being answered her is: What are the business enabling capabilities regarding efficiency and effectivity of BIM in the domain of project development in the built environment for architects and project developers in the context of the current reality of the Dutch built environment? The answer to this question is found through literature research. These findings were validated …


Cognitive Negotiation Schemata In The It Industries Of Japan And Finland, William W. Baber, Arto Ojala Jan 2015

Cognitive Negotiation Schemata In The It Industries Of Japan And Finland, William W. Baber, Arto Ojala

Journal of International Technology and Information Management

The existing literature emphasizes the importance of negotiation skills in the field of IT. However, negotiation and negotiation styles in the IT industry have received limited attention. This original empirical research compares the negotiation schemata of Finnish and Japanese IT business people. The study identifies negotiation schemata used in one or both culture groups. Negotiators with greater experience and power in the negotiation process command more schemata. However, neither population enjoys the full range of negotiation schemata. Business negotiators in or out of IT and these cultures may benefit from knowing the schemata and the results of matching and mismatching.


Salesforce.Com, Sean Bielawski, Charles Kempe, Austin Mcdaniel, Adam Tate, Jeffrey S. Harrison Jan 2015

Salesforce.Com, Sean Bielawski, Charles Kempe, Austin Mcdaniel, Adam Tate, Jeffrey S. Harrison

Robins Case Network

Innovation! One of the most innovative companies, and also one of the best companies to work for, is losing money. This case traces the meteoric rise of the number one customer relationship management service provider against huge rivals such as Microsoft and Oracle. Detail regarding their highly innovative Scrum system is provided, along with detail regarding their marketing approach. How can Salesforce.com regain profitability while continuing to grow in a highly competitive industry?


Better Knowledge With Social Media? Exploring The Roles Of Social Capital And Organizational Knowledge Management, Pratyush Bharati, Wei Zhang, Abhijit Chaudhury Jan 2015

Better Knowledge With Social Media? Exploring The Roles Of Social Capital And Organizational Knowledge Management, Pratyush Bharati, Wei Zhang, Abhijit Chaudhury

Management Science and Information Systems Faculty Publication Series

Purpose – The purpose of this paper is to explore social media’s impact on organizational knowledge quality through the theoretical lens of social capital and resource exchange. Design/methodology/approach – Theory-confirming, quantitative study using panel data collected through web-based survey Findings – The results show that while social media affect structural capital and cognitive capital directly, it only affects relational capital indirectly through structural and cognitive capital. Moreover, overall social media and the enhanced social capital do help promote organizational efforts in knowledge management, which subsequently leads to higher level of organizational knowledge quality. Research limitations/implications – All survey respondents were …


Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati Jan 2015

Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati

Management Science and Information Systems Faculty Publication Series

We investigate antecedents and contingencies of location configurations supporting global delivery models (GDMs) in global outsourcing. GDMs are a new form of IT-enabled client-specific investment promoting services provision integration with clients by exploiting client proximity and time-zone spread allowing for 24/7 service delivery and access to resources. Based on comprehensive data we show that providers are likely to establish GDM configurations when clients value access to globally distributed talent pools and speed of service delivery, and in particular when services are highly commoditized. Findings imply that coordination across time zones increasingly affects international operations in business-to-business and born-global industries.


Designing An Effective Information Security Policy For Exceptional Situations In An Organization: An Experimental Study, George S. Antoniou Jan 2015

Designing An Effective Information Security Policy For Exceptional Situations In An Organization: An Experimental Study, George S. Antoniou

CCAC Theses and Dissertations

An increasing number of researchers are recognizing the importance of the role played by employees in maintaining the effectiveness of an information security policy. Currently, little research exists to validate the relationship between the actions (behaviors) taken by employees in response to exceptional situations (antecedents) regarding an organization’s information security policy, the impact (consequences) those actions have on an organization, and the motives that prompt those actions. When these exceptional situations occur, employees may feel compelled to engage in behaviors that violate the terms of an information security policy because strict compliance with the policy could cause the organization to …


Motivating The Solicited And Unsolicited Sharing Of Tacit Knowledge Through The Process Of Externalization, Sheila Yvonne Sorensen Jan 2015

Motivating The Solicited And Unsolicited Sharing Of Tacit Knowledge Through The Process Of Externalization, Sheila Yvonne Sorensen

CCAC Theses and Dissertations

While several U. S. firms have invested in Knowledge Management (KM) tools and software, it has become apparent that investments must be made in additional facets of KM, such as knowledge sharing (KS), thought by many researchers to be the most important component of KM. Of the two types of KS, explicit and tacit, the sharing of tacit knowledge has been shown to contribute the most to an organization’s performance. However, since tacit knowledge is difficult to both convey and acquire, this unshared tacit knowledge may ultimately harm an organization when, without the appropriate knowledge, individuals cannot effectively perform their …


Feature Selection And Classification Methods For Decision Making: A Comparative Analysis, Osiris Villacampa Jan 2015

Feature Selection And Classification Methods For Decision Making: A Comparative Analysis, Osiris Villacampa

CCAC Theses and Dissertations

The use of data mining methods in corporate decision making has been increasing in the past decades. Its popularity can be attributed to better utilizing data mining algorithms, increased performance in computers, and results which can be measured and applied for decision making. The effective use of data mining methods to analyze various types of data has shown great advantages in various application domains. While some data sets need little preparation to be mined, whereas others, in particular high-dimensional data sets, need to be preprocessed in order to be mined due to the complexity and inefficiency in mining high dimensional …


An Investigation Of The Factors Contributing To The Development Of Poorly Defined Is Strategies For Firms In The United States, Karen B. Lacaden Jan 2015

An Investigation Of The Factors Contributing To The Development Of Poorly Defined Is Strategies For Firms In The United States, Karen B. Lacaden

CCAC Theses and Dissertations

Although empirical research has shown that a clearly defined information system (IS) strategy has a positive impact to a firm’s performance and a poorly defined IS strategy has a negative impact to a firms’ performance, firms still develop poorly defined IS strategies. Further compounding the problem, research has revealed that 87% of the business executives believe information systems are a critical enabler to their firms' strategic realization, yet only 33% of business executives involve the Chief Information Officer (CIO) in their firm’s business strategy development. The main goal of this research study is to empirically identify factors which impact development …


Enabling Self-Service Bi Through A Dimensional Model Management Warehouse, Karen Corral, David Schuff, Gregory Schymik, Robert St. Louis Jan 2015

Enabling Self-Service Bi Through A Dimensional Model Management Warehouse, Karen Corral, David Schuff, Gregory Schymik, Robert St. Louis

IT and Supply Chain Management Faculty Publications and Presentations

The promise of Self-Service Business Intelligence (BI) is its ability to give business users access to selection, analysis, and reporting tools without requiring intervention from IT. However, while some progress has been made through tools such as SAS Enterprise Miner, IBM SPSS Modeler, and RapidMiner, analytical modeling remains firmly in the domain of IT departments and data scientists. The development of tools that mitigate the need for modeling expertise remains the “missing link” in selfservice BI, but prior attempts at developing modeling languages for nontechnical audiences have gone largely unadopted. This paper seeks to address this unmet need, bringing model-building …


A Newsvendor Approach To Compliance And Production Under Cap And Trade Emissions Regulation, Andrew S. Manikas, James R. Kroes Jan 2015

A Newsvendor Approach To Compliance And Production Under Cap And Trade Emissions Regulation, Andrew S. Manikas, James R. Kroes

IT and Supply Chain Management Faculty Publications and Presentations

Since the 1990s, governmental agencies have increasingly turned to market based cap and trade programs to control the emission of pollutants. Firms subject to cap and trade regulation are typically required to acquire emissions allowances via open auction markets. The cost to acquire allowances may impose a substantial financial burden on a firm. While emissions reduction efforts may eliminate some firm's need to acquire additional allowances, there are still numerous firms that need to purchase additional allowances on the open market. This study presents a new forward buying heuristic, designed for those firms that need to purchase emissions allowances via …


Location Privacy In The Era Of The Internet Of Things And Big Data Analytics, Robert P. Minch Jan 2015

Location Privacy In The Era Of The Internet Of Things And Big Data Analytics, Robert P. Minch

IT and Supply Chain Management Faculty Publications and Presentations

Location information is generated in large quantities in the Internet of Things and becomes a major component of the big data phenomenon. This results in privacy issues involving sensing, identification, storage, processing, sharing, and use of this information in technical, social, and legal contexts. These issues must be addressed if the IoT is to be widely adopted and accepted. Theory will need to be developed and tested, and new research questions will need to be investigated. This exploratory research begins to identify, classify, and describe these issues and questions.


Resource Planning In Engineering Services Firms, Vincent Hargaden, Jennifer K. Ryan Jan 2015

Resource Planning In Engineering Services Firms, Vincent Hargaden, Jennifer K. Ryan

Department of Supply Chain Management and Analytics: Faculty Publications

We develop a model to enable engineering professional services firms to improve the management of their competitive resources, i.e., skilled engineers, to be better able to respond to customer demand. The model was informed by semistructured interviews with senior executives from engineering, information technology (IT) services and technical consulting firms. As a result, we capture many of the complexities associated with the resource planning process in the professional engineering services sector. In the resulting model, the key attributes of supply, demand, and operations constraints are identified. Based on information obtained from the interviews, a number of test firms are created.We …


Mapping Relational Algebra Operators Into Sql Queries: A Database Case Study, John N. Dyer, Camille F. Rogers Jan 2015

Mapping Relational Algebra Operators Into Sql Queries: A Database Case Study, John N. Dyer, Camille F. Rogers

Information Systems & Analytics: Faculty Publications

Relational algebra operators and mapping to resulting structured query language (SQL) queries are among the most important concepts and skills for students taking a course in database design and implementation, especially those majoring in IS/IT. The most typical relational algebra operators mapped to foundational SQL include unions and intersections, as well as other relational operators applied to these operators, including differences and various joins. Unfortunately, few textbooks or external resources provide ample opportunity for students to apply the full set of most common relational algebra operators mapped to resulting SQL over a single unified case. Most database textbooks exemplify each …


A Post Publication Review Of “Is Project Risks As Emergent Phenomena: Towards A Model Of Risk Escalation And Its Management”, Michael J. Cuellar, Nipon Parinyavuttichai, Angela Y. Lin Jan 2015

A Post Publication Review Of “Is Project Risks As Emergent Phenomena: Towards A Model Of Risk Escalation And Its Management”, Michael J. Cuellar, Nipon Parinyavuttichai, Angela Y. Lin

Information Systems & Analytics: Faculty Publications

A short post publication review of a recent AJIS paper.


Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller Jan 2015

Retooling For Success: A Case Study Of Voip Implementation To Improve Customer Service At A Midwestern Financial Services Office, Russell J. Roysden, Shu Z. Schiller

Management Information Systems Faculty Publications

This article presents a case study of the acquisition of a Voice over Internet Protocol (VoIP) system to replace an outdated telephone system at a Midwestern financial services company. In the Midwest retail office of ABC Financial Services, the old Private Branch Exchange (PBX) phone system was incapable of handling customer inquiries during the busy tax return season. The inefficient systems exposed the organization to missed and delayed calls, which lead to a considerable number of customer complaints and lost revenue. Guided by the systematic approach of technology retooling, computer engineers followed the steps of problem diagnosis, analysis of competing …


A Systematic Review Of Social Networks Research In Information Systems: Building A Foundation For Exciting Future Research, Jinwei Cao, Kamile Asli Basoglu, Hong Sheng, Paul Benjamin Lowry Jan 2015

A Systematic Review Of Social Networks Research In Information Systems: Building A Foundation For Exciting Future Research, Jinwei Cao, Kamile Asli Basoglu, Hong Sheng, Paul Benjamin Lowry

Business and Information Technology Faculty Research & Creative Works

Social networking applications such as blogs, instant messengers, podcasts, social networking websites (e.g., Renren in China, Vkontakte in Russia, Facebook), professional networking websites (e.g., LinkedIn), Twitter, and virtual worlds (e.g., Second Life) have become increasingly popular in the last few years. Because these applications have substantial implications for users, organizations, and society, social networks (SNs) have gained attention from information systems (IS) researchers and grown steadily as a research area since 2004 However, to organize the accumulated research and encourage researchers to examine new and pressing issues in SNs, available knowledge needs to be synthesized and research gaps need to …


Modeling Large-Scale Cross Effect In Co-Purchase Incidence: Comparing Artificial Neural Network Techniques And Multivariate Probit Modeling, Zhiguo Yang Jan 2015

Modeling Large-Scale Cross Effect In Co-Purchase Incidence: Comparing Artificial Neural Network Techniques And Multivariate Probit Modeling, Zhiguo Yang

Theses and Dissertations--Business Administration

This dissertation examines cross-category effects in consumer purchases from the big data and analytics perspectives. It uses data from Nielsen Consumer Panel and Scanner databases for its investigations. With big data analytics it becomes possible to examine the cross effects of many product categories on each other. The number of categories whose cross effects are studied is called category scale or just scale in this dissertation. The larger the category scale the higher the number of categories whose cross effects are studied. This dissertation extends research on models of cross effects by (1) examining the performance of MVP model across …


A Longitudinal Study Of Cis Students, Course Performance And Mbti Personality Types, Patricia Sendall, Alan Peslak, Wendy Ceccucci, S.E. Kruck Jan 2015

A Longitudinal Study Of Cis Students, Course Performance And Mbti Personality Types, Patricia Sendall, Alan Peslak, Wendy Ceccucci, S.E. Kruck

Management Faculty Publications

This research is a longitudinal study of Jungian personality traits and academic success of students enrolled in Computer Information Systems (CIS) courses. The Myers-Briggs Type Indicator (MBTI) measurement scale was self-analyzed by students in CIS courses from fall 2001 through spring 2013. The results of this study indicate that both Extroverts and Judgers have increased as percentage of enrollment between 2001-2003 and 2012-2013. There was no change in academic success, as measured by grades achieved, by personality type from 2001-2003 and 2012-2013.


Nosql Database Technologies, Michael Madison, Mark Barnhill, Cassie Napier, Joy Godin Jan 2015

Nosql Database Technologies, Michael Madison, Mark Barnhill, Cassie Napier, Joy Godin

Journal of International Technology and Information Management

As cloud computing continues to evolve, organizations are finding new ways to store the massive amounts of big data that are collected. Big data storage often require greater flexibility and scalability which can be provided by incorporating NoSQL technologies. NoSQL (Not Only SQL) is quickly becoming a popular approach to store large and unstructured data. This paper looks at the various classifications of NoSQL technologies as well as many of the notable characteristics of the technologies. The authors also describe some deficiencies of using NoSQL and give some explanation to why companies are adopting the technology. The paper concludes with …


An Innovative Clustering Approach To Market Segmentation For Improved Price Prediction, Donghui Shi, Jian Guan, Jozef Zurada, Alan S. Levitan Jan 2015

An Innovative Clustering Approach To Market Segmentation For Improved Price Prediction, Donghui Shi, Jian Guan, Jozef Zurada, Alan S. Levitan

Journal of International Technology and Information Management

A main obstacle to accurate prediction is often the heterogeneous nature of data. Existing studies have pointed to data clustering as a potential solution to reduce heterogeneity, and therefore increase prediction accuracy. This paper describes an innovative clustering approach based on a novel adaptation of the Fuzzy C-Means algorithm and its application to market segmentation in real estate. Over 15,000 actual home sales transactions were used to evaluate our approach. The test results demonstrate that the accuracy in price prediction shows notable improvement for some clustered market segments. In comparison with existing methods our approach is simple to implement. It …