Business Commons^™

Analyzing Stakeholders Using Fuzzy Cognitive Mapping, Patrick T. Hester

Engineering Management & Systems Engineering Faculty Publications

Stakeholder analysis was first explored as a methodology to assist business leaders with their strategic management functions. Stakeholder analysis has since expanded beyond the corporate arena. Stakeholders are a vital element in all complex systems problems; they are the customers, users, clients, suppliers, employees, regulators, and team members of a system. They fund a system, design it, build it, operate it, maintain it, and dispose of it. Each stakeholder contributes their own value-added perspective, as described by the systems principle known as complementarity. While many approaches exist for classifying and determining their attitudes, these approaches stop short of evaluating stakeholders …

Key Factors Driving Personnel Downsizing In Multinational Military Organizations, Ilksen Gorkem, Resit Unal, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

Although downsizing has long been a topic of research in traditional organizations, there are very few studies of this phenomenon in military contexts. As a result, we have little understanding of the key factors that drive personnel downsizing in military setting. This study contributes to our understanding of key factors that drive personnel downsizing in military organizations and whether those factors may differ across NATO nations’ cultural clusters. The theoretical framework for this study was built from studies in non-military contexts and adapted to fit the military environment.

This research relies on historical data from one of the largest multinational …

Understanding The Dynamic Behaviour Of Three Echelon Retail Supply Chain Disruptions, John Crowe, Mohammed Mesabbah, Amr Arisha

Conference papers

It is often taken for granted that the right products will be available to buy in retail outlets 7 days a week, 52 weeks a year. Challenges in achieving this continued on-shelf availability range from recession hit demand patterns to cost reduction driven strategies. Irish government initiatives to brand the country as a sustainable, reliable provider of food retail supply chains has resulted in increased importance on decision maker accuracy. The vulnerability of retail supply chain’s (RSC) to disruption is another catalyst in the complexity of the decision making process and a more robust understanding of disruption behavior is needed. …

A Stochastic Approach For Pavement Condition Projections And Budget Needs For The Mtc Pavement Management System, Rafael Arturo Ramirez Flores

Open Access Theses & Dissertations

Pavement management decision-making is the most important task for officials in transportation agencies, who develop maintenance and rehabilitation programs. Information about historical pavement network performance is needed for decision-making; pavement management systems (PMS) provide means to organize road network data to improve the pavement network condition. PMS have prediction performance models to forecast the future condition of the pavement networks with information required for decision-making; these models can be deterministic or probabilistic. Pavement performance deterministic models are commonly used in PMS, but they do not consider the uncertainty in forecasting pavement performance. Pavement performance depends on many random factors like …

The Moderating Effects Of Incentives And Informal Contracts On Post-Merger Executive Turnover And Engagement, David P. Grogan

Student Scholarship

This study contributes to a better understanding of voluntary executive turnover during the post-merger integration period by extending prior research on agency, stewardship, and psychological contracts. Within the context of a post-acquisition environment we propose four new predictors of engagement, measure the mediating role of a decision to leave, and examine the moderating effects of retention incentives and perceived implicit contract violations. This inquiry was inspired by the seemingly counter-intuitive industry practice of assigning retention incentives to key talent who are not actually committed to staying and the likelihood that subsequent agent engagement in the organizational change process required for …

Strategy As Interaction:The Dynamics Between Strategy Execution Effectiveness And Organizational Interactions During Strategy Implementation, Stanley Omeike

Student Scholarship

Organizations have for long used strategy as a springboard for actualization of their strategic intent. The body of knowledge around strategy formulation is well established, but there is less clarity as to how organizations implement strategy to close the gap between their intent and reality. This research seeks to understand how organizations engage in strategy execution so as to reduce the “execution gap”. We uncover patterns in strategic practices with a view to conceptualize how gap reduction happens and what mechanisms influence it. We identify a number of dynamic environmental forces and mutually recursive organizational factors that mutually influence organization’s …

Drink, Drank, Drunk: An Analysis Of Three Possible Solutions To Urban Residential Potable Water Shortages In China, Holly C. Smith

Honors Theses

China's urban residential communities are currently facing mounting levels of water scarcity with the potential to impact social and even possibly political stability. China's central government is currently attempting to mitigate such potential risk by adopting a variety of projects aimed at combating potable water shortages. This paper sets out to analyze three of the national projects adopted by China's central government to combat critical residential water shortages currently affecting China's urban areas. The three projects are South North River Transfer Project, the adoption of tiered water pricing system, and the construction of desalinization facilities in some coastal cities. Each …

Learning Styles Across Cultures, Mai P. Trinh, David A. Kolb

Management Faculty Publications

No abstract provided.

An Examination Of The Factors That Influence The Strategic Priorities Of Ireland's Public And Private Higher Education Senior Managers, Ruth O'Donnell

PhDs

Globally, higher education is experiencing transformative changes, and higher education institutions now operate in highly competitive and dynamic environments. Funders of higher education, including governments, subsequently, require the strategic spending of funding, and expect higher education institutions to deliver a satisfactory return on investment. In this landscape, and in the context of Ireland’s challenging economic environment in recent years, this research seeks to understand precisely what factors influence the strategic priorities of Ireland’s higher education senior managers. Research on strategic planning in Irish HE is limited, particularly in the context of Ireland’s volatile economic environment, in recent years, and global …

Investcorp, Jeremy Kappes, Haynes King, Jamie Mattioli, Prasad Vaze, Timothy Kyle Benusa, Sam Gottwald, Thomas Arnold, Jeffrey S. Harrison

Robins Case Network

Investcorp is a publicly traded global alternative asset management company headquartered in Manama, Bahrain. It manages a huge hedge fund, along with other assets. The case describes Investcorp’s history, investment strategies, and major competitors. The company has a highly aggressive growth strategy, but it is also facing the retirement of its CEO.

Salesforce.Com, Sean Bielawski, Charles Kempe, Austin Mcdaniel, Adam Tate, Jeffrey S. Harrison

Robins Case Network

Innovation! One of the most innovative companies, and also one of the best companies to work for, is losing money. This case traces the meteoric rise of the number one customer relationship management service provider against huge rivals such as Microsoft and Oracle. Detail regarding their highly innovative Scrum system is provided, along with detail regarding their marketing approach. How can Salesforce.com regain profitability while continuing to grow in a highly competitive industry?

Keeping Up With New Legal Titles; Introduction To Law Firm Practice By Michael Downey, Christine Iaconeta Dulac

Faculty Publications

The inner workings of a law firm is unknown territory for new lawyers. In fact, it is only recently that law schools have begun to teach classes that discuss law firm management, running a solo practice, or technology used by practicing attorneys. Michael Downey's Introduction to Law Firm Practice provides an in-depth examination of the structure and management of today's law firms, as well as many other aspects of law firm practice, including business development strategies, risk management, and professional responsibility, to name a few. ¶59 Before delving into the text, it is important to note the

Towards A Theory Of Gis Program Management, Jochen Albrecht

Publications and Research

After a brief flurry of monographs on business and organizational aspects of GIS in the 1990s, little attention has been paid to a systematic approach in support of GIS Program management. Most existing efforts in both public and private enterprises are based on anecdotal evidence. This chapter outlines a range of research questions and the beginning efforts to study modern GIS management practices and help develop a body of knowledge that can be used for the accreditation of GIS Programs and the certification of GIS Program managers.

The Impact And Interaction Of Music Familiarity And Congruency On Responses To Advertisements, Michael Blecha

Undergraduate Honors Thesis Collection

Music is commonly used by marketers to enhance the effectiveness of ads. Research shows that music can make ads more memorable and shape a viewer's response to the ad. This study explores the impact of three music characteristics, its likability, its familiarity and its "fit" with the ad (referred to as congruency), on consumer response to an ad. I hypothesized that all three music characteristics would positively impact responses to an ad. Additionally, I hypothesized that there would be a significant interaction between music familiarity and congruency with subjects responding the most positively to an ad when the music was …

International Management: Strategic Opportunities And Cultural Challenges, Paul B. Sweeney, Dean B. Mcfarlin

Management and Marketing Faculty Publications

As the economies of many countries become more interrelated, international managers are facing huge challenges and unique opportunities associated with their roles. Now in its fifth edition, Sweeney and McFarlin's International Management embodies a balanced and integrated approach to the subject, emphasizing the strategic opportunities available to firms on a global playing field, as well as exploring the challenges of managing an international workforce.

Integrating theory and practice across all chapter topics, this book helps students to learn, grasp, and apply the underlying principles of successful international management:

• Understanding the broad context of international business, including the critical trends impacting …

Gender Effects On Perceptions Of Individual And Corporate Social Responsibility, Courtney Droms Hatch, Sheryl-Ann Stephen

Scholarship and Professional Work - Business

There has been an increasing importance for both individuals and companies on acting in a socially responsible manner. This study demonstrates that gender plays an important role in perceptions of social responsibility, such that the effect of an individual’s social responsibility on their perceptions of a company’s social responsibility is moderated by the gender of the respondent. Specifically, we find that women have higher levels of Internalized Moral Identity than men. Moreover, we find that women believe that organizations should be more beneficial to society than men, which translates into a higher quality of corporate social responsibility. The theoretical and …

Procurement In Property And Construction - A Review Of Practises Under Taken By A Medium Size Contractor In Ireland, Charles Mitchell

Other Resources

3B Contracting Limited is a privately owned building and civil engineering firm on the east coast of Ireland. The company works predominately within the east Leinster region. The company falls into the category of being a small to medium size contracting company.

The procurement function is carried out by a number of small departments. Procurement is a key function for securing value for money and ensuring the successful continuation of the company.

Most projects tendered are done so using the traditional method of design-bid-build and as a result the subsequent sub-contract packages are secured in a similar manner. All plant …

Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati

Management Science and Information Systems Faculty Publication Series

We investigate antecedents and contingencies of location configurations supporting global delivery models (GDMs) in global outsourcing. GDMs are a new form of IT-enabled client-specific investment promoting services provision integration with clients by exploiting client proximity and time-zone spread allowing for 24/7 service delivery and access to resources. Based on comprehensive data we show that providers are likely to establish GDM configurations when clients value access to globally distributed talent pools and speed of service delivery, and in particular when services are highly commoditized. Findings imply that coordination across time zones increasingly affects international operations in business-to-business and born-global industries.

Designing An Effective Information Security Policy For Exceptional Situations In An Organization: An Experimental Study, George S. Antoniou

CCAC Theses and Dissertations

An increasing number of researchers are recognizing the importance of the role played by employees in maintaining the effectiveness of an information security policy. Currently, little research exists to validate the relationship between the actions (behaviors) taken by employees in response to exceptional situations (antecedents) regarding an organization’s information security policy, the impact (consequences) those actions have on an organization, and the motives that prompt those actions. When these exceptional situations occur, employees may feel compelled to engage in behaviors that violate the terms of an information security policy because strict compliance with the policy could cause the organization to …

An Investigation Of The Factors Contributing To The Development Of Poorly Defined Is Strategies For Firms In The United States, Karen B. Lacaden

CCAC Theses and Dissertations

Although empirical research has shown that a clearly defined information system (IS) strategy has a positive impact to a firm’s performance and a poorly defined IS strategy has a negative impact to a firms’ performance, firms still develop poorly defined IS strategies. Further compounding the problem, research has revealed that 87% of the business executives believe information systems are a critical enabler to their firms' strategic realization, yet only 33% of business executives involve the Chief Information Officer (CIO) in their firm’s business strategy development. The main goal of this research study is to empirically identify factors which impact development …

The Interactive Effects Of Citizenship Pressure And Job Embeddedness On Positive And Negative Outcomes Of Engagement, Jeremy Logan Jones

Electronic Theses and Dissertations

A more comprehensive understanding of the positive and negative outcomes of engagement could allow for a better conceptualization of the construct. The three goals of this study were: (1) to examine, based on the job demands and resources framework, potential negative antecedent and outcome relationships (i.e., role conflict, role ambiguity, and counterproductive work behaviors); (2) to identify interactions that could negatively impact engagement’s positive outcomes (i.e. citizenship pressure); and (3) to identify interactions that could positively impact engagement’s negative outcomes (i.e. job embeddedness). To accomplish these goals, the study collected data from both employees and their direct supervisors. An employee …

Tunneling Through Non-Operational Fund Occupancy: An Investigation Based On Officially Identified Activities, Guohua Jiang, Pingui Rao, Heng Yue

Research Collection School Of Accountancy

In this paper, we investigate the problem of controlling shareholder Non-Operational Fund Occupancy (NOFO) in China, where controlling shareholders directly take funds away from listed firms without matching business transactions. The NOFO problem was an evident and widely used tunneling activity in China and was identified by the securities market regulators. Unlike previous literature that used indirect measures of tunneling, we directly collect the actual amounts of NOFO from mandated disclosures and utilize this direct measure of tunneling in a series of empirical tests. First, we examine and find that various mechanisms such as ownership structure, corporate governance and institutional …

Enacting Change Through Borrowed Legitimacy: An Institutional Perspective, Eric Shaunn Mattingly, Jonathan H. Westover

Management Faculty Publications and Presentations

The notion of enacting change in lieu of the forces that promote institutionalization is troublesome to Institutional Theory, which generally predicts isomorphism as a condition of survival. Here, we offer borrowed legitimacy through coalitions as an explanation for how an organization might successfully deviate from social norms to enact change, yet still gain sufficient cognitive and sociopolitical legitimacy for survival. We explain that borrowing legitimacy through a coalition allows an illegitimate organization to impose an alternative future despite institutional pressures for its convergence to social norms, rules and expectations.

A Case Study Of E-Leadership Constructs: An Assessment Of Leadership In A Healthcare Organization, Kevin James Lovelace

Doctoral Dissertations

The purpose of this research is to identify the components of e-leadership theory and how it can be used to teach healthcare leaders to develop virtual teams in a healthcare organization. This study will define a way in which leaders can use e-leadership components to increase the efficacy of virtual teams. In particular, this study will examine the perceptions executive leaders have of e-leadership constructs.

This study used a mixed method concurrent triangulation design to examine perceptions of e-leadership theory which may be used to improve the efficacy of virtual teams. The e-leadership theory as a construct was first measured …

Managing Environmental Risk In The Oil And Gas Industry, Haley Conner

CMC Senior Theses

Oil and gas industry operations place large pressures on the local environment and inhabitants. However, the continued rise in the demand for useable energy and resources has resulted in further production pressures for oil and gas companies. Meeting these demands comes with high risks and costs to both society and the environment. Oil and gas companies are thus faced with the challenge of meeting the world’s expanding energy demands while minimizing the negative externalities associated with these operations.

Many of the risks these corporations face are site specific, requiring detailed background research and precautionary measures that cannot be solved using …

Consumer Behavior Change At The Base Of The Pyramid: Bridging The Gap Between For-Profit And Social Responsibility Strategies, Lisa Jones Christensen, Enno Siemsen, Sridhar Balasubramanian

Faculty Publications

This longitudinal field experiment compares two different for-profit market entry strategies with a philanthropic strategy in terms of how each influences consumer behavior in base-of-the-pyramid communities. We analyze reactions to a water purification product offered at three price points (moderate discount, deep discount, and free) in rural Malawi. We find that those who paid the deeply discounted price remain more likely to re-obtain and use the product than do those who paid the moderate price or who took it for free.

The First 50 Years And The Next 50 Years Of A Behavioral Theory Of The Firm: An Interview With James G. March, Chengwei Liu, David Maslach, Vinit Desai, Peter Madsen

Faculty Publications

To celebrate the 50th anniversary of the 1963 publication of A Behavioral Theory of the Firm (BTF) by Richard Cyert and James G. March, we interviewed Professor James G. March. The purpose of this article is to disseminate the full text of that interview.

The Robust Beauty Of “Little Ideas”: The Past And Future Of A Behavioral Theory Of The Firm, David Maslach, Chengwei Liu, Peter Madsen, Vinit Desai

Faculty Publications

This introductory and the following nine articles reflect comments made by panelists during a symposium honoring A Behavioral Theory of the Firm by Richard Cyert and James G. March at the 2013 Academy of Management meeting. Not surprisingly, what emerged from these comments is that the Behavioral Theory of the Firm (BTF) was enormously influential to the creation of many “little ideas” that have a big impact on a number of social sciences. More surprising is the potential for many new “little ideas” that build on the BTF. The panelists detail what these new “little ideas” may be in future …

Who Should Bring Home The Bacon? How Deterministic Views Of Gender Constrain Spousal Wage Preferences, Catherin H. Tinsley, Taeya M. Howell, Emily T. Amanatullah

Faculty Publications

Despite the rise of dual-income households in the United States and a narrowing of the nation’s gender wage gap, we find that many men and women still prefer the husband to be the primary breadwinner. To help explain intra-marital wage preferences, we argue for a new construct, gender determinism, which captures the extent to which a person believes gender categories dictate individual characteristics. We show that deterministic views of gender increase both intra-marital wage gap preferences and work choices that may perpetuate the gender wage gap. Our results hold in both student and non-student samples, suggesting some endurance of these …

Who Gets Credit For Input? Demographic And Structural Status Cues In Voice Recognition, Taeya M. Howell, David A. Harrison, Ethan R. Burris, James R. Detert

Faculty Publications

The authors investigate the employee features that, alongside overall voice expression, affect supervisors’ voice recognition. Drawing primarily from status characteristics and network position theories, the authors propose and find in a study of 693 employees from 89 different credit union units that supervisors are more likely to credit those reporting the same amount of voice if the employees have higher ascribed or assigned (by the organization) status— cued by demographic variables such as majority ethnicity and full-time work hours. Further, supervisors are more likely to recognize voice from employees who have higher achieved status— cued by their centrality in informal …