Business Commons^™

Progressive Trust Formation Within The South African Fresh Produce Industry Through The Use Of Self-Service Technologies, Justy Range, Awie C. Leonard Phd

The African Journal of Information Systems

When using self-service solutions to deliver services the challenge is to retain the trust of the end user. This is specifically the case when dealing with end users in the fresh produce market environment. This sector has not seen the adoption of self-service technologies specifically in southern Africa. In this paper we propose a model to enhance our understanding of trust formation using self-service technologies. A qualitative research approach, based on a case study was followed to create the model. This case study offers insight into how the dynamics of the product, supporting services and the technology shapes trust forming …

Dental Practice Success Vol. 2 No. 2, American Dental Association, Publishing Division

Dental Practice Success

No abstract provided.

Measuring Consumer Expectations Of Salesperson Unethicality: A Scale Development, Amiee Mellon

Marketing Theses & Dissertations

This dissertation addresses how and what ethical expectations (prior to conducting business) affect customer trust of the salesperson. In order to do so, this dissertation achieves two things. First, a scale for measuring the consumer’s expectations of salesperson unethicality (CESU) is systematically developed and validated based on the existing ethics literature and previously developed scales. Second, the scale’s properties and potential application are examined through hypothesis testing regarding the effects of (1) word of mouth on brand equity and consumer’s expectations of unethicality, and the effects of (2) brand equity and consumer’s expectations of unethicality on trust of the salesperson. …

Bio-Fuel Alternatives In South African Airways (Saa) Operations - Is It An Effective Response To Vulnerability Over Carbon Taxes And Penalty?, Daniel Kwasi Adjekum

Aviation Faculty Publications

The paper did a comparative analysis of the carbon emission and European Union Emission Trading Surcharges (EU ETS) of South African Airways (SAA) current fleet that used aviation jet A1 fuel and the same fleet if it had used a 25% bio-fuel ‘drop in’ for the European routes within the first quarter of the 2014 flying year (FY 14). Operational data in terms of the flight scheduled, aircraft type, total time enroute, route stage length, passenger estimates were obtained through SAA’s flight operations website. An independent t–test was conducted to compare means of the emissions. The mean carbon dioxide …

Key Findings: 2015 Atrs Global Airport Performance Benchmarking, Chunyan Yu

Publications

The ATRS Global Airport Benchmarking Project measures and compares the performance of several important aspects of airport operations: Productivity and efficiency, unit costs and cost competitiveness, financial results and airport charges. The report also examines the relationships between various performance measures and airport characteristics as well as management strategies in order to provide a better understanding of observed differences in airport performance. This report includes 211 airports and 25 airport groups of various sizes and ownership forms in Asia Pacific, Europe and North America. This presentation highlights key findings on efficiency and cost.

Management Innovation And Firm Performance: An Integration Of Research Findings, Richard M. Walker, Jiyao Chen, Deepa Aravind

Publications and Research

While the effect of technological innovations (TI) on firm performance is established, performance contributions of management innovations (MI) is as yet undetermined. Theoretical discourse on the motivation for the adoption of MIs questions their performance outcome, and an integration of empirical research of the MI-performance relationship is lacking. This study thus examines three questions: (1) is the adoption of MI beneficial to organizations; (2) is the impact of MI on performance at par with that of TI; and (3) what are the potential sources of inconsistency in the MI-performance relationship? We quantitatively integrate the empirical findings using 52 independent samples …

Introducing An M-Commerce Course Into The Business Management Curriculum: Experiences And Recommendations, Santosh Nandi, Madhavi L. Nandi

Management Faculty Publications

Mobility has become an important extension to the business strategies of present-day organizations. Thus, organizations are increasingly seeking managers with knowledge of value chain related to mobile-oriented business activities, usually referred to as mobile commerce (m-commerce). Accordingly, business management schools are interesting in designing their curricula to respond to the need for m-commerce knowledge and, in particular, the scope of the content for an m-commerce course. The general conception of m-commerce is that it is a component of e-business or e-commerce. This paper presents the unique dimensions of m-commerce that makes it stand out as a separate course for postgraduate …

Workplace Dignity: Communicating Inherent, Earned, And Remediated Dignity, Kristen Lucas

Faculty and Staff Scholarship

Extant research on dignity at work has revealed conditions that contribute to indignity, employees’ responses to dignity threats, and ways in which employees’ inherent dignity is undermined. But while dignity – and specifically indignity – is theorized as a phenomenon subjectively experienced and judged by individuals, little research has privileged workers’ own perspectives. In this study, working adults reveal how they personally experience and understand meanings of dignity at work. I describe three core components of workplace dignity and the communicative exchanges through which dignity desires commonly are affirmed or denied: inherent dignity as recognized by respectful interaction, earned dignity …

A Framework To Simplify The Choice Of Alternative Analysis And Selection Methods, James Paul Lewis Holzgrefe

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes a framework for analysts and engineering managers to investigate and choose alternative analysis and selection methods based upon their problem and its context. It began as an investigation into the alternative analysis and selection methods used in military planning. The existing military methods were inconsistent, violated the decision science body of knowledge, and provided no guidance to the practitioner on matching methods to problems. These challenges made it necessary to conduct this investigation.

This research used a three-phase mixed methods approach. The first phase applied the general inductive method to the decision making body of knowledge to …

The Determinants And Consequences Of Disclosure Committee Adoption, Lyle Roy Schmardebeck

Graduate Theses and Dissertations

After the passage of the Sarbanes-Oxley Act of 2002, the Securities and Exchange Commission recommended that companies voluntarily adopt disclosure committees to aid in preparing company disclosures. In this paper, I investigate the determinants and consequences of disclosure committee adoption. I find that companies with material weaknesses in internal controls over financial reporting and less readable 10-K filings are more likely to adopt disclosure committees. In consequences analyses, using a propensity score matched control sample and a difference-in-differences research design, I find that 10-K filings are longer and less readable after disclosure committee adoption. However, consistent with institutional theory, I …

Perbandingan Pengenaan Pbb Sektor Perdesaan &Perkotaan Di Provinsi Dki Jakarta , Bekasi, & Depok Berdasarkan Sppt Pbb Tahun 2014 & 2015, Fitria Arianty, Thesa Adi Purwanto

Jurnal Vokasi Indonesia

Tax on Land and Building, Rural and Urban Sector based on the regional regulation may vary from one region to another. This is because the imposition authority of tax on land and building, rural and urban sectors were handed over to local governments. This study aimed to compare the land and building, Rural and Urban Sector tax policies in DKI Jakarta, Bekasi, Depok, based on SPPT 2014 and 2015. In analyzing the problems of the imposition tax on land and building, rural and urban sectors in DKI Jakarta, Bekasi, Depok, information obtained from interviews with tax authorities and field observations. …

Pengaruh Tingkat Literasi Keuangan Pemilik Usahaterhadap Pengelolaan Keuangan. Studi Kasus: Umkm Depok, Birawani Dwi Anggraeni

Jurnal Vokasi Indonesia

Financial literacy affects a person's way of thinking on the financial condition and influence strategic decisions in terms of finances and better management for business owners. This study uses secondary data as study materials which will be given to the micro level that businesses with a turnover of up to 300M per year in which the segment in general do not have good financial records to then be used as financial statements. In a study using 12 samples of SMEs in the area of Depok randomly selected. This study uses processed using descriptive statistics as well as the weighting at …

Pemaknaan Perjuangan Perempuan Di Social Media(Studi Kasus Artikel “Ibu, 10 Tahun Penjara, 10 Milyarrupiah” Di Dalam Blog Www.Alandakariza.Com), Pijar Suciati

Jurnal Vokasi Indonesia

This study, in general aimed to describe and know the meaning of the message women struggle by users of social media (Facebook and Twitter) to the blog article of Alanda Kariza. This study uses a critical paradigm of constructionism. The type is descriptive research using case study strategy. Data collection techniques used is by interview (interview), with the selection of informants using purposive judgmental convenience. The conclusion that can be drawn from this research is, in the end a meaning that appears in the mind of the reader to a blog written in social media is influenced by many things, …

Kreativitas Udjo Ngalagena : Studi Keberhasilan Pengembangan Kreativitas Di Saung Angklung Udjo (Sau), Budiman Mahmud M

Jurnal Vokasi Indonesia

This article is the result of qualitative research which focused on creativity, especially creativity Udjo Ngalagena in terms of personal, press, processes and products. The results showed that the various potentials and support from the family, community and school (education) makes Udjo being personally creative. Personal creative and press factor gives strength to Udjo Ngalagena to continue and develop their creativity amid the challenges and conditions of the times. Udjo Ngalagena succeeded in making angklung tradition into creative products in educational activities, production and performances regularly and formally at Saung Angklung Udjo (SAU) with reference to the traditional values of …

Persepsi Mahasiswa Tentang Ketidak-Jujuranakademik: Studi Kasus Mahasiswa Program Vokasi Universitas Indonesia, Heri Yuliyanto

Jurnal Vokasi Indonesia

Often we see students gathered tasks given by the lecturers and they are copying answers between students and others. They perform this action with no load, even though the task is an individual task. Do they know that what they are doing is an action that is contrary to the basic values of academic integrity. Or perhaps they are not aware that they are not a violation, since they merely imitate or follow the habits of seniors or friends the same age. Then comes the question "How do they (students) do dishonesty (cheating)?" And "Why are or what background they …

Analisis Manajemen Risiko Di Unit Sirkulasi Perpustakaan Fakultas X, Ratih Surtikanti

Jurnal Vokasi Indonesia

The role of records management is often only realized by an organization or a person when there are problems or difficulties that can only be overcome if there is a document that contains the necessary information. analysis of effective record management so organizations can reorganize the existing record management system in accordance with the most important priority for the organization. With the improvement in the organization's records management system is expected in the foreseeable future will not encounter any problems either in the fields of law, finance, as well as the administrative history.

Analisis Kualitas Layanan Atm Dan Kepuasanpengguna Terhadap Loyalitas Pelanggan Denganpendekatan Structural Equation Modelling

Jurnal Vokasi Indonesia

This research has been prepared for the purpose of reviewing the impact of the quality of services provided by ATM on one of the largest private bank in Indonesia on customer loyalty. In this case the quality of the service will be tested at one of the ATM Bank the largest private bank in Indonesia which consists of quality information and quality on customer loyalty ATM system on one of the largest private bank in Indonesia which is mediated by customer satisfaction. T-count value obtained from Confirmatory Factor Analysis (CFA) for all variables showed that all the questions are included …

Pemberdayaan Masyarakat Melalui Pendidikanperencanaan Dan Pengelolaan Keuangan Dan Investasibagi Umkm Dalam Rangka Pengembangan Usaha Danpeningkatan Kualitas Hidup Keluarga, Dede Suryanto, Fibria Indriati Dwi Liestiawati, Ixora Lundia Suwaryono, Pantius Drahen Soeling

Jurnal Vokasi Indonesia

Community Engamenet Program gives the skill of planning and financing education for Small Medium Entreprises (SME), how they make business plan begin budgeting, raising the fund, create financial statement, buseiness development and investing to enhance their wealth of family. This program delivered to 30 SME of Assosiation of Depok Creative Industries (AIKD). Some activities delivered are training and business assistance. The aims of program point out some changes before and after program impelementation. The SME have positive behavior in financing. The success indicators are the SME have financial statement of entrepreises and their family. In otherwise they they can make …

Leadership: The Essential Ingredient To Lean Transformation, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

The Perils Of Project-Based Work: Attempting Resistance To Extreme Work Practices In Video Game Development, Amanda Peticca-Harris, Johanna Weststar, Steve Mckenna

Management and Organizational Studies Publications

This article examines two blogs written by the spouses of game developers about extreme and exploitative working conditions in the video game industry and the associated reader comments. The wives of these video game developers and members of the game community decry these working conditions and challenge dominant ideologies about making games. This article contributes to the work intensification literature by challenging the belief that long hours are necessary and inevitable to make successful games, discussing the negative toll of extreme work on workers and their families, and by highlighting that the project-based structure of game development both creates extreme …

Measuring Family Business Performance: A Holistic, Idiosyncratic Approach, Ralph I. Williams Jr

Doctor of Business Administration Dissertations

For any type of organization, performance represents the measure of outcomes, goals, and aspirations vital to various organization stakeholders; thus performance is an important research variable (Seijts, Latham, Tasa, & Latham, 2004, Simon, 1964). Family businesses are different from non-family businesses in that the family subsystem and the business subsystem overlap and interact to form the family business system. The desired outcomes, goals, and aspirations of each family business are a product of its particular family and business sub-systems. Thus, in family business, especially privately owned entities, performance is of particular interest since families can set their goals in their …

Effortless Building Census, Sam Kome

Library Staff Publications and Research

Library headcounts are tedious, time-consuming, and subject to the vagaries of scheduling, attention to detail, and incomplete (especially for consortia). If we conduct them perfectly, on-schedule without fail we can gather at best the number of patrons seated in various areas of the library at two arbitrary times per day. We don't know their home campus. We don't know how patronage varies by time of day. If only there was an automatic way of conducting counts that was automatic, unsleeping, and could differentiate between campuses The wireless infrastructure is (hopefully) always on, and devices are nearly ubiquitous, and typically signed …

Sustainability Reporting Practices Of Group Iii U.S. Air Carriers, Lukas Rudari, Mary E. Johnson

International Journal of Aviation, Aeronautics, and Aerospace

Once a side note, sustainability reporting has become an important issue for companies and airlines globally and in the U.S. This exploratory study examined the sustainability reporting practices of U.S. passenger and cargo air carriers with total revenues exceeding $1 billion classified as Group III air carriers by the U.S Department of Transportation. The results showed that 53% of Group III air carriers published sustainability reports. Out of these 53%, all except one referenced the Global Reporting framework in their sustainability reports. Forty percent or 6 out of 15 carriers participated in at least one Carbon Disclosure Project questionnaire. Based …

The Panama And Suez Canals: A Brief Look At The Burgeoning Competition Between Them, Andrew R. Thomas

The Actual

The dramatic expansions of the Panama and Suez canals will ultimately benefit the global shipping and freight community.

Feasibility Study Of An Alternative Approach To Recycle Shipping Containers, Tofig Mammadov

Theses and Dissertations

In this research, the author proposes to study the feasibility of applying ISO shipping containers as alternative construction materials. Using retired shipping containers for dwellings, offices or other construction purposes is an environmentally friendly idea. The "green generation" constitutes a battle against harmful effects of industrial developments. Motivated by the green movement, this research addressed the recycling of shipping containers in the construction market. Particularly, this research studied the recycling of shipping containers for the purpose of student housing construction.

The design and justification of the implementation of the innovative construction materials was achieved through the application of Building Information …

2015-06-04, Morehead State Board Of Regents

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

Predicting Cross-Gaming Propensity Using E-Chaid Analysis, Eunju Suh, Matt Alhaery

UNLV Gaming Research & Review Journal

Cross-selling different types of games could provide an opportunity for casino operators to generate additional time and money spent on gaming from existing patrons. One way to identify the patrons who are likely to cross-play is mining individual players’ gaming data using predictive analytics. Hence, this study aims to predict casino patrons’ propensity to play both slots and table games, also known as cross-gaming, by applying a data-mining algorithm to patrons’ gaming data. The Exhaustive Chi-squared Automatic Interaction Detector (E-CHAID) method was employed to predict cross-gaming propensity. The E-CHAID models based on the gaming-related behavioral data produced actionable model accuracy …

Welcome To The Jungle...Beer, Singapore Management University

Perspectives@SMU

How one man's passion for beer led to a craft beer business

Political Skill Dimensionality And Impression Management Choice And Effective Use, Robyn L. Brouer, Rebecca L. Badaway, Vickie C. Gallagher, Julita A. Haber

Business Faculty Publications

Purpose The purpose of this study was to test a moderated mediation model of the dimensionality of political skill on influence tactic choice and performance ratings. Design/Mythology/Approach Dyadic data were analyzed using a mixed-method approach to account for any leaderlevel effects, as well as bootstrapping methods to account for the modest sample size (n = 116). Findings Social astuteness best predicted positive impression management (IM) over negative IM. Apparent sincerity interacted with positive impression management tactics to predict higher performance ratings, whereas interpersonal influence did not. Implications The findings support that socially astute individuals use more positive influence tactics in …

أستخدام التحليل المالي في تحليل الائتمان دراسة حالة في شركة وطن الخير للمقاولات العامة المحدودة للمدة 2010-2012المالية, عماد غفوري عبد النجار

Muthanna Journal of Administrative and Economics Sciences

ملخص الدراسة يؤدي الائتمان المصرفي دوراً مهماً في دعم عملية التنمية الاقتصادية وان النشاط الائتماني ذات أهمية كبيرة ومتميزة في نجاح المصارف التجارية لذلك توجه معظم إمكانياتها نحو أدارة الائتمان بشكل ناجح كون الائتمان المصرفي يمثل أهم مصادر الإيرادات التي تحصل عليها المصارف وتزيد من ربحيتها، وحتى يتخذ قرار الائتمان بشكل أكثر رشداً وأمانا من قبل المصرف لابد من الاعتماد بدرجة كبيرة على المعلومات والبيانات المالية وتحليلها لغرض دراسة المؤشرات المالية التي تقيس المركز المالي للزبون ، ويهدف الباحث من هذه الدراسة إلى أبراز أهمية عملية تحليل البيانات المالية لطالب الائتمان للكشف والتحقق من سلامة المركز المالي وقدرته على سداد …