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Full-Text Articles in Business

How To Build A Robust Provider Improvement Partnership Program To Enhance Patient Experience – A Case Study, Venkat Iyer, Pamela Prissel, Karee Munson, Jennifer Eide, Rebecca Brustad, Nickie Kranz, Lukas P. Madson, Beverly Frase Apr 2018

How To Build A Robust Provider Improvement Partnership Program To Enhance Patient Experience – A Case Study, Venkat Iyer, Pamela Prissel, Karee Munson, Jennifer Eide, Rebecca Brustad, Nickie Kranz, Lukas P. Madson, Beverly Frase

Patient Experience Journal

Patient experience is emerging as a key differentiating factor in patients’ choice of healthcare system. Many healthcare organizations are attempting to improve their patient experience by data-driven, patient-centered initiatives. This involves engaging all staff along all the contact points of a patient’s journey in healthcare. Perhaps, the physicians or care providers are most important link in this chain but also the most challenging to engage in improvement efforts. Most healthcare organizations have some training or workshops to educate providers on communication skills and other tools to enhance patient experience. However, there seems to a paucity of a standardized approach or …


Comparative Study: Reducing Cost To Manage Accessibility With Existing Data, Claire Chu, Bill Kerneckel, Eric C. Larson, Nathan Mowat, Christopher Woodard Apr 2018

Comparative Study: Reducing Cost To Manage Accessibility With Existing Data, Claire Chu, Bill Kerneckel, Eric C. Larson, Nathan Mowat, Christopher Woodard

SMU Data Science Review

“Project Sidewalk” is an existing research effort that focuses on mapping accessibility issues for handicapped persons to efficiently plan wheelchair and mobile scooter friendly routes around Washington D.C. As supporters of this project, we utilized the data “Project Sidewalk” collected and used it to confirm predictions about where problem sidewalks exist based on real estate and crime data. We present a study that identifies correlations found between accessibility data and crime and housing statistics in the Washington D.C. metropolitan area. We identify the key reasons for increased accessibility and the issues with the current infrastructure management system. After a thorough …


An Empirical Analysis About Employee Selection Process At Navitor, Inc, Samantha Pickel, Rachael Ausrud, Lauren Hunter Apr 2018

An Empirical Analysis About Employee Selection Process At Navitor, Inc, Samantha Pickel, Rachael Ausrud, Lauren Hunter

Undergraduate Research Celebration 2018

No abstract provided.


Comparing Parental Leave Packages Across Countries, Angel Alls-Hall Apr 2018

Comparing Parental Leave Packages Across Countries, Angel Alls-Hall

Honors Projects

This project focuses on parental leave, which is a combination of maternity and paternity leave, and compares the existing policies in the United States to the United Kingdom, Norway, and Japan.


The Effect Of Excess Reserves On U.S Real Gross Domestic Product, Prince J. Adjei Apr 2018

The Effect Of Excess Reserves On U.S Real Gross Domestic Product, Prince J. Adjei

Doctoral Dissertations (DBA)

The recent financial crisis has triggered questions regarding the role of the Federal Reserve Bank and the effectiveness of its intervention in the financial markets, post the crisis. This paper investigates the impact of huge spikes in excess reserves on the U.S. real gross domestic product. U.S. Federal Reserve in an effort to deal with the 2008 financial crisis instituted a series of programs aimed at taming the impact of the crisis. Through its emergency lending activities and Quantitative Easing (QE) programs, the Federal Reserve created a huge spike in excess reserves to levels not seen before. The empirical findings …


2018-04-24 Intercollegiate Athletics Committee Meeting Minutes, Morehead State University. Faculty Senate., Intercollegiate Athletics Committee Apr 2018

2018-04-24 Intercollegiate Athletics Committee Meeting Minutes, Morehead State University. Faculty Senate., Intercollegiate Athletics Committee

Faculty Senate Records

Intercollegiate Athletics Committee meeting minutes for April 24, 2018.


Success In The Nonprofit Sector: Exploring Philanthropy's Role In Society And San Francisco's Forrest Preschool: A Business Proposal, Nicole Briedis Apr 2018

Success In The Nonprofit Sector: Exploring Philanthropy's Role In Society And San Francisco's Forrest Preschool: A Business Proposal, Nicole Briedis

Whittier Scholars Program

The research question explored in this paper is: What is philanthropy’s role in society and how can a non-profit organization be structured to successfully assist the community’s needs? This topic has been discussed through various fields that relate to assisting the needs within a community including, social work, business, child development, and anthropology. This research analyzes books and articles written by various experts throughout the different fields. The literature is then synthesized and applied to a comprehensive business plan for a nonprofit organization that is designed to assist youth and families within a specified community.


2018-04-23 Pac-2 Revision, Morehead State University. Faculty Senate. Apr 2018

2018-04-23 Pac-2 Revision, Morehead State University. Faculty Senate.

Faculty Senate Records

PAc-2 revision proposal of promotion to professor from April 23, 2018.


Developing Managerial Expertise: Experiential Learning Of Professional Skills, Lucy Ojode, Mammo Woldie, Wilfrida Olaly Apr 2018

Developing Managerial Expertise: Experiential Learning Of Professional Skills, Lucy Ojode, Mammo Woldie, Wilfrida Olaly

Southwestern Business Administration Journal

We propose a pedagogical approach that expounds theoretical knowledge through exposure of students to practical experience as effective for developing professional skills. We use decision making as proxy for the relevant critical skills of effective managers. The approach entails reinforcement of abstract constructs with the know-how of managerial decision making among undergraduate business students. To substitute for apprenticeship, we suggest hands-on practice, such as in a simulation, where students apply business concepts so they can experience managerial decision making and the workings of business. Instruction on decision making generally assumes a rational procedure entailing: Defining a goal/problem, generating and evaluating …


Implications Of Social Media Use On Instruction And Student Learning: An Exploratory Study, Mayur Desai, Lucy Ojode Apr 2018

Implications Of Social Media Use On Instruction And Student Learning: An Exploratory Study, Mayur Desai, Lucy Ojode

Southwestern Business Administration Journal

Despite being a norm in contemporary organizations including in academia, there is limited understanding how multimedia technology use might impact learning. We have also seen a rise in the use of social media applications such as Facebook, tweeter, Instagram, skype, flickr, and blogging among students, but it is unclear the extent to which the academe embraces these applications. In this study, we examine the potential role of multimedia technology and social media use in the learning process. We explore the potential implications for instruction and on student learning of the marriage between multimedia technology and social media use. Focusing on …


Leveraging Decision Making In Cyber Security Analysis Through Data Cleaning, Chen Zhong, Hong Liu, Awny Alnusair Apr 2018

Leveraging Decision Making In Cyber Security Analysis Through Data Cleaning, Chen Zhong, Hong Liu, Awny Alnusair

Southwestern Business Administration Journal

Security Operations Centers (SOCs) have been built in many institutions for intrusion detection and incident response. A SOC employs various cyber defense technologies to continually monitor and control network traffic. Given the voluminous monitoring data, cyber security analysts need to identify suspicious network activities to detect potential attacks. As the network monitoring data are generated at a rapid speed and contain a lot of noise, analysts are so bounded by tedious and repetitive data triage tasks that they can hardly concentrate on in-depth analysis for further decision making. Therefore, it is critical to employ data cleaning methods in cyber situational …


Hospital Nurse Burnout: A Continuing Problem, David P. Paul Iii, Lama Bakhamis, Harlan M. Smith Ii, Alberto Coustasse Apr 2018

Hospital Nurse Burnout: A Continuing Problem, David P. Paul Iii, Lama Bakhamis, Harlan M. Smith Ii, Alberto Coustasse

Management Faculty Research

RNs are a critically important component of the U.S. healthcare system. RN burnout – the feeling of exhaustion from working long hours without rest – is a real concern, having been reported in many hospitals. We examine the background, causes and consequences of burnout among RNs in U.S. hospitals, in order to identify solutions to this problem. Findings indicate that Burnout Syndrome in RNs can be analyzed in terms of four clusters of characteristics: individual, management, organizational, and work. The consequences of burnout include increased RN turnover rates, poor job performance, and threats to patient safety. RN burnout in hospitals …


Strategic Audit Of Wwe, Henry Recker Apr 2018

Strategic Audit Of Wwe, Henry Recker

Honors Program: Senior Projects (Public)

WWE is a media and entertainment company that is known as the most popular professional wrestling promotion in the U.S. It has transformed from one of many regional promotions in the 1980s to the dominant force in “sports entertainment” with a market capitalization of $2.4 billion. The purpose of this paper is to analyze the situation WWE is in both internally and externally, and to develop a strategic recommendation for the company. Analysis tools like SWOT and PEST are used to evaluate the current state of WWE, and strategic alternatives are generated based on WWE’s existing differentiators and distinctive competencies. …


2018-04-19 Faculty Senate Minutes, Morehead State University. Faculty Senate. Apr 2018

2018-04-19 Faculty Senate Minutes, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate meeting minutes for April 19, 2018.


2018-04-19 Faculty Senate Newsletter, Morehead State University. Faculty Senate. Apr 2018

2018-04-19 Faculty Senate Newsletter, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate newsletter for April 19, 2018.


2018-04-19 Evaluation Committee Meeting Minutes, Morehead State University. Faculty Senate., Evaluation Committee. Apr 2018

2018-04-19 Evaluation Committee Meeting Minutes, Morehead State University. Faculty Senate., Evaluation Committee.

Faculty Senate Records

Evaluation Committee meeting minutes for April 19, 2019.


Book Review: How Will You Measure Your Life? By Clayton M. Christensen, James Allworth, And Karen Dillon, Tanner Hafen Apr 2018

Book Review: How Will You Measure Your Life? By Clayton M. Christensen, James Allworth, And Karen Dillon, Tanner Hafen

Marriott Student Review

No abstract provided.


Book Review - Drive: The Truth About What Motivates Us, Wyatt Pagano Apr 2018

Book Review - Drive: The Truth About What Motivates Us, Wyatt Pagano

Marriott Student Review

This is a book review of Drive: The Truth About What Motivates Us by Daniel Pink.


Book Review: Made To Stick, By Chip And Dan Heath, Danielle Adams Apr 2018

Book Review: Made To Stick, By Chip And Dan Heath, Danielle Adams

Marriott Student Review

This is a book review of Made to Stick: Why Some Ideas Survive and Others Die by Chip and Dan Heath.


Getting To Yes: Negotiating Agreements Without Giving In, Spencer Evans Apr 2018

Getting To Yes: Negotiating Agreements Without Giving In, Spencer Evans

Marriott Student Review

Getting to Yes is full of tips, tricks, and techniques that will help you “get to yes” in all your negotiations. Getting to Yes takes superficial haggling to a new level, focused on creating value for both parties in the negotiation.


When The Far East Becomes The Near East, Kylan Rutherford Apr 2018

When The Far East Becomes The Near East, Kylan Rutherford

Marriott Student Review

America is in a critical stage of change in its international roles. The world has shifted away from the dated Cold-War binaries and surface-level, orientalist understandings of the East. The rising generation in America has the potential to connect with the international world in unprecedented ways, but for that to happen we have some homework to do.


Money In Whose Pockets? A Brief Insight On Current Minimum Wage Discussions, Ayric Westfall Apr 2018

Money In Whose Pockets? A Brief Insight On Current Minimum Wage Discussions, Ayric Westfall

Marriott Student Review

Minimum wage policies have existed in the United States for over 80 years. But with an everchanging society, how can we as every day citizens and business leaders be better informed about minimum wage? Using research from various sources and professionals, we will examine arguments for and against minimum wage, inequalities in wages today, and regional variations of minimum wages. The relationship between business and workers is symbiotic; workers need businesses to survive and businesses need workers to make a profit. Understanding our role in this conversation is key to developing solutions for everyone.


More Than Just A Resume, Bett Andersen Apr 2018

More Than Just A Resume, Bett Andersen

Marriott Student Review

No abstract provided.


Nonprofits: Big Problems, Small Budgets, Anna Gazdik Apr 2018

Nonprofits: Big Problems, Small Budgets, Anna Gazdik

Marriott Student Review

Nonprofit Organizations are given big problems to solve and almost no resources to solve them. This paper examines how nonprofit organizations are evaluated, and how we can improve such evaluation to increase results.


Dynamic Values: Confronting And Capitalizing On Religious And Lgbtq Diversity, Wyatt Pagano Apr 2018

Dynamic Values: Confronting And Capitalizing On Religious And Lgbtq Diversity, Wyatt Pagano

Marriott Student Review

No abstract provided.


Indicators Of Restaurant Success, Dallin Williams Apr 2018

Indicators Of Restaurant Success, Dallin Williams

Marriott Student Review

In order to ensure the success of their business restaurants must take into account three key business attributes: 1) profitability, 2) liquidity, and 3) solvency. These attributes will be described as well as how they can be measured through accounting ratios. By tracking these ratios, restaurants can ensure their success by maintaining the ratios at safe levels; doing so will help restaurants identify and solve problems as they arise


Strategic Implications Of Blockchain, William R. Adams Apr 2018

Strategic Implications Of Blockchain, William R. Adams

Marriott Student Review

This thesis introduces blockchain, the underlying technology of cryptocurrencies such as Bitcoin, and discusses how best to conceptualize it relative to other technologies. Following an explanation of the fundamentals of blockchain, also known as the distributed ledger, I identify the characteristics of the technology. Building upon blockchain’s inherent strengths and limitations, I explore potential business applications of blockchain. Finally, I recommend that leaders continue to track the development and adoption of blockchain technology, even if they decide that implementing it does not align with their organization’s strategy at present.


Business Mind To Business Owner: Finding Startup Success, Ammon Kou Apr 2018

Business Mind To Business Owner: Finding Startup Success, Ammon Kou

Marriott Student Review

Entrepreneurs face a host of challenges when starting a business. Three business owners share their experiences.


Executive Spotlight: Jesse Barnes, Highvista Strategies, Victoria Beecroft Apr 2018

Executive Spotlight: Jesse Barnes, Highvista Strategies, Victoria Beecroft

Marriott Student Review

No abstract provided.


Unpacking The Briefcase Of Business Aversion, Brooke Gledhill Apr 2018

Unpacking The Briefcase Of Business Aversion, Brooke Gledhill

Marriott Student Review

An editorial asserting that improved business skills across professions will lead to progress for individuals, organizations, and the global community.