Business Commons^™

Crisis Communication And Furloughed Hotel Frontline Employees’ Intention To Stay: The Role Of Perceived Organizational Support, Job Insecurity, And Job Affect, Tabitha A. Chapital

LSU New Orleans Theses and Dissertations

This study investigated furloughed hotel employee’s intention to stay (ITS), with their hotel and hotel industry, based upon the impact of crisis communication strategy, perceived organizational support (POS), job insecurity, and job affect following a crisis. A 2 (crisis communication strategy: apology vs. excuse) × 2 (POS: high vs. low) between subjects, factorial design was employed. The study found that apology strategy and high POS result in lower job insecurity among furloughed hotel employees. A negative correlation was also found between job insecurity and ITS with the hotel industry. These findings may support practical and theoretical implications for hoteliers, specifically …

Signature Pedagogy For Entrepreneurship Education: An Emerging Perspective, Ashley Gess, Eleonora Brivio, Gianluca De Leo

International Journal for Business Education

Entrepreneurial ways of thinking and doing intersect with the knowledge and skills that a global citizen needs to thrive. There is a robust body of scholarship that identifies core entrepreneurial skills however there is a dearth of evidence addressing how to successfully teach entrepreneurship. Using the lens of experiential learning, this qualitative study examines the surface, deep, and implicit structures of professional entrepreneurial culture toward revealing a meaningful, authentic pedagogical approach for entrepreneurship education. In order to achieve this outcome, researchers utilized a semi-structured comparable multiple-case study design to engage 19 incubated entrepreneurs in focus group interviews. A replication strategy …

Project-Based Pedagogy: The Client's Perspective, Wayne Aho, Wendy Cagle, Jon Marvel, Michael Smith, Edward Wright

International Journal for Business Education

Project-based experiential business education seeks to provide students with lessons that are meaningful, practical, and enduring. While previous research has sought to understand how students and faculty members react to such educational experiences, it is also important to understand the perceptions of the business clients who engage with programs employing project-based education. The aim of this study was to better understand the experiences of business clients with whom students engaged as part of an undergraduate business capstone course. Two hundred fifty-three previous clients were surveyed with a 22.4% response rate. Responses were subjected to content analysis to cluster replies into …

Promoting Employer Desired Competencies Through A Multiphased "Workgroup" Project, Ashly Smith

International Journal for Business Education

Employers and business leaders have long been advocating for the importance of career readiness skills like critical thinking/problem solving, information literacy, teamwork/collaboration, professionalism/work ethic, and oral/written communication (NACE, 2019; Partnership, 2008). While faculty and students see value in projects that develop these skills, such projects can be some of the most challenging to incorporate effectively into business courses (Chapman et al., 2010; Detmering & Johnson, 2012; Lee et al., 2016; Marks & O’Connor, 2013). This article reports on a multi-phase group project that aims to strengthen a selection of these employer-desired skills while ameliorating student concerns about the research process …

Stimulating Intrapreneurial Intentions With Digital Business Training In The Vet Sector: The Potential Of Massive Open Online Courses, Christian Friedl

International Journal for Business Education

It has become imperative to stimulate and support employees to behave entrepreneurially within organizations (intrapreneurship). However, little is known about how digital, massive, and scalable business education and training formats such as massive open online course (MOOCs) can contribute to vocational and educational training (VET) in general, and to nurture intrapreneurial behavior and corresponding intentions in specific. Therefore, the purpose of this paper is to explore the potential effect of a MOOC on intrapreneurial intentions of learners.
Data were acquired from 412 employees taking a MOOC on intrapreneurship for constructs embedded in the theory of planned behavior, tailored to the …

Cultivating Financial Literacy Through Secondary School Economics Education: Access To Powerful Knowledge, Emanuel Mizzi

International Journal for Business Education

‘Powerful knowledge’ is disciplinary knowledge that when learned, empowers students to make decisions in a way that will influence their lives in a positive way (Young, 2008). In this paper, the researcher employs this construct to explore the financial literacy education arising from studying secondary school economics. It emerges from the author’s research aimed at exploring teaching and learning in secondary school Maltese economics classrooms. The underlying conceptual framework for this study is critical realism. The study design consisted of interviewing and observing 14 economics teachers, together with four focus groups interviews with students. Data were analyzed by employing thematic …

Internships As Clinical Rotations In Business: Enhancing Access And Options, Faye W. Gilbert, Jason Harkins, Pankaj Agrrawal, Taylor Ashley

International Journal for Business Education

Internships are high impact practices that offer work experiences and provide advantages for participating undergraduate students and for the talent acquisition efforts of firms. While research consistently documents the benefits of internships as a transformative experience, access and outcomes may vary for students and for underserved populations. Limitations of internships can include lack of access to enough positions as well as inadequate interactions between undergraduate students, firms, and faculty members in business programs. The purpose of this article is to describe an approach to enhancing access to internships on a larger scale with greater variety. Protocols found in clinical rotations …

Application Of Optimization Techniques In Corporate Cash Management, Venkateswara Reddy Dondeti

Theses and Dissertations in Business Administration

For any individual person or firm, there is a trade-off between carrying too much or too little cash on hand to meet the day-to-day transactions demand for cash. The BAT model, named after three eminent economists, Baumol, Allais, and Tobin, is the foundation for almost all cash management models in use today. The goal of the BAT model is to minimize the total costs involving the brokerage fees and the opportunity cost of interest lost on the cash held on hand. The brokerage fees are incurred in connection with the transactions for liquidating securities and converting them into cash. The …

Duty To Address Climate Change Litigation Risks For Australian Energy Companies—Policy And Governance Issues, Prafula Pearce

Research outputs 2014 to 2021

The transition from fossil fuels to renewable energy requires cooperation from all, including corporations, shareholders, and institutional investors. The purpose of this paper is to explore climate change litigation risks for Australian energy companies and investors from a policy and governance perspective. Companies are increasingly reporting their climate policies to satisfy their shareholders and investor demands. In addition, the government and judiciary are making laws and decisions to support the Paris Agreement. This paper explores whether company directors can and, in some cases, should be considering the impact of climate change litigation risks on their business, or else risk breaching …

The Antecedents, Consequences, And Mediating Role Of Workload Among Chinese Courier Drivers, Haitao Wen, Hongduo Sun, Sebastian Kummer, Ben Farr-Wharton, David M. Herold

Research outputs 2014 to 2021

The growth of e-commerce in China can be regarded as a significant factor in the increase in occupational stress and the voluntary turnover of courier drivers. This paper aims to investigate selected occupational stress factors behind the turnover intentions of Chinese courier drivers. Using data from 229 couriers employed at the largest delivery companies in China, this study applies structural equation modelling to investigate not only the direct relationships between job-stress factors and turnover intentions but also the extent to which workload indirectly mediates turnover intentions among couriers. The results indicate that a combination of high workload with social stressors …

An Enabling Environment For Asset Management Through Public Policy: The Benefits Of Standardization And Application To The Water Sector, Tiffany Batac, Kerry Brown, Rita Salgado Brito, Iain Cranston, Tetsuya Mizutani

Research outputs 2014 to 2021

Water services—including urban water supply, wastewater, and stormwater services—are essential to society and critical for protecting human health and the well-being of communities. Goal 6 of the United Nations (UN) Sustainable Development Goals (SDGs) recognizes this importance and aims to “ensure availability and sustainable management of water and sanitation for all.” Despite progress, the UN reports billions of people still lack water and sanitation services. Many governments around the world face the challenge of balancing between investment in new assets, programs, and services and providing the required funding for repair and replacement of existing water assets. This paper argues infrastructure …

Examining The Extent Of And Determinants For Sustainability Assurance Quality: The Role Of Audit Committees, Rashid Zaman, Muhammad Bilal Farooq, Fahad Khalid, Zeeshan Mahmood

Research outputs 2014 to 2021

This study examines the extent of and determinants for sustainability assurance quality. Data comprise sustainability assurance statements published by the top 100 listed companies in Australia and New Zealand from 2017 to 2019. The findings indicate that Australian companies lead their New Zealand counterparts in sustainability assurance. Although sustainability reporting has risen, assurance rates remain significantly low. Accountants dominate the market, and companies prefer to use their own auditors for sustainability assurance work. Sustainability assurance quality is poor and does not vary significantly among Australian and New Zealand companies. Low-quality sustainability assurance plays a limited role in mitigating potential stakeholder–agency …

Leaders’ Strategies For Motivating The Millennial Generation To Sustain High Levels Of Performance, Juan Alvarez

Walden Dissertations and Doctoral Studies

Failure to identify and implement strategies to address the needs of the Millennial workforce can lead to a decrease in productivity in the organization. The increasing number of Millennials in the workforce creates a challenge for many business leaders in maintaining or surpassing the productivity levels found in organizations where the baby boomer employees are the majority. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore the strategies that warehouse supervisors use to enable Millennial employees to maintain or surpass productivity levels in organizations. Interviews were conducted with six warehouse supervisors who had …

Identifying Incident Casual Factors To Improve Aviation Transportation Safety: Proposing A Deep Learning Approach, Tianxi Dong, Q. Yang, N. Ebadi, X. R. Luo, P. Rad

School of Business Faculty Research

Aviation is a complicated transportation system, and safety is of paramount importance because aircraft failure often involves casualties. Prevention is clearly the best strategy for aviation transportation safety. Learning from past incident data to prevent potential accidents from happening has proved to be a successful approach. To prevent potential safety hazards and make effective prevention plans, aviation safety experts identify primary and contributing factors from incident reports. However, safety experts’ review processes have become prohibitively expensive nowadays. The number of incident reports is increasing rapidly due to the acceleration of advances in information technologies and the growth of the commercial …

Feedback Loops At Use In Non-Profit Organizations, Chantal Guerra

Capstone Projects and Master's Theses

Community Bridges serves clients of all ages across Santa Cruz County through ten programs which address the needs of clients across different life stages. Serving a diverse change of client population it can become difficult to ensure client satisfaction and the agency mission is being fulfilled across all programs. The lack of a benchmark to measure overall client satisfaction does not allow for the agency to measure for discrepancies and build on continuous quality improvement. This capstone project will create a high quality client feedback loop that creates a centralized survey for the ten programs of Community Bridges. This will …

Factors Affecting Irs Audit Rate Probability: Empirical Evidence From Rgv Region, Issack Guyo

Theses and Dissertations

IRS tax audits are intended to curb tax evasion; however, they are costly to conduct and have negative impacts on taxpayers. The purpose of this study is to find out factors that lead to high IRS audit rate in a region from the perspective of the Rio Grande Valley (RGV). Relationship between IRS tax audit rate and determinants of tax evasion identified by Davis, Cebula, & Boylan (2020) among others are studied. A regression analysis is conducted on the regions scores on poverty rate, demography, unemployment rate and general level of education with the IRS audit rate. The results suggest …

Evaluation Of Recommended Modular Email Building Approaches, Palak Sadhwani

Electronic Theses, Projects, and Dissertations

Customer relationship management acts as the backbone of marketing. For any company marketing is the most important sector to promote a company and attract customers. Email marketing is one of the most effective ways of digital marketing. However, the cost of design and development is time consuming and redundant. Marketers and project managers are frequently unassertive about how to solve these issues. Although there are blogs, articles and services available for marketing email development, the lack of research in the effectiveness of email building architecture bolsters the need for this study. The project presents an architecture that modularizes the way …

Practical Studies Of Brand Management Based On The Factor Of Consumer Values, Ke Chen,

Dissertations and Theses Collection (Open Access)

2021 will be the final year of the centenary goal of “building a moderately prosperous society in all respects”. Looking back over the past century, China has not only witnessed an increase in national income, but also ushered in abundant changes in social culture and people's spiritual world, and completed the transformation from a traditional single homogeneous cultural society to a flexible and diverse heterogeneous cultural society. In this process, brands become the product of values change and multicultural shock, and consumers shop not only to meet the needs of material functions, but also to express their personal values. To …

Toward The Micro-Foundations Of Environmental Sustainability: Fostering Pro-Environmental Behavior Among Employees To Boost Corporate Environmental Performance In The United Arab Emirates, Tareq Zaal Al-Ali

Dissertations

Today, the world is still struggling to find ways to control pollution, greenhouse gas emissions, and climate change. Consequently, environmental sustainability has become an essential concept in the global business environment. This study examined the factors that can influence the environmental sustainability performance of organizations. While previous studies have examined the role of regulatory frameworks, industry standards, innovation, and the use of clean technologies in achieving environmental sustainability, little attention has been paid to the role of employees in improving a company's environmental performance. This study examined how employees' pro-environmental beliefs and behaviors are triggered in the workplace. It then …

Sales Application Engineer Turnover Intentions: An Exploration Of Education, Age And Job Tenure Through The Met-Expectations Perspective, William Kelley

Theses and Dissertations

Both individually and in combination, globalization and the increasing use of information technology are creating unrelenting competitive pressures on organizations once protected by distance (Porter, 1999; Porter & Millar, 1985; Narus & Anderson, 1985; Boyle, 1996). These once-protected firms, historically operating in competitive landscapes limited to local firms, now compete with organizations located across state lines and oceans. In order to compete and survive, firms must adjust to the new competitive dynamics wrought by these changes (Teece, 2000). As knowledge has been identified as one of the most important sources of competitive advantage (Drucker, 1999) and profitability (Grant, 1991), this …

The Impact Of A Transformational Leader On Employees Displaying Organizational Citizenship Behavior In Two Medium-Sized Customer Support Organizations, Jameen Heleena Mathews

Theses and Dissertations

This narrative analysis study explored the relationship between transformational leadership styles and employees exhibiting discretionary behaviors related to performance in an organization. The study investigated the relationship between transformational leadership and its impact on employee discretionary behavior, the impact that transformational leadership has on the employee, and the organization's overall performance. It investigated whether or not there are any specific dimensions of transformational leadership that influence organizational citizenship behavior in customer support organizations. Understanding how a transformational leader behaves and interacts with employees in an organization is important when considering its contribution to employee performance and workplace behaviors. As employers …

Organizational Effectiveness In Women-Owned Small Businesses Within The Defense Sector Of Northern Alabama: A Case Study Approach, Kerry Shurron Prowell

Theses and Dissertations

Research into how human capital influences organizational effectiveness in WOSBs as they pursue government contracts is lacking. Understanding the impact of human capital upon organizational effectiveness in WOSBs may also help in recognizing how knowledge and skills contribute to the firm's ability to secure a government contract. Using the case study method, the influence of human capital on organizational effectiveness in WOSBs seeking government contracts is a phenomenon this study explored. Firstly, this research has discovered the importance of knowledge within human capital as a contributor to core competencies; furthermore, this finding was meaningfully observed through the lived experiences of …

Practical Wisdom As An Adaptive Algorithm For Leadership: Integrating Eastern And Western Perspectives To Navigate Complexity And Uncertainty, Mai P. Trinh, Elizabeth A. Castillo

Management Faculty Publications

In this paper, we integrate Eastern and Western perspectives of practical wisdom to answer the question, how can practical wisdom transfer across cultural boundaries in a world of increasing interconnection? We describe key properties of practical wisdom in early Western and Eastern schools of thoughts and explain how the concept of practical wisdom in ancient philosophy aligns with modern-day complex system science. We identify seven qualities of complex adaptive systems as a universal pattern that underlies both Eastern and Western perspectives. From these qualities, we develop an integrated conceptual framework of practical wisdom as factors both internal and external to …

Integration Of Blockchain Technology Into Automobiles To Prevent And Study The Causes Of Accidents, John Kim

Electronic Theses, Projects, and Dissertations

Automobile collisions occur daily. We now live in an information-driven world, one where technology is quickly evolving. Blockchain technology can change the automotive industry, the safety of the motoring public and its surrounding environment by incorporating this vast array of information. It can place safety and efficiency at the forefront to pedestrians, public establishments, and provide public agencies with pertinent information securely and efficiently. Other industries where Blockchain technology has been effective in are as follows: supply chain management, logistics, and banking. This paper reviews some statistical information regarding automobile collisions, Blockchain technology, Smart Contracts, Smart Cities; assesses the feasibility …

Practice Enterprises In Times Of Distance Learning: The Impact And Consequences Of The Covid-19 Pandemic To The Collaboration Of Practice Enterprises, Theresa Feuchter, Gernot Dreisiebner, Elisabeth Riebenbauer, Ph.D., Michaela Stock

International Journal for Business Education

The aim of this paper is to outline the consequences which arise from the digital transformation of the multidimensional teaching and learning setting of practice enterprises and to discuss how digital collaboration of students can be supported during the COVID-19 pandemic. As an evolutionary moment also in the field of education, one can consider the experiences of COVID-19 as a catalyst for digital transformation and distance learning in education. How digital collaboration can be fostered in times of distance learning is shown by using the example of business simulations such as practice enterprises (PE). While previously this multidimensional teaching and …

Supply Chain In Library: A Bibliometric Analysis, Ria Arifianti, Abdurrahman Rahim Thaha, Taharuddin Taharuddin

Library Philosophy and Practice (e-journal)

The research objective of this paper is to identify and map supply chain research in a library. This study conducted a bibliometric analysis using the Scopus electronic database. The article search is done by filtering search results in the system and manual exploration to get relevant articles. The collected articles are processed with the VOSviewer application to obtain research mapping results. A total of 81 articles were obtained from 1999 to 2021, with an increasing trend in the number of articles each year. The United States and China are the most productive countries in this field. Three cluster topics were …

Lean Application: An Assessment Of 5s On Employee Attitudes And Productivity, Nickolaos Dimitrios Karvounis

STEMPS Theses & Dissertations

This study examines the effect of the implementation of 5S on employee attitudes and productivity in an Asian based facility of a global manufacturing company. Utilizing an assessment of the 5S implementation in various areas of the facility and organizational performance data for each of those areas, a non-experimental, causal comparative approach is used to analyze the impact. The study concluded that statistically significant improvements from the implementation of 5S were found both in quality and product cost for this facility; however, the study also found statistical significance where the implementation of 5S led to a decrease in performance and …

J Mich Dent Assoc December 2021

The Journal of the Michigan Dental Association

Every month, The Journal of the Michigan Dental Association brings news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. No publication reaches more Michigan dentists!

In this issue, the reader will find the following original content:

• Two cover stories presenting perspectives from both ends of the practice life continuum: “Starting Your Practice Life” and “Preparing for Retirement”.
• A feature article, “What Happened in Vegas Became ADA Policy”.
• A feature article, “An Oversight Corrected: 2020 MDA Life Members Recognized”.
• The 2021 Author/Title Index to the Journal of the Michigan Dental Association. …

Enabling Sustainable Organizational Change: A Case Of Cognitive Diversity In The Automotive Industry, Tonja Blom, Yvonne Du Plessis, Hamid H. Kazeroony

International Journal of Applied Management and Technology

In diverse societies such as South Africa, organizations continue to face inclusion challenges when implementing change. This study proposes a different method and new dimension of diversity management within the cognitive diversity construct, namely human niche theory, to tackle the diversity dilemma of exclusivity. The research question asked whether human niche theory, as a defined concept within cognitive diversity, could be utilized by managers to enable inclusion and promote sustainable organizational change implementation. Conceptually, this paper relates human niche theory to seven themes in the change process, namely, communication, training, motivation, resources, control, monitoring, and feedback. An exploratory single case …

A Critical Discourse Analysis To Explain The Failure Of Bop Strategies, Nancy E. Landrum

School of Environmental Sustainability: Faculty Publications and Other Works

Purpose – This paper aims to highlight differences between business and non-business literature regarding base of the pyramid (BoP) and subsistence contexts and reveal discourse’s powerful role in influencing goals, solutions and outcomes.

Design/methodology/approach – This paper uses critical discourse analysis to review a convenience sample of business versus non-business literature on the BoP and subsistence contexts.

Findings – Discourse used in business literature on the BoP is oriented toward hegemonic Western capitalist approaches that result in the depletion of resources, resource inequalities, poverty and increased consumption, dependence and environmental degradation and, therefore, cannot alleviate poverty.

Research limitations/implications – There …