Business Commons^™

Internet Adoption In The Public Sector, Demo Solaru

Student Scholarship

In recent years, corporations, government, academia and individuals have devised different ways to use the Internet as a messaging, transaction and service delivery mechanism. In the public sector, the applications designed to serve the public has come to be known collectively as "e-Government", an acronym for electronic government. The applications of e-Government vary according to the focus of the federal, state or local entities that invest in them. While much information is available about the potential for e-Government and "success stories" from early attempts, very little is available in significant detail about the technology adoption process itself. Professionals involved in …

Out Of The Mouths Of Leaders...A Comparative Study Of Nonprofit And For-Profit Leadership Approaches As Manifested In Annual Management Letters, Susan Mctiernan Gillen

Student Scholarship

Understanding the varied approaches to leadership remains an ongoing challenge, especially as it relates to different sorts of organizations. Of particular interest are the specific considerations to which leaders pay attention. The managment letter, contained in the annual reports of both for-profit and nonprofit organizations, reveal the nature of many of these considerations. This paper examines the management letters contained in the annual reports of for-profit and nonprofit organizations in order to discern the major differences and similarities between the approaches for for-profit and nonprofit leaders. Through this research a number of themes emerge that lead to general conclusions regarding …

The Role Of Residual Income Management Systems (Eva) In Shaping The Outcome Of Businesses In Cyclic Markets €“ Part 2 Quantitative Research, Gregory F. Milzcik

Student Scholarship

A variety of research (Wallace, 1997; Biddle, 1998; Glassman, 1999) shows the commonly held belief that management incentive systems influence the business decisions of company managers. However, given the wide-ranging business models in use today, as well as the changing economic conditions over time, it is entirely possible and likely that there will be differences in the effectiveness of incentive systems on company performance. More specifically, what is the role of incentive systems based on residual income (RI) in shaping business performance in companies operating in cyclic markets? Using quantitative research techniques, this study compares traditional and RI based incentive …

Balancing The Dynamic Tension Between Traditional Nonprofit Management And Social Entrepreneurship, Michael G. Stull

Student Scholarship

With the challenges facing the nonprofit sector in the United States--increasing competition, decreased funding sources, and rising demand for services--nonprofit organizations must make significant adaptations to continue playing an effective role in society. One of those adaptations--social entrepreneurship--has emerged as a creative response to the new demands facing nonprofits. This ethnographic study of a nonprofit family services organization investigated how both traditional and social entrepreneurship approaches were used and how the dynamic tension between these differing approaches is balanced. The data presented suggest that traditional management and social entrepreneurship approaches can be blended through a "continuum of practice," and the …

The Implications Of Mentoring Programs On Employee Career Development And Retention In Selected Manufacturing Industries In Central Indiana, Frederick B. Asay

All-Inclusive List of Electronic Theses and Dissertations

This study was designed to compare and contrast the advantages and disadvantages of mentoring programs and determine the extent that mentoring programs facilitate employee career development and retention. This study was focused specifically on manufacturing industries of selected standard industrial codes (SIC) in Central Indiana. By identifying the advantages and disadvantages of mentoring programs the researcher was able to recommend that manufacturing industries consider implementing a mentoring program if one is not currently in place. A questionnaire and interviews were used to collect the data for the study. The sample population for the study consisted of 100 randomly selected manufacturing …

Inter-Cultural Service Encounters: The Mechanism Underlying The Effect Of Cultural Distance On Customer Service Satisfaction, C. Fritz Reichert

Student Scholarship

In our global economy where companies are often required to serve customers of many different cultures, there is a need to understand how culture affects service satisfaction. In this paper the author presents a model and hypotheses for understanding the mechanism underlying the effect of cultural distance between the customer and the service provider on service satisfaction when a service failure is encountered. The model synthesizes the type of service failure, the context in which the service is provided, the customer's cultural disposition, and the customer's attribution processes. The model and hypotheses are tested using a quasiexperimental, web-based research design …

A Telecommuter Program For Second To None, Inc., Michael J. Postma

Honors Theses

Telecommuting, or working from a remote location, is a very popular idea that has gained growing support from employees and companies over the past decade. The opportunity to stay home and do work appeals to employees, and the ability to reduce overhead costs appeals to the company. Developing a program that outlines how this arrangement would take place is vital. Outlined are a few of the components that should be included in this type of arrangement.

First, the telecommuter situation will be on a trial basis for a predetermined amount of time. The company or the employee has the right …

International Advertising And The Use Of The Sex Appeal: Acceptance Of Sex Appeal In China, Katie Hunt

Theses and Dissertations

China is the most populated country in the world. With a population of over a billion people, it is an attractive market to many companies. However, China has traditionally been a market that was difficult to access due to its communist government and strict regulations. In 1978, China began changing the economy from a centrally planned system to a more market-oriented economy. By 2001, "China stood as the second largest economy in the world after the U.S., measured on a purchasing power parity basis" (World Factbook, 2002). China is a strong business partner with the U.S.; 21% of China's exports …

At Your Service - Spring 2003, Nova Southeastern University

Business Services: At Your Service

No abstract provided.

An Evaluation Of Lawlike Generalizations In Relationship Marketing: Method And Application, Wolfgang Hinck

Theses and Dissertations - UTB/UTPA

The purpose of this dissertation is to evaluate lawlike generalizations in relationship marketing (RM) and their contribution to the scholarly advancement of the marketing discipline. The current lack of such systematic evaluation is of significance not only because the contribution to progress constitutes a general requirement for all research streams in marketing, but also because an evaluation would solve the ongoing discussion about the substance and role of RM.

As a requirement for the evaluation, necessary and collectively sufficient criteria for lawlike generalizations have to be identified and operationalized. Because the marketing discipline lacks both a commonly agreed-upon set of …

Visualizing The Stochastic Calculus Of Option Pricing With Excel And Vba, Tom Arnold, Stephen C. Henry

Finance Faculty Publications

Stochastic calculus, part calculus and part statistics, is an integral part of option pricing that can be intimidating. By developing the statistical nature of stochastic processes and introducing Monte Carlo simulation using Microsoft Excel, this paper develops a visualization of how stochastic processes are evaluated using Ito's lemma and integral calculus. Ultimately, the Black-Scholes (1973) option pricing equation is the natural result.

2003 Faculty Senate Meeting Minutes And Supplementary Materials, Spring, Morehead State University. Faculty Senate.

Faculty Senate Records

Faculty Senate Meeting Minutes and Supplementary Materials for the Spring of 2003.

New Paradigms In Scm Learning: The Nitl Experience, Edward Sweeney

Practitioner Journals

No abstract provided.

2003-03-11, Morehead State University. Board Of Regents.

Morehead State Board of Regents Agenda Books and Meeting Minutes

No abstract provided.

Cio Lateral Influence Behaviors: Gaining Peers' Commitment To Strategic Information Systems, Harvey Enns, Sid L. Huff, Christopher A. Higgins

MIS/OM/DS Faculty Publications

In order to develop and bring to fruition strategic information systems (SIS) projects, chief information officers (CIOs) must be able to effectively influence their peers. This research examines the relationship between CIO influence behaviors and the successfulness of influence outcomes, utilizing a revised model initially developed by Yukl (1994). Focused interviews were first conducted with CIOs and their peers to gain insights into the phenomenon. A survey instrument was then developed and distributed to a sample of CIO and peer executive pairs to gather data with which to test a research model. A total of 69 pairs of surveys were …

Aligning Capital Investment Decisions With The Balanced Scorecard, Andra Gumbus, Bridget Lyons, Dorothy E. Bellhouse

WCBT Faculty Publications

The Balanced Scorecard (BSC) has evolved from a measurement tool to a strategic management tool used by thousands of organizations. The Balanced Scorecard has proven to be a powerful tool in translating strategy into action in the for-profit sector and has recently been adopted by increasing numbers of not-for-profit organizations as well.

University of Bridgeport Hospital, part of the Yale-New Haven Health System, has been using the BSC for over three years to effectively translate strategy into dayto-day operations. The hospital has also linked the capital budgeting process to the BSC to ensure that resource allocation is aligned with strategic …

Wto: Expectations And Realities, Krishna Kumar

Management Dynamics

No abstract provided.

Class Distinctions For The Global Economy, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

No abstract provided.

Fisheries Statutory Management Authority Inquiry Background Paper, H. G. Brayford

Fisheries Management Papers

The objective of this paper is to provide factual background to the issues that are likely to be relevant to the Advisory Committee’s considerations and to the interests of stakeholders. It also pulls together relevant reference material and experiences from within WA and from other fisheries jurisdictions in Australia.

An Investigation Of Leader-Member Exchange, Organizational Justice And Performance, Terri A. Scandura Phd, Manuel J. Tejeda

Management Faculty Articles and Papers

Recently, the concept of organizational justice has been employed to re-examine the Leader-member exchange (LMX) literature. LMX, and three forms of justice (distributive, procedural and interactional) examined using a sample of N = 275 leader-member dyads. Results indicated procedural justice moderates the relationship between LMX and performance.

2002-2003 Financial Summary, Morehead State University. Budget & Financial Planning Office.

Morehead State University Financial Summaries Archive

2002-2003 Financial Summary of Morehead State University.

Top Management Team Heterogeneity And Sme Export Performance: Investigating The Role Of Environmental Uncertainty, Franz T. Lohrke, Geralyn Mcclure Franklin, Vinay Kothari

Faculty Publications

Research has generally found that firms competing in high uncertainty environments gain advantages from having diverse (heterogeneous) management teams (TMTs). Employing a national survey of 70 small- and medium-sized enterprises (SMEs), the present study examined whether TM T heterogeneity in functional background, international work experience, and foreign language proficiency had a stronger relationship with export performance for firms competing in high than those competing in low uncertainty environments. Results were generally weak when market and industry factors contributing to uncertainty were examined separately; however, additional analysis showed that the hypothesized relationship did exist when uncertainty was measured employing both factors …

An Analysis Of The Readability Of The Md&As Of Small, Medium, & Large Revenue Generating Cities, Shannon Lutz, Treba Marsh, Lucille Montondon

Faculty Publications

Studies assessing the annual reports of publicly held corporations have shown mixed results in regard to the readability levels of those reports. Recently, the Governmental Accounting Standards Board adopted GASB 33, 34, and 35 in which specific guidelines are outlined for the reporting of governmental entities. Are the Comprehensive Annual Financial Reports (annual reports) of the governmental entities understandable to the average user?

This study argues that the Managements Discussion and Analysis, the summary portion of the governmental annual report, is not understandable to the average reader. The sample was equally divided among small, medium, and large revenue-generating cities that …

2003-2004 Operating Budget, Morehead State University. Budget & Financial Planning Office.

Morehead State University Operating Budgets Archive

2003-2004 Operating Budget of Morehead State University.

A Study Of Washington Mutual A Formidible Competitor In The Southern California Market, Margaret Mary Boni

Theses Digitization Project

This project examines the Southern California and Inland Empire banking environment during the period from 1992 to 1997. It includes an analysis of Washington Mutual's market strategy, and financial strategy for entering this fiercely competitive environment. Washington Mutual's competitive advantages and weaknesses will be analyzed to understand its approach to capturing strong market presence.

Banking Programs For Employer Clusters The Benefits Of A Territory Based Sale Program, Ana Elsa Montes

Theses Digitization Project

The purpose of this project is to gain a better understandng of the sales opportunities available to credit unions through business-to-business relationship selling. This cluster-based approach will focus on techniques and tactics to increase sales. The project differentiates the market by companies in Riverside and San Bernardino Counties, referred to as the Inland Empire. The project will reveal the benefits of instituting a territory based sales program similar to Arrowhead Credit Union's that encourages sales professionals to learn about their region's nuances. More importantly, it addresses the advantages of relationship selling over numbers based selling.

Logistics In The Inland Empire, Zeynep Selen Sarper

Theses Digitization Project

The Inland Empire offers many advantages for business. This project documents how the Inland Empire is a suitable area to start and grow a business due to its reasonable space and labor costs, educated work force, infrastructure advantages and easy accessibility to freeways, ports, railroads and airports.

Sinar Harapan: A Business Plan For A Home Improvement Company, Ali Yamin

Theses Digitization Project

This business plan for expanding a home improvement company emphasizes: attracting more customers to increase sales; establishing new companies such as contractors, distributors, and wholesalers; and leading the market for home improvement goods and construction materials in Lampung.

Communication And Management In A Traditional Chinese/Thai Poultry Company, Nattakan Rasatapana

Theses Digitization Project

In Thailand a Chinese poultry company employs a traditional Chinese management style which is a didactic syle of leadership. While the company has dramatically grown in the last twenty years, the management structure has not changed to accomodate the organization's growth. The company is experiencing increased turnover and high absenteeism. The purpose of this study is to identify the threats and weaknesses facing the company in terms of decision making, job descriptions, and communication and management structure.

Methods And Techniques For Valuation Of Patents, Charles David Dunbar

Theses Digitization Project

The goal of this project is to compare and contrast four different techniques used to valuate a company's Intellectual Property (IP); specifically a patent portfolio.