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Full-Text Articles in Business

Building Sustainable Organizational Capital: The Global Leadership Challenge, Khadija Al Arkoubi, Elizabeth Davis Jan 2013

Building Sustainable Organizational Capital: The Global Leadership Challenge, Khadija Al Arkoubi, Elizabeth Davis

Management Faculty Publications

Building social capital (SC) is increasingly recognized as essential for organizational and social growth. However, there is a scant amount of literature on how leaders are expected to develop SC as an individual and organizational competence. While this article develops new frameworks for both SC and global leadership (GL), it offers practical suggestions to practitioners in human resource development and management on how they can set up strategies for developing both GL and SC.


Guidebook To Creating A Collaborative Environment Between Airport Operations And Maintenance, James C. Delong, Steve Wareham, John Duval, Hana Rocek, Lori Beckman, Jaime Guillen, Jane D. Parent, Rose Agnew, Steve Loper, Michael Nichols, Kenzie Rodriguez Jan 2013

Guidebook To Creating A Collaborative Environment Between Airport Operations And Maintenance, James C. Delong, Steve Wareham, John Duval, Hana Rocek, Lori Beckman, Jaime Guillen, Jane D. Parent, Rose Agnew, Steve Loper, Michael Nichols, Kenzie Rodriguez

Management Faculty Publications

ACRP Report 92: Guidebook to Creating a Collaborative Environment Between Airport Operations and Maintenance provides tools and strategies that can be used to increase and improve collaboration between operations and maintenance staffs at airports. The tools include exercises, case studies, and other resources. The report also provides methods to identify warning signs of collaboration issues between operations and maintenance staffs. This guidebook will be useful to front-line supervisors, managers, or senior leaders who wish to increase or improve collaboration between operations and maintenance departments. The tools and strategies are applicable to be applied with other departments as well.


The Reality Of Digital Currency As A Financial Medium Of Exchange, Dale H. Shao, Lawrence Shao, Ralph E. Mckinney, Duane C. Rosenlieb Jan 2013

The Reality Of Digital Currency As A Financial Medium Of Exchange, Dale H. Shao, Lawrence Shao, Ralph E. Mckinney, Duane C. Rosenlieb

Management Faculty Research

This paper presents a discussion of the requirements for the long term acceptance of digital currency as a financial medium of exchange through the examination of fundamental criteria associated with common tender and the examination of selected digital currencies. According to the U.S. Treasury, digital currencies are subject to regulation if that digital currency has a substitutive purpose for facilitating exchanging goods and services (Financial Crimes Enforcement Network, 2013). Although governments can place stipulations on currencies, users of common tender, such as digital currencies, expect at least three basic privileges for a digital currency to evolve from conception to realization. …


Challenges And Opportunities In Business Higher Education, Dale H. Shao, Lawrence Shao, Ralph E. Mckinney Jan 2013

Challenges And Opportunities In Business Higher Education, Dale H. Shao, Lawrence Shao, Ralph E. Mckinney

Management Faculty Research

The catchphrase “Today’s Challenges Lead to Tomorrow’s Opportunities” succinctly describes the environment currently relevant to the area of business higher education. The future of business higher education in the 21st Century will involve dramatic changes that will lead to a vastly different business education environment than we have today. By recognizing opportunities and preparing strategies to embrace these changes, business schools will be better able to prepare for what lies ahead. There will be new opportunities to try strategic initiatives that could not have been previously attempted. Business schools must look for new alternatives and utilize a proactive approach for …


Framework For Communication, Certified Equity Professionals Institute, Terri L. Griffith Jan 2013

Framework For Communication, Certified Equity Professionals Institute, Terri L. Griffith

Management & Entrepreneurship

Communication of appropriate information and employee understanding are both required to achieve the best return on investment for equity compensation. There are three major steps to providing communication that is likely to be understood as presented: • Assessment of the situation • Combination of media and message • Follow-on evaluation of the communication's effectiveness


The Five Practices Of Exemplary Leadership: How Ordinary People Make Extraordinary Things Happen, James M. Kouzes, Barry Z. Posner Jan 2013

The Five Practices Of Exemplary Leadership: How Ordinary People Make Extraordinary Things Happen, James M. Kouzes, Barry Z. Posner

Management & Entrepreneurship

Our leadership framework has its origins in a research project we, the authors, began in 1983. We wanted to know what people did when they were at their "personal best" in leading others. We devised a Personal-Best Leadership Experience Survey consisting of 38-item open-ended questions. In our initial research, we collected and analysed more than 550 of these surveys, each requiring 1 to 2 hours to complete. We reviewed an additional 80 short-form versions of the questionnaire and conducted 42 in-depth interviews. A thematic analysis of the leadership cases revealed clusters of behaviors that we identified as the Five Practices …


Has Supply Chain Management Lost Its Relevance?, Natalie Descheres Jan 2013

Has Supply Chain Management Lost Its Relevance?, Natalie Descheres

Books/Book chapters

The context of business has changed dramatically over the last 15 years. The definition of need satisfaction, the shift from “dot to web” competition and the embedding of the organisation into a wider political and societal environment has transformed SCM contributions and the meaning of work for employees. Interdependence must evolve from the do-it-alone approach and yet the ashes are not proving fertile ground. In many ways, traditional models of management have not kept up with the changes and are taken aback by the complexity that surrounds us. Complexity is however not a feature of our world, but one of …


When Do (And Don’T) Normative Appeals Influence Sustainable Consumer Behaviors?, Katherine White, Bonnie Simpson Jan 2013

When Do (And Don’T) Normative Appeals Influence Sustainable Consumer Behaviors?, Katherine White, Bonnie Simpson

Management and Organizational Studies Publications

The authors explore how injunctive appeals (i.e., highlighting what others think one should do), descriptive appeals (i.e., highlighting what others are doing), and benefit appeals (i.e., highlighting the benefits of the action) can encourage consumers to engage in relatively unfamiliar sustainable behaviors such as “grasscycling” and composting. Across one field study and three laboratory studies, the authors demonstrate that the effectiveness of the appeal type depends on whether the individual or collective level of the self is activated. When the collective level of self is activated, injunctive and descriptive normative appeals are most effective, whereas benefit appeals are less effective …


The Use Of Management Control Systems To Formulate And Implement Csr Strategy: A Levers Of Control Perspective, Diane-Laure Arjaliès, Julia Mundy Jan 2013

The Use Of Management Control Systems To Formulate And Implement Csr Strategy: A Levers Of Control Perspective, Diane-Laure Arjaliès, Julia Mundy

Business Publications

Little is known about the role of management control systems (MCS) in managing the strategic processes that underpin Corporate Social Responsibility (CSR). To enhance our understanding of this phenomenon, this study employs Simons’ (1995) levers of control framework to explore how organizations leverage MCS in different ways in order to drive strategic renewal and trigger organizational change while simultaneously supporting society’s broader sustainability agenda. Drawing on data gathered from France’s largest listed companies – members of the CAC 40 – we provide insights into the structures and processes that companies employ to design, implement and monitor their CSR strategy. In …


Lead-Time Quotation When Customers Are Sensitive To Reputation, Susan A. Slotnick Jan 2013

Lead-Time Quotation When Customers Are Sensitive To Reputation, Susan A. Slotnick

Business Faculty Publications

Firms consider a variety of factors when making lead-time promises, including current shop status and the size of the incoming order. The profit-maximising model presented in this paper is the first to include reputation effects explicitly in a lend-time optimisation model. Reputation is considered to be the lasting effect on the market of a firm's delivery performance over time, and so it affects the future as well as the current profits. The model is complicated, and a counter-example demonstrates that qualitative monotonicity results are not obtainable. A computational study explores the relationships between shop status, order size, reputation, market characteristics …


Subordinate-Supervisor Demographic And Perceived Value Similarity: Relationships To Subordinate Perceptions Of Organizational Justice, Charles Levi Wells, Iv Jan 2013

Subordinate-Supervisor Demographic And Perceived Value Similarity: Relationships To Subordinate Perceptions Of Organizational Justice, Charles Levi Wells, Iv

Wayne State University Dissertations

The purpose of this study was to examine the empirical relationship between subordinate-supervisor demographic and value similarity with subordinate perceptions of organizational justice using three structural equation models. The first model indicated that subordinate-supervisor demographic and value similarity were directly related to subordinate perceptions of organizational justice (Direct Model). The second model indicated that subordinate perceived value similarity with their supervisor mediated the relationship between the subordinate-supervisor demographic similarity and subordinate perceptions of organizational justice (Mediated Model). The last model indicated subordinate perceived value similarity with their supervisor moderated the relationship between subordinate-supervisor demographic similarity and subordinate perceptions of organizational …


Online Course Evaluations Response Rates, Faruk Guder, Mary Malliaris Jan 2013

Online Course Evaluations Response Rates, Faruk Guder, Mary Malliaris

Information Systems and Operations Management: Faculty Publications & Other Works

This paper studies the reasons for low response rates in online evaluations. Survey data are collected from the students to understand factors that might affect student participation in the course evaluation process. When course evaluations were opened to the student body, an email announcement was sent to all students, and a reminder email was sent a week later. Our study showed that participation rates increased not only when emails were sent, but also when faculty used in-class time to emphasize the importance of completing the evaluations.


Hare And Tortoise: How Do Price Change Patterns Affect Propensity To Book, Zhuoyang Li Jan 2013

Hare And Tortoise: How Do Price Change Patterns Affect Propensity To Book, Zhuoyang Li

Open Access Theses

With an increasing using of online booking, hotel room rate changing information becomes nearly transparent to consumers. And this trend encourages deal-seeking consumer behaviors, which are based on price change information. So hotels can influence consumers' propensity to book through managing price changes. The present study aims at examining consumers' propensity to book in a more realistic context by introducing two conditions: different price changing patterns and interaction between price-moving trends and price patterns. It is important for hotel managers to understand the impact of different price change trends and patterns because price changes can directly affect consumer perception and …


Exploring Best Practice Skills To Predict Uncertainties In Venture Capital Investment Decision-Making, David Arthur Blum Jan 2013

Exploring Best Practice Skills To Predict Uncertainties In Venture Capital Investment Decision-Making, David Arthur Blum

Presidential Alumni Research Dissemination Award

Algae biodiesel is the sole sustainable and abundant transportation fuel source that can replace petrol diesel use; however, high competition and economic uncertainties exist, influencing independent venture capital decision making. Technology, market, management, and government action uncertainties influence competition and economic uncertainties in the venture capital industry. The purpose of this qualitative case study was to identify the best practice skills at IVC firms to predict uncertainty between early and late funding stages. The basis of the study was real options theory, a framework used to evaluate and understand the economic and competition uncertainties inherent in natural resource investment and …


Regional Jet Aircraft Competitiveness: Challenges And Opportunities, Tamilla Curtis, Dawna L. Rhoades, Blaise P. Waguespack Jr. Jan 2013

Regional Jet Aircraft Competitiveness: Challenges And Opportunities, Tamilla Curtis, Dawna L. Rhoades, Blaise P. Waguespack Jr.

Management, Marketing and Operations - Daytona Beach

The regional jet aircraft is a unique market niche. Particularly suitable for providing capacity in the 30 to 90 seat range, these jets are often used to connect smaller airports to network carrier hubs, as well as to fill in during slow periods. The market is currently dominated by two manufacturers: Brazil's Embraer and Canada's Bombardier. Due to the nature of the global aircraft industry, Embraer and Bombardier are largely dependent on the international sale of their aircraft for steady revenue streams. Orders and deliveries of aircraft with fewer than 100 seats have grown rapidly over the past ten years. …


Hire For Personality, Train For Skill: The Relationship Between Cognitive And Non-Cognitive Human Capital, Desired Employee Behaviors, And Performance, Brian Martinson Jan 2013

Hire For Personality, Train For Skill: The Relationship Between Cognitive And Non-Cognitive Human Capital, Desired Employee Behaviors, And Performance, Brian Martinson

Management Dissertations - Archive

This study proposes to examine the relationship between cognitive and noncognitive human capital and work performance as mediated by desired employee behaviors. The study will also explore the moderating effects of high performance work practices (HPWPs) on this relationship. The goal of this study is to explain the distal relationship between human capital and firm performance through the more proximal relationship of the human resources practices used to manage human capital by activating individual employee behaviors. The study uses the individual level inputs of knowledge, skills, abilities, personality, and values, combined with application of HPWPs to test a set of …


Tmt Characteristics That Position Family Firms For Success: Examining The Effects Of Human Capital, Non-Familiness, Entrepreneurial Orientation, And Transactive Memory Systems, Drake Stevenson Mullens Jan 2013

Tmt Characteristics That Position Family Firms For Success: Examining The Effects Of Human Capital, Non-Familiness, Entrepreneurial Orientation, And Transactive Memory Systems, Drake Stevenson Mullens

Management Dissertations - Archive

Entrepreneurship is critical to family firm growth, profitability, and survival (Zahra 2005); however, entrepreneurship remains understudied in the family business context (Zahra and Sharma, 2004). Limited extant research suggests family firms act less entrepreneurially than their non-family counterparts but performance enhancements result from entrepreneurial actions (Litz and Klesen, 2001). Consequently, I explored the effects of human capital and non-familiness in the top management team on the group's transactive memory system (Wegner, 1987) and the organization's entrepreneurial orientation. In my sample, human capital in the top management team was positively related to the team's transactive memory system. Similarly, human capital was …


Appreciative Inquiry Summits And Organizational Knowledge Creation: A Social Systems Perspective, Emi Makino Jan 2013

Appreciative Inquiry Summits And Organizational Knowledge Creation: A Social Systems Perspective, Emi Makino

CGU Theses & Dissertations

The purpose of this exploratory study is to develop alternative models for analyzing the systems dynamics of a large group conference format called appreciative inquiry (AI) summits. I apply Luhmann’s social systems theory to the strategizing activities of AI summits to examine how this particular format is capable of generating organizational knowledge. An AI summit is a strategic planning conference in which hundreds of internal and external stakeholders collectively design the future of the organization through structured activities. It applies the principles of AI, a consulting method used in organizational development that attends to the positive aspects of an organization …


Annual Report 2012-2013, Houston Academy Of Medicine-Texas Medical Center Library Jan 2013

Annual Report 2012-2013, Houston Academy Of Medicine-Texas Medical Center Library

Annual Reports: 1943 - Present

This file contains the Annual Report for the library from 2012-2013.


The Effect Of National Culture On Entrepreneurs’ Networks: A Comparison Of The Mena Region And Denmark, Hadia Fakhreldin, Hazbo Skoko, Maryam Cheraghi Jan 2013

The Effect Of National Culture On Entrepreneurs’ Networks: A Comparison Of The Mena Region And Denmark, Hadia Fakhreldin, Hazbo Skoko, Maryam Cheraghi

Business Administration

This study examines the effect of cultural variables on entrepreneurs’ networks in the Middle East and North Africa (MENA) region countries and Denmark. Using data collected by the GEM surveys and clustered for the purpose of this research, analysis is undertaken on the effect of cultural variables on entrepreneurs’ private networks in addition to their work, professional, market and international networks. The major cultural contrast in the empirical analysis is between Denmark and the MENA countries. Traditionalism dominates in the MENA region while secular-rationalism pervades Denmark: trust is widespread in Denmark, but more limited to family members in MENA; and …


Perils And Profits: A Reexamination Of The Link Between Profitability And Safety In U.S. Aviation, Peter M. Madsen Jan 2013

Perils And Profits: A Reexamination Of The Link Between Profitability And Safety In U.S. Aviation, Peter M. Madsen

Faculty Publications

In many industries, for-profit business organizations make decisions that critically impact the safety of their employees and the public. Managers in such organizations often argue that there is no trade-off between profitability and safety because “safety is good business.” However, prior studies examining the profitability–safety relationship report inconsistent and conflicting results. In the present study, the author reexamines this issue, building on insights into managerial risk taking from the behavioral theory of the firm and hypothesizing that the slope of the profitability–safety relationship reaches an inflection point at the organizational profitability aspiration. Using data from the U.S. airline industry, the …


Managing Inventory In Global Supply Chains Facing Port-Of-Entry Disruption Risks, Alan Erera, Maciek Nowak, Chelsea White Jan 2013

Managing Inventory In Global Supply Chains Facing Port-Of-Entry Disruption Risks, Alan Erera, Maciek Nowak, Chelsea White

Information Systems and Operations Management: Faculty Publications & Other Works

Ports-of-entry are critical components of the modern international supply chain infrastructure, particularly container seaports and airfreight hubs. The potential operational and economic impact resulting from their temporary closure is unknown, but is widely believed to be very significant. This paper investigates one aspect of this potential impact, focusing specifically on the use of supply chain inventory as a risk mitigation strategy for a one supplier, one customer system in which goods are transported through a port-of-entry subject to temporary closures. Closure likelihood and duration are modeled using a completely observed, exogenous Markov chain. Order lead times are dependent on the …


Individual Human Capital And Performance: An Empirical Study In Thailand, Pakorn Sujchaphong Jan 2013

Individual Human Capital And Performance: An Empirical Study In Thailand, Pakorn Sujchaphong

Business Administration Dissertations - Archive

According to the resource-based view of the firm, human capital is a source of sustained competitive advantage of the firm (McMahan, Virick, & Wright, 1999; Wright & McMahan, 1992; Wright, McMahan, & McWilliams, 1994; Wright & McMahan, 2011). Based on micro-foundations, it is essential that one must begin with and understand the individuals that make up the organization before exploring it at the organizational level (Felin & Foss, 2005; Wright & McMahan, 2011). Hence, this study focuses on the individual level of human capital. The first research question of this study is "How does human capital affect the performance of …


Tribe Quarterly: The Making And Marketing Of An Independent Niche Magazine, Marcus Arman Jan 2013

Tribe Quarterly: The Making And Marketing Of An Independent Niche Magazine, Marcus Arman

Whittier Scholars Program

This project is a descriptive insight into the process of creating Tribe Quarterly, a magazine focused on different subcultures and "tribes".


Ham-Tmc Library Strategic Plan - Fy 2013-16, Houston Academy Of Medicine-Texas Medical Center Library Jan 2013

Ham-Tmc Library Strategic Plan - Fy 2013-16, Houston Academy Of Medicine-Texas Medical Center Library

Strategic Plans

No abstract provided.


Building Social Capital Through Events: Some Insights From The Gathering, Ziene Mottiar, Bernadette Quinn, Theresa Ryan Jan 2013

Building Social Capital Through Events: Some Insights From The Gathering, Ziene Mottiar, Bernadette Quinn, Theresa Ryan

Conference papers

No abstract provided.


Lean Distribution Concept, Constructs And Practices, Amr Mahfouz, Amr Arisha Jan 2013

Lean Distribution Concept, Constructs And Practices, Amr Mahfouz, Amr Arisha

Conference papers

In today’s competitive market, applying lean thinking provides supply chain with the ability to produce and deliver products in a timely and cost effective manner. To date, little research addressed lean distribution concept as an effective approach for improving supply chains. This caused a level of ambiguity regarding the concept’s dimensional structure and its practices. This paper aims to explore the antecedents of lean distribution concept and identify its constructs and practices using a data driven analytical approach (i.e. exploratory factor analysis). Findings show that enhancing communication with customers, optimising transportation activity, people participating in problem-solving procedures and increasing the …


Participation In Decision Making As A Property Of Complex Adaptive Systems: Developing And Testing A Measure, Ruth A. Anderson, Donde Plowman, Kirsten Corazzini, Pi-Ching Hsieh, Hui Fang Su, Lawrence R. Landerman, Reuben R. Mcdaniel Jan 2013

Participation In Decision Making As A Property Of Complex Adaptive Systems: Developing And Testing A Measure, Ruth A. Anderson, Donde Plowman, Kirsten Corazzini, Pi-Ching Hsieh, Hui Fang Su, Lawrence R. Landerman, Reuben R. Mcdaniel

Department of Management: Faculty Publications

Objectives. To (1) describe participation in decision-making as a systems-level property of complex adaptive systems and (2) present empirical evidence of reliability and validity of a corresponding measure. Method. Study 1 was a mail survey of a single respondent (administrators or directors of nursing) in each of 197 nursing homes. Study 2 was a field study using random, proportionally stratified sampling procedure that included 195 organizations with 3,968 respondents. Analysis. In Study 1, we analyzed the data to reduce the number of scale items and establish initial reliability and validity. In Study 2, we strengthened the psychometric test using a …


A Management Dashboard Model For Supply Chain Cost Estimations, Brad Masters Jan 2013

A Management Dashboard Model For Supply Chain Cost Estimations, Brad Masters

Business Administration Dissertations - Archive

As many organizations are unable to alter existing accounting systems for an Activity Based-type costing requirement, a "Dashboard" Costing Model is proposed. The model will 1) empirically verify management assumptions regarding actual Supply Chain costs, 2) satisfy management's objectives for acceptable accuracy and simplicity and 3) contribute to the current body of research by providing alternative methods of estimating Supply Chain costs within the Transaction Cost Economics framework. Future studies can expand upon this costing methodology, and test its applicability with other organizations in other industries for accuracy improvement and refinement.


Empathy During Times Of Crisis And Corporate Reputation, Ann T. Gallagher Jan 2013

Empathy During Times Of Crisis And Corporate Reputation, Ann T. Gallagher

Communication & Leadership Dissertations and Theses

How an organization responds to victims is central to crisis communication management and protecting organizational reputation. While there is significant literature about best practices for crisis response, one area which has not been explored is the relationship of empathic communication and corporate reputation during times of conflict. This study examined this relationship through a study of the British Petroleum Gulf Oil crisis of 2010. The qualitative study used focus groups with working professionals and personal interviews with communication experts. The research is grounded in Coombs’ (1998) Situational Crisis Communication Theory (SCCT), and Benoit’s (1977) image restoration theory, which is used …