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Assessment Of Community College Shared Governance: The Relationship Between Shared Governance And Institutional Performance, Shalee Hodgson

Doctorate in Education

Community colleges rely on shared governance to connect the people closest to institutional work, administrators, faculty, and staff, with the decisions that shape it. However, the relationship between shared governance and institutional performance remains underexamined, and the role of staff in particular has received limited scholarly attention. This qualitative case study examined employee perceptions of shared governance and institutional performance at one community college in the northwestern United States, exploring how shared governance supported institutional effectiveness and how the college sustained its assessment through committee operations and the strategic planning process. Data were collected through document review and semi-structured interviews …

Organizational Culture During The Era Of A Black Swan: A Phenomenological Examination Of New Hire Sales Training Within A Medical Diagnostic Company, Maelyn Zweben Lessard

Theses and Dissertations

Traditional sales training in a medical diagnostic organization takes place in multiple locations over the period of many months. New hires attend classes with a set group of other new hire employees establishing a cohort. It is the responsibility of the sales training department and the new hire’s direct supervisor to incorporate training into the organizations culture. This is done by bringing the new hire into the corporate office and, through the months of training, exposing the new hire to leadership, support functions, manufacturing, and multiple departments that will support their job moving forward. COVID-19 created a rapid market increase …

A Par Reflection: The Power Of Teacher Voice, Anna Marie Warren

Electronic Theses and Dissertations

Teacher voice is missing in systemic change. This PAR study explored some of the barriers in education today that prevent teachers from using their voices and the leadership skills needed to empower teachers to use their voices in change processes. The study was implemented on two secondary school campuses with two teams of PAR researchers. Data were collected using a triangulation of PAR forms, journal reflections, and Likert surveys. While identifying barriers hindering teachers from using their voice, the qualitative study also aimed to provide a platform where teachers could express and use their voice to cause change in their …

Chs Country Operations’ International Business Strategy, Robert A. Lloyd

Journal of the North American Management Society

In 2012, U.S.-based CHS Country Operations executed their first steps in an international business strategy with the acquisition of Canadian agriculture retail company, DynAgra. In 2014 they purchased more retail locations from CPS and Viterra, and in the time since these international acquisitions, management at CHS has worked to bring the company’s core values and business culture to their new employees, customers, and market. Through a qualitative analysis of the company through interviews with key stakeholders in the acquisition and operation of the Canadian assets, a case study is formed to better understand the overall international business strategy of CHS …

Distinctiveness In Hospital Safety And Security, Jimmy Reid Rollins Jr.

Doctor of Education Dissertations

The purpose of this research was to understand leadership and how these ideas feed into a professional dynamic of employee behavior, organizational leadership, motivation, and workplace culture, and how there is a real human interest as employees excel, grow, mature, and become better individuals.

Participants in this study were employees of a regional health organization and employed with the job title of public safety officer, public safety supervisor, or public safety administrator. This research used a mixed methodology approach in an explanatory design. A survey was completed followed by one on one interviews.

Conducting research into the safety and security …

Teacher Retention, Perceptions, And Attitudes Toward Job Satisfaction And Culture At Central Elementary School, Talia Dottin

Doctor of Education Dissertations

This study’s purpose was to investigate teacher retention at Central Elementary School by identifying, studying, and considering the reasons connected to teacher perceptions and attitudes as it relates to job (dis)satisfaction since turnover rates can be the deciding factor. The evidence collected in this study may profit educators in the near future by having a clearer understanding of the needs and possible challenges faced by high teacher turnover rates. These results and performance data will help to make recommendations and deliver the appropriate strategies and solutions to prevent teachers from leaving. The participants in this study volunteered to fill out …

Factors Influencing The Development Of A Successful Cybersecurity Culture, Queen E. Booker, Carl M. Rebman Jr.

School of Business: Faculty Scholarship

All organizations are susceptible to the risks of cyberattacks. Protecting an organization's data and technology is crucial as such systems are frequent targets of attacks from those seeking to gain personal benefit or destroy the organization. Specifically, these external actors either hold an organization’s data for ransom or they disrupt the organization’s system by either shutting it down or changing the way the system runs. Literature has indicated that organizations can address and minimize threats and attacks is to develop a cybersecurity culture through implementation of intentional factors designed specifically to build such a culture. This paper examines the results …

A Holistic Approach To Creating Cultures Of Quality Excellence Within Higher Education Institutions In North Carolina, Natalie Aman

All-Inclusive List of Electronic Theses and Dissertations

This paper first seeks to identify cultural factors of faculty, staff, and students within Higher Education Intuitions (HEI) and then understand how those factors affect the individual as well as the overall larger population of all studied groups to create cultures of quality excellence. Secondary data collected from government databases was used for the research. The independent variables included cultural factors for each stakeholder and the dependent variables included satisfaction levels of each stakeholder. Faculty and staff independent cultural variables included Performance Management, Supervisor/Department Chair Effectiveness, Communication & Collaboration, Diversity, Inclusion & Belonging, and Mission and Pride. The dependent variable …

Sustainability Matters: Advocating For The Establishment And Continuation Of Peer-Led Team Learning, A.E. Dreyfuss

Publications and Research

The successful dissemination of the Peer-Led Team Learning (PLTL) model at multiple institutions of higher education, in the United States and other countries, is reflected in the number of publications (see www.pltlis.org). However, many PLTL campus programs are no longer active or exist. This may be due, more recently, to the COVID pandemic and its disruptions. Historically, programs no longer exist because grant funding that supported the initiative ended; other reasons include the promotion, retirement, or even death of the practitioners whose work championing their PLTL program ended. What can sustain a campus PLTL program so that its benefits …

Teachers’ And Principals’ Perceptions Of Factors That Contribute To The Success Of Blue-Ribbon Schools, Ana Mendoza, Don Jones, Daniella Varela, Linda Challoo

Administrative Issues Journal

Creating and sustaining an organizational culture that contributes to high academic achievement is frequently a problem in schools. This basic qualitative study explored measures implemented in thriving campus cultures and effective leadership on those campuses by interviewing principals and teachers in Blue Ribbon Schools. The study focused on principals’ and leaders’ perceptions of three different campuses in South Texas. The study selected schools that have been awarded Blue Ribbon campus designation in 2019 to explore factors that contributed to these campuses’ success. The study drew perceptions from three principals and four teachers from two different districts in the Rio Grande …

Improving Internal Communication In An Asia-Pacific International School, Erin Gillespie

The Dissertation in Practice at Western University

This organizational improvement plan presents a continuous organizational change approach that addresses communication issues between leadership and two culturally distinct departments, the Anglo Western and European, in an established Asia-Pacific international school. Communication is valued in the school’s strategic vision of raising the profile of its European culture. However, communication from leadership to Anglo Western teachers concerning how to support the European department remains an area of inaction throughout the organization. The organizational improvement plan explores internal communication between leadership and teachers by drawing on the theoretical concepts of organizational learning theory and transformational leadership to facilitate change and address …

Understanding Modern Drivers Of The Employee Experience In Healthcare, Antonio Pangallo, Tim Atwell, Kristi Roe, Adrienne Boissy

Patient Experience Journal

Employee engagement has been considered the guiding metric to convey the health, loyalty, and performance of the healthcare workforce. However, the pandemic created new challenges and stimulated deeper conversations around remote work, systemic racism, inclusivity, trust, well-being, and mental illness, which calls into question whether engagement alone is enough. Using an employee experience model deployed in other industries, we identified key drivers of six employee experience (EX) outcomes. We conducted a panel study with close to 5,000 nurses and physicians to identify and prioritize current key drivers specific to the healthcare employee experience. Relative weights analyses suggest that being treated …

Emotional Experiences Of Muslim Americans Regarding The Intolerance Displayed By Non-Muslims, Munder Abderrazzaq

Journal of Sustainable Social Impact

Muslims in the United States report experiencing unequal treatment and racial profiling from non-Muslims. Recent literature (Simon et al., 2018) suggests the need for further research on the intolerance displayed by majority members from the point of view of minority members in the United States. The unwillingness or refusal to respect or tolerate individuals from a different social group or minority groups, who hold beliefs that are contrary to one’s own, is referred to as intolerance. The display of intolerance among members of different cultural and religious backgrounds can hinder the discovery of new information needed to promote positive social …

Organizational Culture In Schools: The Impact Of Positive Culture On Staff Retention At Vista Charter Academy, Karrie Elizabeth Munster

Dissertations

No abstract provided.

From Liability To Asset: A Large Health System’S Approach To Transforming Hospital Food, Sven Gierlinger, Bruno Tison, Nicole Giammarinaro

Patient Experience Journal

Historically, hospitals are infamous for poor food quality. Valuing food as a tenant of health and well-being, Northwell Health, New York’s largest healthcare system, is transforming its hospital food program to become an asset and market competition differentiator. By focusing on structure, workforce, procurement and process, Northwell has improved patient experience performance “Quality of Food” by 61 percentile rank points within three years with minimal impact on budgetary cost.

Experience Framework

This article is associated with the Environment & Hospitality lens of The Beryl Institute Experience Framework (https://www.theberylinstitute.org/ExperienceFramework).

• Access other PXJ articles related to this lens.
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Hickory Nut Gap Farm Culture Change, Stacia Harris

Education Projects

Organizational culture is crucial to success yet incredibly difficult to thoroughly understand and, when needed, change. This mixed methods study examined the specific culture at Hickory Nut Gap Farm to better define challenges and opportunities for growth and improvement. Using data and published research on organizational culture, this consultancy yielded custom strategies to help Hickory Nut Gap Farm create a consistent culture and also address other specific challenges revealed through research.

A Framework Of Leadership Cultural Dimensions In Outsourced Projects, Donnette Noble Ph.D., Ganesh Vaidyanathan

Leadership Faculty Publications

Outsourced projects are implemented often in environments that are impacted by factors that are internal and external to a firm. One key factor that impacts the success of outsourced projects is corporate culture. This paper explores how corporate culture impacts outsourced projects and what factors of corporate culture influence outsourced projects. We formulate a framework of key cultural dimensions in outsourced projects to help business and Information Technology leaders understand and mitigate cultural issues in outsourced projects.

Transformational It Leaders And Digital Innovation: The Moderating Effect Of Formal It Governance, Linda M. Pittenger, Nicholas Berente, James Gaskin

Faculty Publications

Does formal IT governance encourage innovation in the traditional domains of the IT function at the expense of new forms of “digital” innovation? We report on a study of 158 IT managers and leaders to understand the conditions under which transformational IT leadership can drive innovation in traditional forms of IT, as well as in the emerging “digital” domain. We find that highly formal IT governance practices can reduce ability of transformational IT managers and leaders to innovate in both domains, and this effect is greater for digital innovation. In stable cultures the moderation effect was strengthened, while insignificant in …

Strategies Human Resource And Line Managers Use To Reduce Workplace Bullying, Gregory James Brown

Walden Dissertations and Doctoral Studies

Workplace bullying is a growing problem that costs companies billions of dollars each year. Human resource leaders who do not employ strategies to reduce workplace bullying may experience poor organizational performance and high turnover rates. Grounded in the organizational culture workplace bullying model, the purpose of this multiple case study was to explore strategies human resource and line managers (HRLM) use to reduce workplace bullying. Participants were five HRLM who managed programs that successfully reduced workplace bullying in Michigan. Data were collected from semistructured interviews and a review of archival documents. Yin’s five-phase analytic cycle was used to guide the …

Reframing Leadership Narratives Through The African American Lens, Marion Missy Mcgee

Antioch University Dissertations & Theses

Reframing Leadership Narratives through the African American Lens explores the context-rich experiences of Black Museum executives to challenge dominant cultural perspectives of what constitutes a leader. Using critical narrative discourse analysis, this research foregrounds under-told narratives and reveals the leadership practices used to proliferate Black Museums to contrast the lack of racially diverse perspectives in the pedagogy of leadership studies. This was accomplished by investigating the origin stories of African American executives using organizational leadership and social movement theories as analytical lenses for making sense of leaders’ tactics and strategies. Commentary from Black Museum leaders were interspersed with sentiments of …

Locating Uncertainty In Hospital Leader Sensemaking And Sensegiving Of Organizational Change: A Single Case Study, Sara E. Barry

Antioch University Dissertations & Theses

Leaders planning strategic change face significant ambiguity and uncertainty due to the complex, fast-paced, and volatile nature of organizational life. What one leader sees as an opportunity, another may view as a threat depending on their past experiences, their existing mental models, and their perceptions of uncertainty. Sensemaking and sensegiving theories provide a framework for how leaders retrospectively make sense of new and disorienting information through recursive cycles of interpretation, action, and learning, and seek to influence the meaning-making of others towards a shared vision of the strategic change. Despite decades of research using these theories, studies have yet to …

The Emergence Of A Texas Collaboration To Improve Well-Being In Learning Health Systems, Toi B Harris, Anil Nanda, Lilit A Sargsyan, Wei-Jung A Chen, Jennifer G Christner

Faculty, Staff and Students Publications

Prior models of well-being have focused on resolving issues at different levels within a single institution. Changes over time in medicine have resulted in massive turnover and reduced clinical hours that portray a deficit-oriented system. As developments to improve purpose and professional satisfaction emerge, the Texas Medical Association Committee on Physician Health and Wellness (PHW) is committed to providing the vehicle for a statewide collaboration and illuminating the path forward.To describe the existing health and wellness resources in Texas academic medical centers and understand the gaps in resources and strategies for addressing the health and wellness needs in the medical …

Social Experiences Of Muslim Americans Regarding The Intolerance Displayed By Non-Muslims, Munder Abderrazzaq

Journal of Social, Behavioral, and Health Sciences

Non-Muslims in the United States have openly expressed their opposition regarding Muslim Americans, which has led to the racial profiling and unequal treatment of Muslim Americans. Literature regarding the intolerance displayed by majority members indicates a need for further research that explores the point of view of minorities in the United States. Intolerance is defined as the refusal and unwillingness to respect or tolerate persons of a different social group or members of minority groups who hold beliefs contrary to one’s own. The intolerance displayed among members of different religious and cultural backgrounds can limit the ability to discover new …

Profiles And Culture: Multi-Level Latent Profiles Based On Personality Traits And Facets And Profile Influences On Performance Outcomes Across Cultures, Weiwei Liu

Theses and Dissertations

Personality research has traditionally adopted a variable-centric approach but recently more studies have adopted a person-centric approach. A person-centric approach can provide additional insights in that it explores for multiple unobserved subgroups within a population and examines the extent to which relationships may differ across subgroups. The current study adds to this growing area in four ways. First, studies have attempted to identify common personality profiles, but results have been inconsistent and very few studies have examined work-relevant samples. The current study addresses this issue based on a large sample that is diverse in terms of industries, occupations, and countries. …

Implementing Culturally Diverse Strategies In Higher Education Classrooms, Christina M. Corona

Electronic Theses and Dissertations

Abstract

In this qualitative case study, the researcher determined how student cultural differences influenced Western Coastal University (WCU, pseudonym) faculty pedagogies within their courses. Additionally, the researcher clarified how WCU faculty described their understanding and awareness of culturally diverse teaching strategies. Further investigation also uncovered what successes and challenges professors faced when implementing culturally diverse strategies in the classroom and what differences they discovered in their teaching and student learning as a result. The researcher used in-depth interviews, artifact documents such as the WCU’s Diversity Rationale Statement and Strategic Plan, and course survey data. Three overarching themes emerged from the …

Exploring The Influences Of Culture On Hand-Hygiene Beliefs Of Foreign-Born Healthcare Workers, Sheila Blanche Davis

Walden Dissertations and Doctoral Studies

AbstractThe hand-hygiene practices of nonadherent health care workers (HCWs) are a major threat to patient safety and thus continue to be a concern for healthcare leaders and administrators worldwide. Healthcare-associated infections (HAIs), which are linked to HCWs' unclean hands, are prevalent throughout global healthcare settings. Global migration in the nursing profession and intercontinental travel among direct patient care providers make it challenging for healthcare leaders to sustain HCWs' adherence to hand-hygiene practices. The purpose of this grounded study was to explore the influence of the cultural beliefs about hand-hygiene practices of foreign-born HCWs. The theory of planned behavior was used …

Focus On Outcomes: Fostering Systemic Departmental Improvements, Daniel L. Reinholz, Mary E. Pilgrim, Amelia Stone-Johnson, Karen Falkenburg, Christopher Geanious, Courtney Ngai, Joel Christopher Corbo, Sarah B. Wise

To Improve the Academy: A Journal of Educational Development

This article describes how a focus on outcomes can be a tool for guiding systemic change. By focusing on positive outcomes to be achieved, a group can guide its collective efforts toward an ideal future rather than becoming fixated on individual problems to solve. While there is support for an outcome-guided approach in the literature on individual and organizational change, this approach has not been used extensively to support department-level changes in science, technology, engineering, and mathematics (STEM) education.

A Review Of Indiana's 1003(G) School Improvement Grants: Measuring Instructional Strategies, Data Use, And Culture, Cynthia L. Hurst

All-Inclusive List of Electronic Theses and Dissertations

The purpose of this quantitative study was to find differences based on student achievement outcomes on the implementation of instructional strategies, data use, and culture of schools in Indiana that received 1003(g) School Improvement Grants. This research study sorted 35 schools into three performance bands—high band, average band, and low band—in both English language arts and mathematics. Teachers from those schools were invited to respond to a surveys that looked at implementation of three focal areas: instructional strategies, data use, and culture. ANOVA tests were run on null hypothoses to find statistical signifance. There were no statistically significant findings between …

Advancing Workplace Diversity: Weathering The Storm To Create A Path Toward Diversity, Equity, And Inclusion, Lisa T. Toler

All Faculty and Staff Scholarship

The inherent culture communicated within an organization influences and affects the practices the organization takes, and, in turn, employee performance (Ritchie, 2000). The purpose of this book chapter is to identify what characteristics can bring visibility to the career experiences of Black, Indigenous, and People of Color (BIPOC) through a critical examination of the literature on organizational culture, leadership, and organizational behavior in the context of Diversity, Equity, and Inclusion (DEI). The resulting outcome of such an outlook on career experiences for the BIPOC community is important in creating and sustaining fair practices in diversity, equity, and inclusion in order …

When Culture And Change Collide In Higher Education: A Case Study At One University, Steven A. Petersen, Susan M. Bartel

Administrative Issues Journal

Leaders in higher education regularly find themselves at the intersection of change, torn between their institution’s history and culture, the intrinsic value of education, market needs, and the desires of alumni, current, and prospective students. Higher education is often labeled reluctant to change, and many believe any change initiative not aligned with the institution’s culture is almost certain to fail. This study provides evidence that leaders in higher education can implement change that is incongruent with organizational culture while maintaining harmony among the institution’s ideals and constituents. University X, a medium-sized, highly regarded public institution located in a rural area, …