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Leveraging The Dialectical Theory In Case Study Analysis: Genzyme's Ethical Dilemma, Andrei Duta
Leveraging The Dialectical Theory In Case Study Analysis: Genzyme's Ethical Dilemma, Andrei Duta
The Journal of Business, Entrepreneurship & the Law
This paper provides the theoretical framework for a case study that I share with students in my courses. The dialectical theory is used to analyze ethical conundrums pertaining to Genzyme, a successful bio-tech corporation based in Boston, Massachusetts that manufactures treatments for serious diseases such as kidney problems, immune diseases, and cancer. We discuss questions such as: is Genzyme acting unethically when averaging extremely high profit margins on drugs for rare diseases? Is the company taking advantage of the lack of pharmaceutical choices that patients have when addressing their ailments? The dialectical theory provides the framework and vocabulary for discussing, …
Change Factors Affecting Women In The Local Church, Kathy Pulley
Change Factors Affecting Women In The Local Church, Kathy Pulley
Leaven
No abstract provided.
The Federal Mediation And Conciliation Service: A Partner In International Conflict Prevention, Andrea Strimling
The Federal Mediation And Conciliation Service: A Partner In International Conflict Prevention, Andrea Strimling
Pepperdine Dispute Resolution Law Journal
The Federal Mediation and Conciliation Service ("FMCS"), an independent agency of the U.S. government with over a half-century of conflict management and institutional-development experience, is a valuable resource in U.S. efforts to prevent armed conflict and build the foundations for lasting security in the U.S. and around the world. Given the urgency and complexity of this challenge, the United States should identify, support, and leverage all appropriate resources for preventive diplomacy, including short-term operational prevention and long-term structural prevention. Through its International Program, FMCS has already made important contributions to both types of prevention, drawing on three strategic assets that …
Leadership And Management In Second Generation Medium-Size Family Businesses: A Comparative Study, Gonzalo Gonzalez-Serna
Leadership And Management In Second Generation Medium-Size Family Businesses: A Comparative Study, Gonzalo Gonzalez-Serna
Theses and Dissertations
A research study was conducted among 10 second generation owners of medium-size family businesses in Mexico to gain a better understanding of how their firms were founded and of how these business owners have succeeded in growing their companies and keeping their business alive for more than 40 years. Literature from leadership, management, and family business was reviewed to analyze the existing research on the topic. The literature review revealed that many authors have addressed similar issues, but from different perspectives. This study presents the experiences of a group of second generation business owners in great detail, focusing on their …
Romancing Organizational Leadership: A Study Of The Relationship Between Personality, Maturity, National Culture, And Romance Of Leadership In A Multinational Organization, Vu Nguyen Tran
Theses and Dissertations
Romance of Leadership is a disposition to over-attribute organizational and societal outcomes to the actions of senior level leaders. The greater the magnitude of the outcome, the stronger the belief that leadership is the most significant driving force behind that outcome. Strong believers are found to be more susceptible to the emergence of transformational and despotic leadership. The tendency to romanticize leadership cannot be eliminated but needs to be understood, accounted for, and hopefully managed, by aspiring leaders. This study found that romance of leadership is a pervasive and durable phenomenon that is rooted in human personality, and shaped by …
A Good Story Changes Everything, Daraunda Bryant
A Good Story Changes Everything, Daraunda Bryant
Theses and Dissertations
Although applied in organizational settings, storytelling is not commonly used or understood in change efforts. Furthermore, storytelling's impact on changing organizational culture has not been widely examined. This study therefore sought to answer the question: What is the effect of stories on culture change? Twenty-five participants (4 managers and 21 associates) completed one-on-one, in-person interviews prior to a storytelling workshop. All associates attended the storytelling workshop, followed by interviews of all four managers and four randomly selected associates regarding culture change. This study found that storytelling, in particular the storytelling workshop, influenced the behaviors and attitudes of organizational members and, …
Using Appreciative Inquiry In The 360-Degree Survey Feedback Process For Leaders, Aaron C. Herbert
Using Appreciative Inquiry In The 360-Degree Survey Feedback Process For Leaders, Aaron C. Herbert
Theses and Dissertations
This study identified how an appreciative 360-degree leader survey enhanced the feedback process for leaders. The qualitative study was conducted at a 1500-member Protestant church in Virginia. The two senior-most leaders (pastor and executive associate pastor) were evaluated by 10 subordinates. Examination of the impact of the appreciative process on the implementation and use of survey results identified risks, benefits, and suggested interventions. The study found that the appreciative process generally enhanced subordinates' willingness to participate, although some concerns did arise. Pastors and subordinates stated they did not have sufficient time to absorb the feedback or to identify deliberate action …
Understanding And Developing Use Of Self After Graduation, Hanina L. Stettin
Understanding And Developing Use Of Self After Graduation, Hanina L. Stettin
Theses and Dissertations
After graduation from a master's program, organization development (OD) practitioners are responsible for their own continued growth and learning. This research was conducted in order to provide the diverse, and relatively young, field of OD with some sense of (a) what methods practitioners are employing to develop and improve their Use of Self and (b) how they feel it helps them be better practitioners. The research was conducted in two stages. Firstly, alumni participated in an online survey gathering information about personal and professional practices. The data collected in the survey was enriched through second-stage research consisting of interviews with …
Attributes Of Asian American Senior Leaders Who Have Retained Their Cultural Identity And Been Successful In American Corporations, Maria Odiamar Racho
Attributes Of Asian American Senior Leaders Who Have Retained Their Cultural Identity And Been Successful In American Corporations, Maria Odiamar Racho
Theses and Dissertations
The purpose of this study is to understand the stories of Asian American senior leaders of Fortune 600 companies. The intent was to identify common attributes and experiences that could be used to help emerging leaders along their journeys and American corporations improve workplace environment and retention of top Asian American talent. Thirty-two Asian American senior leaders of Fortune 600 companies participated in an online questionnaire which included the Suinn-Lew Asian Self-Identity Acculturation (SL-ASIA) Scale. In addition, nine of those leaders were interviewed for stories and insights on the quantitative data. The findings uncovered that these leaders found a way …
An Exploratory Study Of Work-Related Imagined Interactions With Real-Life Coworkers, Paula Thompson
An Exploratory Study Of Work-Related Imagined Interactions With Real-Life Coworkers, Paula Thompson
Theses and Dissertations
Communication between individuals in social systems includes not only interpersonal, external acts of discourse, but also intrapersonal communications within each person's interior cognitive space. One type of intrapersonal communication, imagined interactions, involves mentally imagining communication encounters with others in an internal dialogue symbolic of real-life conversations. This research project explored the phenomenon of imagined interactions with real-life coworkers as a component of the interior work lives of working adults. The research question was: How do supervisors utilize imagined interactions to make sense of and manage workplace relationships? An existing survey instrument, the Survey of Imagined Interactions, was modified to limit …
A Phenomenological Study Of Selected California Small Business Founders' Motivational Paradigms, Jennifer M. Darling
A Phenomenological Study Of Selected California Small Business Founders' Motivational Paradigms, Jennifer M. Darling
Theses and Dissertations
Organizational vision has become an increasingly important tool in many professions. A founder's vision may permeate an organization's culture and have a lasting impact on how the organization is later run. Organizational vision is a tool that helps leaders create alignment within their organizations and provides flexibility for adaptation to the ever-changing marketplace. In order to facilitate this alignment, leaders often use various motivational techniques. Ideally, the motivational technique the leader selects best motivates his or her employees to act in alignment with the vision. How effective the founder is in selecting the most appropriate motivational technique may be contingent …
The Picture Memory Interference Test With Iranian Americans: Does First Language Impact Performance?, Shereen Kianmahd
The Picture Memory Interference Test With Iranian Americans: Does First Language Impact Performance?, Shereen Kianmahd
Theses and Dissertations
The purpose of this study was to examine the impact of first language on one's performance on the Picture Memory Interference Test (PMIT). This casual-comparative study examined if Iranian American students whose 1st language is Farsi performed differently from 1st language English-speaking Iranian American and monolingual English-speaking Caucasian students, after controlling for age and gender. To conduct this investigation, 103 Iranian American students who endorsed Farsi as their 1st language and English as their 2nd language were compared to a matched group of 103 monolingual English-speaking Caucasian students. Forty-four Iranian American students who endorsed 1st and 2nd language as English …
Developing Situation Awareness Capacity To Improve Executive Judgment And Decision Making Under Stress, Martha M. Batorski
Developing Situation Awareness Capacity To Improve Executive Judgment And Decision Making Under Stress, Martha M. Batorski
Theses and Dissertations
This study examined multiple factors that underlie a key component of leadership resilience, situation awareness (SA), and its role in executive judgment and decision making under stress. SA, researched for over 30 years in military and critical incident professions by researchers from the field of Naturalistic Decision Making (NDM), has increasing relevance to leaders in organizations, particularly those who are challenged by high uncertainty and accelerating change, traditionally addressed by the field of organization development (OD). The study specifically examines the Transcendental MeditationTM technique within the context of a 10-week intervention for developing SA capacity in emerging leaders (N …
Response To Instruction And Intervention: Teachers' Perceptions Of The Implementation In The Beaumont Unified School District As Measured By The Concerned [Sic] Based Adoption Model, Rebecca M. Salato
Theses and Dissertations
A school district in southern California mandated the implementation of Response to Intervention (RtI) in order to better meet the needs of all district students. RtI is a proven approach to ameliorating academic and behavioral difficulties. It provides a logical structure for allocating instructional resources to utilize research-based effective instructional practices, identify students with learning disabilities, and collaborate between general and special education to benefit all students. In order to continue to provide effective professional development for teachers and thus improve the chances of successful implementation, district administrators needed feedback about the process of implementation and concerns of teachers. The …
A Study Of Health Care Payment Organizations' Culture And Adaptability To Revolutionary Change, Susan Andree Hunt
A Study Of Health Care Payment Organizations' Culture And Adaptability To Revolutionary Change, Susan Andree Hunt
Theses and Dissertations
The U.S. health care system is in the midst of revolutionary change. Health care costs continue to rise, significant portions of the population remain uninsured, and government regulation is increasing. The culture of organizations influences their ability to change, and research demonstrates that those with the characteristics of learning organizations are most adaptable. This study sought to establish the characteristics of health care payment organizations and to determine how well these align with the characteristics of learning organizations. A survey was sent to 138 individuals employed by 79 organizations in multiple segments of the industry to obtain their perception of …
The Effect Of Middle School Athletic Participation On California Common Assessment Tests, Stephen M. Hawn
The Effect Of Middle School Athletic Participation On California Common Assessment Tests, Stephen M. Hawn
Theses and Dissertations
The purpose of this study is to examine the correlation between participation in middle school athletics and academic achievement and how this relationship may be impacted by gender and ethnicity. Scores from the cumulative California Standards Tests of 6th thru 8th graders were gathered and evaluated. The data used were from past years' scores that the school district provided for the researcher. The hypotheses formed were that a positive relationship could be found between middle school athletics participation and academic success. The participants in the study were students in 1 California middle schools located in Southern California. A literature review …
An Examination Of Talent Management Strategies For A Large Investor-Owned Utility Company: Facing The Market Pressures Of The 21st Century, Jeffrey Thrift
An Examination Of Talent Management Strategies For A Large Investor-Owned Utility Company: Facing The Market Pressures Of The 21st Century, Jeffrey Thrift
Theses and Dissertations
This phenomenological study focuses on the talent management strategies being administered by a large investor-owned utility company based out of Southern California. Talent management is linked to a host of activities involving planning for key leadership transitions within an organization. Talent is the force that drives business success and brings value to an organization. This study examines the workforce challenges facing this large investor-owned utility company, to determine how talent management strategies are being developed and deployed, in the wake of new market forces, shifting demographics, and the anticipated loss of institutional knowledge from the baby-boomer generation, the largest segment …
Exploring Cultural Intelligence: An Exploratory Study Of The Impact Of Cultural Intelligence On Team Effectiveness In A Multinational, Organization Development Graduate Program, Jack P. Schlafer
Theses and Dissertations
This exploratory study focused on the impact of cultural intelligence (CQ) on team effectiveness (TE) in a multinational, organization development graduate program. This field study included preliminary measures of both CQ and TE, an educational and focus group intervention for enhanced CQ skills, and post-CQ and TE reassessment. The results suggest that CQ skills, specifically Metacognitive CQ and Behavioral CQ, had a positive relationship on a team's ability to meet objectives and satisfy customers' needs in cross-cultural engagements. Curiously, Metacognitive CQ seemed to have diminished a team's ability to deliver results in a timely manner. Demographics such as age negatively …
Telling The Story: Teaching Leaders The Art Of Storytelling And Its Impact On Individuals And The Organization, Julie Jones O’Leary
Telling The Story: Teaching Leaders The Art Of Storytelling And Its Impact On Individuals And The Organization, Julie Jones O’Leary
Theses and Dissertations
There are many different approaches to communicating a story which engages and inspires the audience. The opportunity comes in teaching employees a framework to tell a story that influences outcomes. This study analyzed the effects of a storytelling class delivered to employees of a Fortune 500 organization. Data for the study was sourced from a mixed-method approach: archival interviews, class evaluations, and face-to-face interviews. These methods measured the participants' reaction to the training, evaluated the relevance to the job, and determined the impact of learning the art of telling a story. The findings showed participants reported improved confidence, strengthened relationships, …
Human And Relationship Capabilities In A Global Change Program, Elena Tran
Human And Relationship Capabilities In A Global Change Program, Elena Tran
Theses and Dissertations
This study examined human and relationship capabilities developed through a change program at an oil/gas exploration and production multinational organization. A convenience sample of 10 leaders and members of the change program were interviewed for the study. Although study participants were mixed in the assessment of the program's priority and the company's ability to deliver it successfully, the study found that the program most strongly developed capabilities related to leading and managing transformation and change, building infrastructure and process excellence, and developing critical skills and experience. Key program impacts reported were reducing risk, managing complexity, and better utilizing resources. Participants …
The Implementation Of An Appreciative Inquiry-Focused Strategic Planning In A Baptist Church, Akpene Ama Atiedu
The Implementation Of An Appreciative Inquiry-Focused Strategic Planning In A Baptist Church, Akpene Ama Atiedu
Theses and Dissertations
Strategic planning has become a viable process for many organizations over the last 60 years and is quickly becoming a common practice in faith-based organizations. Appreciative Inquiry as an approach to strategic planning has been found to be useful in organization development and change (Stavros, Cooperrider, & Kelley, 2003). However, few studies have looked at the application of an Appreciative Inquiry-focused strategic planning process in faith-based organizations. The purpose of this action research project was to design and implement a strategic planning process in a church using an Appreciative Inquiry approach. A triangulation of research methods (survey, direct observations, and …
Engaging Virtual Communities In Appreciative Innovation, Colleen N. Holt
Engaging Virtual Communities In Appreciative Innovation, Colleen N. Holt
Theses and Dissertations
Since the introduction of the Internet, cyber networks have expanded into new virtual worlds, demanding global cooperation across borders, cultures, time, and space. Social media platforms have enabled consumers to exert increasing influence over business and communities. This experimental research combined appreciative inquiry and design thinking, into a new five-phase, 6-week process (AI.d) and examined its use as a tool for innovative collaboration. Young adults from a globally dispersed spiritual community applied AI.d, using Facebook as a collaborative virtual space. Virtual interaction, collaboration, relationship, goal efficacy, skill building, and innovation were measured. Results were positive: resources were identified and used; …
Exploring Relationship Awareness In Organizational Change Using The Strength Deployment Inventory, Angie Burwell Kerr
Exploring Relationship Awareness In Organizational Change Using The Strength Deployment Inventory, Angie Burwell Kerr
Theses and Dissertations
Most planned approaches to organizational change specify a set of steps intended to apply to most change efforts, without recognizing contextual factors impacting the approach or the individual changes required to achieve organizational results. The purpose of this study was to determine if increasing personal awareness of self and others through the Strength Deployment Inventory may affect planned change actions, as well as individual thinking and beliefs about change. The study contributes to a greater understanding of a relationship-centered change model. The case study was conducted in the Organizational Effectiveness department of an insurance corporation. Differences in wants and needs …
Transitioning Organizations For Sustainability: Exploring The Intersection Of Sustainability, Worldview, And Organization Development, Jessica Bartenhagen
Transitioning Organizations For Sustainability: Exploring The Intersection Of Sustainability, Worldview, And Organization Development, Jessica Bartenhagen
Theses and Dissertations
Transitioning Organizations for Sustainability (TOS) is the practice of holistic organizational transformation in response to complex social, ecological, and economic challenges. This study examined the relationship between the worldview of organization development (OD) practitioners and their professional identity, particularly those practicing TOS. The study compared professional data with levels of agreement with the NEP Scale (Dunlap, Van Liere, Mertig & Jones, 2000). Data were collected through a survey of Pepperdine University MSOD affiliates and interviews with TOS practitioners. Current TOS practice, a future desire for TOS practice, a Master's level education, and a future-oriented outlook were shown to have some …
An Exploration Of The Accreditation Self-Study Process From The Perspectives Of Organizational Effectiveness, Troy Lee Roland
An Exploration Of The Accreditation Self-Study Process From The Perspectives Of Organizational Effectiveness, Troy Lee Roland
Theses and Dissertations
A total of 22 sanctions were issued in 2009 for noncompliance of the accreditation standards by the Junior College Division of the Western Association of Schools and Colleges (WASC). The most common reason for these sanctions is not conducting program reviews. Another major cause is for not integrating organizational planning or using assessment results, and not correcting institutional deficiencies with governing boards. Yet, despite these warnings, many institutions continue to receive such sanctions. Models for organizational effectiveness could help institutions of higher education prepare for and become compliant with accreditation standards. This case study involved the development of an assessment …
Systems Change: A Study Of Response To Intervention Model Implementation At Two Elementary School In Southern California, Nancy Teola Barker
Systems Change: A Study Of Response To Intervention Model Implementation At Two Elementary School In Southern California, Nancy Teola Barker
Theses and Dissertations
This qualitative comparative study examined three core components of RtI² implementation at two purposefully selected elementary schools in one county in Southern California. The researcher interviewed principals, teachers, and support staff regarding leadership attributes, skills and behaviors perceived as critical, professional development opportunities needed for, and the new roles for teachers and support staff in the implementation of the RtI² model at their particular site. The interviews revealed that the most critical behavior was a leader's knowledge of curriculum, instruction, and assessment. Five additional leadership behaviors were identified to a lesser degree. Four of these behaviors were identified as "second-order" …
Identity As The Foundation For Change In School Systems, Amy E. Scalia
Identity As The Foundation For Change In School Systems, Amy E. Scalia
Theses and Dissertations
Citizens, politicians, scholars, and educators agree that the nation's educational system is failing to serve our youth. Despite energy, resources, research, and readiness, schools remain unchanged and ineffective. This study builds on existing research in the corporate landscape about the role identity plays in an organization's capability to change. The school system has not made a distinct statement about what it stands for. The researcher hypothesized that a clear identity will better prepare the educational system and schools within it to implement change effectively. The study explored the question, "Does a clear identity better equip a school to implement change?" …
Exploring The Moral Underground: Self-Organizing Teachers In The Complex Adaptive System Of A School, Jennifer Moore
Exploring The Moral Underground: Self-Organizing Teachers In The Complex Adaptive System Of A School, Jennifer Moore
Theses and Dissertations
This study explored how and why teachers self-organize to help students living in poverty. Schools have characteristics of complex adaptive systems, the primary one being a capacity to change and adapt to its environment through self-organizing. The main focus of the study was how teachers in urban elementary schools create and utilize self-organizing to meet the needs of their students. The research investigated the experiences of teachers who help students living in poverty. This study highlighted committed, caring teachers breaking rules and taking a stand for children caught up economic injustice. The teachers in this study are participants in a …
Organizational Change Effectiveness A Case Study In Customer-Alignment Structures For Employee Engagement And Service Delivery, Emily C. Logan
Organizational Change Effectiveness A Case Study In Customer-Alignment Structures For Employee Engagement And Service Delivery, Emily C. Logan
Theses and Dissertations
Although organizational changes are common in business, few of these changes are decided based upon clearly defined organizational goals (Hilmer & Donaldson, 1996). Making structural changes may not be the best approach to improve performance, given that organizational changes are disruptive to the organization (Day, Lawson, & Leslie, 2003). Instead of following prevalent management fads, organizational leaders need to evaluate carefully any potential changes for their situation and objectives before embarking on a disruptive change. The purpose of this study is to determine the effectiveness of an organizational change in which the defined goals were to create more empowered employees …
An Autoethnographic Case Study Of A Manager Experiencing Professional Transition, Jean Ann Larson
An Autoethnographic Case Study Of A Manager Experiencing Professional Transition, Jean Ann Larson
Theses and Dissertations
This autoethnographic case study explores how one manager navigated a period of significant professional transition as a senior healthcare executive. The intent is to study how managerial leaders, which is Peter Vaill's (1996) definition of managers of people and organizations, can transition and develop behaviors and ways of thinking and being, in order to stay effective and learn and grow while experiencing significant changes. The study focuses on behaviors, practices and conditions that can be employed during times of transition in order to enable learning and professional development from the experience of transition. Using an autoethnographic approach, the case study …