Training and Development Commons^™

Addressing The Disconnects Between Hr And Child Welfare, Michelle Graef, Maggie Thompson

QIC-Takes

When it comes to efforts to improve workforce outcomes, how would you describe the relationship between human resources (HR) and child welfare leadership in your agency? Is the working relationship collaborative or are the divisions siloed? Do child welfare and HR departments routinely share information, needs, data, and expertise? Is HR involved in child welfare workforce planning and decision making? These are just a few of the questions we have explored with child welfare agencies as part of our work at the QIC-WD. Overall, agency representatives have indicated that opportunities for increased collaboration exist between these departments and that closer …

Action: Asap, Inc., Employee Handbook, Timothy J. Riley

IPS/BAS 495 Undergraduate Capstone Projects

A project focused on the employee/employer relationship within a septic and excavation company located in the Treasure Valley. My mission was to create an administrative document defining the expectations of new and current employees, paired with their expectations from the company. This is an entirely new document to ASAP, Inc. as the company has grown and is seeking a better approach to defining the employee/employer relationship.

Supportive Supervision And Resiliency Ohio - Theory Of Change, Quality Improvement Center For Workforce Development

Other QIC-WD Products

The Quality Improvement Center for Workforce Development (QIC-WD) developed a theory of change for the primary area of need identified in partnership with the Ohio Department of Job and Family Services and the nine participating counties. Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. In Ohio, the theory was informed by various aspects of the needs assessment process (e.g., survey data, implementation team input, and focus groups with supervisors) …

Frontline Job Redesign Louisiana - Theory Of Change, Quality Improvement Center For Workforce Development

Other QIC-WD Products

During the needs assessment process, the QIC-WD developed a theory of change in collaboration with the Louisiana Department of Children and Family Services (DCFS). Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. The needs assessment identified high worker turnover as a key challenge for DCFS, with the following key root causes:

• the workload was unmanageable and there were too many tasks to be performed
• supervisors and managers were …

How To Improve An Existing Training Program, Joseph Morgan

IPS/BAS 495 Undergraduate Capstone Projects

Increasing the effectiveness of any training program is an ongoing undertaking that may require refinement year after year. The purpose of this MDS Capstone Project is to increase the effectiveness of our agent community, as well as our internal staff, when it comes to identifying missing information during the implementation process of a new group that is being on-boarded for health insurance. Missing information, errors, and inaccurate information can lead to delays when on-boarding a new group. These delays may also lead to increase workloads, increased cost through employee’s having to work overtime, and upset customers. Restructuring this training program, …

Corporate Gaslighting: Can Isolated Training Help? A Narrative Study, Jade Singleton

Doctor of Education (EdD)

The purpose of this narrative study is to investigate whether isolated anti-corporate gaslighting training, leveraging vignettes, could be of value to organizations. Findings responded to three research questions: (1) How do participants identify when the vignette shifts into corporate gaslighting territory? (2) What perceptions do Learning & Development professionals have of the training experience? (3) What do participants believe the usefulness of this isolated training is for organizations like theirs? Study participants were three professionals across Learning & Development and Human Resource roles. After the anti-corporate gaslighting training session, administering vignette testing, and finally interviewing the group to gauge their …

Lower The Risk For Medical Emergencies, Christopher J. Smiley Dds

The Journal of the Michigan Dental Association

Clinicians focus on health and safety for our patients. The editorial highlights the importance of cultural competence in dentistry to mitigate the risk of medical emergencies. Reflecting on a recent CE program, Dr. Smiley underscores the need for proactive emergency preparedness, emphasizing detailed protocols and hands-on training. The article advocates for thorough patient screening, incorporating three questions presented by Dr. Mitchel Gardiner in an article in this month’s issue, addressing patient-specific health considerations and consulting with healthcare providers. The editorial concludes by stressing the significance of risk reduction through comprehensive assessments, team training, and preparedness.

Political Skill, Megan Paul

Umbrella Summaries

What is political skill?

Political skill refers to “the ability to effectively understand others at work, and to use such knowledge to influence others to act in ways that enhance one’s personal and/or organizational objectives” (Ahearn et al., 2004, p. 311). Unlike organizational politics, which involve selfserving and detrimental behavior, political skill involves positive, sincere, and effective influence (Ferris et al., 2005). The primary measure of political skill is the 18-item Political Skill Inventory, which assesses political skill through four factors: social astuteness, interpersonal influence, networking ability, and apparent sincerity. Example items from each factor, respectively, include “I always seem …

Organizational Silofication: Implications In Grouping Experts For Organizational Performance, Dave Silberman, Rob E. Carpenter, Elena Cabrera, Jasmine Kernaleguen

Human Resource Development Faculty Publications and Presentations

This paper offers that organizational underachievement sourced to workplace expertise is a product of bounded perspective constructed by the agency of expertise. Embedded in any bounded perspective is limitations to what can be seen. Organizations that seek to leverage expertise solely on their agency risk organizational silofication. We conclude that recognizing organizational silofication is an opportunity for organizations to address organizational underachievement by addressing the perspectives that create the hidden impediments limiting their overall potential.

Congregating As A Social Phenomenon; The Social Glue That Binds, Martin Maccarthy, Ashlee Morgan, Claire Lambert

Research outputs 2022 to 2026

Purpose: This study aims to consolidate and hone existing spectating and crowd theory. This is achieved by marrying socio-cultural ideas and concepts from related disciplines.

Design/methodology/approach: This conceptual review examines what people do when they congregate at an event, and in doing so, answers the question of what they forgo when denied a crowd. Concepts are teased from the literature as to what happens during participatory congregation (in company, in situ), punctuated by relegation without it.

Findings: Related concepts are organised into a typology. The metamodel is the essence of the paper and includes four themes: (1) identity construction, (2) …

How Exemplary Black Women Leaders Use Influence To Achieve Extraordinary Results, Catrena Elliott

Dissertations

Purpose: The purpose of this phenomenological study was to understand and describe how exemplary Black women business leaders (BWBL) influence employees through personal motivation, personal ability, social motivation, social ability, structural motivation, and structural ability.

Methodology: This phenomenological study research design identified and explored how 10 exemplary BWBL who have achieved extraordinary results influence employees through personal motivation, social motivation, structural motivation, personal ability, social ability, and structural ability. Participants were selected from exemplary BWBL in Southern California and Northern California who fulfilled the study’s requirements. Interviews, observations, and artifacts were used to gather data. To identify study findings, data …

The Design Of An Agricultural Youth-Centered Rural Development Program In Rwanda, Laetitia Igiraneza Sinyigenga

Honors Program: Senior Projects (Public)

Rwanda is primarily a rural, young, and agriculture-based country. The referred variables- agriculture, rural population, and youth- can be creatively merged to engage and empower youth for rural development. This paper indicates the utilization of cross-disciplinary knowledge to design an agricultural youth-centered rural development program in Rwanda. The program uses the interdependence of economic sectors (agriculture and education) with resources (environmental & natural resources and human resources) to boost rural community development. The program’s main activities- mentorship, agribusiness training, tutoring, exposure visits, and community work- highly reflect the requirement for advancing the selected main economic sectors and resources. There is …

Comparing Top Industry Demands For Talent To General Studies Curriculum For Competitive Job Acquisition, Gregory Sansone

Dissertations

University General Studies degrees are rapidly increasing in enrollment, driven by an increased focus on college completion. Yet, non-traditional, non-science, technology, engineering, and math (STEM) degrees are perceived as less competitive in the job market upon graduation. This study finds that students predominantly acquire skills in three areas, analysis, critical thinking, and communication, regardless of courses taken. Variability in salary suggests that the degree was not a factor in the graduates’ ability for wage earning. Through a combination of skills outcomes for external job postings, natural language processing on course syllabi outcomes, General Studies graduates’ course records, and a survey …

Learning Styles, Megan Paul

Umbrella Summaries

What are learning styles?

The concept of learning styles is the idea that people differ in the way that they learn best, and instructors should determine each trainee’s optimal style and then use training methods that match the trainee’s style (Pashler, 2009). There are dozens of different learning style classifications, including such styles or dimensions as visual, auditory, kinesthetic, and tactile modality preferences (Dunn & Greggs, 2003, cited in Coffield et al., 2004); concrete vs. abstract and sequential vs. random (Gregorc, 1982a, cited in Coffield et al., 2004); holistic vs. analytic and verbalizer vs. imager (Riding & Raynor, 1998, cited …

Professional Development Newsletter, March 2022, Odu Career Pathways Program, Old Dominion University

Career Pathways

March 2022 issue of ODU Career Pathways Professional Development Newsletter.

Exploring The Value Of Training System Alternatives Through Methods Technologies, And Relevant Attributes, Brian R. Novitsky

Theses and Dissertations

Skilled maintainers are being lost at a higher rate than average of all enlisted career fields within the Air Force. Although incentive programs can provide some retention, attrition rates may continue to vary, placing the readiness of the warfighter in jeopardy. Additionally, the technologies used to train maintainers have evolved substantially, including augmented reality (AR) and virtual reality (VR) solutions, among others. These technologies have recently gained notoriety as novel ways to increase training effectiveness, providing avenues for maintainers to achieve greater skill levels at a faster rate than traditional platforms. Through semi-structured subject matter expert (SME) interviews, this qualitative …

The Application Of Virtual Reality In Firefighting Training, Dylan A. Gagnon

Theses and Dissertations

Immersive simulations such as virtual reality is becoming more prevalent for use in training environments for many professions. United States Air Force firefighters may benefit from incorporating VR technology into their training program to increase organizational commitment, job satisfaction, self-efficacy, and job performance. With implementing a new training platform, it is also important to understand the relationship between these variables and the perceived benefits and efficacy of the VR training, which has not yet been studied in previous research. This study addresses this issue by gathering data from fire departments currently fielding a VR fire training platform.

A Reference Architecture For Augmented Reality Maintenance Support, Daniel A. Cuellar

Theses and Dissertations

The current method of preparing Airman to perform tasks in their designated Air Force Specialty is to provide coursework-based initial skills training and on-the job training (OJT) for that specialty. Full qualification for a single Air Force Specialty is estimated to average seven years with OJT consisting of seventy-five percent of that timeline. OJT primarily consists of mastering the use of the Technical Order (TO), a governing document that provides step-by-step task instruction that must be followed explicitly. Though TOs have transitioned to an electronic format, employment of the information has remained the same. A proven aid in instruction and …

Improving Task-Operator Analysis For Training Through The Integration Of Human Learning Taxonomies And Systems Engineering Models, James M. Earley

Theses and Dissertations

Training is a critical part of force sustainment, but the life-cycle cost of recurring training can be quite high. Further, the promotion of the Multi-Capable Airman (MCA) concept leads to questions on how best to train airmen on tasks outside of their core career field. The MCA concept, coupled with continued increase of technology effectiveness, incentivize the replacement of formerly in-residence-only training with distance training that enables Just-in-Time (JIT) learning. However, effective implementation of the MCA concept may also require adaptive training which considers the knowledge, skills, and attitudes (KSAs) developed by a trainee within their core career field when …

A Phenomenological Study On How Exemplary Community College Chief Human Resource Officers Lead From The Heart To Accomplish Extraordinary Results, Angela Love

Dissertations

Purpose: The purpose of this phenomenological study is to describe how exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish extraordinary results in their organizations.

Methodology: This qualitative study used a phenomenological method to describe how eight exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish …