Performance Management Commons^™

The Impact Of Firm Size, Job Embeddedness, And Job Engagement On Turnover In Public Accounting Firms, Amy Cooper

Dissertations

Retention in public accounting firms has been and continues to be a top concern in the accounting profession. The direct and indirect cost of turnover; the decrease in accounting enrollment and graduation; the Great Resignation; and changes to work environments due to the pandemic elevate what was already a serious problem into a critical problem for the accounting profession. The size of public accounting firms is a well-used descriptor when employees talk about where they work. The purpose of this study was to examine the role of the size of firm in predicting an employee’s level of job embeddedness and …

Werner Enterprises Strategic Audit, Leavitt K. Reno

Honors Theses

Werner Enterprises is a large trucking company based in Omaha, Nebraska, operating out of 15 terminals around the country. It is among the top five trucking companies in the United States. This report examines the trucking industry and where Werner Enterprises stands within it, as well as Werner Enterprises’ competitive advantages, and how future challenges of the trucking industry may affect the company. The report utilizes a PESTEL and Porter’s Five Forces analysis to closer examine the external environment and industry Werner Enterprises operates in. Following this evaluation, recommendations are provided based on Werner Enterprises’ current positioning and future challenges …

We Don’T Have To Do All Of It Alone: A Phenomenological Study On How Mid-Level Leaders In Community Colleges Flourish Through Collaboration And Advocacy, Mackenzie Taylor Klinker Hutchins

Dissertations

Purpose: The purpose of this phenomenological study was to identify and describe the formal and informal leadership development experiences of mid-level leaders promoted within Washington State Community Colleges.

Methodology: This phenomenological study identified and described the formal and informal leadership development experiences of 17 mid-level leaders promoted within Washington State Community Colleges. Respondents were purposively chosen based on specific criteria and recommendations of two expert sponsors. The researcher collected data through semi-structured interviews, where the participants provided descriptive data that would aid in answering the study’s research questions.

Findings: Analysis of the qualitative data from 17 mid-level leaders promoted within …

Exploring Employees’ Perceived Fairness And Effectiveness Of The Performance Appraisal Process And The Influence On Employee Retention, Cherica Buckner

Dissertations

The purpose of this study is to explore employees’ perceived fairness and effectiveness of the performance appraisal process and the influence on employee retention. This study is based on a review of existing literature on performance management strategies. Drawing upon equity theory (Adams, 1963), human capital theory (Becker 1962, 1993), organizational justice theory (Greenberg, 1987), and expectancy theory (Vroom, 1964), the researcher explores talent management concepts to reveal the influence of employees’ perceptions of performance appraisals on employee retention. Collectively the theories form a theoretical framework highlighting the importance of Human Capital Development, including the effectiveness of performance appraisals, effective …

Tracking The Donor Dollar: A Critical Examination Of Ngo Impact, Joshua Werth

Senior Honors Theses

Non-governmental organizations (NGOs) comprise the backbone of civilization. Whether intended or not, governments fail to improve social situations, financial standings, and spirituality comprehensively. NGOs attempt to cover these areas. From Angola to Zambia, countless NGOs exist around the world; however, many fail due to a misplaced focus internally on the annual donations received rather than externally on the disenfranchised. Additionally, even if NGOs manage to stay afloat, they will need help procuring funds and then distributing those resources with the most effective impact for the impoverished. The honors thesis proposed will attempt to determine more effective impact measurements for NGOs, …

Cross-Cultural Managerial Behavior – A Comparative Study Between The Republic Of Korea And The United States Of America, Colson Richter

Senior Honors Theses

Among the many trade partners the United States engages with, the Republic of Korea is the nation’s seventh largest trading partner – exchanging over $154.9 Billion in 2020 (USTR, 2021). Despite this strong economic relationship between these two nations, the cultural distance that these societies have is one of the largest within anthropological academia (Hofstede, 2017). This reality creates the need for a solid framework of a management-focused, cultural understanding between these two countries.

In this study, academic literature will be collected and reviewed to lend insight into particular areas of culture that an American and Korean perspective would be …

Times Of Uncertainties Require Embracing Leadership And Feedback, Alexander Lapshun, Gene E. Fusch

The Qualitative Report

Mid-level managers of multinational corporations often struggle to find a leadership style that helps build a high-performance organizational culture. This paper discusses the research question of what strategies some mid-level managers in a multinational corporation in Asia employ to create a high-performance organizational culture. The authors chose six mid-level managers of a multinational Fortune 500 IT corporation in Singapore to participate in this case study research blended with techniques of miniethnography. The authors looked for qualities and approaches required for leaders to build and lead their teams to high-performance standards in times of uncertainty. The study concluded that successful leaders …

Following The "Iron Lady" And Finding A University: A Phenomenological Study Of Organizational Identity, Erin Pearson

College of Education and Human Sciences: Dissertations, Theses, and Student Research

Higher education culture is steeped in institutional identity and ties to history. But what happens when that history is challenged, and an institution must change its name? While a merger was not initially intended for Kearney State College, merging into the University of Nebraska system was the only way to reflect the change and growth that emulated the type of institution it had become. By interviewing sixteen participants that lived the experience of the merge, a concise and collective history of the events that led to the creation of the University of Nebraska at Kearney was obtained and studied. Through …

Virtual Training In Child Welfare, Penny Putnam Collins

QIC-Takes

Child welfare offices and training centers had to transition their classroom instructor-led training to virtual platforms when the pandemic hit. Some training systems were already using virtual platforms or asynchronous learning tools to deliver training content, but no agency was 100% virtual pre-pandemic. The transition was sudden and there was a steep learning curve for some trainers. Changes made when the pandemic hit may now be the new normal. This QICTake highlights what our QIC-WD sites and team members experienced as child welfare agencies shifted to, and are now embracing, virtual training. What We’re Seeing Finding the Right Tools for …

Effect Of Role Conflict And Role Ambiguity On Employee Creativity, Mushtaq Ahmad, Salah Ud Din Ms Lis

Library Philosophy and Practice (e-journal)

The objective of the present study was to investigate the effects of role conflict and role ambiguity on employee’s creativity. Exactly how role stress and various performances of individuals are related has received considerable attention, in which stress has been found to affect individual creativity. However, exactly how role stress (role conflict and role ambiguity) and employee creativity are related has seldom been examined empirically. A sample size of 100 was selected and standard questionnaires were distributes among the employees of three public sector universities in Peshawar KPK Pakistan. The conclusions drawn from the study were that role conflict and …

A Phenomenological Study On The Informal Learning Experiences Of Female Mid-Level Administrators, Kathryn L. Curameng

Dissertations

Purpose: The purpose of this phenomenological study is to identify and describe the informal leadership development experiences of female mid-level administrators in private nonprofit higher education.

Methodology: This phenomenological study identifies and describes the informal leadership development experiences of female mid-level administrators in private nonprofit higher education institutions in California. Respondents were selected based on specific criteria and recommendations of a sponsor. The researcher collected data through semi-structured interviews and observations of participants.

Findings: Examination of the qualitative data from interviews with 16 female mid-level administrators working in private nonprofit higher education yielded nine major findings. These included 2 unexpected …

Supporting Virtual Supervision As Part Of A Hybrid Workforce, Quality Improvement Center For Workforce Development

QIC-Tips

More and more public child welfare agencies offer the opportunity to work in a hybrid environment, combining remote work with in-office work. This has raised questions among supervisors about how best to manage a remote workforce. Since research on virtual supervision is fairly limited relative to the popularity of remote work, studies are needed to understand the ways and conditions that influence effectiveness. Available research on remote work indicates that it is moderately associated with greater perceived autonomy and modestly associated with better supervisor relationships, performance, and job satisfaction. It was also modestly associated with decreased role stress and turnover …

Factors Influencing The Successful Implementation Of Talent Management In The Indonesian Ministry Of Finance, Ahmad Rifai, M. Syamsul Maarif, Anggraini Sukmawati

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Talent management has been widely discussed since the introduction of The War for Talent. This study aims to analyze factors that influence the successful implementation of talent management in the Ministry of Finance and analyze employee perceptions and priorities for talent management development. The population in this study included 80,996 employees of the Ministry of Finance, with a total sample of 408 people. The research employed a descriptive approach and Importance Performance Analysis (IPA). The results indicate that organizations need to motivate and facilitate employees to adapt to organizational developments, provide equal opportunities for growth for all employees, develop the …

Impact Of Behavioural Competencies Of Healthcare Personnel On Patient Satisfaction And Its Estimation, Pritha Chanda, Soma Roychowdhury

Journal of Emerging Technologies and Business Management

Present study deals with various behavioural competencies of healthcare employees and their relationship with patient satisfaction, which is an important indicator of how a healthcare organization is performing. The relationship between patient satisfaction and different competencies (interpersonal, individual, motivational and generic) of the employees serving patients has been established statistically enabling it to estimate and predict patient satisfaction based on their competency values. Moreover, the perception of colleagues working closely with the employees has been found to be useful to estimate the same helping the HR managers to get an idea about the areas of improvement for the employees.During the …

The Relationship Between Self-Leadership And The Implementation Of Integrity And Transparency In The Palestinian Public Sector Institutions: “Ministry Of Finance As A Model”, Diab Ali Jarrar Dr, Marwa Said Zaki Farah

Journal of the Association of Arab Universities for Research in Higher Education (مجلة اتحاد الجامعات العربية (للبحوث في التعليم العالي

The study aimed to identify the importance of self-leadership and its relationship with the application of integrity and transparency in the Palestinian public sector institutions. To achieve this objective; the study adopted the descriptive analytical approach, and a questionnaire was prepared with variables that were derived after an in-depth review of the relevant literature, and it was distributed using a stratified relative sample to a sample of (259) respondents, and it was analyzed through the (SPSS25) program. The study was supported with planned interviews with specialists in law, Psychology, sociologists, key employees in the ministry of finance. The study came …

What Can Child Welfare Leaders Do To Improve Job Satisfaction?, Quality Improvement Center For Workforce Development

QIC-Tips

There is a saying, “a happy worker is a productive worker” and research suggests there is a modest relationship between job satisfaction and job performance. But what can child welfare leaders do to create a satisfied, productive workforce when the work is stressful, complex, and challenging? There is a lot of evidence on what employers should be aware of among worker characteristics and the work environment that is related to higher employee job satisfaction. For example, employees who thrive at work are less likely to experience stress and burnout. Positive experiences related to coworkers, supervisors, and the organization show strong …

The Perspectives Of Saudi Arabian Professionals Regarding The Most Important Soft Skills For Leaders To Possess In Telecommuting Environments During Crisis: A Q Methodology Study, Shatha Abdulghani Khalifah

UNF Graduate Theses and Dissertations

The purpose of this Q methodology study was to explore Saudi Arabian professionals’ perspectives regarding the soft skills they considered most important for leaders to possess in telecommuting environments during crises.

Q methodology was developed to study human subjectivity and uses both quantitative and qualitative procedures to do so. As is the convention for a Q methodology study, a single question guided the research: What are the perspectives collectively held among Saudi Arabian professionals regarding the soft skills they consider most important for leaders to possess in telecommuting environments during crises?

The researcher developed a 44-item Q sample of opinion …

How A Professional Describes Reasons For Working In And Ultimately Leaving The Foster Care Field In The State Of Missouri: A Case Study, Lauren Williams

MSU Graduate Theses

The foster care field continues to have a high turnover rate of the professionals working in the field. While support and work balance are available for some professionals, many face the challenges of heavy workloads, unrealistic expectations, and health sacrifices that lead to many professionals leaving the field. This case study of one former foster care professional’s description of reasons they worked in the field, and reasons they ultimately left the field provides insight of the challenges and support as a foster care professional. The findings of this study are organized into three major themes including “Challenges for Foster Care …

What Does It Look Like For Mental Healthcare Organizations To Be Healthy Places To Work? An Action Research Study, Stephanie L. Fox

Antioch University Full-Text Dissertations & Theses

Mental healthcare organizations have a reputation for being unhealthy places to work. The irony of this reputation is keenly felt by its workforce who report unsustainable workloads, high levels of stress, and lack of support or engagement from higher-level leadership. As a mental healthcare provider now in a position of leadership, who has worked across all levels of care within the sector, it was of interest to me to explore how a mental health organization can become a healthier and more sustainable place to work. I approached this study with the assumption that if an organization was healthy and intentional …

Effects Of Pay Transparency On Application Intentions Through Fairness Perceptions And Organizational Attractiveness: Diversifying The Workforce By Effectively Recruiting Younger Women, Phi Phan-Armaneous

Industrial-Organizational Psychology Dissertations

In the wake of the Great Resignation, employers are desperate to recruit and attract employees (Fanning, 2021). Women employees tend to enhance organizational performance, and as younger employees make up a substantial portion of the workforce, organizations should position themselves to attract younger women employees (McKinsey & LeanIn, 2021; 2022). I suggest pay transparency (PT) as one strategy to attract and trigger application intentions through increased fairness. In the study, I conducted an experimental study on 301 women of ages 18 to 45 where one company promoted PT, and another did not promote PT to better understand applicant attitudes. Serial …