Human Resources Management Commons^™

Examining Workplace Elearning Programs Using Persuasive Learning Design: A Hermeneutic Phenomenological Study, David Akanbi

Dissertations

eLearning platforms have become the primary method for employee development in organizations (Dellagiacoma et al., 2020). This shift from the in-person approach has increased resources and budget allocation for authoring software applications needed to develop interactive eLearning programs (Kshirsagar et al., 2020). Despite spending a considerable amount of money on eLearning authoring software, there are concerns that most workplace eLearning programs do not achieve the desired outcomes (Jones, 2016; Patel, 2017; Sidhu, 2019). Although studies show that eLearning programs have effectively enhanced learning transfer, the same studies suggest that employees do not retain information in some eLearning programs (Dellagiacoma et …

Where The Rainbow Ends: The Hidden Humanitarian Crisis For Members Of The Lgbtqia+ Community In International Business, John R. Krendel

Senior Honors Projects, 2020-current

Before pursuing an international career, members of the LGBTQIA+ community must be aware of the hardship that may be exacerbated by living and working abroad. This study addresses the trends in laws, including employment and anti-discrimination laws, that provide and restrict certain rights of members of the LGBTQIA+ community in eight countries. These nations, both progressive and discriminatory, include the United States, England, Switzerland, Germany, Taiwan, China, the Philippines and Kazakhstan. Eight LGBTQIA+ business professionals spoke on their experiences living and working in each of these countries and provided advice to members of the community wishing to pursue an international …

Perceptions And Bias Of Small Business Leaders In Employing People With Different Types Of Disabilities., Nanette Goodman, Samantha Deane, Fitore Hyseni, Michal Soffer, Gary Shaheen, Peter Blanck

The Lender Center for Social Justice

This study focuses on how small business leaders perceive employing people with different disabilities. The authors analyze attitudes, stereotypes, and concerns that influence hiring decisions. They find that employers often feel more comfortable hiring people with mobility impairments than individuals with mental health or cognitive disabilities. The paper suggests that targeted education and inclusive hiring supports could reduce bias and guide more equitable employment practices.

How To Identify Employees That Need Reskilling, Richard D. Busby, Welearn, Chicagoland Learning Leaders, Cna Insurance

Publications & Research

Around 1.4 million workers will need reskilling by 2026. As the pandemic accelerates existing work from home, automation, and digital transformation trends, up to 25% more workers than were previously expected might need to switch occupations to prepare for the future of work. Many of us know the Importance of Reskilling Your Workforce including:

• Fill skills gaps
• provide growth opportunities
• increase engagement
• foster creativity, productivity, and morale

But before rolling out reskilling programs and initiatives, it’s necessary to know who needs them most and where to start.

Leading Learning & Development (L&D): Ele Leader Members Test-Drive Josh Bersin Academy, Richard D. Busby, Josh Bersin Academy, Nomadic Learning

Publications & Research

ELE would like to recruit members to create a 5-week cohort to experience semi-synchronous collaborative learning. As learning professionals, we’re faced with a largely new landscape and increasing demand for our work, as organizations begin to see why learning is now a business imperative. The Leading L&D Program by Nomadic Learning explores these changes and offers tools for developing new strategies that align with what both employees and organizations need to thrive. In the Leading L&D program, learners will get hands-on, practical guidance and time-tested wisdom from peers, and will explore together:

1. What is the benefit of learning in cohorts …

Can Technology Reduce The Stress Of The Child Welfare Practitioner?, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Information and communication technology (ICT) “has the potential to dramatically shift and enhance social work practice,” according to Berzin, Singer, & Chan (2015). ICT includes tools that allow users to both communicate with colleagues and clients and access, store, transmit, and manipulate information (Perron et al., 2010). Such technology integration can create practices that are more flexible, on-demand, and individualized not only to the families served, but also to the practitioner. Mobile technology, as well as other technologies (e.g., gaming, social media, robotics, wearable technologies) will enhance practice gains and result in more timely, accurate, and targeted services (Berzin, Singer, …

Assessing Your Workforce Needs, Quality Improvement Center For Workforce Development

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You know you have a workforce challenge… but do you know what is causing it? Many child welfare agencies have expanded recruitment efforts through social media, started using telework and flexible work schedules, and even increased wages and provided hazard pay to build and strengthen their child welfare workforce. But sometimes even the best strategies don’t fix the problem because they aren’t aligned with the underlying cause of the problem. When your child welfare workforce is understaffed or overwhelmed it is tempting to want to find an immediate fix because the need to expand the workforce is urgent. However, it …

Relationship Marketing: The Icici Way, Prof. Ritu Srivastava

Management Dynamics

No abstract provided.

Organizational Change Process Milwaukee - Needs Assessment Summary, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Division of Milwaukee Child Protective Services (DMCPS) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered: 1) objective data from various agency databases and reports; 2) subjective perceptions of staff and supervisors, …

Onboarding Program Eastern Band Of Cherokee Indians - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Eastern Band of Cherokee Indians Family Safety Program (FSP) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s child welfare workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered: 1) objective administrative data; 2) subjective perceptions of staff and supervisors, gathered …

Case Study Of Otis: Diversity, Equity, Inclusion, Belonging, And Mattering In Onboarding Practices, Caitlin Skolasky

Management Undergraduate Honors Theses

It was during the Summer of 2021 that I completed a sales internship at Otis Elevator Company in Nashville, Tennessee. Throughout this time, other interns and I conducted a project regarding the diversity, equity, inclusion, belonging and mattering (DEIBM) aspects of onboarding. After presenting ways that their company could improve the process, I wanted to dive deeper into the many different topics that this can cover for all organizations. It is important to note just how crucial the onboarding process as well as the variety of applicants that employers should understand the pain points of is when it comes to …

Pay Negotiations Differences In Men And Women How Gender’S Effect On Self-Advocacy Contributes To Sex Discrimination In Corporations, Laurel Mccabe

Information Systems Undergraduate Honors Theses

Sex discrimination comes in many shapes and colors, such as not wanting to hire pregnant women, passing women up for promotions because of their status of motherhood, women being more likely to be removed from their upper management positions when things go wrong compared to their male counterparts, and economic differences in negotiated outcomes based on gender. Sex discrimination is something organizations should be concerned with their participation in and facilitation of and examine, internally, how to diminish its effect on female employees. Organizations need to clarify that wages are negotiable and increase visibility into compensation plans, hiring, and promotions. …

Addressing Mental Health Of Hospitality Employees: An Exploratory Study, Chase Izell

Management Undergraduate Honors Theses

Exacerbated by a global pandemic, mental health challenges within hospitality professionals are an area of growing prevalence and concern for the industry. Historically unaddressed, these issues are continuing to impact the morale of essential talent which is promoting a culture of turnover that defines the industry today. Aside from the direct costs incurred by voluntary employee termination, the indirect costs to workplace culture and guest satisfaction have furthered the overall financial impact of a largely untreated problem. The objective of this research is to provide evidence of declining mental health in the hospitality industry while illuminating the key contributors to …

Implementing A Micro-Business Internship Program In Dangriga, Belize, Shaadee Shojai

Management Undergraduate Honors Theses

Over the Summer, I was able to work with Peacework in Belize through the University of Arkansas. While I was unable to physically go to Belize due to the COVID-19 Pandemic, I feel that I was still able to learn about the culture, in both the casual and business workplace, as well as help the people of Dangriga. The goal of my project was to help consult with the Tourism Department of Dangriga to help develop their small business into businesses that were more appealing to tourists. Unfortunately, most people who own small businesses in Dangriga can’t support themselves with …

Understanding Supply Chain Management: A Necessary Skill For Salespeople?, Lindsey Jetton

Supply Chain Management Undergraduate Honors Theses

The purpose of this research is to explore phenomena within the experience of consumer packaged goods (CPG) account representatives in customer-facing roles by investigating the impact of supply chain training, experience, and skills on sales role effectiveness in CPG companies. Findings suggest that skills needed for sales include technical competency, excellent communication skills, and the knowledge to keep commitments. Supply chain understanding within their industry impacts these identified skills by removing confusion, improving identification with their company, realistically aligning customer expectations, and building confidence.

Competency-Based Personnel Selection Oklahoma - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Oklahoma Department of Human Services (DHS) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s child welfare workforce practices, including:

1. recruitment, hiring, and retention metrics and processes,
2. organizational culture and climate, and
3. other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, training, and employee recognition.

More specifically, four major types of information were considered: 1) objective data from various agency databases and reports; 2) subjective perceptions of staff and supervisors, gathered …

Enhancing Creativity In Organizational Teams: Development Of The Spark Program, Kimberly Morehead

Creativity and Change Leadership Graduate Student Master's Projects

Organizational teams have experienced unprecedented change since the start of the COVID-19 pandemic—such as frequent changes in leadership, increased turnover, and shifting to full-time remote work—which have impacted their ability to form lasting creative connections. This project addresses the challenge of the above changes by introducing a creativity-boosting program called The Spark, designed to help organizational teams remain inspired, connected, and energized throughout times of change. Following an overview of the rationale for this project and a review of the pertinent literature, the process plan is provided in detail. The project resulted in a program structure based on the Torrance …

Theranos: Case Study And Examination Of The Fraud Triangle, Abbey Jennings

Finance Undergraduate Honors Theses

Fraud is a serious issue which carries significant implications. Fraud committed by top level managers is particularly grievous, as it ripples through a firm, harming the company’s shareholders, employees, and credibility, while posing a threat to individuals and society (Zahra, et al.). A common framework in auditing, the fraud triangle, outlines three factors that if present, increase the risk or enable fraud to occur. The three factors are incentive, opportunity, and rationalization to commit fraud (Barlow).

In 2018, the Securities and Exchange Commission (SEC) charged Elizabeth Holmes, founder and CEO of a supposedly groundbreaking health tech company, Theranos, with what …

Project Foresight Annual Report, 2020-2021, Paul J. Speaker

Faculty & Staff Scholarship

Project FORESIGHT is a business-guided self-evaluation of forensic science laboratories across the globe. The participating laboratories represent local, regional, state, and national agencies. Economics, accounting, finance, and forensic faculty provide assistance, guidance, and analysis. Laboratories participating in Project FORESIGHT have developed standardized definitions for metrics to evaluate work processes, linking financial information to work tasks, and functions. Laboratory managers can then assess resource allocations, efficiencies, and value of services—the mission of Project FORESIGHT is to measure, preserve what works, and change what does not.

The benchmark data for the 2020-2021 performance period includes laboratory submissions for a variety of fiscal …

Creative Processes Among Hrd Professionals, Briana L. Mesick

University Honors Program Senior Projects

Creativity is a required element for training and development (T&D) professionals to create successful learning initiatives. While research has noted how T&D professionals engage in creative practices, little research has been conducted regarding how their creative processes were developed. This study uncovered how T&D professionals first developed their creative processes through 1) their perception of creativity; 2) development of their creative processes when they first started as a T&D professional; 3) application of creativity in developing successful T&D interventions; and 4) use of the creative process to get back on track when facing a difficult project. Focusing on how HRD …