Human Resources Management Commons^™

Not All Ei Dimensions Are Created Equal: Differential Effects Of Perceived Leader Emotional Intelligence On Lmx Quality And Employee Engagement, Michael Frommack

Doctoral Dissertations and Projects

This quantitative study examined the pathways through which employees’ perceptions of their leaders’ emotional intelligence influenced employee engagement, with leader-member exchange (LMX) quality as a mediating mechanism. Using structural equation modeling with data from 368 full-time employees, the study investigated whether the four dimensions of leader emotional intelligence differentially predicted the three dimensions of employee engagement. Results demonstrated that leader EQ strongly predicted LMX quality (β = .80, p < .001, R² = .64), and that leader emotional intelligence and LMX quality significantly predicted employee engagement in bivariate analyses (β = .43, p < .001, R² = .19; β = .47, p < .001, R² = .22, respectively). However, LMX quality completely mediated this relationship. The indirect effect was significant (β = .26, p = .002), while the direct effect was nonsignificant after accounting for LMX (β = .17, p = .108), indicating full mediation. No dimension-specific pathways emerged after controlling for relationship quality. Supplementary analyses revealed that others’ emotion appraisal (OEA) demonstrated almost twice the predictive strength of the other emotional intelligence dimensions for predicting LMX quality (β = .45, p < .001). These findings provide empirical support for Social Exchange Theory and demonstrate that leader emotional intelligence is statistically accounted for by relationship quality mechanisms. Practical implications suggest that organizations should prioritize relationship building competencies in leadership development and selection. Theoretical implications challenge assumptions about dimensional equivalence in emotional intelligence frameworks and establish LMX quality as the complete mediator for leadership influence on employee engagement.

Human Resources Changed In The Automotive Manufacturing Company During The Covid-19 Pandemic Era, Jessica Letese Karim

Doctoral Dissertations and Projects

The COVID-19 pandemic caused significant upheaval across global industries, particularly impacting the automotive sector. I investigated the evolution of human resources (HR) practices within an automotive manufacturing firm located in Grand Rapids, Michigan, during the pandemic. I delved into crucial shifts in workforce management, such as the swift transition to remote work, heightened emphasis on employee health and safety, and the adaptation of hiring, recruitment, and training methods. The analysis underscores how HR department employees and leaders transformed to maintain business continuity while prioritizing employee welfare and operational effectiveness. Using a semistructured interview method, I gathered insights from 17 volunteer …

The Future Of Human Resources: Opportunities And Challenges Of Ai Integration, Julianna Cutcher

The Downtown Review: An Interdisciplinary Journal Written and Peer-Reviewed by Mandel Honors College Students at Cleveland State University

Artificial intelligence (AI) has rapidly evolved, revolutionizing technological operations and reshaping business processes for greater speed and efficiency. In human resources (HR), AI offers transformative potential across key functions such as recruitment, compensation, employee management, and decision-making. It can enhance employee experience, engagement, and satisfaction while improving accuracy, saving time, and reducing costs. Despite these benefits, integrating AI into HR presents challenges, including privacy concerns, algorithmic bias, ethical dilemmas, limited technical capabilities, and resistance to change. Addressing these barriers requires a human-centric approach that thoughtfully incorporates AI into HR practices, ensuring ethical use and fostering trust among stakeholders.

Workplace Diversity In A Diverse World: Why Inclusion And Ethics Matter, Julianna Cutcher

The Downtown Review: An Interdisciplinary Journal Written and Peer-Reviewed by Mandel Honors College Students at Cleveland State University

As global populations grow and evolve, diversity becomes an increasingly prominent and complex characteristic of society and the workplace. Diversity encompasses the vast array of individual differences and similarities among people, affecting how organizations operate and interact. In the United States, the diversity index rose to 61.1% in 2020, reflecting a significant demographic shift. However, promoting diversity alone is insufficient; effective management also requires attention to equity and inclusion. Organizations must foster ethical workplace cultures that support diverse perspectives through comprehensive training, employee development, and inclusive policies. By embracing a holistic approach to diversity, equity, and inclusion (DEI), businesses can …

Human–Ai Interaction In Graduate Academic Work: A Job Demands-Resources Conceptualization Of Satisfaction And Emotional Exhaustion, Joey Oliveira

Human Resource Development Student Publications and Presentations

Artificial Intelligence (AI) technologies are increasingly embedded in graduate academic work, shaping how faculty and students perform cognitive, analytical, and knowledge-based tasks. As AI tools become integrated into writing, research, and instructional activities, human–AI interaction has emerged as a central feature of contemporary academic work environments. However, existing research has largely focused on AI adoption and technological capability, with limited attention given to how ongoing human–AI interaction influences well-being experiences in academic contexts. Drawing on the Job Demands-Resources (JD-R) framework, this conceptual paper develops a model that links human–AI interaction to student learning satisfaction, faculty job satisfaction, and emotional exhaustion. …

The Hidden Cost Of Performative Culture In Learning Organizations Introduction, Coby Dillard

Human Resource Development Student Publications and Presentations

Purpose

The aim of this article is to present a viewpoint that performative culture disrupts organizational learning by eroding alignment between espoused values, system design, and lived experience. Design/methodology/approach

This article adopts a conceptual and practitioner-oriented approach, drawing on foundational theories of organizational culture and learning to examine how misalignment between values and systems shapes organizational behavior. The discussion integrates insights from organizational culture and learning frameworks to reinterpret performative culture as a system design issue. Findings

The article identifies that performative culture undermines organizational learning in three key ways: by eroding trust through inconsistent signals, fragmenting systems and reducing …

Algorithm-Based Pay-For-Performance (Apfp) Systems: Paradoxes In Artificial Intelligence's Influence On Pay-For-Performance Theories, Anthony Nyberg, Dhuha Abdulsalam, Ormonde Cragun, Vijayesvaran Arumugam

Faculty Publications

Although artificial intelligence (AI) and generative AI (GenAI) are increasingly used to assess and reward employees, their implications for foundational pay-for-performance (PFP) theories remain underexplored. Traditional PFP systems are effective in an era of static evaluations and infrequent feedback, but they lack the intelligence and flexibility needed for today's dynamic work environments. In response, we introduce algorithm-based PFP (APFP) systems—PFP systems that leverage AI and GenAI to enable real-time adaptability, predictive capabilities, customization, automated algorithmic recommending, and measurement sophistication. We then use the APFP framework to assess its implications for three foundational PFP theories (equity theory, expectancy theory, and tournament …

J Mich Dent Assoc March 2026

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association delivers news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It remains the main publication reaching Michigan dentists and is available worldwide through ADA Commons.

The March 2026 (Volume 108, No. 3) issue of the Journal is published in a digital format to provide updates and insights for Michigan's oral health community and MDA members. Print editions occur every other month beginning with January.

This issue includes feature articles on Most-Asked Dental Benefit Questions, an interview with ADA Speaker Dr. Deb Peters, …

Does Abusive Supervision Undermine Creativity? A Buffering Role Of Absorptive Capacity, Sayma H. Shetu, Md. Sanaul Islam, Abdul G. Khan, Md. Shahed Mahmud

Journal of Global Business Insights

This study investigates the underlying processes of this relationship by examining knowledge hiding as a mediator and absorptive capacity as a moderator, within the context of the Conservation of Resources (COR) theory. 385 garment sector employees in Bangladesh were surveyed using a three-wave questionnaire, and the results were analyzed using partial least squares structural equation modeling. The study's findings demonstrate that abusive supervision negatively impacts employee creativity, in part by increasing knowledge hiding. Furthermore, higher absorptive capacity mitigates these adverse effects, reducing knowledge-hiding tendencies and enhancing creative performance. Theoretically, this study advances COR theory by identifying knowledge hiding as a …

What Are We Learning About The Research-Practice Gap From Hrd Scholars And Hrd Scholar-Practitioners?, Kelly Moore, Yonjoo Cho

Human Resource Development Faculty Publications and Presentations

The research-practice gap (the gap) in HRD remains a significant challenge, hindering the application of academic research to practice and the integration of workplace challenges into research efforts. It is critical for HRD research to address the gap to develop evidence-based solutions for learning and organizational performance. The purpose of this study was to explore how HRD scholars and scholar-practitioners define, motivate, address barriers to, and recommend strategies for bridging the gap in HRD. Building on the study by Moore and Cho (2024) from the perspective of HRD practitioners, we investigated the perspectives of HRD scholars and scholar-practitioners to examine …

The Impact Of Corporate Social Responsibility On Employees' Work Attitudes And Behaviors, Qian Yuan

Dissertations and Theses Collection (Open Access)

Why do some new employees voluntarily leave within a short period after joining a corporation, while others do not? Drawing on information asymmetry theory and adverse selection theory, this dissertation argues that information asymmetry and adverse selection between job seekers and firms before organizational entry, or during the job search process, are important reasons for new employees’ short-term voluntary turnover. Because corporate social responsibility (CSR) can provide people with information about a firm’s capabilities, willingness, and intentions, this dissertation proposes that firms’ CSR activities can provide job seekers with information about various aspects of the firm. In doing so, CSR …

Book Review: Communications Internships Handbook: What All Comms Students Need To Know, Karen Mccullough

Applied Business Faculty Publications

Review of: Daniel, R. R., & Haynes, K. A. (2025). Communications internships handbook: What all COMMS students need to know. Kendall Hunt Publishing Company, 120 pp.

College students who successfully complete internships and other forms of experiential learning while in college benefit from greater average starting salaries, receive a higher number of job offers, and express increased satisfaction with their careers than students who do not participate in internships or other experiential learning opportunities. Students also indicate that they feel their career has progressed faster than they expected, according to results from a 2025 study by the National Association of …

Study On Strategies And Measures And Insights For Introducing Artificial Intelligence Talents In Japan, Fangxin Hu, Ru Ma, Yujun Su

Bulletin of Chinese Academy of Sciences (Chinese Version)

In response to the aging population and the need for innovation in science and technology development, Japan regards AI as a key technology to solve social problems. In addition to accelerating the training of domestic AI talents, Japan is also vigorously introducing overseas AI talents. This study sorts out and analyzes Japan’s long-term, annual, and AI-specific strategic planning for the introduction of AI talents, including Basic Plan for Science, Technology and Innovation, Comprehensive Innovation Strategy, Strategic Plan for Artificial Intelligence Technology, and AI Strategy, and explores Japan’s specific implementation measures such as updating the national residence management system, improving the …

Exploring The Impact Of Team Culture In High-Pressure Jobs, Such As Investment Banking And Consulting, And How Project Management Can Be Applied, Mayavathi Lal

Harrisburg University Dissertations and Theses

Toxic team cultures remain a pressing issue in high-pressure environments such as investment banking and consulting, where long hours, and hierarchical norms often undermine employee well-being and compromise project delivery. Previous studies have documented how workplace stress, exclusionary leadership, and cultural rigidity fuel burnout and turnover. However, limited research has explicitly examined these cultural dynamics through the lens of project management frameworks such as resource management, stakeholder engagement, and agile practices. This study employs a qualitative research approach by leveraging semi-structured interviews with analysts and associates, to capture the lived experiences of culture and its impact on team coordination and …

Operational Factors Influencing Branch Revenue In Multi-Branch Child Therapy Services, Muhammad Luthfi

Jurnal Administrasi Bisnis Terapan

The management of multi-branch child therapy services requires a strong understanding of operational factors that contribute to revenue performance. This study aims to analyze the relationship between operational days, occupancy rate, service attendance, and the number of practitioners in relation to branch revenue within a child therapy service organization operating in urban areas in Indonesia. A quantitative cross-sectional design was employed using operational data collected from 24 child therapy services. This study employed a quantitative cross-sectional design using branch-level operational data collected in December 2025 from 24 child therapy service branches. Multiple linear regression analysis was conducted to examine the …

What Is Happening In The World Today And Why: Humanity’S Evolving Consciousness And The Role Of Archetypal Energies As Guides During An Unfolding Weeding Out And Alignment Process, Carroy U. Ferguson

Psychology Faculty Publication Series

What is happening in the world today and why? Humanity is evolving its consciousness at individual and collective levels. Given these seemingly tumultuous times, as of this writing (January 2026), to make such a statement may sound like a strange thing to say. However, I suggest that if you are alive today and if you are reading these words, these are the very times for which you were born--to assist Humanity as it evolves its consciousness with your unique gifts, whatever they may be. That is, this period of our individual and collective human being-ness may be characterized as an …

How Do I Avoid Burning Out My Staff?, Jodi Schafer Sphr, Shrm-Scp

The Journal of the Michigan Dental Association

This column details the financial advantages of utilizing MDA-endorsed vendors to improve practice profitability. It explains the vetting process performed by volunteers to ensure vendors offer meaningful discounts and vetted solutions. The source highlights specific services, such as PPO fee negotiation, dental marketing, and insurance verifications, which can save a practice over $58,000 annually. By leveraging collective bargaining, members gain access to revenue-boosting solutions without exhaustive trial-and-error searching.

J Mich Dent Assoc February 2026

The Journal of the Michigan Dental Association

Each month, the Journal of the Michigan Dental Association delivers news, information, and features about Michigan dentistry to our state's oral health community and the MDA's 6,200+ members. It remains the main publication reaching Michigan dentists and is available worldwide through ADA Commons.

The February 2026 (Volume 108, No. 2) issue of the Journal is published in a digital format to provide updates and insights for Michigan's oral health community and MDA members. Print editions occur every other month beginning with January.

This issue includes feature articles on Risk Management and 2025 Servant Leadership as well as a clinical reprint …

Leader Rounding For Outcomes To Improve Employee Retention, Laura R. Escobar

Electronic Theses and Dissertations

Intention to leave a nursing staff position, if not addressed, may lead to an increased rate of nursing turnover. High turnover rates can negatively affect staffing patterns, increase organizational costs, and disrupt the continuity of patient care. A quantitative quasi-experimental pre-/posttest design was used to evaluate the impact of the High Reliability Organization Leader Rounding for Outcomes tool to reduce the intent-to-leave scores, as measured by the Turnover Intention Scale (TIS-6), compared to current practice over 12 weeks. Implementation of the tool provided a structured leader rounding process designed to strengthen communication, recognize staff contributions, and proactively identify workplace concerns. …

Ergonomics/Human Factors And The Future Of Work: A Global Systems Perspective, Andrew Thatcher, Augustine Appah Acquah, Agnès Aublet-Cuvelier, Rob Becker, Tim Bentley, Maria Elena Boatca, Daniel Braatz, Hong In Cheng, Fabien Coutarel, Somnath Gangopadhyay, Nicola Green, Nigel Heaton, Hongwei Hsiao, Liang Ma, Masaaki Mochimaru, Beata Mrugalska, Verena Nitsch, Paulo Antonio Barros Oliveira, Taezoon Park, Arto Reiman, Yordán Rodriguez, Gary Roth, Urmi Ravindra Salve, Rosemary Seva, Anita Tisch, Andrew Todd

Research outputs 2022 to 2026

In a webinar series hosted by the International Ergonomics Association, the Future of Work Committee of the International Ergonomics Association gathered inputs about the future of work from ergonomics/human factors (E/HF) experts representing different regions around the world. Through these insights, four global megatrends relevant to E/HF driving the future of work were identified: labour-market supply; work informality; technology; and climate change. Next, we applied an E/HF systems approach, using causal loop diagrams, to explore the unfolding interrelationships between these megatrends at a global level and with a national level example to determine what novel insights can be uncovered using …