Business Administration, Management, and Operations Commons^™

The Role Of Organizational Passion In Reducing Counterproductive Work Behavior: A Field Study At The College Of Administration And Economics, University Of Fallujah, Mustafa Amjed Ibrahim, Zaid Khawam Mahmood, Wael Ismail Khalaf

Muthanna Journal of Administrative and Economics Sciences

This research aims to analyze the role of organizational passion in reducing negative work behavior among employees at the College of Administration and Economics, University of Fallujah. The research employed a descriptive-analytical approach, utilizing a questionnaire as the primary data collection tool. For data analysis, the researchers used (Smart PLS v.4) and (SPSS 28 The research community included 127 individuals, but the research sample was made up of 104 college members, and when the questionnaire was distributed the exact number retrieved was 97. The research concluded that there is a strong and statistically significant relationship between organizational passion and negative …

The Impact Of Financial Depth Indicators On Economic Growth In Iraq For The Period 2004-2024, Fatima Latif Alwan, Diaa Hussein Saud

Muthanna Journal of Administrative and Economics Sciences

This research aims to highlight the impact of financial depth indicators on economic growth in Iraq during the period (2004-2024). It employs a quantitative approach to measure the relationship between the variables under investigation using the Autoregressive Distributed Lag (ARDL) model. The study concludes that the increase in the deposit index and broad money supply does not necessarily reflect genuine development in financial intermediation. Rather, it largely stems from increased cash liquidity outside the banking system and weak confidence in the financial system. Furthermore, the expansion of bank credit has not effectively translated into economic growth because a significant portion …

The Impact Of Inclusive Leadership On The Quality Of Banking Services An Analytical Study Of A Sample Of Private Bank Employees In Iraq, Kamal Kadhim Al-Hassani, Iltifat Abdullah Touma

Muthanna Journal of Administrative and Economics Sciences

This study aims to explore the relationship between inclusive leadership and banking service quality in the Iraqi private banking sector. The study adopted a descriptive–analytical approach, and data were collected through questionnaires distributed to (280) employees working in private banks in Iraq. The questionnaire was used as the main data collection instrument, and Structural Equation Modeling (SEM) was employed using the AMOS program to analyze the data and test the hypothesized relationships among the study variables. The results showed a positive and statistically significant relationship between inclusive leadership and banking service quality, reflecting the vital role of comprehensive and supportive …

The Role Of Risk-Based Audit Quality In Enhancing Financial Control Efficiency And Mitigating Financial Corruption In Iraqi Banks In Light Of The Ippf 2024 Framework, Nadia Talib Salman

Muthanna Journal of Administrative and Economics Sciences

The study investigates the relationship between risk-based audit quality, financial oversight efficiency and financial corruption reduction in banks listed on the Iraq Stock Exchange in the years 2008–2025 by applying International Professional Practices Framework (IPPF) 2024. A composite risk-based audit quality index was created which included auditor independence, auditor professional qualification, frequency of audit committee meetings, and auditor presence of a formal risk committee. Thirty three hundred annual reports were processed using AI-supported structured extraction with the Gemini API, resulting in an unbalanced final panel of 303 bank-year observations from 20 banks. Random Effects and some robustness and diagnostic tests …

Impact Of Digital Transformation On Earnings Quality: A Sample Of Commercial Banks Listed On The Iraq Stock Exchange (Isx), Ahmed Neamah Abed

Muthanna Journal of Administrative and Economics Sciences

This research will examine how digital transformation influences the quality of earnings of the commercial banks in the Iraqi Stock Exchange. The research problem is that there is no clear picture of what constitutes the relationship between investment in digital assets and the quality of earnings and there is debate on whether digital transformation helps in improving the quality of earnings or that it does not have a significant effect, especially in the new banking environment like Iraq.
The importance of the study is the fact that it presents direct quantitative data of this relationship through the quantifiable financial indicators. …

2026-10-05 Revision Of Pac-3, Morehead State University. Faculty Senate.

Faculty Senate Records

Revision to PAc-3 submitted to the Faculty Senate for review on October 5, 2026.

Building Motivation Through A Christian-Based Vocational Sports Academy, Elasha E. Naylor-Cooper

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Project Type: Business Proposal Capstone

Project Overview: CTA Academy - Christian Technology and Athletics Academy - is a proposed private Christian school designed to provide 6-12 grade students with an alternative educational pathway that integrates academic achievement, Christian formation, career preparation, athletics, wellness, and leadership development. The project responds to concerns surrounding student engagement, motivation, academic performance, limited access to affordable private education, and the separation of academic, vocational, spiritual, and athletic development within traditional educational models. CTA Academy proposes a diversified funding model, including scholarship-supported funds, college and business partnerships, donors, sponsors, and fundraisers. This model seeks to make …

Scalable Growth In High-Contact, On-Site Service Firms: Ambidextrous Competitive Logics And A Dual-Governance Mechanism Of Replication Quality, Wei Han

Dissertations and Theses Collection (Open Access)

This dissertation examines how high-contact, on-site service firms scale up. The central challenge is the stable reproduction of a recognizable service template across dispersed branches under customer heterogeneity, frontline discretion, relationship continuity, and local capacity pressure. Replication quality is defined as the branch-level stability of the service promise, execution rhythm, and exception-handling logic. It is measured directly through retention outcomes and service-failure outcomes, which capture continued acceptance of the service promise and visible breakdowns in service delivery.

The theoretical argument centers on two ambidextrous competitive logics. Local responsiveness requires branches to adapt service timing, provider matching, communication, and recovery work …

Service Robots With Low Anthropomorphism In Restaurants: Consumer Reactions And Implications, Ferhat Eren, Volkan Genc

Journal of Global Hospitality and Tourism

This study investigates consumer responses to low-anthropomorphic service robots in restaurant front of-house roles using the AIDUA (Artificially Intelligent Device Use Acceptance). Data from 1,268  participants were analysed using PLS-SEM. The results revealed that social impact and  anthropomorphism significantly influenced both performance and effort expectancy, while hedonic  motivation influenced only performance expectancy. Performance expectancy strongly influenced  emotions, which in turn significantly influenced both the willingness to use service robots and objections  to their use. However, effort expectancy did not significantly influence emotions. The findings validate the  AIDUA model in this context and offer practical insights for robot design and implementation.

A Commentary On Bisbey Et Al. (2025): Unpacking The Coordination Dynamics And Contextual Contingencies Of Team Resilience, Farzaneh Fouladi

Management Faculty Publications

No abstract provided.

A Commentary On Hong And Thoroughgood (2025): Exclusion Signaling As A Complementary Mechanism In Third-Party Reactions To Witnessed Gratitude, Farzaneh Fouladi, S. R. Aurora

Management Faculty Publications

No abstract provided.

Leadership Dynamics, Transparency, & Governance During Crisis In Religious Organizations: Discussing The Roman Catholic Church’S Centralized Authority, John D. Rudnick Jr, Raymond L. Enzweiler, Srecko Koralija

Interdisciplinary Journal of Leadership Studies

Abstract
This article considers two high-profile crises inside the Roman Catholic Church. The rejection of the Vatican audit in 2015 and the financial loss from a large investment in London real estate exemplify tension and balance between centralized, hierarchical leadership and institutional accountability. These cases examine leadership patterns relative to transparency, communication, and governance, evaluating the efficacy of centralized power under financial distress. The discussion is organized across pre-crisis, active crisis, and post-crisis phases by integrating insights from transactional, transformational, servant, and adaptive leadership style models. Performance improvement (PI) tools such as Before Action Reviews (BARs), After Action Reviews (AARs), …

More Than A Crown: A Pageant Director’S Guide, Kenyonn Demps

Doctor of Strategic Leadership (DSL) Capstone Abstracts

Project Overview

More Than a Crown is a practical leadership and operational workbook designed to guide current and aspiring pageant directors through the process of developing, organizing, and executing a meaningful and successful pageant program. The workbook provides structured guidance for establishing the pageant’s purpose and identity, developing timelines and budgets, recruiting and communicating with contestants, coordinating volunteers and stakeholders, securing sponsorships, planning production elements, managing judging processes, and creating an intentional participant experience. More than an event-planning resource, the workbook encourages directors to approach pageantry as a leadership platform capable of creating confidence, connection, personal development, and lasting impact. …

The Impact Of Organizational Ergonomics On Job Burnout: Evidence From Higher Education Institutions In Iraq, Zainab Shakir Jubair Al-Zalmi

Journal of Economics and Administrative Sciences

This research aims to examine organizational ergonomics and its impact on job burnout among a random sample of teaching and administrative staff employed at universities, colleges, and institutes within higher education institutions in Iraq. This topic is of considerable importance because improving organizational ergonomics can enhance the work environment, increase job performance, and promote employee well-being. The research also seeks to address the problem of occupational stress and excessive workloads resulting from increasing teaching and administrative tasks assigned to employees in higher education institutions. These pressures contribute to higher levels of job burnout and adversely affect employee performance and job …

The Impact Of Flexible Work Arrangements On Employee Performance: Evidence From Private Universities In Baghdad, Mariam Adeeb Rasheed, Noor Khalil Ibrahim

Journal of Economics and Administrative Sciences

This study examines the effect of Flexible Work Arrangements (FWAs) (flexible scheduling, compressed workweek, and telecommuting) on employee performance among administrative leaders in private universities in Baghdad. Addressing inconsistent findings in prior research regarding whether different forms of workplace flexibility contribute equally to employee performance. Guided by Social Exchange Theory, a quantitative cross-sectional design was employed using data collected from 321 administrative leaders across 15 private universities in Baghdad. Measurement reliability, convergent validity, discriminant validity, and confirmatory factor analysis were assessed using the covariance-based structural equation modeling (CB-SEM) procedure in SmartPLS4. The proposed hypotheses were subsequently tested through structural model …

Enhancing Institutional Performance Through Agile Leadership And Knowledge Management: Evidence From Iraqi Universities, Maha Farooq Ezzat

Journal of Economics and Administrative Sciences

Higher Education Institutions (HEIs) operating in Volatile, Uncertain, Complex, and Ambiguous (VUCA) environments face unprecedented managerial challenges. Over the last few years, traditional hierarchical control systems have become less suitable for developing the agility and innovation needed to maintain institutional performance. To date, research has focused on agile leadership and knowledge management separately, but there is a significant gap in the theoretical and empirical literature on their interaction within the higher education system in Iraq. This paper attempts to fill this gap by exploring the interaction between agile leadership, processes of knowledge management (tacit and explicit), and institutional performance. The …

The Impact Of Ai-Driven Customer Relationship Management On Sustainable Performance: The Mediating Role Of Digital Customer Experience, Muhammad Ibrahim Jawad Al-Dulaimi

Journal of Economics and Administrative Sciences

This paper addresses the limited understanding of how Artificial Intelligence–driven Customer Relationship Management (AI-CRM) influences sustainable performance in emerging economies, particularly through the mediating role of digital customer experience. The study aims to examine the effect of AI-CRM on sustainable performance and investigate whether digital customer experience mediates this relationship. AI-CRM is operationalized through predictive and operational analytics, while sustainable performance is measured using the triple bottom line dimensions: economic, environmental, and social. A quantitative, cross-sectional research design was adopted. Data were collected through a structured questionnaire administered to 168 customers of hypermarkets affiliated with the Iraqi Ministry of Trade …

The Moderating Effect Of Digital Literacy On The Relationship Between Ai Interaction Quality And Consumer Emotional Engagement, Ali Thamer Ali Al-Ibadi

Journal of Economics and Administrative Sciences

As artificial Intelligence (AI) is having an increasing influence on the consumer-brand relationship, empirical evidence of the effects of AI-powered real-time communication on emotional brand engagement over time is scarce. Based on the Digital Emotional Brand Engagement (DEBE) model consisting of four outcome dimensions (Affective Engagement, Cognitive Engagement, Behavioral Engagement, Identification, and Emotional Attachment). The study proposes and empirically tests a model of four dimensions of AI interactions (Responsiveness and Availability, Personalization, Conversational Quality, Problem Resolution Efficiency). A descriptive-correlational quantitative design was adopted, and a sample of 400 consumers who had recently used AI-powered customer service was drawn. Multiple regression …

Key Factors Affecting Arable Land Areas In Iraq: An Analytical Economic Study (1990–2021), Duaa Emad Ahmed, Osamah Kadhim Jbara, Kais Hassan Alwan

Journal of Economics and Administrative Sciences

This paper aims to measure and analyze the factors affecting arable land areas in Iraq during the period (1990–2021), to determine the nature of the relationship between these factors in the short and long term. The study analyzed the relationship between the quantity of nitrogen and phosphate fertilizers used in agriculture, the volume of water inflow from the Tigris and Euphrates rivers, and investment allocations for land reclamation projects. It evaluated their impact on arable land areas in Iraq. Results using the ARDL methodology indicated a long-term cointegration relationship between the variables through the bounds test. The F-value reached 7.597. …

Diagnosing Influential Observations Via Hybrid Secretary–Osprey Optimization Algorithm (Hsooa) In Gamma Regression Models For Fasting Blood Glucose Data, Luay Adil Abduljabbar, Sabah Manfi Ridha

Journal of Economics and Administrative Sciences

Influence diagnostics are essential for identifying influential observations that may affect the estimation accuracy of regression models. Classical diagnostic measures such as Cook's Distance and DFFITS may become less effective in complex or highly dispersed datasets. In this study, a new Hybrid Secretary–Osprey Optimization Algorithm (HSOOA), based on the integration of the Secretary Bird Optimization Algorithm (SBOA) and the Osprey Optimization Algorithm (OOA), is proposed for influential observation detection in the Gamma Regression Model (GRM). This optimization framework successfully achieves an optimal balance between global exploration and local exploitation. The proposed HSOOA framework was applied to a real medical dataset …