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Full-Text Articles in Management Information Systems

Health Information Systems Affordances: How The Materiality Of Information Technology Enables And Constrains The Work Practices Of Clinicians, Chad Anderson Aug 2011

Health Information Systems Affordances: How The Materiality Of Information Technology Enables And Constrains The Work Practices Of Clinicians, Chad Anderson

Computer Information Systems Dissertations

The IT artifact is at the core of the information systems (IS) discipline and yet most IS research does not directly theorize the IT artifact or its nomological network (Benbasat and Zmud 2003; Orlikowski and Iacono 2001). This research seeks to answer a repeated call for more direct engagement with the IT artifact and its nomological net with affordance theory adopted as the basis for this theoretical work. An exploratory case study was conducted to answer the research question, how do the material properties of health information systems enable and constrain the work practices of clinicians? The study was …


Examining Scholarly Influence: A Study In Hirsch Metrics And Social Network Analysis, Hirotoshi Takeda Jan 2011

Examining Scholarly Influence: A Study In Hirsch Metrics And Social Network Analysis, Hirotoshi Takeda

Computer Information Systems Dissertations

This dissertation research is focused on how we, as researchers, ‘influence’ others researchers. In particular, I am concerned with the notion of what constitutes the ‘influence’ of a scholar and how ‘influence’ is conferred upon scholars. This research is concerned with the construct called ‘scholarly influence’. Scholarly influence is of interest because a clear “theory of scholarly influence” does not yet exist. Rather a number of surrogate measures or concepts that are variable are used to evaluate the value of one’s academic work. ‘Scholarly influence’ is broken down into ‘ideational influence’ or the influence that one has through publication and …


Investigating The Relationship Between It And Organizations: A Research Trilogy, Benoit Raymond Dec 2010

Investigating The Relationship Between It And Organizations: A Research Trilogy, Benoit Raymond

Computer Information Systems Dissertations

The overall objective of this dissertation is to contribute to knowledge and theory about the influence of information technology (IT) on organizations and their members. This dissertation is composed of three related studies, each examining different aspects of the relationship between IT and organizations. The objective of the first study is to provide an overview of the dominant theoretical perspectives that IS researchers have used in the last five decades to study the influence of technology on organizations and their members. Without being exhaustive, this study seeks more specifically to identify, for each decade, the dominant theoretical perspectives used in …


What Support Does Information And Communication Technology (Ict) Offer To Organizational Improvisation During Crisis Response ?, Anouck Adrot Dec 2010

What Support Does Information And Communication Technology (Ict) Offer To Organizational Improvisation During Crisis Response ?, Anouck Adrot

Computer Information Systems Dissertations

While evidence of the exceedingly important role of technology in organizational life is commonplace, academics have not fully captured the influence of Information and Communication Technology (ICT) on crisis response. A substantive body of knowledge on technology and crisis response already exists and keeps developing. Extensive research is on track to highlight how technology helps to prepare to crisis response and develop service recovery plans. However, some aspects of crisis response remain unknown. Among all the facets of crisis response that have been under investigation for some years, improvisation still challenges academics as a core component of crisis response. In …


Effect Of Digital Enablement Of Business-To-Business Exchange On Customer Outcomes: The Role Of Information Systems Quality And Relationship Characteristics, Stephen M. Du Jan 2010

Effect Of Digital Enablement Of Business-To-Business Exchange On Customer Outcomes: The Role Of Information Systems Quality And Relationship Characteristics, Stephen M. Du

Computer Information Systems Dissertations

This study extends our understanding of how information systems impact business value creation by examining the effect of digital enablement of business-to-business exchange on customer outcomes. We shed light on the connection between information technology investment and firm performance by focusing on how information technology is used (Devaraj and Kohli 2003) in an industrial services context and by highlighting the importance of indirect effects (Mittal and Nault 2009). A conceptual model is developed that combines a customer centric perspective (Sheth et al. 2000) with elements from the information systems success framework (DeLone and McLean 1992, DeLone and McLean 2003). Mediating …


A User-Centered Perspective On Information Technologies In Museums, Jessie Pallud Sep 2009

A User-Centered Perspective On Information Technologies In Museums, Jessie Pallud

Computer Information Systems Dissertations

Information Technology (IT) has been put forth as a reasonable way to sustain visitor interest and encourage visit repetition in museums. Therefore, IT is becoming more common in museum settings and professionals express their need for more information about how their visitors interact with these systems. This dissertation is an attempt to answer this call. We propose three essays that deal with different aspects of museums and IT from a user-centered perspective. The first essay is an attempt to determine with a free simulation experiment how IT and more particularly websites can arouse interest for museological content. The second essay …


Studies On Adaptation To Information Systems: Multiple Roles And Coping Strategies, Christophe Elie-Dit-Cosaque Sep 2009

Studies On Adaptation To Information Systems: Multiple Roles And Coping Strategies, Christophe Elie-Dit-Cosaque

Computer Information Systems Dissertations

Understanding individual adaptation to Information Systems (IS) has received relatively little attention in IS research. For furthering these issues, a multi-paper dissertation is adopted and studies distinct aspects of user interaction with IT related with adaptation. Thus, in order to better understand how system users adapt to IT disruptions this study examines (1) how system users who become disrupted by IS that provide them with too much information interact with these systems, (2) the influence of espoused cultural values (Srite et al. 2006) on user coping strategies of adaptation to IS, and (3) middle managers responses to the implementation of …


Controlling Telework: An Exploratory Investigation Of Portfolios Of Control Applied To Remote Knowledge Workers, Jijie Wang May 2009

Controlling Telework: An Exploratory Investigation Of Portfolios Of Control Applied To Remote Knowledge Workers, Jijie Wang

Computer Information Systems Dissertations

Abstract Enabled by the development of information technologies, telecommuting and telework have been incorporated into organizations for around 30 years. However, there still exists resistance to this work arrangement, particularly from middle-level managers. Formal knowledge about how to manage telework is needed to keep the managers better informed. I conducted a qualitative exploratory study to investigate how managers exercise controls in the telework environment and examined the role of the use of information technologies in organizational controls in this work environment. Based on interview data with people from two work groups that participate in telework program, I found that the …


A Multidimensional And Visual Exploration Approach To Project Portfolio Management, Guangzhi Zheng May 2009

A Multidimensional And Visual Exploration Approach To Project Portfolio Management, Guangzhi Zheng

Computer Information Systems Dissertations

Managing projects in an organization, especially a project-oriented organization, is a challenging task. Project data has a large volume and is complex to manage. It is different from managing a single project, because one needs to integrate and synthesize information from multiple projects and multiple perspectives for high-level strategic business decisions, such as aligning projects with business objectives, balancing investment and expected return, and allocating resources. Current methods and tools either do not well integrate multiple aspects or are not intuitive and easy to use for managers and executives. In this dissertation project, a multidimensional and visual exploration approach was …


Exploring It-Based Knowledge Sharing Practices: Representing Knowledge Within And Across Projects, Alina Maria Dulipovici Apr 2009

Exploring It-Based Knowledge Sharing Practices: Representing Knowledge Within And Across Projects, Alina Maria Dulipovici

Computer Information Systems Dissertations

EXPLORING IT-BASED KNOWLEDGE SHARING PRACTICES: REPRESENTING KNOWLEDGE WITHIN AND ACROSS PROJECTS Drawing on the social representation literature combined with a need to better understand knowledge sharing across projects, this research lays the ground for the development of a theoretical account seeking to explain the relationship between project members’ representations of knowledge sharing practices and the use of knowledge-based systems as boundary objects or shared systems. The concept of social representations is particularly appropriate for studying social issues in continuous evolution such as the adoption of a new information system. The research design is structured as an interpretive case study, focusing …


Trusting It Artifacts: How Trust Affects Our Use Of Technology, Anthony Osborn Vance Apr 2009

Trusting It Artifacts: How Trust Affects Our Use Of Technology, Anthony Osborn Vance

Computer Information Systems Dissertations

Despite recent interest in the role of trust in Information Systems, the potential of IS to foster trust in business relationships remains largely untapped. In order to better realize this potential, this dissertation examines three areas of IS trust research for which research is particularly limited: (1) the IT artifact as a target of trust, (2) IS-based source credibility as an antecedent of trust, and (3) the effect of anonymity on trust in online environments. The objective of this dissertation is to examine the effects of IS on trust in each of these areas. To do so, a multi-paper dissertation …


An Examination Of The Deaf Effect Response To Bad News Reporting In Information Systems Projects, Michael John Cuellar Apr 2009

An Examination Of The Deaf Effect Response To Bad News Reporting In Information Systems Projects, Michael John Cuellar

Computer Information Systems Dissertations

Information systems project management has historically been a problematic area. One of the reasons for this has been the issue of escalation where resources continue to be committed to a failing course of action. While many causes of escalation have been proposed, this dissertation investigates one possible cause: that the project manager may not hear, ignores or overrules a report of bad news to continue a failing course of action: the Deaf Effect response to bad news reporting. This effect has not been previously studied within the information systems literature. In this dissertation, the Deaf Effect is examined through a …


Digital Integration: Understanding The Concept And Its Environmental Predictors, Ricardo M. Checchi Aug 2008

Digital Integration: Understanding The Concept And Its Environmental Predictors, Ricardo M. Checchi

Computer Information Systems Dissertations

This study investigates the impact of environmental factors on the decision to electronically integrate operations with international customers and/or suppliers. The following research question motivates the study: How does the environmental context affect the level of electronic integration of an organization with its international partners? This study elaborates on the concept of electronic integration. Studies on integration in general and electronic integration in particular adopt a loose definition of integration: they all agree in that integration is the opposite of markets, but they define this opposite in different terms: relationship contracting, long-term contracting, coordination, etc. Finally, the study also responds …


Managing The Tension Between Standardization And Customization In It-Enabled Service Provisioning: A Sensemaking Perspective, Mark O. Lewis Aug 2008

Managing The Tension Between Standardization And Customization In It-Enabled Service Provisioning: A Sensemaking Perspective, Mark O. Lewis

Computer Information Systems Dissertations

The outsourcing literature has offered a plethora of perspectives and models for understanding decision determinants and outcomes of outsourcing of business processes. While past studies have contributed significantly to scholarly research in this area, there are an insufficient number of studies that are provider centric. Consequently, there is a need to understand how service providers address a core challenge: to achieve scalable growth by developing standardized offerings that can be sufficiently customized to meet the unique demands of individual customers. This study explores how patterns of collective action within and between a provider and two of their largest customers relate …


Patient Monitoring Via Mobile Ad Hoc Network: Power Management, Reliability, And Delays, Sweta Sneha Jun 2008

Patient Monitoring Via Mobile Ad Hoc Network: Power Management, Reliability, And Delays, Sweta Sneha

Computer Information Systems Dissertations

ABSTRACT PATIENT MONITORING VIA MOBILE AD HOC NETWORK - MAXIMIZING RELIABILITY WHILE MINIMIZING POWER USAGE AND DELAYS BY SWETA SNEHA May 22nd, 2008 Committee Chair: Dr. Upkar Varshney Major Department: Computer Information Systems Comprehensive monitoring of patients based on wireless and mobile technologies has been proposed for early detection of anomalies, provision of prompt medical attention, and corresponding reduction in healthcare expenses associated with unnecessary hospitalizations and treatment. However the quality and reliability of patient monitoring applications have not been satisfactory, primarily due to their sole dependence on infrastructure-oriented wireless networks such as wide-area cellular networks and wireless LANs with …


Improving Practices In A Small Software Firm: An Ambidextrous Perspective, Nannette Napier Dec 2007

Improving Practices In A Small Software Firm: An Ambidextrous Perspective, Nannette Napier

Computer Information Systems Dissertations

Despite documented best practices and specialized tools, software organizations struggle to deliver quality software that is on time, within budget, and meets customer requirements. Managers seeking improved software project outcomes face two dominant software paradigms which differ in their emphasis on upfront planning, customer collaboration, and product documentation: plan-driven and agile. Rather than promoting one approach over the other, this research advocates improving software management practices by developing the organization’s ambidextrous capability. Ambidextrous organizations have the ability to simultaneously succeed at two seemingly contradictory capabilities (e.g. discipline and agility) which leads to enhanced organizational performance. Overall, this study asks the …


Escalation Of Commitment In Information Technology Projects: A Goal Setting Theory Perspective, Vijay Kasi Dec 2007

Escalation Of Commitment In Information Technology Projects: A Goal Setting Theory Perspective, Vijay Kasi

Computer Information Systems Dissertations

ABSTRACT ESCALATION OF COMMITMENT IN INFORMATION TECHNOLOGY PROJECTS: A GOAL SETTING THEORY PERSPECTIVE BY VIJAY KASI Aug 30, 2007 Committee Chair: Dr. Mark Keil Major Academic Unit: Center for Process Innovation Information technology (IT) projects are prone to failure. One explanation for the high failure rate among IT projects is that managers overly commit to a failing course of action, a phenomenon referred as escalation of commitment. While the notion of goals and commitment are central to the phenomenon of escalation, very few prior studies have investigated their impact on escalation. In this study, a research model rooted in goal …


Bad News Reporting On Troubled It Projects: The Role Of Personal, Situational, And Organizational Factors, Chongwoo Park Dec 2007

Bad News Reporting On Troubled It Projects: The Role Of Personal, Situational, And Organizational Factors, Chongwoo Park

Computer Information Systems Dissertations

An individual’s bad news reporting behavior has been studied from a number of perspectives and has resulted in a variety of research streams including the MUM effect (or reluctance to transmit bad news), whistle-blowing, and organizational silence. While many scholars in different areas have studied reporting behavior, it has not been widely discussed in the information systems literature. This dissertation research addresses an individual’s bad news reporting behavior (and its antecedents) in the troubled IT project context. Many social phenomena are multi-causal (Hollander 1971). The silence phenomenon involved in an individual’s bad news reporting behavior is multi-causal too. While prior …


A Contextualist Approach To Telehealth Innovations, Sunyoung Cho Aug 2007

A Contextualist Approach To Telehealth Innovations, Sunyoung Cho

Computer Information Systems Dissertations

A Contextualist Approach to Telehealth Innovations By Sunyoung Cho Abstract Healthcare is considered one of the most important social issues in the U.S. as well as in other societies with ever-increasing costs of medical service provision. The information-intensive nature of the healthcare industry and the perception of information technology (IT) as a way to ease up healthcare costs and improve quality have lead to increased use of and experiments with IT-based innovations. These activities present interesting research opportunities for IS researchers and they have led to an increasing body of knowledge on healthcare information systems. This research aims at contributing …


Generating User-Centric Dynamic And Adaptable Knowledge Models For World Wide Web, Li Lei Aug 2007

Generating User-Centric Dynamic And Adaptable Knowledge Models For World Wide Web, Li Lei

Computer Information Systems Dissertations

GENERATING USER-CENTRIC DYNAMIC AND ADAPTABLE KNOWLEDGE MODELS FOR WORLD WIDE WEB By LEI LI JUNE, 2007 Committee Chair: Dr. Vijay Vaishnavi Major Department: Computer Information Systems In the current Internet age, more and more people, organizations, and businesses access the web to share and search for information. A web-based resource is often organized and presented based on its knowledge models (categorization structures). The static and inflexible knowledge models of web-based resources have become a major challenge for web users to successfully use and understand the information on the web. In this dissertation, I propose a research approach to generate user-centric …


Individual-Technology Fit: Matching Individual Characteristics And Features Of Biometric Interface Technologies With Performance, Adriane Randolph May 2007

Individual-Technology Fit: Matching Individual Characteristics And Features Of Biometric Interface Technologies With Performance, Adriane Randolph

Computer Information Systems Dissertations

Abstract INDIVIDUAL-TECHNOLOGY FIT: MATCHING INDIVIDUAL CHARACTERISTICS AND FEATURES OF BIOMETRIC INTERFACE TECHNOLOGIES WITH PERFORMANCE By ADRIANE B. RANDOLPH MAY 2007 Committee Chair: Dr. Melody Moore Jackson Major Department: Computer Information Systems The term biometric literally means “to measure the body”, and has recently been associated with physiological measures commonly used for personal verification and security applications. In this work, biometric describes physiological measures that may be used for non-muscularly controlled computer applications, such as brain-computer interfaces. Biometric interface technology is generally targeted for users with severe motor disabilities which may last long-term due to illness or injury or short-term due …


Exploratory And Exploitative Knowledge Sharing In Interorganizational Relationships, Ghiyoung Im Dec 2006

Exploratory And Exploitative Knowledge Sharing In Interorganizational Relationships, Ghiyoung Im

Computer Information Systems Dissertations

A growing body of research investigates the role that organizational learning plays in generating superior firm performance. Researchers, however, have given limited attention to this learning effect in the context of long-term interorganizational relationships. This paper focuses on a specific aspect of learning, that is, explorative and exploitative knowledge sharing, and examines its impacts on sustained performance. We examine interorganizational design mechanisms and digitally-enabled knowledge representation as antecedents of knowledge sharing. The empirical context is dyadic relationship between a supply chain solutions vendor and its customers for two major classes of supply chain services. Our theoretical predictions are tested by …


Upgrading Packaged Software: An Exploratory Study Of Decisions, Impacts, And Coping Strategies From The Perspectives Of Stakeholders, Huoy Min Khoo Jan 2006

Upgrading Packaged Software: An Exploratory Study Of Decisions, Impacts, And Coping Strategies From The Perspectives Of Stakeholders, Huoy Min Khoo

Computer Information Systems Dissertations

Packaged software is widely adopted and has become an integral part of most organizations’ IT portfolios. Once packaged software is adopted, upgrades to subsequent versions appear to be inevitable. To date, research on packaged software upgrade has not received the attention that it warrants, as academic research continues to focus on initial technology adoption. To explore this understudied yet important area, three research questions were proposed: (1) What influences the decision to upgrade packaged software? (2) How do stakeholders cope with software upgrade? (3) How does a packaged software upgrade affect stakeholders? A qualitative research method was used to study …


New Perspectives On The System Usage Construct, Andrew Burton-Jones Aug 2005

New Perspectives On The System Usage Construct, Andrew Burton-Jones

Computer Information Systems Dissertations

Information systems are designed to support human and organizational purposes. To achieve their ends, information systems must be used. Although this may seem to be self-evident, there are many aspects of systems usage that are not so, and yet, in spite of this, there has been little intense conceptual scrutiny of this construct in past research. The objective of this thesis, therefore, is to develop new in-depth perspectives for studying system usage. Drawing on critical realist assumptions and studies of research diversity, I explain how epistemological factors enable while ontological factors constrain the diversity of meanings of system usage, and …


Access Anytime Anyplace: An Empircal Investigation Of Patterns Of Technology Use In Nomadic Computing Environments, Karlene C. Cousins Dec 2004

Access Anytime Anyplace: An Empircal Investigation Of Patterns Of Technology Use In Nomadic Computing Environments, Karlene C. Cousins

Computer Information Systems Dissertations

With the increasing pervasiveness of mobile technologies such as cellular phones, personal digital assistants and hand held computers, mobile technologies promise the next major technological and cultural shift. Like the Internet, it is predicted that the greatest impact will not come from hardware devices or software programs, but from emerging social practices, which were not possible before. To capitalize on the benefits of mobile technologies, organizations have begun to implement nomadic computing environments. Nomadic computing environments make available the systems support needed to provide computing and communication capabilities and services to the mobile work force as they move from place …