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Management Information Systems Commons

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Computer Information Systems Dissertations

Anonymity

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Trusting It Artifacts: How Trust Affects Our Use Of Technology, Anthony Osborn Vance Apr 2009

Trusting It Artifacts: How Trust Affects Our Use Of Technology, Anthony Osborn Vance

Computer Information Systems Dissertations

Despite recent interest in the role of trust in Information Systems, the potential of IS to foster trust in business relationships remains largely untapped. In order to better realize this potential, this dissertation examines three areas of IS trust research for which research is particularly limited: (1) the IT artifact as a target of trust, (2) IS-based source credibility as an antecedent of trust, and (3) the effect of anonymity on trust in online environments. The objective of this dissertation is to examine the effects of IS on trust in each of these areas. To do so, a multi-paper dissertation …