Business Administration, Management, and Operations Commons^™

Investment Motives And Non-Traditional Foreign Direct Investment, Jianhua Zhu

Electronic Thesis and Dissertation Repository

This dissertation examines the characteristics and performance of non-traditional investment motives, with a secondary focus on small-employment subsidiaries. It also investigates how firms re-evaluate and change their organizational control after an industry-wide consumer confidence crisis.

Essay 1 (Chapter 2) examines the characteristics and performance of subsidiaries according to different investment purposes, with a special emphasis on non-traditional investment motives. The key characteristics examined in Essay 1 include the size of an affiliate, the ownership mode, expatriate control, and performance. It finds that FDI with a support function differs substantially from a typical manufacturing facility. Meanwhile, there is a huge difference …

Stress And Well-Being At The Consumer-Employee Interface, Bonnie Simpson, Madelynn Stackhouse, Katherine White

Management and Organizational Studies Publications

Although stress has become a prominent research theme in consumer behavior and occupational health, to the authors knowledge there is only one review on the relationship between consumer behavior and stress (i.e., when internal and external factors exceed an individual’s resources and endangering the individual’s well-being) and this was published 10 years ago. Further, research on occupational stress has yet to be fully integrated into the consumer stress literature. In this chapter, the authors attempt to advance research on consumer stress by a drawing on a satisfaction mirror framework which outlines that consumers and employees influence each other through a …

Industry Self-Regulation And Government: A Study Of A Hybrid Regulatory Model To Realize The Circular Economy, Hadi Chapardar

Electronic Thesis and Dissertation Repository

Government often imposes social and environmental regulation on business to protect public interests. Alternatively, firms may collectively and voluntarily take on social and environmental responsibilities, which is frequently known as “industry self-regulation (ISR).” However, in the context of this qualitative study, neither of these two alternatives proved efficient.

I study the management of the Municipal Hazardous or Special Waste (MHSW) programs in Ontario, in which post-consumer household materials such as residual paint and dry cell batteries were collected and managed. According to the concept of the circular economy, preventing and/or re-entering waste into the product stream is key to solving …

The Effect Of Corporate Visibility On Corporate Social Responsibility, Zhichuan Li, Taylor Morris, Brian Young

Business Publications

Outside of direct ownership, the general public may feel it is an implicit stakeholder of a firm. As the public becomes more vested in a firm’s actions, the firm may be more likely to engage in Corporate Social Responsibility (CSR) activities. We proxy for the public’s stake in a firm with public visibility. Based on 3,400 unique newspaper publications from 1994 to 2008, we measure visibility for the U.S. S&P 500 firms with the frequency of print articles per year concerning the firm. We find that visibility has a signficant, positive relationship with the CSR rating. Evidence also suggests this …

Product Categories As Judgment Devices: The Moral Awakening Of The Investment Industry, Diane-Laure Arjaliès, Rodolphe Durand

Business Publications

Product categories are more than classification devices that organize markets; when reflecting market actors' purposes, they are also judgment devices. Taking stock of the literature on product categories and drawing on the distinction between the faculties of knowing and judging, we elaborate a framework that accounts for how and why market actors include or exclude normative attributes in a product category definition. Based on a field study of the development of Socially Responsible Investment (SRI) funds in France, we describe the phases and conditions of a judgment framework for category definition, for both established and nascent categories. We discuss implications …

Improving The Employee Transfer Experience Within An Organization, Andrew Fockler

The Dissertation in Practice at Western University

This Organizational Improvement Plan examines how to improve an employee’s experience when transferring between departments within an organization. This Organizational Improvement Plan includes a historical review of a Canadian retail organization. Based on this historical review, I identify gaps between current and future visions to show where problems with existing training and development practices need to be resolved to reduce front-line employee turnover within an organization. The strategies within this paper support leaders through LEAD: Listen, Explore, Act and Develop, Change Management Model. The LEAD Change Management Model is an adaptation of Cawsey, Deszca, and Ingols’ (2016) Change Path Model, …

Peering Inside The ‘Black Box’: The Impact Of Management-Side Representatives On The Industrial Relations Climate Of Organizations, Shelagh Campbell, Johanna Weststar

Management and Organizational Studies Publications

The labor climate of an organization can have a great impact on productivity and efficiency. Managing this climate is often left to union stewards and management-side labor relations representatives. While there is a large literature on the role of union stewards, little is written about the role that management-side labor relations representatives play in establishing or maintaining positive labor-management relations. Building from a series of interviews with labor relations representatives in Canada and a nationwide pilot study of frontline industrial relations workers, we model the role of the labor relations representatives and their specific job actions in the established model …

Building Momentum For Collectivity In The Digital Games Community, Johanna Weststar, Marie-Josee Legault

Management and Organizational Studies Publications

Studies of digital game labor have tended to document problems in the working lives of developers while devoting relatively limited attention to solutions, or to collective representation as a step toward solutions. An increasing number of game developers are dissatisfied with their working conditions, and dissatisfaction is a necessary condition for workers to engage in collective action to gain the representational power needed to achieve change in the workplace. Noting that the landscape of collective mobilization in the game industry has not yet been systematically mapped, this article documents collective actions over the past five decades, and asks, “Are the …

How Co-Creation Increases Employee Corporate Social Responsibility And Organizational Engagement: The Moderating Role Of Self-Construal, Bonnie Simpson, Jennifer Robertson, Katherine White

Management and Organizational Studies Publications

This research merges literature from organizational behavior and marketing to garner insight into how organizations can maximize the benefits of Corporate Social Responsibility (CSR) for enhanced CSR and organizational engagement of employees. Across two field experiments, the authors demonstrate that the effectiveness of employee co-creation activities in increasing employees’ positive CSR perceptions is moderated by self-construal (i.e., whether an individual views the self as relatively independent from or interdependent with others). In particular, the positive effect of co-creation on CSR perceptions emerges only for employees with a salient interdependent self-construal (either measured as an individual difference or experimentally manipulated). Moreover, …

"At The Very Beginning, There's This Dream." The Role Of Utopia In The Workings Of Local And Cryptocurrencies, Diane-Laure Arjaliès

Business Publications

Since the 2008 financial crisis, the number of alternative currencies aiming at transforming global financial institutions, such as local and complementary currencies (LCC) and cryptocurrencies, has exploded. Yet the motivations and workings of such monies are relatively unknown. This chapter aims to fill this gap by providing a framework that uncovers the ideals pursued by alternative currencies, and the effects of those ideals on the production of money. To do so, I present a comparative analysis of the valuation infrastructure – the processes through which value(s) is produced – of one LCC, Sol Violette, and three cryptocurrencies, Bitcoin, Ğ1 …

Women's Experiences On The Path To A Career In Game Development, Johanna Weststar, Marie-Josee Legault

Management and Organizational Studies Publications

This chapter seeks to identify whether there is a dominant, presupposed career pipeline to a career in game development and then looks for women and women’s experiences at each stage of that pipeline. It concludes that a dominant pipeline does exist and that this pathway both disadvantages women who attempt it and marginalizes other pathways. Along the way women deal with obstacles that can delegitimize their choices and experiences and/or make the assumed pathway inhospitable. This chapter relies on published literature as well as data from the 2014 and 2015 Developer Satisfaction Surveys (DSS) conducted by the International Game Developers …

Antecedents And Consequences Of Share Distribution In Equity Joint Ventures: A Pricing-Error Approach And Empirical Evidence, Liang Liang Wang

Electronic Thesis and Dissertation Repository

Equity joint ventures (EJVs) have been a widely used and extensively studied governance structure for inter-firm cooperation. To date, the literature has largely overlooked share distribution between EJV partners although it is critical to the organization and operation of EJVs. Only recently has a pricing-error rule of share distribution been proposed; it argues that partners should align the equity split with the relative size of the error committed in pricing assets into the EJV. As the first conceptual guideline on share distribution in EJVs, this rule has yet to be empirically verified. Furthermore, no study has sought to identify and …

The Rise Of Decentralized Autonomous Organizations: Coordination And Growth Within Cryptocurrencies, Ying-Ying Hsieh

Electronic Thesis and Dissertation Repository

The rise of cryptocurrencies such as Bitcoin is driving a paradigm shift in organization design. Their underlying blockchain technology enables a novel form of organizing, which I call the “decentralized autonomous organization” (DAO). This study explores how tasks are coordinated within DAOs that provide decentralized and open payment systems that do not rely on centralized intermediaries (e.g., banks).

Guided by a Bitcoin pilot case study followed by a three-stage research design that uses both qualitative and quantitative data, this inductive study examines twenty DAOs in the cryptocurrency industry to address the following question: How are DAOs coordinated to enable growth? …

Contemporary Perspectives On The Internationalization Of Firms, Maximilian Stallkamp

Electronic Thesis and Dissertation Repository

This dissertation contributes new insights to research on the internationalization of firms. Whereas prior research has focused mostly on the country as the main locational unit of analysis, I examine internationalization from both subnational and (supranational) regional perspectives. Moreover, I investigate the impact of digitalization on internationalization, by studying how ‘digital’ firms expand internationally.

Essay 1 examines how the initial subnational location choices of multinational enterprises (MNEs) in a host country (China) affect their subsequent investments in the same country. I argue that subnational locations with dense agglomerations of MNEs from the same home country can provide firms with co-ethnic …

When Public Recognition For Charitable Giving Backfires: The Role Of Independent Self-Construal, Bonnie Simpson, Katherine White, Juliano Laran

Management and Organizational Studies Publications

This research examines the effectiveness of public recognition in encouraging charitable giving, demonstrating that public recognition can sometimes decrease donations. While previous work has largely shown that making donations visible to others can motivate donors, the present research shows that the effectiveness of public recognition depends on whether potential donors are under an independent (i.e., separate from others) or interdependent (i.e., connected with others) self-construal. Across seven experimental studies, an independent self-construal decreases donation intentions and amounts when the donor will receive public recognition compared to when the donation will remain private. This effect is driven by the activation of …

Measuring Firm Size In Empirical Corporate Finance, Zhichuan Li, Chongyu Dang, Chen Yang

Business Publications

In empirical corporate finance, firm size is commonly used as an important, fundamental firm characteristic. However, no research comprehensively assesses the sensitivity of empirical results in corporate finance to different measures of firm size. This paper fills this hole by providing empirical evidence for a “measurement effect” in the “size effect”. In particular, we examine the influences of employing different proxies (total assets, total sales, and market capitalization) of firm size in 20 prominent areas in empirical corporate finance research. We highlight several empirical implications. First, in most areas of corporate finance the coefficients of firm size measures are robust …

Why Might A Video Game Developer Join A Union?, Johanna Weststar, Marie-Josee Legault

Management and Organizational Studies Publications

This paper contributes to the union renewal literature by examining the union voting propensity of workers in the high-tech tertiary sector of videogame development toward different forms of unionization. We used exclusive data from a survey of videogame developers (VGD) working primarily in Anglo-Saxon countries. When looking at the factors related to voting propensity, our data indicated that the type of unionism matters and that industry/sectoral unionism is an increasingly salient model for project-based knowledge workers. This is an important policy dimension given that the legal structures and norms in Anglo-Saxon countries still tend to support decentralized enterprise-based unionism. It …

Mindfulness And Individual Error Orientation In High Reliability Organizations, Ellen Choi

Electronic Thesis and Dissertation Repository

Mindfulness is a concept drawn from the contemplative traditions that refers to present-moment, non-judgmental awareness. Exactly how applicable mindfulness is in the workplace requires further empirical validation, particularly on outcomes immediately relevant to organizations. This study contributes to literature examining the effects of mindfulness in organizational settings by considering the effects of an 8-week workplace mindfulness training program in a high-reliability organization (hospital) on individual error orientation, an individual’s propensity to learn from error, worry about error, or hide error. This study adds to the current state of knowledge by providing further insight into why one holds a particular error …

Videogame Developers Among 'Extreme Workers': Are Death Marches Over?, Marie-Josee Legault, Johanna Weststar

Management and Organizational Studies Publications

Purpose: The videogame industry is a work environment that is emblematic of O’Carroll’s (2015) encompassing model of a 24/7/365 working time model of flexibility. We use O’Carroll’s model to challenge two myths about videogame developers (VGDs): the long hours of work are in fact unpredictable hours, and flextime HR programs do not allow for real control over working hours.

Design/methodology/approach: We use a mixed methods approach (international online survey and 100 Canadian interviews) to analyse the case of VGDs - a different, but similar type of worker to the IT workers analysed by O’Carroll.

Findings: We can generalize O’Carroll’s model …

Institutional Voids, Investment Purposes, And Foreign Subsidiaries Of Multinational Enterprises, Yamlaksira S. Getachew

Electronic Thesis and Dissertation Repository

This dissertation is motivated by two sets of research questions: (a) Whether, how, and when host-country market and institutional conditions have implications for the performance of foreign subsidiaries? And (b) Whether, how, and when investment purposes/motives for which foreign subsidiaries are established relate to the extent to which the subsidiaries/their parents overcome the hazards of or capitalize on the opportunities from operating in locations of high institutional voids?

The first essay examines how the decision to enter African markets relates to the exit probability of MNE subsidiaries. Using a longitudinal, paired-sample design of Japanese foreign subsidiaries operating in …

Building An Ecology Of Routines: The Central Role Of The Broker, Jeannette A. Eberhard

Electronic Thesis and Dissertation Repository

Making progress on stubborn social problems, such as street level prostitution, requires local actors to work together in new ways across organizational boundaries. Organizational routines – defined as repetitive, recognizable patterns of interdependent actions carried out by multiple actors – are considered one of the primary means through which organizations accomplish the work they do. In my thesis, I argue that an important way to tackle stubborn social problems is through brokering, across organizational boundaries, to build and coordinate an ecology of routines. To better understand this process, I explore the following questions: How is the role of broker established? …

Extreme Risk And Small Investor Behavior In Developed Markets, Lorne N. Switzer, Jun Wang, Seungho Lee

Management and Organizational Studies Publications

This paper examines the responses of small investors of ten developed markets as they are exposed to extreme risk. We focus on mutual fund flows that are induced by extreme market episodes (measured daily, weekly, and monthly) versus volatile periods captured by the traditional standard deviation metric. The extreme-day measure captures the behavior of small retail investors in the US and Canada better than the traditional standard deviation measure, based on funds flows to equity mutual funds. The evidence for the other countries of the study is mixed. Small investors in countries in the G-7 with more collective (as opposed …

An Event Based Approach For Quantifying The Effects Of Securities Fraud In The It Industry, Lorne N. Switzer, Jun Wang

Management and Organizational Studies Publications

Detecting the incidence and impact of illegal insider trading is a difficult process since access to the actual trading records of insiders that overlap precisely with fraudulent events is difficult. This paper provides a case study of a specific IT stock in Canada that was successfully prosecuted in the Canadian court system for market manipulation and illegal insider trading violations. The study provides a quantification of the impact of insider trading activities by the President directly through his own account or through accounts under his control, and illustrates the impact of some off-exchange transactions by the impugned parties. Overall, the …

Achieving Operational Integrity: A Case Study Of A Long-Term Care Operation, Maryam Memar Zadeh

Electronic Thesis and Dissertation Repository

This dissertation explores the phenomenon of operational integrity (OI), defined here as the congruence between planned operational tasks and their execution by employees. I seek to answer the question of “how is OI achieved in human-reliant operational systems” on the premise that if the operational tasks are not executed as planned, the desired outcomes (e.g., service quality) are less likely to be realized resulting in the exposure of an organization to operational risks. To date, the literature pertaining to OI relies heavily on the notion of reliability particularly in manufacturing settings characterized by machine-based production systems. While few studies offer …

Discrete Event Simulation Model For Planning Level 2 “Step-Down” Bed Needs Using Nems, Felipe F. Rodrigues, Gregory S. Zaric, David Stanford

Business Publications

In highly congested hospitals it may be common for patients to overstay at Intensive Care Units (ICU) due to blockages and imbalances in capacity. This is inadequate clinically, as patients occupy a service they no longer need; operationally, as it disrupts flow from upstream units; and financially as ICU beds are more expensive than ward beds. Step-down beds, also known as Level 2 beds, have become an increasingly popular and less expensive alternative to ICU beds to deal with this issue. We developed a discrete event simulation model that estimates Level 2 bed needs for a large university hospital. The …

Improving The Education Of Leaders: An Exploratory Case Study In An Undergraduate Business Leadership Course Focused On Gender, Kanina Blanchard

Electronic Thesis and Dissertation Repository

This exploratory case study is conducted in an undergraduate leadership course at a business school in Ontario. The research develops an understanding of how former students value and are influenced by leadership education that teaches a breadth of knowledges (instrumental, hermeneutic and emancipatory) and focuses on participants’ perspectives of how gender and inequality continue to impact the practice of leadership in Canada. By using document analysis and semi-structured interviews, findings emerge which provide insights into how changes in curricula and pedagogy may better prepare students of leadership to navigate the ethical and social complexities in today’s workplace.

Social Barriers To Entry: Liquefied Natural Gas Import Terminals In The Us From 2000 To 2013, Chethan D. Srikant

Electronic Thesis and Dissertation Repository

Management scholars recognize the uncertainties and challenges during the market entry process that can impede operational startup. However, very little empirical research exists to fully understand these challenges and explain firm responses. Even less attention has been paid to the threats from non-market actors and the countering strategies employed by firms. Hence, this thesis explores firm reactions to community contestation, as a form of social barrier to entry that can prevent the firm from exploiting market opportunities. Specifically, I consider the strategic implications of firms’ rhetorical responses to community contestation during the market entry process.

For this thesis, U.S. liquefied …

The Causes And Consequences Of Corporate Short-Termism, Mark R. Desjardine

Electronic Thesis and Dissertation Repository

Corporate short-termism is one of the most significant concerns facing companies and society today. It demands that companies maximize profits in the short term regardless of the long-term consequences. Corporate short-termism can destroy long-run wealth generation, fuel job lay-offs, impede innovation, and neglect society’s social and environmental interests. Paul Polman, CEO of Unilever, declares that short-termism, “lies at the heart of many of today’s problems.”

In spite of the potential harm it may cause, corporate short-termism is one of least understood topics in management research. Anecdotal evidence suggests that financial market pressures fuel corporate short-termism, but little research has explored …

Values Of Hospital Chief Executive Officers In Ontario, Alexander Smith

Electronic Thesis and Dissertation Repository

Value-based health systems, where the fundamental goal of the system is to maximize patient value, have been suggested as a means to improve health service delivery. However, our understanding of various stakeholder values in Ontario is limited. This study collected interview responses from 26 Ontario hospital Chief Executive Officers (CEOs) in an attempt to understand their personal values, alignment with health-system values, and use of values to drive decision-making. Results suggest that Ontario hospital CEOs have two value sets; a set of core values (i.e. integrity, compassion, empathy) that are established at a young age and are largely non-negotiable, and …

Social Networking Sites And Personnel Selection: An Initial Validity Assessment, Travis J. Schneider

Electronic Thesis and Dissertation Repository

The purpose of this dissertation was to add to the literature on the use of social networking sites (SNSs) for personnel selection. The first goal was to evaluate whether SNSs have the potential to be used as a valid source of information for selection. Specific SNS Indicator scales were created to test whether they have better validity evidence than the more traditionally-used Global SNS Rating. In a study of 141 undergraduate students at a large Canadian university, the Specific SNS Indicators demonstrated fairly weak evidence of interrater reliability, but some evidence of structural validity, and construct validity (convergent and discriminant). …