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Articles 931 - 960 of 29116

Full-Text Articles in Art and Design

E-Motioning: Exploring The Effects Of Emotional Generative Visuals On Creativity And Connectedness During Videoconferencing, Tianqin Lu, Jun Hu Oct 2023

E-Motioning: Exploring The Effects Of Emotional Generative Visuals On Creativity And Connectedness During Videoconferencing, Tianqin Lu, Jun Hu

IASDR Conference Series

Videoconferencing has become an essential part of business life, and the trend of remote collaboration is set to continue in the future. However, research has shown that the lack of social cues in videoconferencing negatively impacts human social connectedness and hinders the production of creative ideas. Therefore, E-Motioning has been proposed as a system that generates geometrical-based visuals according to users’ real-time emotions, and these visuals are used, as backgrounds for videoconferencing. An experiment was conducted with twenty-four participants to examine the effects of E-Motioning on creativity and connectedness in Microsoft Teams compared to a control condition that uses the …

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Office Space Design Based On Kano Model, Ahp, Qfd Methods, Yilan Jin Oct 2023

Office Space Design Based On Kano Model, Ahp, Qfd Methods, Yilan Jin

IASDR Conference Series

As a frequent scene in the daily life of contemporary people, the design approach of office space has always been of great concern. Based on the above background, a user-driven approach to office space design is proposed to address the need for more distinction between different careers and the phenomenon of homogeneity and pattern in office space design nowadays. The Kano model, AHP, and QFD Methods are integrated into the office space design. Firstly, the users were targeted towards designers, and fourteen user requirements were obtained through research and classified into attributes using Kano; Secondly, AHP (Analytic Hierarchy Process) was …

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Investigation Of Creativity And Experiential Learning Composition In Design Teams, Yu-Chen Chen, Yu Tang, Hsi-Jen Chen Oct 2023

Investigation Of Creativity And Experiential Learning Composition In Design Teams, Yu-Chen Chen, Yu Tang, Hsi-Jen Chen

IASDR Conference Series

The study aimed to examine the relationship between creativity and Experiential learning composition in design teams. The Experiential learning composition comprised two parts: Learning process composition, including team grasping experience and team transforming experience (which was the mean of both experiences for the team), and the Learning styles composition, including team Diverging, team Assimilating, team Converging, and team Accommodating (which was the percentage of each Learning style for the team). The investigation involved 20 design teams, consisting of a total of 53 Industrial Design students ranging from juniors to seniors. Participants completed the Learning Style Inventory-version 3.1, and experts evaluated …

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Living Entanglement: Toward An Entangled Design Nexus, Clee Zhuo Wang, Laurent Laurent Gutierrez Oct 2023

Living Entanglement: Toward An Entangled Design Nexus, Clee Zhuo Wang, Laurent Laurent Gutierrez

IASDR Conference Series

Human-nature encounters more and more take forms of conflict, struggle, resistance and denial. Beneath the surface question of “how to survive”, these encounters reveal “entanglement” as the fundamental condition of the world. This new world view, supported by systems thinking and posthumanism, radicalizes the anthropocentric reductionistic belief. The shift informs a reposition of design from a method to produce (techne) to an invitation to co-becoming (phronesis). This article starts with a cross-disciplinary literature review to elaborate the concept of “entanglement” in three levels: relationality, co-becoming and blurred subject / object division. Then, the field work of an ecoliteracy program (“The …

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Techno-Social Correlations In Responsive Environments, Jan Torpus, Jonas Kellermeyer, José Navarro, Sophie Kellner, Thomas Ryser Oct 2023

Techno-Social Correlations In Responsive Environments, Jan Torpus, Jonas Kellermeyer, José Navarro, Sophie Kellner, Thomas Ryser

IASDR Conference Series

This paper is based on the developments of an interdisciplinary research project (government funded, 2019-23) investigating the correlations between people and responsive environments. By staging different characteristics of Ubiquitous Computing in an interactive installation and evaluating them with participants, we aim to gain insights into human perception and behavior towards embedded sensor actuator systems. The design approach is based on strategies of New Media Arts and Speculative Design. By evaluating 50 subjects with a mixed-methods approach, techno-social contexts and issues such as sense-making, agency, and attitude are explored. The focus of this paper is on the development and impact of …

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Co-Designing Strategic Ritual In Craft Beer: Churches, Denominations, Sects, And Mystics, Ian Parkman, David Turnbloom, Samuel Holloway Oct 2023

Co-Designing Strategic Ritual In Craft Beer: Churches, Denominations, Sects, And Mystics, Ian Parkman, David Turnbloom, Samuel Holloway

IASDR Conference Series

This study explores the co-design of strategic rituals by craft breweries and their customers. As many marketplaces have become increasingly overly-saturated, organizations have struggled to create meaningful connections between themselves and customers. Ritual consumption is a potentially powerful method to maintain strong customer relationships and reinforce differentiation. Drawing on the concept of co-design, described as a process of ‘joint inquiry and imagination’ whereby ‘problem and solution coevolve’, our exploratory study employs case study methodology to clarify how strategic rituals are co-designed by customers and organizations in the craft beer industry of the US Pacific Northwest. Specifically, drawing on the Sociology …

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Head Shape Design Of Chinese 450 Km/H High-Speed Trains Based On Pedigree Feature Parameterization, Peng Ji, Jingming Ma, Silu Liao, Han Li Oct 2023

Head Shape Design Of Chinese 450 Km/H High-Speed Trains Based On Pedigree Feature Parameterization, Peng Ji, Jingming Ma, Silu Liao, Han Li

IASDR Conference Series

The appearance of high-speed trains can affect the perception of high-speed railways. Hence, pedigree construction has become an important part of high-speed rail development. Due to the influences of various brands on the shape design of high-speed trains in China, the appearance of China Railway Rolling Stock Corporation (CRRC) models lacks its own family style. As China is now developing 450 km/h high-speed trains, a unified design strategy for the pedigree construction of CRRC trains needs to be established. In this study, a pedigree feature parameterization-based design method for high-speed trains was developed. Firstly, the similarity between the head shapes …

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Human-Ai System Co-Creativity For Building Narrative Worlds, Anca Serbanescu, Franck Nack Oct 2023

Human-Ai System Co-Creativity For Building Narrative Worlds, Anca Serbanescu, Franck Nack

IASDR Conference Series

This paper explores the human-AI system co-creativity for building narrative worlds (NWs) through active human-machine collaboration. It proposes a hypothesis of structuring a narrative world for the AI system, working on the gap between the main disciplines of Design Studies and Human-Computer Interaction (HCI). Through the lens of the creative collaboration between humans and AI, this paper finds the emerging field of Interactive Digital Narrative (IDN) that stands in the abovementioned gap. Creativity has long been considered unique to humans, but in this contribution, creativity is considered in collaboration with an AI entity. The AI system becomes a tool for …

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Decolonizing Creativity In The Digital Era, Laura Herman, Payal Arora Oct 2023

Decolonizing Creativity In The Digital Era, Laura Herman, Payal Arora

IASDR Conference Series

This paper explores the importance of decolonizing creativity in the digital era within the context of the platformised creator economy. We argue that technology has largely been designed for Western audiences by Western audiences, thereby overlooking an enormous segment of global Internet users who exist outside of the Global North. To take a truly inclusive approach to design research, it is imperative to consider local impacts and vernacular realities of designed platforms. Therefore, we share the results of fieldwork conducted with young people in India to produce a non-Western, decolonial perspective on digital creativity and algorithmic cultures. In sharing these …

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Improving The Healthcare Experience: Developing A Comprehensive Patient Health Record (Phr), Christine O'Dell, Sandra Gabriele Oct 2023

Improving The Healthcare Experience: Developing A Comprehensive Patient Health Record (Phr), Christine O'Dell, Sandra Gabriele

IASDR Conference Series

Digital technology has permeated every aspect of our lives, including the way in which our health records are managed. Currently, healthcare providers are responsible for maintaining records with limited access or control for patients. However, because of the siloed structure of the healthcare system in Canada, patients have little access or control of their medical information Our previous research focused on understanding the patient experience and revealed pain points within their care journey. The key recommendation was to design a comprehensive patient medical record (PMR) which would give patients ownership of their health information. In response, we created a mobile …

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Participatory Design Of Service Innovation To Support People And Their Carers In Moray, Jay Bradley, Sonya Lizbeth Joseph, Linda Shore, Marlene Harkis Oct 2023

Participatory Design Of Service Innovation To Support People And Their Carers In Moray, Jay Bradley, Sonya Lizbeth Joseph, Linda Shore, Marlene Harkis

IASDR Conference Series

This paper describes the findings of a participatory-design project focused on the use of modern, digital technologies to support people and their carers. In particular, to improve access to services, better co-ordinate services and to make support packages more resilient (more likely to reduce a crisis situation and more likely to last longer before needing changes). The design activities were: a focus group and three participatory design workshops, all with health and care professionals, and several interviews with unpaid carers. The work all took place in Moray, Scotland. The findings are presented as designed concepts and insights that should help …

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Experience Design’S Transformation Towards Experience-Driven Transformation: A Practical Perspective, Michael T. Lai, Hsien-Hui Tang Oct 2023

Experience Design’S Transformation Towards Experience-Driven Transformation: A Practical Perspective, Michael T. Lai, Hsien-Hui Tang

IASDR Conference Series

Over the past two decades, rapid economic development has transformed the practice of user experience. This article reflects on the evolution of the experience economy in China and the development of the experience strategy, from a design perspective, to address the challenges of an increasingly competitive market. The case study of a leading design consultancy in Shanghai, China, demonstrates how user experience (UX) design has evolved into experience strategy by 2023. The article presents four phases of user experience transformation to illustrate changes in problems and solutions and an Experience Strategy framework to elaborate on issues that designers should focus …

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Enhancing Design Competencies For Students With Special Educational Needs For Future Career Development, Xi Liu, Newman Lau, Alex Chuin, Wun Kam Reginia, Ada How Sim Ho, Mohana Das, Mengru Liu, Cheuk Lam Kwok Oct 2023

Enhancing Design Competencies For Students With Special Educational Needs For Future Career Development, Xi Liu, Newman Lau, Alex Chuin, Wun Kam Reginia, Ada How Sim Ho, Mohana Das, Mengru Liu, Cheuk Lam Kwok

IASDR Conference Series

Some students with special educational needs (SEN) may have innate talents or interests in creative disciplines such as art and design. However, these students frequently face obstacles when pursuing a career in these fields. Difficulties and failures diminish these students’ confidence and sense of self-efficacy, in turn affecting their personal development. To tackle these issues, this study explores the possibility of enhancing the strengths in art and design of students with SEN and converting these strengths into relevant design competencies that can benefit their future careers. The study begins with a review of essential topics pertaining to students with SEN: …

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Exploring The Relationship Between Customer Experience And Loyalty In Digital-Only Banking, Yu-Ling Lien, Hsien-Hui Tang Oct 2023

Exploring The Relationship Between Customer Experience And Loyalty In Digital-Only Banking, Yu-Ling Lien, Hsien-Hui Tang

IASDR Conference Series

The rapid development of fintech during the pandemic, has led to advancements in digital-only banking. However, the rapid technology-driven innovation has created a gap between technological services and customer experience. Even with the constant improvement of fintech, current banking services are still poorly differentiated. Digital Branding is not yet fully effective to increase customer loyalty. The purpose of this study is to investigate the impact of digital-only banking experience on customer loyalty. The research process applied a mixed method of qualitative and quantitative approaches in two stages. First, exploratory research was conducted through interviews to establish the research framework An …

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The Impact Of Identity Construction And Diversification Of Chinese Craftspeople On The Design Innovation Of Traditional Handicrafts – A Case Study Of Dong Brocade In Tongdao, Hunan, Yihan Jiang, Claire Yuting Xie, Jinge Mao Oct 2023

The Impact Of Identity Construction And Diversification Of Chinese Craftspeople On The Design Innovation Of Traditional Handicrafts – A Case Study Of Dong Brocade In Tongdao, Hunan, Yihan Jiang, Claire Yuting Xie, Jinge Mao

IASDR Conference Series

Since the Chinese government enacted a series of policies for the protection of Intangible Cultural Heritage (ICH), there has been a huge impact on the Chinese folk handicraft market and Chinese folk craftspeople. To study the corresponding changes brought by the new “discourse” of Chinese Intangible Cultural Heritage, this paper will conduct a detailed case study on the Dong brocade folk craftspeople in Tongdao Dong Autonomous County, Hunan Province. We will firstly examine the origination and development of Dong brocade folk handicrafts, as well as the formation process of the Dong brocade folk handicraft group. Furthermore, in light of the …

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Meet Me At The Local Shop: Designing Community Anchors For Customer Engagement, Eunji Woo, Chorong Kim, Hyejin Kwon, Yedam Ryu, Youngok Choi, Ki-Young Nam Oct 2023

Meet Me At The Local Shop: Designing Community Anchors For Customer Engagement, Eunji Woo, Chorong Kim, Hyejin Kwon, Yedam Ryu, Youngok Choi, Ki-Young Nam

IASDR Conference Series

Design plays a vital role in facilitating community-building by triggering interpersonal social interactions, enhancing a sense of attachment, and connecting individuals. This study aims to identify how local creators are currently casting community anchors for their customers and explore design opportunities to further enhance these practices. First, a literature review is conducted to establish the significance and concepts of ‘local creators’, ‘community anchors’ and ‘level of customer engagement’. Subsequently, 40 practical cases are thematically analysed to identify which and how local creators cast community anchors to engage customers for community-building. Consequently, fourteen types of community anchors and five ways of …

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Rethinking Designer Agency: A Case Study Of Co-Creation Between Designers And Ai, Xinyu Guo, Yi Xiao, Jiaqi Wang, Tie Ji Oct 2023

Rethinking Designer Agency: A Case Study Of Co-Creation Between Designers And Ai, Xinyu Guo, Yi Xiao, Jiaqi Wang, Tie Ji

IASDR Conference Series

The creativity exhibited by generative artificial intelligence (AI) has caused anxiety among some designers. This unclearly explained creativity has a significant impact on designers' creative activities. Therefore, this study aims to explore the process of co-creation between designers and generative AI, investigate the impact of generative AI on designers' creative activities and its underlying mechanisms, and explore how designers utilize agency to respond to this new challenge. Based on the theory of creative segment, a human-AI co-creative segement model is proposed to elucidate the mechanism of AI-augmented design. An observational study was conducted on a workshop where designers and generative …

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Multi-View Visualization Layout Design Method For Large Displays Based On Quantitative Analysis Of Situation Awareness, Peng Ji, Xuan He Oct 2023

Multi-View Visualization Layout Design Method For Large Displays Based On Quantitative Analysis Of Situation Awareness, Peng Ji, Xuan He

IASDR Conference Series

Multi-View Visualization (MV) is a technique employed in large-display interaction platforms like network security situational awareness and industrial platforms. However, due to the high technical cost, complexity of physiological measurements, and inadequacy of subjective scales, large-display interaction designs often lack assessment for situational awareness and rely on back-end coding schemes. This lack of convenient and effective measurement impacts interaction design quality, leading to misunderstandings of system intention by human operators. This paper proposes a Quantitative Analysis of Situation Awareness (QASA) for MV layout in large-display interaction design. Through multiple experimental measurements (N=50) validated by eye-movement testing, we compared situational awareness …

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Introducing The Third Space Of Design For Well-Being: Exploring The Intersection Between Problem- And Possibility-Driven Design Through A Design Case On Online Dating Experience, Erika Hajdu, Hazal Ertürkan, Pieter Desmet Oct 2023

Introducing The Third Space Of Design For Well-Being: Exploring The Intersection Between Problem- And Possibility-Driven Design Through A Design Case On Online Dating Experience, Erika Hajdu, Hazal Ertürkan, Pieter Desmet

IASDR Conference Series

This paper explores the traditional distinction between problem- and possibility-driven design for promoting user well-being. Problem-driven design identifies and addresses unfulfilled needs to reduce ill-being (i.e., the first space of design for well-being), while possibility-driven design seeks to enhance well-being without addressing existing problems (i.e., the second space of design for well-being). The latter is informed by positive psychology, which studies the conditions for human flourishing. Although possibility-driven design has added a valuable new focus to the design repertoire, it confronts designers with some key challenges that are currently unresolved. Examples of these challenges include finding focus, determining evaluation metrics, …

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Design And The Reframing Of Participatory Approaches In Cultural Heritage And Museums Beyond Pandemic Crisis, Eleonora Lupo Oct 2023

Design And The Reframing Of Participatory Approaches In Cultural Heritage And Museums Beyond Pandemic Crisis, Eleonora Lupo

IASDR Conference Series

The paper aims at reframing the concept of participatory approaches in Cultural Heritage to rethink and re-design, in an long–term perspective and taking in account the lesson learnt in the post-covid recovery and the post-digital scenario, the role, competences and modes of collaborations of museums and their community of stakeholders. It discusses the participatory paradigm in CH proposing a ‘participatory continuum of phygital proximity’ based on the concept of museums ‘ecosystem’, to re-consider the conventional participatory rhetoric and drive digital transformations and organisational changes with a long-term perspective.

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Design Fiction And The Art Of Anticipation, Eva Knutz, Thomas Markussen Oct 2023

Design Fiction And The Art Of Anticipation, Eva Knutz, Thomas Markussen

IASDR Conference Series

In this paper we show how design fiction is a form of design inquiry that offers methods for understanding and reacting towards intractable societal challenges. More specifically we unravel how narrative and literary practices of world-making used in design fiction can be of value for researching life changing, but unknown futures. We argue that this contribution has been largely overlooked because design fiction is too often wrongly caught up in discussions of the limitations of speculative design. Additionally, we substantiate our claim by making a study of Design Futures courses addressing the challenge of unknown energy futures in an era …

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Inheriting The Intangible Cultural Heritage And Embracing Innovation:Digital Rubbing Leads A New Experience Of Audience Interaction In Museums, Zheqiong Mo, Danni Li, Tie Ji Oct 2023

Inheriting The Intangible Cultural Heritage And Embracing Innovation:Digital Rubbing Leads A New Experience Of Audience Interaction In Museums, Zheqiong Mo, Danni Li, Tie Ji

IASDR Conference Series

In the post-epidemic era, transforming museum life depends on adapting to the increasing digitization of museums and changing the traditional passive viewing mode of audiences. To achieve the goal of exploring new paradigms to guide the interactive new experience of museum audiences while inheriting and innovating intangible cultural heritage, this paper first selected Rubbing, a traditional Chinese craft that can replace the function of photography. Then, through literature analysis, it summarized the functions, cultural history, technical procedures, objects suitable for rubbing, and artistic forms of the rubbing technique. Meanwhile, it answers why to choose Rubbing and apply it to museums …

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Changing Organizations And Policies: Equipping Design For Systemic Transformation, Marzia Mortati, Sabrina Bresciani, Eui Young Kim, Sabine Junginger Oct 2023

Changing Organizations And Policies: Equipping Design For Systemic Transformation, Marzia Mortati, Sabrina Bresciani, Eui Young Kim, Sabine Junginger

IASDR Conference Series

The track [Changing] Organizations and Policies of the 2023 IASDR conference encompasses 30 original papers that revolve around four main contributions of design in this domain: (1) design for public sector innovation; (2) transformative design for organizational change and customer experience; (3) design for social and environmental impact; and (4) theoretical explorations, positions, and methodological approaches. These key clusters and related papers are described in detail; discussion points are provided on how the resulting research agendas might be addressed to move the field forward.

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Digital Transition, Sustainable Product-Service System (S.Pss), And Environmental Sustainability - A Systematic Review, Hang Su, Carlo Arnaldo Vezzoli, Nan Xia Oct 2023

Digital Transition, Sustainable Product-Service System (S.Pss), And Environmental Sustainability - A Systematic Review, Hang Su, Carlo Arnaldo Vezzoli, Nan Xia

IASDR Conference Series

Recently, the ongoing digital transition has brought forth both new risks and opportunities for environmental sustainability. However, despite some attention given to potential relationships between related areas and a growing research interest therein, a limited number of studies have holistically explored the nexus between digital transition, PSS, and environmental benefits. This research is a systematic literature review focused on the relationship between S.PSS and environmental sustainability during the digital transition process. We propose a novel analytical perspective by synthesizing and mapping the existing literature to derive a potential pathway for digital technologies to optimize four S.PSS relevant factors through four …

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Exploring The Effect Of Softness And Weight Of Materials On Positive Emotion Regulation: A Case Study Of Lego, Jinhee Cha, Chajoong Kim, Sungzin Chae Oct 2023

Exploring The Effect Of Softness And Weight Of Materials On Positive Emotion Regulation: A Case Study Of Lego, Jinhee Cha, Chajoong Kim, Sungzin Chae

IASDR Conference Series

Emotional well-being manages people’s emotions and copes with challenges throughout life. Positive emotion and emotion regulation have beneficial effects on overall emotional well-being (Colombo et al., 2021; Quoidbach et al., 2010; Yoon & Kim, 2022). In the sensory perception of humans, touch interaction is regarded as a vital contributor to regulating our emotions. Considering that appropriate touch experience can lead to more positive emotion regulation, the study attempts to figure out how the touch experience relates to positive emotion regulation. Among several factors of tactile perception, our focus was on texture and weight, which are presumably closely related to positive …

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The Role Of Human-Centred Design In Promoting Understanding Of Local Contexts: A Study Of Japanese Students Addressing Social Issues In Bangladesh, Kenichiro Miyama, Shiro Inoue, Seiko Shirasaka Oct 2023

The Role Of Human-Centred Design In Promoting Understanding Of Local Contexts: A Study Of Japanese Students Addressing Social Issues In Bangladesh, Kenichiro Miyama, Shiro Inoue, Seiko Shirasaka

IASDR Conference Series

When implementing design projects aimed at solving social issues across borders, it is essential to deeply understand the local people and culture. In particular, when enterprises in developed countries deploy services to address social issues in developing countries, the lack of understanding of the local context and biases can become a barrier to sustainable business development. In such a context, a human-centred design approach plays an important role in the process of designing as it facilitates an in-depth understanding of local people and culture. In the context of education, when students in a developed country develop sustainable services and businesses …

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Planet-Oriented Design: A Proposal For New Ethical Transitions In Design Education, Martin Tironi, Marcos Chilet Oct 2023

Planet-Oriented Design: A Proposal For New Ethical Transitions In Design Education, Martin Tironi, Marcos Chilet

IASDR Conference Series

We live through a socio-environmental, socio-political and socio-technical crisis that forces us to ask ourselves urgent questions about our planet. The article explores the need to transition from human-centred design to forms of design with a terrestrial vision. Based on the experience of the School of Design of the Pontifical Catholic University of Chile, it explores the potential of Planet-Oriented design as an articulator of new practices and a new ethic of teaching and doing design. The recent social phenomena - such as the Chilean social uprising of 2019 - added to the planetary crises in which we live opened …

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Shifting Spaces In Fashion: Approaching Digitised Design Spaces From A Bodily Perspective, Jan Tepe Oct 2023

Shifting Spaces In Fashion: Approaching Digitised Design Spaces From A Bodily Perspective, Jan Tepe

IASDR Conference Series

Digitising design processes incrementally reduce the degree to which designers bodily engage with materials to design garments. While extended reality technology such as augmented and virtual reality could address the lack of bodily involvement in digital design processes, they have yet to resonate with fashion designers in academia and the industry to be fully included. The presented research aimed to explore extended reality technology as an enabler of ‘interspaces’ that mediates bodily experiences and interactions of engaging with digital material based on spatial and technological affordances. The emergent design spaces allowed for varying degrees of bodily engaging digital materials. Reflections …

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Breaking Barriers To Sustainable Costume Design: A Community-Driven Approach With German Theatres, Urs A. G. Dierker, Anja Gast Oct 2023

Breaking Barriers To Sustainable Costume Design: A Community-Driven Approach With German Theatres, Urs A. G. Dierker, Anja Gast

IASDR Conference Series

The Circular Costume Design Lab (CCD Lab) is a participatory initiative exploring sustainable practices in costume design and making within the German theatre industry. Preliminary research suggested that theatre costume making is a tradition-based craft with limited agency for systemic change. The CCD Lab aimed to understand how tightly-knit communities of costume professionals perceive and experience environmental and social sustainability, and how broader social, cultural, and political forces shape their work towards sustainability in state-funded and independent theatres. The CCD Lab consisted of eight online workshops co-developed by two costume makers and researchers in collaboration with two professional associations. The …

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Usage Of Service Design Pattern Language As A Method For Beginners To Effectively Acquire Their Behaviors Towards Design, Kaoru Yamamoto, Momoko Nakatani Oct 2023

Usage Of Service Design Pattern Language As A Method For Beginners To Effectively Acquire Their Behaviors Towards Design, Kaoru Yamamoto, Momoko Nakatani

IASDR Conference Series

In the complex society of VUCA, individuals without design expertise will be required to address problems that lack a clear solution, so called “Wicked Problems”. This study examines the potential of “Service Design Pattern Language” as a method to assist non-design experts in tackling such challenges by themselves, by acquiring behavior of design. Service Design Pattern Language captures the implicit knowledge of service designers who work on problems without clear solutions and transforms it into patterns. In current design education, mentoring and facilitation by experts are often necessary to develop the behaviors for design. However, if Service Design Pattern Language …

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