Battle Of The Bladders: Internal Vs External Catheters,
2025
Rochester Regional Health
Battle Of The Bladders: Internal Vs External Catheters, Karina Rotoli, Sam Mckellar, Melissa Tatarka, Ben Gehl, Joe Santillo, Tina Holley
Nursing Research and EBP Day 2025
No abstract provided.
Development Of An Ambulatory Care Complex Patient Management Process,
2025
Rochester Regional Health
Development Of An Ambulatory Care Complex Patient Management Process, Rebecca Dellafave, Elizabeth Carreira
Nursing Research and EBP Day 2025
No abstract provided.
Effectiveness Of Motivational Interviewing In Improving Medication Adherence In Patients With Severe Mental Illness,
2025
Rochester Regional Health
Effectiveness Of Motivational Interviewing In Improving Medication Adherence In Patients With Severe Mental Illness, Jill Hudson
Nursing Research and EBP Day 2025
No abstract provided.
Improving Emergency Care Through Standardized Post Event Debriefing,
2025
Rochester Regional Health
Improving Emergency Care Through Standardized Post Event Debriefing, Kiersten Ash, Madison Boyce, Katie Dolan, Jessica Mccann, Jessica Morones, Katherine Yaworsky
Nursing Research and EBP Day 2025
No abstract provided.
Healthy Workplace Initiative,
2025
Rochester Regional Health
Healthy Workplace Initiative, Melissa Combs, Heather Lewis, Dena Chapman, Kelly Baker, Hanna Erdle, Briana Chauncey, Brittani Bove, Isabella Middei, Kalie Mitchell
Nursing Research and EBP Day 2025
No abstract provided.
Bedside Report: The Way To Go?,
2025
Rochester Regional Health
Bedside Report: The Way To Go?, Taylor Augello, Jenelle Lapiana, Marsha Murphy, Jackie Nocita, Emma Raines, Olivia Spark, Katrina Uy
Nursing Research and EBP Day 2025
No abstract provided.
The Impact Of Structured Education On Medication Adherence/Education In Hypertensive Patients In Emergency Medicine,
2025
Rochester Regional Health
The Impact Of Structured Education On Medication Adherence/Education In Hypertensive Patients In Emergency Medicine, Marie Alexander, Leah Calcango, Charlessa Christiano, Frank Fullone
Nursing Research and EBP Day 2025
No abstract provided.
Just Culture In The Operating Room,
2025
Rochester Regional Health
Just Culture In The Operating Room, Jaidin Degraw, Brooke Gisel
Nursing Research and EBP Day 2025
No abstract provided.
2025 Graduate Research Day Agenda (Pdf),
2025
LSU Health New Orleans
2025 Graduate Research Day Agenda (Pdf), Graduate Studies
Dr. Joseph M. Moerschbaecher, III Graduate Research Day
The 4th Annual Dr. Joseph Moerschbaecher, III Graduate Research Day Agenda (PDF)
Co-Designing A Patient-Facing Version Of A Mental Healthcare Pathway For People Receiving Dialysis,
2025
Faculty of Nursing, College of Health Sciences, University of Alberta, Edmonton (Alberta), Canada
Co-Designing A Patient-Facing Version Of A Mental Healthcare Pathway For People Receiving Dialysis, Alexandra Albers, Charlotte Berendonk, Julie Robison, Richard Sawatzky, Loretta Lee, Monika Bolin, Jeff Costley, Sandy Johnstone, Kevin Kemp, Justin Leroux, May Tourangeau, Sabiha Zaman, Kara Schick-Makaroff
Patient Experience Journal
A Community Advisory Committee comprised of nine members with lived experience of kidney failure, identified the need for a patient-facing version of a mental healthcare pathway for people receiving dialysis in Alberta, Canada. Recognizing that healthcare tools to support person-centred care practices should be available in lay language, our team (comprised of Community Advisors and healthcare clinicians and researchers) co-designed a patient-facing pathway: “Your Journey: Coping with and Adjusting to Dialysis.” The Provincial Pathways Unit provided a template for the pathway, and the content was adapted through multiple online and in-person meetings with the Community Advisors. Adaptations were informed by …
Leading Through Partnership: Development Of A Hospital-Wide Family-Centered Care Collaborative,
2025
Department of Pediatrics, Feinberg School of Medicine, Northwestern University, Chicago, IL AND Division of Neonatology, Ann & Robert H. Lurie Children’s Hospital of Chicago, Chicago, IL
Leading Through Partnership: Development Of A Hospital-Wide Family-Centered Care Collaborative, Jessica T. Fry, Naomi Shapiro, Barbara Lawlor Burke, Kalee Ryan, Kerri Z. Machut
Patient Experience Journal
Though it has been widely recognized that systematic patient and family engagement plays a critical role in strengthening the provision of family-centered pediatric healthcare, significant gaps in knowledge remain regarding how to develop and build a successful model of engagement. As a group of pediatric health care professionals invested in improving the patient and family-centered care provided by our children’s medical center, we saw the opportunity for family and organizational collaboration as a needed “first step” in model development. In this case study, we describe our institutional journey to build connections and resources though the development of a Family Centered …
Virtual Nurse Discharge: Improving Patient And Nurse Experience,
2025
Northwell Health Northern Westchester Hospital 400 East Main Street Mt Kisco NY 10549
Virtual Nurse Discharge: Improving Patient And Nurse Experience, Dina Flihan, Christine Odell, Stacey Davis, Carolyn Oates, Fay Wright
Patient Experience Journal
This case study reviews the virtual discharge nurse (VDN) process and its impact on patient experience and nursing workflow as an exemplar of an effective telehealth innovation at a community hospital 23-bed Short Stay Unit (SSU). At the SSU, the daily turnover rate of more than 50% of the unit census challenged the nurses’ ability to provide comprehensive individualized discharge education. SSU patient experience scores measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) reflected opportunities to improve the discharge process. Therefore, the direct care nurses on SSU suggested a trial innovation of a VDN to improve …
Empowering Frontline Staff In Service Recovery,
2025
Veteran Health Administration (VHA) New England
Empowering Frontline Staff In Service Recovery, Sarah E. Duncan, Brianna Camera, Iva Ervin-Stanberry, Heather L. Pezzullo
Patient Experience Journal
Objective: This study aimed to develop and implement a standardized service recovery training program within the VA healthcare system to enhance patient experiences and address grievances effectively. The purpose of the training was to equip VA employees with the necessary skills and knowledge to resolve service issues promptly and empathetically, adhering to the principles of the VA’s SALUTE model for service recovery. Method: The training program was designed based on feedback from anonymous pre-surveys to identify knowledge gaps and incorporate industry best practices. The VA’s SALUTE model, which emphasizes six key actions—saying hello, apologizing, listening, understanding, taking action, …
A Case Report On Meeting The Spiritual Need Of Intubated Conscious Patient,
2025
Lincoln University College, Malaysia
A Case Report On Meeting The Spiritual Need Of Intubated Conscious Patient, Mahuya Karmakar, Santhna Letchmi Panduragan, Faridah Mohd Said
Patient Experience Journal
Nurses are showing more interest in including spiritual health to prevent and treat illnesses. For patients who can speak may ask for their spiritual need to the health care provider. But for intubated patients it.s difficult to express such needs. Most of the time caregivers focus on the physical parameters only for intubated patients. Apart from physical symptoms these patients also experience a variety of bio-psycho-socio-spiritual sensations. Research has shown that spiritual therapies can reduce distress, assist in preparing the patient for end-of life care, and enhance overall wellbeing along with improving their quality of life. The purpose of this …
A Systematic Review Of The Literature On The Validity, Reliability, And Utility Of The Nhs Friends And Family Test As A Method For Gathering Feedback On And Improving The Experiences Of Patients,
2025
Picker Institute Europe
A Systematic Review Of The Literature On The Validity, Reliability, And Utility Of The Nhs Friends And Family Test As A Method For Gathering Feedback On And Improving The Experiences Of Patients, Miss Jenny King, Catherine Davidson, Miss Hannah Wade, Chris Graham
Patient Experience Journal
The NHS Friends and Family Test (FFT) is widely used across the National Health Service to collect patient feedback on care experiences. Given its scale and cost, there is strong public and organisational interest in the validity, reliability, and utility of the FFT. This study aimed to systematically review the literature on the validity, reliability, and utility of the FFT as a method for gathering feedback on and improving patient experiences. PubMed and ProQuest databases were searched in September 2024. Studies were included if they met the inclusion criteria. Information extracted included study information (e.g., title, authors, publication year, research …
Reliability And Validity Of A Modified Version Of The Consumer Assessment Of Healthcare Providers And Systems (Cahps®) Clinician And Group Visit Survey 4.0 (Beta) For Ambulatory Behavioral Health Care,
2025
University of California, Los Angeles, David Geffen School of Medicine, Department of Psychiatry and Biobehavioral Sciences, Division of Population Behavioral Health
Reliability And Validity Of A Modified Version Of The Consumer Assessment Of Healthcare Providers And Systems (Cahps®) Clinician And Group Visit Survey 4.0 (Beta) For Ambulatory Behavioral Health Care, Jessica K. Jeffrey, Ron D. Hays, Randi Hissom, Mark Grossman, Samuel A. Skootsky
Patient Experience Journal
Patient experience is a fundamental indicator of healthcare quality. A patient experience survey that assesses telemedicine and in-person ambulatory behavioral health care is needed. This study aims to adapt the CAHPS Clinician and Group Visit Survey 4.0 (beta) to assess adult patient experience with ambulatory behavioral health services and its reliability and validity. Seven behavioral health subject matter experts (psychiatrists, therapists with master’s degrees, and primary care physicians) at an integrated delivery system aligned with an academic institution provided input to select a subset of items and make minor wording adjustments to the CAHPS survey. The adapted survey was administered …
Assessing Patient Satisfaction With The Services Provided Under The National Health Insurance Scheme At The Outpatient Department Of The Levy Mwanawasa University Teaching Hospital In Lusaka, Zambia,
2025
University of Zambia (UNZA), Lusaka, Zambia
Assessing Patient Satisfaction With The Services Provided Under The National Health Insurance Scheme At The Outpatient Department Of The Levy Mwanawasa University Teaching Hospital In Lusaka, Zambia, Wesley Kapaya Mwambazi, Mubanga Mpundu
Patient Experience Journal
The National Health Insurance Scheme (NHIS), introduced in Zambia in 2019 to enhance healthcare financing and service delivery, still faces challenges impacting patient satisfaction. This study assesses and investigates the factors influencing patient satisfaction with NHIS-provided services at a third-level tertiary public hospital. The study was conducted at the outpatient department (OPD) of Levy Mwanawasa University Teaching Hospital (LMUTH) in Lusaka, Zambia, deliberately chosen as one of the largest publicly financed tertiary referral hospitals and among the first NHIS-accredited facilities. A cross-sectional survey was conducted with 270 respondents using a modified SERVQUAL 5-point Likert scale questionnaire, whose reliability was assessed …
Using Patient Experience Data With Impact: A Framework For Healthcare Improvement,
2025
Australian Institute of Health Innovation, Macquarie University, Sydney, Australia
Using Patient Experience Data With Impact: A Framework For Healthcare Improvement, Corey Adams, Ramesh Walpola, Reema Harrison
Patient Experience Journal
Background: Despite major investment in patient experience measurement, healthcare organizations often struggle to translate patient feedback into lasting improvements. Existing knowledge translation frameworks provide useful concepts, but often lack the practical detail or contextual relevance needed to improve patient experiences. Objective: To develop and present the IMPACT Framework, an evidence-informed approach designed to bridge the gap between patient experience measurement and meaningful improvement in healthcare. Methods: This framework was informed by a systematic review of patient experience measurement and analysis of barriers to feedback use. Findings from contemporary patient experience research were combined with key principles of knowledge translation, change …
Enhancing System-Level Quality Improvement Through Patient-Inclusive Teamwork: A Review,
2025
FACHE, CHE, Al Dhafrah Hospitals, MM5J+95F, Zayed City, Abu Dhabi, United Arab Emirates
Enhancing System-Level Quality Improvement Through Patient-Inclusive Teamwork: A Review, Shaik Mohiuddin
Patient Experience Journal
Engaging patients in quality improvement (QI) initiatives offers significant advantages, including increased patient satisfaction, improved outcomes, and the integration of creative insights from patient perspectives. This review synthesizes findings from 14 peer-reviewed articles retrieved from PubMed and Google Scholar, focusing on patient-inclusive teamwork in healthcare settings. Despite the recognized benefits, patient involvement remains limited due to cultural and professional barriers, logistical challenges, and the need for structured training programs. The review contrasts conventional provider-centered approaches with patient-centered models, emphasizing the importance of policy reform, organizational culture change, and supportive training to enhance patient engagement. Traditional QI strategies often overlook patient …
Understanding Patient Experience Through Narrative Complaint Analysis: A Mixed Methods Study In A Rural Academic Health System,
2025
The Dartmouth Institute for Health Policy & Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, NH, USA
Understanding Patient Experience Through Narrative Complaint Analysis: A Mixed Methods Study In A Rural Academic Health System, Htun Ja Mai, Jabeen Ahmad, Brant Oliver
Patient Experience Journal
Patient Experience (PX) is recognized as an independent dimension in assessing healthcare quality and is associated with the quality domain of patient-centeredness. A better understanding of PX can help clinical providers enhance care, guide further research, and inform quality improvement and policies. Our study aims to identify, classify, and prioritize patients’ complaints and grievances at a rural health care system to inform strategic improvement planning. We conducted standard inductive qualitative thematic analysis and quantitative Pareto analyses of narrative comments received from patients and families via phone calls, emails, or standard letters at the four settings under study (one major academic …
